Database Develop

No Battery, stuck at tri-color screen

I was flashing my phone repeatedly last night. I've read the forums and have done about 4 successful flashes already. The problem is, I've found a WM6 rom for the Wizard that I wanted better than the ROM already inside my phone, and I proceeded to flash it. But I left the computer and phone by itself so that I could rest a bit (I've spent hours in front of the computer flashing my phone), and fell asleep. When I woke up, I noticed that the flashing failed, and it was at the tri-color screen. Then, it died on me. No battery, obviously, being stuck at the tri-color screen the whole night. Now, it doesn't charge or turn on. I know I just need a battery to run the phone. But where I'm from, batteries for the Cingular 8125 are rare, and I'm one of the few that has an 8125.
I don't know anyone who has a battery for the 8125, and there's nowhere to buy from here. Any recommendations?

First of all be sure that you haven't flashed a G4 ROM in a G3 device (or vice-versa) which would have made it a brick.
In case you haven't screwed up the bootloaders then look for the battery jump start thread that teaches how to revive a dead battery
good luck

ianestradalives said:
I was flashing my phone repeatedly last night. I've read the forums and have done about 4 successful flashes already. The problem is, I've found a WM6 rom for the Wizard that I wanted better than the ROM already inside my phone, and I proceeded to flash it. But I left the computer and phone by itself so that I could rest a bit (I've spent hours in front of the computer flashing my phone), and fell asleep. When I woke up, I noticed that the flashing failed, and it was at the tri-color screen. Then, it died on me. No battery, obviously, being stuck at the tri-color screen the whole night. Now, it doesn't charge or turn on. I know I just need a battery to run the phone. But where I'm from, batteries for the Cingular 8125 are rare, and I'm one of the few that has an 8125.
I don't know anyone who has a battery for the 8125, and there's nowhere to buy from here. Any recommendations?
Click to expand...
Click to collapse
First os all your Wizard is not a brick. To revive your battery try using a wall charger to charge you battery, or you can leave it attahed to a wall charger for some time and it should start charging after 10-15 mins (becoz one i got a dead battery and did the same) Once the battery is revived then flash it to a Official ROM, afterwards any custom ROMs or what so ever. I hope i helped. TC

i've the same problem!!! i leave the phone attached the whole night to the charger...but it was in bootmode, so it doesn't charge!!! it hasn't the power to flash my phone...when it arrives to the 85% (when the phone write into the flash memory) it reboots.....what must i do? i tried to jump start...with a 12v adapter...but nothing....

It won't charge in Bootloaders,as it doesn't provide any charging circuit .The phone must have and boot up to a working OS (Windows) to start charging,only then it has a charging circuit.
Try to get a fully charged batter ,may be borrow it from a friend or try to charge your battery with friends phone,flash a rom and only it'll start to charge.

i know....but...i have not a friend with a ppc like mine!!!! and even if i'll buy a new battery....how can i charge it????? a friend of mine has a qtek 9000....but the battery is different from mine.......

F0ll3 said:
i know....but...i have not a friend with a ppc like mine!!!! and even if i'll buy a new battery....how can i charge it????? a friend of mine has a qtek 9000....but the battery is different from mine.......
Click to expand...
Click to collapse
No need to buy a battery i say you use a External Battery Charger. Because even buying it would be cheaper then the battery itself and would help you in future too. I hope i helped. TC

Thanks
xda2_haseeb said:
First os all your Wizard is not a brick. To revive your battery try using a wall charger to charge you battery, or you can leave it attahed to a wall charger for some time and it should start charging after 10-15 mins (becoz one i got a dead battery and did the same) Once the battery is revived then flash it to a Official ROM, afterwards any custom ROMs or what so ever. I hope i helped. TC
Click to expand...
Click to collapse
Thanks, dude. I never even tried charging it with the wall charger. There seems to be other people that have the same problem as I do. Now my phone is up at the tri-color screen, and I'm charging it, then Ill start flashing again. Thanks again!

