[Q] Phone Dead, Need Advice - Sprint HTC One (M7)

So my HTC One m7 (Sprint) just suddenly died.....
Had a full charge, i had set an alarm, put it in airplane mode and got some sleep.....
When I woke up, it was just dead.
So I was hoping to get some advice.....
I would like a new phone through Sprint, which has a similar button layout (power button on the top left, etc).... but with a removable battery and memory card. (it's crazy they seal the battery up the way they do).
I like to run cyanogenmod..... so any suggestions on a new phone would be greatly appreciated.... think i'm done with HTC due to the whole battery thing being so far inside the phone.....
thanks for any help

Closed at OP request

Related

Red light of death fixed!!! (sticky???)

I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
So my replacement Tilt isn't working either, so they're overnighting me a third one. In the meantime, I haven't sent back my original (RLoDed) Tilt, so I thought I'd play around with some of your theories.
skuzz said:
Another thought I had. After the tilt goes into red brick death mode, has anyone tried plugging it into power, battery installed, and then holding down power+camera(all the way) and then pushing in the reset button on the bottom? This may trigger it to go into flash mode - although I kinda doubt it'll work. Worth a shot! Might be able to reflash it back to life! Holding down power and camera while it boots is how you manually force it to get in the Red/Green/Blue firmware flash mode. If it let us do that much when the device bricked we might have a snowball's chance in hell of getting them working. I didn't think of trying it before I returned mine tho. D'oh!
Click to expand...
Click to collapse
I didn't know what to try besides installing the battery and SIM card and trying to push down the power, camera, and stylus buttons (I knew I was doing it correctly, because I had to use this to return my second Tilt to factory specs). No response whatsoever! This thing is deader than a doornail. Except for the red LED, of course... that works REALLY well whenever it's plugged in.
sWuRv said:
I think I just figured out how to fix it!!!!!!! I was tinkering around and got my red light brick to turn on!!!! I'm not sure exactly what fixed it so here's everything I did-
1. Removed the storage & sim cards.
2. Took off the backplate.
3. Removed the battery.
4. Bent these 2 pins up a little bit:
5. Put the battery in at an angle, so that the power leads were connected, but the metal shielding plate on the back of the battery was not touching:
6. Hit the power button (with the battery still "halfway" installed) Bam, green light of life.
Somebody please confirm this. Meanwhile I'll be copywriting this process so anyone who performs it owes me 10 bucks
Click to expand...
Click to collapse
I appreciate your enthusiasm, but the only thing I can confirm is that this did NOT work on my RLoDed Tilt. Tried it several times in various ways. I think you just seriously lucked out!
As such, I'd also have to vote against stickying this... for now.
Best of luck, all... if not actually in fixing your RLoDed Tilts, then definitely in avoiding the $500 service fee if AT&T discovers we voided our warranties.
alright i will confirm this too....my phone was truely RLOD..... i did the same thing that these guys did just jammin the battery in and out and it "jump started the phone"
exact process used
Moto Razr charger
hold down power button
"bounce" battery on and off the contacts for the battery a good 100 times or so
green light apeared after the red light started to flicker a little bit..... tis as if you were giving the phone CPR or something
im not going to call this a fix all i know is that the phone was RLOD and now it is working....battery is at 54% right now and i will post back in a bit to see if it has risen at all....
no smell arising from device
running origional rom but have had other roms on there (alex's)
hard SPL still installed on device
SPB phone suite is the last software that was installed on the device
reg tweaks installed as well, the usual ones no sms, hsdpa enabled blah blah blah
that is about all i can provide....the unit was on the computer overnight charging....when i woke up it was RLOD....and i was sad....i did have the ATT store replace the battery for me as well dunno if that had anything to do with the issue...
in the time that it has taken me to write this the battery is now at 55% so it is charging.....on wall charger with MOTO razr charger
ok lets take a little closer look at what happened within the past little bit....
after gettin the device all up and running it was behaving very oddly.... it would go through multiple attempts to connect to the data network for various reasons....after showing that it was at 55% on the charger it went back down to 54%... i pulled it off the charger and took it into the other room to do something......within 10 min it was down to 46%....now having a data connection my blackberry connect should have a valid network connection....but it did not... not sure why...
the best that i can conclude is that it was trying to connect to so many things all at the same time that it exhausted its self that fast....
so the question is how many people out there that have RLOD are running the BB connect software on there devices and have made REG edits to the data connection time outs and the HSDPA mod availability
editing those settings together may confuse the device and make it think that it has to connect to too many things at one time....
just another thought process that i thought that i would throw out there...
here are some things on the my device that would use the DATA connection and automatically initiate the connection on the device rather than you opening a program forcing it to connect such as Internet explorer
GPS update
HTC home weather tab
SPB weather tab
Blackberry connect
SPB insight....RSS Reader
text messages going in and out....my phone sees quite a few of those
Edit/Delete Message
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
i had the same prob..took out the batterly wiped the four contact points on the phone (might of pushed them down or up) and put battery back in and worked..
