advice: returning to stock etc - One (M7) Q&A, Help & Troubleshooting

I gave my mom my old HTC ONE M7, which she loves. It started having the audio problem recently in calls, and I couldn't fix it over the phone troubleshooting, so I had her send it to me. To make things easier in the future, I decided to return to stock so it could get OTA updates in the future. It is unlocked with s-off and I had a custom ROM on it for her.
It had a 1.55 HBOOT version and I read that I should flash down to 1.44 HBOOT and then RUU (RUU_M7_UL_JB_50_Cingular_US_1.26.502.15...etc) to stock image which I have done.
The phone is now running AT&T stock:
hboot: 1.44
firmware: 1.26.502.15
model: pn0712000
cid: 11111111
So now here's my particular issue. I don't have a sim card that will fit into the phone. My mom lives far away, she kept the card to put in her backup phone while I fixed this one. I can't update the phone on AT&T's network without a sim card, so I can't do OTA updates to get it up to date.
I have done some searching but found nothing definite. Are there no downloadable OTA files from AT&T? If so, i'm assuming every update must be done in order (in other words, i can't just find the latest OTA and apply it, they would need to be applied incrementally)?
Anyone have any suggestions?
If I was to forget about AT&T and go to straight HTC image or Google Edition, (where it could still get OTA) what should I do from here?
I suppose if I can't find anything at all, I can go to an AT&T store and see if they can let me use a sim card or something (I have AT&T as well, the same account as hers, but my M8 uses a smaller sim card).

neogrinch said:
So now here's my particular issue. I don't have a sim card that will fit into the phone. My mom lives far away, she kept the card to put in her backup phone while I fixed this one. I can't update the phone on AT&T's network without a sim card, so I can't do OTA updates to get it up to date.
I have done some searching but found nothing definite. Are there no downloadable OTA files from AT&T? If so, i'm assuming every update must be done in order (in other words, i can't just find the latest OTA and apply it, they would need to be applied incrementally)?
Click to expand...
Click to collapse
You can't update AT&T M7 is the phone isn't connected to at&t network but with s-off you can manually flash ota update from stock recovery, and yes it must be done incrementally.
Anyone have any suggestions?
Click to expand...
Click to collapse
Change your cid to BS_US001 and use the latest dev edition version. You'll get ota updates even if not on the at&t network.

alray said:
You can't update AT&T M7 is the phone isn't connected to at&t network but with s-off you can manually flash ota update from stock recovery, and yes it must be done incrementally.
Change your cid to BS_US001 and use the latest dev edition version. You'll get ota updates even if not on the at&t network.
Click to expand...
Click to collapse
Such a simple, yet brilliant suggestion. I was making it over complicated. I changed CID to BS_US001 and installed RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.16 and the device is now doing OTA updates.
Thanks for the suggestion.

neogrinch said:
Such a simple, yet brilliant suggestion. I was making it over complicated. I changed CID to BS_US001 and installed RUU_M7_UL_JB_50_BrightstarUS_WWE_1.29.1540.16 and the device is now doing OTA updates.
Thanks for the suggestion.
Click to expand...
Click to collapse
no problem
Even simpler: you could have used a newer RUU like the 4.19.1540.9 RUU and do all ota updates to 6.09.1540.2
Or you could have flashed the latest dev edition stock rom and the matching firmware available in my thread to avoid downloading 10 ota updates.
But the final result will be the same, just a little longer and consume much more bandwidth.

Related

[Q]Getting LTE back.