No Problem but now remember if you find ppl with same problem (on the forum) dont forget to guide them to this Thread. And no need for the thanks. TC

zabardast_1 said:
It won't charge in Bootloaders,as it doesn't provide any charging circuit .The phone must have and boot up to a working OS (Windows) to start charging,only then it has a charging circuit.
Try to get a fully charged batter ,may be borrow it from a friend or try to charge your battery with friends phone,flash a rom and only it'll start to charge.
Click to expand...
Click to collapse
Thanks, dude. I never even tried charging it with the wall charger. There seems to be other people that have the same problem as I do. Now my phone is up at the tri-color screen, and I'm charging it, then Ill start flashing again. Thanks again!
Click to expand...
Click to collapse
@ianestradalives's as zabardast_1's has said, your phone WILL NOT CHARGE unless windows Boots. Either buy a new battery or find someone with the same phone or an Orbit(as they use the same battery) also if you buy a new battery it generally arrives with enough charge to use for flashing(It did for me anyway). The only other way to do it would be to buy a dock with a second battery charging slot. Using the wall charger wont do anything except stop it from restarting ,while its plugged in.
@XDA2_haseeb why point people who have the same problem to this thread, if the answer you have given is incorrect?

scousemartin said:
@ianestradalives's as zabardast_1's has said, your phone WILL NOT CHARGE unless windows Boots. Either buy a new battery or find someone with the same phone or an Orbit(as they use the same battery) also if you buy a new battery it generally arrives with enough charge to use for flashing(It did for me anyway). The only other way to do it would be to buy a dock with a second battery charging slot. Using the wall charger wont do anything except stop it from restarting ,while its plugged in.
@XDA2_haseeb why point people who have the same problem to this thread, if the answer you have given is incorrect?
Click to expand...
Click to collapse
Dude, sorry to disappoint you, but his advice was correct. My phone is now up and running, and it has NBD 9.2. The advice he has given is correct. It works.

Ok,was your phone in Bootloaders (muliticolor screen) or with a working OS installed on it when you charged with a wall charger ?

That's exactly what was i was about to ask Zabardast_1
As there is no way he could charge his phone while it is in bootloader mode. He either had battery power already in it and messed up the flash or you have just been lucky when you took the battery out of the unit and reinserted it and there was enough power left to flash

zabardast_1 said:
Ok,was your phone in Bootloaders (muliticolor screen) or with a working OS installed on it when you charged with a wall charger ?
Click to expand...
Click to collapse
In bootloader screen. If you were flashing a rom and it failed, you usually end up in the tri-color (aka "Bootloader") screen. Do what haseeb said (like I did) and plug your wizard to a wall charger and wait for a few minutes. When I plugged mine, it immediately lit up. Good hunting!

scousemartin said:
That's exactly what was i was about to ask Zabardast_1
As there is no way he could charge his phone while it is in bootloader mode. He either had battery power already in it and messed up the flash or you have just been lucky when you took the battery out of the unit and reinserted it and there was enough power left to flash
Click to expand...
Click to collapse
Nope. I'm sure the battery was drained. The other night, my phone was in the bootloader screen THE WHOLE NIGHT. And yesterday, I tried reflashing, but it won't start anymore because of - obviously - no battery power.
IF you don't believe me, fail a flash and drain the battery. Then plug it into the wall. It really works.

scousemartin
YUP! thats very true.
The question here is 'How did he charge in Bootloaders with a wall charger',it has to have a working OS on it to start the charging circuit,which isn't present while in Bootloaders.
Flashing is a separate issue.

it will light up as it has power but it WONT CHARGE IT. You were LUCKY that's all and you had power in your battery. You just never realised it. If you want to prove us wrong let the battery go low and then try your revival attempt again. I guarantee you will be buying another battery or charging it somewhere else

also i have been through this personally with my xda mini-s and the only remedy was to buy another battery (or recharge it). You could leave your phone connected to the wall charger for a week and it wont make a blind bit of difference to the battery level. I know because i tried.
Anyway glad you got it sorted ,but the solution to your problem was not charging the phone. Thats all i have to say on this matter now

scousemartin said:
also i have been through this personally with my xda mini-s and the only remedy was to buy another battery (or recharge it). You could leave your phone connected to the wall charger for a week and it wont make a blind bit of difference to the battery level. I know because i tried.
Anyway glad you got it sorted ,but the solution to your problem was not charging the phone. Thats all i have to say on this matter now
Click to expand...
Click to collapse
It did get sorted. But I am really sure about the battery thing. I guess this is an anomaly. Besides, the XDA is different from a Wizard.

