Ok, so I dropped my Moto G 2014 and broke the glass. Now I have found service company in my city that will fix it for about 40% of the value of the phone. The thing is that they will not use original Motorola screen but some replacement. I can only imagine this will be bought on Aliexpress or some other Chinese site. Motorola in my country has very limited support so they will probably not want to fix anything outside of warranty repairs.
My question to you is the following. Have anyone of you had any experience with replacement screen that was not originally branded by motorola? Right now I do not know if the repair is worth it. If I am to pay some 80 dollars just to get a phone with a screen that is of doubious quality maybe it is better to sell the broken phone and buy a new one instead....
Yeah, instead of repairing it with non-original hardware, sell it for parts and buy a new one. This is truly a great advantage of buying a relatively inexpensive phone.
If you want LTE, you might want to wait a little as it seems as if a LTE version for Moto G 2014 is imminent.
Related
I (im in California, USA) recently bought an AT&T Tilt for $350 (got a great deal!) and only got a few good hours on it until dropping it (luckily i put on a protective clip on case from day one) but not lucky enough to keep my LCD from getting a nice hairline crack about a half an inch from the top toward the middle. So heres my options...
1. Replace the LCD (best i found was an lcd for about 130 including shipping from the UK)
2. Deal with the nice 0.5in x 2in area of messed up picture from the cracked LCD and use it like it is.
3. Sell it AS IS
4. Somehow convince ATT or HTC to replace it for me and little or no cost LOL
Any suggestions on this? Anyone know cheap repair services or cheap parts or need an 8925 with a broken LCD (throw me an offer ).
I'd try 3b, lol. give it a shot, you never know.
ok help me out with my statement im pretty good at working over reps, ive gotten out of 2 Cingular contracts, a SBC contract, a DishNetwork Contract...lol but getting a free repair/part i dont know about..
oh yah...3b lol sorry i changed it to 4
Re:
If you cant haggle for a repair, cnn.cn is always good for cell phone replacement parts.
Wish I had the money
to buy it from you, would like to test a rom on a spare device so I dont brick mine. flashing roms looks easy but better safe than sorry.
Still paying off mine.
throw me an offer
lol didnt see your title..sorry
Similar to you, I got my Tilt on Oct 19, and on Oct 20, I broke the screen. I searched around reading through all the threads about Tilt broken LCD in this forum, I finally find a guy named Nicholas who sold me a LCD replacement from Mainland China. Doesn't take too long I received the LCD replacement, and replaced the broken LCD by myself.
It is a little bit risky to replace the LCD by yourself if you are not technical. There are some threads you may want to read before actually replacing it. It is not very tough to replace the LCD if you knopw the tricks and right tools.
I was quoted $150 months ago for th replacement, and I am sure the price now is a lot cheaper. Please contact Nicholas if you want to get a replacement from him. I have PM you his email address. You may want to mention my ID when communicating with you.
Good Luck!
Replacement Tilt LCd
you can save some money annd get a replacement Tilt LCD screen for $30 at www.blackberry8100parts.com
they have high defintion video disassembly instructions also on there site
www.blackberry8100parts.com is now www.fonlogix.us
I bought the Moto X Pure Edition last night and they offered insurance for $85. I have had two Samsung devices that I used it for. GPS died on my S5 and speaker died on my S4. Has anyone purchased the insurance for theMoto or feel like they should have?
Absolutely I did. I have it on my 2013 Moto X as well. With how cheap the phone is, the extra $85 is a no brainer. $35 deductible and you're covered no matter what happens to your phone short of loss or theft.
I bought it too. Cheaper than the insurance through Verizon.
I have the insurance. It is better then having a case.
Sent from my XT1095 using Tapatalk
Anyway of getting the insurance after receiving the phone?
dazz87 said:
Anyway of getting the insurance after receiving the phone?
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If you call I think you can get it within 30 days of your purchase date
i think u have 30 days to add it. log in on the motorola mobility website and do to "my stuff," you should have the option to buy it. unless this is a verizon phone.
i cracked my screen they replaced no questions asked. they gave me a code to go to moto maker and build a new phone. i could change the color or add premium backs (extra cost, of course) if I wished . phone showed up quick.
dazz87 said:
Anyway of getting the insurance after receiving the phone?
