Hi guys, I hope you can help me out here.
I have a Samsung Galaxy S4 Active, I originally purchased it in Malaysia, broke it and took it to Malaysian Samsung and had it replaced on the warranty. Fast forward 8 months later I am back in the UK, my phone is completely unmodified, original everything.
I place it on charge whilst I am using it in bed, I notice that it stops charging after a while of me using it, I assumed I must've knocked the cable, so I readjust it and carry on as normal until I put it on the side and go to sleep.
After waking up in the morning it becomes apparent that it didn't charge at all and the battery died in the night, I check the usb is still plugged into the phone and the plug socket, all a-okay. Strange. I then asked for my housemates charger, no luck still wouldn't charge.
A few days later a replacement battery arrives, also wouldn't charge. Must be the USB then surely? Well, I replaced that also, tested both batteries with it and still no luck.
Any idea guys? I'd hate to see an 8 month old phone die for no reason.
Thanks
P.S. I have tried it from a wall socket and my PC USB.
Maybe the USB port is busted? Was it hotter than normal when you last used it? Have you submerged it in water before the incident happen?
VIPNobie said:
Maybe the USB port is busted? Was it hotter than normal when you last used it? Have you submerged it in water before the incident happen?
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Click to collapse
I have tried replacing the USB and it hasn't fixed it at all, and at no point has this one been submerged. I learned not to do that with the one that had to be replaced on warranty :/
Also all of the moisture indicators on the inside haven't been triggered, so it's not water damage.
HenriWW said:
I have tried replacing the USB and it hasn't fixed it at all, and at no point has this one been submerged. I learned not to do that with the one that had to be replaced on warranty :/
Also all of the moisture indicators on the inside haven't been triggered, so it's not water damage.
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Click to collapse
Just to be clear, you have replaced the usb port and not the usb cable, right? Have you tried letting a Samsung rep look at it? I know that the warranty can't be claimed but you could ask them to just check on it. Ask for an approximate price to fix it, canvass other repair stores and search for the parts needed so you can do it yourself if you want.
VIPNobie said:
Just to be clear, you have replaced the usb port and not the usb cable, right? Have you tried letting a Samsung rep look at it? I know that the warranty can't be claimed but you could ask them to just check on it. Ask for an approximate price to fix it, canvass other repair stores and search for the parts needed so you can do it yourself if you want.
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Click to collapse
Yeah I replaced the flex ribbon inside the phone itself. I was trying to get it sent into Samsung, but my Cyber Service Centre account stopped accepting my password and wouldn't accept any reset passwords, and Samsung stopped responding to my emails :/
I also emailed a British Samsung repair shop and they told me that they wouldn't look at it because it wasn't bought within the EU.
HenriWW said:
Yeah I replaced the flex ribbon inside the phone itself. I was trying to get it sent into Samsung, but my Cyber Service Centre account stopped accepting my password and wouldn't accept any reset passwords, and Samsung stopped responding to my emails :/
I also emailed a British Samsung repair shop and they told me that they wouldn't look at it because it wasn't bought within the EU.
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Click to collapse
That's unfortunate. I can't think of anything else aside from it being a motherboard issue. If it is, it will cost a lot. If you can, try going to other repair centers around your area; you might find one who can hopefully help you. Best of luck.
VIPNobie said:
That's unfortunate. I can't think of anything else aside from it being a motherboard issue. If it is, it will cost a lot. If you can, try going to other repair centers around your area; you might find one who can hopefully help you. Best of luck.
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Thanks for trying to help anyways Nobie. I had the same thought that it must be the mobo, probably a surge fried it or something.
Related
Frat.. My fully upgraded Tilt (Dutty Rom 6) got its USB port damaged while I accidentally poked the stylus in there instead of the reset hole.
...now it won't sync with my pc however does charge only when I plug in the dedicated wall charger into it. So, on visual inspection, I saw the 5 pins (thats how many they seem) with last two next to the reset hole "misaligned".
