[Q] Slow Wifi with Note 3 on Airport Extreme - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Hey, guys. I'm wondering if anyone else has experienced this.
I have an last generation Airport Extreme. Everything has been fine with all of my devices until recently. The only thing that changed is that I got an update for the Airport Extreme. Now, my Note 3 and ONLY my Note 3 is super slow on Wifi. I don't even get 1 mbps download. I tested several other Android and iOS devices and they have no issue. I checked all of the wifi settings on the Note and I can't see anything else that would cause this. I power-cycled my router and there has been no change. Everything else in the house is getting good speeds.
My Note 3 used to work perfectly fine on my AE, so this is definitely new. Anyone experience something similar or have an idea of what it might be?

greyhulk said:
Hey, guys. I'm wondering if anyone else has experienced this.
I have an last generation Airport Extreme. Everything has been fine with all of my devices until recently. The only thing that changed is that I got an update for the Airport Extreme. Now, my Note 3 and ONLY my Note 3 is super slow on Wifi. I don't even get 1 mbps download. I tested several other Android and iOS devices and they have no issue. I checked all of the wifi settings on the Note and I can't see anything else that would cause this. I power-cycled my router and there has been no change. Everything else in the house is getting good speeds.
My Note 3 used to work perfectly fine on my AE, so this is definitely new. Anyone experience something similar or have an idea of what it might be?
Click to expand...
Click to collapse
No issues here with a 5th gen Airport Extreme.
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So, I set up a separate 5ghz network and connected to that. Speeds are fine there. It apparently only has issues with the 2.4ghz and it's only my Note having the issue.
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Related

Wifi issues?

