Related
So I have a note 3 Att branded. And they are a bunch of A$$holes and willnot unlock the device because i am the second owner.
yes it has a clean Imei. So I have been debating on the option of Unlocking my device through a web site.
I currently use it with straight talk with the BYOP program so i use a ATT sim. But I have been having issues with MMS messages,
from what i have been reading this is mainly a ATT issue. so I thought if I use a Tmobile sim card it may correct the issue.
what do you think?
Just putting this out there in case it's remotely helpful for you, I went through that insanity with a preowned iPhone 4 from ATT that I wanted to use with T-Mobile and I solved it by going in the opposite direction. I went to T-Mobile. Might be the neighborhood but the nice people there pointed me to a nearby electronics store who also did cellphone unlocking and for a fee that I can't remember off the top of my head they used some internal system and got my phone factory unlocked within 24 hours, after ATT had told me that they wouldn't do it.
If you happen to live in New York I can tell you where I went, otherwise I can say go look for a local electronics store and see if they'll submit the request for you... Or ask at your local T-Mobile store whether they know a store who does unlocks. I don't understand enough about this stuff to explain but I can at least relay that it worked out well enough for me. The iPhone 4 worked fine with T-Mobile afterwards.
I have always used ebay or an "unlocking" site. I have used both methods quite a bit because I sell phones on ebay and I used to work for a friend that owns a couple prepaid phone/service stores. I also worked at a small tech repair store and did unlocks there as well. Anyway my point is that the government and the phone companies have made it a lot harder and more expensive to unlock newer phones. Also I would do your research on tmobile in your area before spending too much money on unlocking. It may be different for you but in my area tmobile and sprint suck as far as coverage. Plus tmobile doesn't have lte.
Sent from my SM-N900A using XDA Premium 4 mobile app
I really don't want to unlock unless I have to but I can't get mms messages and I didn't know if it was a att issue
Sent from my SAMSUNG-SM-N900A using Tapatalk
dyson77 said:
I really don't want to unlock unless I have to but I can't get mms messages and I didn't know if it was a att issue
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
How will unlocking help you get your messages?
Never mind I am stupid..
Wanted to take a moment and tell everyone. I ordered a new sim card. My network went from saying home in the upper left to att and everything is fixed I can get mms
Sent from my SAMSUNG-SM-N900A using Tapatalk
I am pretty confused.
I bought a used AT&T variant S5 from this lady on craigslist. I ask her questions about the phone, try and get a judge of her character, check the IMEI on Swappa, etc. The important parts checked out and the IMEI appears to be clean so I go ahead and purchase the phone. Since I use T-Mobile's prepaid plan, I have the phone unlocked and it works great - for a few days. Suddenly I get the MM # 6 Error and all network connections cease to work.I return to Swappa and check the IMEI and get the dreaded black box telling me the phone has been reported as lost or stolen. Bleh.
I am either victim to insurance fraud or I purchased a stolen phone from this lady BUT that is not why I am posting here. Fast forward a bit and it has been over 24 hours since the phone has been blacklisted and I am still obviously a little pissed off. I tried putting a GiffGaff sim in the phone but it's been ages since I have used that, so I get the SIM Not Provisioned Error. For some reason I thought I would try my wife's sim in the damn thing next just to see, obviously not expecting much better results (She has AT&T). I get full service. Taking the sim out of her iPhone 5S and putting it into my blacklisted AT&T S5 has returned full service to my phone somehow. I disabled Wifi and got full bars 4G LTE, successfully browse the internet, send text and MMS, and make a phone call.
Has anyone ever seen anything like this? I'm sure there is an explanation, but I haven't heard of this yet. I know when a T-Mobile phone is financed and blacklisted, it will still work with AT&T networks, but I haven't ever run into a scenario quite like the one I am having. Maybe there is a slight delay in AT&T having the device updated on it's blacklist vs T-Mobile, where the device is already not working. I did check the IMEI again and it is still blacklisted. Any thoughts?
TL;DR: Blacklisted AT&T S5 works (currently) on AT&T, not T-Mobile
I need someone to say they have seen this before...