lol the xda mini-s is exactly the same device a 8125 is, they re both wizards

HELP My phone doesnt work-Battery dried out during ROM installation

During installation of ROM update, my phone stopped and it doesn't start.
I think it is because of battery.
There wasnt enough battery and i think it dried out.
Now I know that it had to have at least 50% of charge but it is too late for that. (i had stg like 40% of charge)
Is there any way to charge it and install new ROM?
I tried to charge it during the night and nothing happened.
also I removed the battery during one day and I tried charge it again and it didnt work either.
please help.
Thanks

if it wont even start? i dont know, you tried get into bootloader? hard reset?

hmmhmm1222 said:
if it wont even start? i dont know, you tried get into bootloader? hard reset?
Click to expand...
Click to collapse
i cant get into bootloader or do hardreset. when i plug it to charge, i dont get any light. i tried also removing battery and plugging directly to charge to start it like that and do different kinds of reset but it didnt work.

so you dried your battery? lol

[email protected] said:
so you dried your battery? lol
Click to expand...
Click to collapse
yes but it supposed to start if it is only a battery problem when it is plugged to charge, isnt it?
i think i flashed the bios or stg like that.
is there anyway to save it, to reinstall whatever it is?
thanks

sptchi said:
There wasnt enough battery and i think it dried out.
Now I know that it had to have at least 50% of charge but it is too late for that. (i had stg like 40% of charge)
Click to expand...
Click to collapse
From what I remember was that if you're lesser than 50% of battery it won't let you continue the flashing. So I'm quite positive that it is not battery issue.
I tried once flashing at 48% and it says my battery is less than 50%.

find a friend who has a fully charged blackstone battery, borrow this, and try do a hard reset.

ultimatepichu said:
From what I remember was that if you're lesser than 50% of battery it won't let you continue the flashing. So I'm quite positive that it is not battery issue.
I tried once flashing at 48% and it says my battery is less than 50%.
Click to expand...
Click to collapse
That is not the issue when you flash in bootloader.

jigners said:
find a friend who has a fully charged blackstone battery, borrow this, and try do a hard reset.
Click to expand...
Click to collapse
Yes. This is definitely a good suggestion. Also see if you can boot into bootloader and then install the rom again.

just charge your phone overnight and flash via sd card in the morning

ckong1 said:
just charge your phone overnight and flash via sd card in the morning
Click to expand...
Click to collapse
I did stg wrong i dont what it is and it is not possible to charge it or get into boatloader.
it has been more than a week now since that happened and i tried to charge it for several nights and it didnt work.
i also removed the battery for 2 days and than i tried all these things again and again nothing.
i dont have any light at the top near on/off button and nothing on the screen.
thanks

sptchi said:
I did stg wrong i dont what it is and it is not possible to charge it or get into boatloader.
it has been more than a week now since that happened and i tried to charge it for several nights and it didnt work.
i also removed the battery for 2 days and than i tried all these things again and again nothing.
i dont have any light at the top near on/off button and nothing on the screen.
thanks
Click to expand...
Click to collapse
If you don't have a friend with a Blackstone then head for a Phone shop (that sell them) and ask if you can just use the battery from their DEMO model for a few minutes. Pop it in and try a hard reset. At least you will n=know if you have a dead battery or not.
Cheers

handfish said:
Yes. This is definitely a good suggestion. Also see if you can boot into bootloader and then install the rom again.
Click to expand...
Click to collapse
You don't need to borrow someone elses battery. Take out battery and connect device to charger without battery. Phone should still turn on, enter bootloader, hard reset etc. If you cannot do any of this then its not a battery issue

Fallen Spartan said:
You don't need to borrow someone elses battery. Take out battery and connect device to charger without battery. Phone should still turn on, enter bootloader, hard reset etc. If you cannot do any of this then its not a battery issue
Click to expand...
Click to collapse
i know that is not a battery issue now. i tried everything including removing the battery and using with charger. but still i cannot turn it on.
i just cant get into bootloader or do a hard reset.
but i dont have any idea about the problem. i think it is more complicated but i dont know what it is
thanks

Are you able to do anything with phone? When you connect device to charger with/without battery does led light come on? Does phone make any sounds as if turning on/booting up but screen is just black?
If you are unable to do anything with device, try taking battery out and leaving device overnight, then re-insert it before trying to turn it on again.

