[Q] Moto Assist vs. System Volume - X 2014 Q&A, Help & Troubleshooting

Hi guys,
I'm having a issue with the Moto Assist that is really getting on my nerves and I was wondering if this is the regular behavior, or if my device has any issues.
Every time that the Moto Assist and/or Moto Voice is activated my volume level is changes to some other level (I like to leave my device on vibrate, despite if its in priority or regular mode).
I have already "deactivated" both Moto Assist and Moto Voice (updated them again afterwards), and also cleared the system cache partition with no success so far.
Any ideas?
--
Edit: Clarification about the deactivation of Moto Assist and Moto Voice

vctrmp said:
Hi guys,
I'm having a issue with the Moto Assist that is really getting on my nerves and I was wondering if this is the regular behavior, or if my device has any issues.
Every time that the Moto Assist and/or Moto Voice is activated my volume level is changes to some other level (I like to leave my device on vibrate, despite if its in priority or regular mode).
I have already "deactivated" both Moto Assist and Moto Voice (updated them again afterwards), and also cleared the system cache partition with no success so far.
Any ideas?
--
Edit: Clarification about the deactivation of Moto Assist and Moto Voice
Click to expand...
Click to collapse
I have also done a Factory Reset, with no results

Known bug on 5.0x. We hope it will be fixed on 5.1

I doubt this is a bug as such, it needs volume to reply to you

kboya said:
I doubt this is a bug as such, it needs volume to reply to you
Click to expand...
Click to collapse
It really does look like a bug, because it not only activates with moto voice. When Moto Assist activates the "Sleeping Mode", and change the ringer mode to Priority, it also raises the volume.

kboya said:
I doubt this is a bug as such, it needs volume to reply to you
Click to expand...
Click to collapse
It's a bug. If it needs to raise it fine, but it should return to previously set level afterwards.
But why moto voice uses the ringer channel is beyond me. That seems like a really stupid decision.

Solutions Etcetera said:
It's a bug. If it needs to raise it fine, but it should return to previously set level afterwards.
But why moto voice uses the ringer channel is beyond me. That seems like a really stupid decision.
Click to expand...
Click to collapse
Good point, it should be smart enough to use the system volume of have another volume if it's own

Related

[Q] Touchless Control

Hey everyone, I just recently made the switch to the Moto X and I love it. One of my favorite features is definitely touchless control. Unless I'm mistaken it's only supposed to respond to my voice yet after several attempts to train it to my voice it will still respond to other people's voice and even sometimes to ambient noise such as the TV.
Strange thing is a coworker of mine also has a Moto X, (it responds to his voice almost every time) yet his voice won't respond to me. Anyone else getting this issue? It's certainly not make or break but it's kinda annoying.
Sent from my XT1053 using Tapatalk
MakoVince said:
Hey everyone, I just recently made the switch to the Moto X and I love it. One of my favorite features is definitely touchless control. Unless I'm mistaken it's only supposed to respond to my voice yet after several attempts to train it to my voice it will still respond to other people's voice and even sometimes to ambient noise such as the TV.
Strange thing is a coworker of mine also has a Moto X, (it responds to his voice almost every time) yet his voice won't respond to me. Anyone else getting this issue? It's certainly not make or break but it's kinda annoying.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
Does it do it very often? Did you train the phone in a quiet room? Mine does it every once in a while but not often at all. I trained it with no ambient noise. Very rarely will someone else make it wake up but I read if you train it in a loud room or once with a lot of ambient noise, you may have a problem.
My Moto X at first was perfect.. then i wiped it clean after i upgraded to 4.4 and re-trained my voice. and then it started picking up everyone elses voices and recognizing them as commands as well. I locked myself in the closet and retrained my voice a couple of times. now it's perfect once again. give that a try!
aldouse said:
My Moto X at first was perfect.. then i wiped it clean after i upgraded to 4.4 and re-trained my voice. and then it started picking up everyone elses voices and recognizing them as commands as well. I locked myself in the closet and retrained my voice a couple of times. now it's perfect once again. give that a try!
Click to expand...
Click to collapse
I did this and it's really better here.
Sent from my Moto X using Tapatalk