Alright, so I've tried everything, everything I can, to get the LTE back working on the HTC one. And i mean everything, I've updated the Firmware to the current firmware, flashed, and reflashed the ARHD Rom that I use, clean, and dirty installs, over and over again, and i just can't seem to get it to recognize that we are in LTE, it insists on using H.
I've gone into the dialer code, and checked it displays HSPAP, and when i switched it to LTE Only, it refused to find a signal at all. I don't know what i need to do, the oddest thing was, i hadn't made any changes! It was working on LTE before i gave it to my girlfriend, when i did, I did the 4.2 fix, to clear up the internal memory by wiping it, then ADP pushing ARHD to the phone. Low and behold week or two later i notice that it's saying H, when i know we are in LTE coverage, because well its where we live, and it had been before, and because my phone right next to it, has 5 bars of LTE glory.
Any tips, suggestions, anything, would be GREATLY appreciated, cause I'm stumped. I've never played with radios, aside from updating the firmware with whatever those come with, and as i said, it was working fine before doing the memory fix to clear it for my girlfriend to take over. Please please, someone have a suggestion, i want her phone to run the LTE it should when she's not one wifi.
Reflash official ruu back?
check the APN.
Can't find the official RUU, and the APN settings seem to be fine, alongside what everything says it should be.
S-OFF ?
What's your CID?
The loss of LTE is certainly interesting, It shouldn't be firmware or rom dependent. Can't be a frequency issue since this phone was working on the carrier's network prior. Have you tried putting your sim card in the phone ? Her sim card in your phone? There is always the chance of carrier error.
ZeroAlphawolf said:
Can't find the official RUU, and the APN settings seem to be fine, alongside what everything says it should be.
Click to expand...
Click to collapse
ipfreelytech said:
S-OFF ?
What's your CID?
The loss of LTE is certainly interesting, It shouldn't be firmware or rom dependent. Can't be a frequency issue since this phone was working on the carrier's network prior. Have you tried putting your sim card in the phone ? Her sim card in your phone? There is always the chance of carrier error.
Click to expand...
Click to collapse
I'll have to look when I get home, I have it set to super cid right now. As for the sims, I had briefly, but not for an extended test, it displayed the same h for my Sim.
If it's super CID then that also likely means your S-OFF.
You can flash any RUU, but might want to start with one from your carrier if available.
lots of stock roms/ruu here:
http://www.htc1guru.com/
So I just clicked the more info tab on your profile. I saw vancouver and thought Canada but your profile shows USA and ATT. you're using the apn "phone" ?
For ATT here's what you want:
http://www.htc1guru.com/dld/ruu-zip-m7_ul_jb43_sense50_mr_cingular_us_3-17-502-3-decrypted-zip/
ZeroAlphawolf said:
I'll have to look when I get home, I have it set to super cid right now. As for the sims, I had briefly, but not for an extended test, it displayed the same h for my Sim.
Click to expand...
Click to collapse
ipfreelytech said:
If it's super CID then that also likely means your S-OFF.
You can flash any RUU, but might want to start with one from your carrier if available.
lots of stock roms/ruu here:
http://www.htc1guru.com/
Click to expand...
Click to collapse
What's the difference between flashing RUU and flashing firmware? Plus I've seen very small mention of my CID being responsible possibly, that going back to S-on improves speed. I don't personally believe it cause I had s-off with my Sim working fine.
S-On improve speed? That's completely illogical.
The CID has nothing to do with network connectivity; it's just there for identifying which RUU or OTA should be applied to your phone. Essentially version control for the various carrier models.
An RUU will wipe all data from the phone and rewrite all the firmware, recovery, and system. You can absolutely try extracting the firmware.zip from the RUU I linked and flashing that by itself in RUU mode via fastboot.
FWIW, I'm using an ATT branded One that's S-OFF and super CID on ATT Gophone. I've never had an issue with LTE connectivity. I also have three friends/relatives with s-off/super CID ATT branded One's using Net 10 [ATT] and they also have never had any LTE issues. All the devices I speak of are running full GPE conversions but I don't believe that to be relevant.
ZeroAlphawolf said:
What's the difference between flashing RUU and flashing firmware? Plus I've seen very small mention of my CID being responsible possibly, that going back to S-on improves speed. I don't personally believe it cause I had s-off with my Sim working fine.
Click to expand...
Click to collapse
ipfreelytech said:
S-On improve speed? That's completely illogical.
The CID has nothing to do with network connectivity; it's just there for identifying which RUU or OTA should be applied to your phone. Essentially version control for the various carrier models.
An RUU will wipe all data from the phone and rewrite all the firmware, recovery, and system. You can absolutely try extracting the firmware.zip from the RUU I linked and flashing that by itself in RUU mode via fastboot.
FWIW, I'm using an ATT branded One that's S-OFF and super CID on ATT Gophone. I've never had an issue with LTE connectivity. I also have three friends/relatives with s-off/super CID ATT branded One's using Net 10 [ATT] and they also have never had any LTE issues. All the devices I speak of are running full GPE conversions but I don't believe that to be relevant.
Click to expand...
Click to collapse
Alright, I just did a firmware update last night, to the current 3.62 whatever, official HTC one firmware, but I'll give it a try. Can I restore data from a nandroid backup, without it returning my firmware, or do I just need to long reinstall everything?
Nandroid doesn't backup firmware. It grabs /system /data /cache, boot and recovery.
you can RUU and then test LTE, when you get LTE working flash your favorite recovery and then restore your nandroid. LTE should continue working.
ZeroAlphawolf said:
Alright, I just did a firmware update last night, to the current 3.62 whatever, official HTC one firmware, but I'll give it a try. Can I restore data from a nandroid backup, without it returning my firmware, or do I just need to long reinstall everything?
Click to expand...
Click to collapse
ipfreelytech said:
Nandroid doesn't backup firmware. It grabs /system /data /cache, boot and recovery.
you can RUU and then test LTE, when you get LTE working flash your favorite recovery and then restore your nandroid. LTE should continue working.
Click to expand...
Click to collapse
Thanks, I just tested hers with my Sim, went into *#*#4635#*#* and forced LTE and it worked! So now I'm trying to do the same with her Sim and if the problem continues we will be making a stop at ATT today.

