[Q] Problematic Charging/USB Port - Moto X Q&A

Hey there fellow Moto X users!
Here is my problem, my (unlocked with root and stock rom/kernel) Moto X doesn't charge anymore, nor detect the usb, when connected, it keep rebooting, shows the charging icon, and it reboots again forever in a loop. If it reachs the bottom of the safe battery level, it doesn't reboot anymore, charges a few minutes to 1%, and here we go again. Note that when in 1%, i can turn on the phone and boot correctly, but not charge or connect to the pc. I tested the charger and the usb with other smatphones and they work like a charm.
Sorry for bad english....

Could be a stuck power button. You may need a service center to check it. Or google repairing it yourself.
That's all I can think it could be.
Maybe a damaged USB port too.
You did try another cable and charger?

Related

bricked g4..

To anyone who bricked their G4..Is there still a sign of life like an amber or redlight when you connect it to the wall adapter? Thanks
try this separately:
1. plug in USB cable with PC on other side and wait 20 sec
2. soft reset
3. hard reset
4. bootloader mode
5. plug in usb or wall charger, leave it for 3-4 hours then try all over again.
and dont mention led lights, they may not be on.
Thanks for the info..I don't have a bricked G4 but just wondering if a bricked G4 would charge the battery...
no, it cant charge
I see, thanks Johnny, I kinda find that weird coz I though it only breaks the bootloader..
I seem to remember reading that the battery charging state doesn't initialize until after the OS is loaded. Which is why it is such a pain when due to accident or otherwise your battery is totally discharged and you can't boot your phone. I have had to use the 9v trick to revive mine and I also have a second battery that I rotate out occasionally to make sure I always have at least a partially charged backup.
but doesn't it charge when you connect the charger to the phone and the phone is off (without loading the OS)?

