Some background:
Phone got dropped in water and was allowed to dry. Now, it won't boot past the Verizon screen. I've tried clearing cache and doing factory reset but I'm still stuck.
I'd appreciate any help I can get. I don't know what else I can try, and I'd really rather not have to buy a new phone....
Stop trying to use it, take it completely apart and make sure it's 100% dry, and use a soft toothbrush to clean everything with rubbing alcohol. If that doesn't work, or if you don't want to do it, then send it in to Motorola for repair. They'll probably take care of it for a lot less than the cost of a new phone.
If you've tried to turn it on and it doesn't work, it's already too late, sorry.
Related
Ok. As I stated, I dropped my AT&T Tilt in a pitcher of beer. I dried it out and it went to bootloader mode. I was able to reinstall the stock rom from the HTC website, and all functions worked for two days, then it went back to bootloader mode again. Now I can't get the rom to install. It starts installing but I keep getting connection errors before it completes. I think the USB port may be screwed up.
Anyway, I know there are threads about rescuing your phone from bootloader mode, and I may or may not continue to mess with it. But what I really wanted to ask is which phone you'd buy to replace your Tilt if you had to buy it out of pocket. I'm not due for an upgrade, so I'll have to pay full price. I really liked Windows Mobile and my favorite programs were Garmin and the three S2 programs.
I got the stock rom to install AGAIN.
We'll see how long it lasts. Still, I need to be looking for another phone. On the AT&T website it says a replacement Tilt would be 400 bucks and a Fuze would be 500, wtf. I paid 99 for this refurb Tilt. Man I hope it stabilizes.
volumnus said:
We'll see how long it lasts. Still, I need to be looking for another phone. On the AT&T website it says a replacement Tilt would be 400 bucks and a Fuze would be 500, wtf. I paid 99 for this refurb Tilt. Man I hope it stabilizes.
Click to expand...
Click to collapse
You could always buy a used Tilt from the Marketplace, Since, you know, you seem to drop it in beer a lot.
Typically in my Personal and Professional Experience, Electronics don't survive Swimming very well.
Update
Ok. This is frustrating. I have downloaded the latest HTC Rom twice. Both times I was able to install it, and every function worked perfectly for about twenty-four hours. Then, both times, while downloading my email, it went into bootloader mode. Any suggestions? Do you think another Rom might be more stable. Here is what the page says:
KAIS1*0
SPL-3.56.0000
CPLD-8
It says "Serial" at the bottom, but it changes to "USB" when it's plugged in.
volumnus said:
Ok. This is frustrating. I have downloaded the latest HTC Rom twice. Both times I was able to install it, and every function worked perfectly for about twenty-four hours. Then, both times, while downloading my email, it went into bootloader mode. Any suggestions? Do you think another Rom might be more stable. Here is what the page says:
KAIS1*0
SPL-3.56.0000
CPLD-8
It says "Serial" at the bottom, but it changes to "USB" when it's plugged in.
Click to expand...
Click to collapse
I suspect it has something to do with being dropped in beer......
Did you immediately remove the battery? Did you clean off the beer? Did you let it completely dry before powering it back on?
Perhaps its hungover. Have you tried dropping it into a glass of aspirin?
I found a way to make my phone somewhat live-with-able.
Ok. My phone works exactly like it used to except it gets stuck in bootloader mode periodically. I installed the fixed Hard SPL that is supposed to address this issue but it probably wasn't designed to correct beer damage. lol However, I found something that allows the phone to boot up normally. It's this. It was one of several suggestions in the WIKI, and this way you don't lose all of your programs and stuff. The phone powers up normally if you leave out step three.
1. Connect via MTTY as described above (Type the following commands without quotes).
2. Type the "set 16 0" and press enter. This removes the RUUNBH flag.
*********************LEAVE OUT*************************************
3. Type "task 8" to format the device. Yes you will lose all your data - if this is a problem, leave out this step, but if the problem isn't fixed afterwards, you'll have to add it back in.
*********************LEAVE OUT*************************************
4. Type "task 0" to tell your device to reboot.
5. If the phone didn't reboot, manually reset it now.
drmc said:
Perhaps its hungover. Have you tried dropping it into a glass of aspirin?
Click to expand...
Click to collapse
Definite win.
autonomous-inc said:
Definite win.
Click to expand...
Click to collapse
perhaps some black coffee would help.
drmc said:
Perhaps its hungover. Have you tried dropping it into a glass of aspirin?
Click to expand...
