Database Develop

[Q] Bluetooth/sound malfunctioning

Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.

klarsp said:
Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
Click to expand...
Click to collapse
Finally...found someone who is having the same problem as mine.
yes.. im getting pissed off because of this to. Had to do a factory reset for nothing. Didnt fix it at all.
when i get into my car and turn the bluetooth on ... open the stock music app...it says "unable to play during call". Using another music app will result in the sound coming from the phone speaker (the one to use for calling)... reseting the phone makes no difference....
this is really annoying..
---------- Post added at 03:10 AM ---------- Previous post was at 03:07 AM ----------
Before seeing this post of yours..i thought it might be because of the defective phone...but turns out its not...
When the bluetooth is connected....when you press the up/down volume button...notice that it is changing the sound of an incoming call.....
---------- Post added at 03:18 AM ---------- Previous post was at 03:10 AM ----------
Before seeing this post of yours..i thought it might be because of the defective phone...but turns out its not...
When the bluetooth is connected....when you press the up/down volume button...notice that it is changing the sound of an incoming call.....

I did not have this kinda issue with the old version that came with the phone. After the newest update, it's kept on happening. So I guess its because of the update....
"the volume on the phone is stuck at approximately 25% of normal" => This actually is the reason why we can't play music. The phone thinks that we are on a call.

Your point about the volume rocker showing the call symbol is exactly what was happening in retrospect. And the phone, while it wouldn't play media files, would still connect for a phone call. This is all past tense because I swapped that phone out tonight and am really hoping that will do the trick. One would think that if this was due to an update, a whole lot more people would be having trouble.

klarsp said:
Your point about the volume rocker showing the call symbol is exactly what was happening in retrospect. And the phone, while it wouldn't play media files, would still connect for a phone call. This is all past tense because I swapped that phone out tonight and am really hoping that will do the trick. One would think that if this was due to an update, a whole lot more people would be having trouble.
Click to expand...
Click to collapse
Unfortunately, the new phone is acting like almost exactly like the old one now so software it is. I have found a couple of work arounds but hope they will be only needed temporarily.

klarsp said:
Unfortunately, the new phone is acting like almost exactly like the old one now so software it is. I have found a couple of work arounds but hope they will be only needed temporarily.
Click to expand...
Click to collapse
Found an idea on another forum that seems (so far) to have solved my problem. One of the folks on the Android Central forum noted that when the text+ app was set to take incoming calls, the Bluetooth got wonky in exactly the same way mine did. When I unchecked "Enable incoming calls" in the settings of the text+ app, my phone started working correctly again (so far).

Same issue
klarsp said:
Got Note 3 on launch day. Worked well until a few days ago when all attempts to use my Bluetooth speakers (Jambox and Big Jambox) began to result in the sound coming nearly inaudibly from the phone speaker. Additionally, when I attempt to use the auxillary jack in my car through the headphone port on the phone to listen to audio, the sound now comes out the car's speaker phone unless I turn off Bluetooth (on the phone). Even worse, after I attempt to use Bluetooth, the volume on the phone is stuck at approximately 25% of normal even with the all the volume sliders at maximum until I restart the phone. I have performed a factory reset without any change. I have unpaired and re-paired all three Bluetooth devices I use. Any ideas on how to fix this or do I have a faulty unit? Any help would be appreciated.
Click to expand...
Click to collapse
Your not alone this a many of several none issues on this phone. When i stream music from my bluetooth headset the audio is minimize to a set volume and I'm unable to increase it.

Fixed
I have had no further problems since changing the setting in the textplus app. I would consider my issue solved!

klarsp said:
Found an idea on another forum that seems (so far) to have solved my problem. One of the folks on the Android Central forum noted that when the text+ app was set to take incoming calls, the Bluetooth got wonky in exactly the same way mine did. When I unchecked "Enable incoming calls" in the settings of the text+ app, my phone started working correctly again (so far).
Click to expand...
Click to collapse
Hahahha REALY ???? I'm using Text+ TOO
Let me try that ! Thanks a bunch for that

This fixed the issue for me too. Thanks!

also fixed
Had the same issue, using a galaxy s3 took the 4.3 update and the problem started.
turns out it was text plus, I had to log off of text plus , all good once again. I'm going to uninstall text plus and re install, see if it helps, if not, I don't need that app that bad.

