Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
sorry to hear that,i guess that when you take the calls ,you cover the loudspeaker at the bottom of the phone
Sent from my D5833 using XDA Free mobile app
Similar thing happened to me, I had to yell first few days untill I discovered I had a bad habit from old mobile phone.
When i talk and holding the phone, my thumb is on the one side, three fingers on the other side, but that little finger is on the bottom, like i hold the phone not to slip down.
And the mic is positioned exactly so my little finger would cover it. That was my reason people couldn't hear me.
I doubt it's your case, but try to see if you do the same thing
Agree with others -- the mic is in a slightly odd place and I had to adjust the way I hold the phone to avoid blocking it in some way. Aren't the mics usually on the bottom left instead of the bottom right like the Z3c?
exact same problem
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
----
I have the same problem in All voice communication apps and normal calls.
If i test the microphone at The built in test i get no problem but in skype, Facebook and All other things that uses my Mic it cuts off and makes a windy sound. I was allmost ripping my own head off in anger and confusion because everybody i call is making me say things 5 - 10 times. And now i see im not the only one... What to do? Great phone beside that and headphone and aux volume is adjusting it self..
Click to expand...
Click to collapse
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this kind of a problem on the latest firmware (.77) sometimes. How about you try downgrading to an older firmware? Like the .93 firmware which can also be rooted
Sent from my D5833 using XDA Free mobile app
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
On previous version didn't had any issues except phone went underwater and died, and new one is already on the newest fw ;/
Don't want to do root due to guarantee issues after this.
hiryu_pl said:
Got the same problem. After disabling "noise cancellation" (not sure how it's named in English FW) in settings > Call problems is resolved.
But now everyone hears everything within range of the main mic and thats not cool.
Can anyone confirm its related to 23.0.1.A.5.77 Firmware?
Click to expand...
Click to collapse
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
olomagik said:
+1 the same issue,
serviceman flushed the original firmware twice
nothing helped, they even refused to refund saying that they can not identify the problem .
Farewell guaranty, I'll try CM mb that will help.
The problem is floating, suspect bad mic contact or bad capacitor installed.
both require disassembling for proof.
Service tests shows that mic is ok.
Does anyone know how to get voltage\capacity curves from mic without disassembling ? mb some test pins on the back ?
Click to expand...
Click to collapse
Do you can tell what is the sound recorded by 2nd mic? Mine is very low, like almost subwoofer
And on what Firmware you are?
stinarammul said:
Bought Xperia Z3C and from the first day some calls didn't work well... Others couldn't hear me about 60-70% of the calls, sometimes they heard like strong wind is blowing into the mic and when I put the call on loudspeaker then it worked, they heard me loud and clear.
So I took the phone back and ordered a new one, cause I really like Z3C, even more, if it would work with no problems
So my new, second Z3C, same green beauty - but same problem! I tried repairing with the first phone and tried doing the tests, neither helped. Only this time about half of the calls act like that. Sometimes if I put the call on speaker and then back, it works again, but not always.
So my question would be - Has anyone else had this kind of problem? And if so, what did You do? Is there even anything to do? Is it hardware or software?
There is no other phone I would like but it would be silly for me to try the same thing third time.
Click to expand...
Click to collapse
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
difto said:
I had this problem, people did not understand what I said, TrackID was struggling to identify music. I left a message on my mailbox and could barely hear, changing the phone position helped a bit but it was still not loud. Sent the phone in repair and now it's perfect, I can whisper and people understand me
Click to expand...
Click to collapse
You had issues with the main mic - I do not have (luckilly) such an issue. Only 2nd has some problems, but if I launch service tests it records sounds fine. With different quality than 1st mic but records properly.
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
difto said:
Mine was recording fine in service tests also (replay sounded ok), but it was apparently not sufficient in calls. I think the service test is very sensitive, with my repaired unit I can whisper at 10 cm and still perfectly understand on the recording.
Click to expand...
Click to collapse
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
hiryu_pl said:
Please post reply to those questions:
1. Do you have enabled noise-cancelling function.
2. Which mic you test in service menu?
Click to expand...