I've tried poking a needle and trying to straighten it back into place but didn't work and I gave up fearing further damage to the port.
basically, I called At&t and they are mailing me a replacement device but now I'm not sure if I would need to re-flash the original AT&T rom back before returning.... anyone have any experience in the returns field? The cust serv rep "read" me a disclaimer (felt like hearing my rights by a cop!) stating that if they find any liquid or other damage to the phone then I may be charged $497.00 for it as it would be considered as warranty voided.
So, no mention of any s/w changes in the disclaimer she read to me also resulting in the same. But I surely don't want to take a chance therefore am humbly asking for some input from someone who may have experience similar situation?!!
Reading the "Tilt re-flash due to not voiding warranty if having to return" sticky-thread's all 14 pages did not give me even a single post where anyone can confirm if at&t will indeed consider messing up with the s/w as voiding warranty.... unless ofcourse I'm blind..(has happened once in a while).
I've also searched on this and have not found any posts.. again, I'm mentioning this so that the mods and/or others won't burn me for not doing my homework.
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
Sane said:
Wouldnt it be easier to flash a stock rom from SD card than wait and see if they void your warranty?
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Well.. I'm trying to avoid flashing the stock rom altogether. As I've noticed almost every 2nd post on the stock-rom-flashing-for-warranty sticky not having a smooth run while returning the phone to its original state.
besides.. what do you mean by "then wait and see if they void your warranty?"..
Thats exactly what I'm trying to avoid in the first place as once I mail the unit back I will have no control on the outcome unless ofcourse either someone confirms that not reverting back to the stock rom won't cause a $500 hole in my pocket or otherwise, in which case I'll have to re-flash it.
If you've flashed a different ROM then they will know and they will say you caused the damage and charge the full price for it.
they might charge you full price anyway because the usb port is damaged. it might just be easier to fix the port urself...
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
AWESOME!!
PsyOpWarlord said:
I know Pocket PC Techs can repair the connector in most cases:
http://www.pocketpctechs.com/main~u...T+Tilt+Sync+Connector+Replacement+Service.htm
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Click to collapse
Thanks a million for the site. I had no idea that a service like that existed and that too specifically addressing my exact issue. I'm gonna keep it bookmarked for future.
Fortunately, I was able to stick a needle in one of the pins and push them up and then have it held there with a dab of super glue. So far, its working like a charm but if it ever fails again I'll go the above route.
This is awesome.. I was very concerned in having to receive the replacement unit as with experience of having used several pda phones over the years I've learned that the refurb units that the warranty replacement give you is got a good 50-50 chance of having some kind of hw or sw flaw.. so... I'm glad to have kept my phone.
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
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Hi tjenus,
You mean you brought the faulty tilt, together with the original accessories it came with, to the store and they replaced your set for a brand new, retail version, of the tilt?
What else was required, the receipt or anything?
Thanks!
Gerald
tjenus said:
Took mine right back to the ATT store for a damaged usb port, all they did was confirm it wouldn't read via the usb and exchanged it right there for a new one, i was told it was a 1 year replacement warranty on the phone, they didn't check a thing, give it a try, i have also exchanged one that was erased buy getting to close to a mag drill at work, although it was not a tilt they exchanged it without even batting an eye, thanks tjenus
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Click to collapse
I call BS after being a AT-T customer for years I know for a fact they don't swap out phones even at corp... Stores they tell you to call in and have a warrenty replacment shipped to you. Thats just how it works UNLESS your withen the 14 day grace period then they would probably do it. The reason they do this according to AT-T is they don't have enough stock in each store to do swap outs. You best bet is to call AT-T and have them ship you a new one and flash abck to the origanl rom they don't check the SPL version what so ever they just look if it has water damage and any other visable signs of abuse.
I returned mine
I had this same thing happen. The USB failed to work after I dropped my phone. So seeing how I could not reflash it, I ran out all the power on it, until it had nothing....it would not even boot. With all the battery drained, I knew that even if they plugged it in, they would not see I had flashed the rom....though they could have used a new battery. I took it in, and told the local ATT reseller that the USB stopped working. It was within 30days of purchase. They took it back and exchanged it no questions asked. They didnt even test it. Now, i just wont drop my new one, lol.
