Wifi speed - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

So yesterday fios installed the quantum router which gets 150/150 speeds. When i do a speed test on my nexus 9 on wifi i get this: (edit) refer to first picture below
When i do a speedtest on my note 4 i cant get any better than this: (edit) refer to second picture below
What gives? When i first did a speed test after he installed it, i got 80 down. I shouldn't have to reset router as he did it a few times when instslling. The only thing that i changed was the channel to 11 my dad said his verizon notification thing in his pc said there was a lot of interface and to switch to channel 11. it can't be the channel thats causing the problem cause i did these two speed tests at the exact same time. I tried turning on smart network switch in wifi settings but it didn't seem to make any difference. Does the note 4 just not have good wifi hardware? Idk what else to do. Whenever i watch youtube it constantly buffers and it annoys the crap out of me i should not have to have buffering with a quantum router!
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005

I am assuming you are on the wrong server.
BAD ASS NOTE 4 + BAD ASS GEAR S

nope same server and its as close to me as possible nyc

Have you tested the speed with your computer?

Yea 150/160
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005

Tbolt86 said:
nope same server and its as close to me as possible nyc
Click to expand...
Click to collapse
I have a few friends who live in NYC. Who is ur provider and NYC is big can you give a street or at least near a big attraction. I have optimum and on my PC I get same as phone. Had the 101 but not worth it considering the servers I download from throttle on their end.
BAD ASS NOTE 4 + BAD ASS GEAR S

Fios staten island
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005

Related

[Q] Poor Wifi ?

as previous owner of a g nexus it's has very poor WiFi signal compared to other phones looking to get the note but it's has the same poor WiFi and disconnects every time ?
Not in my experience, no.
thanks that the reason that i sell my gnex loosing wifi all time
in mine dosen't disconnect or something like that.. but it's true that has poor wifi... for example now my laptop has full reception meanwhile the note gets1-2 out of the 4 bars...
My wifi seems pretty good most of the time. I get it at the other end of our hose where my laptop just fizzles out.
I recall reading a post here about different frequencies. Could it be your router has a frequency that the Note does not support well?
My Note is better than my Dell Studio laptop by far - the note will pick up the wifi when I pull up in my detached garage... and the router is in a bedroom at the back of the house. Best by far for wifi out of all the other phones I've had, and as a wifi hotspot too.
My bluetooth devices remain connected up to about 30 meters too.
Most of the Samsung phones I've used have poor wifi atleast compared to my iPhone 4 and my laptop but it's bareable
Galaxy Note GT-N7000 on Tapatalk
In fact compared to my SG2, the Note Wifi is better.
Sent from my GT-N7000 using Tapatalk
as a previous owner of SGS2 and current owner of Galaxy Note.
I can tell you, the WIFI in these phones are the worst I ever used, sam spot, same AP, same ISP.
the distant between the devices and the ap only has 10 -12 ft at best (has one concrete wall between them tho)
my iPad 2 and my old HTC desire has full bar WIFI signal
and SGS2 or Galaxy Note only has one bar , even they are connected to the AP but the connection is very unstable, sometimes the traffic is dropped even the wifi indicator still connected. the best scenario, the downstream has 5 mega bit per second, the upstream has 0.2mega bit per second.
horrible wifi modules in SGS2 and Galaxy Note I'd say
damm that sucks