Sent from my C6833_GPe using XDA Free mobile app
It's not blacklisted if it works on Att.
Sent from my LG-D800 using Tapatalk
Yet the IMEI shows blacklisted for lost or stolen on T-Mobile? And they share the same database.
Sent from my C6833_GPe using XDA Free mobile app
I guess my question is why the hell does this phone not work on T-Mobile? Could T-Mobile have mistakenly put this on the blacklist?
Sent from my C6833_GPe using XDA Free mobile app
Are you 100% sure the phone is natively an AT&T variant and not a Tmobile one? Tmobile variants can flash and at&T rom and have the device ID in settings changed as a result. boot to download mode and check the device ID
Well put it this way: The phone has an AT&T logo on the back, at the boot, and the sticker on the inside says SM-G900A. Also, the phone would bring up the NCK Unlock screen whenever I put in a T-Mobile sim prior to me unlocking it.
After unlock things worked great with T-Mobile, until I got the MM#6 error and check the IMEI again to find it was blacklisted.
Taking a picture now of download mode.
Sent from my C6833_GPe using XDA Free mobile app
The reason your wife's sim card worked is the imei is not listed on your account. It takes a couple of hours to a couple days for the att network to check the imei and lock the account due to a lost or stolen device (blacklist). Once this happens your account gets locked and unusable until you remove the sim from the device and call att to restore service.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
So the although the phone is showing up as blacklisted, it will continue to be usable until AT&T notices its being used by my wife's sim, at which point she will be locked out of her account until she calls to restore service? I have never heard of that.
Sent from my C6833_GPe using XDA Free mobile app
Just because you may not have heard of it does not make it false. Trust me the info I have shared is the reason why. I have run into this multiple times.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Well its still alive and kicking on AT&Ts network. Your explanation would make more sense if it wasn't.
Sent from my C6833_GPe using XDA Free mobile app
So there a ton of articles/posts about acquiring one's MSL via logcat, app, calling sprint, etc. Well I have tried the logcat and can report back 0% success . I am also being stonewalled by Sprint because we a have a two year plan and its a "security" restriction on those type of plans.
Any other way to ninja the MSL? I am in an area where all LTE bands are available, however there are a few disabled by default currently :crying:
Have you tried doing an online chat with sprint and asking them for it?
I am not currently with Sprint, but when I was, I tried various methods to get my MSL, but none of them worked. Eventually, I saw where some people were having luck just asking for it in the online support. Some people reported that it took a couple tries to get the right person to help them, but it worked for me in the first try. Just be polite when asking for it.
tristandespain said:
Have you tried doing an online chat with sprint and asking them for it?
I am not currently with Sprint, but when I was, I tried various methods to get my MSL, but none of them worked. Eventually, I saw where some people were having luck just asking for it in the online support. Some people reported that it took a couple tries to get the right person to help them, but it worked for me in the first try. Just be polite when asking for it.
Click to expand...
Click to collapse
Yeah I did just ask them, but it is "locked" for "my" security so I don't unlock the phone and go to another provider apparently. Its because I'm on the traditional 2 year plan with subsidized phones. Turns out despite the marketing its cheaper over two years than the installment (full price) phones.
Hmm, I'll try that out. I read a write up someone did in a little social engineering for it, might try that too and report back if someone else has this issue.
Sent from my Nexus 6 using XDA Free mobile app
seamarshall said:
Yeah I did just ask them, but it is "locked" for "my" security so I don't unlock the phone and go to another provider apparently. Its because I'm on the traditional 2 year plan with subsidized phones. Turns out despite the marketing its cheaper over two years than the installment (full price) phones.
Hmm, I'll try that out. I read a write up someone did in a little social engineering for it, might try that too and report back if someone else has this issue.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
You know the phone is unlocked regardless right? Msl has nothing to do with that. And just tell them that your data isn't working and you tried to do a data reset and it asked for a Msl code, easiest way to get it, but next time, if you activate your phone online, it gives you the code, start writing it down, never know when you'll need it
Sent from my Nexus 6 using XDA Free mobile app
Hi, I'm interested in switching my N6 to Verizon from T-Mobile. However I input my IMEI on the VZW website checker and apparently the phone (bought at TMO and allegedly unlocked) is incompatible.
