I believe this situation came up because I inserted the SIM cards while the power was on. I then turned the phone off but the SIM cards were not recognized from then on.
When I try to dial a call, a message comes up saying "Airplane mode is on". Of course, the airplane mode in OFF. The WIFI works normally which indicates that the airplane mode is off.
I have tried these ROMs: XT1068 Dual Sim ALL RETAIL KXB21.85-27 LATEST and RETAILDSDSALL_XT1068_4.4.4_KXB21.85-23_cid7_CFC.
I even tried reinserting the SIM cards with the phone on, on purpose this time, to see if I could reverse the situation but to no avail.
I have a complete backup of the original rom and I have tried.
I would be gratefull for anyone who can give me help.
Phone: Moto G XT-1068 - Dual SIM cards
System version: 21.11.24.titan_retbr_ds.retbr.en.BR retbr
version number: KXB21.85-24 <------- original
Android version: 4.4.4
Hi,
I will have your thread moved to your device section.
Good luck!
peterpan2002 said:
I believe this situation came up because I inserted the SIM cards while the power was on. I then turned the phone off but the SIM cards were not recognized from then on.
When I try to dial a call, a message comes up saying "Airplane mode is on". Of course, the airplane mode in OFF. The WIFI works normally which indicates that the airplane mode is off.
I have tried these ROMs: XT1068 Dual Sim ALL RETAIL KXB21.85-27 LATEST and RETAILDSDSALL_XT1068_4.4.4_KXB21.85-23_cid7_CFC.
I even tried reinserting the SIM cards with the phone on, on purpose this time, to see if I could reverse the situation but to no avail.
I have a complete backup of the original rom and I have tried.
I would be gratefull for anyone who can give me help.
Phone: Moto G XT-1068 - Dual SIM cards
System version: 21.11.24.titan_retbr_ds.retbr.en.BR retbr
version number: KXB21.85-24 <------- original
Android version: 4.4.4
Click to expand...
Click to collapse
I sent the moto G 2014 to the lab for repair. After a full month at the repair shop, I was told it would required a new board and the price would be slightly less than a new phone.
Related
Hi everyone,
I have a desire C which was originally on the 3 mobile network, I unlocked it successfully to work with other sim cards and was using it on Orange for a few months.
I have also rooted the phone following the original nameless thread & installed the nameless ROM onto it. This works fine with the ORIGINAL 3 mobile sim card but not with any other sim card. AlI get is no service showing. I cannot make or receive calls, however data works fine (with or without wifi).
I have tried the following:
turning airplane mode on and off, also usin the *#*#4636#*#* (or whatever it is!) thing to get to the test menu and turn off radio and back on again.
Wiping to factory reset
Re-installing the rom from the phones recovery "install zip from SDcard" menu, - also installed the revolution 5en5e rom
IMEI Shows the original IMEI from the phone
If I go to my available networks list it shows me the EE (orange) network, o2 Network, Vodafone network & 3 Mobile network, but no matter which one I select it says your sim card does not allow connection to this network.
I've also tried to change the way it connects from auto to manual and vice versa, but each time it says unable to connect to this network at this time, please try again later.
I just cannot get it to give me signal unless its on the orignal sim & i'm sure the signal is worse than the stock rom.
I'm assuming it's a radio issue?? only assuming as I would have though I would have the error of invalid sim/network locked etc, but I don't know enough about it really.
So currently the phone sits with the following installed:
Android Version:
4.0.3
HTC Sense Version:
4.0
Software number:
ReVoluTion 5en5e Edition v1.0
HTC SDK API Level:
4.2.1
HTC Extension Version:
HTCExtension_403_1_GA_9
Kernal Version:
3.0.16-g51cada9
[email protected] #1
PREEMPT
Baseband Version:
10.11.98.09P_1.06.98.13M2
Build number:
2.00.401.2CL128321 release-keys
Browser Version:
WebKit/534.30
I hope someone can help & if you need more information please let me know!
Kind Regards,
Lee
Try unlocking your SIM again, but while on the new Rom?
Make them boys go loco!
Hi,
I don't get the option to unlock the phone as it accepts the sim, just gives me no signal. Before I unlocked the phone it used to say something along the lines of sim card not accepted, you then had the option to put the codes in to release it from its carrier.
regards,
lee
I had the same problem with my SIM card. Phone is unlocked but one day I see that I don't have any network signal.
So I snoop around trying my friends' SIM cards on my phone and they work.
Went to the office nearby and told them what happened. They said its a malfunctioning SIM card and change it for free.
Now i didn't notice whether I have data traffic working but it resolved my signal problem. Hope this helps.
I've tried 3 different sims on organge and o2 and have the same issue
I've called three mobile (original carrier) and they advise that there is no barring or anything on my profile.
I think I will try to reflash to factory and try again.....I cant think of any other way.
Lee
leeroy1982 said:
I've tried 3 different sims on organge and o2 and have the same issue
I've called three mobile (original carrier) and they advise that there is no barring or anything on my profile.
I think I will try to reflash to factory and try again.....I cant think of any other way.
Lee
Click to expand...
Click to collapse
Flashed boot.img & installed the "untouched__rom_v2.0eu_dcplx1" from this site and it does the same thing!
Does anyone know what else i can do?? or have a three mobile rom I can try?
Lee
Ok, managed to speak with three Tech support again, turns out my profile is not ok.
My phones imei has been blocked by........wait for it.........o2!!!!!
they are speaking with the fraud team and will hear back this week. How bizarre.