Click to collapse
1) Tried both, no difference
2) Tested microphone
Microphone in Z3C is the worst part of the phone
Im also have problems, or people Im talking to via phone, cause previous phone which I still have - SGS 5 mini - has very sensitive mic.
Both my phones are watter proof, also has special membrane, but when Im callling one to another difference are HUGE.
I checked 2 phones of my friends, and thier Z3C's have the same sensitivity, but the dont complain, as suppose they are usualy yelling
In SGS5mini I can rotate phone around the ear and still very louldy and clearly someone can hear me, thera are little diffrences ofcourse, but in Z3C where even when Im trying to have microphone close to mouth sound is much quieter - moving the phone little bit and conversation can be irritating.
It already pissed me off 3 times so much that I ended conversation, because of complaining of the other people.
P.S. Before someone will ask - yes, I disabled noise cancelling function from the begining, also trying different sound settings in call and sound menu.
SOLVED - at least in my case
What I did till today was:
disable any sound "improvements" in menu
cleaning microphone hole with compressed air
After test I saw little improvement, but still I was merely heard by other caller.
Looking mixer_paths.xml tried few times changing parameters and found the right one to rise sensitivity of internal mic.
Below are unchanged section that I'm talking about - in bold specific value that we can rise.
Code:
<path name="handset-mic">
<path name="adc4" />
<!-- 67 % of 124 (range 0 - 124) Register: 0x231 -->
<ctl name="DEC3 Volume" value="[B]83[/B]" />
<!-- 63 % of 19 (range 0 - 19) Register: 0x15F -->
<ctl name="ADC4 Volume" value="12" />
</path>
I choose value=92 as this found to be still safe (don't use to high values as it can damage your device) and I'm pretty happy now of my Z3C
Prepared MOD for this change to apply from recovery.
I've sent mine for repair. They said everything is ok, since repair service does not test calling in real life - just service tests, where this issue is impossible to catch. Had to ask them for "special" test - calling from my phone to somebody, and checking the difference between Noice cancelling feature turned on and off.
Hi any mod for stock ?
My wife have z3c everything was fine just one day start cut off world etc.
Will try with disabled reduce noise option
Any other solution ?
Guys I had the same problem, solved it today
Mine was running latest android 5.0.2(23.1.A.1.28) Z3 compact.
In my Music application(Walkman app updated to Music)-settings-Audio Settings- Mic sensitivity set to High.
Other person can hear me crystal clear
I suspect this is a Bluetooth related issue. I have my Bluetooth always on and when driving and calling there is no issue on car kit. I found an workaround, when calling before connected I press loudspeaker and mute unmute
Related
During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
Click to expand...
Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor
I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
I had exactly the same problem.
I was using ROM LCR 1.6.
I have just reflashed my phone and still the same problem, I think it is broken.
I've bought my Acer Liquid two months ago!
sounds like a hardware problem with the phone speakers. Normal calls should be heard through the speakers above the screen. speakerphone/ringtones/media sounds go through back speakers.
Had the same issue- returned it for another one.
@
I had a same problem. My phone speaker does not work.
Hi guys,
Just to let you know. I contacted Acer and they immediately told me that I need to send the phone to them for repair. (maybe it's a know issue).
I did that. 3 weeks after got the phone back. It works fine now.
On the paper I got with the phone they said that the part changed is "reciever"
So for those who have the problem - send your phone back.
andrey_zi said:
I tried to call for the 1st time today.
When I call to someone, or vice versa, other party can hear me, while I hear nothing at all via ordinary phone speaker (on the front side). Volume changes does nothing.
If I tap "Speaker" - I can hear other party via another speaker (on the rear side of the device).
If I plug the headset in - agian, it works normally as supposed.
Is my phone speaker broken or do I miss something? I played with every settings I could find, but nothing helps...
Did anyone have the same problem?
Acer Liquid, 1.6 orginal rom. I didn't have a chance to reinstall rom yet, so it should be just fine. I did install a few apps from Market.
Click to expand...
Click to collapse
I encountered this problem today....
I thought it was a hardware problem...
