[Q] Nexus 6 Video Recording Hiss - Nexus 6 Q&A, Help & Troubleshooting

I noticed after recording a couple videos at 1080 and 4k that I'm getting a pretty noticeable hiss in the background. I tried changing roms, kernels, camera apps, nothing has worked in getting rid of the background hiss. Does anyone else experience this or know of a way to get rid of this, or should I take the phone back to T-Mobile? Sample below.
https://www.youtube.com/watch?v=FmjNW9qKsm8&feature=youtu.be

I also went back to stock, still have the hissing noise in the background.

t1.8matt said:
I also went back to stock, still have the hissing noise in the background.
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Click to collapse
I believe the hissing is the Automatic Gain Control, which happens when you record video in a quieter environment. I use an app called FV Cinema 5, where you can disable the AGC when video recording in quiet places.

PaisanNYC said:
I believe the hissing is the Automatic Gain Control, which happens when you record video in a quieter environment. I use an app called FV Cinema 5, where you can disable the AGC when video recording in quiet places.
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Thanks for the suggestion but it did not work. Disabled AGC in that app and still got the hissing, it was actually a little worse.

t1.8matt said:
Thanks for the suggestion but it did not work. Disabled AGC in that app and still got the hissing, it was actually a little worse.
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Click to collapse
Sorry bro. hope you can figure it out without the headache of an rma

PaisanNYC said:
Sorry bro. hope you can figure it out without the headache of an rma
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Click to collapse
It'll go straight back to T-Mobile if I can't get it fixed. Hopefully the next one won't do it too but it probably will.

Related

Speakers Crackle

I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
Click to expand...
Click to collapse
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
Darkendvoid88 said:
There was a very minor crackle on max volume on the unit I tested but only when parts were playing with extremely deep bass. If this is happening all the time it could be a bad connection and I was ask for an exchange. This should go without saying but you were playing a 1080p clip on youtube for the best audio quality?
Click to expand...
Click to collapse
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
toadkiller said:
Thanks, I called sprint this morning and they are sending a new phone, pretty painless process. I got to pick black as it is in stock now instead of silver.
I had unlocked it already so I will have to lock it and hope they dont say anything.
Click to expand...
Click to collapse
Glad I sent it back and got a new one. Night and day difference with the speakers. I also got black instead of the silver. I like the black a ton better as well.
nice that sprint sent a replacement without hassle.
did your crackle happen with beats audio off? i've been reading the crackle is software related? if not, i'd like to exchange mine as well.
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
JOSE89178 said:
Im having the same issue with my One. But it is only on the YouTube App.
Sent from my HTCONE using xda app-developers app
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Click to collapse
Mine did it with beats off and on. It is most noticeable on the youtube app, or going to you tube through a browser. But if you listen close enough and play a song that is on your phone youll hear the crackle also. Sprint accepted it back with no hassle. I am so glad I returned it cause that would have bothered me for the life of the phone. Just call sprint and exchange it.
This only happens to me occasionally while using the YouTube app. The crackles are usually few and far apart and typically stop if you leave the screen alone and just let it play. My theory is that it's due to some kind of issue with the streaming or compression. To test this, I downloaded a 1080p .mov movie trailer to my phone and played it using MX Player. Watching the exact same trailer on YouTube, I heard the occasional crackle, but didn't hear a thing while playing the .mov file.
I noticed occasional crackle while using the you tube app. Seems to occur more while tapping the screen to bring up on screen controls during a video. Downloaded media doesn't seem to be an issue. Prob just a software issue hopefully it's fixed with an update.
Are you guys getting this problem with Pandora or mp3s played in the music player? Is it a crackle or more a stuttering/crackle?
Just a note guys, it's unlikely that it's a broken speaker, because if it was, you'd KNOW. It'd crackle a LOT, loudly, and you'd have a hard time even understanding voice.
It's probably a software issue with the amplification being just a touch too high.
toadkiller said:
I got my One today and went to show my wife the awesome sound, put on a youtube video and it crackles. Sound all the way up, beats on, crackles and pops. Very noticeable. Play a song not on you tube and the crackles are still there but softer. Anyone else have this problem? Hardware problem? Do I send it back?
Click to expand...
Click to collapse
beats sound effects do not work well on low quality sound, turning it off will get rid of the hissing/crackling sound.
I also hear crackling noices but only within the YouTube app,Pandora sounds perfect...I haven't tried playing music from the memory since I don't have any at the moment. Anyone wonder what it could be?
Edit....I've noticed that if I turn off hd ,the cracking goes away immediately... Maybe it has to do with buffering while in hd?
Bump...any updates on this?