Urgent help about the battery

I posted this question before, but no one answered. But this problem drives me crazy!
My Kaiser turned off when the battery was running out.
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
The problem is, it can't boot into OS due to low battery(it only shows "Smart Mobility", but can't even enter bootloader mode) And only if it boots into OS successfully, it can be charged.
Anyone met this problem on any other devices before?
How can I stop auto boot when charging?
What can I do?
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
Thanks
I use the ROM from this forum
RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship
What is yours?
I'm just using the stock AT&T Tilt rom.
Here's the fix!
Yes, I've had the same problem a few times on my Vario (Wizard). Very annoying.
Here's what to do:
- Take a mini-usb cable (the one you use for sync and charging from a PC) and cut off the mini-USB connector
- Strip the wires
- Take the battery out of your TyTN
- Carefully connect the ground wire (black) with the ground connector (-) on the battery. Fix it with clear tape.
- Now do the same with the (+) (red wire).
- Attach the USB cable to a running PC and let the battery charge for about an hour. After that, put it back in your phone, you'll be able to boot it up and charge it the regular way.
Yes, it costs you a cable, but it solves the problem.
dscline said:
That must be something specific to the rom on yours... mine does not automatically boot when when power is applied (assuming it is off, not just in sleep mode), and it charges fine when powered off.
Click to expand...
Click to collapse
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely. So if you really run your battery out completely and there is not enough power in your battery to boot up the phone (read: it turns off again before the boot has completed) you won't be able to charge it the regular way. SOMETIMES a heavier charger (2A) does seem to be able to charge the battery even with the OS shut down, but most of the times it won't work anymore... see below for fix.
SteRo said:
I think you misunderstood. The problem is that the phone only charges when the OS has loaded completely.
Click to expand...
Click to collapse
That's not how I read the original post:
When I connect wall power to charge it, the orange LED indicates it was charging, but just few seconds later it automatically boot, and the orange LED was off.
Click to expand...
Click to collapse
Based on this, it sounds like it is starting to charge without the phone booted (orange LED on), but for some reason it then automatically boots up, then crashes because there's not enough power(??)
But if the problem IS that the phone only charges when the OS has loaded, that is also not how my phone operates. In fact, that even goes against the manual, which tells you to plug the phone in (without turning on the phone) and let it charge fully for the initial charge before turning on the phone and allowing it to boot.
Sorry if I misunderstand, but neither way is how my phone operates... it can charge without the OS loaded, and the phone does not automatically boot once power is applied.
Not sure I fully understand what's going on here but, I am wondering if the power on/off button is stuck in (i.e the micro-switch is clicked in and not releasing). I cannot think of any other reason the device would turn on when connecting the charger if the device is powered completely off. ( Except perhaps shorted connections in the Usb port)
Mike
To SteRo:
Thx a lot for the solution, I tried, but still doesn't work.(I charge it more than 2 hours, and still can't boot into OS)
To mikechannon:
yes, it happened. :-( the power on/off button is NOT stucked. And the device is powered off completely.
To All:
Thx for your reply. What I mean is almost what dscline said:
It starts to charge without the phone booted (orange LED on), but for some reason it then automatically boots up(around 15 sec after I plugin power), meanwhile orange LED is off. But it can't load into OS, just re-boot again and again because there's no enough battery. That makes it's impossible to charge, 'coz it's only charged when the OS has loaded completely.
Anyway, I called customer service to ask them replace the battery. I may try to use different ROM and see what will happen. I'll post the result here.
It's also possible that it has nothing to do with the battery or charging at all. I just checked mine, and the charging indicator is lit with the unit off, but it does go out for a bit during the boot processes, then comes back on again. So what you're seeing with the charging light is normal. It may simply be that there's something corrupted, or some other failure with the device, that is causing it to not boot properly, and get stuck in a reboot loop. If so, it will probably do the same thing with a completely charged battery. You may have just been assuming that it was related to a low charge.
That's what I'm worry about,, Coz I can't boot it by SteRo's solution.
okay... they say trouble comes in three's...
Yesterday I flew to Asia, 20-hours with a full charge. No suprises during the trip. Checked email from Narita during the layover, no prob. But after I arrived in Taipei I received the low battery warning. Plugged in my usb-to-usb (notebook to kaiser) cable and "no charge light"!
This morning I plugged it into a ac battery charger and waited for >10 minutes, still no charge light.
Now, at the risk of a battery, I'm attempting to charge the battery removed from the kaiser using the previous mentioned method. In an hour I'll test it.
This afternoon I'll pick up a new battery charger and spare battery.
In 14-months with my trusty TyTN (cht9000) I never once had a problem like this... I'm a little bummed right now...
[update]
okay -- battery is okay and can be charged externally (using the two wire method or an external battery charger). BUT... the device still won't take a charge using either a direct AC adapter or a USB cord. This was also retested after performing a hard-reset. Not a good sign folks.
The charger works (connected to a Trinity), so it's not the problem. They battery works (charged to 45% after 45-minutes connected to an external battery charger). The HTC OS after a clean hard-reset used to work but now doesn't, so it's unlikely it's software related.
I've made no other modifications to the bootloader or SSPL... everything is original stock. Wish I had my TyTN with me right about now...
Sounds like something I had on my previous TyTN:
The power connector was a bit flaky on my charger at home. So when I'd hookup the powerlead it would charge to 10 secs or so and then no longer charge. I had to put some pressure on the connector to have it continue to charge. So I put a ballpen on the powerlead, just under the phone, when charging.
It's a long shot - hope of use. When you've connected the phone to power, and the orange light goes off, try wiggeling the connector a bit - see if that helps.
Hope of use.
Re
OK,
I've got excactly the same problems... I dont want to make you illusions, but you cant solve it and you need to send it back for repair. Your usb connecter on your tytn is broken...
first i will tell my story...
My tytn did excactly the same, shows the led, powers on automatically (normally it don't do that, so it;s not a rom issue) and then powered down in the smart mobility screen. I tried 4 chargers, and 2 battery's. with a full battery it will power on and load windows, but unable to charge. with the empty battery it will power down in the smart mobility screen. soft reset, hard reset, it won't work.
You can check if it's the same problem, by attaching it to your usb on your computer and call up the bootscreen by pressing the camera button and stick your stylus in the soft reset hole. If it comes up with serial instead of usb, then your device usb connector is broken.
BUT, you can charge your battery in a very strange way i figured out. since i am on a buisness trip i need my phone and don't send it back!!!!!
ok, this is what you have to do, plug in the powercable, call the hard reset screen BUT DON'T APPLY!!!! you will notice it will not power down, so just leave it on this screen for a night with the cable connected. you don't see the charging light, but actually it is charging. for me this temporarely solution works fine... but when i'm back in about seven weeks i send it in for repair.
Hope this will help you!
Swiftgs:
Many thanks for your insight -- you are correct, in bootloader mode the Serial shows instead of USB. I just purchased a spare battery (1100mAh, made in Taiwan) and battery charger for US$17. It'll get me through my business trip, but this is disappointing. As I mentioned in my earlier post, I used a TyTN for 14-months (July 2006 to Sept 2007) as my primary phone, recharging it daily via the USB connector and on a desk charger in my office. I can only conclude that if the USB is physically damaged (not evident visually), then it is not as robust as the USB port used in the original TyTN. The strangest part of all is it worked perfectly until the battery level fell below 10%...
FWIW: I purchased the phone through R&D Marketing. Ron Webber quickly responded to my note and gave me a contact at HTC America. I'll follow-up
after I return and report my experience.
Cheers
well, thanks for all of your replies/infomation.
I tried evey possible methods mentioned above, unfortunatelly none of them works :-(
and the most depressed thing is I filnally get a new battery, but it still doesn't work!
So I sent it back to repair, cross figure...
It works
I would like to thanx 2 SteRo for his advice. I am using Qtek 9000 and had the same problem. Battery was empty, and I tried many times to turn on my PPC, but without success. All the time when red light appeared after 10-15 sec display become black and tried to restart from boot again, and it's happened many times. Finally I thought that I just can trow my Qtek, but seeing your recommendation decided to try. I took USB cable cut it and strap the wires. Connecting red on (+) and black on (-) after 1 hour charging I was able to start my PPC, to recharge battery by 100% and it is working now OK. I must check duration of the battery tomorrow, because reason why I discharged battery was automatic turn off of my PPC when it was on around 45-50% battery capacity. Tomorrow I will check how it's working when I recharge battery again.
Dear SteRo you are the king.

