[Q] XT1068 OTA Lollipop update failing - G 2014 Q&A, Help & Troubleshooting

Today my XT1068 offered me the 22.26.1.en.GB update, but it's failing to install.
The phone reboots and attempts to install the update. The progress bar gets to approximately 1/4 to 1/3 of the way across before a red triangle appears and the phone reboots back to KitKat.
My phone was rooted (using SuperSU), but I used SuperSU's built-in clean-up feature to unroot my phone before applying the Lollipop update.
The bootloader is unlocked, but the recovery is stock; I did not install a custom recovery but instead booted TWRP temporarily to install SuperSU.
I'm comfortable fiddling with adb and fastboot, and with digging around the filesystem. Any suggestions of where I can look to find any error messages which might shed some light on why the update failed? Could the failure be related to the previous rooting of my phone, or could something else be breaking the update?

@Loganberry
Have you modified /system files in any way?
If yes you have to restore them back.
If nothing helps, with unlocked bootloader it's propably much faster to just flash your stock firmware again and do ota than to search why it doesn't work.

I can confirm that ota update can be performed on rooted phone .I was thinking that is not possible but I was curious and tried.
I was on unlocked bootloader and rooted KK , german firmware 21.85.23 with instaled xposed framework and gravity box.
Update was successful without any error and for now everything work ok.

Loganberry said:
Today my XT1068 offered me the 22.26.1.en.GB update, but it's failing to install.
The phone reboots and attempts to install the update. The progress bar gets to approximately 1/4 to 1/3 of the way across before a red triangle appears and the phone reboots back to KitKat.
My phone was rooted (using SuperSU), but I used SuperSU's built-in clean-up feature to unroot my phone before applying the Lollipop update.
The bootloader is unlocked, but the recovery is stock; I did not install a custom recovery but instead booted TWRP temporarily to install SuperSU.
I'm comfortable fiddling with adb and fastboot, and with digging around the filesystem. Any suggestions of where I can look to find any error messages which might shed some light on why the update failed? Could the failure be related to the previous rooting of my phone, or could something else be breaking the update?
Click to expand...
Click to collapse
flash the GB 4.4.4 in my signature then try to update OTA again

dpdp73 said:
@Loganberry
Have you modified /system files in any way?
If yes you have to restore them back.
If nothing helps, with unlocked bootloader it's propably much faster to just flash your stock firmware again and do ota than to search why it doesn't work.
Click to expand...
Click to collapse
reefuge said:
flash the GB 4.4.4 in my signature then try to update OTA again
Click to expand...
Click to collapse
Yeah, I'd forgotten about Busybox and a couple other apps which modifed /system. Reflashing from scratch was the easier option.
I flashed GB 4.4.4 as advised and the Lollipop update then applied without any problems. Thanks for the assistance.

Related

[Q] XT1092 in bootloop after update

So this is a bit of a comedy of errors on my part...
I took the OTA update to lollipop and (foolishly) followed the same method as on KK to get root, putting myself in a bootloop. I got myself out of it by clearing the userdata and the cache.
I went about sorting everything and achieved root using the chainfire method, that was fine and I then went about reinstalling the xposed modules I had before. Foolishly, I didn't double check the status of xposed on Lollipop and consequently put myself back in a bootloop (idiot). I redid what had worked earlier, clearing the userdata and the cache to no avail.
Obviously, the problem was not the same as before and I needed to disable xposed, but in clearing the userdata I not only removed the xposed_disable.zip file to do this and also turned off adb so I can't push it.
The bootloader is fine and I can use fastboot, but can't push anything across. I hadn't replaced the recovery but can boot into twrp. However, I cannot flash it because I cannot push it over using adb.
I can't work out exactly how far I need to go back/what exactly I need to flash in order to put this all back together again.
I would be very grateful for any help that people can give on this.
Seems you need a .19 stock system partition image to get rid of the bootloop. Hope somebody can backup his system after OTA and share his image,otherwise you have to wait for official release or take risk to downgrade.
----------------------------
If you can boot from TWRP, you can try put the Xposed-Disabler-Recovery.zip in an USB SD card(maybe need formatted to particular filesystem like ext4) linked your phone with otg cable,then mount the sdcard and flash the zip file via TWRP.
If you're not worried about going back with a full wipe to KK, you can follow this link here Seeing that you can get your phone into fastboot, it'll work fine.
HAXTREME said:
If you're not worried about going back with a full wipe to KK, you can follow this link here Seeing that you can get your phone into fastboot, it'll work fine.
Click to expand...
Click to collapse
Thank you! This seems to have solved the problem (whatever exactly it was) and the mobile data is fine which was what I was most unsure about.
I'm curious, my device was a XT1092GB (or at least, I believe it was a GB) and now shows as a 'reteu' where I believe it used to show as 'retgb'. This isn't a problem as it all seems to work, but should I be expecting the Lollipop OTA update to come through? I deliberately didn't follow through on the last part of that thread and install 5.0 that way, I didn't want to tempt fate! However, I would like the update if possible and am unsure which way to go about doing it.
Again, many thanks for all the suggestions everyone. This is why android is awesome
Its a stock EU 4.4.4 so the OTA should come through. Even if it doesn't, I'm sure there's a 5.0 retgb firmware doing the rounds on this forum.
HAXTREME said:
Its a stock EU 4.4.4 so the OTA should come through. Even if it doesn't, I'm sure there's a 5.0 retgb firmware doing the rounds on this forum.
Click to expand...
Click to collapse
I guess even if the 5.0 OTA doesn't come through (for the reasons as given here, any following OTA updates should be fine, right?
If not, do you reckon then 5.0 rom given in the link you sent would be appropriate or would this be a better route?
Thanks for the help!

