Database Develop

[Q]Mystery of the bricked phone. Anyone wanna try solving?

So AT&T sent me a Warranty Replacement for the sleeping death problem. Im talking about every 2 or 3 minutes. Sometimes I cant even turn it on even with the USB cable plugged in.
The replacement just arrived today without battery. I put my old battery in and I get the same thing. Phone wouldnt turn on. It might turn on if I plug the USB cable in. And it would turn off again in about 2 or 3 minutes. So I am thinking its the battery thats causing the random shutdown and sleeping death.
Or is it possible I got another phone with the same problem? I cant turn both phones on while plugged in without the battery. Is that normal?
Im going to try to buy a new battery tomorrow to test out the battery theory. HOpefully the Corporate store carries it.

Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?

Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger

terrigan said:
Just from your description it sounds like the battery. Is it possible to get a brand new Captivate with the exact same problem after you inserted the battery from the old phone?
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Well the replacement is a refurbished phone but whats the chance of it having the same problem?

Zilch25 said:
Yeah it really does sound like a battery issue. Have you plugged the phone in a bit with the battery inserted without powering on?
Battery might just be discharged, you should get a battery charge status on-screen after plugging it into the charger
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Click to collapse
If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery

vinunleaded182 said:
If im lucky, the battery status screen will come up and say 100%. If Im more lucky, I can power the phone on with the cable plugged in but then the phone would turn off by itself few minutes after I unplug the cable.
Can anyone confirm this for me. If see if you can turn the phone on while plugged in but no battery
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Click to collapse
Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar

Zilch25 said:
Well I'm plugged into my computer's USB but nope, can't power on without battery.
You may have gotten either another defective handset or your battery is fubar
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Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only

vinunleaded182 said:
Woah cant turn on without battery but plugged in? MJor design flaw dont you think? Damn i shouldve stuck with samsung tvs and mo itors only
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Click to collapse
The funny thing is, if you yank the battery while it's plugged in the phone will stay on... just won't start without the battery present =P

I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****

vinunleaded182 said:
I wrongly accused the oc kernel to be the culprit of the sleepin death issue. What a ****
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Click to collapse
Haha well theres always the possibility that you got smacked with two busted handsets... however unlikely that might be now time to scream at AT&T till they give you a non suck battery to confirm the problem.
Hopefully they didn't stick you with a handset without key combinations... make sure you get the replacement battery before you ship back your original handset and verify the problem... the replacement might not have download mode key combos, so test it all out and make sure you dont get screwed

this mystery is pretty much solved. thanks guys

Has anyone had this issue with their battery?

Hey i'm having 2 issues with my N1. If i want to turn the phone on i have to be holding the power button on my phone while putting the battery in it. another and more important issue is that whenever my phone reaches 20% battery i get a warning and the phone shuts down. im running Miui 1.5.20 anyone with similar issues and fixes? thanks.

thatg said:
Hey i'm having 2 issues with my N1. If i want to turn the phone on i have to be holding the power button on my phone while putting the battery in it. another and more important issue is that whenever my phone reaches 20% battery i get a warning and the phone shuts down. im running Miui 1.5.20 anyone with similar issues and fixes? thanks.
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Early battery shut down can be solved by the link in my thread.

can you point me to a specific link, i downloaded the battery calibrator app and am trying this now.
http://forum.xda-developers.com/showpost.php?p=9583271&postcount=340

how about this issue with having to hold the power button while i put the battery into the phone in order to get it to boot?

Yeah that's the guide. Your age value needs to be updated to match how old your battery is now.

thatg said:
how about this issue with having to hold the power button while i put the battery into the phone in order to get it to boot?
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Sounds like the power button issue although you shouldn't need to touch the power button. And in general people plug in the charger but I've herd people say they could do it without the charger so it's possible.

im considering getting a new 1600mah battery off ebay, is there a thread on these things are they any good or am i wasting my time?

We covered the different 1600 batteries in that thread in my sig way back. I use a 1600 and got lucky it was one of the good ones. Its hit or miss really but definitely worth it if you get one of the good ones. Just stick with the seido or mugen if you want to be safe. Then use our app to check if its a proper battery.

HTC Vivid Wont Turn On!?

Soo my phone just died and I plugged it into the charger. I left for like 10min came back and it didnt turn on.
I plugged out the charger and put it back in, then the orange like would light up for about 5 seconds then turn back off. Right after that my home, menu, back, and search button would vibrate everytime id touch them.
I tried to take out battery for 5min then insert it back in and turn it on.
Still a blank screen.
Everytime I plug in the charger into the phone. Light would come up, go away, then buttons vibrate.
Anyone have a solution for this problem?
Will be much appreciated! :good:

Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.

etownrider89 said:
Funny you ask, my phone did the exact same thing for about 3 days. Was afraid to take it in since it's rooted, however figured it was worth a shot, took it in, let them take a look. They didn't bother checking the phone other than putting in a code to show the battery stats. Declared it was a faulty battery and was still under manufactured warranty so they ordered and shipped me a brand new battery. Matter of fact I just received it today and am now typing from the very same phone. It's just the battery
Sent from my HTC VIVID.
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I dont think I have a warrenty. Do you really think its the battery?
One time it successfully turned back on. I cant remember how I did it... lol

Yea its definitely the battery. I left it plugged in alllll day and nothing. It would flash for 10 seconds then turn solid for 5 then turn off. Bottom buttons would have that haptic feedback. But screen wouldn't turn on. I put the new battery in about 3 hours ago after getting off of work (they fed exed) it. And it has worked ever since. P.S. If you have att you are always under the standard manufacturers warranty for one year from purchase date. It doesn't hurt to call and ask or take it in.
Sent from my HTC PH39100 using xda app-developers app

It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..

