Speaking phone not functioning - Nexus 6 Q&A, Help & Troubleshooting

This is my second Nexus 6 in a week now. The first one I had serious back plate bulging and some kind of liquid coming out of it . Me and the T-Mobile sale Clark assumed it was battery fluids or some water had some how gotten into the phone it was the craziest thing I'd ever seen. I got a brand new replacement and everything seems to be OK except when I'm on speaker phone the top speaker is working but the bottom one is not. If I remember correctly on the first n6 both speakers worked when I had the phone on speaker mode. Can anyone confirm this or am I mistaken and only one speaker is on during a speaker phone call.
Sent from my Nexus 6 using XDA Free mobile app

I can confirm that only the top speaker functions in speaker phone mode.

Related

Abyone else have issues with the speaker?

Even on my bed in my room alone the volume level has to be at around 70-100 percent to hear everything corectly. Below 50 percent than forget it!
Is this just me or do all captivates do this?
Sent from my SAMSUNG-SGH-I897 using XDA App
Odd .. mine seems just dandy
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine seems to have a short in it... some times the speaker will go out and then return after a quick tapping on the back of the phone
I just this minute received the warranty replacement for my Captivate on which the speaker did not work. It would sometimes work for the ringtone on an incoming call. It usually would work when I started to listen to mucis but wouldn't make it through one song before cutting out.
Can't wait to find out if I have an improved GPS!
Does anyone ever have like a static type of sound with certain MP3s or when talking on speaker?
Yeah its weird.. Hopefully we have some sort of benchmark to tell if we have functional speakers.
I've had two replacement speakers from Samsung. Still the speaker goes out from time to time and have to tap on it. Right now I have a lil peice of paper keeping pressure on it behind the battery cover. Seems to work for me
Sent from my SGH-I897 using XDA Premium App
My speakers goes out all the time definitely a problem with the captivates pushing on it gets it working I use to have a small piece of a old credit card between the cover and speaker just enough no to muffle the sound. Worked for awhile just got tired of having to mess with it when the phone would freeze.
Sent from my SAMSUNG-SGH-I897 using XDA App
First thing top try would be to tap the speaker firmly. I know it sounds weird but tell that to ATT
Sent from my SAMSUNG-SGH-I897 using XDA App
"This is from a Samsung Rep plug and unplug your headset 6 times then blow into the hole reboot phone." Hahahaha I actually thoughtthis worked but after a day same problem.
Sent from my SAMSUNG-SGH-I897 using XDA App
Update**** after failed attempts to get a free replacement from att and since I'm out of warranty. Feeling a little confident successfully replace the glass on a iPod touch I took the captivate apart following a members tear down. After taking it apart and getting to the speaker I noticed before unscrewing that it was loose. So unscrewed it messed around with the housing didn't see anything wrong popped it back on place and screwed it back down. I also added a couple of paper squares I cut out and slipped them onto the top part of the phone when you snap back the back cover to give it some added support. I had my speaker go out countless times during the day. its been a month and haven't had a speaker issue.
Sent from my SAMSUNG-SGH-I897 using XDA App

