z3c wont install apps - Xperia Z3 Compact Q&A, Help & Troubleshooting

Well this is smth new. I have just bought my new z3c and its working all fine. Im installing apps no prblm, until suddenly the phone won't install anymore! The page to install the app comes up and the cancel button works but the install button doesnt click!!
I can only think to blame AVg bcuz I had activated it just before this prblm happened. And there is no.deactivate option on AVG.
UPDATE: restarted phone and killed AVg; prblm still exists

Anyone?
Please?

Reset the phone while saving your data

Does it happen on Wi-Fi, mobile data, or both?

2mal16 said:
Reset the phone while saving your data
Click to expand...
Click to collapse
Yes, the only solution I came to was to reset the phone. Not the best option since I had to do everything I had before again. Anyways, it's okay now.

degraaff said:
Does it happen on Wi-Fi, mobile data, or both?
Click to expand...
Click to collapse
I don't think that would be relevant to the problem. The problem is in parsing the apk.

goldendye said:
I don't think that would be relevant to the problem. The problem is in parsing the apk.
Click to expand...
Click to collapse
I once found that if I limit background data on an app called "Media" (in settings, data usage), I could not download any apps over mobile data from Google Play as long as the background data of that app was limited. It may not have been the case for the OP but who knows?

The problem is back again!
The problem is back again!!
And Sony doesn't even have online support and it's page doesn't even address the problem.

goldendye said:
The problem is back again!!
And Sony doesn't even have online support and it's page doesn't even address the problem.
Click to expand...
Click to collapse
i have this problem with z3 dual. have you been found soloution yet!?!
Sent from my D6633

Do any of you have some screen app installed/active? Like screen dimmer?
If you do, just disable it and you will be able to press Install again

lakicamm said:
Do any of you have some screen app installed/active? Like screen dimmer?
If you do, just disable it and you will be able to press Install again
Click to expand...
Click to collapse
you are right. i found soloution yesterday. i did unistall screen rotate.
Sent from my D6633

bradgh said:
i have this problem with z3 dual. have you been found soloution yet!?!
Sent from my D6633
Click to expand...
Click to collapse
Nope. The only solution I found was to be patient and wait. After a couple of hours, or a day or two I try pressing the Install button once again and it works. I just let it off my mind for some time until the night, or the next (couple of) day(s). Interestingly, this isn't a problem if I'm installing directly from Google Play which installs the app itself. That's why I think it could be a security module or something.
lakicamm said:
Do any of you have some screen app installed/active? Like screen dimmer?
If you do, just disable it and you will be able to press Install again
Click to expand...
Click to collapse
I have screen filter, but I reckon this problem existed from before installing screen filter. Plus, I reset my phone once which also means deleting Screen Filter, but the problem still exists.

goldendye said:
... That's why I think it could be a security module or something.
I have screen filter, but I reckon this problem existed from before installing screen filter. Plus, I reset my phone once which also means deleting Screen Filter, but the problem still exists.
Click to expand...
Click to collapse
Some apps interferes with the installation process, like LUX, or some screen filtering app.
Sent from my D5833 using XDA Free mobile app

Uninstall updates to google playstore app. The reason it worked when you reset your phone was it reset all apps back to their factory settings. Then apps would install until google play updated itself again. So try just uninstalling updates to google play, worked for me. Good luck!

Related

Gmail freezes

Hi,
I have the latest stock rom (LC1) for 2 days already and today my gmail app started freezing. When I open it, i can do nothing, the only working button is the home one. I deleted its cache, user data etc. and rebooted my Note twice but it didnt work.
Any ideas ?
I have exact same problem, Gmail is acting up with erratic behavior, capacitive touch buttons dont work and app crashes if you share something with gmail.
I think the latest firmware is to blame.
................................
Same here. Reboots, and force closes doesn't help. Have any of you used the stylus calibration app?
~~Tito~~ said:
Have any of you used the stylus calibration app?
Click to expand...
Click to collapse
No, never heard of it. Why you ask ?
Tons of people are having problems with gmail (myself included). My main gmail account used to lock up, but it has since disappeared from the app. Look at the reviews in the play store
edit: mine is back to proper condition now
It's a problem with the app. It seems to be a random problem, luckily for me, i'm not experiencing it, but i've heard of plenty of people who are.
Sent from my GT-N7000 using xda premium
leppo said:
edit: mine is back to proper condition now
Click to expand...
Click to collapse
Mine as well