Well if it's the battery just order an anker battery off amazon. Anker is actually a great company and I have 2 anker batteries right now as spares as well as an external anker power bank for instant charging purposes.
Sent from my HTC Flyer P510e using XDA Premium HD app

zRadiz said:
It cant be possible, because ive actually got it turned back on before....
It just seems like everytime my phone dies I have this problem.
and it takes forever to get it to work again..
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Click to collapse
Yea probably the battery. HTC will most likely send you a new one for free if you let them know what's going on. Or just go to your local AT&T/Bell/Rogers/etc store and they'll get you a new battery.

http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.

I've had my battery die several times with no issues. Of course since I have backup batteries and external chargers I just swap the battery and its all good
Sent from my VTC HIVID using the xda app

I had a similar problem a couple of months ago. Battery ran out, so I put my phone on the charger. Orange light came on for maybe 3 seconds, then the orange light would continually flash, must have happened all night once and it didn't gain any charge... Every night afterwards for about a week it was doing the same thing, only way I could fix it every time was to alternate battery pulls with unplugging the charger until the orange light stuck on. It took half an hour to get it to stay on sometimes.. But, since I've been using my new battery I've had no problems at all, even with the old battery, I try to circulate batteries all the time.. I'm at a loss as to what's causing my (old) issue. Lol, just remembered something silly and probably unrelated, but I think the problem stopped around the same time my original battery went through the wash.. I know I shouldn't be using it, but it seems to hold charge better as well this is not a recommendation to go out and run batteries through a washing machine cycle though ;-) just saying
Sent from my De-Sensed HTC Vivid using xda premium

So stupid these batteries. My dad's vivid hasnt had this issue, mine has, it did the exact same thing, I put my battery in his it wouldnt charge, put his in mine, it booted. I bought a new battery. White HTC vivid.

glad I found this thread I am having the same issue on my vivid. I unplug and pull battery but when trying to reboot orange light flashes a couple seconds and I just get feedback from the keys. I got it to work yesterday but I went ahead and turned it off and now I am back to nothing. See if replacing battery works. Do any other HTC batteries work or only ones specific to the vivid?

Potential Fix
Alright, had same problem as the OP and got my phone to turn back on by following these steps:
Plug in the phone, (get the brief orange light / Softkey vibrates) and let sit for about an hour.
Remove phone from charger.
Remove battery from phone.
Wait for about 30 seconds.
Insert battery into phone.
Do *NOT* plug the wall charger back in yet.
Attempt to power on phone.
Mine fired up to the HTC logo, and I was able to plug the charger back in. When it got to the home screen I had 28% battery life, so I'm pretty sure its charging even though its not turning on.
I'm not trying to suggest it isn't a bad battery. Or hardware. Or the universe hating you. I'm just letting you know what worked for me in the hopes it helps someone else.
Also, I haven't had the luxury to try and replicate these steps as a 100% success rate. I'm really not trying to let the phone die completely.

I just posted the same question about this strange thing a few minutes ago, only to realise someone was having similar problems.
I'm located out the US so i'm hoping one these shops have a battery for this phone.
I'm going to try g33mt4z method and try battery pull with the power on and see if that helps cause i have no other alternative for a battery if non is on island and I'll have to order one online
thanks
G

Clockworkmod does not work for power off charging...
Switch to twrp
Sent from my Vivid 4G using Tapatalk 2

Ok guys I think I got it.
What I did was
Take out the battery
Put the batter back in
Plug in the charger
When the light come on hold down Vol down and power button
When phone boots to bootlader choose recovery
you will get white HTC creen, leave phone plugged in for a while 30 mins or so
then while leaving charger plugged in attempt to power phone pn
phone should boot regularly
Finally.... don't let phone battery run down or get external charger or change to twrp as one person suggested.
I'm just glad that I was able to get my phone booted, as I live outside the US can't go to an ATT store and HTC phones aren't the most popular here.
I'm wondering if I should order a battery from Amazon just in case

[Q] Phone wont turn on

Hello, i have one question
Now I came from my job and I use my phone about few minutes and then the phone turns off. Can someone tell me what can be problem?
Cant go in recovery or download mode?