Actual Fix for Droid 4 Ear Piece

Hello,
I recently bought a used droid 4 and it has the ear piece crackle problem. I have read numerous threads about failed ear pieces and none seem to have a fix. Does opening the phone and using a different glue to hold the speaker or replacing it with a new speaker help at all? I really want to keep this phone because I love it aside from the crackle.
Returning the phone to Verizon or Motorola isn't an option because I bought this phone to replace my failing Droid 3 and I'm holding out on an upgrade for the Droid 5.
Any help is greatly appreciated. Thank you!
I am fortunate enough that my D4 doesn't have this problem, but I know a lot of people are stuck with this. If you try either of your suggestions report back for everybody else.
Krooked All Day...
I successfully replaced the earpiece speaker in mine with an OEM replacement off of eBay for about $7. Dropped it in and worked perfectly, but be warned, if you replace it with another genuine OEM part, the same thing will eventually happen. Mine is already crackling again.
AEracer7 said:
Hello,
I recently bought a used droid 4 and it has the ear piece crackle problem. I have read numerous threads about failed ear pieces and none seem to have a fix. Does opening the phone and using a different glue to hold the speaker or replacing it with a new speaker help at all? I really want to keep this phone because I love it aside from the crackle.
Returning the phone to Verizon or Motorola isn't an option because I bought this phone to replace my failing Droid 3 and I'm holding out on an upgrade for the Droid 5.
Any help is greatly appreciated. Thank you!
Click to expand...
Click to collapse
I got mine from some cell phone doctor website. It was an easy fix to swap it out.... just go get one of those tiny kobalt torques screwdriver kits at kohls. Get a normal one and a torques one.... they are essential in nnormal life lol. Be carful removing the battery and the cast cover on the back. the battery bneeds to be unscrewed with two screws first and the case has the built in antennas attached. this dummy here ripped the battery from the charging terminals and removed the sticker from the bottom on the case only to realise it was an antenna lol
AEracer7 said:
Does opening the phone and using a different glue to hold the speaker or replacing it with a new speaker help at all?
Click to expand...
Click to collapse
I'd think so, as long as you get really good contact before you glue it, and maintain pressure while it sets.
My screen bit the dust before I got around to repairing my last unit "for good" but the earpiece had degraded into complete silence. Based on some "tighten the faceplate screws" advice I'd gotten, I got by for a couple of weeks with a brutally simple solution: keeping a finger wrapped over the top of the phone, pressing gently just to the left of "Motorola."
When do these problems tend to show up? I've noticed sometimes my earpiece is a bit wonky
Sent from my XT894 using xda app-developers app
mines is screwed since i dropped with case.....gotten a lil better over time but would like to replace it.
Hello,
Try the earpiece from Nokia Lumia 610. Much cheaper and i think it's a little bit louder. Fits perfectly. I replaced mine with it and it's working well.
szegi2 said:
Hello,
Try the earpiece from Nokia Lumia 610. Much cheaper and i think it's a little bit louder. Fits perfectly. I replaced mine with it and it's working well.
Click to expand...
Click to collapse
Really??? It fits.....
WickedWayz said:
Really??? It fits.....
Click to expand...
Click to collapse
4pcs $3.99 on ebay with free shipping.
Works in my droid 4 without any problem.
this problem is caused from dropping the phone and getting the speaker wet (ie sweat). the moto oem part is junk. im on my 6th. gonna try the nokia part next.
Confirmed. Nokia lumia earpiece works perfect.
Another Nokia Lumia 610 success story - thanks for the info everyone.

Nexus 5 fault rate: please vote if none as well

-
Maybe I got lucky, but my phone seems to be just fine!
Mine seems fine too, but I am waiting for my Sim card to ship. Arrives on monday. Hopefully I don't have radio/connection issues.
:crying:
Only problem with mine is the power button rattles. With a case on it doesn't happen though.
The vibration also whistles a little bit, but it just needs setting to 30ms and it will be fine.
Power button has a bit of play if I move my finger over it sideways but only noticed it now after reading the poll, so not really a problem per se.
Perfect unit here
I must be lucky also after hearing about dead pixels and loose vibrator's etc, nothing wrong with my unit what so ever
I get the button rattle if I shake my phone but that's not a normal use case for me.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Mine seems good nothing seems wrong
Sent from my Nexus 5 using Tapatalk
I tried to rattle my power button and barely hear anything. I tried to see the light leaking and bleeding and once again nothing. I was so paranoid about dead pixels and dust lol that i spent 15 minutes examining and cleaning the screen with a micofiber cloth under a powerful flashlight to see if i found anything and nope. I'm glad to say I got one of the perfect units since I was so paranoid that my 32Gig Stormtrooper was going to have dust under the screen.
Just for people who think they have no faults, might be worth checking with a dead pixel checking app, might surprise you!
Mine actually is fault free.
No dead pixels (I can notice I returned an HTC One for dead pixels).
Vibrator seems solid, no button issues. Very happy with it.
I have a white 16GB, bought on launch day if it matters.
My power button has a little room and rattles a bit when i tip on the screen. But that's the poor mans vibration and thus saves battery, so i don't mind.
Otherwise the Phone is fine.
Mine is fine too! No faults, no problems.
Got it a week ago.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Power button loose but not really rattling...otherwise perfect, so I vote perfect.
First one dead pixels and dust.
Second one vibrator motor and dead pixels
Waiting on third.........
[deleted]
Slight vibration issue but other than that everything is fine.
Sent from my Nexus 5 using Tapatalk
Bluetooth Quality
The only issue I have with my Nexus 5 is Bluetooth Connection Quality. This issue was persistent from brand new out of the box, and through flashing of custom roms.
With my Nexus 4 I would connect to my speakers in the next room via bluetooth while in the bathroom taking a shower. Connection quality was always perfect. With Nexus 5 it will connect and sound great, but will get the occasional static and distortion you find when going out of range of your bluetooth receiver. The problem is that the distance this is happening over is between 10-15 feet. Never had this problem on the Nexus 4.
jackpf said:
Just for people who think they have no faults, might be worth checking with a dead pixel checking app, might surprise you!
Click to expand...
Click to collapse
Used 2 dead pixel apps and a magnifying glass as well. I was really paranoid lol. Only thing is that the speaker volume actually is low and I'm coming from a Galaxy S2 and I'm disappointed in the speaker quality.
Loose power button but everything else perfect. Not worth RMA'ing for. Slapped a case on the phone and power button now firm and solid.

