Database Develop

[Q] Wifi/3G not connected whilst phone is in 'sleep'

Okay. I noticed today that when pressed the power button to wake my phone from sleep the wifi or 3g (depending on where i was and what I was connected to, ie home or away) icon was not showing and thus indicating that it wasn't connected. Hmm, I thought it was odd, maybe it was a display error. But I then noticed that my emails and gmails all came through a few seconds after I unlocked the phone (and the connection icon appeared) and that they had all been sent whilst the phone was asleep. So, it seems to me that the phone is disconnecting from any data source when it goes into sleep mode. Now, I am right in thinking that the whole point of push notifications or setting your email to sync every 5 minutes is that the phone will remain connected even whilst asleep, and then wake up (briefly even) when it picks up an email?
I had no power saver on, no smart sync, wifi set to never sleep. Is this normal? It's pretty important that I get my emails as and when they sent to me. Any advice would be great. I am wondering if it's a bug, and whether I need to take to the phone back to exchange for another one?
Info: not rooted, stock rom software no. 1.28.61.7, kernal 3.4.10-gddcfb8c [email protected] #1 SMP PREEMPT, carrier EE (UK).
Cheers

you're sure power saver in the top menu wasn't on? because that's what it does, turns off wifi and data when the screen is off for an expended period.
maybe cycle it on and off a couple of times and see if the problem persists...
Sent from my HTC One using xda premium

No, isn't normal.
So, can you upgrade to the latest firmware and, maybe, do a full wipe?
Did you install some app for battery?
And check that your power saver isn't on...

Check under power, setting that sleep mode is off. That on by default on mine. It turns data off after extended screen of time and doesn't require the power save to be activated.
Sent from my HTC One

Guich said:
No, isn't normal.
So, can you upgrade to the latest firmware and, maybe, do a full wipe?
Did you install some app for battery?
And check that your power saver isn't on...
Click to expand...
Click to collapse
Hmm, no additional battery apps, power saving toggled and definitely off (I purposefully turned it off because of it's data management policy), and sleep mode set to off.
So, I'm right in thinking that you/others actually get notifications then? and wifi/3g is working fine? Looks like it's a return and hope that the next one works (I only got the phone 7days ago). My software update says no updates available, though this is likely to be EE fault. If I can get the shop to exchange I might just do that. Ho hum, another 3 hours setting the thing up again then...

It seems to be a Wifi switching itself off problem...
padsmcnulty said:
Hmm, no additional battery apps, power saving toggled and definitely off (I purposefully turned it off because of it's data management policy), and sleep mode set to off.
So, I'm right in thinking that you/others actually get notifications then? and wifi/3g is working fine? Looks like it's a return and hope that the next one works (I only got the phone 7days ago). My software update says no updates available, though this is likely to be EE fault. If I can get the shop to exchange I might just do that. Ho hum, another 3 hours setting the thing up again then...
Click to expand...
Click to collapse
So, a quick update in case anyone else is having this problem.
I reset the phone to see if it would make a difference and it kind of has. Now I have noticed that if I am using mobile data it's fine. Things are pushed, notifications come through. But if I use Wifi it's a different matter.
it seems that with Wifi on and connected then it works for around 15 minutes when the phone is sleeping (I have done a few tests). After this it seems to shut wifi down and hence no notifications. So it would seem to me that although Power Saving is set to OFF, and Sleep mode (ie no data in sleep) is set to OFF, the phone is still disconnecting from WIfi regardless of the settings. Which is a bit frustrating as I don't want to be connected to the mobile network all the time, especially at home, but still want to know if I receive emails.
Anyone else experienced this Wifi switching itself off issue (and then switching itself on as soon as you manually wake the phone?)? I have to decide whether to return the phone for a replacement or not. If this is a wide ranging issue it might not be worth it - though I'd have thought a simply thing, like keeping wifi on at all times wouldn't be hard to make sure it worked.

there are a few apps available on the play store such as "keep wifi alive" which might do the trick.
Sent from my HTC One using xda premium

bigshape said:
there are a few apps available on the play store such as "keep wifi alive" which might do the trick.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Okay, now I feel a bit of Doughnut! I think I've found out what was causing this. So, even though I had Power Saver OFF, Smartsync OFF, Sleep Mode (disconnect data whilst sleep) OFF, I hadn't had a proper look in the Wifi settings, and under Advanced I found:
Advanced>Keep Wifi on during Sleep. This hadn't been set to Always and was set to 'Only when plugged in'. So, changed to 'Always' and now it seems to work (and that would explain why I got emails through the night when charging).
So, apart from feeling a little red-faced for not exploring every single menu available, I am happy it (seems) sorted. If anyone has wifi dropping whilst phone is sleeping it seems there are four steps:
SmartSync = OFF [in Mail app]
Power Saver = OFF [in status bar and Power Settings]
Sleep Mode = OFF [in Power Settings]
Keep Wifi on during Sleep = Always [in Wifi>Advanced Settings]
Hopefully this'll help anyone else who has been having a bit of prolonged blond moment with the phone settings. {retreats to corner}

