[Q] Unmodified factory XT1068 froze during normal use. Bootloops. - G 2014 Q&A, Help & Troubleshooting

Was just using my new XT1068 when it just froze and then refused to ever boot up again. The Android bluelogo on white screen appears and then goes away. Doing this again and again till the battery drains out.
Is there any solution other than returning it ?

icosahedronman said:
Was just using my new XT1068 when it just froze and then refused to ever boot up again. The Android bluelogo on white screen appears and then goes away. Doing this again and again till the battery drains out.
Is there any solution other than returning it ?
Click to expand...
Click to collapse
boot to fastboot mode and factory reset after going to recovery

but it just shows the android logo and does nothing
reefuge said:
boot to fastboot mode and factory reset after going to recovery
Click to expand...
Click to collapse
I get the following Fastboot screen:
AP Fastboot Flash Mode (S)
48.07(*) (sha-eadfa...., 2013-07-09,17:07:22)
CPU: MSM8226 CS
eMMC: 16GB Sandisk RV=07 PV=01 TY=57
DRAM: 1024 MB Elpida S4 SDRAM DIE=4Gb
Battery OK
Device is LOCKED. Status Code: 0
Connect USB Data Cable.
Selecting "Factory" or "Recovery" simply gives me the same old boot loop with the logo screen and blank alternating till batterry die-out.
What is the "Connect USB Data Cable" instruction ? Is that necessary ?

icosahedronman said:
I get the following Fastboot screen:
AP Fastboot Flash Mode (S)
48.07(*) (sha-eadfa...., 2013-07-09,17:07:22)
CPU: MSM8226 CS
eMMC: 16GB Sandisk RV=07 PV=01 TY=57
DRAM: 1024 MB Elpida S4 SDRAM DIE=4Gb
Battery OK
Device is LOCKED. Status Code: 0
Connect USB Data Cable.
Selecting "Factory" or "Recovery" simply gives me the same old boot loop with the logo screen and blank alternating till batterry die-out.
What is the "Connect USB Data Cable" instruction ? Is that necessary ?
Click to expand...
Click to collapse
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help (to follow) as several ways to fix 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work

no fallen android/red triangle comes up
When I enter into the AP fastboot mode and select either "Factory Reset" or "Recovery", the phone
again shows the Motorola/Android logo and starts bootlooping again.
I've attached a video of what happens when I select "Recovery" on youtube.
I don't get any fallen android/red triangle.
youtube dot com /watch?v=l_TO68t0DRs&feature=youtu.be
reefuge said:
ok your phone is 100% recoverable if you can still get AP fasboot flash mode
i will sort instructions to help (to follow) as several ways to fix 1st we try simple way
1) get to Ap fast boot mode (hold power and volume down until phone screen fully off and vibrates- count 1,2,3,4,5 and release release both button at same time - should be in AP fast boot mode)
2 use volume down (- ) minus to select recovery DO NOT touch power button
3) Use volume up (seems crazy but is the way) to enter recovery screen will go black
and the fallen android / red triangle comes up....
4) now hold power and quickly tap volume up... should enter recovery (this only works for lollipop) or for kitkat (use 4a)
4a)(optional for kitkat only) hold volume up and quickly tap power.... should enter recovery
5) in recovery volume down to wipe data/factory reset NOW use POWER to select (this take up to 5 mins to complete)
6) repeat with cache
7) reboot
phone should now work
Click to expand...
Click to collapse

icosahedronman said:
When I enter into the AP fastboot mode and select either "Factory Reset" or "Recovery", the phone
again shows the Motorola/Android logo and starts bootlooping again.
I've attached a video of what happens when I select "Recovery" on youtube.
I don't get any fallen android/red triangle.
youtube dot com /watch?v=l_TO68t0DRs&feature=youtu.be
Click to expand...
Click to collapse
Install Motorola device manager (for usb drivers) save and run
https://www.motorola.com/getmdmwin
Now download the xt1068 5.0.2 or 4.4.4 in my signature (this will restore/update or downgrade phone)
extract to desktop ONLY do NOT RUN IT yet
download modified CORRECT auto restore script and extract then copy to the xt1068 5.0.2 or 4.4.4 folder (you should now have 2 auto restore scripts)
Manually put phone into AP FASTBOOT MODE (usb cable plugged in) hold power and volume down till screen goes blank (and may vibrate) still holding count 1,2,3,4,5 and release both to get to AP Fastboot flash mode
and run
Modified auto restore script
even if error appear keep going till end (if it allows)