I believe sWuRv was onto something. My Tilt had the RLOD today. I tried everything, even what he suggested above to no avail. So I called warranty and got my replacement on it's way, express shipping waved and all. So I decided to everything I could think of to try and get the thing back on so I might be able to back up my data again.
I started fooling with the battery, like sWuRv suggested but I moved it all around at 45 degrees or so pushing the power on button. I noticed while it was plugged to the USB with red light on that every now and then the red light would flash when I moved the battery so the contacts moved (while holding the battery at that 45 degrees). I started getting the light to go yellow but it would not stay. So I unplugged from the USB and kept trying it while pushing the power button. It eventually started and I was able to back up to my SD card. One thing I can tell you is that this process caused the phone to get hot and smell like electronics burning a little. There is definitely a power problem inside.
I have no idea how or why this worked but it did. I think I will still take the replacement even though I have to figure out how to swap my fancy invisible armor clear protector skin.
I'll try and update on whether this phone dies again or what until I get the new one.
rlod
I tried messing with the battery in a variety of ways for 30 minutes with no sucess. RLOD stayed solid.
RLOD
Holy shoot............After bouncing my battery up and down about 40 times my phone came to life!!!!!!!!!!!!!!!
Reseating the battery and/or sim/storage cards is hardly a revolutionary procedure. Its Cellphone 101.
you guys are LIFE SAVERS. I have been on this forum for about a month now and I finally found a reason to post. I haven't posted because I always find my answers. I just wanted to thank everyone, as I have been on the phone with Amazon.com (where i got my tilt), went into an AT&T store and was on the phone with HTC tech support ALL day trying to resolve my red light issue. Unbelievable that all I needed to do was give it some "battery CPR":
UGHHHH. Well i found reason to make post #2. The fix lasted less than 5 minutes.
this did not work for me
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
"Not the Mama", OR, NOT THE BATTERY
rotohammer said:
These stories remind me off all the bad batteries/no powerup of my Motorola Q and those of others. My mother is on her 4th Q and I know its the battery, but the store just swaps out the whole phone. I've seen batteries last as little at 2 weeks, especially if let run down to empty at any point.
My questions are, is this just a bad battery problem? Does anyone with RLoD have a spare battery to try? If these batteries fail in the shorted condition, will they over draw power from the phone and mess up the charging circuit?
Roto
Click to expand...
Click to collapse
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
cushcalc said:
I certainly don't believe it's a bad battery problem. I had 2 spare batteries, fully charged with separate docking charger - none of the 3 batteries made any difference once I got the RLOD.
Click to expand...
Click to collapse
Very good, thanks for the insight!
I finished a call yesterday and then dropped my phone on to the pavement cos I was a bit drunk... Anyway this caused my phone to go from working fine (all be it with pants battery life) to just flashing the red light. Fixed it today. I tried the methods prescribed in this thread without success although I did not persevere for very long. I then put a spare battery in to the phonea and bingo the orange light comes on, phone boots up and it's now happilly charging. Note that I charged the old battery for several hours before trying the fix. Pity nobody seems to know what the problem actually is. I wish HTC would let us know....
sWuRv said:
There have been a few other people who have now fixed their RLOD's. Confirmed it was done by messing about with the battery. If you have revived yours, please post your method in here so we can compare them and eventually pinpoint the fix. Thanks.
Click to expand...
Click to collapse
I had a similar problem with my old iPAQ hw6515, and a Motorola V3. The contacts on the battery don't spring forward as well on an older phone as they do when it was new. I shimmed the battery. I did this by taking a business card and holding it against the opposite side of the battery from the contacts I traced the battery's profile and cut it out. I scotch taped my new shim to that side of the battery, then re-inserted it. This forces the battery up against the contacts better and in many times resolves inoperable phones, failure to charge, and spontaneous rebooting issues.
-Jay
My replacement tilt (first one had a bad USB connector) died Sunday.
Had it on the charger, looked down, red LED. Back of phone was pretty
warm. Pulled the battery, SIM, memory card, slammed the battery onto the
battery contacts rapidly 5-6 times, put the SIM, memory, battery back into
it, and it charged up. Did a hard reset. Battery was 100% charged, I turned
it completely OFF when I went to bed. Got up, battery was 0% drained!
Red LED again. Did the rapid thingy with the battery again, orange charge
light came on.
Called at&t warranty replacement. When I told her I had a red LED, she didn't
even ask me to do anything else. She just asked for the IMIE number and shipped me another one.
Maybe the 3rd one will be the charm LOL.......
I'm beginning to think that HTC doesn't stand for "high tech computes" but
"high tech CRAP"....
Maybe you guys got the margin of error productions? I know its really unlikely that you could get them again after a replacement but it is possible, and it maybe your computer. What do you think could be making this things go crazy? Overly protective anti-virus, I know, I know but it could do things secretly and screw around like mine does and wont let me into sites I have been on before on the same app no changes . . . Well I hope you luck.
ok I just tried everything you guys said, but it didn't work for me
so as some of you have stated it must be the battery, so what I did is put it between my hands for about 1 minute and put it in and it worked again!
really weird... must be the heat?
well hope that helps the research
Cheers
Jay

