I've had my phone replaced 4 times now, each had a problem. I'm on my 5th Nexus 6 and this one has speaker crackle in the top speaker. I noticed it when I had a Facebook notification, but I haven't heard it since, so obviously. I can only hear it when I play some sort of sound, and afterwards, once the particular sound has finished playing, I hold it right against my ear, and it's sort of like white noise with like crackles and pops in. I can't hear it when it's away from my ear and it doesn't seem to affect call quality.
I've noticed the bottom speaker outputs normal white noise once audio has finished playing, but again, only when holding it up to my ear.
I've read a lot of people have had this, but their replacements seem to do the same thing. Is this worth a replacement (in my case a refund, I don't want a sixth phone) or is it just one of those things that won't really affect the phone?
Move doesn't appear to get any worse when the battery is lower either. It's constant when Google Music is open, when a song is on pause, but I only know this because I held it right against my ear.
Surely, if it was a defective speaker, the speaker wouldn't sound as good as it does playing audio?
Anybody else's so this?
zingxao said:
I've had my phone replaced 4 times now, each had a problem. I'm on my 5th Nexus 6 and this one has speaker crackle in the top speaker. I noticed it when I had a Facebook notification, but I haven't heard it since, so obviously. I can only hear it when I play some sort of sound, and afterwards, once the particular sound has finished playing, I hold it right against my ear, and it's sort of like white noise with like crackles and pops in. I can't hear it when it's away from my ear and it doesn't seem to affect call quality.
I've noticed the bottom speaker outputs normal white noise once audio has finished playing, but again, only when holding it up to my ear.
I've read a lot of people have had this, but their replacements seem to do the same thing. Is this worth a replacement (in my case a refund, I don't want a sixth phone) or is it just one of those things that won't really affect the phone?
Move doesn't appear to get any worse when the battery is lower either. It's constant when Google Music is open, when a song is on pause, but I only know this because I held it right against my ear.
Surely, if it was a defective speaker, the speaker wouldn't sound as good as it does playing audio?
Anybody else's so this?
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Hello,
I have the same problem. It's a low frequency noise... after each sound, but only if you hold it to your ear.
Let me tell you that, that does not affects the overall product. I have deal with lots of FACTORY BUGS (like Sensation 4G BT antenna) and so on, but this 1 sec low frequency does not affect as much.
For me is only more noticeable when on low battery.
Hope this helps!:good:
I think it's more of a software issue, are you completely stock? I flash a lot of Roms. There are some I get the crackle noise some that I don't. I also use lean kernel which has updated audio and display drivers... No crackle or pops for me in quite a long time
Is it definitely a software problem? I read online about people saying its hardware, but if it is software I'll keep it. If not I'll have to send it back Monday... would a factory reset do anything?
And yes, completely stock.
And same, mine is worse when on low battery. If I play a game with sound off, there's this constant buzz coming from the top speaker.
Related
Upon receiving my second HTC one today (I RMA'ed the first one due to quality control issues discussed here: https://www.youtube.com/watch?v=NwOu5oXpjVQ ) I find that this one have something loose inside of it, somewhere around the area of the upper speaker or the camera (camera works I've checked it). And it makes this Rattling/buzzing noise every single time a put the phone in my left palm (or by lightly tapping the upper part of the phone), quite annoying after awhile... It's not from a loose power button nor the volume keys. I also tried pulling out the simcard tray as well, and the noise persists.
I never noticed this on the first phone. Are you experiencing any of this? This can't be normal, right?
Hey, a simple no answer would be good if you're not.
Thanks.
(Added poll)
No not for me. If anything, its probably the camera for you thats "loose". It happens with a lot of phones
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
dborgo said:
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
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Got mine RMA'ed, second time now. I haven't received a refurbished unit as of yet.. But I'm not in the US and rma's are handled a little different (we do it through the retailer as long as there is any warranty left). Got a new device last time, and I'm expecting that is what I will be getting this time also.
Has anyone observed speaker crackling above mid-volume? My top speaker has a buzzier character that gets more noticeable as you play louder and bassier/fuller sounds. I'm not sure if it's crackling or something rattling inside the case. The lower speaker sounds clear and normal.
I have this as well.
janedoe5000 said:
I have this as well.
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Same
Mine doesn't
I made a short recording to show what I mean. The sample is from plugging in my magnetic cable a couple of times. The charging sound is particularly annoying to hear crackling.
I may have to send my unit back to Clove for warranty service. Bummer.
