Database Develop

no ringtone after a while

Hi!
I have a very strange problem... after a while I have no ringtone (sound) any more.... I select a tune, it works ... but after a while there is no sound when a I receive a incoming call..
Sms, email sound etc are ok, but no ringtone with a incoming call....
When I do a hard reset, everything is ok for a while .... but after a xx period
its gone again ...
Suggestions ? I've done no reg tweaks etc..
Suggetions ?

I experience the same problem after disconnecting my bluetooth earphone.

Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.

Please see my thread they are related!
http://forum.xda-developers.com/showthread.php?t=399430

so it might be a BT problem .... any solutions found ?

My phone just loses audio altogether after a period of time. I am not using BT, havent even setup a headset for use yet. MP3 plays but no sound. SMS no sound. System Event no sounds. Incoming call ringtone doesnt play. Call conversation i get no sound. I can't figure what triggers it. Phone can just be in sleep mode, i receive a phone call and no ring. Even adjust the volume sliders and then it will lose audio straight away.
Another strange audio issue i have is the Alarm doesnt work. Alarm will start to play but then device will freeze after 1 second of trying to play the alarm tone. Soft reset is the only way to fix it, after which it will lose audio again after a while. Have already done numerous hard resets and run a clean device with no programs or tweaks applied. SAME ISSUE!!!! I can put up with a laggy interface but no audio renders the phone a brick! Please help!

Someone a suggestion for the problem?

Xivius is ur problem similar to mine? Or is urs the Bluetooth issue mentioned by the others? i been running round in circles. HTC Aust told me to go back to TW. Taiwan told me call Singapore. Singapore told me to call Vietnam HTC Support cos apparently thats where my unit originates from. bought it off ebay so wouldnt know

Xivius, did you got that problem fixed?

freeza007 said:
Same here, "sometime" after disconnect BT stereo headset, my phone go muted. even adjust volume doesn't screen doesn't hv sound. Problem occur randomly. hard reset didn't help. I get around 10% chance to hit the problem after using my BT.
Click to expand...
Click to collapse
I'm now using wired handsfree, same problem happen! seems not BT, it's more related to the HTC music player?

My story is exactly the same as bds008. I have disabled the vibration as much as I know and it seems to help a little but not all together. My phone mutes mostly when I am answering a call, but also on more occasions. It seems quite randomly.
I don't use BT at all and I haven't installed anything 3th-party wise.
I want to contact HTC Netherlands about this, but as I am in the middle of moving to a new home, I haven't found the time yet. I don't want to try 1.37 because of the warranty. (And I would like to keep it Dutch....)

Any updates on this problem ? Solutions ?

xivius, i had to send my unit back, they reckon its gonna take 10 business days to test and repair, if its a confirmed hardware fault unit they will give me a replacement unit. Kinda dissapointing considering the phone can be considered Dead on Arrival. Looks like i wont see my phone for at least another 2 weeks, and i only had it three days.

xivius said:
Any updates on this problem ? Solutions ?
Click to expand...
Click to collapse
If your running an older rom then perhaps you should look into flashing the Diamond with a newer rom and see if that fixes the problem. But if you want to keep your warranty then why dont you send it back??. Get HTC to fix it or send it back to where you got it from and demand a new replacement.
REason i say this is because you posted this thread nearly a week ago and as of today...no one has a solution but yet you still have the phone??. Seriously if it was me, the phone would have gone back straight away for a replacement or refund.

Seems like it's getting more people into this problem. 1st i thought im the only one who caught in this unlucky unit. I explained in numerous forum no one seems to know the causes or what da fark im talking about. I did an update to 1.37 too and it's doesn't work either.
Yes the phone "TOTAL MUTED" randomly, particularly after conversation. Only soft reset can restore the sound. Did a few times hard reset too, won't work. Sent back to HTC last week, don't know how long it will take.
Btw i'm glad to know someone actually had this problem, too
p/s: Since i thought im the only one got such bizzare defect unit. So.....