Anyone else experiencing issues with wifi?
My reception in particular is quite low when comparing to other devices in the same area.
This is happening across different routers.
Any help appreciated
Sent from my GT-N7000 using XDA App
I have also some problem with the wifi.
If I am under 3 meter from my access point, there is no "problem". But if I am farest, my Note always disconnected. Every 3-5 seconds, the Note is doing a scan of the networks and cut the connection. With others phone I don't have the same problem. For example, it's impossible to listen to radios with wifi, download some stuff, there is always disconnection.
I saw that some other android phone had the same problem, is there a solution for the Note?
Thanks for your responses and sorry for my bad english.
daoutlawz said:
My reception in particular is quite low when comparing to other devices in the same area.
Click to expand...
Click to collapse
I have the same the same problem...
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work ok here. worse than iPad but better than iPod touch..
Yes I've found wifi to be worse than my old desire
Most of the Samsung made devices I have seen recently for Wifi are pretty much crap. Not sure why but most have weak wifi signals. The Galaxy S2,Nexus S and the new Samsung Note are pretty much all the same as far as Wifi signals are concerned.
So I'm not sure if this is related, but it sounds like it might be. My note can't see my 5ghz wireless N. Anyone experience anything like this?is
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benburch9 said:
So I'm not sure if this is related, but it sounds like it might be. My note can't see my 5ghz wireless N. Anyone experience anything like this?is
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Click to expand...
Click to collapse
Probably the Note's antena is a 2.4 GHz one. 802.11n != 5 GHz only. I learned that the hard way with my home network.
Which is a real bummer. I didn't know Samsung's devices had crappy WiFi, as it's the primary means my mobile devices get online.
My 2.4Ghz notebook makes 150 mbps speed, why Galaxy Note cannot use 150mbps? Actually the maximum speed is 65mbps even near the AP. I can't use DLNA, because all the videos are glitch with this speed. Can anyone explain is it possible to increase the 802.11n WiFi speed?
I was pretty sure its supposed to be dual band. I thought id resd other people had used 5ghz. Anyone have any experience with this?
Also my reason for wanting to use the 5ghz band his nothing to do with bandwidth and everything to do with the horrible. 2.4 ghz congestion in my apartment. If I'm near my router it's fine, but in other rooms I get wildly fluctuating speeds on 2.4ghz congestion(regardless of the device used).
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It is not necessary to use the 5GHz band for 150mbps speed. It is enough 2.4 MHz.
I was going to get the unlocked Note to use ONLY on Wifi and maybe with the h20 prepaid at&t prepaid sim. This Wifi problem has me worried.
CandyNJ66 said:
I was going to get the unlocked Note to use ONLY on Wifi and maybe with the h20 prepaid at&t prepaid sim. This Wifi problem has me worried.
Click to expand...
Click to collapse
Well if it makes you feel any better, I am having no wifi issues what so ever, other than I am getting the sneaking suspicion it just doesn't support 5ghz bands at all.
Anyway, my 2.4ghz n is working just fine.
benburch9 said:
I was pretty sure its supposed to be dual band. I thought id resd other people had used 5ghz. Anyone have any experience with this?
Also my reason for wanting to use the 5ghz band his nothing to do with bandwidth and everything to do with the horrible. 2.4 ghz congestion in my apartment. If I'm near my router it's fine, but in other rooms I get wildly fluctuating speeds on 2.4ghz congestion(regardless of the device used).
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
afaik generally speaking 5GHz quality deteriorates much quicker with distance and obstacles than 2.4GHz - it probably wouldn't be any better than 2.4 GHz.
Btw can someone measure .g and .n max speeds ? If I remember correctly SGS2 peeked at 32mbps no matter of the connection type so if Note does 65mbps then wifi in SGS2 and Note aren't identical. On the side note: SGS2's wifi is really crap, HTC Sensation's XE wifi works even with couple of walls in between the router I can browse the net, download etc. without problems, while SGS2 is close to unusable at that distance. I really hoped Samsung had learned they lesson with crap wifi implementation sadly this doesn't seem to be the case :/
Well I can tell you that in my apartment, the 5ghz band is a much better bet. Trust me, I have tested it a bunch with multiple laptops.
As far as wifi speeds, the fastest I have seen is roughly 30mbps on a rock solid 50mbps fiber connection.
benburch9 said:
Well I can tell you that in my apartment, the 5ghz band is a much better bet. Trust me, I have tested it a bunch with multiple laptops.
Click to expand...
Click to collapse
I can confirm the same with the Note. The speed with 5Ghz N is way better and dropoff at least in my apartment is much less.
> Anyone else experiencing issues with wifi?
WIFI-g works fine on my device.
Both 5ghz and 2.4ghz work fine on the note, with the exception of 5ghz @ 40MHz channels which the note can't see. Of course the 5ghz band deteriorates faster as you get further away from the router but in 2.4ghz crowded places its still better to use the 5ghz radio. It's really very individual, each has to adapt to his environment's limits.
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If i really think about it; the wifi rwception maybe not as good as ipad but definitely way better than the blackberry playbook.
Sent from my GT-N7000 using Tapatalk
Wifi is fine for me
Got my Note Saturday. I noticed the signal displayed is not as high as my Skyrocket but the wifi works just as well. Was able to use it in places I did not think it would work. I have a dual band N router.

I'm so baffled by this problem.

So a friend of mines got her Note 3 under the same provider and works flawless without any issue. Got my S5 a week ago have not notice now that under 4G no video cannot load, but under wifi it works fine. Why is this?
Tony808 said:
So a friend of mines got her Note 3 under the same provider and works flawless without any issue. Got my S5 a week ago have not notice now that under 4G no video cannot load, but under wifi it works fine. Why is this?
Click to expand...
Click to collapse
Haven't experienced any loading issues at all. Might be something with the application.

Wifi speed

So yesterday fios installed the quantum router which gets 150/150 speeds. When i do a speed test on my nexus 9 on wifi i get this: (edit) refer to first picture below
When i do a speedtest on my note 4 i cant get any better than this: (edit) refer to second picture below
What gives? When i first did a speed test after he installed it, i got 80 down. I shouldn't have to reset router as he did it a few times when instslling. The only thing that i changed was the channel to 11 my dad said his verizon notification thing in his pc said there was a lot of interface and to switch to channel 11. it can't be the channel thats causing the problem cause i did these two speed tests at the exact same time. I tried turning on smart network switch in wifi settings but it didn't seem to make any difference. Does the note 4 just not have good wifi hardware? Idk what else to do. Whenever i watch youtube it constantly buffers and it annoys the crap out of me i should not have to have buffering with a quantum router!
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005
I am assuming you are on the wrong server.
BAD ASS NOTE 4 + BAD ASS GEAR S
nope same server and its as close to me as possible nyc
Have you tested the speed with your computer?
Yea 150/160
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005
Tbolt86 said:
nope same server and its as close to me as possible nyc
Click to expand...
Click to collapse
I have a few friends who live in NYC. Who is ur provider and NYC is big can you give a street or at least near a big attraction. I have optimum and on my PC I get same as phone. Had the 101 but not worth it considering the servers I download from throttle on their end.
BAD ASS NOTE 4 + BAD ASS GEAR S
Fios staten island
Sent from my Galaxy Note 4
https://www.skypixel.com/user/eric-long
http://www.youtube.com/mustang2005