I have the same issue, and yes, it is the charging sound that is the most annoying, it sounds exactly the same as yours, is if something is loose inside and vibrates.
Until now I was willing to live with it since apart from that I love this device... until yesterday evening that is, when I realized that also the gyroscope calibration is way off (when trying to play Doodle Jump) and there doesn't seem to be a way to do a system-level calibration of that thing anymore. There used to be in older Xperia models in the service menu. Now I'm thinking of sending it back, which I really would rather not, having already configured everything to my liking...
Does anyone notice a very light clicking noise from back speaker when on speaker phone right after hanging up on a call?
Just the NSA, disregard.
Lol,thought it might have something to do with radio/network stuff or like u said nsa..smh
I notice it makes the clicking noise anytime the back speaker gets used at all,there's a light hiss then click,guess kinda like an amp would sound when being turned off.
No one else here it?
Raver27 said:
No one else here it?
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Yes, I hear it. This has been audible on every phone i've had in recent memory, you probably just never listened for it before. Anytime sound is routed through the speaker you get the hissing, followed by the click as the amp shuts off 2 or 3 seconds later. Sometimes it's audible through headphones also, depending on the headphones.
Lol yeah only noticed, because when on call using speakerphone it clicks 2 or 3 times and it's just a tad louder then when turning off any other time,other wise probably would never heard it.
I have a N910F and noticed it this morning. I here it, it's like a frying noise, and if you get close enough you here it every time a sound is routed throughout the speaker on or off.
I'm on Lollipop 5.0.1 Baseband version N910FXXU1BOC3.
I don't think it's normal, Samsung is playing around with the audio system, you couldn't turn off sound completely until this ver of lollipop and still even when audio is completely off you can here the speaker fry when something is routed to it.
As the subject states.
I'm noticing my bottom speaker is massively louder then the top speaker when playing music and when in call on loudspeaker.
I test by simply covering one of the speakers. The effext is very evident.
The top speaker is very low compared to bottom.
Is anyone else noticing this or has my top speaker failed on me?
dillalade said:
As the subject states.
I'm noticing my bottom speaker is massively louder then the top speaker when playing music and when in call on loudspeaker.
I test by simply covering one of the speakers. The effext is very evident.
The top speaker is very low compared to bottom.
Is anyone else noticing this or has my top speaker failed on me?
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Click to collapse
I'm noticing the same thing. Balance seems to be off.
If you have had it like that since the beginning you are most likely experiencing the same problem i had.
When the phone was built in the factory, a small plastic piece above the speaker wasn't removed correctly so it muffled the speaker. It went under the warranty cause it's a a problem from the factory
GeoI777 said:
I'm noticing the same thing. Balance seems to be off.
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Starting to think this is normal?!
Which is weird.
I say normal. Because I just ran the rest on my girlfriends z3c and she notices the same low sound from top speaker.
Lame.
Gonna go test this is store on the demo models see if this is indeed normal...
Tried the demo model in store today I can confirm that both top and bottom speakers provided an EQUAL level of sound (when playing music at least.)
Unlike my phone which has clearly suffered over time through no direct fault of my own.
Sending it back tomorrow
I have a problem with my speaker sound, while listening to any audio whether it be YouTube, Netflix, Music player etc... After about 6 minutes the sound quality changes it's as if the bottom. Speaker gets lower and the front speaker gets louder if you close the app and then try again it's fine until 6 minutes again. I have already received 2 replacements and all 3 phones have the same problem. Is anyone else experienceing anything like this?
I have the opposite problem, the bottom speaker is too loud and the front facing speaker is too quiet. I have unsuccessfully been trying to find an app to balance them with no luck.
If you have had your device for less than 14 days, I would take it back to the retailer for a replacement. As there is a chance that you were given a faulty unit. Otherwise take it to a Samsung Service Center and let them take a look at it.
Billyrouth said:
I have a problem with my speaker sound, while listening to any audio whether it be YouTube, Netflix, Music player etc... After about 6 minutes the sound quality changes it's as if the bottom. Speaker gets lower and the front speaker gets louder if you close the app and then try again it's fine until 6 minutes again. I have already received 2 replacements and all 3 phones have the same problem. Is anyone else experienceing anything like this?
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You're not the only one. I made a thread about this a while back but nobody here really noticed. It still happens on my latest software update (ARJ1, September security patch). On Samsung Community there's a lot more complaints:
https://us.community.samsung.com/t5...ote9QuestionsandAnswers/page/1/thread-id/1440
Some people tried contacting Samsung but the staff had a hard time detecting it. I got mine overseas in Taiwan and can't readily communicate with them at the moment. I always get a "due to we don't understand your message" reply if I use my phone's feedback option. I did try to email them directly but the reply seemed somewhat generic like "try using safe mode". I haven't done this myself but other users have said it still occurs in safe mode.
