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I need some help. My phone is capable of booting into fastboot mode, but doesn't seem to be able to boot normally.
I am seeing the android laying on it's side with a red triangle with an exclamation point, this keeps blinking on and off. I've tried using rsdlite as well as the flash back to stock options in the moto-x toolkit and nothing is working. I've also cleared the cache and userdata folders but nothing has worked.
Is there a way to fix this or will I need to send my phone back to motorola for a repair?
doctor_evil said:
I need some help. My phone is capable of booting into fastboot mode, but doesn't seem to be able to boot normally.
I am seeing the android laying on it's side with a red triangle with an exclamation point, this keeps blinking on and off. I've tried using rsdlite as well as the flash back to stock options in the moto-x toolkit and nothing is working. I've also cleared the cache and userdata folders but nothing has worked.
Is there a way to fix this or will I need to send my phone back to motorola for a repair?
Click to expand...
Click to collapse
In the fastboot screen whats version is your booloader ?
Sent on my Gummy running Lenoto X
looks to be the one that I shouldn't have installed the OTA update. why in the F would they send me an update that isn't compatible with my bootloader version?
Well they're getting it back for a repair, I didn't pay 399 for a developer edition phone just to have a dang paperweight because they sent me an incompatible OTA update.
doctor_evil said:
looks to be the one that I shouldn't have installed the OTA update. why in the F would they send me an update that isn't compatible with my bootloader version?
Well they're getting it back for a repair, I didn't pay 399 for a developer edition phone just to have a dang paperweight because they sent me an incompatible OTA update.
Click to expand...
Click to collapse
They didn't send you a incompatible boot loader, the ota's always come with a new boot loader, so what I like to know is, what version is your boot loader , its Motorola's fault that you accepted the ota while having a custom recovery, had you read my thread here http://forum.xda-developers.com/showthread.php?t=2639102
You wouldn't have any issues.
If you don't want my help, thats fine by me, getting tired of this ota crap anyways
Sent on my Gummy running Lenoto X
Clearly you don't really want us to help or you would have answered the previous posters question. You also gave no details into if you had rooted the phone or unlocked the bootloader.
From the bootloader screen select the "factory" option.
I may agree with the op here. Moto supplied me with a 4.4 version for my dev ed. If I take an update, have an issue and moto still only provides 4.4 sbf what a I supposed to do?
However, OP you do need to supply more information as we can only speculate as to what your issue is.
Sent from my SM-P600 using Tapatalk
edthesped said:
I may agree with the op here. Moto supplied me with a 4.4 version for my dev ed. If I take an update, have an issue and moto still only provides 4.4 sbf what a I supposed to do?
However, OP you do need to supply more information as we can only speculate as to what your issue is.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Its not moto's fault, its up to the user to make sure you read the sticky notes, read the threads and search, moto puts out the ota for unrooted users.
Sent on my Gummy running Lenoto X
flashallthetime said:
Its not moto's fault, its up to the user to make sure you read the sticky notes, read the threads and search, moto puts out the ota for unrooted users.
Sent on my Gummy running Lenoto X
Click to expand...
Click to collapse
However I purchased a Dev Ed phone. Motorola supplied me with a recovery firmware to restore my device to stock. I therefore expect the Factory supplied firmware to not brick my phone. If Motorola makes changes in an update that would cause previous versions of their software to damage phones when used as supplied Motorola needs to bear some of the responsibility. They can build a failsafe into the update that would prevent an attempt of a downgrade, supply upgrades that can safely be downgraded, add some kind of notification or not market "Dev Ed" phones for mass consumption.
Sent from my SM-P600 using Tapatalk
But the update clearly and concisely says, YOU CANNOT roll back to a previous firmware after applying said update.
Onus is on the user at that point.
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Tx Redneck said:
But the update clearly and concisely says, YOU CANNOT roll back to a previous firmware after applying said update.
Onus is on the user at that point.
Click to expand...
Click to collapse
Does it? I never saw that going to 4.4. As long as they put a new sbf up all should be fine.
Sent from my SM-P600 using Tapatalk
---------- Post added at 06:44 PM ---------- Previous post was at 06:43 PM ----------
doctor_evil said:
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Click to expand...
Click to collapse
Did you call Motorola?
Sent from my SM-P600 using Tapatalk
doctor_evil said:
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Click to expand...