Good luck.
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
hah. did this too.. called at&t and had them warranty exchange it. i just bent it back around with the stylus enough that it would work so that could revert back so i could send it back. havent heard anything from them.. so im assuming there not gonna charge me
aquanaut88 said:
Not entirely related, but for those who purchased an HTC TyTN II and try to have it repaired in the US, beware: it is not covered under warranty here. After just under 4-weeks I found the USB port was loose and would no longer take a charge. After more than 4-weeks in HTC America and after refusing to accept their assessment of "User Abuse" and the $300 mainboard repair cost, they finally shipped it back to me, mainboard replaced via Fedex Ground... according to several HTC America reps I spoke with - there have been numerous similar cases reported to them since the TyTN II debut two months ago. Perseverence may pay off -- although I should have known better, my next purchase won't be through a parallel importer.
Cheers
Click to expand...
Click to collapse
i own a tytn 2 in the usa and got the same from htc. my usb got messed up a little on its own than i stuck the stencil in there and it barely worked(had to wiggle it) anyways i found a repair center but they didnt have parts. ordered the parts from ppc techs and they sent me a different connector. its the same one in the sprint mogul which i think is a better build. so they replaced it and everything is perfect with the charging now but they did something with my hinge. its off a little. can anyone point me in the right direction to take my phone apart so i can fiddle with the hinge? any help is greatly appreciated
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
ramnan said:
Hi,
I just got a Tilt from craigslist. The phone came with the At&T box, but unfortunately I forgot to get the receipt. Now the USB port is broken and I want to see if I can return for warranty.
The phone still has the AT&T ROM and infact I havent unlocked it. So will this be a problem if I just say I dont have the receipt but the rest and returned it with the box?
Please help!!!
Click to expand...
Click to collapse
Not unless you are the original one that bought it from AT-T they will say sorry buddy !! you could try but I would save my breath
Hi
I had the same Issue - but it was fixed inside warranty!
But I was runing "original" rom.
But the somehow made the "reset" button work strange now - So it will go back once more.
BR
Daniel
Please respond to...
http://forum.xda-developers.com/showthread.php?t=362679
I just bought an 8925 a couple of weeks ago (about a year used) and it was working fine...Best phone I've had so far...Yesterday I'm sitting in my car, I start the TT software and drive off. As I'm driving off I plug the phone into the car charger and pouf! Phone just blacks out. No lights no nothing. I tried to plug the phone into a wall charger, data cable, car charger, nothing. No light, no sign of life at all...
I also had just purchased a new battery for it, tried it and still the same, nothing at all....Suggestions ???????? PLEASE !!!!!!
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
dieneverknowing said:
What kind of car charger do you have? There are reports that if you use a cheap, generic charger it may fry your phone.
Click to expand...
Click to collapse
THIS ONE. If it is fried, what can I do ? I mean, I'm sure I can't do much about the phone itself but can I maybe go after CellularAccessory.com ???
Good luck...
It's indeed highly recommended to only use HTC car chargers, there have been many reports of similar cases.
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
Charger
Damn, paid $3.95 for a multipurpose car charger and it fried your Tilt. I can't imagine that. I'd be p*ssed.
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
pazookie said:
take it to att and see if its still in warranty and get a new one..if its out of waranty then call htc in usa and it should still be covered (manufactures warranty is 15 months). Htc devices are the most knoqwn swapped out phones with warranty exchanges..its very simple..ive exchanged my tilt 4 times now. I dont even break a sweat if something even SEEMS wrong..i used to freak out and try to fix things myself but i eneded up doing more damage than needed and luckily att is so nice and understanding..i just emediately take it in and get a new one now..even if something doesnt feel right..if need be i throw it in boot loader mode and say it wont boot.
Click to expand...
Click to collapse
I will definately try that, but my only concern is that it's an unlocked att phone that I'm using in Montreal, Canada...Should I go to HTC Canada or USA???