Stronger wifi

It seems that the Wi-Fi on the nexus 5 is a lot more sensitive then on the Nexus 4. With no changes in network gear I'm able to get WiFi in more places than before. It even stronger than my old HP laptop.
I noticed that as well although at first I paniced because the wifi bars would show weak signal.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I've experienced the exact opposite.
It does do really well on WiFi huh? I was surprised a few days after I got it, sitting in a parking lot trying to swipe some free WiFi and the Tab 8.9 wouldn't connect, but the Nexus 5 did. It's almost on par with my HP ultrabook, which no mobile device has touched.
Does well on 5ghz too, which is a nice bonus, since I prefer to use 5ghz to avoid all the clutter on the 2.4g band.
yeah it's awesome. I live on the 6th floor of an apartment building and I was able to get signal from the first floor (not the void deck but in the open space surrounding my building though)
WiFi signal strength was my concern after a few users reported weak WiFi reception. My N5 got great WiFi reception, which is similar to SGS3/4 reception and better than iPhone 5 has.
Sent from my Nexus 5 using xda app-developers app
Moostafa29 said:
I've experienced the exact opposite.
Click to expand...
Click to collapse
Same.
At home in my bedroom across the house from my router I would have no trouble with my N4. Not so much with my N5.
What is strange for me is that I can see APs that I couldn't see with my Galaxy S2, but the AP I m connected to has now a weaker signal.
I hope that is only software related...
wow!
A mostly positive thread about a nexus 5 feature. My WiFi is great and faster also than my htc's.
Mine consistently shows weaker signal on both Wi-Fi and mobile network compared to my s4. Using Wi-Fi analyzer I see more networks with my s4. I tried turning off n5 battery saving on Wi-Fi and it makes a slight difference. I feel the signal is weak for the n5.
Sent from my Nexus 5 using xda app-developers app
Any coverage of the top half of the back of the phone sees a big drop in WiFi reception for me.
If I'm in a different room from the router, even placing the phone down on its back sees a big drop in WiFi strength.
Those in this thread saying they have strong reception, what happens when you do the above?
waspattack said:
Any coverage of the top half of the back of the phone sees a big drop in WiFi reception for me.
If I'm in a different room from the router, even placing the phone down on its back sees a big drop in WiFi strength.
Those in this thread saying they have strong reception, what happens when you do the above?
Click to expand...
Click to collapse
That can actually severely hamper landscape usage if true.
I did some testing and Wi-Fi speeds do match my S4 despite the meter reading showing lower signal. Also, even with 1 bar less than max for mobile, I get incredible LTE speed.
Sent from my Nexus 5 using xda app-developers app
Seems about the same to me vs the N4.
darkgoon3r96 said:
That can actually severely hamper landscape usage if true.
Click to expand...
Click to collapse
I really had to cup my hand over top to get the signal to drop. So unless you hold your phone as if it was a baby bird, you should be fine.
I think the opposite of this phone. In the back of my house I get 1 bar on the N5. On my old S3 I would get 2-3 bars and wifi worked just fine. With the N5 and 1 bar wifi is not working nearly as well. I also noticed that the signal is weaker on the N4.
coolguy949 said:
Mine consistently shows weaker signal on both Wi-Fi and mobile network compared to my s4. Using Wi-Fi analyzer I see more networks with my s4. I tried turning off n5 battery saving on Wi-Fi and it makes a slight difference. I feel the signal is weak for the n5.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
This is exactly what I've found as well. But to be honest, I think the S4 is able to get really good signal. I had a iPhone5 a couple of months ago and wasn't able to get signal in a certain part of my house (same with my N5). With my S4, I was able to get signal just fine.
Has anyone tried the 802.11ac band yet? I don't have a router that can broadcast on that.
Caelrie said:
Has anyone tried the 802.11ac band yet? I don't have a router that can broadcast on that.
Click to expand...
Click to collapse
I am using 5ghz and as mentioned a couple posts above the signal seems worse at the back of my house. Maybe I will switch to 2.4ghz tonight and see if that makes any difference.
EcPercy said:
I am using 5ghz and as mentioned a couple posts above the signal seems worse at the back of my house. Maybe I will switch to 2.4ghz tonight and see if that makes any difference.
Click to expand...
Click to collapse
But unless it's actually the ac wifi, you don't have access to beamforming, which is supposed to help with the range weaknesses of the 5ghz band. The nexus 5 is one of the very first devices to support it, so I'm curious.

[Q] Slow Wifi with Note 3 on Airport Extreme

Hey, guys. I'm wondering if anyone else has experienced this.
I have an last generation Airport Extreme. Everything has been fine with all of my devices until recently. The only thing that changed is that I got an update for the Airport Extreme. Now, my Note 3 and ONLY my Note 3 is super slow on Wifi. I don't even get 1 mbps download. I tested several other Android and iOS devices and they have no issue. I checked all of the wifi settings on the Note and I can't see anything else that would cause this. I power-cycled my router and there has been no change. Everything else in the house is getting good speeds.
My Note 3 used to work perfectly fine on my AE, so this is definitely new. Anyone experience something similar or have an idea of what it might be?
greyhulk said:
Hey, guys. I'm wondering if anyone else has experienced this.
I have an last generation Airport Extreme. Everything has been fine with all of my devices until recently. The only thing that changed is that I got an update for the Airport Extreme. Now, my Note 3 and ONLY my Note 3 is super slow on Wifi. I don't even get 1 mbps download. I tested several other Android and iOS devices and they have no issue. I checked all of the wifi settings on the Note and I can't see anything else that would cause this. I power-cycled my router and there has been no change. Everything else in the house is getting good speeds.
My Note 3 used to work perfectly fine on my AE, so this is definitely new. Anyone experience something similar or have an idea of what it might be?
Click to expand...
Click to collapse
No issues here with a 5th gen Airport Extreme.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
So, I set up a separate 5ghz network and connected to that. Speeds are fine there. It apparently only has issues with the 2.4ghz and it's only my Note having the issue.
Sent from my iPhone using Tapatalk

Fellas my speeds are dreadful!!?