Good to read that 1.37 doesn't bring any solution. I was hesitating to try.
Funny thing is that since I contacted HTC about the exchange procedure, my Diamond hasn't muted spontaniously anymore! it seems that it has become attached to me...

Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...

xivius said:
Today I've sent my Diamond to HTC (via 2call.nl) for repair ... lets hope they will give me a new one fast ...
Click to expand...
Click to collapse
I've had my device for 2 days and have upgraded to 1.37. I confirm I have the same problem where the phone doesn't ring at all no matter what the settings. I haven't even switched on bluetooth yet so it can't be that in my case.
If I have "ring", no sound, the unit just flashes. If I have "ring and vibrate", the unit vibrates perfectly; again, no sound. In other words, no combination of events brings up the sound. The sound is perfect when in the ringtone selection screen though.
Since there are a few people with this problem, it may be that it's a ROM issue. Since we all got our phones from different places at different times, it's unlikely to be a manufacturing fault...
Here's hoping for a solution from someone ....
Regards,
Gary.

Folks,
I've just discovered the following thread:
http://forum.xda-developers.com/showthread.php?t=399430&highlight=Ringtone
In post #30, I found the answer to my problem
Basically, I didn't realise that the HTC volume control manages Windows and PHONE volume seperately (why the heck can't they put both on the same screen like with the WM volume control )
I really hope that others with the same problem in the thread can fix their problems with this!
Regards,
Gary.

Gary, glad to hear ur problems been fixed. I had my phone 3 days and its been sent back to HTC taiwan, they gonna take 2-3 weeks to get it back to me apparently. I checked out the thread you are talking about, obviously i can't test it now, but im sure it shouldnt make a difference if you use HTC volume control or the windows volume control. And yes i did know thw HTC one can control either phone or system separately. Basically i could get the phone to fault and lose sound just by sliding the HTC volume slider up and down, or when it did fault, sliding the HTC volume slider and setting it to vibrate and back up again made no diff, so i dont think it has to do with this? Hopefully my replacement or maybe even repaired unit dont have the same prob. Maybe those that have the prob and still have the phone can test out the suggested fix and report.

[Q] Strange headset notification problems

Hi, just upgraded from my Galaxy Note to the z1 yesterday.
Very impressed with the phone so far, but I have encountered one strange problem that I can seem to find no other comments about.
When I connect a headset (the bundled one, specifically) and turn my phone to silent mode so I can enjoy my audiobook in peace without being bothered every time I get a new promotional email, the notification sound plays over and pauses my audio book.
It does this no matter whether I turn the phone to silent, vibrate, turn the ringtone and notification volume to 0, and whether or not I make these changes manually or allow the smart connect app to make them for me.
The strange thing is, it only plays the notification sounds when something is playing through the headset. When I'm sitting just using the headset as a handsfree then everything behaves as expected - if a notification comes in, the phone will vibrate, flash the notification led, but won't make a peep otherwise. But as soon as media is playing, the phone seems to make up its own mind to vibrate and play the notification sound even though I've put it on silent.
Am I the only one experiencing this bug, or, more surprisingly, am I the only one who finds it hugely irritating?

Can anyone else even confirm if this behaviour is normal or is there something bugged out?

Over 60 views and no one can even confirm if this is actually how the phone is meant to deal with notifications?

Yes, I think is just You. Anyway, you have to play with settings because there have to be the solution, if you do not that mean is how supposed to be. If you are Rooted maybe you can edit some notification so if they will not show up you will not listen the sound in the handset.

