[Q] Battery issues - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hello,
I have a brazilian Moto Maxx. I´ve noticed I´m getting reduced battery times for about a week now, it got down to only 3 hours of screen on time. Since yesterday I haven´t been able to charge the phone...it won´t recognize the charger is plugged in. I´ve swapped to a couple of different charges...one of the times I got it working for about 15 minutes, then it stopped. I´ve got about 40% of the last charge left, should I reset the phone? Has this happened to anyone else?
The other different thing I noticed is the I´ve got an update on the launcher..I´ve got the white google search bar, sometimes I get the google notifications instead of the active screen...could this have anything to do with these issues?

Hi,
Well are you running KitKat or lollipop ?
Try rebooting. Should fix the problem.
If it doesn't help then try to check for wakelocks. Maybe there is a rogue app running and draining your battery.
I'm getting around 5:45 Hrs of screen on time. This is with moderate usage. I'm running lollipop.

rednav said:
Hi,
Well are you running KitKat or lollipop ?
Try rebooting. Should fix the problem.
If it doesn't help then try to check for wakelocks. Maybe there is a rogue app running and draining your battery.
I'm getting around 5:45 Hrs of screen on time. This is with moderate usage. I'm running lollipop.
Click to expand...
Click to collapse
Hey rednav, thanks for replying. I´m running kitkat. I did a factory reset, still not charging and I´m now down to 15% battery...do you think there´s anything else to try? If not, I´ll just keep my phone off, so I can reset it again before taking it to the motorola service.

Probable Fix
Hi again,
There could be 1 of 2 problems.
1. Try checking if the USB (metal contactors) are making contact with the phone's port. If not take something small like a toothpick and raise the metal pins by a tiny bit and try to charge again. Do this with your phone powered off. This method is tricky and be careful.
2. Have your battery checked. Which means service.
Hope this fixes your problem.
Cheers !
-navneet

Related

[Q] Suddenly Nexus battery drains quickly

Hello all.
I bought a Nexus One in at the beginning of the year. It's not rooted and I've had no problems from it till this month. I can not say the timing is exactly this, but it seems the battery issues started just after the FRG83D upgrade. I am accustomed to using my phone for most of the day before it needs to be charged. 12 hours or more with moderate use. Since around the FRG83D update my battery is about dead in around 4 or 5 hours. I haven't changed any settings or gotten any new apps or anything for quite some time.
For example, Friday night I charged my phone to 100% and then unplugged it (to plug in my girlfriends phone) and went to bed (about midnight). At 5:15am my alarm went off, i glanced at my phone and found the batter was at 10%!! the phone had been sitting there doing nothing all night with the screen off. I checked the battery use screen and it showed cell standby and AKMD taking up all the battery (55% and 35% respectively). I should mention that I have full signal where I am and have never had an issue. I cut off the screen rotate in the settings just in case that was part of it (AKMD being the gsensor i believe).
At next full charge that day i noticed the same problem, after being at 100% my battery was down to 10% after about 5 hours, almost the entire time I didn't use the phone. This time "display" was the largest percent by far (followed by cell standby), but clicking it showed only 15 minutes of use time for the display as I had purposefully not messed with the phone much.
Last night I had to be out and a bout so I decided to test things again. Charged full and cut airplane mode on. about 4 hours later my phone was down to 20ish percent, the only use of the phone being me looking at the charge level a couple times through the night.
I installed "spare parts" app and it shows my battery as being in good health and such but who knows how reliable that is.
Anyone else having similar issues? Any suggested remediation measures? I'm considering flashing the phone and reinstalling apps and such but would rather avoid that having never done that before and not having a desire to deal with setting everything back the way I have it.
Don't know if it matters but I run LauncherPRO and I do use the friends widget but it's never seemed to really cause battery issues before. I also run the news/weather widget, but again, no previous problems.
Any help would be great
Thanks!
In the spare parts app check partial wake usage. See if any apps are not letting your phone sleep.
nothing stands out other than UID 10073 which is handcent. currently my phone is charging but I'll pop it off the charger soon and watch the battery drop time again. I should note that inbetween all the tests so far i've rebooted the device so hanging apps of any kind should be killed off...
What ROM are you using?
Are you using Extended Controls? There is an issue with that and FRG83D. Uninstall it until the dev sorts it out.
yeah i am using extended controls. i'll take it off and see what happens.
Me too
I Have exactly the same issue, also have extended controls. Uninstalled and waiting to see if that works.
Cheers for the suggestion.
That did the trick! Loss like extended controls was the problem. A shame as i really like that app. Will hope they update and fix soon. Thanks!
Imbalance said:
That did the trick! Loss like extended controls was the problem. A shame as i really like that app. Will hope they update and fix soon. Thanks!
Click to expand...
Click to collapse
Extended controls updated!
Yup, uninstalling fixed it for me too. Haven't seen the update though. I remember seeing an update yesterday, but I had this issue with that update so that did not fix it for me. Hope they update it again soon
bra1nDeaD said:
Yup, uninstalling fixed it for me too. Haven't seen the update though. I remember seeing an update yesterday, but I had this issue with that update so that did not fix it for me. Hope they update it again soon
Click to expand...
Click to collapse
I think it was updated again today. Now v5.03, and it seems to work properly.
So nobody saw Extended Controls showing up in Spare Parts, System Panel or other such programs?