Just tried calling HTC North America (the # that's on their website (425) 679-5318) and it just answers but with no sound at all..It's like if someone picks up the phone but it's just muted....I waited around 3 minutes thinking someone would probably end up answering, but no...
just take it into an att device support center (look on there site or call them) and just tell them it wont turn on..its not defrauding them its honest..as ling as its not PHYSICALLY DAMAGED (as in mving parts were damaged by dropping or mishandling) or WATER DAMAGED (as in the white square on the back is pink) then your good..This happened to me the frst time..i left it on a charge all night and next morning it wouldnt charge nor turn on and att took it with ease.
Wow, a three dollar car charger that is multipurpose for a several hundred dollar device.....the real question is...why? Before you ever plug anything into an electronic device please, please check the output voltage and amperage, a lesson to all.
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
fredericroumi said:
Ok I was finally able to reach the repair dept. at HTC. They told me the phone is still under warranty so I sent it to their repair center in Indianapolis in the hopes they will be able to exchange it...
I do believe the phone is completely fried, but is there a way for them to still detect what caused it to fry ? Also, they told me that any third-party application they find on the phone voids the warranty, will they be able to see what was installed on the phone ??
Click to expand...
Click to collapse
If the phone is fryed I doubt they will be able to get it working thus they wont be able to see whats been installed on it and anything could have fryed it such as a power surge while it was plugged in at home. Just wait and see i guess.
once they take it apart they will be able to figure out the problem. sometimes not easy .
HBEAR said:
It probably should be noted that nobody is suggesting you defraud HTC or AT&T on an open forum, especially senior members. Since your device is regulated by the FCC and it would probably make it a Federal offense, I think I would stick to the basics in any discussions with everyone. If they don't ask, fine, If they do ask then use your own judgment.
Click to expand...
Click to collapse
LOL at your post..
"Htc devices are the most knoqwn swapped out phones with warranty exchanges"
Where do you get facts like that, I though nokias were the most swapped.. Is there a website that has these stats?
Either way, good luck on that exchange.
mskip said:
I dont think you are gona have much luck trying to go after the place you bought the charger from they usually have disclaimers about damage caused by anything they sell. If the phone truely is dead and going on your description you have probably fried components on the board, is to try claming on your household contents insurance just say it went pop when you plugged it in at home using your htc charger. Failing that if your phone is still under waranty then try the place you bought it from. DONT say you used a non branded charger though or you are screwed lol. Good Luck.
Click to expand...
Click to collapse
So as a moderator you like to teach people how to commit fraud?
TheChemist187 said:
So as a moderator you like to teach people how to commit fraud?
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I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
mskip said:
I posted that message well over a month ago lol I have only been a moderator for under 2 weeks so I think im pretty safe
Mark.
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LoL... good answer mskip... and congrats for your new role.
gmaniac2008 said:
LoL... good answer mskip... and congrats for your new role.
Click to expand...
Click to collapse
Thank you
Mark.
Hi guys.
I dropped the phone, and know my phone only charging. (PC can't see my phone any more)
I called to US Samsung center they said to call in Europe lol, because they can't find my phone.,etc.
So guys I need to buy new USB port, to fix damn Note.
Where I can find this part
Thank you for helping.
Best regards.
Hi, sorry to hear about your phone but I don't think you should fix your phone with your own money, the phone comes with a 1 year warranty that should cover such stuff and I'm guessing because the phone is not available in the US yet you might want to go down to a Samsung Customer care to see if they can get it fixed or else I'm afaird you have to do it yourself
BTW which country did you buy it from?
Composed on my Samsung Galaxy Note using XDA Premium app
I'd get a battery charger on ebay asap. Your phone will go flat while you wait though.
Its not a good plan to try your own repair. Its probably a broken solder to usb socket but might be something else and then kill your waranty.