[Q] HTC One - Hardware repair nightmare - started with blurry camera.

Hope someone on here can help me; I've searched everywhere can could not find a solution. The technician who worked on the phone for over 10-15 hours over 1 month looked at me in despair and said "I have no clue"; I thought he was going to start crying.
Everything but the camera worked perfectly before the technician opened the phone to start working in it a month ago. It went downhill from there.
Sequence of events
1. Had a camera problem (constantly out of focus) on my US HTC One Dev edition that started 6 months after owning the phone, which I absolutely loved. Searched and found this was a hardware issue.
2. I'm in Canada with a US phone, so no warranty. HTC wants $200 and 3-6 weeks to fix it. Local shop wants $75. After asking if they knew how to fix this specific phone and that they had the tools, I leave it with them.
3. They installed the new camera, damaged my top speaker grille and phone side, and the screen is uneven (technician: worst phone I have ever seen to repair) If you want an idea of the process have a look at the ifixit website.
4. I order top grille for replacement ($10) from ebay. I realize the screen is has not been properly installed and after 2 days I have a purple dead pixel.
5. I leave for a trip with my family over the Holidays - I start taking photos in low light, guess what? Damn purple issue starts. The new camera was an omnivision from a bad batch (pre-Nov 2013). Fortunately, as a true geek I brought another camera with me, just in case.
6. I order a new camera myself from etradesupply $30 plus $20 shippling = $50. 2 more weeks go by.
7. I receive the grille and get the phone back to the technician, he puts it back together, but the grille won't bend and stick to the phone.
8. New camera arrives and Iget the phone back to the technician to install it, which he does.
9. I come back to pick up the phone - screen is all pixelated and dies shortly thereafter.
10. Technician proposes to swap screen from a bricked One he has from another customer. I hesitate, but agree; just want a working phone already. Donnor phone is pretty much destroyed in the process.
11. Back at the shop to pick up my phone: everything finally looks great. I realize back home that the sim card cannot be detected, and that the speakers make a bad creakling noise when volume is higher than 8 or 9 or at normal levels during a phone call
12. Back at the shop - he fixes the sim card issue (pooly connected wire), speaker issue remains and we have no clue where it's coming from. That's were we are at.
Lessons learned for both of us:
The HTC One is a fantastic phone...until it breaks.
technicians should refuse to repair the HTC One, it's almost guaranteed that they will damage something
I should have sent the phone to HTC for 4 weeks paid $200, pay $100 for a loaner phone and be done with the problem...
Problem description
Problem is blatant when volume is at 8 or 9 or more, but is also there at lower volumes, and during phone calls at any volume, there is a creaking noise from the speakers mostly top one. When we press on the grilles the problem is slightly better.
When the whole phone (electronics) was outside the aluminum unibody frame the noise would stop. As soon as we inserted the top end of the phone assembly into the aluminum frame the noise started.
When beatsaudio is off problem is not as bad.
We inspected the motherboard, daughterboard, casing, speakers and everything looks fine (i.e. nothing broken or missing).
Questions
1. Speaker worked perfectly before the technician swapped the screen and reassembled the phone. It's kind of odd that both speakers started having the same issue at the same time. Is it worth trying to replace the speakers with new ones?
2. Could it be interference from something that was not properly put together?
3. Should I use the phone as a hammer, throw it as far as I can from the top of a 30-story building, in a river from a dam, put it in a bucket filled with fuel, or tie it to a propane tank and shot a bullet into it?
Thanks so much for any help!
fujisan582 said:
Hope someone on here can help me; I've searched everywhere can could not find a solution. The technician who worked on the phone for over 10-15 hours over 1 month looked at me in despair and said "I have no clue"; I thought he was going to start crying.
Everything but the camera worked perfectly before the technician opened the phone to start working in it a month ago. It went downhill from there.