New Update is here! Here is how to force pull an OTA update

go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Ok...
I'm going to put this here as I did in the 2 other ota threads.. would someone please grab a log of the link (or grab the download prior to try to install) if they are getting propmted so we can get this to look at?
A bunch of people talking about it, no one trying to get it?
Not sure how. I would be happy to grab the download and get it to someone.
Sent from my SPH-L720 using xda app-developers app
animal7296 said:
Not sure how. I would be happy to grab the download and get it to someone.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
Depends on how people are getting the prompt.. Within the other thread, one of the three anyway, there was this post by a rooted user that had the fail..
This would be ideal because it should have been sitting in /cache (as we've seen on other devices) and it could simply have been pulled.
The only other option (and it will probably not be successful without root but worth a try) would be getting a logcat (running log during process), then forcing the prompt by clearing framework in hopes of catching the download link when the prompt arrives and tapping it. Pull log, inpect it for link and go and get it manually.
eyecon82 said:
go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Click to expand...
Click to collapse
By clearing all data in 'Google Services Framework' will this delete any of your contacts, settings, etc.?
Update zip posted here http://forum.xda-developers.com/showthread.php?t=2269426
eyecon82 said:
go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Click to expand...
Click to collapse
This used to work for my Galaxy Note 2 but doesnt seem to work for my S4. After doing it, The update doesnt go back to 1969 like my Note 2 used to......Strange....
KnappyRootz said:
By clearing all data in 'Google Services Framework' will this delete any of your contacts, settings, etc.?
Click to expand...
Click to collapse
nope...won't mess with anything....you may need to say yes to a few google permission prompts like accessing your location, etc...but nothing gets erased and no other changes
MrTonyToca said:
This used to work for my Galaxy Note 2 but doesnt seem to work for my S4. After doing it, The update doesnt go back to 1969 like my Note 2 used to......Strange....
Click to expand...
Click to collapse
yea that is weird...it works on mine..are you clearing data, then doing a force stop in order?
MrTonyToca said:
This used to work for my Galaxy Note 2 but doesnt seem to work for my S4. After doing it, The update doesnt go back to 1969 like my Note 2 used to......Strange....
Click to expand...
Click to collapse
Hmmm...it didn't seem to reset my date either...very strange.
KnappyRootz said:
Hmmm...it didn't seem to reset my date either...very strange.
Click to expand...
Click to collapse
do you guys have developer options enabled?
eyecon82 said:
do you guys have developer options enabled?
Click to expand...
Click to collapse
I do, should I turn that off first?
---------- Post added at 09:43 AM ---------- Previous post was at 09:34 AM ----------
KnappyRootz said:
I do, should I turn that off first?
Click to expand...
Click to collapse
As soon as I turned off developer options, cleared framework data and forced closed it worked. Thank you!
Do we still yet to have a change log? Hoping for some speed improvements, if even small!
Just got a notification system update downloaded, click to install. Am rooted right now if it makes a difference. Have not actually done it though
Sent from my SPH-L720 using Tapatalk 2
xchampx13 said:
Just got a notification system update downloaded, click to install. Am rooted right now if it makes a difference. Have not actually done it though
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
You'll lose root. It will install if u still have stock recovery.
Sent from my SPH-L900 using xda premium
This worked for me. Thanks!!
Sent from my SPH-L720 using xda premium
Another possible method of grabbing files on a non rooted phone is airdroid app. Connect with PC, choose files folder. By default it will go to the SD card but you can back up and get to the phone's system files after a warning screen. If the theory works, just start poking around the file system until you find the update and download it to the computer. You can't edit anything with airdroid but you can grab files at least if you're not rooted. I've never tried this but did see it show the phone's internal files when trying to get to external storage when the default go to folder was internal storage.
Got my update, turned off dev mode, force stopped google services framework, and cleared data.
So much smoother
Sent from my Galaxy S4
I thought the only change was the kernel lock?
Sent from my SPH-L720 using xda premium
SAShady said:
I thought the only change was the kernel lock?
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
They did a lot more to display settings.
what is the new version now
Sent from my SPH-L720 using xda premium
eyecon82 said:
go to settings, more, application manager, all, and clear data, then stop services for google services framework....then go into system update and update samsung software...... you may have to do that up to 10x with a few restarts in between
also you need to at least have 35% battery
works everytime for me!
if you notice after you clear data and go to system update, it shows that it last checked i 1969......this somehow resets the que and puts you in front of the line
Although this update fixed my red hues during black backgrounds, it added the purple blur/smearing thing when scrolling though quickly...at least we know its a software problem and not hardware
Click to expand...
Click to collapse
Great to hear about the black levels. I was about to drive to Best Buy to return the phone right now.
Sent from my SPH-L720 using Tapatalk 2

Google Play Store problem?