Fallen Spartan said:
Are you able to do anything with phone? When you connect device to charger with/without battery does led light come on? Does phone make any sounds as if turning on/booting up but screen is just black?
If you are unable to do anything with device, try taking battery out and leaving device overnight, then re-insert it before trying to turn it on again.
Click to expand...
Click to collapse
i have already tried taking battery out and leaving for 2 days. it didnt work either.
i think i needto find out how to install bios to my phone.
i dont know if there is a bios for phones.
is it possible to install stg / bios when we cannot get into bootloader or do a hard reset ?

There's no BIOS on the phone per say, there's a comparable portion of firmware, but normally it can't be upgraded/replaced if the phone is not booting.
Your best bet is to send it to repairs, make up a reason why it failed (e.g. stopped working unexpectedly, never turned on after removing the battery) and hope they will fix/replace it under warranty terms.
If you are into having some intimate relationship with your phone, look around for Blackstone JTAG.

Bricked Z3C, help :(

Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.

leonjun said:
Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.
Click to expand...
Click to collapse
does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement

meaniez said:
does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement
Click to expand...
Click to collapse
well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.

leonjun said:
well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.
Click to expand...
Click to collapse
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma

meaniez said:
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma
Click to expand...
Click to collapse
Well my phone is now awake, after a electrical stimulus process. The technician said my device's power was weak. Maybe I should buy a Z2a to use along with my Z3C, well, for precaution purpose.
And I used the stock rom all the time, and I still didn't understand what've caused this problem. But thanks for your great help man. I am really appreciate your support.

I'm really curious, what magnetic cable were you using when this happened?
Was it some cheap magnetic cable or Magnector X or some other?

what the heck is "electrical stimulus process"?

mine gone dead just after 2 weeks of usage. the service center mentioned that it was the motherboard and battery failure. so i guess the best part of the phone is the lcd, huh?

anotherdroid said:
what the heck is "electrical stimulus process"?
Click to expand...
Click to collapse
What he probably meant is: if your battery is completely drained so that the circuit of the phone does not even recognize the battery anymore as to allow/start charging, it often helps when you connect the battery for a short time (few seconds) directly (without the circuit in between) to a power source/charger. This bings it back to life and charging it in a controlled manner via the phone charging circuit is possible again.

Well, in my case, my Z3C battery wasn't completely drained. I charged it when it was 17%, then I went out for about 3-4 hrs, and when I came home, the problem happened.
The store technicians figured out that my battery was hibernate, so they used high voltage electric to charged it, then it came back to life, just like we use electric shock method to save people.

Does it make any difference what is the charger?

well, I have just had the exactly the same problem.
And I can tell the magnetic charger cause this. I plug in with 65% battery left ( I charge it overnight as a habit) and In a morning it's completely dead ( like anyone who has this problem ). I was so panic ...
It could be the magnetic charge draw the juice out of the battery and make it completely drained instead of pump power to the battery, I guess.
can you please specify how to bring it back to life please !! thank you !!!!
---------- Post added at 01:00 AM ---------- Previous post was at 12:59 AM ----------
Tried connect it to my laptop and the pc companion cannot detect it !

Z1 Sudden Death!

Hello!
Yes, it's right. I guess it's my turn to get the sudden death of my beloved Xperia Z1.
It's dead, but I don't think it's completely dead and I'm hoping for some help from tech navy's around here and from other people who got the sudden death issue so here's what happened:
I woke up early in the morning at around 8 am and the battery was at 9% and I had no time to put it on charger because I'm in a hurry, so I said I'll put it on charger in car same as always. I use the magnetic cable that I removed from the dock (cuz my sis lost my charging cable, I have to use my magnetic one every time) and I almost always charge my phone in the car with that cable. The phone was working perfectly so I locked the screen and connected the magnetic charger and the charging light didn't come on so I wanted to check if it's charging.... and found out that it's dead (no charging LED, not turning on, no Power + Volume up vibration, no nothing) so I went back to the house and put it on my mother's charger (Micro USB) and got a red LED light as if it's charging, but it's not. still doesn't power up and everything and yes, I've tried the reset button near the SIM card, nothing wants to work.
I took it to Sony service center later that day and they said it will take 3 days because of the traffic they're having, and I have no warranty because I bought it on release which is more than a year ago. After 3 days, they told me that it's a motherboard problem and it got water damaged (while the last time I put it in water was about 2 weeks before that day, and he saw that the white thing is red) and it can't be fixed pay some money and take a new one (just phone no boxing no nothing) and I said no thanks and took the phone to another shop and he checked it and told me that he can't fix it.
I cracked open my phone and I can't see any water damage in it, everything seems to be perfectly fine. I've tried everything I could think of, everything I read on the internet, but nothing seems to work, and the pc doesn't even notice that I connected my phone, I've tried connecting it in fast boot, and flash mode, but nothing works it just keeps the red LED light on. Disconnecting the batter didn't help at all.
I called Sony service center and asked them if I can buy a motherboard from them and they said that they don't even have replacement parts for any Z series phone because they're not authorized by Sony to repair the waterproof/resistant Z series phones (The service center here isn't Sony, but it's an authorized service center by Sony) so at that point I lost hope to get it repaired.
All that happened back in January, but now that summer is here, I want to fix it somehow. But I have no clue where to start, and I'm not sure how to confirm that it's the motherboard that's damaged. is there a way to find exactly where the problem is? I have a soldering iron and everything needed to repair the phone, all I need is to know where's the problem! I can buy parts off of internet, and I will if I need to, but I'm not gonna buy a whole motherboard from ebay because I simply can't trust that motherboard.
Sorry for the lengthy post, and thanks for any help you'll give.
Regards,
~J2C