[Q] Latest Jan 2014 OTA update, rooted phone

Have the VZW G2 rooted on the previous OTA update, now starting to see the nag screen to update again.
Last time, I reverted to stock and had to set up everything again from scratch. I needed root so did that but now at the same point again.
Is there an easier way to update, without having to wipe everything and start over again?
TIA
I was rooted and just installed the update. Went through fine and kept root. All my had to do was install/update xposed framework and reboot to get my modules working again. Aside from xposed I had no modified system files and stock recovery. I had not uninstalled any pre-installed apps, just have a few frozen with titanium.
How did you install the update? I tried the OTA path and it gave some hex error after the reboot
wujuyamakin said:
How did you install the update? I tried the OTA path and it gave some hex error after the reboot
Click to expand...
Click to collapse
If you find a solution would you kind enough to share? Ive been delaying my install and when i finally decided to do it, it errors.
wujuyamakin said:
Have the VZW G2 rooted on the previous OTA update, now starting to see the nag screen to update again.
Last time, I reverted to stock and had to set up everything again from scratch. I needed root so did that but now at the same point again.
Is there an easier way to update, without having to wipe everything and start over again?
TIA
Click to expand...
Click to collapse
Other than root, are you stock? If so, should be able to take ota with non issue. If you modded wifi hotspot, need to change it back for ota. Did you also install custom recovery?
wujuyamakin said:
How did you install the update? I tried the OTA path and it gave some hex error after the reboot
Click to expand...
Click to collapse
I didn't have any errors but I have no system files modded.
Thanks mhirsh, you nailed it. I had to restore the stock wifi hotspot app, do OTA update, then do the steps for wifi hotspot again.
It's actually the only root feature I've used for quite a while now. The root uninstallers I've tried have all failed to remove bloatware. I'll be looking at other root benefits to get more use out of it.
And to think I spent days restoring my phone from scratch last update ... lol.
wujuyamakin said:
Thanks mhirsh, you nailed it. I had to restore the stock wifi hotspot app, do OTA update, then do the steps for wifi hotspot again.
It's actually the only root feature I've used for quite a while now. The root uninstallers I've tried have all failed to remove bloatware. I'll be looking at other root benefits to get more use out of it.
And to think I spent days restoring my phone from scratch last update ... lol.
Click to expand...
Click to collapse
I tired this with no success. So i didnt delete my stock wifi hotspots (apk and odex) just renamed them. I removed my modded one and switched back to original names, rebooted, downloaded ota and it errored when it tried to install. Am i missing a step? Thanks in advance
lg g2 Verizon ota update with twrp
I have tried to do the ota Verizon update and get stuck in twrp . It won't reboot after that. I found the commands to get it to reboot on this site but it won't do the update. I'm new to all of this and still learning . please help me figure this out. Thanks
wrayzor71 said:
I have tried to do the ota Verizon update and get stuck in twrp . It won't reboot after that. I found the commands to get it to reboot on this site but it won't do the update. I'm new to all of this and still learning . please help me figure this out. Thanks
Click to expand...
Click to collapse
I couldn't get the OTA update to work until I went back to stock and unrooted. I was rooted with stock except I had performed the audio mod and the tethering mod which modified system files. Once I unrooted and factory reset to stock everything updated fine. haven't rooted again yet kind of waiting for stock lollipop OTA update to show up soon.
wrayzor71 said:
I have tried to do the ota Verizon update and get stuck in twrp . It won't reboot after that. I found the commands to get it to reboot on this site but it won't do the update. I'm new to all of this and still learning . please help me figure this out. Thanks
Click to expand...
Click to collapse
TheJuicer said:
I couldn't get the OTA update to work until I went back to stock and unrooted. I was rooted with stock except I had performed the audio mod and the tethering mod which modified system files. Once I unrooted and factory reset to stock everything updated fine. haven't rooted again yet kind of waiting for stock lollipop OTA update to show up soon.
Click to expand...
Click to collapse
You should never attempt OTA unless you are stock (having only root will be ok).
Yeah i had forgotten i had performed those mods after i rooted. Initially i thought i was just stock and rooted. Thankfully pretty easy to go back to stock.