I vaguely recall that to get a non VZW phone onto there network, one ahs to use a previously registered sim from another phone. Anyone know if and how this works?
Is there something that starts with 990?
My verizon nexus 6 order shipment email shows the imei start with 990
Theres a few threads that explain how to do this and more than one way. I did this for my dad. Basically, u need a verizon nano sim activated and jus pop it in.
ilanzo82 said:
Theres a few threads that explain how to do this and more than one way. I did this for my dad. Basically, u need a verizon nano sim activated and jus pop it in.
Click to expand...
Click to collapse
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
JustusIV said:
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
Click to expand...
Click to collapse
First, thanks to the mod for moving this to the Q&A section! I will remember next time...
I actually decided that, if I can, I would like to move to Straight Talk with my Nexus 6. I ordered a $0.99 CDMA activation off their website (with free delivery, I felt this was a cost I could swallow if it doesn't work out!). The Nexus 6 IMEI doesn't get recognized as compatible on ST either which means, I suppose, that they can only activate Verizon-registered IMEIs.
Not sure how to proceed from here though. I have an iPhone 5S which is ex-Verizon (now T-Mobile) from which I could activate the ST service, after which I can put the SIM into the Nexus 6 to see if it works. There are no other options to the ST service I want, so changing service isn't an issue. Are there any other ways to approach this? Perhaps I should do what JustusIV is doing and register the phone with Verizon first?
dialanothernumb said:
First, thanks to the mod for moving this to the Q&A section! I will remember next time...
I actually decided that, if I can, I would like to move to Straight Talk with my Nexus 6. I ordered a $0.99 CDMA activation off their website (with free delivery, I felt this was a cost I could swallow if it doesn't work out!). The Nexus 6 IMEI doesn't get recognized as compatible on ST either which means, I suppose, that they can only activate Verizon-registered IMEIs.
Not sure how to proceed from here though. I have an iPhone 5S which is ex-Verizon (now T-Mobile) from which I could activate the ST service, after which I can put the SIM into the Nexus 6 to see if it works. There are no other options to the ST service I want, so changing service isn't an issue. Are there any other ways to approach this? Perhaps I should do what JustusIV is doing and register the phone with Verizon first?
Click to expand...
Click to collapse
Yeah, I think the easiest way for you would be to just activate your sim card in the iphone and then move the sim card to the Nexus.
I have verizon, and all I had to do was cut my microsim from my previous device down to nano size and put it in the Nexus. The only issue is, like they said above, MyVerizon registers it as a "Non-VZW Device" which can cause issues with making account changes. I'm interested to hear the results of the guy above that says he can fill out a form so it doesn't show up that way.
JustusIV said:
As someone who has done this... it causes other problems because you have an "unknown device" they basically wont let me me changes to my plan because of it. For example enable advanced calling. After *****ing at them for an hour someone said there is a form we can fill out to register your device on our network so it doesn't show that way.... they said it takes 1-3 business days to process and i did it on Friday. If it actually works i will make a post on it. to inform the masses.
Click to expand...
Click to collapse
This was a bust.... more miss information from the crap customer service.
Went through the same thing. Unless your imei starts with 99 it won't be recognized from vzw. However, all the features do work as advertised. I had no problem adding advanced calling 1.0 and changing voicemail options on my account. I bought the phone through a relative that was on t-mo in december. Been on vzw since.
I had to send my phone into LG for repair. I am a Prepaid T-Mobile customer. Since I got the phone back, whenever I try to open the app to check on Permanent Unlock (as I have done temp in the past), the app get this error when Connecting to NetworkL:
Device not recognized by your service provider. Please call customer care.
Well, I tried using chat service on their website and all that resulted in was the person thinking they should send in an unlock request for me. I knew this was wrong. Next day I get an email from the unlock dept telling me to use the app
Since I figure people here tend to be smarter than a telco tech support person, I would ask here before pursuing this further with Tmo.
This is in fact the same phone I sent in...I checked the IMEI, etc. Using the same tmo sim card.
Any ideas?