The fact that replacements have it lead me to think it's a software bug - the bottoms speaker is supposed to emphasize bass a bit more than the top speaker but it almost sounds like the left and right speaker EQ gets swapped (even though the stereo channel polarity is still constant). When it happens the top speaker becomes bass-heavy and bottom speaker sounds bass-light and treble-heavy. It also seems "worse' in some apps than others. For example I barely notice it in music as only the bass seems to drop on the bottom speaker but on other occasions it sounds like the bottom speaker is sucked down in volume.
Really hoping Android Pie fixes it.
I haven't noticed this issue, but I did post a few days ago regarding sound skipping and corrupting on wired headphones.
I've tracked this down to the EQ not playing well with the UHQ Upscaler. If you have any EQ set other than Normal the sound gets distorted through headphones.
Maybe it's related? I know the UHQ Upscaler is disabled when playing through the speakers but the EQ isn't, do you use anything other than 'Normal' EQ settings?
It has only started on ARJ1 (Oct Security patch level) for me. I've fed it back to Sammy.
Oh, you can download Sound Assistant from the Galaxy Store and that lets you play with the left / right balance.
I didn't try Sound Assistant yet, but I forced the speaker output to mono in the phone's settings, and the problem still occurred. So the problem isn't related to the stereo imagery, but rather how each speaker is tuned regardless. Some have suggested it could be a defect in the amplifier but I think if this were the case the effect would be more permanent. I think it occurs more frequently in the ARJ1 update compared to the update before that. I don't recall it occurring in Samsung Music very often before but now it seems to happen after about 4-5 minutes. I temporarily exited the app (without closing) and played music from Poweramp, stopped, then played music on Samsung Music and it sounded normal again.
Blah - is it just me or has this issue become somewhat more easily replicated, but more inconsistent? I was watching some videos with narration, and it sometimes feels like it pans left and right at the same timepoints when I replay that section.
Also, Horizon Chase sounds pretty awful now. The music volume seems to dip out and the sound effects are too loud.
hi all after 1 week of trying i figure out how to fix the problem simply delete the file with name ((SoundBoosterParam.txt)). in the root/system/vendor/etc
you're done
You need root in order to delete the SoundBoosterParam.txt file, and I'm not comfortable rooting a $1k phone under warranty. I turned off Dolby Atmos and changed sound to mono...EQ is normal. While mono isn't the quality sound I want, this has stopped the issue. A user at https://us.community.samsung.com/t5/...thread-id/1440 though said it didn't fix his.
Like FYL21, I tried emailing Samsung but got the usual "this is another canned robotic answer that doesn't address the issue" response. So I just spent about an hour on the phone with them. After continually trying to explain the issue and being told everything to try that's been tried, I finally spoke to a manager who made note of the links to the issue on their forum. She is escalating this as an issue for the technicians to read the complaints and look into this. Maybe it'll be fixed by the time the Note 10 comes out.
That was me as well in that thread. The thing is the speakers are still tuned differently even if they are in a mono configuration - the bottom one is EQ'd for bass and the top for treble (I'm not sure if this changes if you rotate the phone). I got Android Pie but am still testing out if it happens. Some apps or videos still have brief panning at specific time points, but this might just be related to the equalization and it doesn't seem as long-term as it was before (where you had to restart the app or plug/unplug headphones to fix it). I can live with that but it's annoying when it abruptly dips on the bottom speaker and even worse for calling.
you guys should think of this phone as a sound bar.
in that type of configuration, its one device generating sound that appears as stereo even though there is 1 device and not 2 .( or more)
the position and tuning of the speakers within that bar is tuned so that it feels like stereo/multichannel.
so in the same way is the phone tuned that way. plus if you think of it, you hold your phone 90 %of the time upright. the speakers on that position are not left to right but top and bottom...
so again don't look at the position of the speakers on the phone to deduce which is the left or right speakers but as how the devixe as a whole is reproducing the feel of stereo without an array of speakers like on home cinemas or in your car.
think of it, the space between the speakers is so narrow that youd have to be a small mouse to be able to enjoy real left and right channel audio from the speakers in landscape...
anyways this has nothing to do with the audio fading out but more towards our expectation of multichannel audio and how the phone reproduces it.