[Q] Moto X 2014 imei unknown issue - X 2014 Q&A, Help & Troubleshooting

Im having an issue in my Moto x (xt1095) . I tried unlocking bootloader while updating to android 5.0 and once i done i found an issue that my IMEI is showing unknown. I tried various ways of flashing back stock rom from motorola website and stuff. Everything in the phone is fine except my IMEI showing unknown and no network data.. Can anyone please help me ?

Follow this link and scroll down to question 13.
http://forum.xda-developers.com/showthread.php?t=2876769
Sent from my XT1095 using Tapatalk

grneyez said:
Follow this link and scroll down to question 13.
http://forum.xda-developers.com/showthread.php?t=2876769
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Before messing with partitions are you 100% certain you flashed the exact factory firmware back to your phone? If you used firmware from any other model it will boot up but you will experience the exact problem you are having due to an incompatible modem(radio) file.
btw you can verify the model # of the phone as it is laser etched on the bottom(albeit very small).

Issue is cleared!!!
Thank you so much for your help . I have uploaded the wrong firmware and thats why the issue was repeating. Everything seems to be fine now.
Just one more thing ... can you please help how do i relock the bootloader ?

Relock the bootloader
Can you please tell me how to relock the bootloader?
Steve-x said:
Before messing with partitions are you 100% certain you flashed the exact factory firmware back to your phone? If you used firmware from any other model it will boot up but you will experience the exact problem you are having due to an incompatible modem(radio) file.
btw you can verify the model # of the phone as it is laser etched on the bottom(albeit very small).
Click to expand...
Click to collapse

Related

Help, My phone is Bricked

Hi people. I neen your help for booting my phone.
I had Stock 4.4.2, Moto X with camera update and Locked Bootloader, today I stupidly flashed a ROM 4.4.4, I know I have to be on UB, but I forgot it, it was an impulse. I got an error in the flashing, then I tried to flash my sbf Stock Version, but now it says Downgraded security something with gpt and I cannot flash anything, I mean starts flahsing but in boot.img it got stucked, please if someone tried the same and could help me please.
Thanks in advance.
icerebro said:
Hi people. I neen your help for booting my phone.
I had Stock 4.4.2, Moto X with camera update and Locked Bootloader, today I stupidly flashed a ROM 4.4.4, I know I have to be on UB, but I forgot it, it was an impulse. I got an error in the flashing, then I tried to flash my sbf Stock Version, but now it says Downgraded security something with gpt and I cannot flash anything, I mean starts flahsing but in boot.img it got stucked, please if someone tried the same and could help me please.
Thanks in advance.
Click to expand...
Click to collapse
Without Bootloader unlocking how can u flash a rom to your device thats first Mistake ... I think u cant back to u r device...
icerebro said:
Hi people. I neen your help for booting my phone.
I had Stock 4.4.2, Moto X with camera update and Locked Bootloader, today I stupidly flashed a ROM 4.4.4, I know I have to be on UB, but I forgot it, it was an impulse. I got an error in the flashing, then I tried to flash my sbf Stock Version, but now it says Downgraded security something with gpt and I cannot flash anything, I mean starts flahsing but in boot.img it got stucked, please if someone tried the same and could help me please.
Thanks in advance.
Click to expand...
Click to collapse
Mahesh8348 said:
Without Bootloader unlocking how can u flash a rom to your device thats first Mistake ... I think u cant back to u r device...
Click to expand...
Click to collapse
Yep, you are stuck until the full 4.4.4 SBF is released for your carrier. Shouldn't have done that.
Who is your carrier? If it is AT&T, you are in luck! The 4.4.4 SBF was just released. If not....bummer - you will have to wait. Can't flash a ROM with a different CID with a locked BL.
I highly suggest you don't attempt to manually force the older rom. Really, beyond the fact that you flashed the wrong ROM, how did you miss all the warnings that downgrade = brick?
Tough situation to be in. Hopefully you have an AT&T unit. If so, we can help get you fixed up.
Well, I have solved it Unlocking my Bootloader and then reinstalling the rom 4.4.4 retail from Brazil. It works now.
I have a question, now I am in Brazil but I am from PerĂº, and when I try to change the APN for the one I use in PerĂº, it deletes itself, so I can not change the APN or create a new one because i can not save it. What is the problem in there?
My phone was Nextel operator, then I unlock it, never had a problem.
Hope your help.
Thanks!