[Q] Mic Problem during video recording and Zoe

Hi guys, I noticed that when I use video recording or Zoe, the mic would pick up some sort of buzz sound in a very quiet environment, which is annoying. This happened to both of my Ones, is that normal? Thanks!
doonroy said:
Hi guys, I noticed that when I use video recording or Zoe, the mic would pick up some sort of buzz sound in a very quiet environment, which is annoying. This happened to both of my Ones, is that normal? Thanks!
Click to expand...
Click to collapse
Actually, this comes from the speakers, not from the microfone. Mic works fine, don't worry.
This 'buzz' probably comes from software issues, as some people reported that deactivating "boomsound" made it better.
I have no problem with that, as the audio (from calls, videos, etc.) usually hides it.
Hope I could help!
xineis said:
Actually, this comes from the speakers, not from the microfone. Mic works fine, don't worry.
This 'buzz' probably comes from software issues, as some people reported that deactivating "boomsound" made it better.
I have no problem with that, as the audio (from calls, videos, etc.) usually hides it.
Hope I could help!
Click to expand...
Click to collapse
Hey! Thanks for the reply. But when I uploaded the video to computer and watch it on computer, there's still a strong background noise in a quiet environment. I am wondering if mine is defective or it's just how it should be.
doonroy said:
Hey! Thanks for the reply. But when I uploaded the video to computer and watch it on computer, there's still a strong background noise in a quiet environment. I am wondering if mine is defective or it's just how it should be.
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Click to collapse
Well, you could test another One (see what I did there?) to determine whether your device has a defective mic.
Or, that buzzing could be a product of the 'noise reduction' encoder/software that is being used by HTC. Could you upload a demonstration of the problem? Maybe on youtube. Then I can test on mine to be sure!
xineis said:
Well, you could test another One (see what I did there?) to determine whether your device has a defective mic.
Or, that buzzing could be a product of the 'noise reduction' encoder/software that is being used by HTC. Could you upload a demonstration of the problem? Maybe on youtube. Then I can test on mine to be sure!
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Click to collapse
Hey . I uploaded the video on Youtube and there isn't any noise at all! So I think the player I'm using on my computer might be the issue. (The KMPlayer). So this shouldn't be HTC One's problem. Thank you so much for your help. :laugh:
Oh here is the video. No noise at all on youtube. Very strong background noise on my computer using KMPlayer, and some background noise if played on HTC One.
http://www.youtube.com/watch?v=RTxVqGW7JyU