Click to collapse
UPDATE:
I tried again to select the factory option in fastboot and unlike the previous times I had tried, this time seems to have fixed it. It booted up into Android OS. I think I'll try the OTA once again and see if this time is more successful, as if it screws up again I have a repair rma number and a fedex shipping label, but hopefully it does better this time.
doctor_evil said:
UPDATE:
I tried again to select the factory option in fastboot and unlike the previous times I had tried, this time seems to have fixed it. It booted up into Android OS. I think I'll try the OTA once again and see if this time is more successful, as if it screws up again I have a repair rma number and a fedex shipping label, but hopefully it does better this time.
Click to expand...
Click to collapse
ok OTA successful this time.
does anyone know if it's possible to boot the moto-x off a custom recovery using fastboot like we could for the galaxy nexus? I'd like to get root reinstalled but I don't want to mess with the current recovery, which should help I would think in regards to being able to install OTA updates without major issues.
doctor_evil said:
I have version 30.B2 according to the fastboot.
and I had originally flashed my phone with TWRP custom recovery and had rooted my phone. I used rsdlite to flash back to the current stock version then when after setting up wireless,etc. on my phone I checked for the OTA and it said that there was a new version that fixed battery issues,etc. so I downloaded it, then restarted. after it finished flashing and rebooted again is when the flashing android red triangle error message started happening. I tried to flash back to the previous stock version, and even tried re-flashing twrp custom recovery so I could go in and do a factory wipe and clear dalvik and cache, and data but nothing worked.
Click to expand...
Click to collapse
Maybe try this out.. option 2 http://forum.xda-developers.com/showthread.php?t=2446515
doctor_evil said:
ok OTA successful this time.
does anyone know if it's possible to boot the moto-x off a custom recovery using fastboot like we could for the galaxy nexus? I'd like to get root reinstalled but I don't want to mess with the current recovery, which should help I would think in regards to being able to install OTA updates without major issues.
Click to expand...
Click to collapse
Unfortunately, I don't believe it's possible to fastboot boot recovery. It's how I did everything with my Galaxy Nexus and Nexus 7. I was disappointed to find out it isn't possible with the Moto X Dev edition even though I didn't buy one.
nhizzat said:
Unfortunately, I don't believe it's possible to fastboot boot recovery. It's how I did everything with my Galaxy Nexus and Nexus 7. I was disappointed to find out it isn't possible with the Moto X Dev edition even though I didn't buy one.
Click to expand...
Click to collapse
has anyone tried it with the google play edition of the moto-g? I'm wondering if there is a way to convert from a regular retail rom over to a GPE rom for the moto-x after google starts selling it. I remember reading about them going to sell a GPE of it. Hopefully the GPE rom would be friendlier than the retail rom
doctor_evil said:
I am seeing the android laying on it's side with a red triangle with an exclamation point, this keeps blinking on and off. I've tried using rsdlite as well as the flash back to stock options in the moto-x toolkit and nothing is working. I've also cleared the cache and userdata folders but nothing has worked.
Is there a way to fix this or will I need to send my phone back to motorola for a repair?
Click to expand...
Click to collapse
I know you have fixed this now, but if you see the android with the red triangle and ! use the key combination pwr & up vol. That gets you into stock recovery and from there you should be able to boot up.
I have a Moto X Developer Edition rooted on Verizon with TWRP 2.6.3.1 and stock Android 4.4 on it. I have been trying to upgrade to 4.4.2 without doing the OTA, and without having to reflash TWRP.
So far, I have been unsuccessful.
I have tried Blur_Version.140.45.5.ghost_verizon.Verizon.en.US.zip (approximate file size 150MB) from multiple sources as all the posts I read keep saying that is what works. I have also tried a ~650MB version I found somewhere. In addition, I tried the upgrade located here: sbf.droid-developers.org/phone.php?device=0 which is called VZW_XT1060_4.4.2-KXA20.16-1.25.2_CFC_1FF.xml.zip (It's the 4.4.2 upgrade listed under Verizon US).
All of these fail. In TWRP, about 2-3 steps after it verified md5, it simply says "Failed" with no explanation as to why.
Here is my question:
How can I upgrade to 4.4.2 without a data wipe, and without having to reflash TWRP?
I have no interest in going to a ROM, I want to stay stock, and if I must, I will reflash the recovery if I have to, but I *really* don't want to.
Flash stock recovery, take the OTA, flash TWRP again.
It's so simple, so painless, so quick and it will not wipe your data.
tcrews said:
Flash stock recovery, take the OTA, flash TWRP again.
It's so simple, so painless, so quick and it will not wipe your data.
Click to expand...