July 2015 OTA update concern.

I have (or had) an AT&T branded S5 that was previous rooted and running Safestrap (I don't recall the BL version). Due to some EXTREME idiocy on my part, I took an OTA update two days ago, which updated and synched everything to G900AUCU2ANG3.
Naturally, this borked root. But there's some weirdness going on. Even after the OTA update, the phone's device status still says "Custom". And I still see the custom text when the phone boots. Is this Knox related?
Further oddness is that the phone keeps trying to pull down a second OTA update that looks identical to the first based on the filesize (over 400 MB). It goes through the motion, boots into recovery, and starts installing this second update, but stops partway through. Upon rebooting, the phone tells me the update was interrupted and can't be installed.
I realize I may never get root back, but I'm alarmed the phone's status still says "Custom" and that it's trying (and failing) to install this second OTA update.
I've tried factory resetting the phone, both within KitKat and via recovery, but these issues remain. Should I just reapply NG3 via Odin?
Thanks in advance!
fleggett1 said:
I have (or had) an AT&T branded S5 that was previous rooted and running Safestrap (I don't recall the BL version). Due to some EXTREME idiocy on my part, I took an OTA update two days ago, which updated and synched everything to G900AUCU2ANG3.
Naturally, this borked root. But there's some weirdness going on. Even after the OTA update, the phone's device status still says "Custom". And I still see the custom text when the phone boots. Is this Knox related?
Further oddness is that the phone keeps trying to pull down a second OTA update that looks identical to the first based on the filesize (over 400 MB). It goes through the motion, boots into recovery, and starts installing this second update, but stops partway through. Upon rebooting, the phone tells me the update was interrupted and can't be installed.
I realize I may never get root back, but I'm alarmed the phone's status still says "Custom" and that it's trying (and failing) to install this second OTA update.
I've tried factory resetting the phone, both within KitKat and via recovery, but these issues remain. Should I just reapply NG3 via Odin?
Thanks in advance!
Click to expand...
Click to collapse
What does your "android version" say in settings. If your still on 4.4.2 you can downgrade bank to nce and reroot with towel root.
dirtydodge said:
What does your "android version" say in settings. If your still on 4.4.2 you can downgrade bank to nce and reroot with towel root.
Click to expand...
Click to collapse
Yes, I'm still on 4.4.2. Like I wrote in my OP, though, I'm VERY concerned that this second OTA update keeps failing. I'm also perplexed as to why the device is still in some sort of custom state since I thought taking the OTA update would, in essence, reset everything except user data.
Is my phone borked in some way? I mean, it works just fine otherwise, but the device's inability to install this second OTA update really sticks in my craw.
I might reapply NG3 via Odin and see what happens. Couldn't hurt, right?
fleggett1 said:
Yes, I'm still on 4.4.2. Like I wrote in my OP, though, I'm VERY concerned that this second OTA update keeps failing. I'm also perplexed as to why the device is still in some sort of custom state since I thought taking the OTA update would, in essence, reset everything except user data.
Is my phone borked in some way? I mean, it works just fine otherwise, but the device's inability to install this second OTA update really sticks in my craw.
I might reapply NG3 via Odin and see what happens. Couldn't hurt, right?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3149146
If you want root, go to the OP in that post, scroll down to step 4 or the notes section and download the "downgrade to nce.zip" flash that in odin "ap" slot. Then root with towel root. After that you can either download titanium backup and fees the ota's or use that same thread to upgrade to the OF2 version and keep root.
Edit:
If you want to just take the OTA's and not root your phone then still download the "downgrade to nce.zip" flash in odin but don't root. The ota's will push through with no problem then. But you won't be able to downgrade and root if you take the OTA's all the way up to oc4 i believe.