Yet to recieve htc one unlocked update

HI i use HTC One UK unlocked and reside in Nigeria an yet to recieve the OTA kitkat update. is it region specific or is there somekind of timeline to pushing the update to our part of the world.
currently using 4.3 with sense 5.5 and s/w no 3.63.401.3
thank you
Ibroe said:
HI i use HTC One UK unlocked and reside in Nigeria an yet to recieve the OTA kitkat update. is it region specific or is there somekind of timeline to pushing the update to our part of the world.
currently using 4.3 with sense 5.5 and s/w no 3.63.401.3
thank you
Click to expand...
Click to collapse
The ota is CID specific. It will come to your device when HTC release it for your specific CID if your phone is unbranded. If you have a carrier branded phone then the update will come when your carrier will be ready to push it. Don't forget you need stock recovery and unmodified /system files for the ota to install correctly (root should not be an issue, but you may have to re-root after the ota).
Also refer to this thread:
http://forum.xda-developers.com/showthread.php?t=2305490
All discussions related to ota updates must be posted there.
hope it help
edit: btw you can find your cid with this command:
fastboot oem readcid
or using this app
Thank you, this has put to rest my anxiety. I will wait it out and get the real thing.

[Q] Unlocked AT&T HTC One on T-Mobile update

I got an unlocked HTC One that was originally on AT&T's network, but now I use it on T-Mobile. The OTA updates won't work since I'm not on AT&T's network and the RUU file has not been released yet. I'm debating whether I should root the device, wait for the RUU file, or bug a friend to use their AT&T sim card to get the update. I'm currently running android 4.1.2 and sense 5 (software number 1.26.502.10). Also if the RUU file does come out can I use it from 4.1 to get to 4.4 or will there be issues?
Thanks
wbrianw said:
I got an unlocked HTC One that was originally on AT&T's network, but now I use it on T-Mobile. The OTA updates won't work since I'm not on AT&T's network and the RUU file has not been released yet. I'm debating whether I should root the device, wait for the RUU file, or bug a friend to use their AT&T sim card to get the update. I'm currently running android 4.1.2 and sense 5 (software number 1.26.502.10). Also if the RUU file does come out can I use it from 4.1 to get to 4.4 or will there be issues?
Thanks
Click to expand...
Click to collapse
The easiest way is to borrow your friend's sim card but that just keeps you locked into AT&T's network. Since, you are running on T-Mobile it may be better to change your phone to look like T-Mobile so you can get all of the benefits of T-Mobile including their OTA updates. You can use this guide Complete Flashing Guide | Rooting to Unlock your bootloader, install custom recovery and root. Then I would use this guide get S-OFF. Once you are S-OFF, then change your MID using this tool MID change without ENG HBOOT then change the CID. You can use this guide nkk71's SuperGUIDE to returning 100% back to stock to show the steps to install the latest T-Mobile RUU. Once the RUU is installed you are set with a stock T-Mobile rom, recovery and S-OFF. Keep S-OFF as long as you can, don't return to S-ON!
majmoz said:
The easiest way is to borrow your friend's sim card but that just keeps you locked into AT&T's network. Since, you are running on T-Mobile it may be better to change your phone to look like T-Mobile so you can get all of the benefits of T-Mobile including their OTA updates. You can use this guide Complete Flashing Guide | Rooting to Unlock your bootloader, install custom recovery and root. Then I would use this guide get S-OFF. Once you are S-OFF, then change your MID using this tool MID change without ENG HBOOT then change the CID. You can use this guide nkk71's SuperGUIDE to returning 100% back to stock to show the steps to install the latest T-Mobile RUU. Once the RUU is installed you are set with a stock T-Mobile rom, recovery and S-OFF. Keep S-OFF as long as you can, don't return to S-ON!
Click to expand...
Click to collapse
Thanks so much for the help, I'll try that when I get the chance.