Sub Par WiFi Performance

Coming from a Note 4 which was a phenomenal device. The Note 7 will be the first phone I have had without root in MANY YEARS. So far I like it, but this issue that I just noticed is a major one and I am wondering if anyone else is experiencing it.
My home internet speed is 300/20. I regularly get Speedtest results 340/25 on my PCs and both mine and my wife's Note 4's when connected to the 5ghz band on my AC router. We both have the Note 7 now and rarely break 30-40 Mbps download speed. I have tried everything and this definitely appears to be a firmware issue in the Note 7. My friend came over with his S7 active (ATT) and his Speedtest results were in line with my network. We still have our Note 4's (I have to restore them to stock before sending them back) and they still get 340/25.
Anyone else experiencing similar issues?
I don't have the best internet but mine tests within 5Mbps of my macbook.
I'm getting about 76Mbps download (85Mbps last night). Thats close to the fastest I see on my network.
Anyone else? Any ideas?
Sent from my SM-N930T using Xparent Red Tapatalk 2
Try turning off the setting for optimizing WiFi performance on battery. That causes strange behavior with certain routers.
And where may I find this setting?
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TorrentzRock said:
And where may I find this setting?
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Click to expand...
Click to collapse
Under WiFi, tap More, then Advanced.
NotATreoFan said:
Under WiFi, tap More, then Advanced.
Click to expand...
Click to collapse
Are you using the same phone as me?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Or am I missing something.
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TorrentzRock said:
Are you using the same phone as me?
View attachment 3850697
Or am I missing something.
Sent from my SM-N930T using Xparent Red Tapatalk 2
Click to expand...
Click to collapse
No, I have the HTC 10 currently. But the setting I'm referring to was present on the S7 Edge and Note 5. Looks like Sammy either moved or removed it.
I am getting similar results on my Wifi as I had with my S7 Edge, actually my upload speeds were the best I have seen. I have google fiber and my speed test came in at 273.87 mbps down and 403.30 mbps up. On my S7 Edge I was normally around 300 mbps down and 250 mbps up. My Nexus 6 was also very similar to these results.
Getting great WiFi reception. Much better than my previous phone. :good:
TorrentzRock said:
Coming from a Note 4 which was a phenomenal device. The Note 7 will be the first phone I have had without root in MANY YEARS. So far I like it, but this issue that I just noticed is a major one and I am wondering if anyone else is experiencing it.
My home internet speed is 300/20. I regularly get Speedtest results 340/25 on my PCs and both mine and my wife's Note 4's when connected to the 5ghz band on my AC router. We both have the Note 7 now and rarely break 30-40 Mbps download speed. I have tried everything and this definitely appears to be a firmware issue in the Note 7. My friend came over with his S7 active (ATT) and his Speedtest results were in line with my network. We still have our Note 4's (I have to restore them to stock before sending them back) and they still get 340/25.
Anyone else experiencing similar issues?
Click to expand...
Click to collapse
Yep, I'm having the same issue. My S6 edge maxes my connection 195 down, 20 up. This phone barely hits 90, even struggles to get there.
Sent from my SM-N930T using XDA-Developers mobile app
Chr0nicDreamz said:
Yep, I'm having the same issue. My S6 edge maxes my connection 195 down, 20 up. This phone barely hits 90, even struggles to get there.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
NOTE 7:
TorrentzRock said:
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
View attachment 3851289
NOTE 7:
View attachment 3851290
Click to expand...
Click to collapse
I think I may call T-Mobile on this. Ran another test with my laptop, my s6 edge, my wife's s6 and all were far more impressive than this.
Note 7
S6Edge
Same network, same distance to wifi, same server, low load on downstream, my upstream does not matter much to me.
Sent from my SM-N930T using XDA-Developers mobile app
eyes wide open...munching popcorn...waow...
Did you check thr link speed for your connection? If you go to settings open up your Wi-Fi settings, then tap on your connection it should give you the link speed. My Note 7 is connects between 65 - 195mbps, while my Note 4 connected at 351mbps. Not sure why the older phone has a better connection speed.
Sent from my SM-N930T using Tapatalk
TorrentzRock said:
This is definitely an issue. My wife's Note 7 mirrors my results. We still have not sent our Note 4's back on JUMP trade-in and they both still absolutely fly on Speedtest. It is not a router configuration issue (I am very competent and have my CCNA). My speeds are fine on my desktop, 2 laptops, and a tablet. Furthermore, when you said yours "struggles" to get there, that is exactly how it seems, the downstream test is jumpy and jerky, like a car that needs a tuneup.