Phone bricked itself. QHSUSB_DLOAD

Sadly, my HTC First somehow managed to quietly brick itself while I was carrying it around inside my pocket. :crying: It was rooted about three months ago, no other modifications. I have not installed any applications recently. I had a battery low warning (14%) maybe a couple hours before that, but hadn't had a chance to charge it.
I literally pulled it out of my pocket and there was no response of any kind. I plugged it into my PC to charge, but the charge indicator did not light up. Windows showed that it didn't find a driver for QHSUSB_DLOAD.
My warranty is void so... I suppose since the brick didn't happen while flashing anything (I repeat, I did not flash anything), I should have a better chance of recovery over USB, correct? I see instructions for some popular phones, but the procedure requires a dedicated package it seems. I would assume one does not exist for our phones. What do I do now?
I suppose I would feel better had I broken the phone myself, but having it just randomly brick on me like that is just crushing. :crying:
WOW THAT SCARED ME SO MUCH. HOOLEEEY SH*****T!
I plugged the phone into an old charger and it began to charge. I was able to turn it on. Does this mean that it's impossible to charge a phone from PC's USB when the battery is drained all the way?
Whew.
r00tb33r said:
WOW THAT SCARED ME SO MUCH. HOOLEEEY SH*****T!
I plugged the phone into an old charger and it began to charge. I was able to turn it on. Does this mean that it's impossible to charge a phone from PC's USB when the battery is drained all the way?
Whew.
Click to expand...
Click to collapse
Yes that is true.
The reason for that is because to use a phone through USB you must have an alternating current. Aka electrons move back and forth. To and FROM the phone. The charger is a direct current. It simply pushes the battery to recharge.
Sent from my HTC first using XDA Premium 4 mobile app
htc first bricked QHSUSB DLOAD on device manager on pc.
hey geys i have the same issue. my phone was operating really slow and then rebooted by itself up to the facebook F LOGO, upon which it was stuck for over 15 minutes, i held down the power button until the device powered down, but it didnt restart as it was supposed to,
so i used the usb cable connected to a wall charger and its not charging nor booting up, there is no LED indicator that its charging either, the charger works.
stuck in qhs usb_dload mode
i also have that issue. i tried charging with different chargers to no avail. when plugged into computer it keeps saying qualcom HS-USB _QDLoader 9008.
Can anybody help with this issue?
aside from jtagging i would appreciate any advice

[Help] Battery or Logic board?