I don't understand how another network can block my imei from being on other networks apart from the original one? if it's blocked it's blocked surely....
ah well, will wait for the call back and post up with the outcome.
Lee
Spoke to three today who advise the phone is not blacklisted like they originally stated as they have spoken with O2.
They say there is nothing on my profile to block it and it should work.
I don't know where to go on this now.
Can anyone help please?
Lee
for some reason my phone will not give me service anymore with my sim card inserted I cannot test a different sim card as I have no other micro sims around so can someone please help me fix this issue
(I'm running the XT1068 dual sim with L and I have a spark NZ sim card and yes I have tried both slots for the sim card)
Similar issue - Airplane mode
Ofikabacon said:
for some reason my phone will not give me service anymore with my sim card inserted I cannot test a different sim card as I have no other micro sims around so can someone please help me fix this issue
(I'm running the XT1068 dual sim with L and I have a spark NZ sim card and yes I have tried both slots for the sim card)
Click to expand...
Click to collapse
I am having a similar issue. The SIM card is not recognized and when I try to dial a call, a message comes up saying "Airplane mode is on". Of course, the airplane mode in OFF.
I would be gratefull for anyone who can give me help.
Phone: Moto G XT-1068
System version: 21.11.24.titan_retbr_ds.retbr.en.BR retbr
version number: KXB21.85-24
Android version: 4.4.4
Ofikabacon said:
for some reason my phone will not give me service anymore with my sim card inserted I cannot test a different sim card as I have no other micro sims around so can someone please help me fix this issue
(I'm running the XT1068 dual sim with L and I have a spark NZ sim card and yes I have tried both slots for the sim card)
Click to expand...
Click to collapse
peterpan2002 said:
I am having a similar issue. The SIM card is not recognized and when I try to dial a call, a message comes up saying "Airplane mode is on". Of course, the airplane mode in OFF.
I would be gratefull for anyone who can give me help.
Phone: Moto G XT-1068
System version: 21.11.24.titan_retbr_ds.retbr.en.BR retbr
version number: KXB21.85-24
Android version: 4.4.4
Click to expand...
Click to collapse
How about flashing stock kitkat once?
flashing stock kitkat
koradiavatsal said:
How about flashing stock kitkat once?
Click to expand...
Click to collapse
I have tried these: XT1068 Dual Sim ALL RETAIL KXB21.85-27 LATEST and RETAILDSDSALL_XT1068_4.4.4_KXB21.85-23_cid7_CFC.
If you have any additional suggestion, please give me a link and I will try it. Thanks for your help.
Hello community.I have this cell that came with T-mobile android 4.3.I flash it to 4.4 stock firmware and then to 5.1.1 10.7.A.0.222 through OTA.The thing is that every time i put a sim on it the phone detect the new sim card and reboot after it boot up it shows like there is no sim in it i noticed too that the option "network operators" in "mobile networks settings" is missing. right now i have no clue of what could it be.I don't think that is hardware related problem because the phone recognize when the sim is plugged in or out, i try sims from At&t and lycamobile .Any idea? anyone in the same situation? thanks for read
Info
Model:C6616
ROM:Sony stock 5.1.1
Baseband:9x15A-ACEFWMAZQ-30110223-84
build#:10.7.A.0.222
PS:the english is not my mother tongue so it can have mistakes
hi,
i have a big problem whit my moto g 2014, my phone do not find sim cards....
no sim in and there says: no service - lycamobile....
i have do everythink reboot, change sim, reboot whitout sim and: no service- lycamobile... ... invalid network Mode (-1), ignore. at the second slot it dind find a sim too but there says only empty...
i have a german moto g 2014
Rom: Nexus Experience 10.3.3
Kernel: halogen r28
baseband: MSM826BP_1032.3105.93.00R
can any one help me?
Invalid network mode -1 , ignore
Same with my moto e2 4g
After replacing sim 1, both sim slot shows empty.
Both sim working well in other phone,
Also tries with many other sim,
Tried everything
Reset original roam,
Custom ROM
All radio firmware
Contact sim provider and Motorola too
But nothing works
Have any solution?
Bhutdu said:
Same with my moto e2 4g
After replacing sim 1, both sim slot shows empty.
Both sim working well in other phone,
Also tries with many other sim,
Tried everything
Reset original roam,
Custom ROM
All radio firmware
Contact sim provider and Motorola too
But nothing works
Have any solution?
Click to expand...
Click to collapse
this usually happens when you change a rom and sometimes do mess with your modem files . try flashing then in fastboot
Hi, I have xt1079 for about 6 months, and it works well, since the day I used it in low coverage area,
it has Mokee 5.1 build and works in LTE network. And I take the 2nd sim card off while the phone was working, and after that the phone cant recognize the 2nd sim card at all, after a half of hour the 1st sim card lost too.
After rebooting the phone show phone app error...as I can see, in settings menu IMEI information became "unknown".
I wiped the phone and try to reflash the same firmware, but the result was the same. I tried 6.1 firmware, and the IMEI information came back and the phone works , but only in 2g. I mean I set the LTE/ 3G/2G, but it always in 2g network.
If I install LTE only or 3g only - no signal.
If I flash the phone back to any 5.1 ROM it's loose sim cards.
What would you recomend? Flash stock firmware?
I don't do it yet, what do I need to flash stock firmware?
Download the stock firmware for XT1079 and flash it from PC using fastboot. All the process & steps to flash are already available on XDA, just give it a search.