Toothless control

I just recently bought a brand new moto x off contract. Great phone. This should've been the nexus 5. Anyway, I am having a problem with touchless control. Whenever I wake it up by, ok Google now, and hit the back to cancel. It makes the usual sound but with static. I uninstalled the updates since I can't delete it and downloaded it again. It fixed it. I noticed that with just Google search by tapping and canceling the mic, it doesn't give me this problem. Anyone else have this?
Techno Droid said:
I just recently bought a brand new moto x off contract. Great phone. This should've been the nexus 5. Anyway, I am having a problem with touchless control. Whenever I wake it up by, ok Google now, and hit the back to cancel. It makes the usual sound but with static. I uninstalled the updates since I can't delete it and downloaded it again. It fixed it. I noticed that with just Google search by tapping and canceling the mic, it doesn't give me this problem. Anyone else have this?
Click to expand...
Click to collapse
Don't have that kind of problem. But I've noticed something else: the voice recognition is way too sensitive. Not only that I don't have to say "Ok Google Now" - OK is enough, but sometimes it reacts to my other words too.
piskr said:
Don't have that kind of problem. But I've noticed something else: the voice recognition is way too sensitive. Not only that I don't have to say "Ok Google Now" - OK is enough, but sometimes it reacts to my other words too.
Click to expand...
Click to collapse
I also had this problem, but with time, its less and less often. But if you've setup your voice recognition some time ago, you should try it again and wait a couple of weeks to see if the problem is solved.
Never had any static though. Do you have any third party equalizer of something like that? Also check if you have any open background app that can interfere with your audio.
Wow didn't realize topic title till now. Toothless. Lol. Auto correct. The voice recognition is very sensitive. Activated by others talking in public.
Techno Droid said:
Wow didn't realize topic title till now. Toothless. Lol. Auto correct. The voice recognition is very sensitive. Activated by others talking in public.
Click to expand...
Click to collapse
Yeah, I was wondering about the 'toothless'
I had a similar issue: Touchless control was activating on ambient noise, or even a loud TV. The key was to re-train the launch phrase in a VERY quiet room. My friend trained his X and there was a barking dog next door while he did it. It activated all-the-time, seemingly out of nowhere.
Once we re-trained carefully, in an extremely quiet environment, it no longer activates un-intentionally.
You might give this a shot! To Re-Train, go to Settings > Touchless Control

[Q] Google Now is too quiet when on Vibrate/Silent mode.

Well, I've had my moto X for a while now and I've always wondered why my Google Now is so quiet when my cell phone is in vibrate mode.
Have already tried unlinking system sounds, but it just doesn't work.
I'm trying to find a solution, if any of you guys could help it will be really apreciated, as it seems I'm not the only one with this issue (which bothers me a lot).
Henrique Belaz said:
Well, I've had my moto X for a while now and I've always wondered why my Google Now is so quiet when my cell phone is in vibrate mode.
Have already tried unlinking system sounds, but it just doesn't work.
I'm trying to find a solution, if any of you guys could help it will be really apreciated, as it seems I'm not the only one with this issue (which bothers me a lot).
Click to expand...
Click to collapse
One way to do it is to turn your volume to the max, then hold down the power button and select silent/vibrate. This seems to leave Google Now Voice at the max volume.
It might be lost after reboot though.
Not a great solution I know, but something that someone suggested before.
Perhaps someone else will have something better.

Moto X 4.4.4 Bluetooth Volume low?