Bump

Bump?

leave your phone for a weed and try to charge it . if your phone still led light I think your battery die not your phone .

Your battery is dead, if you have taken it apart already just buy a new battery or buy a micro usb lithium battery charger from ebay and hook it up to your battery (by itself) I posted about my experience here http://forum.xda-developers.com/xperia-z1/help/red-led-flashes-charging-solution-t3141345 If you have access to voltmeter you can check the battery voltage, it is like 2.6v or there abouts. Your phone will not charge a battery this far gone.
Nz

thaiminh40 said:
leave your phone for a weed and try to charge it . if your phone still led light I think your battery die not your phone .
Click to expand...
Click to collapse
Huh? I don't get it. btw we don't have weed here in my place.
notzippy said:
Your battery is dead, if you have taken it apart already just buy a new battery or buy a micro usb lithium battery charger from ebay and hook it up to your battery (by itself) I posted about my experience here http://forum.xda-developers.com/xperia-z1/help/red-led-flashes-charging-solution-t3141345 If you have access to voltmeter you can check the battery voltage, it is like 2.6v or there abouts. Your phone will not charge a battery this far gone.
Nz
Click to expand...
Click to collapse
I don't think that the battery is dead, because:
1- I get a STABLE red light when I put it on charger or connect it to PC.
2- I've tried a method that's said to revive a dead battery on a Z1 (or Z series) and it didn't work.
3- If it was really the battery, then this should've worked! But no, When I connect the motherboard with test point properly connected, the PC just doesn't recognize the phone.
Regards,
~J2C

Just2Cause said:
I don't think that the battery is dead, because:
1- I get a STABLE red light when I put it on charger or connect it to PC.
2- I've tried a method that's said to revive a dead battery on a Z1 (or Z series) and it didn't work.
3- If it was really the battery, then this should've worked! But no, When I connect the motherboard with test point properly connected, the PC just doesn't recognize the phone.
Regards,
~J2C
Click to expand...
Click to collapse
I followed all those methods as well and none worked for me either. Measure your battery voltage with a voltmeter, it is the cheapest way to verify if the issue is battery or something else.
Nz

notzippy said:
I followed all those methods as well and none worked for me either. Measure your battery voltage with a voltmeter, it is the cheapest way to verify if the issue is battery or something else.
Nz
Click to expand...
Click to collapse
Hello!
I finally got access to a multimeter today and checked my battery's voltage and it was about 3V so I can confirm that the problem is not the battery.
It must be some kind of hardware problem, and I don't think that you really did try the test point fix and you just said yea yea bla bla YOUR BATTERY IS THE PROBLEM! No, it's not.
Any other suggestions?
Thanks!
Regards,
~J2C

3v is still to low in my opinion
Sent from my C6906 using Tapatalk

notzippy said:
3v is still to low in my opinion
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I've charged it, and still not working.