padsmcnulty said:
Okay, now I feel a bit of Doughnut! I think I've found out what was causing this. So, even though I had Power Saver OFF, Smartsync OFF, Sleep Mode (disconnect data whilst sleep) OFF, I hadn't had a proper look in the Wifi settings, and under Advanced I found:
Advanced>Keep Wifi on during Sleep. This hadn't been set to Always and was set to 'Only when plugged in'. So, changed to 'Always' and now it seems to work (and that would explain why I got emails through the night when charging).
So, apart from feeling a little red-faced for not exploring every single menu available, I am happy it (seems) sorted. If anyone has wifi dropping whilst phone is sleeping it seems there are four steps:
SmartSync = OFF [in Mail app]
Power Saver = OFF [in status bar and Power Settings]
Sleep Mode = OFF [in Power Settings]
Keep Wifi on during Sleep = Always [in Wifi>Advanced Settings]
Hopefully this'll help anyone else who has been having a bit of prolonged blond moment with the phone settings. {retreats to corner}
Click to expand...
Click to collapse
I have similar problem. Even when I have everything OFF as you suggest, I get disconnected a second after screen goes off. When I turn phone back on, I can see that wifi is on, but all aps are off and wont connect again. I have to turn wifi off and on and applications like skype go again online. I have this problem at home and also at work on corporate network. I have even tried apps that should keep wifi on, but with no change.
Interesting is that after the phone goes to sleep mode, I can see that speed of wifi is changing on phone. The phone actualy stays connected to wifi, but doesn't send or receive data.
The router at home is TP-Link 1043ND with DD-WRT (flashed to last firmware to see if it fixes this problem). I'm not sure what brand and type are corporate APs, but could be some cisco or similar.
Any advice what else I could try?

[Q] Stuck on Flight Mode ON - No Wifi, No Bluetooth, No Cellnetwork

I dropped my phone in the water. Got the battery out quickly and opened up the phone from A to Z (except the circuitry under the screen) and got it dry, left it to dry for 48 hours on top.
Now, my phone is back together and it boots, screen works, sound works, OS works.
But the phone is always in Airplane mode when I boot it. If I try to change the Airplane Mode to Off from the menu shown while pressing Power, it says it turned it Off, but it's then greyed out (can't turn it On and says its off). If I go in the Settings in Wireless settings, Flight mode is still on. If I try to turn it Off from there, it says, turning on wireless things.. but stays there.. If i go <-back and go back into Wireless settings, flight mode is still On. If I go in Wifi settings, the wifi is off, if I select it to be on, it starts scanning and eventually says: Unable to scan networks.
So, I'm wondering, what part is busted ? Anyone know ? My connections seem to be OK, I've put it back as it was. I'm basically bummed.
Also, in settings-status my IMEI is unknown and pretty much everything relating to connectivity. USB works though.
Any ideas? tricks ? anything ? other than buying a new phone to replace this one.
Cheers.

fvbt said:
I dropped my phone in the water. Got the battery out quickly and opened up the phone from A to Z (except the circuitry under the screen) and got it dry, left it to dry for 48 hours on top.
Now, my phone is back together and it boots, screen works, sound works, OS works.
But the phone is always in Airplane mode when I boot it. If I try to change the Airplane Mode to Off from the menu shown while pressing Power, it says it turned it Off, but it's then greyed out (can't turn it On and says its off). If I go in the Settings in Wireless settings, Flight mode is still on. If I try to turn it Off from there, it says, turning on wireless things.. but stays there.. If i go <-back and go back into Wireless settings, flight mode is still On. If I go in Wifi settings, the wifi is off, if I select it to be on, it starts scanning and eventually says: Unable to scan networks.
So, I'm wondering, what part is busted ? Anyone know ? My connections seem to be OK, I've put it back as it was. I'm basically bummed.
Also, in settings-status my IMEI is unknown and pretty much everything relating to connectivity. USB works though.
Any ideas? tricks ? anything ? other than buying a new phone to replace this one.
Cheers.
Click to expand...
Click to collapse
Dont worry bro...
Give it 4-5 days to set up.
my s2 was dropped in water and same problem was experienced. But all went well after 2 days.