Unlocked Verizon Moto X 4.4.4. Just updated this morning and now after getting everything set up I'm trying to play a podcast and bluetooth volume levels are ridiculously low, even after maxing out the volume. Anyone else experience this? Anyone know of any fixes? Tried searching the general, q&a, and apps sections of the moto x forums and got nada and this wasnt an issue for me prior to the OTA update.
I have this problem on my bt headset I use for calls but not my bt headphones I use for music (the Moto s11 flex hd)
Been that way since launch for me though.
the headphone volume is definitely low imo. 4.4.4 was supposed to address that, as i remember seeing that in the changelog. however a quick google found this for the N5:
http://nexus5.wonderhowto.com/how-to/boost-headset-speaker-volumes-your-nexus-5-0154441/
I wonder if something similar can be accomplished for the X.
i constantly have to increase the volume past the "safe warning" message and i don't think it's entirely THAT loud.
Same problem
ballisticn8 said:
Unlocked Verizon Moto X 4.4.4. Just updated this morning and now after getting everything set up I'm trying to play a podcast and bluetooth volume levels are ridiculously low, even after maxing out the volume. Anyone else experience this? Anyone know of any fixes? Tried searching the general, q&a, and apps sections of the moto x forums and got nada and this wasnt an issue for me prior to the OTA update.
Click to expand...
Click to collapse
I received 4.4.4 for my moto x today on Verizon. I got into my car and it automatically connected playing All Access. The volume was substantially low. Bringing the volume up to the level where I get the warning still produced a very low volume.
If I accept the warning and crank up the volume, it seems like the audio is louder yet piercing as if the amplification isn't as powerful as it was before the update.
Anyhow, the Bluetooth volume is definitely an issue for me post 4.4.4 update. You can mess with many things on my phone but please don't fudge up my audio!
Clokwork said:
I received 4.4.4 for my moto x today on Verizon. I got into my car and it automatically connected playing All Access. The volume was substantially low. Bringing the volume up to the level where I get the warning still produced a very low volume.
If I accept the warning and crank up the volume, it seems like the audio is louder yet piercing as if the amplification isn't as powerful as it was before the update.
Anyhow, the Bluetooth volume is definitely an issue for me post 4.4.4 update. You can mess with many things on my phone but please don't fudge up my audio!
Click to expand...
Click to collapse
sometimes its directly related to the BT device streaming the audio. i know that previous DROID models had issues with streaming at full volume over BT. often times people would back it down one notch to get consistent volume levels.
640k said:
sometimes its directly related to the BT device streaming the audio. i know that previous DROID models had issues with streaming at full volume over BT. often times people would back it down one notch to get consistent volume levels.
Click to expand...
Click to collapse
Thanks for the quick reply. I have adjusted the volume on my moto x between the warning point and the max volume. There really is not much of a sweet spot.
In all scenarios here, My car stereo volume is constantly where it was before the 4.4.4 update.
1) I keep the moto x at the max volume BEFORE the warning. At this point, the output is significantly lower than it was.
2) I find a sweet spot near the maximum volume AFTER the warning. The audio definitely gets louder, but sounds as if I am driving the moto x amp too hard and the sound quality suffers.
I hope this makes sense.
I'm curious to know what happened to the BT driver with this update.
Viper4android?
dobbs3x said:
Viper4android?
Click to expand...
Click to collapse
Unfortunately, I'm not rooted. If a hard reset is needed though, I may have to go that route.
Clokwork said:
Unfortunately, I'm not rooted. If a hard reset is needed though, I may have to go that route.
Click to expand...
Click to collapse
Then root it, if you can. Hard reset will do two things only, waste your time and give you some false hope in the process, that's all.
devilsdouble said:
Then root it, if you can. Hard reset will do two things only, waste your time and give you some false hope in the process, that's all.
Click to expand...
Click to collapse
Will do. I'm really curious to know if this is isolated though.
Its hard to quantify. Unless you get a decibel meter and take a reading there is really no way for us to make a good comparison as every has different hearing abilities and different tolerances.
dobbs3x said:
Its hard to quantify. Unless you get a decibel meter and take a reading there is really no way for us to make a good comparison as every has different hearing abilities and different tolerances.
Click to expand...
Click to collapse
There's really no way I can A-B this since I can't roll back to the previous version. I wish I could.
Trust me when I say that there is nothing subtle about the difference in volume here. It's night/day.
Clokwork said:
Thanks for the quick reply. I have adjusted the volume on my moto x between the warning point and the max volume. There really is not much of a sweet spot.
In all scenarios here, My car stereo volume is constantly where it was before the 4.4.4 update.
1) I keep the moto x at the max volume BEFORE the warning. At this point, the output is significantly lower than it was.
2) I find a sweet spot near the maximum volume AFTER the warning. The audio definitely gets louder, but sounds as if I am driving the moto x amp too hard and the sound quality suffers.
I hope this makes sense.
I'm curious to know what happened to the BT driver with this update.
Click to expand...
Click to collapse
BT audio has "nothing" to do with the audio amp within the moto x. it's ENTIRELY up to your BT device to decide how to handle the audio. BT is not analog and there's no volume setting for digital data. it's all programmatic.
Here is what happened to me:
I was sitting at my desk at work listening to a Joe Rogan podcast over bluetooth, three clicks down from full volume using a jawbone era on stock vzw 4.4.2 software, rooted, unlocked, only mods used were gravity box and mototether. VZW ota file downloaded so I paused my podcast, booted into fastboot, flashed stock recovery, applied ota update. Rebooted back into fastboot, flashed twrp recovery, rebooted back into device. Restarted podcast, bluetooth volume was so noticeably quieter that even turning volume up to max seemed quieter than three clicks down prior to 4.4.4 update.
Obviously I didnt sit down and take decibel readings to justify and measure the difference but my jawbone era with media on max bluetooth volume hurt my ear, I always had to turn the volume down. Now max volume is not enough in some louder environments. This only seems to effect media though, not phone calls...
My bluetooth volume was perfect before upgrading to 4.4.4 today. Now even in max is extremely low.
Edit: seems my headset volume no longer controls the Android bluetooth volume. I cranked that up and now it's good
Low bluetooth audio volume fix
ballisticn8 said:
Unlocked Verizon Moto X 4.4.4. Just updated this morning and now after getting everything set up I'm trying to play a podcast and bluetooth volume levels are ridiculously low, even after maxing out the volume. Anyone else experience this? Anyone know of any fixes? Tried searching the general, q&a, and apps sections of the moto x forums and got nada and this wasnt an issue for me prior to the OTA update.
Click to expand...
Click to collapse
VIPER4Android fixed the bluetooth audio/music low volume problem. Here is how I got VIPER4Android to work properly: 1. Install iRoot on my laptop. 2. Connect phone to laptop using usb cable and ROOT it using iRoot. 3. Install SuperSU app on phone. 4. Install BusyBox on phone. 5. Install VIPER4Android on phone. On music player on phone, turn off all special effects and equalizer. Let VIPER manage all sound quality settings. It will not work well if you have two EQs competing against each other. You will have to play around with VIPER to get the quality that sounds the best.

