Can't make calls - Nexus 6 Q&A, Help & Troubleshooting

For some reason I can't make calls. I'm using the stock dialer on a stock rooted ROM (see sig).
I dial a number and it looks like it's working (the call timer starts counting and what not) but it never actually calls. Just silence.
I haven't been able to test receiving calls yet but I did at least get some missed calls earlier when I was away from my phone (it was when I tried to return those calls that I discovered this problem).
I'm on Verizon. I have LTE set as my "Preferred Network Type" in Cellular Settings. Data works fine in both LTE and 3G areas. Texts work fine. Just calling seems broken.
Had anyone seen or heard of this? I searched this forum but didn't find anything.

poor connectivity on WIFI network on nexus 6
I also face the problem if not able to make/receive calls when WIFI network is activated.
demarcmj said:
For some reason I can't make calls. I'm using the stock dialer on a stock rooted ROM (see sig).
I dial a number and it looks like it's working (the call timer starts counting and what not) but it never actually calls. Just silence.
I haven't been able to test receiving calls yet but I did at least get some missed calls earlier when I was away from my phone (it was when I tried to return those calls that I discovered this problem).
I'm on Verizon. I have LTE set as my "Preferred Network Type" in Cellular Settings. Data works fine in both LTE and 3G areas. Texts work fine. Just calling seems broken.
Had anyone seen or heard of this? I searched this forum but didn't find anything.
Click to expand...
Click to collapse

Are you on the 98r radio? That's the one that ships with the Verizon branded Nexus devices and is different from the radios in the other 5.1 builds.

demarcmj said:
For some reason I can't make calls. I'm using the stock dialer on a stock rooted ROM (see sig).
I dial a number and it looks like it's working (the call timer starts counting and what not) but it never actually calls. Just silence.
I haven't been able to test receiving calls yet but I did at least get some missed calls earlier when I was away from my phone (it was when I tried to return those calls that I discovered this problem).
I'm on Verizon. I have LTE set as my "Preferred Network Type" in Cellular Settings. Data works fine in both LTE and 3G areas. Texts work fine. Just calling seems broken.
Had anyone seen or heard of this? I searched this forum but didn't find anything.
Click to expand...
Click to collapse
what if you turn on your speaker?
nevermind, the ops post is from jan 14th, and someone brought up this thread again. people, this post is before the 5.1 update came out. let this thread die.

Related

Accepting calls when in 4G mode

I'm having some issues receiving phone calls when I'm in 4G mode - I'm aware of the fact that voice over lte doesn't work yet, however in my understanding the phone should quickly switch to 3g mode and accept the incoming call, right?
Apparently my P7-L10 has trouble with that. It just doesn't switch, and the incoming call goes to voicemail.
Is that normal? Is there any fix to make the device switch to 3g mode quicker upon a call?
Running B135 rom, rooted.
GawDroid said:
I'm having some issues receiving phone calls when I'm in 4G mode - I'm aware of the fact that voice over lte doesn't work yet, however in my understanding the phone should quickly switch to 3g mode and accept the incoming call, right?
Apparently my P7-L10 has trouble with that. It just doesn't switch, and the incoming call goes to voicemail.
Is that normal? Is there any fix to make the device switch to 3g mode quicker upon a call?
Running B135 rom, rooted.
Click to expand...
Click to collapse
I'm having fine calls when I'm on 4G. (Milan, north Italy). Perhaps your city has too few 4G antennas and doesn't have stable 4G signal so it switches back and forth to 3G while you're having a call?
vEEGAZ said:
I'm having fine calls when I'm on 4G. (Milan, north Italy). Perhaps your city has too few 4G antennas and doesn't have stable 4G signal so it switches back and forth to 3G while you're having a call?
Click to expand...
Click to collapse
I don't think that's the issue, 4G coverage here is pretty amazing.
GawDroid said:
I don't think that's the issue, 4G coverage here is pretty amazing.
Click to expand...
Click to collapse
Forget what I wrote, I forgot that voice calls don't have to do anything with LTE, lol.
Anyway I'm having fine calls with 3G or 2G, have you tried doing a nandroid backup and start over to see if the problem occurs also in fresh state?
Fine calls with 3g or 2g here as well.
Except when I'm on 4G - nobody can reach me, it all goes to voicemail...
I could say I started fresh - I did a factory reset and a clean wipe 3 days ago, but I haven't noticed the issue untill yesterday.
On a French, people reported issues with calls in 4g covered area, but it seems that the problems come from network, not from the phone. The issues appear only in certain areas with one operator, and some other phones behave in same manner. Perhaps you need to check with another SIM card from another operator.
hello,
I encounter the same problem receiving my incoming calls in automatic mode 4G 3G 2G redirected my mail. When I'm on automatic 3G2G no problem.
I'm B133 update. 4 months no problem. Since mid-October the problem occurred.
My operator is Virgin Mobile. P7 smartphones, antennas or operator?
The rocker 4G 3G to receive calls no longer made. Tried my sim card on a S5 and a LG G2 and the problem is the same.
After several calls to my operator solution but not another concern, I have to connect data to receive my calls 4G 3G 2G automatic.
I'll try to go B121 update or réinisilisation P7.
If no solution change operator before trying their sim card lent by friends subscribers home.
Translated by Google. French to English.
@@+++++++
Reg