Samsung Galaxy S plus random shutdown

hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
my phone had the same problem i have flash any costum rom but nothing and then i have flashed a stock original rom for fix that....and then retry a costum rom.
have you try to wipe /system /sdcard /data /cache /delik-cache and then flash a stock original rom with odin ?
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I have the exact same problem, am about to buy a new battery tomorrow unless someone else has another solution? This might not be the proper forum but in here at least many i9001 users will read it.
I've had this problem for about a week, was very annoying while on holiday. I've tried using BroodROM BE 1.0, Stock KQE and now back to stock KPG.
Try ebay - you can easily find decent batteries for 5$ there.
pedrsantiago said:
Try ebay - you can easily find decent batteries for 5$ there.
Click to expand...
Click to collapse
Well yes I'm going to try a different battery soon but the odd thing is after my battery charge seems to drop down to 5% or so, it starts charging to about its original charge level without a charger connected. So it's basically 80%->drop to 5%->charge back to 60% without charger.
i'll try now to do a hard reset, go back to stock rom, then reinstall an costum rom,
will tell you if it works!
Plz mods remove/delete this sheeyat.. this is
Galaxy S Plus I9001 Android Development
i have used TeamWin Recovery for wipe all partition becouse with hard reset don't wipe /system and internal sd.
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I thought I was the only one with this problem. I charge my battery to full and it starts draining normally. Then, when around 30-80% battery remaining, it turns off. It only turns off when you use it for a while, when the screen is off it stays on normally. After rebooting it turns off within a minute or so. This continues for a few reboots with the battery level remaining roughly the same. Eventually after a few boots it shows 3-4% of battery, after which I of course have to charge. Also tried calibrating and tried different roms but it still remains. I ALSO SWAPPED MY BATTERY WITH A FRIEND BUT IT DIDN'T HELP! It worked like a charm for him but I still got turn offs with his battery.
If i were you Guys, i would install stock rom and hand in my phone under warranty ( of course if you still have it ). Because if this occurs even when u swap battery, let samsung play with you phone then
Its not your battery..restore your phone to the way it was and give it to samsung
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
In case anyone's still wondering, in my case it did turn out to be a fried battery. If anyone else is experiencing the same issues I was, just check your battery to see whether or not it is swollen. If it's bigger than it should be, that probably means it's fried and you should replace it. I'm happily running custom roms without any trouble again now, and battery life is awesome!
Sent from my GT-I9001 using xda app-developers app
Rajito said:
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
Click to expand...
Click to collapse
Sorry Rajito, but you are having a serious problem, i think the motherboard is the problem, my friend had the same problem with his I9000 S simple. You shoud go to a service !
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
aToS88 said:
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
Click to expand...
Click to collapse
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
avreijnen said:
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
Click to expand...
Click to collapse
unfortunately it is absolutely not swollen, its fully flat :\
besides this I put out the battery now and put it back and it is showing only 2% percent of battery so maybe my battery is wrong
UPDATE: after uninstalling the pro version of Battery Indicator there were no random shutdowns at all, but the free version is fine o.0