I hope that this is merely a software issue and not a hardware problem. I am confident that you, me, and my wife are not the only 3 people experiencing this.
NOTE 4:
View attachment 3851289
NOTE 7:
View attachment 3851290
Click to expand...
Click to collapse
I wasn't saying that it's not a hardware issue, and I also wasn't suggesting that a router issue would be your fault. In this case, CCNA does not apply. You're comparing a Note 4, with 2 year old hardware, against the Note 7, with the latest 802.11ac chipset available. This invalidates your direct comparison, and further points back to a possible router/firmware issue specific to the chipset inside the Note 7. Don't believe me? Take a look around the HTC 10 forums at all the WiFi issues people have there. Poor signal strength, poor range, high ping, packet loss, goes on and on. And going back to your CCNA, you know it doesn't take much for a handshake to get out of whack and issues to arise. Hell, I had to install a DD-WRT Linksys router in my office after Cisco's latest enterprise firmware to our WAPs completely obliterated the ability for my S7 Edge to connect.
I've had no WiFi issues at home, Verizon FiOS (150/150) + Netgear 802.11ac router, Nexus 6, Nexus 7 2013, Galaxy S6, Note 5, S7 Edge, HTC 10, iPhone 6s, iPhone 6s Plus, etc.
Y'all got me scratching my head and searching around. Found this. But honestly, as soon as your Note 7 is attached to your home router, you should be getting the same speed if not faster than your older device. Well, it were me.... I'd power cycle the router, make sure it's the only WiFi connected device and then do other isolation troubleshooting. Shouldn't have to be that way though. Plug and play...not plug and pray.
mardukeme said:
Did you check thr link speed for your connection? If you go to settings open up your Wi-Fi settings, then tap on your connection it should give you the link speed. My Note 7 is connects between 65 - 195mbps, while my Note 4 connected at 351mbps. Not sure why the older phone has a better connection speed.
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Click to expand...
Click to collapse
Link speed is good.
Sent from my SM-N930T using XDA-Developers mobile app
NotATreoFan said:
I wasn't saying that it's not a hardware issue, and I also wasn't suggesting that a router issue would be your fault. In this case, CCNA does not apply. You're comparing a Note 4, with 2 year old hardware, against the Note 7, with the latest 802.11ac chipset available. This invalidates your direct comparison, and further points back to a possible router/firmware issue specific to the chipset inside the Note 7. Don't believe me? Take a look around the HTC 10 forums at all the WiFi issues people have there. Poor signal strength, poor range, high ping, packet loss, goes on and on. And going back to your CCNA, you know it doesn't take much for a handshake to get out of whack and issues to arise. Hell, I had to install a DD-WRT Linksys router in my office after Cisco's latest enterprise firmware to our WAPs completely obliterated the ability for my S7 Edge to connect.
I've had no WiFi issues at home, Verizon FiOS (150/150) + Netgear 802.11ac router, Nexus 6, Nexus 7 2013, Galaxy S6, Note 5, S7 Edge, HTC 10, iPhone 6s, iPhone 6s Plus, etc.
Click to expand...
Click to collapse
Your point is? Yes, the Note 7 has the latest 802.11ac chipset. I also have a fairly new Netgear R6400 dual band ac router. Of ALL the devices in my home, our Note 7's and that router are the most recent. Therefore, they should definitely play nice together OR at the very least - as good as the considerably older devices I have referenced.
The whole point of this thread is pointing out that I believe there is an issue with the firmware or hardware on some of these devices and seeking possible solutions. I am damn near 100 percent certain that it is not an issue with anything external to the phone.
I have diminished wifi speed (compared to my much older Note 4) at every wireless AP that I connect to on a regular basis - not only at home.
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TorrentzRock said:
Your point is? Yes, the Note 7 has the latest 802.11ac chipset. I also have a fairly new Netgear R6400 dual band ac router. Of ALL the devices in my home, our Note 7's and that router are the most recent. Therefore, they should definitely play nice together OR at the very least - as good as the considerably older devices I have referenced.
The whole point of this thread is pointing out that I believe there is an issue with the firmware or hardware on some of these devices and seeking possible solutions. I am damn near 100 percent certain that it is not an issue with anything external to the phone.
I have diminished wifi speed (compared to my much older Note 4) at every wireless AP that I connect to on a regular basis - not only at home.
Sent from my SM-N930T using XDA-Developers mobile app
Click to expand...
Click to collapse
My point is that there may in fact be an issue with the chipset, but unless you can compare it to another device with the same one, you cannot find the true root cause.