Thank you!
Man, thank you for this - it really saved my ass
Would have been easier if you had mentioned that your script has to be executed in an ADB environment (containing fastboot.exe) though. :good: But anyway, after studying the error messages it helped me to get my Moto G back to life instead of having to send it to service.

Related

GUIDE: Getting into fastboot & recovery

I came across this info on the web, though it would be useful. It's just how to get into fastboot, recovery, and some other menu.
Holding X & the power button:
Recovery
Holding volume up, volume down, & power:
Boot mode selection menu (0A.33)
Vol up selects, vol down scrolls
Available boot modes:
*Normal powerup
*Recovery
*AP fastboot
*BF SBF flash
*BP only
*AP BP USB bypass
*BP tools
Post 5.6.890 update:
Power + Vol Down = AP Fastboot Flash Mode (S) 0A.53
Post 5.6.890 update:
Power + Both Vol = Boot Mode Selection Menu 0A.53
Available Boot Modes:
Normal Powerup
Recovery
AP Fastboot
BP SBF Flash
BP Only
BP HW Diag & Boot AP
BP Tools
NOTE: the change "AP BP USB bypass" -> BP HW Diag & Boot AP
Holding the up arrow & power:
Fastboot flash mode
0A.33
*Battery OK
*OK to program
*Connect USB
*Data cable
Holding the OK button & power:
Safe Mode:
Open the Keyboard and hold the OK button when turning on the device.
Keep holding the OK button until the system is almost done booting up, and the device will vibrate.
It'll also have in the lower left of the screen "Safe Mode"
Volume down = AP Fastboot
Right navigation arrow (keyboard) = RP SBF Flash mode....same as in vol up and vol down menu but takes you directly to it
Up navigation arrow (keyboard) = RP Fastboot Flash Mode
M = Same as both volume down and volume up
B = Vendor flash mode
F = fastboot flash mode
have u experimented with them?
What is bp tools?
I haven't selected or tried any of them, I've only opened up each of these.
Sent from my DROID3 using XDA App
0A.33
would this be the name of the recovery some on here was looking for the name of it so they could make a custom one for root. i will try and find the tread and direct them here.
0a.33 is the bootloader version, not the recovery version.
The problem is that the bootloader is locked and encrypted and only accepts signed boot images and recovery images, so you can't gain root on a secured device via a custom recovery, unless you use a bootstrapped recovery on an already rooted device.
Safe Mode:
Open the Keyboard and hold the OK button when turning on the device.
Keep holding the OK button until the system is almost done booting up, and the device will vibrate.
It'll also have in the lower left of the screen "Safe Mode"
http://motorola-global-en-usa.custhelp.com/app/answers/detail/a_id/69361/~/droid-3---safe-mode
Deafdan02 said:
Safe Mode:
Open the Keyboard and hold the OK button when turning on the device.
Keep holding the OK button until the system is almost done booting up, and the device will vibrate.
It'll also have in the lower left of the screen "Safe Mode"
http://motorola-global-en-usa.custhelp.com/app/answers/detail/a_id/69361/~/droid-3---safe-mode
Click to expand...
Click to collapse
Cool, added to OP.
Deafdan02 said:
Safe Mode:
Open the Keyboard and hold the OK button when turning on the device.
Keep holding the OK button until the system is almost done booting up, and the device will vibrate.
It'll also have in the lower left of the screen "Safe Mode"
http://motorola-global-en-usa.custhelp.com/app/answers/detail/a_id/69361/~/droid-3---safe-mode
Click to expand...
Click to collapse
This works thanks. Trying it out because I keep loosing service. On the second phone so far. For some reason Opera Mini still works, but I doubt it would cause any issues.
[edit] Also FastReboot, Explorer(RootExplorer) and DroidLight work. The new music app doesn't see the sdcard.
While in recovery, pressing Vol Up and Vol Down at the same time will give you a menu. The options are to 1) restart the phone, 2) apply a (signed) update, 3) wipe the phone, 4) wipe the cache. Vol Up and Vol Down change the selection, while the power button selects.
When booted into FastBoot, Windows picks up a new device. I installed the ADB FastBoot (?) driver that comes with the SDK, but I was not able to ADB into the device. Pressing the power button will turn off the device immediately.
As a note, you can use ADB to boot into either one of these modes.
So am I understanding this as you can boot into Fastboot using ADB but it becomes unusable at that point?
You can use the fastboot mode access as it's designed though a somewhat limited set of commands are enabled. You can definitely use it to flash partitions on the D3.
That was proven today by krazykrvda when he tried flashing the Atrix preinstall to his D3, which worked but the dosu binary did not succeed in rooting the device.
dpwhitty11 said:
I came across this info on the web, though it would be useful. It's just how to get into fastboot, recovery, and some other menu.
Holding X & the power button:
Recovery
Holding volume up, volume down, & power:
Boot mode selection menu (0A.33)
Vol up selects, vol down scrolls
Available boot modes:
*Normal powerup
*Recovery
*AP fastboot
*BF SBF flash
*BP only
*AP BP USB bypass
*BP tools
Holding the up arrow & power:
Fastboot flash mode
0A.33
*Battery OK
*OK to program
*Connect USB
*Data cable
Holding the OK button & power:
Safe Mode:
Open the Keyboard and hold the OK button when turning on the device.
Keep holding the OK button until the system is almost done booting up, and the device will vibrate.
It'll also have in the lower left of the screen "Safe Mode"
Click to expand...
Click to collapse
I have a few you can add to this.
Volume down = AP Fastboot
Right navigation arrow (keyboard) = RP SBF Flash mode....same as in vol up and vol down menu but takes you directly to it
Up navigation arrow (keyboard) = RP Fastboot Flash Mode
M = Same as both volume down and volume up
B = Vendor flash mode
F = fastboot flash mode
Post 5.6.890 update:
[Power + Vol Down] AP Fastboot Flash Mode (S) 0A.53
[Power + Both Vol] Boot Mode Selection Menu 0A.53
Available Boot Modes:
Normal Powerup
Recovery
AP Fastboot
BP SBF Flash
BP Only
BP HW Diag & Boot AP
BP Tools
NOTE: the change "AP BP USB bypass" -> BP HW Diag & Boot AP
Android system recovery <3e> (Seems the same)
In the name of science, I tried BP tools. Well, science and the fact that I can't use my SD card or listen to music since I did bloat removal and my ringtones are borked and i'm a bit frustrated. Anyways...
Chose BP tools and it just sat on the "Dual Core" screen until I hit volume up (this is with root, without the cable plugged in). With the cable plugged in it gives me a "searching for drivers" but doesn't find anything. I found this for reference about BP Tools but didn't have the same behavior as the Atrix.
http://forum.xda-developers.com/showthread.php?t=1173668