battery problem with my m7

So i have had my htc one for about a year and a half now and for the past couple of months i have been having problems with my battery. The way it is acting is really sporadic so i will try to explain it the best way i can. First of all, the battery is draining faster then usual, and it won't charge when plugged to a computer for some reason (ok sometime it does charge but its so random, and when it does it will only charge for about 1-2% in the span of an hour) So i have to use a power outlet when i need to charge my phone.
Now what i did when it did that, which is a solution i found on the net was to clear the system cache which i did by going into twrp recovery(yes btw my phone is running android HD 62.0 with kit kat 4.4.2) and wiping the cache..That only seemed to help fix the issue for awhile, because after that my phone could somehow charge from a computer but it still drained fast and i notice that it also overheats more then the usual. So at this point i did a little more researching, made sure that all my process/task were closed and everything and it seem that its always my android system that seems to be using alot of power (see my attached screenshot).
Ultimately at the beginning of the week i did a factory reset, this SEEMED to have fix the issue for about 3 days my phone was working fine, no hard battery drain it , no overheat and it would even charge fine on a computer... until about 2 days all the above came back ! woke up in the morning, my phone was hotter then usual, by the time i arrived at work my phone is at 75% and all i did was listen to music !
Now i really loved my HTC while it lasted and was even planning on getting the M8, but im disappointed that the battery is giving me headache like this so im hoping there is something i can do before i decide to change phone completly
Any help would be greatly appreciated thank you !!
deerome said:
So i have had my htc one for about a year and a half now and for the past couple of months i have been having problems with my battery. The way it is acting is really sporadic so i will try to explain it the best way i can. First of all, the battery is draining faster then usual, and it won't charge when plugged to a computer for some reason (ok sometime it does charge but its so random, and when it does it will only charge for about 1-2% in the span of an hour) So i have to use a power outlet when i need to charge my phone.
Now what i did when it did that, which is a solution i found on the net was to clear the system cache which i did by going into twrp recovery(yes btw my phone is running android HD 62.0 with kit kat 4.4.2) and wiping the cache..That only seemed to help fix the issue for awhile, because after that my phone could somehow charge from a computer but it still drained fast and i notice that it also overheats more then the usual. So at this point i did a little more researching, made sure that all my process/task were closed and everything and it seem that its always my android system that seems to be using alot of power (see my attached screenshot).
Ultimately at the beginning of the week i did a factory reset, this SEEMED to have fix the issue for about 3 days my phone was working fine, no hard battery drain it , no overheat and it would even charge fine on a computer... until about 2 days all the above came back ! woke up in the morning, my phone was hotter then usual, by the time i arrived at work my phone is at 75% and all i did was listen to music !
Now i really loved my HTC while it lasted and was even planning on getting the M8, but im disappointed that the battery is giving me headache like this so im hoping there is something i can do before i decide to change phone completly
Any help would be greatly appreciated thank you !!
Click to expand...
Click to collapse
I wish I knew of a fix for this problem as well, because I appear to have exactly the same problem with my M7 running ViperOne 5.8. I'm hoping that updating the ROM will alleviate the issue, but I have no idea. I also don't know that mine fails to charge from a computer — my impression is simply that it's charging slower than the battery is being drained by whatever process(es) is causing the problem.
I'll let you know if I find an answer!
hmmm i thought i could avoid having to update the rom but i guess thats one of the only solution left for me to try. could anyone confirm if this could possibly fix the issue ?
deerome said:
hmmm i thought i could avoid having to update the rom but i guess thats one of the only solution left for me to try. could anyone confirm if this could possibly fix the issue ?
Click to expand...
Click to collapse
If you can, find a RUU and put the phone back to stock
clsA said:
If you can, find a RUU and put the phone back to stock
Click to expand...
Click to collapse
its been awhile since ive searched for a RUU for my rogers carrier, i know about a year ago when i looked for it i couldnt find any but i will give it another look . Anyone could point me in a direction as to where i might find one?

