[Q] The App Called Line Won't Respond Sometimes. - Xperia Z1 Q&A, Help & Troubleshooting

Hello,
I downloaded from the play store the app called Line. Its a chat app. But sometimes out of nowhere it freezes get black and a pop up say "the application won't respond shut the application now"?. Then i click OK, and it will close. After that i can open it normal and works again.
Any idea why this happens and a solution? I reinstalled it, and restarted my phone several times...but still getting this...

Andy_27 said:
Hello,
I downloaded from the play store the app called Line. Its a chat app. But sometimes out of nowhere it freezes get black and a pop up say "the application won't respond shut the application now"?. Then i click OK, and it will close. After that i can open it normal and works again.
Any idea why this happens and a solution? I reinstalled it, and restarted my phone several times...but still getting this...
Click to expand...
Click to collapse
if this is the only app with problems then email the app developer and report your problems, he may be able to fix them

gregbradley said:
if this is the only app with problems then email the app developer and report your problems, he may be able to fix them
Click to expand...
Click to collapse
Thanks for replying...yes i only have problem with this app..are u sure this is a bug? because on the reviews on play store nobody mention this problem....i will try email then...thanks again...:good::good:

well I assume you have done all the normal stuff of clearing cache, uninstalling and reinstalling before creating a thread about it...

Line works without problems here
Sent from my C6903 using Tapatalk

gregbradley said:
well I assume you have done all the normal stuff of clearing cache, uninstalling and reinstalling before creating a thread about it...
Click to expand...
Click to collapse
Yes i did clear the cache, and uninstalled and reinstalled already but this problem remains...i sent them a email but i dont think they care so much if only one person give feedback about this issue..

sveintore said:
Line works without problems here
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Yea i wished me too...dont quite understand why...but my previous sony xperia z1 had the same issue...i get this error one time per day, sometimes one time per two days. I dont do anything wrong.

I had the same problem with line.
but I have found similar problems with other similar applications as indoona and other chat applications. Now I'm trying the new hangouts2
---------- Post added at 11:52 AM ---------- Previous post was at 11:51 AM ----------
I had the same problem with line.
but I have found similar problems with other similar applications as indoona and other chat applications. Now I'm trying the new hangouts2

I have sent an email to them, they replied me back but i think this is a automatic message. I could figure this out myself too...i am dissapointed though.
If an application won't respond can this damage the inside of the phone or damage the processor? I really need this app...
First my message and second the one replied back to me:
I have downloaded the latest version of Line on my new Sony Xperia Z1. Many times each day i get a crash. When opening the app it will freeze and turn into black. A pop up appears saying the application won't respond. Then i need to click OK to shut the application down. I tried reinstalling it and deleting caches but this didn't help.Can this please be fixed?
Dear Valued Customer,
Thank you for contacting LINE Customer Support.
We are very sorry for the inconvenience caused.
If the problem still continues, we ask you to try the following solutions and steps.
1. Please update your application via the play store.
2. Please update your Android OS to the latest version.
3. Please reboot your device.
4. Please update your device software.
If you are having trouble with the above steps, please consult your mobile phone carrier or your device manufacturer.
We hope this helps.
Thank you for using our services, and please let us know if you need any additional assistance.

Related

[Q] Apps stuck in market

I have two games stuck in market download. "Sniper" and "ScooterHero". They are always showing as 0% downloading. If I try to cancel them, market FCs. I tried uninstalling them and then going back to market, same thing. Before I attempt a reflash of gapps and/or ROM, is there anything else to try?
Sputnikk23 said:
I have two games stuck in market download. "Sniper" and "ScooterHero". They are always showing as 0% downloading. If I try to cancel them, market FCs. I tried uninstalling them and then going back to market, same thing. Before I attempt a reflash of gapps and/or ROM, is there anything else to try?
Click to expand...
Click to collapse
I had a similar problem twotwo of my apps kept downloading. What you have to do is clear data on the market. Go to setting applications manage applications then click market and clear data. It should take like two days and a couple reboots of your phone. But after that it should be fine.
Sent from my HERO200 using Tapatalk
Nsandhu23 said:
I had a similar problem twotwo of my apps kept downloading. What you have to do is clear data on the market. Go to setting applications manage applications then click market and clear data. It should take like two days and a couple reboots of your phone. But after that it should be fine.
Sent from my HERO200 using Tapatalk
Click to expand...
Click to collapse
What he said ^
cleared and didnt 'even reboot. seems to have fixed the problem. updating all now.
How come I don't see maps requiring an update? I haven't done an update all because of said bug and I know that new Maps 5.0 was released. Do I need to reflash a new gapps for the new maps?
nvm. popped up eventually. thanks guys
Sputnikk23 said:
nvm. popped up eventually. thanks guys
Click to expand...
Click to collapse
No problem, sorry I didn't get to it first or you could thank me for saying more than "what he said"