[Q] HELP! Atrix HD Stuck in CM 10 Boot Animation

I just tried to install CM 10.1.3 on my Motorola Atrix HD.
I forgot to wipe data and cache before installing the ROM, and now it is stuck in the boot animation.
When I press the power and volume keys down together, it takes my phone to a black screen, and when I press them again on the black screen it gives me a brief menu that says
"Normal power up"
"Recovery"
"AP Fastboot"
"Factory"
and another one I can't recall.
This screen times out in about 3 seconds. and regardless of which item from the menu I select, it still shows my boot logo, then the CM animation. I cant boot into fastboot or recovery, and I can't find anything good online to help me.
Help! What do I do?
Hi. There's a catch about the bootloader mode (the menu you're describing). You have to press vol down to scroll down to Recovery, and then press vol up to select it. Pretty dumb IMO but that's how it is.
If you're completely sure you can't get to recovery using this method, you could try going into download mode and factory reset through fastboot:
Here's the guide to get fastboot working:
http://forum.xda-developers.com/showthread.php?t=2226527
To go into download mode, shut down the phone completely, hold down the power button and volume down buttons. Then let go of the power button while still holding down the volume button and it should boot to fastboot (download) mode. The connect usb cable to your pc.
You can do a factory reset (format data and cache partitions) using fastboot -w.
Btw, is there any particular reason for going CM10? CM11 is just so much better now, nightlies are pretty good (12/20 has been rock solid for me, even with ART enabled).
Good luck!