corman1 said:
Had the same issue, using a galaxy s3 took the 4.3 update and the problem started.
turns out it was text plus, I had to log off of text plus , all good once again. I'm going to uninstall text plus and re install, see if it helps, if not, I don't need that app that bad.
Click to expand...
Click to collapse
What's your question?
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4

Agent said:
What's your question?
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4
Click to expand...
Click to collapse
no question, just confirmed text plus was screwing up my phone

corman1 said:
no question, just confirmed text plus was screwing up my phone
Click to expand...
Click to collapse
Yeah I'm not to much for 3rd party text apps. I would thing its a privacy risk.
Sent from my SAMSUNG-SGH-I467 using Tapatalk 4

Hangouts is in call in the background
I was getting the same error "Unable to play during call".
By killing Hangouts from Application Manager, music starts playing normally.
I turned off Hangouts to permanently resolve the issue.
Hit Thanks!, if it helps

Atrix HD audio problem

I have been using Atrix HD MB886 -unlocked- in India for nearly an year now
But Since CM11 M7 build - i have been facing wierd battery drain and problems with Audio(earpiece,speaker and headset)
I then flashed factory image
MB886_att-user-4.1.1-9.8.0Q-97_MB886
and also got updated to
98.4.20.MB886.ATT.en.US (latest OTA)
But the audio problem is still there
Ever since, the speaker sound and all the system sounds, including ringtones, call volume, etc go off by themselves randomly, so I can't hear anything when the phone rings, If by chance I pick up a call while in this state, I can't hear a word the person on the other side utters, but that person does hear me clearly.
Restarting the phone,the sound works perfectly, until for some unknown reason it goes off, and I have to repeat the whole process.
Reading through forums on the web, some people who have had the same problems report improvements and some very few even report having obtained solution to this persisting issue after installing the app "SoundAbout" from google play store. But no use for me.
I have tried nearly all ROMS for Atrix by now - but no relief.
Any fixes., ????!!!!!

im having the exact same problem with my atrix. Tried multiple roms incuding flashing back to stock. I assumed it was a hardware issue but restarting the phone fixes it. Iv also noticed sometimes the sound comes back by itself after a while, even without a reboot. I played songs with the audio muted for a continuous 8hrs and the sound was fine all the while. Anyone else have the same issue or possible reasons what might be causing this..???

HW problem
Hi, this is most likely a hardware issue.
I had same problem sometimes. When I hit the phone, at the top (not furiously), it started working again.
Most likely loose connection with speaker terminals.
you can open it and pull the speaker connectors.

[Q] Sound gaps while BT streaming to car audio.

Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!

rozbit said:
Hi, I Have strange problem with my brand new Xperia Z3 Compact. I streams my music from Z3C to my Pioneer MVH-X360BT car audio. Every few minutes there is a gap in stream that lasts for maybe half a second. That's very annoying! Music is still playing during this gap but I can't hear it. I had similar problem with Xperia Z1 but I thought it was some problem in old Android and some bug in BT driver. Then I've had iPhone 5s and it worked like a charm! No gaps, no problems with BT. Now I've returned to Android and I'm starting to regret this :/
I've checked everything I could. I've turned on BT visibility, turned off Wi-Fi, checked if no notifications couse this. I've even flash clean stock firmware (originally phone came with branded firmware). Nothing. I've tested many players (Walkman, Power Amp, Player Pro, Double Twist etc). Nothing. I though that maybe problem is in my SD card (I store my music on external card), but: 1) it's very fast card 2) copying music to internal storage didn't change anything. Sound still has gaps. I don't now what to do I'm sure that my car audio is ok (iPhone works), today I've tested SGS5 with it and it worked well too. Problem is only with Xperia family (reminder: same problem on Xperia Z and Xperia Z3 Compact).
Any clues? I hate changing my phone again and I love battery life on Z3C (main reason I left iPhone).
Please help!
Click to expand...
Click to collapse
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?