A Full Wipe cleared the issue..
You should try a full wipe before conclude that its a hardware issue...
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
michael2420 said:
I had this problem as well on my Acer Liquid E. Mine was a hardware issue, as when i would grip it tightly or press on the earpiece I would get intermittent sound but there was static. I did 4 wipes and nothing solved it.
Click to expand...
Click to collapse
Sry for that! Just don't grip it tight
We all know its a very fragile device...
Acer should have engraved "HANDLE WITH CARE" on both side of the device.
I have fixed the hear speaker
Hi all! I had this problem with my Acer Liquid, I had no warranty so I tried to solve the problem and succeeded. It's not software or configuration, it's a broker hear speaker!
Symptom: You can hear the person on the other end with Loud Speaker, Bluetooth Headset and Hear Phones but you can't hear via the Hear Speaker.
Problem: Broken Hear Speaker.
His problem is reported all over the Internet but with no solution beside sending to Acer.
I risked and fixed it myself by dissembling my Liquid and find a compatible hear speaker.
Big Problem: No spares parts anywhere for this device.
Solution: Blind search for a spare hear speaker by looking at pictures and compare with broken one.
Big Solution: This speaker is also used on a series of iPaq (HP) PDA's and i found a website that sells them quite cheap.
I found two compatible models of speaker and i leave the links here.
I bought these two:
www*repairhppda*com/front-speaker-for-hp-ipaq-voice-messenger-p-1822.html
www*repairhppda*com/internal-speaker-for-ipaq-910-912-914-910c-912c-914c-p-1235.html
!! I can't post links so remove the * and put dots on the links.
I've only used one so can't say which i used because they are very similar, but one of them works for sure the other i can't guaranty but I'm almost sure it also works.
(it seems like it could fit but don't know and can't confirm... did not buy this one)
I disassembled my Acer Liquid, replaced the hear speaker, and Bang! It' Works!
Notes: Be careful when disassembling your liquid you could easily break something, take steps slowly and carefully.
If you need any hint, speak here, i'll try to answer as soon as possible.
Cheers!
I am having another problem. The people from the other side hardly hear what I say, they say my phone is too noisy, especially at the beginning of the call. The quality is ok for me, I can hear everything very clearly.
I don't know if it is a hardware problem or just (hopefully) a problem with the baseband or something like that.
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
tango13 said:
I have the same problem.
I tried to flash a different baseband and apparently it started working ok but after a while the noise was back again.
The strange thing is that the noise seems to pop up only when I call from certain places and not from others.
Click to expand...
Click to collapse
Yes, it's a very annoying problem. Since the other party cannot hear me clearly, now I have to go back to my HTC Touch HD until I found a solution for this.
I bought this Acer Liquid as a 2nd hand one without invoice, so there is no way to return to Acer for a repair service.
Yesterday I received a call and I couln't ear anything, then I tried to callback (thinking it was a network problem) and I still couldn't ear anything. I used the loudspeaker and it was working, also plugged my headphones and I could ear the other party.
I then called Acer complaining, they told me the phone needed to be repaired (the quickness on the response made me think this is somehow usual), that I should put it in a box with the RMA code written on it and that they would send me DHL to pick it up. Today DHL picked the phone, so far everything as been dealt really fast and I can't anyhow complain on Acer support, lets just see how long it will take till I get my phone back.
Hi guys,
i think there's a problem in my i9000;
whenever i make a call, i can hear low static interference in the background.
i searched both on xda and elsewhere, and although some other people complained of this problem, no one was able to determine the cause or provide a solution.
i tried different roms, froyo and gingerbread samsung roms, in addition to cm7, with different kernels and modems, heck i even changed my csc(just for sake of changing everything to make sure.. all for nothing. the problem persists.
Does anyone know what might cause such problem and how it may be solved?
i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.
I think there's something wrong with the speaker itself.
I'm taking the phone to samsung's maintenance to see what they have to say about it.
I'll report back once i get to the bottom of this..
Same here, but it's not constant, just happens enough to be noticable, bloody annoying, and only started (or I only noticed it) a couple of days after JVP. Will be interesting to see what you find out...