Click to collapse
I was hoping to avoid that (Yep, I really am that lazy...) but that's what I was going to do tonight if I couldn't get my hands on a .zip to flash.
Ironically, I bought the Dev Edition specifically so things like this would be easy.
It is easy.....just need to do it.
I support my sister, her husband and my wife (as well as my own) who all have Moto X's. 2 seconds to flash recovery, however long it takes for the OTA to install and reboot and then 2 seconds to flash TWRP again. Heck...I'd just leave the stock recovery in place since it's not needed if you don't plan on flashing any ROMs. The OTA doesn't even remove root.
tcrews said:
It is easy.....just need to do it.
I support my sister, her husband and my wife (as well as my own) who all have Moto X's. 2 seconds to flash recovery, however long it takes for the OTA to install and reboot and then 2 seconds to flash TWRP again. Heck...I'd just leave the stock recovery in place since it's not needed if you don't plan on flashing any ROMs. The OTA doesn't even remove root.
Click to expand...
Click to collapse
Oh, that last bit is good to know! Well, I think even if it did remove root, getting it back is easy on the DE.
I think you're right though, I probably won't install TWRP again, I specifically got the Moto X because I was tired of messing around with stuff when I all I want is a rooted, stock Android experience.
So, after several hours of messing with this, and thinking the stock recovery had gotten messed up because the instructions I had for getting in to it were wrong, I finally got the OTA installing...
and it fails.
I don't know why, I haven't seen the error (I'm not looking at the phone when it fails).
So... Awesome.
Taegost said:
So, after several hours of messing with this, and thinking the stock recovery had gotten messed up because the instructions I had for getting in to it were wrong, I finally got the OTA installing...
and it fails.
I don't know why, I haven't seen the error (I'm not looking at the phone when it fails).
So... Awesome.
Click to expand...
Click to collapse
Are there files out so you can just flash 4.4.2 with mfastboot? Would be easiest.
kj2112 said:
Are there files out so you can just flash 4.4.2 with mfastboot? Would be easiest.
Click to expand...
Click to collapse
I assume so, but I haven't found any instructions specifically saying how to do that, except for the ones that tell you how to return to stock without using RSD Lite.
Unfortunately, I don't know enough about how all this stuff works to be able to figure out which bits and pieces to put together to get upgraded without wiping my data.
What really pisses me off is that I specifically bought this phone so I wouldn't have issues like this, and here I am...
BTW: The only thing the error says is "Error". That's it, nothing else.
Taegost said:
I assume so, but I haven't found any instructions specifically saying how to do that, except for the ones that tell you how to return to stock without using RSD Lite.
Unfortunately, I don't know enough about how all this stuff works to be able to figure out which bits and pieces to put together to get upgraded without wiping my data.
What really pisses me off is that I specifically bought this phone so I wouldn't have issues like this, and here I am...
BTW: The only thing the error says is "Error". That's it, nothing else.
Click to expand...
Click to collapse
This guide has a return to stock section. It will tell you how to flash the stock firmware.
http://forum.xda-developers.com/showthread.php?t=2603358
Unfortunately the moto x is not a simple phone for tinkering with, like say a nexus, even the dev edition.
It can be easier once you do fully understand everything. Just gotta know what applies to you...meaning mostly the locked versus unlocked methods for everything.
After owning an s2, a moto x and now an n5 (n7 too...but I don't tinker with it really....its a family device) I've come to the mind set that for flashers and rooters.....nothing at all beats owning a nexus. Every other device has some limitations that a nexus won't have.
kj2112 said:
This guide has a return to stock section. It will tell you how to flash the stock firmware.
http://forum.xda-developers.com/showthread.php?t=2603358
Unfortunately the moto x is not a simple phone for tinkering with, like say a nexus, even the dev edition.
It can be easier once you do fully understand everything. Just gotta know what applies to you...meaning mostly the locked versus unlocked methods for everything.
After owning an s2, a moto x and now an n5 (n7 too...but I don't tinker with it really....its a family device) I've come to the mind set that for flashers and rooters.....nothing at all beats owning a nexus. Every other device has some limitations that a nexus won't have.
Click to expand...
Click to collapse
Yeah, that's the page I was talking about when I said I found the full instructions...
I specifically bought this phone because I didn't want to mess around with it like this, I just wanted to root it so I could use Titantium Backup and be done with it... and now I'm stuck at a halfway point.... Again...
I'll probably end up just doing the full wipe and manually flash to 4.4.2 (RSD Lite doesn't see my device... yay), since I have gone from my mute button not working (with 4.2.2), to a really bad echo for whomever I'm talking to when it's on speakerphone (Even when speakerphone is muted... THAT made for a fun conference call...).