Click to collapse
5+ for top100 best answers lol
like one of the previous posters said, if you can take the thing apart and let it set and clean all of the surfaces with a contact cleaner, remeber like soda, beer also leaves a sticky residue that takes forever to truly harden.
my 8925 went into a pool after being pushed in and it was shocking me, it sucked but after a new battery and doing this it worked fine again but it took a week to fully remove/dry everything out.
Thanks.
I'm probably not skilled enough to take it apart. But I've let it dry out. I left it on a vent for three days. It works just like before, but it's still getting stuck in bootloader mode occasionally when it's turned off and then back on, despite installing cmonex's 3.56 Hard-2 spl and the most recent AT&T rom from HTC. I can easily use a Mitty "task 0" command to get it to boot up normally, so it's more of an annoyance really. I just have to make it a few more months until my upgrade. I guess the Fuze is still the best thing AT&T has out, right?
Also, I ordered a new non-oem battery off ebay, 1600 mah. In cmonex's patched spl thread, someone claims that bad batteries contribute to phones getting stuck at the bootloader screen. We'll see. It hasn't arrived yet.
Check here:
Viper's Guide to Water Damage
Trv06kviper said:
Viper’s Guide To Water Damaged PDA’s
This guide is to help anyone that has accidently left their phone in their pocket and went swimming,Went to answer a call and it fell in a puddle..etc, etc. I’ve worked for a major telecom company and have run into this situation so many times. Decided after dealing with this issue and reading so many myths, baking, rice…etc that are hit or miss and potentially very dangerous. Here’s a little guide that many people use with success to revitalize their wet cell phones.
Step 1: Immediately take the battery out of the phone and SHAKE any excess water off.
Step 2: Dry your phone first using a towel, wiping up anything that did not get shaken off. Now get a blow dryer on low heat and position it to blow on your phone about a hand, two hands length distance. Do this for about an hour or 2. Your phone should get alittle warm. If for any reason its hot to touch stop now. Let it cool off and increase the distance between the blow dryer and your phone. Also note, any ports that a covered need to be opened and memory cards, sim cards as well.
Step 3: after all visible water is gone or dry, place it in a small container (Tupperware works) slightly bigger than your phone. Now loosely pack your phone with cotton balls in your container. This works better than rice because it will not leave a white residue and it helps protect and keep your phone clean. You will let it sit overnight, at least 24 hours.
Step 4: Check on your phone, some of the cotton balls should be wet or moist. Inspect the phone, rotate it around and really look for any water. If it feels dry as a bone put the battery back in and fire it up. If it didn’t fire up check to make sure the battery is charged. If so then it may need some more time to dry out. DO NOT plug the phone into the wall charger and try to fire it up.
Step 5: If your phone did not fire up after 24hours BE PATIENT! Give it another 2 days then give it a go. It should fire up by now. If it doesn’t at that point use your wall charger. If at that point it doesn’t work, you need to consult some repairs.
Hope this helps
Click to expand...
Click to collapse
Thanks to the forum.
After installing cmonex's patched hard spl (3.56), it's working really well. No bootloader mode in two days. Keeping my fingers crossed. I've reloaded all my favorite programs, and it's running them fine. Thanks everybody.
well, this is why I love my tilt: my dad dropped his iphone in the pitcher as well, and lo n' behold > it died instantly
tilt kikz azz
So I decided that i wanted to try hero the other day so i did some searching and made sure i had everything required ....newest radio... check.....pvt board...check...rom ready to flash...check...i went through the whole proccess and got KiNgxKxROM up and running for at least a day and a half...then lastnight i was playing around with the phone and it reboot on its own (kinda like the random reboots i used to get when i first got the phone)...it went to the G1 screen then just went black..so i pulled the battery and tried to reboot...now i have no response from the phone what so ever...its totally dead as far as i can tell
i saw that someone had success by putting another sd card in and trying to boot but that does nothing for me
I am trying everything i can because somehow enough moisture crept into the phone to cause the little "your not getting another g1" sticker to turn red
any way i am hoping that some how my situation has a remedy but i doubt it does
newspeak said:
So I decided that i wanted to try hero the other day so i did some searching and made sure i had everything required ....newest radio... check.....pvt board...check...rom ready to flash...check...i went through the whole proccess and got KiNgxKxROM up and running for at least a day and a half...then lastnight i was playing around with the phone and it reboot on its own (kinda like the random reboots i used to get when i first got the phone)...it went to the G1 screen then just went black..so i pulled the battery and tried to reboot...now i have no response from the phone what so ever...its totally dead as far as i can tell
i saw that someone had success by putting another sd card in and trying to boot but that does nothing for me
I am trying everything i can because somehow enough moisture crept into the phone to cause the little "your not getting another g1" sticker to turn red
any way i am hoping that some how my situation has a remedy but i doubt it does
Click to expand...