Factory APK mode - What is it?

I just tried to access fastboot on my fire and pushed the wrong button.
When holding "Volume Up" while switching the device on, it shows "Factory APK mode..." on the screen. After releasing the button the message disappears after 2 seconds and the fire boots up normal.
Nothing has happend, it works normal and all apps still work the way they did before.
So what does that mode do?
ChrBeck said:
I just tried to access fastboot on my fire and pushed the wrong button.
When holding "Volume Up" while switching the device on, it shows "Factory APK mode..." on the screen. After releasing the button the message disappears after 2 seconds and the fire boots up normal.
Nothing has happend, it works normal and all apps still work the way they did before.
So what does that mode do?
Click to expand...
Click to collapse
Likely just safe mode, only stock apps load, when in safe mode.
Used to boot device if a non stock app is causing device to be unusable.
But why do play store and so on still work when booting into that mode?
It just displays the message while booting, but nothing changes when up and running.
5.0.0 or 5.0.1 ? mine boots on fastboot mode
5.0.1, I can take a picture of it later today, didn't know there might be a difference in the versions.
I can only get fastboot ... Are you able to do this reliably? I've tried different hold an release and timings but can get it to happen.
Sorry for the late reply.
I tried to take a photo of it displaying the mode, but my phone couldn't produce a good one, so I finally took a short video. Focus is bad but you can sometimes read it.
I can repeat the process every time: Power down, hold volume up key, power on -> factory APK mode.
Hope that helps you.
Can nobody proove this works?
I mean I can't be the only one with that mode and I'm still wondering what it does.
stays now in fastbootmode - help
Tried that, now it is showing fastbootmode, nothing else happens.
It's stuck in there, it does not react on buttons, nor is it seen by adb.
What can I do to get it back to life?
[Update]
Meanwhile I googled, installed Android SDK, went to platform-tools and tried adb and fastboot.exe.
adb devices gives an empty line.
fastboot devices gives the tablets serial and the word fastboot
fastboot in conjunktion with reboot, reboot-bootloader, continue tries but does nothing on the tablet.
Looks as if I have to wait until the batterie gives up, what do you think?
killerhippy said:
Tried that, now it is showing fastbootmode, nothing else happens.
It's stuck in there, it does not react on buttons, nor is it seen by adb.
What can I do to get it back to life?
Click to expand...
Click to collapse
hold the power button till it turns off and turn on again.
not shure but this worked on the older fires.
Success!
Thanks a lot!
My v5.0.1 german tablet boots into
- recovery mode with volume down + power on keys pressed
- fastboot mode with volume up + power on keys pressed.
Recovery mode says:
Amazon system recovery <3e>
Volume up/down to move highlight;
enter button to select.
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
reboot to bootloader
power down
view recovery logs
I have this same problem on my fire that I have only bootloader 5.1.1 and tablet does not start and I can not enter the recovery I wonder if I can help solve
I have 2 Fire 5th gens, 5.1.1, and both have the factory APK mode on vol up button and fastboot mode on vol down. NO recovery mode option. I can't even make it boot into recovery using fastboot reboot commands.