I have a Sprint HTC One, I'm running it rooted and with a custom rom. It used to work fine until about 5-6 days ago my Google Play Store App would not display any apps at all. I would go in and everything would be blank. I've Factory reset phone, wiped phone, I've tried 3 different ROMS and am having the same problem with all 3 (Rage, DigitalKarmaZen, and Stock+Goodies) With Rage I would get just a blank store, Zen and Stock the store immediately closes. I'm sorry if this has been asked before but I couldn't find a fix. I'm really hoping I can find a fix so I can get the store working again. My phone is S-ON for what that's worth, I don't quite know the difference or if it matters
Maxy1292 said:
I have a Sprint HTC One, I'm running it rooted and with a custom rom. It used to work fine until about 5-6 days ago my Google Play Store App would not display any apps at all. I would go in and everything would be blank. I've Factory reset phone, wiped phone, I've tried 3 different ROMS and am having the same problem with all 3 (Rage, DigitalKarmaZen, and Stock+Goodies) With Rage I would get just a blank store, Zen and Stock the store immediately closes. I'm sorry if this has been asked before but I couldn't find a fix. I'm really hoping I can find a fix so I can get the store working again. My phone is S-ON for what that's worth, I don't quite know the difference or if it matters
Click to expand...
Click to collapse
Are you wiping before flashing?
Sent from my HTCONE using xda app-developers app
Konfuzion said:
Are you wiping before flashing?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I'm using TWRP I go into Wipe and go to Advanced and check everything except the last option which says something about USB which I wasn't sure what that was. So I think I'm wiping it properly. I'm not 100% on that though
Maxy1292 said:
I'm using TWRP I go into Wipe and go to Advanced and check everything except the last option which says something about USB which I wasn't sure what that was. So I think I'm wiping it properly. I'm not 100% on that though
Click to expand...
Click to collapse
Yeah that is correct, sorry I don't have a solution for you though.
Sent from my HTCONE using xda app-developers app
Konfuzion said:
Yeah that is correct, sorry I don't have a solution for you though.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Thanks for trying
I've done pretty much all the common sense things I can think of. So hopefully someone knows something to help me get it back! Sucks not being able to get apps easily
Maxy1292 said:
I'm using TWRP I go into Wipe and go to Advanced and check everything except the last option which says something about USB which I wasn't sure what that was. So I think I'm wiping it properly. I'm not 100% on that though
Click to expand...
Click to collapse
Hmm. While this isn't the source of your problem, why would you do that? A wipe of cache, dalvik and /system is all you need, I believe.
The basic wipe in TWRP is enough, and all I ever used as a flashaholic.
I tried that at first without the advanced wipe but it didn't work so I figured I'd just try to wipe everything and see if it helped lol
Maxy1292 said:
I tried that at first without the advanced wipe but it didn't work so I figured I'd just try to wipe everything and see if it helped lol
Click to expand...
Click to collapse
OK. So lemme get this straight. You downloaded a (sense) ROM. You did a full wipe. You flashed it. You booted. You set everything up the way HTC/Google told you to. Then, Play Store wouldn't work?
sauprankul said:
OK. So lemme get this straight. You downloaded a (sense) ROM. You did a full wipe. You flashed it. You booted. You set everything up the way HTC/Google told you to. Then, Play Store wouldn't work?
Click to expand...
Click to collapse
Correct. It was not instant though. Google Play had been working for a couple weeks and then recently it stopped working.
Looks like the Play Store has me marked as a different country or something?
I did a wipe and reinstalled Rage (The only one I could get to show Google Play store at all), opening up Play Store still no apps showing, but I can search for apps as long as I type exactly what it's called (IE: I can search for facebook but I have to type "Face" and click on the facebook icon once it pops up, otherwise it doesn't allow me to search for apps. And when I click on the app it says "This item isn't available in your country"
I'll try to do some research with this new info but if anyone has any idea on it, some advise would be greatly appreciated
Also I created a brand new GMail account thinking it might have been something to do with my GMail account I was using or something.
Maxy1292 said:
Looks like the Play Store has me marked as a different country or something?
I did a wipe and reinstalled Rage (The only one I could get to show Google Play store at all), opening up Play Store still no apps showing, but I can search for apps as long as I type exactly what it's called (IE: I can search for facebook but I have to type "Face" and click on the facebook icon once it pops up, otherwise it doesn't allow me to search for apps. And when I click on the app it says "This item isn't available in your country"
I'll try to do some research with this new info but if anyone has any idea on it, some advise would be greatly appreciated
Also I created a brand new GMail account thinking it might have been something to do with my GMail account I was using or something.
Click to expand...
Click to collapse
That's what I wanted to say, but I thought it so unlikely.
Go to wallet.google.com and check your stuff. Also check in accounts.google.com.
sauprankul said:
That's what I wanted to say, but I thought it so unlikely.
Go to wallet.google.com and check your stuff. Also check in accounts.google.com.
Click to expand...
Click to collapse
Hmm kinda weird, if I got to the play store on my laptop I registered my device on there and I can send apps from there to the phone but still won't work on the phone, at least I have a work around lol