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Yes, I chatted with Moto today and they sent me the link, you have to do it within 30 days as others have said
This insurance is probably the cheapest you could get. I just looked at squaretrade and its more than Motorola. Will give them a call. Thanks
It's the best deal you're going to find & it's direct work Moto. You're not going to find a better deal plus they cross ship.
Sent from my XT1095 using Tapatalk
CUBENSIS said:
i think u have 30 days to add it. log in on the motorola mobility website and do to "my stuff," you should have the option to buy it. unless this is a verizon phone.
i cracked my screen they replaced no questions asked. they gave me a code to go to moto maker and build a new phone. i could change the color or add premium backs (extra cost, of course) if I wished . phone showed up quick.
Click to expand...
Click to collapse
you can add it to a verizon phone via the website or phone
I just order a moto x 2014 but I didn't order the extended warranty because I want to think about it some more during the next 30 days. Right now I don't think it is a good deal.
It cost $125 ($85 now, and another $40 if you use it to make a claim).
First, the cost seems way out of line. It is close to 1/3 the cost of the phone (I used the cyber Monday coupon for a 32gb, but if you buy only the 16gb on the coupon, the insurance would be more than 1/3 the cost of the phone.) So I'm paying $125 to insure $410 for months 13 through 24 (the phone already has a 1 year warranty). A year from now, the phone could be replaced with a comparable used phone for less than 2/3 's the original; cost, so at best I'm paying $125 to insure a value of $280 or less. That doesn't make economic sense unless you are Motorola.
Second, although the accident coverage starts with day one, it only cover's "accidents" but excludes "negligence." Does that mean if you drop your phone it is your negligence and not covered? The way the contract is written it appears that it only covers damage cause by the negligence of a third party. It doesn't cover any damage caused by intentional or reckless behavior of anyone. So if your friend negligently bumps you causing you to drop the phone and cracking the screen you are covered. If you drop your phone in the toilet it is your negligence and you are not covered. If your friend takes your phone in a fit of rage and throws it against the wall cracking the screen it is not covered because that would be intentional. The contract requires that you submit a detailed description of how the damage occurred. If you don't hire a lawyer to help you write that description, it will be easy for the insurer to deny coverage. Trying to explain how your friend accidently bumped you while you were holding your phone while standing over the toilet isn't going to sound very credible.
Third, it doesn't cover the battery. Batteries are specifically excluded. The one-year standard warranty covers batteries only if they fail to recharge to at least 80%. That means after one year, if your battery dies or only recharges to 81%, you have a paper weight (one side of which is rounded so it can only be used face down as a paper weight.)
The fact that carriers might charge more for similar insurance doesn't make the Motorola extended warranty any better, it just means the carriers' extended warranties are even less economically viable.
Given all that, it seems to me more economical to save the $125 and use it toward purchase of a new phone if the need arises.
CUBENSIS said:
i think u have 30 days to add it. log in on the motorola mobility website and do to "my stuff," you should have the option to buy it. unless this is a verizon phone.
i cracked my screen they replaced no questions asked. they gave me a code to go to moto maker and build a new phone. i could change the color or add premium backs (extra cost, of course) if I wished . phone showed up quick.
Click to expand...
Click to collapse
30 days from your purchase date or date received?
TigerDNA said:
Yes, I chatted with Moto today and they sent me the link, you have to do it within 30 days as others have said
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Click to collapse
Regarding the value of Motocare, before purchasing my Moto X PE 2014, I purchased a 2013 developer edition for $229 on eBay. Never having used the phone, I wanted to see what the moto love was all about.
I had the DE phone two weeks, dropped it, smashed the screen. Motocare covers for a two year period against accidental damage such as breaking a screen. You can break your screen three times.
Put in a claim, paid $39 for essentially expedited shipping. They sent me new 2013 DE in 4 days. Cross shipped as well.
How the heck can you do better than that? For $85?! For 2 years coverage. You will not find better.