Rohitdahiya said:
Dont worry bro...
Give it 4-5 days to set up.
my s2 was dropped in water and same problem was experienced. But all went well after 2 days.
Click to expand...
Click to collapse
I sure hope that will do it.
*I wish I had my previous phone S2 again... since this one is a donor from my father. Contemplating getting the Nexus, but than again, I hear there's a 2nd revision lol.. oh the dilemna

Oh great, now the cat destroyed the power button flex ribbon...Just great..

no cell service, sim not detected, airplane mode stuck on

Recently, when I would reboot my phone, or battery pull, or anything that turns the phone off, it will not have service, nor detect a sim when it turns back on. A new sim card didnt help. wipe cache/dalvik/ flashed new rom did not help.
It seems to boot into airplane mode and never come out of it. I have created tasker toggles with secure settings to forcefully turn airplane mode on and off, but 'no service' still shows in my notification bar, both with airplane mode on and off.
After using tasker+secure setting and leaving the phone off for whole day I got service back, and made a phone call. When I rebooted again the problem came back.
is there a boot script or xml i can edit to ensure airplane mode is not on at boot? The phone seems really confused as to whether it is on airplane mode or not.
ATT Note 3 running dynakat 5.0 edit: flashed 7.1 and still problem persists

just wiped and flashed dynakat 7.1 and still no sim card detection.

Mine does that sometime. I just hit *#*#4636#*#* and hit device information and it usually connects after a few seconds. Idk what it does when i hit that but it recconects everything. Its worth a try
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app

killacam1989 said:
Mine does that sometime. I just hit *#*#4636#*#* and hit device information and it usually connects after a few seconds. Idk what it does when i hit that but it recconects everything. Its worth a try
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app
Click to expand...
Click to collapse
Hmm. That number doesn't work for me, though it used to open up cell settings. For some reason my phone is starting in airplane mode. I'll try wiping cache again.

*#*#4636#*#* didnt do anything for my on Dynakat but i just flashed firekat and got into the phone settings. Here's what they look like. The 'turn radio on' button doesn't do anything. The third picture shows the phone not knowing in what state of airplane mode its in. The options say its off, but the notification bar says it is on.

Flashed the 4.4.4 NL1 odin tars found here, http://forum.xda-developers.com/note-3-att/general/kitkat-4-4-4-n900aucudnl1-odin-tars-t2999317. 2g works but no data connection. Guess im gonna have to send it in.

Any Ideas? Need Help

phone is an att note 5, unlocked, using t-mobile sim. *Due note, I repaired the lcd on this as it was shattered, along with the back glass cover, and everything was fine until I unlocked it*
Problem is, when I stop using the phone and the phone locks or "sleeps". It seems that it doesn't turn back on or wake up (Black screen, sometimes shows blue light indicating I have a notification but still black screen) if i press any key or button. Only way for it to show anything is to hold the power button longer to fully turn it back on. Take note, this only happens when my WIFI is on and working and I stop using the phone. The time varies, sometimes it won't do it for couple minutes, sometimes a few seconds. I dont even know my phone has been turned off or dead asleep literally, as there is no sound or anything either.
This will continue to do this until when i boot the phone back up and the wifi CANT be turned on at all, letting me use just the mobile data and it wont shut off or anything and works fine except, wifi can't be turned on at all.
NOW to get my wifi back up and running, I can't simply restart, I have to fully power down, then turn on the phone. BUT again, if wifi works, it'll end up shutting off once I stop using the phone.
Any ideas? I'm on OI6 firmware, I cleared cache, tried factory reset any way you can, I've tried safe mode. Still the same problem.
I can't flash the firmware as ATT hasn't released anything soo its pretty much strictly a phone without wifi at this point.

dougfunnieyo said:
Any ideas? I'm on OI6 firmware, I cleared cache, tried factory reset any way you can, I've tried safe mode. Still the same problem.
I can't flash the firmware as ATT hasn't released anything soo its pretty much strictly a phone without wifi at this point.
Click to expand...
Click to collapse
Flash it using the option Emergency software recovery and initialization on Smart Switch.

Uzair40 said:
Flash it using the option Emergency software recovery and initialization on Smart Switch.
Click to expand...
Click to collapse
Ya I did that when I was on OGG. Didn't help either way, but I'm guessing its the unlock itself. When I use someones ATT sim, wifi works great. When I put the tmobile sim back in, wifi can't be turned on but my mobile data works.

Mobile Data turns on after reboot, WITHOUT permission.....

Anyone else experience this? After I restart the phone, WITH mobile data OFF, the OS boots up & along with it the mobile data turns back on. FYI, I also have Smart Network Switch off, AND Wi-Fi is off as well. I can even reboot with Airplane mode on, and after it boots, I turn off Airplane mode, and mobile data turns itself on again! Please help and assure me my phone isn't possessed! I believe this happened with my Note 5 as well, and somehow it went away. Cant remember what i did, so long ago! To add to all that, neither is/was rooted and both at the time were freshly bought and turned on! Hope to hear some good things from you all!