Stuck on 4.1.2 can't update to Sense 6/4.4, Three UK Unlocked Stock ROM

Hi everyone,
I've just bought an used HTC One M7 that was locked to Three UK but I managed to get it unlocked via a code from ebay. The phone is on 4.1.2 and the recovery mode shows S-ON, LOCKED so I'm guessing its all stock. The CID is H3G_001 and the OTA updater keeps saying that I'm already on the latest update. The phone isn't rooted either. I've already tried resetting to factory settings but that didn't help. I've had a look at RUU's but couldn't find anything for Three UK/H3G_001.
Could anyone tell me how I could get the Sense 6 update? I've tried clearing the data/cache in the updater and google services framework but still nothing. I don't want to tamper with the bootloader etc if possible.
Thanks,
Anthony
Anzzle said:
Hi everyone,
I've just bought an used HTC One M7 that was locked to Three UK but I managed to get it unlocked via a code from ebay. The phone is on 4.1.2 and the recovery mode shows S-ON, LOCKED so I'm guessing its all stock. The CID is H3G_001 and the OTA updater keeps saying that I'm already on the latest update. The phone isn't rooted either. I've already tried resetting to factory settings but that didn't help. I've had a look at RUU's but couldn't find anything for Three UK/H3G_001.
Could anyone tell me how I could get the Sense 6 update? I've tried clearing the data/cache in the updater and google services framework but still nothing. I don't want to tamper with the bootloader etc if possible.
Thanks,
Anthony
Click to expand...
Click to collapse
Updates are dependent on the carrier for carrier locked phones. It is possible that H3G has not updated their phone. A lot of people will S-OFF their phone to change their CID & MID to get the updates quicker by going to either the Int'l (.401) version or the DevEd (.1540) version which are updated directly from HTC. Your version is .771. For carrier updates, you must remain on the carrier's network to receive them. Check with H3G to see if an update is available and when or if you can expect to receive it.
majmoz said:
Updates are dependent on the carrier for carrier locked phones. It is possible that H3G has not updated their phone. A lot of people will S-OFF their phone to change their CID & MID to get the updates quicker by going to either the Int'l (.401) version or the DevEd (.1540) version which are updated directly from HTC. Your version is .771. For carrier updates, you must remain on the carrier's network to receive them. Check with H3G to see if an update is available and when or if you can expect to receive it.
Click to expand...
Click to collapse
Hey there, thanks for your reply.
I've had a look around the internet and I've found the OTA update zip for my phone from 4.1.2 to 4.2 (1.28.771 to 2.24.771), then another one OTA zip for 4.2 to 4.3 (2.24.771 to 3.62.771). However the issue now is, I can't flash it using the stock recovery as I have S-ON I believe and it throws back an "invalid operation" error when I try to apply an update via internal storage. I'm trying to get S-OFF but I'm not having any luck at the moment, as ideally I don't want to mess with the bootloader. I'll give it another go tomorrow, given up for tonight.
The phone is for my brother and he's fine with 4.1.2/Sense 5 tbh but would like Sense 6 features if possible.
Anzzle said:
Hey there, thanks for your reply.
I've had a look around the internet and I've found the OTA update zip for my phone from 4.1.2 to 4.2 (1.28.771 to 2.24.771), then another one OTA zip for 4.2 to 4.3 (2.24.771 to 3.62.771). However the issue now is, I can't flash it using the stock recovery as I have S-ON I believe and it throws back an "invalid operation" error when I try to apply an update via internal storage. I'm trying to get S-OFF but I'm not having any luck at the moment, as ideally I don't want to mess with the bootloader. I'll give it another go tomorrow, given up for tonight.
The phone is for my brother and he's fine with 4.1.2/Sense 5 tbh but would like Sense 6 features if possible.
Click to expand...
Click to collapse
if you don't want to mess with the bootloader then try Sunshine to s-off: http://forum.xda-developers.com/showthread.php?p=53624322
Anzzle said:
Hey there, thanks for your reply.
I've had a look around the internet and I've found the OTA update zip for my phone from 4.1.2 to 4.2 (1.28.771 to 2.24.771), then another one OTA zip for 4.2 to 4.3 (2.24.771 to 3.62.771). However the issue now is, I can't flash it using the stock recovery as I have S-ON I believe and it throws back an "invalid operation" error when I try to apply an update via internal storage. I'm trying to get S-OFF but I'm not having any luck at the moment, as ideally I don't want to mess with the bootloader. I'll give it another go tomorrow, given up for tonight.
The phone is for my brother and he's fine with 4.1.2/Sense 5 tbh but would like Sense 6 features if possible.
Click to expand...
Click to collapse
OTA update is flashed in stock recovery. Here is a post explaining the OTA process. This post might explain what you are missing for the OTA to work. I think you must select from "internal storage" instead of "sdcard" when you install the OTA.
majmoz said:
OTA update is flashed in stock recovery. Here is a post explaining the OTA process. This post might explain what you are missing for the OTA to work. I think you must select from "internal storage" instead of "sdcard" when you install the OTA.
Click to expand...
Click to collapse
I've tried following the process but it just gives a "Invalid Operation" message when ever I select from Internal Storage. I'm losing patience with this, why can't OTA just work.
Thanks for your help anyways.
Anzzle said:
I've tried following the process but it just gives a "Invalid Operation" message when ever I select from Internal Storage. I'm losing patience with this, why can't OTA just work.
Thanks for your help anyways.
Click to expand...
Click to collapse
you can't manually flash ota with a s-on phone, only s-off.
Anzzle said:
I've tried following the process but it just gives a "Invalid Operation" message when ever I select from Internal Storage. I'm losing patience with this, why can't OTA just work.
Thanks for your help anyways.
Click to expand...
Click to collapse
Try following this post. Make sure that your version number matches exactly the second version in the file name. Change the name to "update.zip" and place in the SDCARD.