Safe mode or bootloader mode?

I'm a bit lost here. I have a bit of experience with the htc wizard and upgrading but I have a bit of a situation.
My mother owns a Kaiser and recently dropped it in the toilet. No problem so far except now it boots, says something about the main battery being low (even after charging overnight), and powers off. If it is plugged into the power adapter it won't get past the at&t boot screen, won't even get to the version numbers. I can boot it, and when I get to the version numbers I plug it in and it boots fully but it still won't stay on for more than a minute.
She really needs her calendar information off of it so I was wondering if there was a was to lock the phone in a mounted mode or removable storage mode. Really, anything that can help me in this situation would be greatly appreciated.
Thank you all for your time.
Sincerely,
Sharpiemarker

Help! My G1 is dying randomly

Hey guys, I need some help with my G1. I regularly do conditioning for my phone and for some reason, even if my phone has a full charge, it just turns off and I can't turn it back on until I put it on a charger or wait about two hours. Also the phone doesn't give me a notification that it's shutting down. Not sure if this is the right topic to put it in but thanks for the help!
EDIT: I have been using Cyanogen v4.2.13 and I've checked my battery status on my phone and it says that it's in good condition
Ive been having the same problem. Hopefully someone can help us!
me too!
I have this exact problem. I have the latest CyanogenMod - v4.2.13 ROM on my phone. I read somewhere that the auto wallpaper switching apps caused this. But even after uninstalling the app my phone randomly shuts down.
i guess you can try going back to a earlier cyanogen rom or any rom and see if that changes the problem, if not, i guess you can try to wipe, and to the htc recovery and all that and go back to 4.2.13, im still new at this whole thing so its just a thought
Same here
I'm not sure what the deal is. I think that I have dirt in my SD connector or something because mine runs out of memory and reboots sometimes. Other times it works for days. Still other times, it goes into a reboot loop until I take the sd card out and re-seat it.
Perhaps the weak sd connection is the culprit. Are other people keeping the phone in a pocket that generates lint and dust?
Does a battery pull / replace seem to fix the problem?
i keep mine in my front pocket all day everyday lol
I say take a sledgehammer to it, that way it'll die reliably rather than randomly
I reflashed radio, spl, rom, partitioned, wiped, everything! Still shut itself off today. I had to turn it back on with the charger connected to get it back again.
Hey guys, I found the problem. My battery couldn't hold a charge so I would suggest getting a new battery if you had the same problem as I did. Be sure to condition/calibrate it so it'll last longer.
EDIT: Also only put your phone on a charger if the battery is extremely low.
Change Battery
I tried at least 4 different ROMs(with wipe/reset) and it did the same thing. So it's not the software. As a finally test I swapped batteries with my wife (also has a G1). No random shut down on my phone but her phone did. So it's definitely a battery issue. Also, I noticed my battery has swollen quit a bit. New battery on it's way.

Phone will not turn on

Unless I pull the battery. Has anyone else had this problem before??
Huh? Your phone doesn't turn on unless you remove the battery? Or it doesn't turn on unless you remove and reinsert the battery?
If the former, then sweet; your phone's powered by sheer nothing and will never experience battery life problems!
grainysand said:
Huh? Your phone doesn't turn on unless you remove the battery? Or it doesn't turn on unless you remove and reinsert the battery?
If the former, then sweet; your phone's powered by sheer nothing and will never experience battery life problems!
Click to expand...
Click to collapse
My guess is that buddy has the phone lined into the computer to power it on sans battery. Perhaps a faulty battery?
Without any more information than this, perhaps the problematic phone truly is MAGIC!
Yeah, my power button got very unresponsive after a few weeks, and it was so totally annoying, trying to bring it out of sleep or reboot, that I called a warranty repair. Got the phone back after about 5 days. Make sure to keep your battery, battery cover, SD card, and SIM card.
If you have additional questions, US customers may contact HTC by calling 1-888-216-4736. Outside the US, users should refer to the HTC website for the appropriate phone number.