WiFi Calling Not Working

Hello! I have very recently bought a N4 on TMO, and one of the features I was eager to try was WiFi calling. However, it seems not to work. I can't send texts and can only call intermitently , but can't receive calls. I've been reading that this seems to be a known issue on the GS5 at least, but what about with the N4? Is there any fix?
Derek0228 said:
Hello! I have very recently bought a N4 on TMO, and one of the features I was eager to try was WiFi calling. However, it seems not to work. I can't send texts and can only call intermitently , but can't receive calls. I've been reading that this seems to be a known issue on the GS5 at least, but what about with the N4? Is there any fix?
Click to expand...
Click to collapse
Call t mobile and have then set it back up for you.
BAD ASS NOTE 4
I've had a few issues with WiFi calling. It is possible that it is my router, but sometimes when I make a call it will go through but the person on the other end can't hear me even though I can hear them just fine. If I turn off WiFi and try it using the mobile network they can hear me fine.
Sometimes it has to do with setting ur e911 address with tmobile if u get a red error message most likely means the 911 address is not filled in.You can call tmobile or go to tmobile.Com and set ur self.Maybe a new rom using international kernel wifi calling won't work must be a tmobile kernel
I also have issues with Wi-Fi calling. 2/10 times it works fine. The other 8 times it's one way audio. I can hear them no issue, but they cannot hear me. T-Mo says it has to be my router but the thing is I have 3 other android devices on T-mobile network on the same Wi-Fi connection that has no issues making or receiving calls on it.
Before the Note 4 I had an S4, which I still have and it had no issues either.
Hope they get it fixed.
It's not the e911 address because mine is already set, and I'm not more than 10ft from the router.
raw2000j said:
Sometimes it has to do with setting ur e911 address with tmobile if u get a red error message most likely means the 911 address is not filled in.You can call tmobile or go to tmobile.Com and set ur self.Maybe a new rom using international kernel wifi calling won't work must be a tmobile kernel
Click to expand...
Click to collapse
International kernel def not working atm.

missing/disappearing calls with tmobile s6

Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
srzbznz said:
Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
Click to expand...
Click to collapse
Go to your Phone App settings and turn off Wifi calling and VoLTE.
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
srzbznz said:
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
Click to expand...
Click to collapse
happens to me on even international firmware too. only works well right when i reboot the phone.
I have this issue also with a tmobile s6 on att. What method did you use to unlock the phone? I used the metro pcs firmware to unlock the phone and when I updated to 5.1.1 is when all the issues started. On 5.0.2 I used the tmobile unlock app and everything worked perfect. I receive one in every 3 incoming calls, like you said it rings twice and mine doesn't even go my voicemail, it just says "the wireless number you are trying to contact is unavailable then hangs up", out going calls take 30 seconds to a minute to connect, very annoying. Talked with att on the phone for hours about this problem and they cant seem to get it fixed on their end.
Same...I disabled lte and just use 4g, seems to work fine.

cant receive and make calls when connected to LTE

I just bought my note 5. Its the dual sim version. So the first few days was days.... i started having difficulty with making outgoing calls... texts are fine... its like 1 out 10 calls would push through. So i rebooted my phone thinking that it might resolve the issue....unfortunately it did not. Then a few friends sent me a message that theyve been trying to call me and it always says im out of coverage are... the whole time this was happening I was connected to LTE. When i changed my mobile network setting to 3g/2g .... then calls came in and went out. Has anyone have the same issue with note 5?
The international versions don't have VoLTE enabled. Not sure how to enable it. Mine also doesn't have WB-AMR (HD Voice) enabled either.
Thus, calls need to be switched through the HSPA network and can't be routed while connected to LTE. Essentially when making a call your phone switches and tries to register on HSPA, quickly.

VOLTE T-Mobile, not working (WORKING as of last update)

I'm experiencing issues with VOLTE on T-Mobile. My phone switches immediately from an LTE+ DATA connection to HSPA the moment a call is placed. Of course, VOLTE is enabled on the settings side. I'm running an unmodified system, upgraded to PIE.
I've been on the phone with T-Mo to make sure the APN is correct (nothing special to mention here). I've also tried different connection combinations using the *#*#4636#*#* with different results but, even though the phone connects really fast to DATA (LTE+), I cannot get VOLTE to function in any case. On the other hand, WiFi calling works just fine.
On a chat with Razer, they just told me that VOLTE is unstable with T-Mobile and, to disable the function altogether from settings.
Before I give up, I'm asking the geniuses here for ideas or experiences? Any ideas anyone?
cabegol said:
I'm experiencing issues with VOLTE on T-Mobile. My phone switches immediately from an LTE+ DATA connection to HSPA the moment a call is placed. Of course, VOLTE is enabled on the settings side. I'm running an unmodified system, upgraded to PIE.
I've been on the phone with T-Mo to make sure the APN is correct (nothing special to mention here). I've also tried different connection combinations using the *#*#4636#*#* with different results but, even though the phone connects really fast to DATA (LTE+), I cannot get VOLTE to function in any case. On the other hand, WiFi calling works just fine.
On a chat with Razer, they just told me that VOLTE is unstable with T-Mobile and, to disable the function altogether from settings.
Before I give up, I'm asking the geniuses here for ideas or experiences? Any ideas anyone?
Click to expand...
Click to collapse
I hope this can be figured out. Im waiting for my Razer 2 phone delivery and also on T-Mobile. What OS are you running? Android Pie?
Yes, I'm on Pie.
Good news! with today's update (3-20-2019), my phone is using VOLTE technologies to connect audio calls. Phone calls sound immensely better now (the "HD" icon shows up during the call and the "LTE+" connection indicator in the status bar remains through the call).

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