Hello, so ever since I've gotten my new note 4 I have been having the wackiest speeds I've ever had on their network. Check out the pic below, I don't even remember running that one test that pulled an "amazing" 20MBPS. All the speeds I do no matter where I am come up with the same results. Less than 2 MBPS download and slightly higher upload. I went in to tmobile they say I'm not being throttled so they gave me a new SIM to me and my mother's phone because hers was having horrible speeds aswell. She said "give it two hours" well its been and as you can tell it's even worse, dumb rep said I'll need to get a replacement. Like B you ain't even know what the hell your talking about! Anyways is their something I can try to solve this issue? I got wifi at home that pulls 25 to 50 MBPS. Any help?
Sent from another Galaxy! Note the difference!
No onr?
Sent from another Galaxy! Note the difference!
Same here wtf
I'm on my second note 4 first one would hardly stream music on LTE I'm getting fed up should have stayed with my note 3

Sub Par WiFi Performance

Coming from a Note 4 which was a phenomenal device. The Note 7 will be the first phone I have had without root in MANY YEARS. So far I like it, but this issue that I just noticed is a major one and I am wondering if anyone else is experiencing it.
My home internet speed is 300/20. I regularly get Speedtest results 340/25 on my PCs and both mine and my wife's Note 4's when connected to the 5ghz band on my AC router. We both have the Note 7 now and rarely break 30-40 Mbps download speed. I have tried everything and this definitely appears to be a firmware issue in the Note 7. My friend came over with his S7 active (ATT) and his Speedtest results were in line with my network. We still have our Note 4's (I have to restore them to stock before sending them back) and they still get 340/25.
Anyone else experiencing similar issues?
I don't have the best internet but mine tests within 5Mbps of my macbook.
I'm getting about 76Mbps download (85Mbps last night). Thats close to the fastest I see on my network.
Anyone else? Any ideas?
Sent from my SM-N930T using Xparent Red Tapatalk 2
Try turning off the setting for optimizing WiFi performance on battery. That causes strange behavior with certain routers.
And where may I find this setting?
Sent from my SM-N930T using Xparent Red Tapatalk 2
TorrentzRock said:
And where may I find this setting?
Sent from my SM-N930T using Xparent Red Tapatalk 2
Click to expand...
Click to collapse
Under WiFi, tap More, then Advanced.
NotATreoFan said:
Under WiFi, tap More, then Advanced.
Click to expand...
Click to collapse
Are you using the same phone as me?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Or am I missing something.
Sent from my SM-N930T using Xparent Red Tapatalk 2
TorrentzRock said:
Are you using the same phone as me?
View attachment 3850697
Or am I missing something.
Sent from my SM-N930T using Xparent Red Tapatalk 2
Click to expand...
Click to collapse
No, I have the HTC 10 currently. But the setting I'm referring to was present on the S7 Edge and Note 5. Looks like Sammy either moved or removed it.
I am getting similar results on my Wifi as I had with my S7 Edge, actually my upload speeds were the best I have seen. I have google fiber and my speed test came in at 273.87 mbps down and 403.30 mbps up. On my S7 Edge I was normally around 300 mbps down and 250 mbps up. My Nexus 6 was also very similar to these results.
Getting great WiFi reception. Much better than my previous phone. :good:
TorrentzRock said:
Coming from a Note 4 which was a phenomenal device. The Note 7 will be the first phone I have had without root in MANY YEARS. So far I like it, but this issue that I just noticed is a major one and I am wondering if anyone else is experiencing it.
My home internet speed is 300/20. I regularly get Speedtest results 340/25 on my PCs and both mine and my wife's Note 4's when connected to the 5ghz band on my AC router. We both have the Note 7 now and rarely break 30-40 Mbps download speed. I have tried everything and this definitely appears to be a firmware issue in the Note 7. My friend came over with his S7 active (ATT) and his Speedtest results were in line with my network. We still have our Note 4's (I have to restore them to stock before sending them back) and they still get 340/25.
Anyone else experiencing similar issues?
Click to expand...
Click to collapse
Yep, I'm having the same issue. My S6 edge maxes my connection 195 down, 20 up. This phone barely hits 90, even struggles to get there.
Sent from my SM-N930T using XDA-Developers mobile app
Chr0nicDreamz said:
Yep, I'm having the same issue. My S6 edge maxes my connection 195 down, 20 up. This phone barely hits 90, even struggles to get there.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
NOTE 7:
TorrentzRock said:
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
View attachment 3851289
NOTE 7:
View attachment 3851290
Click to expand...
Click to collapse
I think I may call T-Mobile on this. Ran another test with my laptop, my s6 edge, my wife's s6 and all were far more impressive than this.
Note 7
S6Edge
Same network, same distance to wifi, same server, low load on downstream, my upstream does not matter much to me.
Sent from my SM-N930T using XDA-Developers mobile app
eyes wide open...munching popcorn...waow...