HELP MOTO X is stuck at MOTO logo startup screen

Ok i screwed up, was trying to install a Lollipop update through recovery, installation failed and device rebooted and got stuck......tried to re enter the recovery, clear cash, wipe data....nothing seems to work.....please help
Ensure you're flashing the correct files for the variant of your device. What variant is it? Where did you buy it?
Once you've confirmed that the files are right, just start the flash procedure via recovery/ adb normally and it should be back to normal.
problem is, i do not know how to use the ADB way
What variant is it? XT1095/ 92/ 97/ etc??
Where did you buy it from?
manrock said:
What variant is it? XT1095/ 92/ 97/ etc??
Where did you buy it from?
Click to expand...
Click to collapse
IT's XT1097 brazil...
DXBsam said:
IT's XT1097 brazil...
Click to expand...
Click to collapse
Network locked or Pure Edition??
The firmware files are available over at motofirmware.com
The files relevant to XT1097 are as below; we just need to find the right one
http://motofirmware.com/ATT_XT1097_4.4.4_KXE21.187-38_cid1_CFC.xml.zip
http://motofirmware.com/NIIBR_XT1097_4.4.4_KXE21.187-30.3_cid12_CFC.xml.zip
http://motofirmware.com/RETBR_XT1097_4.4.4_KXE21.187-30.3_cid12_CFC.xml.zip
http://motofirmware.com/RETBR_XT1097_4.4.4_KXE21.187-47_cid12_CFC.xml.zip
http://motofirmware.com/RETCA_XT1097_4.4.4_KXE21.187-42_cid14_CFC.xml.zip

[Q] back to stock ??

rooted my phone....but now i heard 5.1 on its way.........
so i would like to flash stock and unroot and lock bootloader.......
searched the whole web but all i got is a video tutorial ........
https://www.youtube.com/watch?v=kS0eVAfpBIo
any idea will this work on xt1092 ??????????
or anyone have any simpler method ???????
rohithksaj said:
rooted my phone....but now i heard 5.1 on its way.........
so i would like to flash stock and unroot and lock bootloader.......
searched the whole web but all i got is a video tutorial ........
https://www.youtube.com/watch?v=kS0eVAfpBIo
any idea will this work on xt1092 ??????????
or anyone have any simpler method ???????
Click to expand...
Click to collapse
You don't have to lock boot loader in order to get the new 5.1. By now is a soak and the only way to get it is side loading the zip. When the official 5.1 arrives I am pretty sure that some folks will upload the entire system image and you will only need to flash the files via fast boot. Be patient. And yes, it will work with any variant of the Moto X.
hi
I have flashed back to stock using that method..but now I have lost my signal..it shows no signal and no Sim card..help me please...xt 1092..
rohithksaj said:
I have flashed back to stock using that method..but now I have lost my signal..it shows no signal and no Sim card..help me please...xt 1092..
Click to expand...
Click to collapse
The stock recovery image is intended for the USA pure edition, not any others. The main difference is the modem you flash might not work in all international locations.
That's the only thing I can think of, try and find a community posted image from your region and flash that instead of the USA image.
Alternatively only flash the modem files from your region.

[Q] brick moto x, please help

my phone is brick after flash
i have tried again with ATT_XT1058_4.4.4-KXA21.12-L1.26_CFC_1FF.xml but it stopped at boot.img
If you have it can share it for me thank.
fastboot 30.B7 I have update to 4.4.4 before
please help me
I've tried
att_xt1058_4.4.2-kxa20.16-1.31.1_cfc_1ff.xml
ATT_XT1058_4.4.4-KXA21.12-L1.26_CFC_1FF.xml
RETAIL-US_4.4.4_KXA21.12-L1.29.1_2_cid9_CFC_1FF.xml
XT1058_RCI-CA_4.4.4_KXA21.12-L1.26_59_cid14_CFC_1FF.xml
but everything stop at 6/18 boot.img. hix ((
someone have the newest boot.img file for moto x at&t please share for me. i have tried many file but it always say partition (boot) security version downgraded
What is the current Fastboot/Bootloader version on your phone? Please post a picture.
Have you ever tried one of the leaked Lollipop updates, or twrp restores on your phone?
You mention SEVERAL sbf's you tried, but what model is your phone, and what carrier is it branded for origninally? i.e. does it have the ATT logo on the back? or what is written in the very small fine print on the back, and the bottom?
And exactly what were you doing that lead up to this situation?
KidJoe said:
What is the current Fastboot/Bootloader version on your phone? Please post a picture.
Have you ever tried one of the leaked Lollipop updates, or twrp restores on your phone?
You mention SEVERAL sbf's you tried, but what model is your phone, and what carrier is it branded for origninally? i.e. does it have the ATT logo on the back? or what is written in the very small fine print on the back, and the bottom?
And exactly what were you doing that lead up to this situation?
Click to expand...
Click to collapse
Thank you for answer me
It's 30.b7. device is locked, i never try one of the leaked lollilop or twrp restores. i use motorola device manager it say current version "212.44.26.ghost_att.att.en.us ".
it doesn't have the ATT logo on the back.
And the bottom is
modelo xt1058 anatel NO: 1323-13-0330
FCC ID: IHDT56PA1 TYPE: M0DD7
Projetado for motorola industria Brasileira.
Please help me...