I've tried everything! On my other phones (used an htc desire hd and a galaxy note) once I had my phone on silent then I didn't get audible notifications whether I had a headset plugged in or not. On the Z1 though I can't seem to get rid of them. I only hear them when I'm playing music, I wouldn't mind if it gave me an audible notification if I just had my headset plugged in as a handsfree and wasn't listening to anything, but having my music interrupted is pretty annoying, and I still don't even know if it's just something stupid I'm doing or if that's just the way it is.
I'm not rooted, I don't really want to since it stops sky go from working, but if it can stop the notification headache I might be willing. Don't really want to install a custom ROM unless the camera performance is as good as stock either

Yeah, I get it too. Too lazy to check the player settings though so not sure if it is something in the player settings that is doing this
Sent from my C6902 using Tapatalk

Beautyspin said:
Yeah, I get it too. Too lazy to check the player settings though so not sure if it is something in the player settings that is doing this
Click to expand...
Click to collapse
Good point, can be the player too.

haven't seen anything in the walkman or audible apps to turn this off and never had to do it on my previous phones. oh well, at least i know it's normal now, hopefully they fix it in an update. thanks.

Weird sound issue with ringtones and notification

Hi All,
My wife's i9305 has a really weird issue which goes like this:
Ringtones are silent - this includes when the phone is being called and selecting ringtones out of the menu
Notification sounds are silent - this includes messages received and selecting sounds manually
Youtube and other media apps work on loudspeaker without issue
Phone loudspeaker works
Normal UI clicks and sounds work fine. Includes the swipe to unlock and volume up and down beeps
I originally thought this was some kind of weird software issue as all the settings seemed fine and it was running an older version of CM10.
So I decided I'd completely nuke the phone and start from scratch with a new KK CM11 build - something I've done a thousand times before.
With the phone completely reset to default the issue is still apparent.
Without knowing too much about the hardware, is there perhaps a different speaker for the ringtones and notifications? If not, then this issue is pretty odd is it not?
Any suggestions greatly appreciated - at least before I attempt to order a replacement loudspeaker part.
Cheers,
Jordan.

*bump* - I take it that everyone is just as perplexed as I am then...
Update: Notification sounds do work OK - However when you select them manually they dont.

Notification sound too quiet at first

Hi.
I have searched for this problem and haven't found anything useful. When I get a notification from let's say Facebook Messenger, it's either too quiet or doesn't produce a sound at all. After a couple messages get through one after another, it gets louder.
Is there a setting I'm missing?

I've noticed it too. Whats weird is that this happened to my Droid 3. Its annoying. A great example was my alarm this morning. I heard it really lite then it jumped to its correct volume setting. Every, please chime in if you've been noticing this!

Noticed this on alarm. I don't mind ascending volume but it's not ascending volume at all - more like very low and a crescendo to its normal volume.

This is new with Lollipop for me. It happens with all sound. I can even go to the volume settings, and the first time I 'preview' a sound it will do the same thing before it corrects itself (afterwards the previews will then work fine until I pause for a minute and try again.. then same problem).

Bumping this.. becoming a problem. Anyone have a fix or workaround?
In addition to above, I'm also noticing that I have my volume set to max.. but occasionally I'll find it somehow reset itself to "mid" levels.

I don't think this is something that can be turned off or on, most likely it's some kind of bug. Let's just hope it gets fixed soon, it's really annoying

The Motorola forms say it's a safely feature, preventing you from damaging your hearing if it goes off while it's next to you head. It should at least be an option.
Sent from my XT1095 using xda-developers.com, powered by appyet.com

I found that if I use the volume rocker to change the volume it sometimes makes the volume turn off. Instead I go into settings/sound and change the volume from there

Same issue here. Samsungs have this exact same "feature" too, drove me nuts back when I owned one. When I create ringtones, I create them with the intent of getting the impact of the song or melody right in those first few seconds, and "increasing ring" completely ruins it. I installed this app for the Samsung back when it was on either ICS or KK, but sadly it doesn't seem to work with Lollipop. Maybe we can all bug the developer to make it work with Lollipop?
https://play.google.com/store/apps/details?id=com.shumoapp.disableincreasingring&hl=en

I'm rooted, so if anyone knows where to go in the system files to change this, I'd be willing to try it.
Sent from my XT1095 using xda-developers.com, powered by appyet.com