Thanks
I have gone through this with T-Mobile and LG. Because you are prepaid there is no account for you at T-Mobile. According to them, the new rules are: you must be active (have an account), have either spent $100 on your account or have purchased $100 to be used on your account, and be active for 40 days. So you could borrow someone else's sim card that is in good standing, post paid, older than 40 days, and has had $100 spent or is in the account. YES, this is extortion at it's finest! The only other way would be to find a verified seller that has a money back guarantee, who is willing to unlock your phone for a fee. The cheapest legit one I saw on the internet was about $55. NOW, you can use MetroPCS, T-Mobile, and Simple Mobile sim cards without unlocking your phone because Metro and Simple are MVNO's (subsidiary carriers that use T-Mobile towers. You CAN'T use AT&T, Verizon, etc. BUT you can't switch from T-Mobile to Simple Mobile. You can switch from T-Mobile or Simple Mobile to MetroPCS. I did it.
thevmax said:
I have gone through this with T-Mobile and LG. Because you are prepaid there is no account for you at T-Mobile. According to them, the new rules are: you must be active (have an account), have either spent $100 on your account or have purchased $100 to be used on your account, and be active for 40 days. So you could borrow someone else's sim card that is in good standing, post paid, older than 40 days, and has had $100 spent or is in the account. YES, this is extortion at it's finest! The only other way would be to find a verified seller that has a money back guarantee, who is willing to unlock your phone for a fee. The cheapest legit one I saw on the internet was about $55. NOW, you can use MetroPCS, T-Mobile, and Simple Mobile sim cards without unlocking your phone because Metro and Simple are MVNO's (subsidiary carriers that use T-Mobile towers. You CAN'T use AT&T, Verizon, etc. BUT you can't switch from T-Mobile to Simple Mobile. You can switch from T-Mobile or Simple Mobile to MetroPCS. I did it.
Click to expand...
Click to collapse
Hmm. I am sadly aware of tmo's FU to prepaid customers needing service, as I have experienced it as well.
But, before I sent it in this app did recognize my phone and would allow me to temp unlock. It is only since it came back from LG repair that it stopped working. This was a period of maybe 10 days.
One item I question, but imagine it is nothing is that under the battery next to the original label with IMEI, model, seriel, etc , they place another label that has a barcode with the imei numbers next to that LB (Leather Back). Above that is shows HB811LB, but then after that BT01 EU.
No idea what that was about but EU made me think Europe.
I am interested to know if and/or how you got this resolved. I am suffering the exact same issue with a T-Mobile LG V10 after sending it in for repair.
Same thing with me, i was able to get the prompt to temp or perm unlock before i sent my g4 off to LG. Phone came back same IMEI on sticker and on device after dialing *#06# I get the stupid message device not recognized by your service provider. Please contact customer care. I tried reinstalling the firmware, same firmware that was in there, didn't want to brick the phone again.... still nothing.
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
motive said:
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
Click to expand...
Click to collapse
Hmm nice to know, the only problem is i bought this phone from someone and I'm in Canada.
motive said:
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
Click to expand...
Click to collapse
Maybe I should call them again. Last time I tried they basically said FU to me. They repaired it and that was that. Frankly, the only thing keeping me with these TMO arses is that I have a super cheap prepaid plan they no longer offer.
Of course my concern with them replacing the phone is that the replacement could have any of the other various issues that this LG quality control clusterF*** has.
Thinking along the lines of it being my last LG product instead. Maybe even sell it now before the flood and use my little LG Leon backup phone I bought when I initially sent this one in for service.And Maybe tell TMO FOOO too.
Whatever LG is doing when they are flashing phones back to stock after them being bricked, is really messing up the phones. I sent out another one and the IMEI is clear fully paid off and the device unlock app is pulling the same ****. I'm not impressed. T-mobile won't unlock the phone either because i'm not the original owner. There is no block what so ever on the phone. PURE B.S on T-mobile and LG's part.
On the phone with LG now. So far getting the same run-around. He is actually calling TMO support because he simply won't believe they can't fix it.
If I don't get a replacement, I may be selling this phone, done with LG for good and ordering a Moto X Pure or something
I don't mind a screw up by a company, but you best stand behind your product properly or foo you and your company, IMO.