Bumping cuz I want my good ol' Z1 back

I've experienced a "sudden death" once, it was really scary to me.
I've flashed a custom rom, rebooted and went to bed directly without waiting "android is upgrading" or whatever.
The next day I saw that my phone was not opening. There was no red led to indicate low battery, I plugged to charger for some seconds and didn't see a red light to indicate "charging" so it was weird to me. The solution was to charge it for more than 30 minutes and afterwards it went to 1%! Maybe you should try to charge with the cable like normally and wait for a while
Source: http://support.sonymobile.com/global-en/xperiaz1/faq/I-cannot-power-on-my-device/
Hope it works! 30 minutes was so long and worrying though :silly:

TFutoMaki said:
I've experienced a "sudden death" once, it was really scary to me.
I've flashed a custom rom, rebooted and went to bed directly without waiting "android is upgrading" or whatever.
The next day I saw that my phone was not opening. There was no red led to indicate low battery, I plugged to charger for some seconds and didn't see a red light to indicate "charging" so it was weird to me. The solution was to charge it for more than 30 minutes and afterwards it went to 1%! Maybe you should try to charge with the cable like normally and wait for a while
Source: http://support.sonymobile.com/global-en/xperiaz1/faq/I-cannot-power-on-my-device/
Hope it works! 30 minutes was so long and worrying though :silly:
Click to expand...
Click to collapse
Nope!
You obviously had a dead battery, and I've already left it on charger for 2 continuous days.
I clearly have a hardware problem. Probably a dead chip as the phone died the moment I connected the magnetic charger.

Just2Cause said:
Nope!
You obviously had a dead battery, and I've already left it on charger for 2 continuous days.
I clearly have a hardware problem. Probably a dead chip as the phone died the moment I connected the magnetic charger.
Click to expand...
Click to collapse
If u disasassembled your phone then simply disconnect battery, connect phone to pc (with disconected battery) with pressed volume button down, if phone working u should see blue led light (flashmode)-if this happen then your battery is fault (maybe not, try to flash stock rom if u see flashmode), if not then it is mainboard.

Dadovvv said:
If u disasassembled your phone then simply disconnect battery, connect phone to pc (with disconected battery) with pressed volume button down, if phone working u should see blue led light (flashmode)-if this happen then your battery is fault (maybe not, try to flash stock rom if u see flashmode), if not then it is mainboard.
Click to expand...
Click to collapse
I don't think that you actually read the first post, but no problem.
The computer doesn't recognize the phone at all, with or without battery. And I've posted a link a couple of posts back that leads to a "hard brick fix" thread and even that didn't work for me.
Anyways, I just tried what you told me to try, but no. No flashmode, no fastboot, no nothing.

Just2Cause said:
I don't think that you actually read the first post, but no problem.
The computer doesn't recognize the phone at all, with or without battery. And I've posted a link a couple of posts back that leads to a "hard brick fix" thread and even that didn't work for me.
Anyways, I just tried what you told me to try, but no. No flashmode, no fastboot, no nothing.
Click to expand...
Click to collapse
Yes i actually read your post but sometimes phone will not be able to connect with pc if battery is fault, it happens when user have Sleep of death, thats why i say to connect withouth battery to pc.

Droid Turbo turns off automatically

Hi guys,
My phone turns off automatically. It actually has happened 4 -5 times in 3 days. Let me explain; Once my phone was just on my table and I picked up but it was off and nothing was happening. I just plugged in my wall charger (Turbo Power), it turned on and the charging showed 53℅ so it came back to life. Today, my phone was on charge and it was almost 70℅ andI had to remove the charger but as soon as I removed it, screen turned off and then I had to put the wall charger again to make it alive.
What could be the issue? I am confused.
Thanks!

Attached is an image of my battery stats for reference. Thanks!

82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.

TheSt33v said:
82% wifi battery drain? Do you still have this problem if you keep wifi off? I would perform a factory reset if I were you.
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Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?

sh_obaid said:
Yes, the issue is still there when I keep my WiFi off. Also, i noticed that my phone used to get charge from 5℅ to around 40℅ within 15 or 20 minutes. I did put my phone on charge few hours ago but in one hour it was only 53℅.
I use Turbo Power wall charger and I purchased this phone 2 weeks ago. I'm not sure if doing factory reset would work or not but first I want to make sure there is nothing else wrong with this.
Any thoughts?
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Click to collapse
If a factory reset doesn't fix it, my only other guess is that there is something wrong with the battery. If you purchased it new, it's very easy to get a warranty replacement through Motorola if you live in the USA, but I'm not sure how it would work outside of it.