2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
Click to expand...
Click to collapse
Huh, I've turned off the 'Queue data in background' (I have polish locale and I don't know how this option is in english so I translated it literally) option in power management settings. Nothing has changed Also nothing has changed while I was driving car with Google Maps navigation (or Waze) turned on. Still gaps were present.
Unfortunately I don't have any other device that I could test my phone with Only other phones (and all phones works great).
I think I have to change Z3C to another phone, maybe SGS5 (but I don't like Samsung...)
Ehh, tough one

2mal16 said:
I have BT headphones and I am not experiencing those issues at all. Could it be that your phone goes into some kind of sleep mode and then wakes up again? Try with some app that keeps your phone constanly awake/screen on. Does the issue persist? Can you try out any other BT audio devices and report if the same problem exists?
Click to expand...
Click to collapse
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)

Sydrox said:
Hi there, I'm facing the EXACT same problem with a few minor differences in the setup:
I'm connected via cable to a philips CEM210. This so called "gap" usually happens when I skip a track(or when the next track comes on automatically).
I have recently purchased the kinivo btc455 and will let you know tomorrow if the issue persists on the BT device.
I actually think 2mal might be on to something here I use stamina mode regularly and I have rooted my device and change tracks via the volume keys.
So the issue might be the phone wakes up periodically (skip track? check notification queue?)
Click to expand...
Click to collapse
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.

rozbit said:
I have all power safe options turned off. Notification queue is empty. I have this problem only via BT. When listening with phone connected to radio by USB, everything is ok.
Click to expand...
Click to collapse
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.

Speaking of weird bluetooth bugs, my music has been playing in fast-forward occasionally (cm12). I have no idea why this happens or how to fix it, so if anyone has any ideas I'd greatly appreciate it.

2mal16 said:
Try this app while you listen to music over BT : https://play.google.com/store/apps/details?id=com.synetics.stay.alive
Still gaps?
Also I have Viper4android installed, dont think this would make a difference since it also worked before but its worth a try.
Get the apk from here and follow the instructions : http://forum.xda-developers.com/showthread.php?t=2191223
I assume your device is rooted as it only works on such.
Click to expand...
Click to collapse
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though

rozbit said:
Stay Alive didn't help. There are still gaps once for a audio track.
My device isn't rooted so Viper is not an option :/
Thank you, though
Click to expand...
Click to collapse
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.

2mal16 said:
Hmm , last idea , try turning the timeout for visibility option in the bluetooth menu (in the right corner on the bottom when bt is turned on) to no timeout.
Click to expand...
Click to collapse
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony

rozbit said:
That was the first thing I did. No effect, of course.
Sad but true - I have to get a new phone. And this time no Sony
Click to expand...
Click to collapse
Jeah too bad i could not help, what you could try is go to a store and ask them whether you could try out some BT headphones, with the pretext of buying them ofc . If the issue is still present then it may be hardware related and an exchange unit could work just fine. Otherwise it points to some incompatibility issue that could maybe fixed somehow but not by me and my current expertise . Especially since i am not experiencing the same. Wish you the best and good luck !

I use a Bluetooth headset (mw600). Started with a nokia n900 and it had frequent gaps, probably due to wifi/interference. With the Z3C started with no gaps but now get few most likely when it leaves any wifi connection (hotspots).
Since you have tried all options on the phone side, it seems to be an issue with the particular car stereo. How about you reset the stereo by removing all power sources to it then pair the phone as a fresh new device and check if issue continues?

I have a similar issue. It seems like a head unit problem for me. Many problems there are with Pioneerer Head Units. Please don't buy this brand...

Have same problem with my Z3 and pioneer car sound.... No issues when i used samsung devices... Now i have a Z3 and the sound fails all the time....
I have 2 headsets bluetooth and i dont have any trouble....
The problem is between sony devices and pioneer!!!
Help!!!

This is not just between Sony and Pioneer. I have a Cardo Scala G9 BT headset for motorcycles, and never had a problem with my Nokia 808 for music streaming, nor my Nokia X2 DS (strictly used for GPS, no SIM).
Now that I bought my Z3C, I have this random gaps of silence while streaming music. Extremely annoying. Even after rebooting the phone, no resolution. Thought maybe there are some bugs with 5.1.1, so I went ahead and updated the firmware on my G9 from 1.6 to 2.1. Still same issue.
Another issue I found with the Z3C: When music streaming is playing, and I get a text message or a new email, the music volume lowers, but no notification sound comes through, before the music volume resumes. On my other phones, when I get a text message, the music volume goes down, and I hear the audio for new text, email, or whatever.
It is extremely annoying. Anybody know how to resolve first and second problem I listed?

Not a Sony issue. Had this with an lg g3 on a kenwood car stereo and the same with the z3c. Seems to be an android issue, as it didn't happen with ios. I am not 100% sure, but I think it only started with lollipop, because I had an htc one m7 before the lg and I don't remember ever having this before...