January ota update help needed

OK I got the notification to update today it's MMB29S, I am on K. I am rooted but stock, unlocked using systemless root for root. I've always been rooted and expected it to fail and have to install manually but this time because I'm not rooted like the old way. So i downloaded and went to install to my surprise dead Android with the triangle didn't show but it went to custom recovery screen twrp. I just hit restart because I've never not had a fail and never seen it do this before. Well when it restarted I was not updated and still on K. I also for the life of me can't get it to redo the ota. Tried to clear system service in apps and recheck but nothing.
So my question is since I'm new to systemless root what should I have done when it went to custom recovery? So that way if I can get it to pop up again I can be updated. Thank you in advance for any help and it would be awesome if possible to update this way without having to manually do it.
My best guess, based on what Chainfire replied to me when I asked about OTA, is that because you're somehow rooted the OTA will refuse to install. He said that using the "unroot" function in v2.63 (and I suppose in subsequent versions) he was able to apply the OTA and then just had to re-root.
As to the OTA, I read in the long-distant past that once it's been provided to your device you sort of go to the back of the queue, and even pressing the "check for system update" button has no effect. One day your turn will come again. When it happens, before you press the "install now" button, use the unroot function, reboot, and give it another go.
And I would really appreciate it if you could report back on the success or failure, just so we all know - thanks...
And before I close... your alternative is just to download the full ROM from Google, unzip everything in sight (including the zip within the zip), copy system.img to a convenient folder, and use Fastboot to flash system. After that you'll need to re-root (simple flash) and when you reboot everything will be as it was, apart from the version and security update date. I did it myself to MMB29S a week or so ago.
But my lawyer advises me to advise you to take a full backup first and store it off your device before you do anything to your device - just in case, you know?
I will definitely reply if I get the update again in a few days. If it doesn't I'll probably do it manually. I was just really surprised I hadn't gotten the error, just so used to it. Thank you for the info though.
Correct me if I'm wrong, but to install an OTA don't you need to be completely stock, including recovery?
If I'm not mistaken but since 4.3 (I'm probably wrong) if your rooted (before systemless root) when you try to the ota you will always get the dead Android because rooting changes the system files causing the update when it does is checks to think your system is corrupt.
Also it was really bad when people tried going from 5.x.x to 6.x even doing it manually some of us got bootlooped or when starting the phone up after updating manually saying system is corrupt but still starting up fine. Leaving like me having to completely clear out everything and installing the factory image just to not be corrupt and able to use Android pay.
Systemless root though I've not had a single problem and still able to use AP. And is also the first time in years I've gotten as far as I did with the OTA.
Rbh50815 said:
OK I got the notification to update today it's MMB29S, I am on K. I am rooted but stock, unlocked using systemless root for root. I've always been rooted and expected it to fail and have to install manually but this time because I'm not rooted like the old way. So i downloaded and went to install to my surprise dead Android with the triangle didn't show but it went to custom recovery screen twrp. I just hit restart because I've never not had a fail and never seen it do this before. Well when it restarted I was not updated and still on K. I also for the life of me can't get it to redo the ota. Tried to clear system service in apps and recheck but nothing.
So my question is since I'm new to systemless root what should I have done when it went to custom recovery? So that way if I can get it to pop up again I can be updated. Thank you in advance for any help and it would be awesome if possible to update this way without having to manually do it.
Click to expand...
Click to collapse
These small ota's can be done with boot modifications because they don't include any boot.img changes and if they do then they just blanket overwrite what's already there. The only part that is checked is /system. However TWRP won't ever install an ota update for compatibility reasons. Even if you reflash the stock recovery then you'll fail the ota because when you installed TWRP it protected itself (by modifying /system) from being overwritten by the stock recovery which is what unmodded stock android will always do on boot by default. And there are 2 things the ota verification looks for when updating: 1. It looks for whether /system has been ever mounted as Read/Write. 2. It hash checks the /system, if it finds any mismatch it fails. As for the update not showing up again, the ota checker hides the update after a failure to stop from flooding the download server. If you want to extract the update zip you can look in /cache for the zip. But since you don't have an unmodded /system you might as well just download the newest factory image and manually flash the system.img
You can use Wug NRT, unroot with MMB29S provided in the NRT , then root.