Taegost said:
Yeah, that's the page I was talking about when I said I found the full instructions...
I specifically bought this phone because I didn't want to mess around with it like this, I just wanted to root it so I could use Titantium Backup and be done with it... and now I'm stuck at a halfway point.... Again...
I'll probably end up just doing the full wipe and manually flash to 4.4.2 (RSD Lite doesn't see my device... yay), since I have gone from my mute button not working (with 4.2.2), to a really bad echo for whomever I'm talking to when it's on speakerphone (Even when speakerphone is muted... THAT made for a fun conference call...).
Click to expand...
Click to collapse
Flashing stock and rooting on an unlocked Moto x is basically the same as a nexus. It really is simple, once you are familiar with fastboot.
I guess there are toolkits that automate everything....like Samsung's Odin, and there's a few for nexus....but it really doesn't help anyone learn. And that's kinda what this hobby is all about.
But, I am sorry you're having trouble. Not sure what else to add. The guides are there, and they work. Usually. I can't think of anything to add to whats already been said.
Hope it works out for you!
kj2112 said:
Flashing stock and rooting on an unlocked Moto x is basically the same as a nexus. It really is simple, once you are familiar with fastboot.
I guess there are toolkits that automate everything....like Samsung's Odin, and there's a few for nexus....but it really doesn't help anyone learn. And that's kinda what this hobby is all about.
But, I am sorry you're having trouble. Not sure what else to add. The guides are there, and they work. Usually. I can't think of anything to add to whats already been said.
Hope it works out for you!
Click to expand...
Click to collapse
I don't think I'm articulating my issue properly. I understand how to do everything in the guides you mentioned, they're a piece of cake. That doesn't solve my problem.
My problem is that I want to get to 4.4.2 WITHOUT wiping my data, but can't do the update via OTA or flashing in recovery. RSD Lite doesn't work either.
The ONLY option I have available to me is to manually push the update with fastboot, which I can definitely do with the instructions provided... But those instructions require me to wipe my data.
I know it's possible to apply the update with fastboot without requiring me to wipe my data, but I don't know enough about the inner workings to know which steps to skip, and which need to be modified, in order to make that happen.
Taegost said:
I don't think I'm articulating my issue properly. I understand how to do everything in the guides you mentioned, they're a piece of cake. That doesn't solve my problem.
My problem is that I want to get to 4.4.2 WITHOUT wiping my data, but can't do the update via OTA or flashing in recovery. RSD Lite doesn't work either.
The ONLY option I have available to me is to manually push the update with fastboot, which I can definitely do with the instructions provided... But those instructions require me to wipe my data.
I know it's possible to apply the update with fastboot without requiring me to wipe my data, but I don't know enough about the inner workings to know which steps to skip, and which need to be modified, in order to make that happen.
Click to expand...
Click to collapse
It says right at the bottom of the return to stock section in the guide I linked too.....you can skip
Fastboot erase user data
fastboot erase cache
Though if you have any problems after, you might have to do it again and do erase those, before spending time trying to figure out what's wrong.
kj2112 said:
It says right at the bottom of the return to stock section in the guide I linked too.....you can skip
Fastboot erase user data
fastboot erase cache
Though if you have any problems after, you might have to do it again and do erase those, before spending time trying to figure out what's wrong.
Click to expand...
Click to collapse
Wow... Attention to detail -5
Sorry about that, when I looked through that article, I skimmed through and saw that the "Return to Stock" section was (almost) identical to the other instructions I was reading...But I missed that last paragraph when I looked at the link you provided, the directions I was using referenced that article but did not include that last bit...
Thank you for your patients, I feel like a dumbass now *sheepish grin*
Taegost said:
Wow... Attention to detail -5
Sorry about that, when I looked through that article, I skimmed through and saw that the "Return to Stock" section was (almost) identical to the other instructions I was reading...But I missed that last paragraph when I looked at the link you provided, the directions I was using referenced that article but did not include that last bit...
Thank you for your patients, I feel like a dumbass now *sheepish grin*
Click to expand...
Click to collapse
No worries!! .
And sorry, its userdata. My keyboard split the words up.
---------- Post added at 11:16 AM ---------- Previous post was at 11:15 AM ----------
And, you may very well have issues doing that way. But its worth a shot first. If you do have issues, then you can erase those and repeat the process.
if using fastboot/mfastboot, I would still erase cache, as it doesn't touch your data/apps/config.
