I'm starting a new thread for this as it looks like the original update thread is not the best place to ask. As with other Turbo owners, the recent update broke my phone's ability to use Google Voice for my voicemail. Anyone know of a fix for this? Thanks in advance.
Yep, this happened to me as well. My only solution was to uninstall it, then reinstall, and go through the process of setting it up again. I also deleted it off of the Google Voice web interface as well. When you re-add it they ask you to confirm it, then you go through a few steps which involves dialing a string of numbers to set it all up again. I had no voicemail for a couple days before I realized it was broken. Can confirm it is working again after starting from scratch on the setup.
Just noticed the issue when I read about it here. I uninstalled Google Voice from my device and then reinstalled it and reconfigured. Seems to work now...
Thank you both! Works fine now.
I just had to reforward it with *71.
Not a problem.
I've done the forwarding and set up thru google voice, then opt in for Hangouts to manage it
Enabling Advanced Calling gets rid of any call forwarding you set up. That's why your voicemail stopped working. All you should have to do is set up your call forwarding again and it should work.
As a side note, disabling Advanced Calling also resets call forwarding. VoLTE doesn't work great for me, as I don't have a reliable LTE signal at home. So, I disabled it and discovered my old calling forwarding settings didn't come back.
I have GV "working" again....however, when a number is forwarded to GV (because I choose not to answer), it rings FOREVER before GV picks up. It used to be an immediate pickup prior to the update.
This is still an issue for me, I keep reforwarding my calls and they don't stay forwarded. It seems like it's just a couple hours before it resets.
crashcarstar said:
This is still an issue for me, I keep reforwarding my calls and they don't stay forwarded. It seems like it's just a couple hours before it resets.
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Are you turning off Advanced Calling? That will reset it.
adrynalyne said:
Are you turning off Advanced Calling? That will reset it.
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No.
FWIW I just signed up to Verizon and got a Droid turbo for myself and a note 4 for my fiancé. I couldn't get Google voice to configure at all, on the Note it works flawlessly. So now I have a note. The techs there were obviously baffled. I'd still have the turbo if it wasn't for lack of GV.
Clear data/cache and reinstall/reconfigure. Haven't had any problems since I did that after the update. Didn't have any problems before the update either.
No one likes to use the hangouts for Google voice? Download the hangouts dialer and you're all set. Oh, go to settings and select ring this device for calls.
How I was doing it was I set GV to to make and answer all calls. It'll attempt to ring then give up. I'm going back to Verizon tonight. I like the Note 4 but it is pretty big. The only thing other than the turbo that I like is the Xperia z3v. I don't mind the incrementally weaker hardware paired with a 1080p screen. Waterproof is also a big plus.
gordonzhao said:
No one likes to use the hangouts for Google voice? Download the hangouts dialer and you're all set. Oh, go to settings and select ring this device for calls.
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I only use it for Voice Mail
what phone number do i put in for call forwarding my Verizon # or my Google Voice # ? I tried to just uninstall Google voice but it still isn't working, im not sure what i should try next?
1barlog17 said:
what phone number do i put in for call forwarding my Verizon # or my Google Voice # ? I tried to just uninstall Google voice but it still isn't working, im not sure what i should try next?
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You want to put your google voice number.
See this thread for more info: http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
I recently installed Cyanogenmod and everything functions correctly. However, I am unable to place any calls using Google Voice. When I try to make a call, I receive a message stating that Google Voice could not connect. I can make calls without Google Voice still and I can receive calls with Google Voice as well. I searched the posts [and Google] and didn't see anyone with a similar issue. Any insights would be appreciated.
txboinks said:
I recently installed Cyanogenmod and everything functions correctly. However, I am unable to place any calls using Google Voice. When I try to make a call, I receive a message stating that Google Voice could not connect. I can make calls without Google Voice still and I can receive calls with Google Voice as well. I searched the posts [and Google] and didn't see anyone with a similar issue. Any insights would be appreciated.
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Well....
I read your first sentence first, then realized from the rest of the message, that your first sentence was a complete and utter LIE.
1) Try wipe.
2) If that doesn't work, try FACTORY SYSIMAGE.
"Ok Google" Voice command stopped working in my Moto X 2014
It didn't work "from any screen" before but now it doesn't work at all, in the home page or with the app open. I try to retrain the voice but it says "Can't use the microphone. Restart your device", which I did many times but still doesn't work. Which is strange because the microphone is working.
I've reinstalled the Google app and cleared it's cache but still doesn't fix it.
This is a bug that as happened to my Nexus 7 2012 before and I couldn't fix it. I think it's a problem with the app itself.
Just wondering if anyone else has had an issue with Google Assistant telling you she can't do something until the device is unlocked? This just happened this morning when I told Google to set and alarm after browsing the web. I got the above response. Tried a restart, did it again. Retrained voice.. still did it. I finally just went to apps and cleared all data and cache for Google app. That seems to have worked. Weird issue to have. Phone was unlocked whole time.
Sent from my SM-G950U using Tapatalk
this isnt an issue, this is on purpose because someone cant take your phone and do random stuff with it.
kamots said:
Just wondering if anyone else has had an issue with Google Assistant telling you she can't do something until the device is unlocked? This just happened this morning when I told Google to set and alarm after browsing the web. I got the above response. Tried a restart, did it again. Retrained voice.. still did it. I finally just went to apps and cleared all data and cache for Google app. That seems to have worked. Weird issue to have. Phone was unlocked whole time.
Sent from my SM-G950U using Tapatalk
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a work-around for this might be setting up "trusted voice" . Google Now, settings, voice, ok google detection, switch on "trusted voice". Sorry if you've done this already.
Ahh I'm having Google assistant issues it always seem to disconnected whenever I need it.. It does not recognize okay Google or even when I press the Google widget I have to go to chrome and google things there and voice does not work there... But people can hear me normal when I make phone calls or send whats app... And i disabled and reinstalled good app already
Hi,
I've been using P20 pro for a couple months now. Something I've not figured out how to do is make it so ok Google only activates when I say it. Several times when I'm watching a video regarding OK Google or a friend says "OK Google" my voice assistant activates. I was previously able to train my voice on my old Samsung. I've gone through the settings tried training it but still anyone can activate my Google assistant and it's getting a bit annoying. Is there any fix to this problem. I would really like to use my Google mini home as well.
THANK you!
Canuckfan101 said:
Hi,
I've been using P20 pro for a couple months now. Something I've not figured out how to do is make it so ok Google only activates when I say it. Several times when I'm watching a video regarding OK Google or a friend says "OK Google" my voice assistant activates. I was previously able to train my voice on my old Samsung. I've gone through the settings tried training it but still anyone can activate my Google assistant and it's getting a bit annoying. Is there any fix to this problem. I would really like to use my Google mini home as well.
THANK you!
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For unlocking the device it recognizes only enrolled voice. After unlock it will detect any voice.