Click to collapse
this is not caused by the software sounds like your phone got a little wet some how and it messed up. try putting it in bowl of rice and if that does not work try a new battery.
tried a battery today at the store
i guess if it did get wet it could manifest itself a long time after the fact
well worth a shot regardless thanks for the advice
newspeak said:
tried a battery today at the store
i guess if it did get wet it could manifest itself a long time after the fact
well worth a shot regardless thanks for the advice
Click to expand...
Click to collapse
yeah i split soda on a keyboard once it did not start acting strange for 3 or 4 days after that. and pull the battery and take it out then complete submerge it for at least a day. but the damage is most likely done
Hey, something similar happened to me a few months back.
I use to get a lot of random reboots and it was quiet annoying and then one day my phone rebooted and it had a black screen, I took the battery out and put it back in and the phone was unresponsive.
When you plug in the charger does the red LED turn on or is it dead?
Mine, the led never turned on but it go warm because it still charged the battery.
My motherboard in the phone was fried somehow, I can assure you this isn't from the Hero rom at all because my phone died before I was even into roms.
Call HTC America (or where ever your from) and then tell them your problem and ask for an RMA repair, if the same thing happened to your phone as mine then you don't have to worry about them finding any "illegal software" (Root, and anything else that didn't come on the phone besides apps) I had root enabled and that voids the warranty but there would be no way for them to check so they would just replace the mainboard and send it back. In total it cost me 8 dollars to ship the phone and I had it back within a week - two weeks.
I hope this helped out!
EDIT: Is your water damage sticker red? I wasn't able to understand weither it was or not. I think it is and I just spent this entire time typing this long post for nothing then eeep! If it is, get an LG Vu Battery and replace the sticker with the one on the battery, I'm pretty sure they are identical.
Eh both stickers are red
thanks again ...it actually makes me feel better that it wasn't me messing around with hero that got me here
It just sucks having to pay the same amount as they are currently charging new customers for the phone under contract through the stupid insurance
Yeah, another one of those threads. Definitely not my best moment..
But uh. Dropped my phone in the toilet. It turned off instantly and I tried to dry it off for a while. After 20 minutes or so, it seemed okay so I oh-so-brilliantly tried to turn it back on.
Screen was okay for the first 5 seconds and then it went haywire -- probably shorted somewhere? Just displayed gray lines and some random colors.
So now my phone is just off without any battery in it and I'm waiting for it to dry more.
Any advice on how I'd go about getting data off my phone and if I'm really lucky, fixing it? i.e. taking it apart and drying each part or replacing the screen, etc.
thanks!
There's the putting the phone in a bag of rice trick. The rice is supposed draw the moisture out.
robm1911 said:
There's the putting the phone in a bag of rice trick. The rice is supposed draw the moisture out.
Click to expand...
Click to collapse
on vacation right now so anything like that is going to be difficult
Thanks for the heads up though.
Mostly interested in damage control at this point. So the first task is data retrieval.
Any programs/software I can use to transfer all the data off my phone? Control it remotely?
i.e. how can I just dump the memory, including flash memory, onto my computer remotely?
Using anything like tibu is going to be hard since the screen is botched.
I'm not sure of any apps like that and if there is it would prolly need to be on the device before it took the plunge (sorry I had to throw that one out). Now if after the phone dries out some if you can get power and rember which kernel you had you might be able to have someone post the button sequence to mount USB storage in recovery. I helped a friend do this when his screen broke but could still get into recovery. Vol- three times then power ect.
Best of luck
I'd say you should leave it off until you can do what (I think) Adam Outler said and soak it in 99% rubbing alcohol and dry it with a blowdryer. You're data's probably screwed as long as your phone is out of commission.
Adb dump should work i think
Sent from my SGH-I897 using xda premium
Guys, I have a problem with my HTC One M7. Phone is an AT&T phone however it's off contract (on AIO/Cricket) and has been S-OFF'ed, flashed to 4.4.4 with TWRP, etc.
I was commuting home from work on my motorcycle yesterday and got caught in rain/hail. Long story short, I was drenched by the time I got home and my phone got wet.