Hi,
Im hoping for some advice. I have a MotoX 2014 from UK MotoMaker. I live in Austrtalia.
Yesterday I cracked my screen. I contacted Motorola Australia about organising a repair/replacement. I've seen people talking about a first time, $120, replacement? They said there is nothing they can do as I bought the phone in the UK. There Australian service centre could take a look, for a fee.
Before talking to Motorola UK, I was wondering if anyone from Australia has had a repair done on a Moto X? How much did the screen repair cost from Motorola? What other phone repair shops would you recomend?
Thanks for any help,
Michael
Just wondering how you went here Michael I am in a similar predicament?
Cheers
Hi mate.
I got a few quotes from local repair shops, the only one that was confident that they could get the part was http://www.aussiemobilephonerepairs.com.au
It cost me $220, and they organized all the postage etc (they are in Bris, I'm in ACT). This was the cheapest quote too.
New screen looks great, only issue is that the adhesive on my wood back is now a little loose in places, so it pops up and doesn't sit so flush anymore. Not a huge issue, i could fix it with glue!
Good luck mate.
On a side note, I now have another issue I'm trying to resolve! For a "Global" company, Motorola certainly make it hard to get help!
Is anyone having an issue with their power button? I bought one from T-Mobile a couple of months ago and the buttons were tight with minimal movement. Then that Nexus 6 got dropped and shattered the screen so a replacement (brand new in box from Moto via Ashurant insurance) arrived yesterday and the buttons "work" but are very loose and irritating.
Has anyone had an issue like this? The power button only works if i press directly in the center of the button so i have to hold it a certain way. My experience in the past is that if it isn't broken, a free replacement will not be justified. I've turned on T2W and volume rocker wake but was hoping for a power button replacement or an easy fix.
stevew84 said:
Is anyone having an issue with their power button? I bought one from T-Mobile a couple of months ago and the buttons were tight with minimal movement. Then that Nexus 6 got dropped and shattered the screen so a replacement (brand new in box from Moto via Ashurant insurance) arrived yesterday and the buttons "work" but are very loose and irritating.
Has anyone had an issue like this? The power button only works if i press directly in the center of the button so i have to hold it a certain way. My experience in the past is that if it isn't broken, a free replacement will not be justified. I've turned on T2W and volume rocker wake but was hoping for a power button replacement or an easy fix.
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Get it replaced again.
danarama said:
Get it replaced again.
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Have you gone through a replacement request with T-Mobile? I have, and if it isn't broken (as in not working at all), they won't replace anything.
Motorola doesn't seem like a viable option since I didn't buy from them, correct me if I'm wrong.
Google - same boat since didn't buy from them.
stevew84 said:
Have you gone through a replacement request with T-Mobile? I have, and if it isn't broken (as in not working at all), they won't replace anything.
Motorola doesn't seem like a viable option since I didn't buy from them, correct me if I'm wrong.
Google - same boat since didn't buy from them.
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Google will only deal with RMA from Google Play. Motorola should honour all other warranties.
T-mobile don't exist in the UK any more and I would never use them if they did.
danarama said:
Google will only deal with RMA from Google Play. Motorola should honour all other warranties.
T-mobile don't exist in the UK any more and I would never use them if they did.
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Click to collapse
Oh alright well maybe I can give Moto a shot and see what they say. The problem with the warranty through Tmobile is that I have to pay a $175 deductable in order to get a replacement device.
Of course I'll try with them first, then move to Moto.
Thanks.
stevew84 said:
Oh alright well maybe I can give Moto a shot and see what they say. The problem with the warranty through Tmobile is that I have to pay a $175 deductable in order to get a replacement device.
Of course I'll try with them first, then move to Moto.
Thanks.
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That's ridiculous.
I take it the handset is subsidised and paid for over a period of the contract?
danarama said:
That's ridiculous.
I take it the handset is subsidised and paid for over a period of the contract?
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Yea, I pay monthly on top of my bill for service, but even if I bought the phone outright from Tmobile, the warranty issue would still be the same. The deductible would still be present.
stevew84 said:
Oh alright well maybe I can give Moto a shot and see what they say. The problem with the warranty through Tmobile is that I have to pay a $175 deductable in order to get a replacement device.