[Q] Can't download any from market

I have rooted captivate. since yesterday I can't download or update anything from market. It keeps saying 'starting downloads' and happens nothing. Even sometimes it says your item will be downloaded but again happens nothing.
I use black market too. Does it make my 'market' fail now? I don't have a clue...please help me.
Hey try re flashing the rom you have and see if that works, its worked for me before.
Sent from my T-Mobile G1 using XDA App
myzenith said:
I have rooted captivate. since yesterday I can't download or update anything from market. It keeps saying 'starting downloads' and happens nothing. Even sometimes it says your item will be downloaded but again happens nothing.
I use black market too. Does it make my 'market' fail now? I don't have a clue...please help me.
Click to expand...
Click to collapse
Make sure the Google Talk services are running.
Steps to try:
1) Clear market data, retry downloads.
2) Depending on the rom you are on, Froyo build, you may not have a unique Android ID. If this is the case, download Android ID Changer and change the ID to something other than seen. Next time you flash stock, get your unique Android ID and write it down so you can use in the future.
Good luck.
I didn't get Froyo yet, and I just rooted in order to get the permission of installing apps freely. so I didn't do anything with roms. And I realized that Google talk is not working. I never played that app becuase I'm using kakaotalk. It says signing in...but nothing happens. How can I erase maket data then. I think I should have study more before rooting. How does goolge talk running related to market?
myzenith said:
I didn't get Froyo yet, and I just rooted in order to get the permission of installing apps freely. so I didn't do anything with roms. And I realized that Google talk is not working. I never played that app becuase I'm using kakaotalk. It says signing in...but nothing happens. How can I erase maket data then. I think I should have study more before rooting. How does goolge talk running related to market?
Click to expand...
Click to collapse
Both the market and Google talk use this service called
Google Talk Service (or something like that)
If you use a program that blocks startup programs make sure both google talk and its service are greenlisted. In addition try to stop using any task killers to see if that is the problem.
And the massage "Sorry! The process com.google.process. gapps has stopped unexpectedly. please try again." comes out from time to time with 'force close' button.
What does it mean?
myzenith said:
And the massage "Sorry! The process com.google.process. gapps has stopped unexpectedly. please try again." comes out from time to time with 'force close' button.
What does it mean?
Click to expand...
Click to collapse
I think it is tied to GMail sync which is also tied to the Google Talk service I believe.
I uninstalled apps have chances auto killing that process. They are one click lag, auto killer memory, but nothing changed after rebooting. Even the same error message came out as soon as rebooted. The odd thing is that that task is still running when i check with android hackers. How can I control the start up apps?
myzenith said:
I uninstalled apps have chances auto killing that process. They are one click lag, auto killer memory, but nothing changed after rebooting. Even the same error message came out as soon as rebooted. The odd thing is that that task is still running when i check with android hackers. How can I control the start up apps?
Click to expand...
Click to collapse
try using an app called "start up auditor"
Oh my Gosh!! I love XDA developers friends!! Thanks diablo, nbs !! I just found out other thread with same issue and fixed beautifully my captivate.
Here is what I did. I downloaded google talk services apps from here, and copy them to systems/app, and reboot. They are automatically downloading all the accumulated failed downloading after rebooting. I might have deleted some gtalk related apps by mistake. Hooray!!
Thanks all!!
myzenith said:
Oh my Gosh!! I love XDA developers friends!! Thanks diablo, nbs !! I just found out other thread with same issue and fixed beautifully my captivate.
Here is what I did. I downloaded google talk services apps from here, and copy them to systems/app, and reboot. They are automatically downloading all the accumulated failed downloading after rebooting. I might have deleted some gtalk related apps by mistake. Hooray!!
Thanks all!!
Click to expand...
Click to collapse
No problem! The same thing happened to me a while back because I accidentally startup audited the service.
i cant seem to make this work for me? but I am having the same problem..