Elsydeon said:
Same issue here. Samsungs have this exact same "feature" too, drove me nuts back when I owned one.
Click to expand...
Click to collapse
I don't think this is an escalating ringtone feature -- I think it's a bug. Possibly it's just really poorly implemented, but I've used escalating volume on ringtones with CM before and compared to that, the volume inconsistencies here are far too sudden and inconsistent. For example, sometimes half my notification is quite (or possibly completely silent?) and sometimes the entire sound comes out at the desired volume.
It also does it for tone it makes when you change the volume (i.e. the first time you click vol up/down, the tone it makes is way too quite, then you have to change the volume a couple of more times to get it play at the correct volume). Hopefully this isn't something they designed on purpose, b/c if it is then that's just a terrible user experience (why would I want the preview of how loud I'm making the volume to come out at the wrong volume?)

piccit said:
I don't think this is an escalating ringtone feature -- I think it's a bug. Possibly it's just really poorly implemented, but I've used escalating volume on ringtones with CM before and compared to that, the volume inconsistencies here are far too sudden and inconsistent. For example, sometimes half my notification is quite (or possibly completely silent?) and sometimes the entire sound comes out at the desired volume.
It also does it for tone it makes when you change the volume (i.e. the first time you click vol up/down, the tone it makes is way too quite, then you have to change the volume a couple of more times to get it play at the correct volume). Hopefully this isn't something they designed on purpose, b/c if it is then that's just a terrible user experience (why would I want the preview of how loud I'm making the volume to come out at the wrong volume?)
Click to expand...
Click to collapse
After using my Moto X for almost a week, I'm starting to see what you're saying, but I'm not sure Motorola would see it as a bug. I've noticed more than once my phone will be sitting right in front of me, and while the screen flashes on for a notification, no sound follows it, even though my notification volume is clearly up. If I go back in and try running manual tests, the notification sound works fine. It's possible that my notification tone (I picked Tejat) is just so short, that the 1-2 seconds it plays for is enough to get lost entirely as part of that initial volume ramp up.
Also have the same issue as you with the initial press of the volume control rocker as well...this issue also seems to extend to any menus that involve picking a sound file to play (like picking a ring tone). Any initial file played will always have its first few seconds lost, and then all sounds will play fine afterwards. If you exit the selection menu and go back in, same thing happens.
My guess is that the initial time an app plays a sound, the first few seconds get lost...following that, it'll play it ok. If you exit the app, it seems like this behavior is reset...which could be where it feels like the volume is inconsistent. But this overall behavior does seem like a permanent escalating ringtone "feature".

This is definitely a "feature" that's coded in the framework. There used to be an xposed module that would take care of this and turn it off. I think it's highly specialized to each individual ROM/device, but you guys that are rooted could try it and see if it makes a difference. I know I will once I get my device.

This is part of the system I think. Because when I get a message notification although is less than one second I can hear it perfectly loud and clear even with the phone "deep sleep", but when I get a call the ringtone always sounds very smooth and after one second goes louder. I think this should be an option and no a " must have"

I have the same problem with ringtones, notifications and in-app sounds, and it all started since I upgraded to Lollipop, so I don't think this is a feature, because it didn't happen on Kitkat. Also, when using Whatsapp and Facebook Messenger I noticed that the internal sounds of these apps are messed up, they sound very very quiet or they don't sound at all.
I think we should go to Motorola forums to let them know about this annoying bug.

krogan said:
I have the same problem with ringtones, notifications and in-app sounds, and it all started since I upgraded to Lollipop, so I don't think this is a feature, because it didn't happen on Kitkat. Also, when using Whatsapp and Facebook Messenger I noticed that the internal sounds of these apps are messed up, they sound very very quiet or they don't sound at all.
I think we should go to Motorola forums to let them know about this annoying bug.
Click to expand...
Click to collapse
Agreed, this has to go up to software issue. I mainly bought the X over a Nexus 5 due to the front facing speakers, it is quite a shame that the one thing I was looking forward to has a flaw on it (at least with the lollipop update).