Of course I'll try with them first, then move to Moto.
Thanks.
Click to expand...
Click to collapse
You seem to be confusing warranty with insurance. There is no deductible to make a warranty claim, you can get phone defects (defect=manufacturer's fault) fixed for free for at least a year after you purchase (in EU it's generally 2 years, because the EU actually protects consumers). T-Mobile can handle that for you and will generally do a better job than Motorola (from personal experience, YMMV).
If you damage it (damage=your fault) by dropping it, then you have to go through insurance or buy another. Good news is that insurance replacement phones (like the one you paid $175 for) are considered 'new' and your warranty was reset to the day you received the insurance phone. Bad news is that warranty phones may be refurbished, not brand new.
Honestly, these things aren't rocket engines. They don't need to be perfect. They're designed to tolerate a little bit of wobble. If the buttons are just loose, I'd honestly leave it alone and deal with it. You'll be fine. If the buttons seem to 'catch' on something when pressed in or get stuck when released then you should call someone and arrange a replacement.
ATnTdude said:
You seem to be confusing warranty with insurance. There is no deductible to make a warranty claim, you can get phone defects (defect=manufacturer's fault) fixed for free for at least a year after you purchase (in EU it's generally 2 years, because the EU actually protects consumers). T-Mobile can handle that for you and will generally do a better job than Motorola (from personal experience, YMMV).
If you damage it (damage=your fault) by dropping it, then you have to go through insurance or buy another. Good news is that insurance replacement phones (like the one you paid $175 for) are considered 'new' and your warranty was reset to the day you received the insurance phone. Bad news is that warranty phones may be refurbished, not brand new.
Honestly, these things aren't rocket engines. They don't need to be perfect. They're designed to tolerate a little bit of wobble. If the buttons are just loose, I'd honestly leave it alone and deal with it. You'll be fine. If the buttons seem to 'catch' on something when pressed in or get stuck when released then you should call someone and arrange a replacement.
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Right, I did an insurance claim because I dropped it, that's fine. What came was in fact brand new in box, it still had the uncut tape on the motorola box and all OEM stuff inside. I came from the Nexus 4 and Nexus 5 and have had similar build defects. In this case, the button does get stuck either while pushing in or when it comes back out. Feels like I'm going to break it when sometimes i have to push with WAY too much force. I'll be calling Tmobile tonight as Moto would not do a repair, only exchange with a fee.
ATnTdude said:
Good news is that insurance replacement phones (like the one you paid $175 for) are considered 'new' and your warranty was reset to the day you received the insurance phone
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Click to collapse
I don't think that's accurate. Not in the EU anyway. Replacement device continues original warranty period, so if you get a replacement after 23 months, that replacement has 1 month warranty.
danarama said:
I don't think that's accurate. Not in the EU anyway. Replacement device continues original warranty period, so if you get a replacement after 23 months, that replacement has 1 month warranty.
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If it's a warranty phone, yes, claiming relief under your warranty doesn't extend it.
If it's insurance, then it's different. The insurance co. buys the phone from the manufacturer (who is the one who is actually warrantying the product) just like you or your carrier does. So the warranty doesn't really reset. You're getting a newly bought phone which has a warranty separate from the original.
In theory, if you lose your phone, make an insurance claim to replace it, and find your original phone afterwards you could have two phones with separate and independent warranties on each. That is, assuming your insurance company doesn't want the original back (which is usually the case for phones, not so much for things like cars).
So, managed to drop my new Pixel 5 this morning after never once damaging my Pixel 2XL over the past few years...
Does anyone know of anywhere I can buy an OEM replacement in the UK please? I've seen I can have it repaired for £200 using Google's preferred repair partner, but I'm able to do the work myself so was hoping the screen (and adhesive) would be available from somewhere.
Thanks in advance.
a little bit late.... ok this is sad i feel with you.....
usually i order stuff like phone parts at AliExpress. But i just discovered, that the P5 replacement screen is really expensive :-(
~~150,- Eur - thats really hard.....maybe it is because the P5 is a new phone.