Moto X 2014 (XT1097 Canada) Wont Boot

Please help, my moto x 2014 wont boot what so ever. This first started from when I tried to root my XT1097 on android 5.1 using this: http://forum.xda-developers.com/mot...e-edition-superboot-style-root-motox-t2889264 not realizing it wasn't for android 5.1. Then it was acting weird so I booted into fastboot and used a factory image which was for AT&T devices. Realizing this was the wrong image (No service or wifi what so ever) I flashed the proper image to return to stock, but now my device simply sits at the M logo and wont boot. Any help to get this device back up and running is appreciated!
Kevin_Desousa said:
Please help, my moto x 2014 wont boot what so ever. This first started from when I tried to root my XT1097 on android 5.1 using this: http://forum.xda-developers.com/mot...e-edition-superboot-style-root-motox-t2889264 not realizing it wasn't for android 5.1. Then it was acting weird so I booted into fastboot and used a factory image which was for AT&T devices. Realizing this was the wrong image (No service or wifi what so ever) I flashed the proper image to return to stock, but now my device simply sits at the M logo and wont boot. Any help to get this device back up and running is appreciated!
Click to expand...
Click to collapse
Did you wipe data/factory reset when you reflashed your firmware?
Sent from my XT1095 using Tapatalk
xKroniK13x said:
Did you wipe data/factory reset when you reflashed your firmware?
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Yep, I wiped them both as per usual. If it helps, I can still access fastboot and recovery.
If it is sticking at the M, its failing to boot Android at all. Does it roll into recovery automatically? Which firmware did you flash? Also, was the version flashed older than the one you previously had?
Sent from my XT1095 using Tapatalk
xKroniK13x said:
If it is sticking at the M, its failing to boot Android at all. Does it roll into recovery automatically? Which firmware did you flash? Also, was the version flashed older than the one you previously had?
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
It doesn't seem to roll into recovery automatically. I flashed this initially : VICTARA_ATT_5.0.2_LXE22.46-34 (AT&T zip), and then I flashed this one: RETCA_XT1097_5.0.1_LXE22.46-22. I forgot which version I had before I tried rooting, but I do know it was android 5.1.
Kevin_Desousa said:
It doesn't seem to roll into recovery automatically. I flashed this initially : VICTARA_ATT_5.0.2_LXE22.46-34 (AT&T zip), and then I flashed this one: RETCA_XT1097_5.0.1_LXE22.46-22
Click to expand...
Click to collapse
Is your bootloader unlocked? If you went to the 5.0.2 AT&T and your bootloader is locked, you won't be able to downgrade back to 5.0.1. Try getting a firmware that is the same version or newer.
Sent from my XT1095 using Tapatalk
xKroniK13x said:
Is your bootloader unlocked? If you went to the 5.0.2 AT&T and your bootloader is locked, you won't be able to downgrade back to 5.0.1. Try getting a firmware that is the same version or newer.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
My bootloader is unlocked, and when I say that I'm stuck at the M, I mean I'm stuck at the bootloader warning. (I didn't know what to call it)
Kevin_Desousa said:
My bootloader is unlocked, and when I say that I'm stuck at the M, I mean I'm stuck at the bootloader warning. (I didn't know what to call it)
Click to expand...
Click to collapse
Yeah, that's where I figured it was hanging. All signs just point to a bad flash/firmware. I'd try downloading a different version (even 5.1 since you're unlocked) or verifying the hash on the firmware you flashed. You can use HashMyFiles to check the md5 or SHA hashes.
Sent from my XT1095 using Tapatalk
xKroniK13x said:
Yeah, that's where I figured it was hanging. All signs just point to a bad flash/firmware. I'd try downloading a different version (even 5.1 since you're unlocked) or verifying the hash on the firmware you flashed. You can use HashMyFiles to check the md5 or SHA hashes.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Would you know of a place where I can obtain the factory images then? The one I was using only had a couple of them, none of which were 5.1
Kevin_Desousa said:
Would you know of a place where I can obtain the factory images then? The one I was using only had a couple of them, none of which were 5.1
Click to expand...
Click to collapse
This thread has a link that has the 5.1 firmwares. You have to do some digging, but they should be there... http://forum.xda-developers.com/showthread.php?t=3148211
Sent from my XT1095 using Tapatalk
xKroniK13x said:
This thread has a link that has the 5.1 firmwares. You have to do some digging, but they should be there... http://forum.xda-developers.com/showthread.php?t=3148211
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Sorry to be such a pain, but would you have flash instructions for the official firmware? I'm just afraid of messing something up
Kevin_Desousa said:
Sorry to be such a pain, but would you have flash instructions for the official firmware? I'm just afraid of messing something up [emoji14]
Click to expand...
Click to collapse
I am personally a huge fan of House of Moto, it will generate automatic scripts to flash the firmware for you. Check out the thread here: http://www.droidrzr.com/index.php?/topic/61124-House-of-Moto-[4.3]
Also, MotoFirmware has some firmwares for the X2, I used to use them for my RAZR M. http://motofirmware.center/files/category/46-moto-x-2nd-generation/
Sent from my XT1095 using Tapatalk
xKroniK13x said:
I am personally a huge fan of House of Moto, it will generate automatic scripts to flash the firmware for you. Check out the thread here: http://www.droidrzr.com/index.php?/topic/61124-House-of-Moto-[4.3]
Also, MotoFirmware has some firmwares for the X2, I used to use them for my RAZR M. http://motofirmware.center/files/category/46-moto-x-2nd-generation/
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I tried to use the House of Moto with this firmware: http://motofirmware.center/files/file/249-victara_tmo_51_lpe2332-213_cid9_cfcxmlzip/ but when I load it into the HOM it displays this: "Custom recovery not found.
Using factory image: VICTARA_TMO_5.1_LPE23.32-21.3_cid9_CFC.xml.zip
ERROR: XML script not found in this factory image. This is not yet supported."
Kevin_Desousa said:
I tried to use the House of Moto with this firmware: http://motofirmware.center/files/file/249-victara_tmo_51_lpe2332-213_cid9_cfcxmlzip/ but when I load it into the HOM it displays this: "Custom recovery not found.
Using factory image: VICTARA_TMO_5.1_LPE23.32-21.3_cid9_CFC.xml.zip
ERROR: XML script not found in this factory image. This is not yet supported."
Click to expand...
Click to collapse
That firmware looks like the one for xt1095/T-Mobile/Pure Edition. Also, that error sounds like the HoM instructions weren't followed right. I've flashed my device a bunch with HoM.
Sent from my XT1095 using Tapatalk
xKroniK13x said:
That firmware looks like the one for xt1095/T-Mobile/Pure Edition. Also, that error sounds like the HoM instructions weren't followed right. I've flashed my device a bunch with HoM.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Would this one work: VICTARA_NIIBR_XT1097_5.1_LPE23.32-14.2_cid12_CFC.xml.zip? I'm just confused with the "NIIBR" in the firmware name.
Kevin_Desousa said:
Would this one work: VICTARA_NIIBR_XT1097_5.1_LPE23.32-14.2_cid12_CFC.xml.zip? I'm just confused with the "NIIBR" in the firmware name.
Click to expand...
Click to collapse
I'm not sure, to be honest.
Sent from my XT1095 using Tapatalk
xKroniK13x said:
I'm not sure, to be honest.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
So the phone booted up, thank you so much for the help, but for some reason it wont detect my sim card, the wifi doesnt work on it, and it occasionally reboots. I also noticed that the baseband version is unknown. Is there a way to fix this?
Kevin_Desousa said:
So the phone booted up, thank you so much for the help, but for some reason it wont detect my sim card, the wifi doesnt work on it, and it occasionally reboots. I also noticed that the baseband version is unknown. Is there a way to fix this?
Click to expand...
Click to collapse
Sounds like whatever firmware you flashed had the wrong radios. You should be able to download the Canadian firmware and just flash the radios.
Sent from my XT1095 using Tapatalk
xKroniK13x said:
Sounds like whatever firmware you flashed had the wrong radios. You should be able to download the Canadian firmware and just flash the radios.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
I did flash the Canadian firmware to my knowledge. RETCA_XT1097_5.0.1_LXE22.46-22_cid14_CFC.xml?
I was browsing the xda threads and saw this thread: http://forum.xda-developers.com/moto-x-2014/general/guide-xt1097-to-xt1095-nextel-t2972693 where it states: "IMPORTANT. From 5.1 update, the modems included on the update are FULLY compatible with all models, XT1097, 1092 and 1093 and all carriers ,so, you don't have to worry about losing IMEI, signal or data." So, should I be able to flash the brazilian xt1097 firmware and have the proper radios installed from this thread: http://forum.xda-developers.com/moto-x-2014/general/ota-android-marshmallow-6-0-final-t3248315 ?

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