z3c wont install apps

Well this is smth new. I have just bought my new z3c and its working all fine. Im installing apps no prblm, until suddenly the phone won't install anymore! The page to install the app comes up and the cancel button works but the install button doesnt click!!
I can only think to blame AVg bcuz I had activated it just before this prblm happened. And there is no.deactivate option on AVG.
UPDATE: restarted phone and killed AVg; prblm still exists
Anyone?
Please?
Reset the phone while saving your data
Does it happen on Wi-Fi, mobile data, or both?
2mal16 said:
Reset the phone while saving your data
Click to expand...
Click to collapse
Yes, the only solution I came to was to reset the phone. Not the best option since I had to do everything I had before again. Anyways, it's okay now.
degraaff said:
Does it happen on Wi-Fi, mobile data, or both?
Click to expand...
Click to collapse
I don't think that would be relevant to the problem. The problem is in parsing the apk.
goldendye said:
I don't think that would be relevant to the problem. The problem is in parsing the apk.
Click to expand...
Click to collapse
I once found that if I limit background data on an app called "Media" (in settings, data usage), I could not download any apps over mobile data from Google Play as long as the background data of that app was limited. It may not have been the case for the OP but who knows?
The problem is back again!
The problem is back again!!
And Sony doesn't even have online support and it's page doesn't even address the problem.
goldendye said:
The problem is back again!!
And Sony doesn't even have online support and it's page doesn't even address the problem.
Click to expand...
Click to collapse
i have this problem with z3 dual. have you been found soloution yet!?!
Sent from my D6633
Do any of you have some screen app installed/active? Like screen dimmer?
If you do, just disable it and you will be able to press Install again
lakicamm said:
Do any of you have some screen app installed/active? Like screen dimmer?
If you do, just disable it and you will be able to press Install again
Click to expand...
Click to collapse
you are right. i found soloution yesterday. i did unistall screen rotate.
Sent from my D6633
bradgh said:
i have this problem with z3 dual. have you been found soloution yet!?!
Sent from my D6633
Click to expand...
Click to collapse
Nope. The only solution I found was to be patient and wait. After a couple of hours, or a day or two I try pressing the Install button once again and it works. I just let it off my mind for some time until the night, or the next (couple of) day(s). Interestingly, this isn't a problem if I'm installing directly from Google Play which installs the app itself. That's why I think it could be a security module or something.
lakicamm said:
Do any of you have some screen app installed/active? Like screen dimmer?
If you do, just disable it and you will be able to press Install again
Click to expand...
Click to collapse
I have screen filter, but I reckon this problem existed from before installing screen filter. Plus, I reset my phone once which also means deleting Screen Filter, but the problem still exists.
goldendye said:
... That's why I think it could be a security module or something.
I have screen filter, but I reckon this problem existed from before installing screen filter. Plus, I reset my phone once which also means deleting Screen Filter, but the problem still exists.
Click to expand...
Click to collapse
Some apps interferes with the installation process, like LUX, or some screen filtering app.
Sent from my D5833 using XDA Free mobile app
Uninstall updates to google playstore app. The reason it worked when you reset your phone was it reset all apps back to their factory settings. Then apps would install until google play updated itself again. So try just uninstalling updates to google play, worked for me. Good luck!