Recording volume issue :(

I've just noticed that the mic isn't working on my video recorder. I've tested it on memos and it works, but not when video recording. Maybe memos uses a different mic to record sound? I've tried to stick a pin in the mic hole to see if maybe Its dirt, but no change. I'm running the latest firmware and maximus 30.0... Anyone able to help? Thanks.
Could be a hardware problem. But if it had never happened before or from the very first time you have used the video function try flashing a different rom.
Sent from my HTC One using xda app-developers app
I have a video recording from a couple of days ago and Its working fine. I can only think that rain water has somehow got in and damged it :/. Ill flash a different rom and see what happens, fingers crossed lol
Did you ever figure out a fix for your issue? I've been having the same problem lately. I recorded a video today and the microphone volume was incredibly low and I could barely hear myself talking, even when I put the volume up to the max. It seems to only be an issue when taking a video because I tried a voice call, a speakerphone call, and a skype video call and each time the microphone was loud and clear. I have a video that I recorder about a month ago and it is plenty loud so it seems to be a new issue. I'm out of ideas...any thoughts?
Thanks
jpzsports said:
Did you ever figure out a fix for your issue? I've been having the same problem lately. I recorded a video today and the microphone volume was incredibly low and I could barely hear myself talking, even when I put the volume up to the max. It seems to only be an issue when taking a video because I tried a voice call, a speakerphone call, and a skype video call and each time the microphone was loud and clear. I have a video that I recorder about a month ago and it is plenty loud so it seems to be a new issue. I'm out of ideas...any thoughts?
Thanks
Click to expand...
Click to collapse
What ROM are you running? Does it improve after a reboot? Does it come back again later?
Sent from my HTC One using xda app-developers app
NxNW said:
What ROM are you running? Does it improve after a reboot? Does it come back again later?
Sent from my HTC One using xda app-developers app
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Click to collapse
Thanks for the quick response. I'm running stock (not rooted). I tried rebooting and still have the same issue. There's no way to adjust the recording microphone volume in the camera app, correct? I wish I could figure out the issue. I suppose I could try rooting and installing a custom ROM, but I'm happy enough with stock. If you have any other suggestions, I'd very much appreciate it.
jpzsports said:
Thanks for the quick response. I'm running stock (not rooted). I tried rebooting and still have the same issue. There's no way to adjust the recording microphone volume in the camera app, correct? I wish I could figure out the issue. I suppose I could try rooting and installing a custom ROM, but I'm happy enough with stock. If you have any other suggestions, I'd very much appreciate it.
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Click to collapse
Hey, take a look at this thread below and see if this describes your problem. It's probably happening because audio is only being recorded from the left channel only. Bug since kitKat update and very annoying.
http://forum.xda-developers.com/showthread.php?t=2660313
Sent from my HTC One using Tapatalk
gustav30 said:
Hey, take a look at this thread below and see if this describes your problem. It's probably happening because audio is only being recorded from the left channel only. Bug since kitKat update and very annoying.
http://forum.xda-developers.com/showthread.php?t=2660313
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Yes! This must be my problem because I checked the video I recorded and I only hear sound on the left channel. Thanks for showing me that thread, I was afraid it was a problem with just my device. This bug needs to be fixed ASAP.

[Q] Huge Microphone Problems

Hi!
Well, since I've flashed CM (had Stock, MIUI and iHackers before), I'm having problems with the sound recorded by the microphone(s). It sounds like there is a very agressive high-pass, along with a noise gate f*cking up the sound. I think it could be related to a miss-configuration noise-canceling mics placed like all around the device.
I checked earlier recorings with the iHackers ROM, they're all crystal clear. I also tried different recording apps and video cameras, manually adjusted the digital gain, but everytime I get unusable recordings, they're quiet, muffled and just overall sh*tty.
Well, I hope I'm not the only one experiencing this, and I really hope someone could help me.
Bye
Julian
Jukpulfer said:
Hi!
Well, since I've flashed CM (had Stock, MIUI and iHackers before), I'm having problems with the sound recorded by the microphone(s). It sounds like there is a very agressive high-pass, along with a noise gate f*cking up the sound. I think it could be related to a miss-configuration noise-canceling mics placed like all around the device.
I checked earlier recorings with the iHackers ROM, they're all crystal clear. I also tried different recording apps and video cameras, manually adjusted the digital gain, but everytime I get unusable recordings, they're quiet, muffled and just overall sh*tty.
Well, I hope I'm not the only one experiencing this, and I really hope someone could help me.
Bye
Julian
Click to expand...
Click to collapse
On ihackers... Could you then get an okay recording of.. Let's say a concert. ? I have the same problem, the sound is like being run over by a bulldozer..
HellRoot said:
On ihackers... Could you then get an okay recording of.. Let's say a concert. ? I have the same problem, the sound is like being run over by a bulldozer..
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Click to collapse
Yeah, exactly. I didn't record any concerts with it, but filmed at a local music store as we tested out some guitar amps (pretty loud if you know ). Audio was crystal clear, no distoring, no muffeling, just as I talk from the back of the phone it sounds a little weird.