[Q] The App Called Line Won't Respond Sometimes.

Hello,
I downloaded from the play store the app called Line. Its a chat app. But sometimes out of nowhere it freezes get black and a pop up say "the application won't respond shut the application now"?. Then i click OK, and it will close. After that i can open it normal and works again.
Any idea why this happens and a solution? I reinstalled it, and restarted my phone several times...but still getting this...
Andy_27 said:
Hello,
I downloaded from the play store the app called Line. Its a chat app. But sometimes out of nowhere it freezes get black and a pop up say "the application won't respond shut the application now"?. Then i click OK, and it will close. After that i can open it normal and works again.
Any idea why this happens and a solution? I reinstalled it, and restarted my phone several times...but still getting this...
Click to expand...
Click to collapse
if this is the only app with problems then email the app developer and report your problems, he may be able to fix them
gregbradley said:
if this is the only app with problems then email the app developer and report your problems, he may be able to fix them
Click to expand...
Click to collapse
Thanks for replying...yes i only have problem with this app..are u sure this is a bug? because on the reviews on play store nobody mention this problem....i will try email then...thanks again...:good::good:
well I assume you have done all the normal stuff of clearing cache, uninstalling and reinstalling before creating a thread about it...
Line works without problems here
Sent from my C6903 using Tapatalk
gregbradley said:
well I assume you have done all the normal stuff of clearing cache, uninstalling and reinstalling before creating a thread about it...
Click to expand...
Click to collapse
Yes i did clear the cache, and uninstalled and reinstalled already but this problem remains...i sent them a email but i dont think they care so much if only one person give feedback about this issue..
sveintore said:
Line works without problems here
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Yea i wished me too...dont quite understand why...but my previous sony xperia z1 had the same issue...i get this error one time per day, sometimes one time per two days. I dont do anything wrong.
I had the same problem with line.
but I have found similar problems with other similar applications as indoona and other chat applications. Now I'm trying the new hangouts2
---------- Post added at 11:52 AM ---------- Previous post was at 11:51 AM ----------
I had the same problem with line.
but I have found similar problems with other similar applications as indoona and other chat applications. Now I'm trying the new hangouts2
I have sent an email to them, they replied me back but i think this is a automatic message. I could figure this out myself too...i am dissapointed though.
If an application won't respond can this damage the inside of the phone or damage the processor? I really need this app...
First my message and second the one replied back to me:
I have downloaded the latest version of Line on my new Sony Xperia Z1. Many times each day i get a crash. When opening the app it will freeze and turn into black. A pop up appears saying the application won't respond. Then i need to click OK to shut the application down. I tried reinstalling it and deleting caches but this didn't help.Can this please be fixed?
Dear Valued Customer,
Thank you for contacting LINE Customer Support.
We are very sorry for the inconvenience caused.
If the problem still continues, we ask you to try the following solutions and steps.
1. Please update your application via the play store.
2. Please update your Android OS to the latest version.
3. Please reboot your device.
4. Please update your device software.
If you are having trouble with the above steps, please consult your mobile phone carrier or your device manufacturer.
We hope this helps.
Thank you for using our services, and please let us know if you need any additional assistance.

Turn off Google search when home button pressed?