AT&T - No Updates

I have a "manufacturer refurbished" AT&T branded M7 purchased almost a year ago from eBay. I'm not located in the US and the phone hasn't seen any updates (still in an older revision of KitKat from memory). Is that due to the phone not being on the AT&T network?
It's my SO's phone and I've not made it my concern until now with obvious concerns of the Stage Fright exploit known to be in the wild. The phone is rooted with TWRP and is S-ON. I have my own M7 which is S-OFF typically running an ASOP rom (XenonHD currently).
So what are my options here. I know my SO would be OK sticking with something stock and if things go sideways then it's not something I've done On the other hand, going S-OFF and super CID seems to be the easiest path to me.
So what I am asking for:
What's the easiest path to stock on this phone given that I'm not physically in the US with it or even have an AT&T SIM? RUU? If I go the S-OFF route should I flash interim firmware or just the most recent lollipop?
genseng said:
Is that due to the phone not being on the AT&T network?
Click to expand...
Click to collapse
yes
What's the easiest path to stock on this phone given that I'm not physically in the US with it or even have an AT&T SIM? RUU? If I go the S-OFF route should I flash interim firmware or just the most recent lollipop?
Click to expand...
Click to collapse
Imo, better to s-off change your CID to BS_US001 convert to the developer edition using a RUU.

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