Nexus 6 mic, volume and WhatsApp

Couple of questions. So far, I absolutely love my Nexus 6, however I have a couple of questions/quibbles.
Firstly, the volume on this thing. How quiet/loud is it supposed to be? When it's in the low end scales it's very, very quiet, middle is passable, loud is good, but is the quieter levels supposed to be so quiet? I compared it to an iPad 3 and that speaker is louder overall, I assumed the Nexus 6 would be louder everywhere (highest level very loud, lower end quiet but loud enough to hear) than the 3 year old iPad?
Secondly, the microphone. I'm a little confused by it. In videos I've recorded the mic volume is good enough, but using WhatsApp I things I've recorded sound quiet, at least compared to iPhone recordings (friends have iPhone's), and then it's slightly better in "Easy Voice Recorder", unless I whack up the gain on it.
What's the deal? Or are all Nexus 6's like this?
Also, what's the battery life supposed to be like?
I'm on fairly low brightness, auto adaptive brightness or whatever is off. Unplugged at 8am, its been 12 hours. On 22%. Used the phone 20mins browsing internet going to work, stuck in my drawer till 1pm with occasional checks, 20mins used it playing Jetpack Joyride/internet browsing, home from about 4, been playing music on and off through Google Play, couple of YouTube videos, browsing the web etc, nothing too intensive, and I'm on 22%. Does that sound right?
Anybody?
Yeah, you my friend have had the 2 most common problems with the nexus which come standard with the device. For battery, you need to get a kernel with intelliplug and enable it over the stock mp decision. You can even overclock with battery life better than stock. (Like me) For audio, try to find a kernel with faux sound, download viper4android for music, and change some values around in mixer.paths.xml. You need to be rooted with a recovery first before any of this. The problem with video recording is that it is also recorded in mono instead of stereo. Weird but I have been able to fix all of these problems now. If you need any help, quote me. Please give a thanks if I solved your issues.
Thanks for reply.
So what I've described aren't necessarily problems as such, they're just standard on the phone? The battery is okay it's just not amazing. I'm on 50% now, unplugged 14 hours ago, used it for a bit of internet browsing, texting. Was on standby for about 9 hours and was on a call this morning for about half an hour and then I've done some more browsing and texting today. I'm also on adaptive brightness.
Does this sound right?
And the microphone, if I use it on WhatsApp, people keep saying it sounds clear, it's just very low. But again, if I record a video it comes through fine.
Is this normal to Nexus 6's or is there something wrong with my mic?
really low here to in whatsapp, can somone please help us? i do not want to have to send my phone back!
OvEr_KiLL said:
really low here to in whatsapp, can somone please help us? i do not want to have to send my phone back!
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Click to collapse
Same issue here. The mic volume in all IM apps like whatsapp, Skype and etc are very very low. However the voice in the recorded video is OK.
helloworld1 said:
Same issue here. The mic volume in all IM apps like whatsapp, Skype and etc are very very low. However the voice in the recorded video is OK.
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Click to collapse
yep thats what im getting....anyone else?
Yeah that's really annoying. The problem is, that the N6 use the mic at the bottom on the rear site. If want to make a videochat with the frontcam it's really stupid.
Normally it use the rear mic to reduce background noise. But this seems to work only with telephone calls?
Did anyone ever solve this problem?
Would a Bluetooth headset be a "fix"?
wrsg said:
Did anyone ever solve this problem?
Would a Bluetooth headset be a "fix"?
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Click to collapse
It is default mechanism.
You can install 3rd party Sound recording app and forward recordings to them.

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