Update Questions

I have a XT1060 (Dev Ed), running Lollipop 5.1, it's rooted, has xposed, and TWRP. I got a notification for a system update, would it be okay for me to do the update? Or would it soft/hard brick my phone?
Asisentr said:
I have a XT1060 (Dev Ed), running Lollipop 5.1, it's rooted, has xposed, and TWRP. I got a notification for a system update, would it be okay for me to do the update? Or would it soft/hard brick my phone?
Click to expand...
Click to collapse
I'm in the same boat (although mine is not dev edition, I have unlocked the bootloader & rooted running xposed) and would love an answer!
So I attempted to install it since no one was giving me any warnings, I flashed it back to the custom recovery, and now my phone is in a bootloop.
Asisentr said:
So I attempted to install it since no one was giving me any warnings, I flashed it back to the custom recovery, and now my phone is in a bootloop.
Click to expand...
Click to collapse
You can't update if you've modified the system partition, ex. being rooted, having xposed etc.To update you need to be completely stock.
I received the same notification on my XT1060DEV. I chose to ignore it.
Anyone know what the update is for? Someone posted in the general section to "never update a rooted unlocked XT1060 ever" because it bricked it or something. My guess is they didn't know what they were doing. I've been having issues lately with my XT1060 not wanting to connect to 2.4GHz wireless networks, only 5GHz. I've tried removing apps one-at-a-time but no luck. Maybe a reset back to square one and the update is due.
Not sure what the update is for though.
So I'm unlocked and rooted on 5.1 with TWRP... but I don't have stock recovery. XT1060 verizon dev edition doesn't have a stock recovery for anything but 4.4.4. So how do I flash recovery to take the update? I'm assuming that flashing recovery from 4.4.4 is a bad idea? If so, what's the solution?
i have 2 1060s one is retail 16 gb (one daughter) the oher is 32 gig dev tooted twrp expoesd. dev daugher tried to do the update it failed and hten she rebooted. it kept tying to apply booting to recovery after 3 minutes and and failing until I removed the update form cache.
I shoul have captured it so I could examine and fix the script.
retail 16 gb updated just fine.
anybody know what this is?
if it not an image maybe we can apply the frixes directly
Mike7143 said:
Anyone know what the update is for?.......
Not sure what the update is for though.
Click to expand...
Click to collapse
Its the security update patch upto 1st April, 2016.
https://motorola-global-portal.cust...detail/a_id/110538/p/30,6720,8696/reg/1417809
I'm on completely stock 5.1 ROM but I have TWRP 2.8.7.0, Xposed installed. So in order for OTA to succeed I'll have to undo all the modifications including the removal of Xposed? The other changes I've made to the system are the removal of some of the Motorola bloatware.
The trick is now to get the right SBF from Motorola.
Yeah to take the ota you gotta go back to stock. Honestly, I ended up just dong a factory reset, downloaded a marshmallow ROM for my xt1060, and that was that!
Mike7143 said:
Yeah to take the ota you gotta go back to stock. Honestly, I ended up just dong a factory reset, downloaded a marshmallow ROM for my xt1060, and that was that!
Click to expand...
Click to collapse
Marshmallow?!
So far it's not to bad.
What do you mean by Marshmallow update!? This is just a security update so it should still be Lollipop.
Asisentr said:
So I attempted to install it since no one was giving me any warnings, I flashed it back to the custom recovery, and now my phone is in a bootloop.
Click to expand...
Click to collapse
If you are boot-looping after trying the update with TWRP, you will have to delete the update file using TWRP.
From the TWRP main menu, Choose Advanced, then File Manager.
Go into /cache, and delete the Blur_Versionxxxxblahblahblah.zip file.
That'll stop your boot loop.

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