[Q] Lollipop audio problems

i updated my moto G using the script located in HTCMania made by AlkalinoRap and the firmware of my retail XT1068 , but i also heared about some people having the same problem in OTA
notifications just vibrates (im not in interruptions mode), they were working before,
and when someone calls me, i cant hear them, but they can hear me. Speakers aren't broken, they work, at least in multimedia (music, games, videos)
i have rebooted the phone, and the problem don't disappears
any suggestion to solve the problem?
Do a factory reset
Gaurav619 said:
Do a factory reset
Click to expand...
Click to collapse
Dont solved the problem... So i have same problem. Iam on 5.0.2 and here is my info--->
I just got my Moto G and i have a weird sound problem. Every ringtone and notification start to ring really quiet, then after a second volume increases to maximum. I can't see in settings to enable or disable this feature. The problem is especially with notifications as they don't last more than a second so they never get a chance to increase in volume. Can anybody confirm this problem so I would know should I ask for a replacement? Thanks...
iceq9999 said:
Dont solved the problem... So i have same problem. Iam on 5.0.2 and here is my info--->
I just got my Moto G and i have a weird sound problem. Every ringtone and notification start to ring really quiet, then after a second volume increases to maximum. I can't see in settings to enable or disable this feature. The problem is especially with notifications as they don't last more than a second so they never get a chance to increase in volume. Can anybody confirm this problem so I would know should I ask for a replacement? Thanks...
Click to expand...
Click to collapse
Don't worry bro...It's the same problem with my new Moto G 2nd Gen. It's a lollipop bug
Maybe it will be fixed
Gaurav619 said:
Don't worry bro...It's the same problem with my new Moto G 2nd Gen. It's a lollipop bug
Click to expand...
Click to collapse
Maybe it will be fixed in 5.1....Maybe
iceq9999 said:
Dont solved the problem... So i have same problem. Iam on 5.0.2 and here is my info--->
I just got my Moto G and i have a weird sound problem. Every ringtone and notification start to ring really quiet, then after a second volume increases to maximum. I can't see in settings to enable or disable this feature. The problem is especially with notifications as they don't last more than a second so they never get a chance to increase in volume. Can anybody confirm this problem so I would know should I ask for a replacement? Thanks...
Click to expand...
Click to collapse
It is NOT a bug. It is a feature by Motorola. Called Ascending ringtone.
---------- Post added at 02:22 AM ---------- Previous post was at 02:17 AM ----------
kakoluz said:
i updated my moto G using the script located in HTCMania made by AlkalinoRap and the firmware of my retail XT1068 , but i also heared about some people having the same problem in OTA
notifications just vibrates (im not in interruptions mode), they were working before,
and when someone calls me, i cant hear them, but they can hear me. Speakers aren't broken, they work, at least in multimedia (music, games, videos)
i have rebooted the phone, and the problem don't disappears
any suggestion to solve the problem?
Click to expand...
Click to collapse
Ahh yes, this problem. I got it when I installed Viper4Android. Had something to do with SELinux.
Assuming you are rooted, all you need to do is reflash whatever sound mod you've installed and set SELinux to permissive.
Assuming you are on stock unrooted, it might be a bad system image file. Reflash the ROM.
Problem solved, just a few reboots after the bug

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