I've noticed this issue too ever since the Lollipop update. At first I thought I had done something wrong because I couldn't find anyone else reporting the problem, but a buddy of mine said he noticed it too. I don't see how this could possibly be an intended function, as most stock notification sounds are so short that they finish before the "crescendo" actually gets to a high enough volume. It also doesn't happen on a consistent basis. I can get one notification that is perfectly loud start to finish, and the next will start super quiet or be completely inaudible.
Does anybody know if there's a support thread for this with Motorola?

I just opened up a discussion on the Moto support forums for this issue. Hopefully something comes from it.

Workaround!!!
Settings --> Sound & notification --> Audio Effects --> Turn the Equalizer OFF for the speaker.
Worked for me!

FootySr said:
Workaround!!!
Settings --> Sound & notification --> Audio Effects --> Turn the Equalizer OFF for the speaker.
Worked for me!
Click to expand...
Click to collapse
Not for me. ? Mine's been off for some time.

[Q] Both speakers died suddenly

Yesterday I was listening to a podcast through my M7's speakers and the audio cut off suddenly - as if I had tapped "Pause". Since then I have been unable to get any audio out of the phone speakers. Bluetooth audio seems fine. At first I thought that headset-jack audio was gone, but now it is just very low volume (maybe it was low all along, or maybe it was gone at first and is now working but quiet after a few Nandroid restores).
Here are the things I have tried:
Calling the phone to get ringtone
- (vibrates but no ring)
Restarting
- (no change)
Restoring Nandroid backups from 2 weeks and 2 months ago, with same ROM
- (no change)
Restoring Nandroid from over a year ago, before I had installed any custom ROM:
-Touchscreen doesn't work so can't use the phone (?!?)
-Speakers still seem broken - receiving call causes vibrate but no ringtone
-Had to ADB into the phone to reboot to recovery
Current ROM: CRDroid/CM11
I can't even guess at what would have caused this - I was doing nothing unusual or stressful with the phone. It was sitting on a table playing the podcast & the sound just stopped - pretty sure there was no "Pop" or other sound. As far as I know both speakers were working fine before yesterday, but since I mostly listen to spoken word I guess it's possible that I haven't noticed one of them being out.
Oh yeah, I found and tried dialing the phone diagnostic code (something like *#*#3424*#*#) but it did not work - I'm guessing it just isn't supported in the CrDroid ROM.
Any advice would be much appreciated. Is there anything I can do to test or determine whether this is a software or hardware problem? It seems bizarre that both speakers would just stop working, but what do I know?
thanks in advance for any assistance...

lhuge said:
Yesterday I was listening to a podcast through my M7's speakers and the audio cut off suddenly - as if I had tapped "Pause". Since then I have been unable to get any audio out of the phone speakers. Bluetooth audio seems fine. At first I thought that headset-jack audio was gone, but now it is just very low volume (maybe it was low all along, or maybe it was gone at first and is now working but quiet after a few Nandroid restores).
Here are the things I have tried:
Calling the phone to get ringtone
- (vibrates but no ring)
Restarting
- (no change)
Restoring Nandroid backups from 2 weeks and 2 months ago, with same ROM
- (no change)
Restoring Nandroid from over a year ago, before I had installed any custom ROM:
-Touchscreen doesn't work so can't use the phone (?!?)
-Speakers still seem broken - receiving call causes vibrate but no ringtone
-Had to ADB into the phone to reboot to recovery
Current ROM: CRDroid/CM11
I can't even guess at what would have caused this - I was doing nothing unusual or stressful with the phone. It was sitting on a table playing the podcast & the sound just stopped - pretty sure there was no "Pop" or other sound. As far as I know both speakers were working fine before yesterday, but since I mostly listen to spoken word I guess it's possible that I haven't noticed one of them being out.
Oh yeah, I found and tried dialing the phone diagnostic code (something like *#*#3424*#*#) but it did not work - I'm guessing it just isn't supported in the CrDroid ROM.
Any advice would be much appreciated. Is there anything I can do to test or determine whether this is a software or hardware problem? It seems bizarre that both speakers would just stop working, but what do I know?
thanks in advance for any assistance...
Click to expand...
Click to collapse
Worth a try, let us all know if this fixes it please
http://www.htc.com/uk/support/content.aspx?id=7652