Is this a good buy?

I am looking forward buying the Moto G6 (US version) at a BestBuy store. Does it have some kind of obviously frustrating problems that people should be aware of?
I don't have any problems with mine so far. I like it.
Akopps said:
I am looking forward buying the Moto G6 (US version) at a BestBuy store. Does it have some kind of obviously frustrating problems that people should be aware of?
Click to expand...
Click to collapse
With my moto g6 EU I have no problems, everything works as it should, but as always with every phone people have problems.
https://forums.lenovo.com/t5/Moto-G6-Moto-G6-Plus-Moto-G6/bd-p/MotoG6thGen
I love mine, came from a Nexus 6p and I've had 0 issues out of it. Great battery life. Honestly I would have paid more for this phone with how it performs, I'd say maybe the $300-350 range, it's a steal at $250 or less, Project Fi users it's $199.
My main concern is dropping WiFi connection! My USA Moto g5 plus has this terrible problem and also my Z2 play does it on occasion! It doesn't matter if it's at home using WiFi or in public I'm constantly losing WiFi connection
It's pretty frustrating!!!
Scootro25 said:
My main concern is dropping WiFi connection! My USA Moto g5 plus has this terrible problem and also my Z2 play does it on occasion! It doesn't matter if it's at home using WiFi or in public I'm constantly losing WiFi connection
It's pretty frustrating!!!
Click to expand...
Click to collapse
I can confirm that my new G6 has the same issue, it's dropping WiFi connection all the time. It seems like people on the Lenovo forums are aware of this issue. The (temporary) solution is to change the DHCP server settings on the router to give your phone a fixed IP address. I know it's not perfect for many people, but this works for me because I use WiFi mostly at home.
The Wi-Fi drop is absolutely true. It happens all the time.
Akopps said:
I can confirm that my new G6 has the same issue, it's dropping WiFi connection all the time. It seems like people on the Lenovo forums are aware of this issue. The (temporary) solution is to change the DHCP server settings on the router to give your phone a fixed IP address. I know it's not perfect for many people, but this works for me because I use WiFi mostly at home.
Click to expand...
Click to collapse
I bought mine 3 days ago and no wifi drop at all
I bought mine through motorola.com the day it became available. I have had no issues with my wifi dropping on my device.
I do however have some shutter lag on the camera often. Not so much if I open the app to snap a quick picture, but I notice it happens if I leave the app open and turn the screen off. When I come back in I can get maybe 1-2 photos then it sometimes lags 5-8 seconds until I close it completely and relaunch it.
Sent from my moto g(6) using Tapatalk

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