Another tip, use this mfastboot -> http://mark.cdmaforums.com/X-STUFF/Mfastboot-4.4.zip
or you can use RSDlite to flash the SBF, but there is a corresponding line for "erase data"
Two helpful links that will help explain what you saw...
Taking the OTA -> http://mark.cdmaforums.com/MotoX-OTA.html
various ways to Return to stock -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html
kj2112 said:
No worries!! .
And sorry, its userdata. My keyboard split the words up.
---------- Post added at 11:16 AM ---------- Previous post was at 11:15 AM ----------
And, you may very well have issues doing that way. But its worth a shot first. If you do have issues, then you can erase those and repeat the process.
Click to expand...
Click to collapse
Alrighty, well I was able to successfully flash to 4.4.2 using the Fastboot instructions. Flashed TWRP afterwards and got root right back. Now that I know, this won't be a trial in the future (fingers crossed!)
Thanks for your help and patience
So, I imported and gifted this device to my GF and will describe what happened as she did. She was downloading a torrent and suddenly the screen just went black. After holding the power button for awhile, the phone came back on but, would get stuck on the boot logo(welcome message) screen and in a boot loop. I know that it is a SIM unlocked Moto X(XT 1053?)
So far, I've tried getting into the bootloader and am able to. The only problem is when I get to the recovery, I don't see the little dead Android dude. The phone ends up dying. Now I have it charging and I'm on the bootloader screen, but I still can't get into recovery. I just get a blank screen when I try.
It will be hard, time consuming and maybe a little expensive RMAing the device, as I'd probably have to send it back to the US for the warranty.
I'm thinking maybe I just try and unlock the bootloader and see if the subsequent factory reset helps. But I don't know if this will work.
I have tried fastboot erase cache but it didn't help.
I think somehow my recovery is gone. I've tried flashing a recovery.img but it errors out. (failed to hab check for recovery)
Any ideas?
Did you root the XT1053 before you sent it to her? If so, how?
Next, do you know what ROM was on there before it got stuck in this state? the failed hab check when flashing recovery makes me question if there is a missmatch somewhere... i.e. attempt to down grade from 4.4.3 or 4.4.2 to lower... or the stock recovery you are trying to flash doesn't match the rom version on the phone.
KidJoe said:
Did you root the XT1053 before you sent it to her? If so, how?
Next, do you know what ROM was on there before it got stuck in this state? the failed hab check when flashing recovery makes me question if there is a missmatch somewhere... i.e. attempt to down grade from 4.4.3 or 4.4.2 to lower... or the stock recovery you are trying to flash doesn't match the rom version on the phone.
Click to expand...
Click to collapse
No, it was not rooted, completely stock and the bootloader was locked. Something just got borked I guess. It was on 4.4.3. It was like there was no recovery and I attempted to access it a bunch of time.
So, my solution was to just void my warranty and unlock the bootloader. This worked. But, on reboot it went to the dead Android logo, and I could suddenly access recovery again(WTF?!). I did a factory reset and now it seems to be working fine!
Now, for the fun bit. I'm going to use your guide to make my face her boot logo! :cyclops:
deejaylobo said:
No, it was not rooted, completely stock and the bootloader was locked. Something just got borked I guess. It was on 4.4.3. It was like there was no recovery and I attempted to access it a bunch of time.
So, my solution was to just void my warranty and unlock the bootloader. This worked. But, on reboot it went to the dead Android logo, and I could suddenly access recovery again(WTF?!). I did a factory reset and now it seems to be working fine!
Now, for the fun bit. I'm going to use your guide to make my face her boot logo! :cyclops:
Click to expand...
Click to collapse
Funny. I've read of another having a similar issue... locked, not-rooted, and had the phone just "brick." Warranty replacement was needed. So keep an eye on that.
Since you factory reset already, you could consider re-flashing the firmware to the phone, just in case.. To be safe, make sure you are flashing the EXACT same rom, do not attempt to downgrade. I would consider using mFastboot rather than RSDLite... and follow option 5 at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html (and yes, there are a couple of lines repeated in that sequence, its intentional).
As for using your face for her bootlogo.. hmm... you sure she is ok with that? then again, the X doesn't need to be rebooted often, so she wont see it
KidJoe said:
Funny. I've read of another having a similar issue... locked, not-rooted, and had the phone just "brick." Warranty replacement was needed. So keep an eye on that.