Seanie280672 said:
Worth a try, let us all know if this fixes it please
http://www.htc.com/uk/support/content.aspx?id=7652
Click to expand...
Click to collapse
Thanks for the reply - I forgot to mention that I had seen that suggestion and have already confirmed that my Chrome is already updated to version 40.0.2214.109, so I don't think that's it, but if there's any way it could still be the problem, let me know - I guess I could uninstall/reinstall chrome but I don't have any reason to think that would help.
I'm now getting *some* audio under peculiar circumstances, so clearly both speakers are not completely dead or disconnected, and possibly it's software rather than hardware - I'll test a little more before posting the details...

lhuge said:
...
I'm now getting *some* audio under peculiar circumstances, so clearly both speakers are not completely dead or disconnected, and possibly it's software rather than hardware - I'll test a little more before posting the details...
Click to expand...
Click to collapse
As hinted in that last post, I'm now seeing/hearing some very bizarre behavior - I can now get audio out of certain apps under certain conditions, I think only out of the top speaker. Here are the convoluted conditions:
(This is the only reliable thing that happens) If I play a voicemail message in the "Youmail" app, it works (although only out of the top speaker).
*AFTER* I play a message in Youmail, I can get a video on Facebook or VLC or a song in Google Music to produce audio, BUT if I pause the Facebook video and restart it the audio is gone again, and none of the other apps will produce audio again UNTIL I go back to Youmail and play another few seconds of a message. Pausing/restarting VLC does not kill the audio. Rebooting the phone also leaves me in a non-audio state, UNTIL I open Youmail and play a few seconds. "Smart Audiobook Player" cannot produce audio under any circumstance, and I cannot get the phone to ring. I haven't played with other apps yet.
What the??
I've been thinking about flashing a new ROM anyway, but I'm skeptical that that will do any good since my attempted Nandroid restores haven't helped.
Any ideas?
(of course let me know if you need more info to try to diagnose or if there's some other hoop I could jump through to try to see what's happening)
[edit a few minutes later] I can get music to play in Mediamonkey, but as with the Facebook video, if I pause and restart the audio is gone again and other apps (except Youmail) do not produce audio.

I went ahead and flashed a new ROM ("MaximusHD | 52.0.0 | Android 5.0.2 | Sense 6.0") but that did not fix the problem.
I can now run the HTC Fuction Test Program, and that results in some top-speaker audio tones on the first audio test, but no ringing or other audio. I haven't restored the Youmail app to see if I can get the same weird behavior I had before.
So it is still clearly true that I can get very limited audio out of the top speaker but generally audio is dead.
Any suggestions of what to try next?

lhuge said:
I went ahead and flashed a new ROM ("MaximusHD | 52.0.0 | Android 5.0.2 | Sense 6.0") but that did not fix the problem.
I can now run the HTC Fuction Test Program, and that results in some top-speaker audio tones on the first audio test, but no ringing or other audio. I haven't restored the Youmail app to see if I can get the same weird behavior I had before.
So it is still clearly true that I can get very limited audio out of the top speaker but generally audio is dead.
Any suggestions of what to try next?
Click to expand...
Click to collapse
new Motherboard / Phone

clsA said:
new Motherboard / Phone
Click to expand...
Click to collapse
Arrgghhh - I'm afraid you're right but I really want you not to be. Any other ideas/solutions?
To be more clear, now when I run the "HTC Function Test" and select "Audio Test", the first test it runs ("Receiver Test") seems to work - it plays several distinct tones followed by an ascending sliding tone (out of the top speaker only). Then it runs "Test Both Speakers", which fails completely (no audio whatsoever).