Results of call.....Total Failure. The LG person pawns me off on a TMO person who asks for my number so they can call back. Instead, they just transferred me to a TMO support idiot who had no idea whatsoever about what was going on. Really sick of both these company's Bull****. Pretty sure this is my last LG product ever.
Decided to try again using Chat.
So annoyed with LG and TMO right now I may sell the phone and buy a Nexus 6p and Foo to all LG products in the future.
I think it has to do with LG's firmware they install. Can't see what else it can be. After installing the stock 10n firmware still getting the same error. Not sure what i can do, most likely i'll be selling the phone on swappa.
Masaker514 said:
I think it has to do with LG's firmware they install. Can't see what else it can be. After installing the stock 10n firmware still getting the same error. Not sure what i can do, most likely i'll be selling the phone on swappa.
Click to expand...
Click to collapse
Agreed. Something they are doing when they flash their firmware is causing the problem. It is NOT T-Mobile (albeit their quality of service for prepaid customers sucks ass
And that is fine if they fix the issue. Now they are just being ****tards and I have about had it.
All I can say is that after the quality control debacle of the G4, you'd have to be a fool to buy a G5. I know I won't
Barsky said:
Agreed. Something they are doing when they flash their firmware is causing the problem. It is NOT T-Mobile (albeit their quality of service for prepaid customers sucks ass
And that is fine if they fix the issue. Now they are just being ****tards and I have about had it
Click to expand...
Click to collapse
The more i speak to t-mobile the more i hate them, who puts an unlock app on a phone? In Canada we buy a phone same day get an unlock code and call it a day. I'm sure people will be leaving t-mobile to go elsewhere.
Sent from my LG-H812 using Tapatalk
Masaker514 said:
The more i speak to t-mobile the more i hate them, who puts an unlock app on a phone? In Canada we buy a phone same day get an unlock code and call it a day. I'm sure people will be leaving t-mobile to go elsewhere.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
It's because that crazy ass John Legarde is a jerkoff and this is their way of screwing over customers on Sim Unlocking. They actually put something in there that disallows the normal way of sim unlocking, if you put CM on your phone that will prompt for an unlock code (I bought one cheap).
T-Mobile is just simply an ASSHOLE company run by a human freak of nature
Barsky said:
It's because that crazy ass John Legarde is a jerkoff and this is their way of screwing over customers on Sim Unlocking. They actually put something in there that disallows the normal way of sim unlocking, if you put CM on your phone that will prompt for an unlock code (I bought one cheap).
T-Mobile is just simply an ASSHOLE company run by a human freak of nature
Click to expand...
Click to collapse
I also heard that you cant root it put in the international rom, put in a foreign sim and it asks for an unlock code. After that the phone says unlocked but it actually isn't. I wish i knew for about development i'd tear one of the 2 phones apart and try to fet the partition that allows us to bypass the unlock.
Sent from my LG-H812 using Tapatalk
Masaker514 said:
I also heard that you cant root it put in the international rom, put in a foreign sim and it asks for an unlock code. After that the phone says unlocked but it actually isn't. I wish i knew for about development i'd tear one of the 2 phones apart and try to fet the partition that allows us to bypass the unlock.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
Hah. Well, I am just trying to have it work being totally legit. It has nothing to do with rooting and romming, that much know as the problem existed right out of the box from them. Also, before the repair, the app work 100% rooted or not.
duplicate. my bad.
I always wonder why that button says Edit/Delete, but you can never delete them. :laugh:
Well, I just ordered a Nexus 6p with Project Fi. If I like it I will port my tmo number to it and be done with LG....since fi uses tmo, I will simply be done dealing with them directly.
Not sure I see any downsides to this
Hah, decided to make one last attempt with LG tech support, this time via email. Besides explaining to them why their initial reply was wrong, I also told them I have pretty much given up on future LG purchases and that I have a nexus 6p on the way to replace this phone. Just got another reply and supposedly he is kicking it up to his manager. We will see what happens, but I am not raising my expectations. Nothing says I can't cancel the nexus 6p.