Did you check thr link speed for your connection? If you go to settings open up your Wi-Fi settings, then tap on your connection it should give you the link speed. My Note 7 is connects between 65 - 195mbps, while my Note 4 connected at 351mbps. Not sure why the older phone has a better connection speed.
Sent from my SM-N930T using Tapatalk
TorrentzRock said:
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
View attachment 3851289
NOTE 7:
View attachment 3851290
Click to expand...
Click to collapse
I wasn't saying that it's not a hardware issue, and I also wasn't suggesting that a router issue would be your fault. In this case, CCNA does not apply. You're comparing a Note 4, with 2 year old hardware, against the Note 7, with the latest 802.11ac chipset available. This invalidates your direct comparison, and further points back to a possible router/firmware issue specific to the chipset inside the Note 7. Don't believe me? Take a look around the HTC 10 forums at all the WiFi issues people have there. Poor signal strength, poor range, high ping, packet loss, goes on and on. And going back to your CCNA, you know it doesn't take much for a handshake to get out of whack and issues to arise. Hell, I had to install a DD-WRT Linksys router in my office after Cisco's latest enterprise firmware to our WAPs completely obliterated the ability for my S7 Edge to connect.
I've had no WiFi issues at home, Verizon FiOS (150/150) + Netgear 802.11ac router, Nexus 6, Nexus 7 2013, Galaxy S6, Note 5, S7 Edge, HTC 10, iPhone 6s, iPhone 6s Plus, etc.
Y'all got me scratching my head and searching around. Found this. But honestly, as soon as your Note 7 is attached to your home router, you should be getting the same speed if not faster than your older device. Well, it were me.... I'd power cycle the router, make sure it's the only WiFi connected device and then do other isolation troubleshooting. Shouldn't have to be that way though. Plug and play...not plug and pray.
mardukeme said:
Did you check thr link speed for your connection? If you go to settings open up your Wi-Fi settings, then tap on your connection it should give you the link speed. My Note 7 is connects between 65 - 195mbps, while my Note 4 connected at 351mbps. Not sure why the older phone has a better connection speed.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
Link speed is good.
Sent from my SM-N930T using XDA-Developers mobile app
NotATreoFan said:
I wasn't saying that it's not a hardware issue, and I also wasn't suggesting that a router issue would be your fault. In this case, CCNA does not apply. You're comparing a Note 4, with 2 year old hardware, against the Note 7, with the latest 802.11ac chipset available. This invalidates your direct comparison, and further points back to a possible router/firmware issue specific to the chipset inside the Note 7. Don't believe me? Take a look around the HTC 10 forums at all the WiFi issues people have there. Poor signal strength, poor range, high ping, packet loss, goes on and on. And going back to your CCNA, you know it doesn't take much for a handshake to get out of whack and issues to arise. Hell, I had to install a DD-WRT Linksys router in my office after Cisco's latest enterprise firmware to our WAPs completely obliterated the ability for my S7 Edge to connect.
I've had no WiFi issues at home, Verizon FiOS (150/150) + Netgear 802.11ac router, Nexus 6, Nexus 7 2013, Galaxy S6, Note 5, S7 Edge, HTC 10, iPhone 6s, iPhone 6s Plus, etc.
Click to expand...
Click to collapse
Your point is? Yes, the Note 7 has the latest 802.11ac chipset. I also have a fairly new Netgear R6400 dual band ac router. Of ALL the devices in my home, our Note 7's and that router are the most recent. Therefore, they should definitely play nice together OR at the very least - as good as the considerably older devices I have referenced.
The whole point of this thread is pointing out that I believe there is an issue with the firmware or hardware on some of these devices and seeking possible solutions. I am damn near 100 percent certain that it is not an issue with anything external to the phone.
I have diminished wifi speed (compared to my much older Note 4) at every wireless AP that I connect to on a regular basis - not only at home.
Sent from my SM-N930T using XDA-Developers mobile app
TorrentzRock said:
Your point is? Yes, the Note 7 has the latest 802.11ac chipset. I also have a fairly new Netgear R6400 dual band ac router. Of ALL the devices in my home, our Note 7's and that router are the most recent. Therefore, they should definitely play nice together OR at the very least - as good as the considerably older devices I have referenced.
The whole point of this thread is pointing out that I believe there is an issue with the firmware or hardware on some of these devices and seeking possible solutions. I am damn near 100 percent certain that it is not an issue with anything external to the phone.
I have diminished wifi speed (compared to my much older Note 4) at every wireless AP that I connect to on a regular basis - not only at home.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
My point is that there may in fact be an issue with the chipset, but unless you can compare it to another device with the same one, you cannot find the true root cause.

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