Since you factory reset already, you could consider re-flashing the firmware to the phone, just in case.. To be safe, make sure you are flashing the EXACT same rom, do not attempt to downgrade. I would consider using mFastboot rather than RSDLite... and follow option 5 at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html (and yes, there are a couple of lines repeated in that sequence, its intentional).
As for using your face for her bootlogo.. hmm... you sure she is ok with that? then again, the X doesn't need to be rebooted often, so she wont see it
Click to expand...
Click to collapse
I only found one person with a similar issue, and you're right, he did end up getting a replacement. That's just not an option for me. It's too much of a pain sending it back to the US.
Yeah, I think I will reflash a ROM. Can you point me towards figuring out which is the correct ROM? My System Version is 212.44.21.ghost_row.Retail.en.US. So, I just grab the corresponding SBF, yeah? I flashed the logo with mfastboot, so I'm okay with that. EDIT: No worries. Foudn the right file. Sorted. Everything seems to be working fine. Thanks!
The face thing, is just to prank her. I previously had a custom message set up for her through the Moto Maker. I think she'll be rebooting her phone more often now.
Ill try to keep this short. So my stock Moto X is for some unknown reason stuck in a boot loop. The only thing I can do is get into the fastboot by holding the vol down key however the "Barcodes" option is the only one that will do anything other than go back into this loop. Recovery / Factory / BP Tools all try to start but never make it past the Motorola splash screen, it stays there about 20 seconds or so and reboots.
It is running on 4.4.4 and from my understanding the bootloader can not be unlocked. I spent the better part of the last couple of days trying to figure out if there is any hope of bringing this thing back to life but I am still unsure. I was thinking maybe I could reload the official 4.4.4 but the only place I can even find it anywhere is on MotoFirmware but I cant get it to complete the download, I have tried numerous times with 3 different browsers.
I guess what I am trying to find out is if there is any way to reload the stock firmare or even load a custom ROM or something else I am not aware of yet?
Thanks much in advance for any help you can provide, it will certainly be much appreciated.
rikzjr said:
Ill try to keep this short. So my stock Moto X is for some unknown reason stuck in a boot loop. The only thing I can do is get into the fastboot by holding the vol down key however the "Barcodes" option is the only one that will do anything other than go back into this loop. Recovery / Factory / BP Tools all try to start but never make it past the Motorola splash screen, it stays there about 20 seconds or so and reboots.
It is running on 4.4.4 and from my understanding the bootloader can not be unlocked. I spent the better part of the last couple of days trying to figure out if there is any hope of bringing this thing back to life but I am still unsure. I was thinking maybe I could reload the official 4.4.4 but the only place I can even find it anywhere is on MotoFirmware but I cant get it to complete the download, I have tried numerous times with 3 different browsers.
I guess what I am trying to find out is if there is any way to reload the stock firmare or even load a custom ROM or something else I am not aware of yet?
Thanks much in advance for any help you can provide, it will certainly be much appreciated.
Click to expand...
Click to collapse
What carrier are you on?
Verizon.
It seems the more I am reading the more it is looking like I am likely out of luck.
rikzjr said:
Verizon.
It seems the more I am reading the more it is looking like I am likely out of luck.
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HAve you wiped cache or factory reset in your stock recovery? When you boot to recovery do you get the dead android guy on his back with a triangle?
You've checked here for firmware?
http://www.filefactory.com/folder/dd05c058d3ff8dbe/?sort=created&order=DESC&show=100&page=1
Otherwise, continue trying the site you've tried. It's bound to work eventually. ?
Travisdroidx2 said:
HAve you wiped cache or factory reset in your stock recovery? When you boot to recovery do you get the dead android guy on his back with a triangle?
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Unfortunately I cant get into the stock recovery. It never gets to the injured android guy, gets hung up on the Motorola logo then reboots.
Thanks Darth I will check there.
rikzjr said:
Verizon.
It seems the more I am reading the more it is looking like I am likely out of luck.
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The Verizon XT1060 Retail and Moto Maker versions use the same Rom/Recovery Images as the Verizon (VZW) Developer Edition phones. The the recovery images are available by request directly from Motorola. Visit -> https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images Once you request you will get a link from Moto to down load it. NOTE: it can take 5 min to 24 hours for the link to hit your email mailbox.
You can flash by following Method 2 at -> http://forum.xda-developers.com/moto-x/general/guide-moto-x-return-to-100-stock-using-t2446515 (there are steps included which will erase all your data/apps from the phone). Please use mFastboot for All commands, not just flashing system.