One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App
slaphead20 said:
One possibility, do you have your phone in a magnetic flip case? Worth checking
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
No magnetic flip case, just a hybrid (plastic back+sillicon frame) cover.
I even took it off for a while to see if it was causing the problem, but no.
I went to samsung service center and they said it will cost about 200$ because the ear piece comes with the touchscreen..
Meaning i would have to pay for a new touchscreen even though i only need the ear piece.. How about that for service.
I checked ebay and found the whole ear piece+speakerphone+headphone jack in one bundle for 15$
so guess what my next step will be??
Buy and install the ebay part, sell my i9000(never liked tw anyway+cm seems a long way from home).. Had enough samsung for one lifetime
are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.
yaso06 said:
are you sure about the sound is coming from the earpiece ? i am asking because few weeks ago i was also assuming that the interference sound is coming from the earpiece . But i realized that it is coming from the rear speaker. Can you test it ?. In a call ,turn back the phone and put speaker hole to your ear. The interference sound is so loud that you can hear it from the earpiece hole.
Click to expand...
Click to collapse
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
jaikat said:
my god, i think you're right.. it does sound like its the speaker..
what can i do to fix it?
Click to expand...
Click to collapse
This is the question which i am also looking for answers
Everyday i am searching for answers. Only a very few people experiencing this problem.
I think this problem is coming from the inductors in the speaker circuit part. You can look my first post .
yaso06 said:
i have exactly the same problem. Like you; i tried every combination which i can. I think main cause of the problem is hardware related. But my opinion is ,it can be fixed with device drivers. I looked at service manual. In the speaker part of the service manual,you can see there are two inductors and one capacitor before the speaker module. You can see the full circuit in Service Manual Page 42.
h**p://img191.imageshack.us/img191/2383/speakerj.jpg
I think these inductors(L209,L210) are interferencing with the GSM frequencies and making that static sounds on the background.
We need someone who is an expert on linux and device drivers. Maybe he can show us to find a way to break this circuit(temporarily turn off B1 and A2 pins) in a call so it will not make that sounds.
In the other hand we may have defect phones. May be the only way is to change some parts.
sorry for my bad english.
Click to expand...
Click to collapse
i have this problem too, i live in Romania, i tough my phone was broken, but a friend's phone also does that.
i notice it when making call while 3G data was running in the background. If 3g is off = no noise.
Also i have noticed, the way you hold the phone affects it. try holding it with 3 fingers to your head the covering the mic hole with the other. you should hear some interference right there. so it's probably: speaker+ extra sensitive mic + some antenna things
Also my friend had the phone for some months now and never noticed it i searched the web and we're not alone, i found this discussion on a couple of other forums, still nothing to do, or nobody reported back after they whet to the warranty service. i would go, but i don't have any warranty on mine.
I'm also from Romania and I noticed this annoying issue today. All my other friend with Galaxy S also have this problem, so I guess it's a normal thing.
The only solution, I guess, is to use 3G networks, at the risk of draining a bit more battery.
so bottom line is that on mine, i hear noise/buzzing/interference when i use 3g networks both on the speaker on the back and the earpiece (it's louder if i use 3g data while i'm making a call) - the issues goes away completely in gms(2 g) mode
and it depend on how i'm holding it - it's louder if i grip the phone in my hand (probably the wireless signal is lower and the phone increases the power needed to communicate to the network thus experiencing buzzing sound from the speakers like radios did back with the first cell phones before receiving a call)
so i guess i'm not the only one, right?
This issue is normal I think. No big deal. If the noise however gets so loud that it interferes with your call, get it changed. But the new ones you get might have the noises too. So what is important here is to keep the noise to the minimum.
With / Without the noise is totally an unknown cause now. At least have it settled to the least noisy.
*This is happening to everyone who is getting the phone since November 2010
I confirm this issue with more models.
Hi guys!