I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.

radon222 said:
I just posted in the "Weird Battery" thread. But you need to do a Battery Re-calibration by holding the power button to turn the phone and KEEP holding button until the phone re-boots itself. Ignore the "Power Off" dialog. Then plug in the stock turbo charger overnight. I had this problem a lot while using a wireless charger.
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Thanks for the response and I will definitely try this. However, there is something I noticed: Today I plugged in my Turbo Charger and the phone started charging from 4%. After 45 minutes, it was 22%. I think that means it wasn't turbo charging and as soon as I plugged out the cable from my phone, it turned off and again I had to plug the cable in and it turned on and started charging. I then turned on my phone and the battery was at 22% (charging). After next 30 minutes it was at around 70% and then I tried to pull out the charging cable to see if it turns off again but it didn't.
I am not sure if it's right but I feel like when it doesn't get a turbo charge, it gets turned off when I remove the charging cable from it. But when it actually gets turbo charge, it doesn't turn off and act normally.
This is really confusing, isn't it?

No one?

The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.

Spott07 said:
The most likely problem is that your battery is failing due to age.
Although it appears to maintain a usable voltage, reflected in the battery % displayed, it can no longer provide the current needed to run the phone under high-load conditions. In those cases the voltage drops momentarily below the 0% level, triggering an immediate shutdown.
Try taking the back cover off the phone and seeing if the battery is significantly swollen or bloated. If so, it's time for a replacement. There are good video guides on YouTube detailing the process.
Your device is two years old, and all batteries wear out with enough charge/discharge cycles. If the phone is exposed to high temperatures (such as during turbo charging), the batteries will wear out faster.
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Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.

sh_obaid said:
Are you sure it can be a problem of battery? I purchased this phone in start of February and it's new. Also, if it's a battery problem then why does it happen just sometimes? Why not every time i plug in the charger? Also, my battery after full charge give me a handsome backup of 1 and a half day easily even after 81% use of a WiFi.
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A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?

Spott07 said:
A weak battery is one possibility, but if you're getting a day and a half of usage from a full battery, then it's probably a different problem.
My next guess would be a bad charging cable or damaged USB port. Or possibly a poorly written app that's running in the background and causing memory problems somehow.
What Android version or ROM is on your phone, what background apps are running, and do you have any root programs or system modifications?
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Thanks for the response. My Android version is 6.0.1 and in background I am not sure where to look at but the usual stuff I use are Facebook, Watsapp, MyCafe game (I have already tried uninstalling it to see if it's causing the problem). My device is not rooted and there are no modification. I am using this phone as I got it new. Thanks!

For few days it was working fine. Now, I was facing the same issue again so I tried to do a factory reset. Now when I tried to boot it up for the first time, I was setting up the Google Account, I didn't remember my password so I first changed it using my PC and then tried to sign in on my phone but now it's always saying "please sign in using one of the owners accounts for this device". I tried to google it but all of it ended up giving me a solution that I have to wait 72 hours because there has been some Google Security or something? I don't understand. Please help!

sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.

jco23 said:
sounds to me like the battery is dying/dead. i would certainly open up an inquiry to motorola to see if they can get you a new battery. doesn't hurt to ask.
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I had to encrypt the device and it's back to life now. But still, the issue is still there. The phone still shuts down automatically as soon as I take off the charger. It's weird that when I don't face this problem, I get day and a half battery backup which is totally normal to me. Do you think it still can be a bad battery problem?

No one?

Are you using custom rom or stock one?

mubaidr said:
Are you using custom rom or stock one?
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I am on Stock ROM.

It's never too late
sh_obaid said:
I am on Stock ROM.
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Hi Sh-Obaid!
Although this is a pretty old post, but I have just faced the same problem with my droid turbo as you were facing exactly a year ago. I am pretty sure that you must have ditched the droid turbo by now, but still I am curious to know if you finally found out the actual problem or some solution. Please share your experience as it can help me to fix my paperweight (almost dyeing turbo).
It keeps turning off during boot-up or android running mode within a few minutes after the charger is removed. But, it can stay 'on' for several hours in recovery mode (due to which I doubt that battery is dyeing) and also shows Good Battery status in the boot-loader mode. I have done factory reset and even re-installation of the stock rom but neither worked for me.
Any input from you would be highly appreciated - Thanks!