Is there a way to turn off the google search bar that pops up when you press the home button. Ever since the OTA update this has happened and it's really annoying. I prefer the home button bringing you back to the home screen every time. Is there any way to do this?
Thanks
xboxps2gba said:
Is there a way to turn off the google search bar that pops up when you press the home button. Ever since the OTA update this has happened and it's really annoying. I prefer the home button bringing you back to the home screen every time. Is there any way to do this?
Thanks
Click to expand...
Click to collapse
Same... I got active and have to press the home button 3 or 4 times before it finally goes home.... Pretty lame:banghead:
Sent from my SAMSUNG-SM-G870A using XDA Free mobile app
I have tried everything I know to try to fix it cleared app caches - factory reset - nothing. I know of five gs5 users affected by this - it seems to have happened the week following the 4.4.4 update.
I hate it
I, too, am having this same issue. I can't stand it!! I've tried everything I can think of and nothing fixes it. And, like you, it's been happening since this latest update. They need to fix it or provide us with a way to do it. I was about to reset my phone to factory settings when I saw this thread, and it looks like that won't help either.
I have read on a another website that restarting the device fixes it temporarily - but I have not seen this. Reached out to ATT on twitter, but haven't received any helpful response.
Restarting fixes it for me for a day or so.
Sent from my SAMSUNG-SM-G870A
Did an update on my google apps and it fixed it temporarily. Now it's back to sucking again...
When hold the button on 4.4.2, greenify comes up as an option, as well as do nothing. hitting this disables the function entirely. I'm not sure if this is an option on 4.4.4, and maybe it's because I have the donate version of greenify.
Edit:Saw on another thread there is an option in the system menu of Wanam to disable the long press entirely and mine is turned off
I think I found the fix. Go to App Manager>All, find Google Search and uninstall updates. Reboot your phone. It worked on my phone. I thinks the latest Google search update is the culprit. Also disable auto update in google play.
Sent from my SAMSUNG-SM-G900A
thanks
works great !!!
This is compete crap. That update screwed a few things up. Most annoying is this search problem. I tried the above suggestion, but I don't have anything in my app list titled "Google search". Not sure what the deal is. Any suggestions?
S5 on ATT 4.4.4
Edit...Uninstalled the update for the actual Google app and it might have fixed it. The restart was mandatory as it was still acting up even after removing the update.
Justin
Waiting4MyAndroid said:
I think I found the fix. Go to App Manager>All, find Google Search and uninstall updates. Reboot your phone. It worked on my phone. I thinks the latest Google search update is the culprit. Also disable auto update in google play.
Sent from my SAMSUNG-SM-G900A
Click to expand...
Click to collapse
Thank you, thank you! I thought I was going insane! I installed Dolphin Browser and thought that might have been the culprit but looks like it was a Google update. Uninstalled the updates and now it's not so dang sensitive.
Waiting4MyAndroid said:
I think I found the fix. Go to App Manager>All, find Google Search and uninstall updates. Reboot your phone. It worked on my phone. I thinks the latest Google search update is the culprit. Also disable auto update in google play.
Sent from my SAMSUNG-SM-G900A
Click to expand...
Click to collapse
Since the new update my phone has literally been crap. It's slow and lags on every app no matter if I am on wi-fi or my data. I looked through my application manager and could not find google search would it be under something else?
Thank you
corid54 said:
Since the new update my phone has literally been crap. It's slow and lags on every app no matter if I am on wi-fi or my data. I looked through my application manager and could not find google search would it be under something else?
Thank you
Click to expand...
Click to collapse
Look for "Google App".
Sent from my SAMSUNG-SM-G900A
Waiting4MyAndroid said:
Look for "Google App".
Sent from my SAMSUNG-SM-G900A
Click to expand...
Click to collapse
If rooted, install wanam xposed module, then change long press home to do nothing. Solved.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Ok so I rolled back the update on google ap and now when I press the home key it takes me to the page to update my google app......this among the other issues with the update is very annoying.
xboxps2gba said:
Is there a way to turn off the google search bar that pops up when you press the home button. Ever since the OTA update this has happened and it's really annoying. I prefer the home button bringing you back to the home screen every time. Is there any way to do this?
Thanks
Click to expand...
Click to collapse
Go to applications manager, find google app in list, tap google app, uninstall updates, profit
---------- Post added at 05:48 AM ---------- Previous post was at 05:45 AM ----------
xboxps2gba said:
Is there a way to turn off the google search bar that pops up when you press the home button. Ever since the OTA update this has happened and it's really annoying. I prefer the home button bringing you back to the home screen every time. Is there any way to do this?
Thanks
Click to expand...
Click to collapse
Please disregard post, i hit the reply button to the wrong post
I found the solution for my Huawei GR5.
Goto Setting>>app setting>>advance setting>>default app>>Assistant and voice input.
select none for option assist app

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