[Q] HTC One Will Not Boot Charging LED Not Turning On

Hello, I have a Sprint HTC One that I have been using for a little under a year. The phone was never dropped or exposed to any kind of water damage. A couple days ago the phone was over heating and the battery charge dropped from about 80% to 30% within minutes! I restarted the phone but it continued to keep over heating. I left the phone on for a few minutes and then powered it off so that it could cool off. I plugged in the charger and the charging light came on as usual. The charging animation also appeared on the screen like it always did. I left the phone to charge over night and in the morning the phone showed no signs of life. The charging LED will not turn on and the phone will not respond to any combination of buttons that I tried.
I can buy a new phone, that isnt the problem but I really want to get this phone repaired so that I can retrieve my files off of it. The problem is, can the HTC One even be repaired? Can I trust a phone repair shop to replace whatever part is broken without damaging the back cover because i have seen the IFIXIT teardown and the HTC One has a repairability rating of 1 out of 10. Is there any way that I can send it in to HTC or anything like that? Also, do you guys have any idea whats going on with the phone? Did the motherboard fry, or is the battery completely dead? And if the battery is dead, does that prevent the charging LED from lighting up?
I'm not worried about the cost, I just need the phone repaired asap. Thanks XDA.
jluca98 said:
Hello, I have a Sprint HTC One that I have been using for a little under a year. The phone was never dropped or exposed to any kind of water damage. A couple days ago the phone was over heating and the battery charge dropped from about 80% to 30% within minutes! I restarted the phone but it continued to keep over heating. I left the phone on for a few minutes and then powered it off so that it could cool off. I plugged in the charger and the charging light came on as usual. The charging animation also appeared on the screen like it always did. I left the phone to charge over night and in the morning the phone showed no signs of life. The charging LED will not turn on and the phone will not respond to any combination of buttons that I tried.
I can buy a new phone, that isnt the problem but I really want to get this phone repaired so that I can retrieve my files off of it. The problem is, can the HTC One even be repaired? Can I trust a phone repair shop to replace whatever part is broken without damaging the back cover because i have seen the IFIXIT teardown and the HTC One has a repairability rating of 1 out of 10. Is there any way that I can send it in to HTC or anything like that? Also, do you guys have any idea whats going on with the phone? Did the motherboard fry, or is the battery completely dead? And if the battery is dead, does that prevent the charging LED from lighting up?
I'm not worried about the cost, I just need the phone repaired asap. Thanks XDA.
Click to expand...
Click to collapse
HTC has the tools to repair it ..but theirs no guarantee your phone will not get erased/reset in the process
Did you try power + vol up + vol down for 2min ?
clsA said:
HTC has the tools to repair it ..but theirs no guarantee your phone will not get erased/reset in the process
Did you try power + vol up + vol down for 2min ?
Click to expand...
Click to collapse
I did try power + vol up + vol down for 2min to no avail. I guess i will have to send it to HTC and hope for the best. Thanks for the quick response.
hey! did you find a solution for this problem. I have same problem with my HTC one sprint.
jluca98 said:
Hello, I have a Sprint HTC One that I have been using for a little under a year. The phone was never dropped or exposed to any kind of water damage. A couple days ago the phone was over heating and the battery charge dropped from about 80% to 30% within minutes! I restarted the phone but it continued to keep over heating. I left the phone on for a few minutes and then powered it off so that it could cool off. I plugged in the charger and the charging light came on as usual. The charging animation also appeared on the screen like it always did. I left the phone to charge over night and in the morning the phone showed no signs of life. The charging LED will not turn on and the phone will not respond to any combination of buttons that I tried.
I can buy a new phone, that isnt the problem but I really want to get this phone repaired so that I can retrieve my files off of it. The problem is, can the HTC One even be repaired? Can I trust a phone repair shop to replace whatever part is broken without damaging the back cover because i have seen the IFIXIT teardown and the HTC One has a repairability rating of 1 out of 10. Is there any way that I can send it in to HTC or anything like that? Also, do you guys have any idea whats going on with the phone? Did the motherboard fry, or is the battery completely dead? And if the battery is dead, does that prevent the charging LED from lighting up?
I'm not worried about the cost, I just need the phone repaired asap. Thanks XDA.
Click to expand...
Click to collapse
aashishbhargav said:
hey! did you find a solution for this problem. I have same problem with my HTC one sprint.
Click to expand...
Click to collapse
Yeah the solution is to send it to HTC and they'll repair it for you.
Sent from my Optimus G using XDA Premium 4 mobile app

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