Sequence of events
1. Had a camera problem (constantly out of focus) on my US HTC One Dev edition that started 6 months after owning the phone, which I absolutely loved. Searched and found this was a hardware issue.
2. I'm in Canada with a US phone, so no warranty. HTC wants $200 and 3-6 weeks to fix it. Local shop wants $75. After asking if they knew how to fix this specific phone and that they had the tools, I leave it with them.
3. They installed the new camera, damaged my top speaker grille and phone side, and the screen is uneven (technician: worst phone I have ever seen to repair) If you want an idea of the process have a look at the ifixit website.
4. I order top grille for replacement ($10) from ebay. I realize the screen is has not been properly installed and after 2 days I have a purple dead pixel.
5. I leave for a trip with my family over the Holidays - I start taking photos in low light, guess what? Damn purple issue starts. The new camera was an omnivision from a bad batch (pre-Nov 2013). Fortunately, as a true geek I brought another camera with me, just in case.
6. I order a new camera myself from etradesupply $30 plus $20 shippling = $50. 2 more weeks go by.
7. I receive the grille and get the phone back to the technician, he puts it back together, but the grille won't bend and stick to the phone.
8. New camera arrives and Iget the phone back to the technician to install it, which he does.
9. I come back to pick up the phone - screen is all pixelated and dies shortly thereafter.
10. Technician proposes to swap screen from a bricked One he has from another customer. I hesitate, but agree; just want a working phone already. Donnor phone is pretty much destroyed in the process.
11. Back at the shop to pick up my phone: everything finally looks great. I realize back home that the sim card cannot be detected, and that the speakers make a bad creakling noise when volume is higher than 8 or 9 or at normal levels during a phone call
12. Back at the shop - he fixes the sim card issue (pooly connected wire), speaker issue remains and we have no clue where it's coming from. That's were we are at.
Lessons learned for both of us:
The HTC One is a fantastic phone...until it breaks.
technicians should refuse to repair the HTC One, it's almost guaranteed that they will damage something
I should have sent the phone to HTC for 4 weeks paid $200, pay $100 for a loaner phone and be done with the problem...
Problem description
Problem is blatant when volume is at 8 or 9 or more, but is also there at lower volumes, and during phone calls at any volume, there is a creaking noise from the speakers mostly top one. When we press on the grilles the problem is slightly better.
When the whole phone (electronics) was outside the aluminum unibody frame the noise would stop. As soon as we inserted the top end of the phone assembly into the aluminum frame the noise started.
When beatsaudio is off problem is not as bad.
We inspected the motherboard, daughterboard, casing, speakers and everything looks fine (i.e. nothing broken or missing).
Questions
1. Speaker worked perfectly before the technician swapped the screen and reassembled the phone. It's kind of odd that both speakers started having the same issue at the same time. Is it worth trying to replace the speakers with new ones?
2. Could it be interference from something that was not properly put together?
3. Should I use the phone as a hammer, throw it as far as I can from the top of a 30-story building, in a river from a dam, put it in a bucket filled with fuel, or tie it to a propane tank and shot a bullet into it?
Thanks so much for any help!
Click to expand...
Click to collapse
Wow.. Just wow... Looks like your speaker grills haven't been put in properly.. Did he replace only the LCD or the LCD+front housing?
Sent from my HTC One using Tapatalk
Most likely a bad speaker placement. It sounds to me that the "technician" didn't place the speakers properly and it probably is now always in contact with the aluminium grills. That will cause weird audio creaking noise as the speaker vibrations are vibrating the aluminium grills as well. That's why if you press on the speaker grills, it will stop that extra vibration from the speaker grills. Beats Audio will just make more vibrations in the speakers and worsen your problem.
I suggest you find another "technician" because the one you went to is clearly stupid.
Thanks for the replies!
n1234d said:
Wow.. Just wow... Looks like your speaker grills haven't been put in properly.. Did he replace only the LCD or the LCD+front housing?
Click to expand...
Click to collapse
He replaced the full front housing to make sure we would not have problems fitting the speaker grills again.
ZeroInfinity said:
Most likely a bad speaker placement. It sounds to me that the "technician" didn't place the speakers properly and it probably is now always in contact with the aluminium grills. That will cause weird audio creaking noise as the speaker vibrations are vibrating the aluminium grills as well. That's why if you press on the speaker grills, it will stop that extra vibration from the speaker grills. Beats Audio will just make more vibrations in the speakers and worsen your problem.
I suggest you find another "technician" because the one you went to is clearly stupid.
Click to expand...
Click to collapse
Sounds like you are on to something. I got a similar answer on ifixit where I posted the issue.
Will get the guy to open my one up again and make sure the speaker is properly in place before ordering a new one. These suckers are $2, but shipping from HongKong is $23!
Thanks again for your help!
ZeroInfinity said:
Most likely a bad speaker placement. It sounds to me that the "technician" didn't place the speakers properly and it probably is now always in contact with the aluminium grills. That will cause weird audio creaking noise as the speaker vibrations are vibrating the aluminium grills as well. That's why if you press on the speaker grills, it will stop that extra vibration from the speaker grills. Beats Audio will just make more vibrations in the speakers and worsen your problem.
I suggest you find another "technician" because the one you went to is clearly stupid.
Click to expand...
Click to collapse
Hi Zero, probably should start a new thread for this, but I've noticed this in all the Ones I've seen. What happens is the Upper speaker has good amounts of bass and treble but very low midrange. On the other hand, the lower speaker has good midrange, okay bass, and lacking treble. That's exactly why it sounds uneven. Can you please make a mod to solve this?
For anyone interested in an update - the issue doesn`t come from vibration on the grilles. There is a small rubber around the speaker to prevent that and we doubled it to see if it makes any difference. It doesn`t. We realized that the noise was coming from some kind of short circuit whenever we pressed the daugther board along the top of the phone (we could hear a small buzz each time we pressed it). Next stop = electronics technician...
fujisan582 said:
For anyone interested in an update - the issue doesn`t come from vibration on the grilles. There is a small rubber around the speaker to prevent that and we doubled it to see if it makes any difference. It doesn`t. We realized that the noise was coming from some kind of short circuit whenever we pressed the daugther board along the top of the phone (we could hear a small buzz each time we pressed it). Next stop = electronics technician...
Click to expand...
Click to collapse
Hello mate ! Sorry for asking this question, as this thread was started long ago. How does it perform now ? Do you regret that your device has been repaired ? Can you please upload some photos of the device ? Does it look and feel like it was a new device after the entire messed up repair ? Sorry for asking these questions. Thanks in advance :good:

Anyone know where the liquid damage pad is?

Spilled some kind of liquid on my phone during new years (Beer, water, who knows). Phone was off the next day and speaker blown. No other signs of damage. It was in my otter box commuter case so don't know how much actually got in.
When I first got the phone the speaker sometimes sounded partially blown and other times fine. Now its full on crackly and hard to hear. Not sure if its from water damage or just finally blew. I got a replacement from Verizon but before I return the old one, I wanted to be sure the liquid damage pad hasn't gone off and they charge me $500. Anyone know where its at on the Turbo?
Sent from my XT1254 using XDA Free mobile app
Found them in this teardown video:
Motorola Droid Turbo XT1254 Disassembly / Tear Do…: http://youtu.be/l_AOQ6U2Zb0
There's two, one next to the headphone jack at the top right of the phone and one inside the bottom left of the phone. Neither is visible without taking the back cover off
Sent from my XT1254 using XDA Free mobile app

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