It's been in a bag of rice since I got home at 6:30PM.
From about 6:30-7:30PM the phones screen was black, but I heard the severe weather warning going off a few times. Then, from 7:30PM till about 1AM, it was in a reboot loop. I tried getting into recovery, etc. with no luck (as soon as I VOL DOWN to go to Recovery from Fastboot, it reboots) At that point, I went to bed so I don't know what it did all night.
Needless to say, this is my last HTC device unless they started making phones with removable batteries again. Regardless of what happens with this phone, I'm going to buy an LG G3 from T-Mobile today off contract.
I don't care what happens with this phone, but my issue or help request is: how do I get it to stay on so I can get my data off? That's the ONLY thing I am concerned with at this point.
IlyaKol said:
I was commuting home from work on my motorcycle yesterday and got caught in rain/hail. Long story short, I was drenched by the time I got home and my phone got wet.
Click to expand...
Click to collapse
Ok let me understand... because the phone got wet and now it refuse to boot, you are saying:
Needless to say, this is my last HTC device unless they started making phones with removable batteries again
Click to expand...
Click to collapse
the phone hardware was damaged with water, not related to the non-removable battery...
I don't care what happens with this phone, but my issue or help request is: how do I get it to stay on so I can get my data off? That's the ONLY thing I am concerned with at this point.
Click to expand...
Click to collapse
Water damaged the phone, if it can't boot its probably an hardware problem and unless you replace the defective component, there is no way to make it boot and backup your data. You should consider making backups of your data on your pc each weeks/months (depending on your needs) with you future phone so if something happen, you'll be able to recover almost everything. Unfortunately you did not and you lost everything, sorry.
I know its frustrating but
the phone got wet by the user fault
data was lost because the user omitted to make backups
So I dont think HTC is to blame here...
keep you phone in some sort of desiccant or even in a bag of rice like you did and hopefully it will be able to boot someday.
My point about the battery was that the phone is a sealed unit and thus I can't get to ANY of the internals without doing some serious taking-apart-this-POS work (which I'm probably going to do now that I have my new phone). If the phone had a removable battery, I'd be able to dry the internals a bit more manually with a cotton q-tip, etc.
The other reason why I mention that I'll never get another phone without a removable battery is because there is NO WAY to stop the phone from rebooting other than letting it die. You know how long it took for the phone to die (I keep it on charge all day)? I literally had to put it in the other room under a pillow to f'in shut that thing up. It went on and on for HOURS.
And thanks for stating the obvious...lol.
Btw, this new LG G3 is SUHWEET.
Hello Everyone,
I have been unable to find this information anywhere so I thought if anyone knows this would be a good spot for it. So a quick back story, my turbo took a dip in a hot tub for about 5 minutes. I put it in rice as quick as I could (about an hour) long story short it was completely dead unresponsive. I ended up doing a bunch of research and buying an ultrasonic cleaner, taking it apart and cleaning it soaking in 99% isopropyl. I did that several times and each time more functionality returned. At this point everything works perfectly other than wifi and bluetooth (presumably on the same chip). They are both permanently grayed out and cannot be turned on. I would like to know where physically the problem is before attempting anything further.
So can anyone point out the wifi, bluetooth and antenna for each on these pictures? I tried to post in pictures but it seems I cannot because I am a new user. I think you can copy and paste these into browser though or maybe someone else can post one in for reference. The first image is the back of the screen as well as the little cover that goes over the battery. The second is the motherboard.
granttrainingcenter.com/images/phone2.jpg
granttrainingcenter.com/images/phone1.jpg
Oh and while Im at it does anyone think there could be a software issue resulting from water damage like would I need to reflash some drivers or something?
All help is greatly appreciated!
Im going to try contacting motorola and ill update post if I have any luck
You should try flashing the software using rsd and doing a factory reset! Doubt Motorola will be of any help cuz u void the warranty when u take open ur phone and I don't think water damage comes under warranty!
Are you sure there is reason to believe this could be software related? I just finished rooting and getting everything set up, itd be a shame to start over.
Motorola was no help of course said its top secret. Is there no one out there with the electrical engineering or phone repair background to tell where the chip is from those pictures?
Nobody will know from those pictures - all of the IC's are hidden under the metal shields. Your best bet is to check out the FCC filing pictures of the phone, there should be some with the shields removed. If you can read any of the #'s start googling them.
Or find someone else who has taken high-res pictures with the shields removed, chances are they are out there.