Yeah, I am inclined to agree with you.
With my Acura, the music has zero gaps. But when I am on a hands free call, I get the gaps! So it must be something buggy with how Android handles one of the BT channels. It is extremely annoying. And on the hands free calls, when the gap happens, my telephony audio goes to the phone. And when I try to switch it to BT mode, nothing, until the gap ends. Then I can switch back to BT mode. This is extremely frustrating.

Bump. I've been having this problem for months. I had it in KitKat too and it happens with any Bluetooth device. It always happens in specific parts in my route (place I go to often), even though I may have never connected to WiFi there or WiFi is off. Could it have something to do with GPS activity?

Any solution for this strange problem?
xperts help please!!!

msbearbr said:
Any solution for this strange problem?
xperts help please!!!
Click to expand...
Click to collapse
Hello everyone!
I also have exact same problem with my Z3C and... Sony's MEX-N5100BT, there's a couple miliseconds gap while the music is playing. The best part is that while I'm talking through the radio's built-in BT Phone, the audio never has this gap... or I haven't heard that since I'm using this radio.
But you know what? This happens so rarely that I just ignored it and got used to it and I recommend you to do the same

Help Needed with sound problem

I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.

RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
Click to expand...
Click to collapse
if its a hardware issue service center was you only hope which you already tried.

RaksheshSyal7 said:
I have been using my G Play Mini running nougat Aospa ROM 7.3.0 . Everything was fine. I used the alarm clock,music and video apps regularly,and suddenly all the sounds of my phone does not work. First I thought it was only the microphone as It would not record any sound on my voice notes but then I tried to make a phone call and to play music and speakers would not work also. After that I tried plugging in my headphones and the phone would detect earplugs connected but neither the sound or mic works. I reinstalled the stock firmware from 4.4 to 6.0 and nothing.Though i found out when playing FM radio in loud speaker mode, the rear speaker worked fine. Nonetheless, its pretty weird all the speaker and mic stopped working at the same time.Bluetooth speaker works fine though. I even tried using various apps to boost the sound but still at zero. When i try playing music there seems to be a noise like hissing sound and after sometime the area around speaker gets hot. It has been troubling me for days. I even took it to customer care for help, but they returned it to me back saying it cant be repaired.
Has anyone other faced this problem ? Any help or suggestions would be gladly appreciated.
Click to expand...
Click to collapse
there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.

hassanjavaid8181 said:
if its a hardware issue service center was you only hope which you already tried.
Click to expand...
Click to collapse
miststudent2011 said:
there is a app in playstore which checks hardware functionality try it or use ussd code to check hardware functionality to conform its hardware issue.
Click to expand...
Click to collapse
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.

RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
good luck man..:good:

RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
OK let us know what the issue is if you find it.

RaksheshSyal7 said:
Thanks for the suggestions, i tried like 10-15 apps to boost sound or amplifiers and to check if any of the hardware part was not working or not. Everything was on sound condition. but no sound. that was until 3 days ago. i tried to change the sim to another phone and restarted it, was working for a minute and then it went dead. Currently on the workshop trying to figure out what happened after i did everything i could at home. No charging, no forced updates when buttons pressed nothing. I jst want it to be working cause its one of my fav device. will get back here if i get it working again.
Click to expand...
Click to collapse
It been long time but did you find any solution?? I am facing this issue now, if your device turned out to normal please help.!

Audio just quit working, sort of

Edited to provide additional details.
---------------------------------------
Hey guys, tonight I noticed that the audio on my (stock ROM) Nexus 6 quit working. Sort of.
Bluetooth seems to work fine. Speakers plugged into headphone jack are fine. Regular media (music, navigation, Youtube app, etc.) or regular phone call at my ear, I get no audio.
BUT IF I turn on speakerphone then I have audio. The ringer works normally, the alarm works, the countdown timer alarm works.... basically anything designed to be LOUD works.
Also, strangely, if I'm not on speakerphone then the phone mic doesn't work either, which means no dictating text messages or anything like that.
What gives? My 1 year-old did SPLASH the phone earlier while playing with it near the dog dish, but I thought these things were splashproof. (?) Also, if I killed the mic hardware then I would think it'd be dead all the time, and not work on speakerphone.
Repeated reboots have not helped. The problem persists in safe mode. Did he somehow kill a speaker-mic combo? If so, which part do I need? (I've had this thing open twice before, it's not too bad.)
Thanks!