However, I recommend flashing by following Option 5 at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html It has a few extra steps, and a few different ones.
Always make sure you have the latest Android SDK/Platform Tools installed, along with the latest Moto device drivers, and the latest mFastboot. (If you need them, they are listed in the pre-req sections on http://mark.cdmaforums.com/MotoX-ReturnToStock.html ) If you get an error, please capture it, and post what it says.
Since you have 4.4.4 on there, yes you are out of luck from the stand point of unlocking your bootloader, and therefore can't root your phone or flash custom recovery or rom. And do NOT attempt to downgrade your rom! Since you say you have 4.4.4 on there, only use 4.4.4 SBF when flashing.
But you are not out of luck in that you can still flash STOCK Moto Signed Roms. So if its just a software issue, flashing back to stock moto Rom could help fix it. However, since you don't say what was done leading up to the issue, I must say that if this problem just "appeared on its own" and you weren't trying to flash anything, downgrade anything, use the older root processes, etc.. then you may have a hardware issue. BUT if you were trying to downgrade, use the old root processes, etc.. then you might not be able to fix the phone.
Hey KidJoe, Thanks much for the info, I really do appreciate it.
This particular phone was send to me from Motorola as a repair replacement for my original which I managed to drop and break the screen on. Totally my fault so I had no problem paying there $110 repair fee.
I do have to agree there is likely a hardware issue as I had never attempted any kind of modification at all to this phone. I was in the middle of a call when it just restarted for no reason at all. At first the phone would boot all the way up as it normally would but freeze after about 30 seconds then reboot. After reading a bit I tried to boot into the stock recovery to clean the cache and factory reset if I needed to however the first time I tried to boot into the stock recovery it just hung on the Motorola logo then rebooted. Now that is all it will ever do.
Thanks again for all the useful info for all of yall. I really do appreciate it.
rikzjr said:
This particular phone was send to me from Motorola as a repair replacement for my original which I managed to drop and break the screen on. Totally my fault so I had no problem paying there $110 repair fee.
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How long ago did you get the replacement? Also, what was the purchase date of your original X?
i.e. are you still under the 1yr warranty of the original phone purchase, or the refurb you got for $110 might have a 30-90day warranty on it.
You can still try flashing the stock 4.4.4 rom on there. it MIGHT work. Its worth a try, especially if its completely out of warranty.
KidJoe said:
How long ago did you get the replacement? Also, what was the purchase date of your original X?
i.e. are you still under the 1yr warranty of the original phone purchase, or the refurb you got for $110 might have a 30-90day warranty on it.
You can still try flashing the stock 4.4.4 rom on there. it MIGHT work. Its worth a try, especially if its completely out of warranty.
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Original purchase date was more than 1 year ago now. The refurb replacement i just received the day before Christmas.
At the moment I am waiting to hear back from Motorola, hopefully they will just replace this one and all will be good.
This is NOT a how-to or anything. Don't try to follow in my footsteps of stupidity and brick your phone.
That being said...
XT 1060 (Verizon)
I have been running 4.4.4 for quite a while now. Right after JCase released sunshine for our phones. (I have an unlocked bootloader.)
I had it rooted, and tried out the 5.0 ROMs a while ago. Flashed back to stock to wait for the update when we heard it was coming "very soon". But tonight I got impatient and decided I was going to re-root and switch back to CM12. So, I opened Moto X Toolkit (love that tool) and installed TWRP. When I manually rebooted I forgot to boot into recovery. Don't know if that had anything to do with the ensuing problems or not, but after that, I couldn't get it to boot into recovery.
So, I flashed back to stock 4.4.4 again. Tried rebooting into stock recovery... no joy.
So off I go again... one more attempt to flash stock 4.4.4. This time, when it asked me if I wanted to reboot into bootloader or android, I tried to boot into android. Sadly I missed the "a" and typed "ndroid". The toolkit began doing something... looks like it was running the flash all over again. I let it do its thing, then very carefully typed "android" so I wouldnt screw it up again.
It rebooted perfectly, but once it was up and running, I noticed all of my icons were blue. I quickly jumped into the "about phone section and noticed it said "4.2.2".
This is not supposed to be possible, so at this point I was half panicking and half curious... so I decided to do an even more stupid thing and accept the updates.
I am now updated completely to 4.4.4. Zero issues... recovery works fine, radio is fine, wifi and BT are fine.
This leads me to two questions (Directed to developers)...
1) Is there a possibility this is repeatable?