So try to get Samsung to fix it. And a couple of batteris to keep you going till then with external charger.
no understand
Are you saying its charging or not charging?Is the phone rooted if so you won't be able to send for repair, and as your PC can't see it you won't be able to unroot.Try cleaning USB port with nail varnish remover and tooth brush without Battery inserted and leave for 20 minutes to dry.If its not charging then maybe connector has popped off.Its easy to fix just have to remove about 8 screws takes 10 minutes I've done it twice.There are how 2s available on the net.I've looked everywhere for USB port they aren't available yet but toothbrush and nail varnish remover fixed it for me.
i doubt if its a broken solder contact. I think the flex ribbon connector has come loose. if you will open up your phone, then you should just reconnect the flex ribbon connector and your phone should be ok.
fabu09 said:
Hi, sorry to hear about your phone but I don't think you should fix your phone with your own money, the phone comes with a 1 year warranty that should cover such stuff and I'm guessing because the phone is not available in the US yet you might want to go down to a Samsung Customer care to see if they can get it fixed or else I'm afaird you have to do it yourself
BTW which country did you buy it from?
Composed on my Samsung Galaxy Note using XDA Premium app
Click to expand...
Click to collapse
Last time I checked manufacturer warranties don't cover "dropped' phones.
There are US service centers that fix phones for a fee.
Guys I call to samsung they telling me to call to europe...
Damn
So, I have bought a xperia x8 from a friend for around 30$ without a box, charger, nor earphones. when i got the phone from him, i was surprised that i got it for that little, because it was in good shape. But, when i tried to charge it, I had to struggle to put it in a posititon to charge. after 2-3 days it has stopped to charge at all, i opened it to see what is it, because it has no warranty, so idc, and i noticed that the USB port disconnected from the motherboard. so, is there a way to fix it?
mario00231 said:
So, I have bought a xperia x8 from a friend for around 30$ without a box, charger, nor earphones. when i got the phone from him, i was surprised that i got it for that little, because it was in good shape. But, when i tried to charge it, I had to struggle to put it in a posititon to charge. after 2-3 days it has stopped to charge at all, i opened it to see what is it, because it has no warranty, so idc, and i noticed that the USB port disconnected from the motherboard. so, is there a way to fix it?
Click to expand...
Click to collapse
Find yourself a repair shop to have a look at it. If the micro USB connector came off the motherboard chances are very likely that the printed lines could be damaged as well, in which case a repair is either tricky to do or simply impossible as it would require the replacement of the motherboard (and I think that without warranty a new phone may be cheaper).
Anyway, if your "friend" didn't tell you about the damage then I would return tohe phone to him and ask for money back.
B.Jay said:
Anyway, if your "friend" didn't tell you about the damage then I would return to phone to him and ask for money back.
Click to expand...
Click to collapse
+1!! Better you return that phone and get you f**king money back Dude!
+1 return that f++++ phone or find a repair man that can fix it
Yay! Sony has repaired it.
A few weeks ago, my retailer sent back my device. Their report said that the front adhesive was loose hence there was water damage.
Thankfully, it was covered under NZ warranty and they completely replaced my z3. Yay! The rest is history.
Thank you to everyone who helped. I appreciate it.
Old post.
TL;DR: Phone won't boot or respond. When the phone is plugged in, the device's notification light flashes red. Tried all the button combinations, no response.
This happened yesterday. Searched the device forums and couldn't find any solutions so posted here.
When the phone is plugged into a power source, it the notification LED flashes just over once a second.
Tried using different USB cables, chargers, computers - no difference.
Tried all the button combinations, nothing happened. I did press the yellow "off" button by the Sim card slot and then it vibrated 3 times. Nothing happened afterwards and I couldn't repeat this.
One weird thing I did notice is when the USB cable is half plugged into the charger/laptop the phone, the led stays on longer. Maybe 5, 10 seconds. The time the LED is off is still the same. So maybe it's somesort of lose connection?
It doesn't charge via USB. I haven't tried the magnetic dock connection since I don't have one. Anyone know if it would be worth to DIY one to make sure?
Yes, the phone has been fully submerged in water, but I only did that when I got it last month. It hasn't been intentionally submerged since then. The only software related issue I had was that occasionally the phone's screen wouldn't turn on for a long time. I assumed this was software related and it was fixed when I uninstalled Microsoft's Next Launcher.