I left my phone to charge via USB pc port. When I woke up, the screen was showing me the Bootlogo (Unlocked bootloader warning bla bla bla). So I disconnected the X and tried to reboot it and now it won't "wake up". Not even to fastboot. I tried all the keys combinations, for short and long time pressed. Nothing. When I connect it to my computer and hold the power button, the green LED blinks once and the computer makes the "Device connected sound" but after a few seconds, the disconnected device sound kicks in. Did this happen to someone? Did my battery died? Or my entirely phone did? Thank you.
Try a different USB cable, microusb connector or port might be worn out.
Sent from my Moto X
I have the same problem
If I keep the charger connected to the phone, it stays on and the load to 100%. If I disconnect the charger, it is instantly turned off, as if it had no battery connected inside.
More than a month ago I have this problem and can not find any solution.
Anyone know anything? He could solve this problem?
My device: Moto X - XT1058 - Retail Argentina - running Lollypop 5.0.1 - Root
bushako said:
Try a different USB cable, microusb connector or port might be worn out.
Sent from my Moto X
Click to expand...
Click to collapse
Tried different cables and chargers. Nothing. :/ Thank you for your answer.
Cristian_Sayago said:
If I keep the charger connected to the phone, it stays on and the load to 100%. If I disconnect the charger, it is instantly turned off, as if it had no battery connected inside.
More than a month ago I have this problem and can not find any solution.
Anyone know anything? He could solve this problem?
My device: Moto X - XT1058 - Retail Argentina - running Lollypop 5.0.1 - Root
Click to expand...
Click to collapse
Nope. Sigo igual :/
For those interested, having the same problem:
It turned out to be the battery. I tried different cables and chargers before (Original and generic) and nothing. But today I tried (As a last resource) on of those crappy multi-pin usb cable (http://i.ebayimg.com/00/s/MTAwMFgxMDAw/z/lWoAAOSwyQtVuK4e/$_35.JPG) with an old Sony-Ericsson wall adapter (http://www.mobilemonsters.lv/images/charger_sony_ericsson_ep-800.jpg) and the screen turned on to the battery with the 0%. Waited a couple minutes and the phone booted normally.
Genma2612 said:
For those interested, having the same problem:
It turned out to be the battery. I tried different cables and chargers before (Original and generic) and nothing. But today I tried (As a last resource) on of those crappy multi-pin usb cable (http://i.ebayimg.com/00/s/MTAwMFgxMDAw/z/lWoAAOSwyQtVuK4e/$_35.JPG) with an old Sony-Ericsson wall adapter (http://www.mobilemonsters.lv/images/charger_sony_ericsson_ep-800.jpg) and the screen turned on to the battery with the 0%. Waited a couple minutes and the phone booted normally.
Click to expand...
Click to collapse
850mA is max recommended for revivivng Moto X from deep discharge. I'm using 700mA charger from LG

1st Gen Moto X Charging Issue...

Thanks in advance for anyone's advice and or help... My Moto X is stock/unrooted. When I plug it in to charge (yes with the original charger) l noticed the lightning bolt icon does not come on. However, it would originally still charge. Now when I plug it in, no lightning bolt, no charge. To charge it I have to reboot without being plugged in and then plug it in after reboot is complete. If I unplug it and plug it right back in... No charge. I would have to reboot. Here is the kicker... I did a full blown factory reset. And it did not fix anything. One would think it is a hardware issue... But if so why does it charge every time without fail after I reboot??? That sounds like a software issue right??
I am perplexed to say the least. Does anyone have any ideas on how to fix this issue. Also if I reboot with the power cord plugged in I get caught in this restart loop where is shows the boot image and shows its charging... Please down and repeats?? I need help!!!
Thanks!!!
Jklsr55 said:
Thanks in advance for anyone's advice and or help... My Moto X is stock/unrooted. When I plug it in to charge (yes with the original charger) l noticed the lightning bolt icon does not come on. However, it would originally still charge. Now when I plug it in, no lightning bolt, no charge. To charge it I have to reboot without being plugged in and then plug it in after reboot is complete. If I unplug it and plug it right back in... No charge. I would have to reboot. Here is the kicker... I did a full blown factory reset. And it did not fix anything. One would think it is a hardware issue... But if so why does it charge every time without fail after I reboot??? That sounds like a software issue right??
I am perplexed to say the least. Does anyone have any ideas on how to fix this issue. Also if I reboot with the power cord plugged in I get caught in this restart loop where is shows the boot image and shows its charging... Please down and repeats?? I need help!!!
Thanks!!!
Click to expand...
Click to collapse
Try with a different charger and cable.It's very long to explain, but it's probably related to the battery protection kicking in. I would put my money on defective charger, but not entirely.

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