Bought myself my GT-S5570 (Galaxy Mini) a couple of months ago. This is my first Android experience. At first I was pleased, but then I noticed this static noise whilst in call. It's like, suddenly I can have ill-isch, distorted, "noise spikes" sort of things. Left my phone in for service under warranty. When I had it back, it was still messy. Bought myself a GT-5660 (Galaxy Gio) a week ago, thinking that this one would clear the issue. It's still there, though. I'm wondering if this is something that affects the whole Galaxy series, even the tougher models like S/S2.
Related threads, by me:
android.net/forum/samsung-galaxy-mini/60951-sudden-volume-spike-during-call.html
androidforums.com/samsung-galaxy-s/307523-samsung-galaxy-s-gt-i9000-static-ear.html
yesterday my cousin bought i9000 too. First of all i looked for the noise. It is interesting that that phone is nearly noise free. If i gave 10 point noise to my i9000 than that phone will be 2 points. You can hardly hear the noise. After that i get her SIM card and test my phone with that sim card.Noise is still there.I make that phone software same with my phone. That phone still has no noise.
I think the problem is in phone parts. Maybe a defected series of speakers used in our phones. I will buy a new speaker module on internet. I hope that fix my problem.
For me it depends more of the network I use than the phone. It happens sometime with an iPhone.
as i stated in my previous post in this thread, in my case i was sure it was the loud-speaker, i say "was" because i sold the phone, and thats the reason why i didn't come back to this thread since..
it seems there was something wrong with the loudspeaker(on the back of the phone), and it was, at least to me, one of those things where a person might not really notice unless you're looking for it.. my bad luck had caused me to flash a certain modem and the reception was bad, so once i reverted to the previous modem i was checking for the sound clarity and that was when i first noticed the static during calls..
then i realized it was coming from the speaker, as one good man in this thread suggested. i couldn't handle it though, i could hear it every time i make a call..
it didn't make a difference whether i was on 3g or gsm or both, it was always there, unless i went into airplane mode..
so i ended up selling the phone, and bought another, but before i had bought it i put my sim inside and made sure there was no static, and there isn't, whatsoever.. thank god.
i'm sorry i couldn't find any other solution to the problem, samsung service here had said they would replace the speaker, as the part comes on its own, unlike the case for the phone speaker, which, according to samsung, is bundled with the screen, and if i had wanted to change it i would have had to pay something like 200$ to fix...
those who have this problem, check if its the loudspeaker on the back of the phone is the actual culprit, and if it is, try to find a way to replace it or something, that is if it bothers you this much. or you can just sell the phone, there's a 99% chance those who buy it won't notice anything, because they're not looking for it..
good luck guys..
help,
all of a sudden my mic on the phone is crap, i havnt droped it on the floor or anythiing like that.
but today it startet to make a very loud noise so the reciever of call couldnt hear a thing, tryed to restart the phone, it helped but only briefly,
is it a general problem?
or im just unlucky
regards
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Freeloader8 said:
Hey man,
I just registered to say that I have the same problem. I own Nokia 8 and sometimes when I call with people they cant hear me at all or they can but they hear a loud noise. It looks like it is randomly occuring, I can call the same person 5 minutes later and they can hear me loud and clear all of a sudden.
Its very strange I think its the problem with microphone and I think its software related because I believe camera is using the same microphone for recording and that seems to be fine whenever I record a video.
Messenger/Viber/Whatsapp voice messages doesnt work sometimes tho so its linked. Hopefully this can be solved with via future updates but we should let Nokia know so they can sort this out.
Click to expand...
Click to collapse
I hope you let Nokia know through the Nokia care app... They should fix that!
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
emmanuelw said:
I hope you let Nokia know through the Nokia care app... They should fix that!
Click to expand...
Click to collapse
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
brianj41 said:
i delivered my cell to the tore where i bought it, the send it to a workshop to fix it, the software updatet it and testet it, im getting it back later today, then i will return with answer if it solved the problem
Click to expand...
Click to collapse
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Freeloader8 said:
Nokia Care app?
You mean Nokia Mobile Support? I already post a topic on their forum so we will see
Well in my case its much worse, I bought it from a guy who won it in a Facebook contest from Nokia that was held back in September I think. I am not sure if warranty applies to my phone, I hope so. But even if it did I would have to send it to UK and I am from different country
Click to expand...