I've had this phone for over a month and it. Just returned from the city which I bought the phone and I don't want to return it for warranty unless I absolutely have to. The bootloader is locked and the device has not been rooted.
NZ has a great "warranty" law (Consumers Guarantees Act) which pretty much means if the device doesn't last as long as it's meant to or doesn't work as advertised, you have the right to a refund, replacement or repair at not cost to the user - so at least I have the law on my side.
Any response will be greatly appreciated - that "thanks" button will most definitely be clicked.
Click to expand...
Click to collapse
1337 H4X0R said:
TL;DR:
NZ has a great "warranty" law (Consumers Guarantees Act) which pretty much means if the device doesn't last as long as it's meant to or doesn't work as advertised, you have the right to a refund, replacement or repair at not cost to the user - so at least I have the law on my side.
Click to expand...
Click to collapse
That - that would make me return the phone right away. If it's hardware related I wouldn't take any chances. Maybe you can even get them to give you a cover/case for the trouble
charliebigpot said:
That - that would make me return the phone right away. If it's hardware related I wouldn't take any chances. Maybe you can even get them to give you a cover/case for the trouble
Click to expand...
Click to collapse
Yeah, but then it takes like a month for it to get mailed to the "official repairs", looked at etc. like most warranty claims. I'd rather get it fixed now rather than wait.
But as a plan B, I think we have it pretty good here!
Buy one of those super cheap magnetic chargers and see if it charges/turns on.
But Id also rather advise you to claim warranty.
This is no normal behavior and if you really test the USB Port as defective with magnetic charging being fine you would still want to claim warranty since the USB connection is crucial for a lot of useful things.
2mal16 said:
Buy one of those super cheap magnetic chargers and see if it charges/turns on.
But Id also rather advise you to claim warranty.
This is no normal behavior and if you really test the USB Port as defective with magnetic charging being fine you would still want to claim warranty since the USB connection is crucial for a lot of useful things.
Click to expand...
Click to collapse
Unfortunately, Amazon doesn't ship many electronic items here so I can't get the magnetic charging device.
I think after exhausting every option available to me, now is a good time to claim warranty.
Thanks for your response.
how could this happen?you drop it into water?
Sent from my D5833 using XDA Free mobile app
1337 H4X0R said:
TL;DR:Tried using different USB cables, chargers, computers - no difference.
Click to expand...
Click to collapse
Take a known good USB cable and wall charger (must be wall - not computer) and plug it in and walk away for at least 2 hours. Don't touch, breath, look, or sniff at it. Then go back and see if you can power it on. If that fails you can try to restore it with the Sony tool or the flash tool but its likely done.
moetoby said:
how could this happen?you drop it into water?
Sent from my D5833 using XDA Free mobile app
Click to expand...
Click to collapse
Of course, I dropped it in water! Several times, on purpose with no adverse effects. It's IP6X certified .
But that was when I first got the phone. It hasn't been intentionally submerged since then. All the ports were always sealed tight and all. I'm still really confused about what's happening to my device.
OrBy said:
Take a known good USB cable and wall charger (must be wall - not computer) and plug it in and walk away for at least 2 hours. Don't touch, breath, look, or sniff at it. Then go back and see if you can power it on. If that fails you can try to restore it with the Sony tool or the flash tool but its likely done.
Click to expand...
Click to collapse
I tried this overnight, however, it didn't work.
The computer - any computer - doesn't recognise the device. It doesn't show up in device manager either.
Thanks for your input!
1337 H4X0R said:
Of course, I dropped it in water! Several times, on purpose with no adverse effects. It's IP6X certified .
But that was when I first got the phone. It hasn't been intentionally submerged since then. All the ports were always sealed tight and all. I'm still really confused about what's happening to my device.
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that's so badyou now,i put my z3c in water when i first got it as you do,she has withstood the test fortunately and she is one month old
i suggest that you should contact the sony customer service to replace your phone
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!