Are you rooted? If yes, which root method did you use? Custom ROM installed? Any apps installed that are not from Google play? Are you sure the battery is good? Do you see/hear anything when trying to power on? Any and all details would help.

darksideno1 said:
Hello, i have one question
Now I came from my job and I use my phone about few minutes and then the phone turns off. Can someone tell me what can be problem?
Cant go in recovery or download mode?
Click to expand...
Click to collapse
This sounds rather stupid, but some users have reported that turning off the feature "Allow apps to scan WiFi in background" solves the problem. I honestly have no idea what that has to do with it but give that a try. If not you can just do a factory reset from the menu.

@edessa : no, i am not rooted. all is official. All apps are from Google Play and I use the same like on my previous phone (Galaxy S2). About battery - today I go in shop and I will try to see if is problem in battery. Strongly hope that the problem is in the battery.
I dont see or hear anything when I try to power on. There is only black screen, without samsung logo or vibration on power on.

I would get a new battery. Sounds like your battery is dead. In some Android devices, not sure about the N3 if you let the battery completely die then even if you connect it to a charger it will not power up. If it cannot power up then it cannot charge either. The phone has to actually start in order to charge the battery as the charger is a smart charger.

I tried with new batteries and phone still not turn on. And now I send it to repair

Solarenemy68 said:
I would get a new battery. Sounds like your battery is dead. In some Android devices, not sure about the N3 if you let the battery completely die then even if you connect it to a charger it will not power up. If it cannot power up then it cannot charge either. The phone has to actually start in order to charge the battery as the charger is a smart charger.
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Click to collapse
You phone can run without a battery just using the USB cord. Sending it in for repair is probably the best option at this point
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4

Galaxy Ace GT-S5830 dead.

G'day folks
Newbie; not very tech savvy. Galacy Ace GT-S5830 suddenly dead. Tried reset code Power + Home; nothing. Hooked up to charger and tried again; nothing. Tried Home + Power + Vol - and Vol+, also nothing. Hooked up to PC, and Home + Power + Vol- gets Downloading... to show on screen but nothing else.
Since discovered battery faulty; won't hold any charge even when out of phone.
Could faulty battery have caused the failure during my earlier attempts to reset?
Have I ruined my software?
Can the phone be restarted without a battery to check/recover it, or do I need a new battery first?
Cheers

frankus333 said:
G'day folks
"Could faulty battery have caused the failure during my earlier attempts to reset? "
# Sure could.
"Have I ruined my software? "
"Can the phone be restarted without a battery to check/recover it, or do I need a new battery first?"
# Batteries are cheap on ebay. Fingers crossed for you
Click to expand...
Click to collapse

How far gone?
Ri9000 said:
frankus333 said:
G'day folks
"Could faulty battery have caused the failure during my earlier attempts to reset? "
# Sure could.
"Have I ruined my software? "
"Can the phone be restarted without a battery to check/recover it, or do I need a new battery first?"
# Batteries are cheap on ebay. Fingers crossed for you
Click to expand...
Click to collapse
Thanks Ri9000
I am currently attempting to make a warranty claim for this replacement battery which suddenly failed after 8 months but the supplier is claiming it is "normal wear and tear" so we will see how that pans out.
I wonder if I can do any further testing of the phone using this battery only while phone is on charger or attached to PC. I presume the charger or USB port should provide all necessary power, and a faulty battery (or even absence of a battery) should not prevent this? Or is it not possible to do any further testing or resetting until I have another good battery in the phone?
I also wonder if any of the resetting keystroke sequences I have used already have wiped the existing software straight away, before any commands or inputs were confirmed? e.g.; does putting the phone into "Downloading..." or "RAMDUMP (ARM9)" modes automatically wipe the software?
I guess I am trying to ascertain whether the current failure to boot up is due to the faulty battery in the phone while powered by charger or USB, or whether the software has been wiped?
Clarifying these questions will help me decide whether it is worthwhile continuing with this phone or not.
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Click to collapse

Success; happy days
frankus333 said:
Ri9000 said:
Thanks Ri9000
I am currently attempting to make a warranty claim for this replacement battery which suddenly failed after 8 months but the supplier is claiming it is "normal wear and tear" so we will see how that pans out.
I wonder if I can do any further testing of the phone using this battery only while phone is on charger or attached to PC. I presume the charger or USB port should provide all necessary power, and a faulty battery (or even absence of a battery) should not prevent this? Or is it not possible to do any further testing or resetting until I have another good battery in the phone?
I also wonder if any of the resetting keystroke sequences I have used already have wiped the existing software straight away, before any commands or inputs were confirmed? e.g.; does putting the phone into "Downloading..." or "RAMDUMP (ARM9)" modes automatically wipe the software?
I guess I am trying to ascertain whether the current failure to boot up is due to the faulty battery in the phone while powered by charger or USB, or whether the software has been wiped?
Clarifying these questions will help me decide whether it is worthwhile continuing with this phone or not.
Click to expand...
Click to collapse
Hugh relief; the phone is fine. Another battery has allowed the phone to come back to life as usual, and even charge properly, apparently. (I borrowed a smaller battery from a Nokia and had to hold it in place, but it worked.)
So the answers in this case appear to be: yes, faulty battery can cause phone to do lots of weird things including be non-responsive even on the charger, and no, attempting resets doesn't necessarily ruin the phone software.
Thanks and Cheers
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