Reset to factory firmware

I have a 8" Tab S2 that I installed Lineage on and I'm going to sell it so want to set it back to factory Samsung firmware. Anyone have instructions available?
Thanks.
I am facing the same exact situation. Did you find something @swallman67?
---------- Post added at 09:32 AM ---------- Previous post was at 09:31 AM ----------
I am facing the same exact situation. Did you find something @swallman67?
go to https://samfrew.com/model/SM-T710/ and pick your model# from the drop-down list (My tab is sm-t710) and then get the firmware for your region. The download is slow as hell, but it's the only place I've found with all/most of the latest firmware zips.
Download odin then flash:
Flashing guide:
1. Download and extract a zip file containing your desired firmware.
2. Open Odin Tool.
3. Boot your device in the "Download Mode":
Press Volume Down, Power and Home buttons at same time for 5-8 seconds until download mode is active.
4. Connect your device to PC via the USB cable while in download mode.
5. Next, check the "Auto Reboot" and "F. Reset Time" options in Odin Tool.
6. Hit the AP/PDA button then browse and select a tar.md5 file from the extracted folder.
7. Finally press the start button to begin flashing the firmware update on your device.
My device SM - T810
From Lineage OS 16 I wanted to go back to Android 7 (T810XXU2DRH1_T810DBT2DRH2_HOME.tar)
Flash process everything ok, but then boots only until the message "Android is started"
then back to the Samsung lettering and that in a continuous loop
Anyone have an idea how to fix that
Habe Odin3_v3.14.1 zum Flashen benutz
Even solved with 3 part Rome
rudiratlos57 said:
My device SM - T810
From Lineage OS 16 I wanted to go back to Android 7 (T810XXU2DRH1_T810DBT2DRH2_HOME.tar)
Flash process everything ok, but then boots only until the message "Android is started"
then back to the Samsung lettering and that in a continuous loop
Anyone have an idea how to fix that
Habe Odin3_v3.14.1 zum Flashen benutz
Click to expand...
Click to collapse
boot into recovery and wipe cache/format data... I ran into a similar bootloop, but was able to boot into recovery:
Once the tablet runs out of battery.. connect your power cord then:
1. Press and hold Volume Up + Home + Power button for a couple of seconds.
2. Release all buttons after the Samsung Logo appears on the screen.
ayoraider07 said:
boot into recovery and wipe cache/format data... I ran into a similar bootloop, but was able to boot into recovery:
Once the tablet runs out of battery.. connect your power cord then:
1. Press and hold Volume Up + Home + Power button for a couple of seconds.
2. Release all buttons after the Samsung Logo appears on the screen.
Click to expand...
Click to collapse
I am in this bootloop but when i try to go recovery it shows booting into recovery and then a bluescreen saying installing system update and shuts down.
https://forum.xda-developers.com/tab-s2/help/samsung-galaxy-tab-s2-sm-t813-samsung-t4099613

Stuck In Bootloop (Not able to get in fastboot or recovery mode)

My device went int bootloop suddenly while I was using it. I not able to get in fastboot (when I press Power + Down it shows fastboot window for a sec and reboots again ) or recovery mode(When I press Power + Up, Screen shows up saying no command).
I was using official build(July patch). I have not enabled ADB. My bootloader is also locked.
Is it possible to get this device working?
Any help will be appreciated.
dha72 said:
My device went int bootloop suddenly while I was using it. I not able to get in fastboot (when I press Power + Down it shows fastboot window for a sec and reboots again ) or recovery mode(When I press Power + Up, Screen shows up saying no command).
I was using official build(July patch). I have not enabled ADB. My bootloader is also locked.
Is it possible to get this device working?
Any help will be appreciated.
Click to expand...
Click to collapse
search for a video tut on youtube on testpoint
dha72 said:
...or recovery mode(When I press Power + Up, Screen shows up saying no command)....
Click to expand...
Click to collapse
This is normal behavior of stock recovery: seeing "no command" hold "power" and click "Vol+", - to get to the stock recovery menu (btw, search would 100% give you this tip even in these forums).
As you are locked, and thus you have surely lost user data, you can try to make factory reset from recovery menu.
Yet I'd try to connect phone to power and make numerous attempts to reboot, occasionally rebooting into fastboot and into recovery, - with the hope that phone will switch into the other A/B slot.
If nothing helps, TestPoint/EDL is the only option except service.
But again, the problem may be hardware issue, and as you are supposed to disassemble phone preforming TestPoint, I'd check connectors inside and tried to reboot again before reflashing in MiFlash. And do not forget to reflash in fastboot after MiFlash reflash (and unlock phone - which I did immediately after purchase).

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