2) My curiosity is about to get me into trouble... I have two more Moto X's that are 4.4.4. Locked BL. I would like to know what the worst case scenario is. I know there is a possibility of "bricking", but that term has not, for a long time, meant what it originally did. How badly "bricked" might it be? Bootloops? Chance of recovering by flashing stock firmware or RSD? Or truly bricked?
You are lucky you didn't bricked it by installing ota
updates. Whatever you do please don't install any ota updates. Simple wait for the sbf and manually flash it with rsd. Don't even even attempt to downgraded
I know I got lucky, but that didn't answer either of my questions.
I wouldn't try to repeated it if I were you. Go to moto x bricked phones thread and read the comments. That will satisfy and answer your questions http://forum.xda-developers.com/moto-x/general/how-to-resurrecting-bricked-moto-x-t2629057
Fadelight said:
This leads me to two questions (Directed to developers)...
1) Is there a possibility this is repeatable?
2) My curiosity is about to get me into trouble... I have two more Moto X's that are 4.4.4. Locked BL. I would like to know what the worst case scenario is. I know there is a possibility of "bricking", but that term has not, for a long time, meant what it originally did. How badly "bricked" might it be? Bootloops? Chance of recovering by flashing stock firmware or RSD? Or truly bricked?
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1) I would NOT try to repeat it. You are lucky.
What likely happened is the toolkit flashed 4.2.2 via mFastboot, errored on GPT.BIN and Motoboot.img, and continued flashing the rest. Taking an OTA in this state USUALLY bricks the phone, however we have seen a few, like yourself, who reported it didn't brick.
Due to the sheer number of people and threads from those who have bricked doing this, the warnings have been... do NOT try it unless you don't mind if you turn your phone into a paper weight!
To be safe at this point, I would consider downloading the Verizon 4.4.4 SBF, and re-flashing it using Option 5 (and its pre-reqs) at -> http://mark.cdmaforums.com/MotoX-ReturnToStock.html to make sure everything is back to stock/consistent. Its your choice if you don't want to.
2) Worst case is you turn your phone into a paperweight.
Some have screwed it up very badly but have been able to recover following these instructions -> http://forum.xda-developers.com/moto-x/general/how-to-resurrecting-bricked-moto-x-t2629057 It is the last resort. You'll also see many in that thread who followed those instructions and were unsuccessful, leaving their phone unusable.
We've also seen a few who were able to reflash the latest rom (currently 4.4.4) via mFastboot, with a few "extra" commands and have been able to recover, but that is a very small number compared to those who have bricked.
That's the odd thing... it DIDN'T error on anything. I would've thought the same thing... error on motoboot and gpt.
I don't mind screwing up a phone and taking a day or two to get it back to operable. As long as there is a way to fix it, I'm good. I just don't want to completely brick the phone. That's why I asked if people meant truly bricked or the new standardized "bricked" which usually means nothing more than having to RSD.
Fadelight said:
That's the odd thing... it DIDN'T error on anything. I would've thought the same thing... error on motoboot and gpt.
I don't mind screwing up a phone and taking a day or two to get it back to operable. As long as there is a way to fix it, I'm good. I just don't want to completely brick the phone. That's why I asked if people meant truly bricked or the new standardized "bricked" which usually means nothing more than having to RSD.
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I haven't used that tool kit. I do everything manually. So I don't know exactly what processes it runs, or what steps it takes when flashing. IF while flashing it does try to flash all parts, it should have given an error on GPT.BIN if it tried to downgrade, but at the same respect, if its a batch file that just runs the fastboot commands one after the other, if fastboot errors, it will just go to the next line in the bat file, so unless you are paying attention and watching it from start to finish, you could have missed the error.
Another possibility would be if you, or someone who had your phone, upgraded to 4.4.4 by flashing only system.img, and the older bootloader and partition table remained on your phone, then attempting to "downgrade" would not have failed (depending on the bootloader/gpt.bin on your phone).
As said... there are enough that have NOT been able to recover their phones, even after following the instructions in -> http://forum.xda-developers.com/moto-x/general/how-to-resurrecting-bricked-moto-x-t2629057 which are usually the last resort.
Yeah, the second it started running again after I typed "ndroid" by accident, I was in full-on panic mode, so my eyes were glued to the phone and the computer. I saw them flash.
As far as upgrading, I was on 4.4.0 until Sunshine was released... at which point I unlocked my BL and took all of the OTA updates. So it was on full 4.4.4.
This is the oddest thing I have seen in a long time. I was tempted to send a DM to JCase and ask him, but I figured that would probably go over like a fart in church.