getting contact force close

when ever I get a phone call I get a contact force close
Me too.
Same here!
Sent from my XT1254 using XDA Free mobile app
Same here. I even cleared the data for the contact storage and contacts thru the apps setting and it did not fix it.
Another me too. Doesn't happen every to be (I don't think...), but does happen.
Same here man! All ouuta nowhere!
I'm having the same issue. Not every time but I notice it when somebody calls me. Are any of you rooted on a debloated image? I figured that was the case for me since the one I'm using has stripped all Verizon and non essential apps out.
mustafaluigi said:
I'm having the same issue. Not every time but I notice it when somebody calls me. Are any of you rooted on a debloated image? I figured that was the case for me since the one I'm using has stripped all Verizon and non essential apps out.
Click to expand...
Click to collapse
I am using the stock software. No root.
Same problem here, non-rooted. Tried clearing Contacts and Google+ (on advice of another forum), no luck. Still crashes every time I place or receive a call.
Coronado is dead said:
Same problem here, non-rooted. Tried clearing Contacts and Google+ (on advice of another forum), no luck. Still crashes every time I place or receive a call.
Click to expand...
Click to collapse
The force close started 2 weeks ago. I have the same apps installed no new ones. I wonder if google or Motorola updated something in the background or server side. Who knows...
Three days have past and no force close. I havent uninstalled anything or cleared contact cache. Anyone still experiencing the force close or did it go away?
Same here! Incredibly annoying.
I fixed mine by disabling Google+. Ever since I uninstalled it I haven't had any more force closes of contacts.
Coronado is dead said:
I fixed mine by disabling Google+. Ever since I uninstalled it I haven't had any more force closes of contacts.
Click to expand...
Click to collapse
Thanks, that seems to have fixed it.
Aaron78 said:
Thanks, that seems to have fixed it.
Click to expand...
Click to collapse
Google+ update yesterday seems to have fixed it for me.
Coronado is dead said:
Google+ update yesterday seems to have fixed it for me.
Click to expand...
Click to collapse
The problem with disabling is if you use Google Photos to backup photos, your stuck with the error because disabling Google+ removes Photos.

Issues Installing Facebook App

Currently running unofficial CM13, but this issue has occurred on CM12.1 as well.
Every time I try to download the app, the actual download completes but the notification "Installing Facebook" just sits there forever. When I go back into the Play Store, the notification goes away, but the app isn't installed. It also causes any other downloads to lock up until a couple minutes have passed.
On CM12.1, it would download and install, but the installation process would take ~5 minutes.
I'm figuring it's probably an issue with the app itself, but I was just curious to see if anyone else is having this problem.
I face this problem quite often. Even updating the app is a hard task for me now. It either would take ages or doesn't install at all.
I don't know what could be the reason behind it but try keeping the play store window just as it is after touching the install button. It works for me at times. While the window is changed, it never installs.
Have the same. Installed FB lite.
same problem i have rooted stock rom. i thought that problem is due to download manager, my thread is also there at xda http://forum.xda-developers.com/moto-g-2014/help/change-stock-download-manager-t3252514
have the same problem, doesn't have an answer, but for me it became worse with CM13. on CM12(.1) it was just as you described, but now it slows down the whole phone, rendering it useless. I suspect it runs out ot memory.
Please post here, if someone has a solution
LenryNmQ said:
have the same problem, doesn't have an answer, but for me it became worse with CM13. on CM12(.1) it was just as you described, but now it slows down the whole phone, rendering it useless. I suspect it runs out ot memory.
Please post here, if someone has a solution
Click to expand...
Click to collapse
I think it's the app itself. Facebook probably hasn't optimized it for 6.0 yet.
cabalco said:
Have the same. Installed FB lite.
Click to expand...
Click to collapse
It's not available in my country. Go USA, haha. Not really though.
Had the same problem. Downloaded the APK from APKMANIA and installed. It's working fine now.
Hope it helps!
I've had a similar problem, the issue was that I installed FB Messenger app before the Facebook app itself. Uninstalling both and then installing Facebook first, Messenger second fixed it for me.
domertinno said:
I've had a similar problem, the issue was that I installed FB Messenger app before the Facebook app itself. Uninstalling both and then installing Facebook first, Messenger second fixed it for me.
Click to expand...
Click to collapse
They both seem to take a while to install. Probably because Facebook installs 300+ MB worth of data.

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