Click to collapse
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
brianj41 said:
ohh, that suck.
i have to go back to the store with mine, since the error is the same, sounds like its held out of a driving car on a highway
Click to expand...
Click to collapse
Tell them that it might be a software issue on Nokia end so I dont think they can do anything with it other than give you a new device.
same here
I found the same here. It is like interference. Since there are 3 mics, is it possible to disable one for testing?
Same here, happened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
zdravke said:
Same here, haphpened today for the second time! BT and speakerphone modes are not affected, and only calls are affected - recording through an app does not produce the same issue. It's like someone is blowing air with full force into the mic!
Click to expand...
Click to collapse
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Freeloader8 said:
Exactly like you describe, blowing air with full force into the mic.
But recently the problem somehow stopped and the mic is working BUT he audio is still damaged I believe because when I record a video there is interference in the background and no way its the same quality as advertised with OZO audio.
I also noticed that it stopped working after CHARGING the phone everytime, so I had to restart it after every charge, so maybe problem with electricty damaging the microphone ?
Click to expand...
Click to collapse
I have no idea what to do, will have to trash the phone for something else. It's still not working after hours of troubleshooting.
I managed to restore the mic functionality by entering safe mode (by pressing volume down during power up). We'll see how long will it last.
It's back. Nokia never again.
Sent from my TA-1004 using Tapatalk
Nokia 8 Oreo. EDIT Ok found the thread - it Was specifically about Receiving calls, but might apply.
SEARCH xda nokia 8 questions & answers speakerphone
First question was 12 march 2018
Possible solutions:- 1 Full factory reset, setup Google account, don't install apps and Try it to see if solved.
2 Use Macrodroid app to turn off speakerphone 1 to 2 seconds into call (wow great app)
3 Press speakerphone icon twice at start of each call
4 Oreo 8.1 seems to have the problem less
Hope This Helps
I think I have solved this problem with my Nokia 8 which had been persistent for the last week.
I just took a household vacuum cleaner and cleaned out all the microphone slots and bingo the problem was solved!
Unfortunately I can't log in to the Nokia community forum to post there, I just get three endlessly pulsating dots, so if anyone can copy and paste this post over there it would be great.
Bad Mike.
I faced the same after last security upgrade. Today it became an issue for ANY call. And nothing I tried/found helped. (Soft resets, charging, Safe mode). Nokia 8 just generated noise like I would be staying on windy hill.
I've contacted Nokia via the Care app. It tooke ONE HOUR but in the end the operator helped me and I hope I've explained they should at least respond on their forum when the issue is reported almost a year. And their developers should know about issue that prevents using of phone for calling.
So the what worked for me part of answer:
- Settings>>Apps¬if>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps¬if>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Even before performing of the soft restart it worked again but it should be better to make it as well.
The microphone problem happened to me for the second time yesterday in a couple months. I tried the following, and it did NOT help. That said, the microphone returned to normal later in the day - it seemed to coincide with battery saver kicking as the battery become low.
I wish it would fail hard, so at least I can easily warranty the phone. At present, just when I give up and think about claiming warranty, the phone works again.
Chocholo3 said:
So the what worked for me part of answer:
- Settings>>Apps¬if>>See all apps>>Phone>>Storage>>Clear cache and Clear data
- Settings>>Apps¬if>>See all apps>>Carrier Services>>Storage>>Clear cache and Clear data
- perform soft restart (Power + Up buttons for 10 secs untill you see powered by Android)
Click to expand...
Click to collapse
I am having problem with recording voice message with WhatsApp and any other voice recording apps.
I did everything and Nokia support member said it can be because of last security patch.
I can make calls and no problem but when I wanted to send voice message no success.
Please help me
Mine has been having the same problem for about a month now, had to start using my earphones for calls.
Using Google camera to record the audio is perfectly find, but stock camera and dialer have this noise.
None of the above has helped.
Considering sending it to the Nokia phone repair?
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
Click to expand...
Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.