Battery issue and restoring completely to stock

Hello everyone,
I have been using a Xperia Z1 for around last 6 months and updated to Lollipop 5.1.1 two months ago. Everything was fine until last week when my phone started to get affected by the battery bug.
The phone works fine and the battery gets discharged in leaps. For example, when I use the phone from 100%, it goes down in the usual way, let's say for 1 hour usage it drops up to 90% which is quite normal. But, when lock the screen and keep it idle for sometime and when I take it back, the battery has dropped a leap, usually by 10-15%.
Yesterday, I was using the phone normally and kept it idle for the entire night and battery has been dropped only from 85% to 79% without stamina mode. That's good. However, when I restarted the phone in the morning, the battery suddenly dropped to 18%. :crying:
I tried calibrating the battery, charging/discharging cycles and removing batterystats.bin. But, the issue is still here.
I think my phone has been affected by the famous Xperia battery bug in Lollipop which means that my battery is damaged. But, before replacing the battery is there anything else that I could do to overcome the issue. Any suggestions are greatly appreciated.
+ My phone is rooted on stock 5.1.1 (14.6.A.0.368) with XZDualRecovery and locked bootloader. If I repair the phone with PCC will it cause any harm or bricking since because of the customer recovery?
Claiming warranty is out of option since the phone has been rooted and flashed with custom recovery.
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
motorazrv3 said:
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
Click to expand...
Click to collapse
But, can this happen on a phone that is just 7 months old? Thats what makes me to think that this could be a bug.
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
aquaboy11 said:
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
Click to expand...
Click to collapse
It's okay for a 2 year old phone as Lithium batteries wear out with time. In my case, it's kinda disappointing...
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
UnlimitedBB said:
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
Click to expand...
Click to collapse
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
optimumpro said:
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
Click to expand...
Click to collapse
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
UnlimitedBB said:
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
Click to expand...
Click to collapse
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug ? again
It's not only hardware problem, it also software problem, I believe.
D_Vovan_238 said:
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug again
It's not only hardware problem, it also software problem, I believe.
Click to expand...
Click to collapse
You are correct becouse I experience som drops in the range of 5-20% in less than a minute and once 30%. All the time while the phone was in standby mode except once where it did it right in my face (10%). My battery status is reported being fine. I also forced shutdown the phone as per the calibration method for non-rooted phones. Though I did notice dalvik cache wasn't rebuilt and so there is no way to have it refreshed manually except system updates which does this.
Anyway I did remove some apps and did some changes and after this I have not had any sudden drop for weeks. Two of the apps where Truecaller and Facebook official app. Will check though if it was a third one to. I believe one of these or both where playing havok. Especially the Facebook app as it takes liberties I find suspicious, is buggy, can crash the kernel (any app that can do that is doing shady work IMO) and had the addition of a "Video Player" service that was running permanently after you launch the FB app once. I instead use Metal for Facebook now. Pretty much same experience, only 10MB RAM used instead of 90MB and no batter y drain either or any other problem. So in short I believe one of these where the culprits and since many use the FB app that might be the one playing badly with Sony Z1 system.
And If you use Adguard also check if there are apps getting high ratio of ads blocked (or analytics data blocked). Might be some dont get proccessed right in the battery system due to it calculating it wrong. Google Frameworks, Google Contacts, Play Services, Mobilestorage Checker and a few more I disabled the ad filtering for. Though this did not change the battery drop problem previously. It only went away when I uninstalled named apps above.

Phone dying at 15-20% battery?

Has anyone seen this happening on their MotoX? i have an XT1096 and mine has been doing this for a while. at about 15% it will shut down and then won't startup because it says the batter is dead. i have tried killing it multiple times to see if it would reset the battery stats, but it doesn't seem to work.
any suggestions?
Same here (XT1092), annoying AF
If someone have a workaround please share it with us
I have a XT1097 and is the same here, some timer it shuts off with 30% of battery.
My phone is completely stock, I did a master reset on it, but it becomes better for just a couple of days...
It happens to me too sometimes, but usually i can tell it's going to happen because it drains normally until about 15% and then the battery level just stops going down. When that happens i usually plug it in so it doesn't die
Same Problem
I had the same problem with my XT1096. I complained to Moto about it. They told me to factory reset it. I did and it was fine for a month and then started happening again. When I complained again they gave me a warranty replacement. Which worked great for a month or so and then started doing the same thing. So, I got the unlock code from them, unlocked it and installed the ROM found in this thread to upgrade to Marshmallow. When I flashed it I took the advice in the thread not to allow Google to reinstall all my apps, so I started fresh. I not only haven't had the problem again, but with MM I'm getting insane battery life. I now finish the day with %50 battery instead of %20, aka shutdown. Very happy with it. So if you don't want to unlock your phone and mess with the ROM I would at least suggest giving a factory reset and NOT allowing Google to reload everything this time. That may or may not work. But I've heard that sometimes allowing Google to restore your phone can keep problem settings apps, etc that were causing the issue in the first place. YMMV.
Todd
if you see a vertical bar in your battery stats, meaning battery went from 20 straight to 0, that mean your battery is gone. i had this problem on my galaxy note edge and changing battery solved it. dont know about this phone though
I had the same problem. Have stock 6.0 + rooted XT1092. All I did to solve the issue is to let the battery drain completely to 0% until the phone shuts off and then charged it to 100% for the whole night without switching it on and with a slow charger that came with my Moto 360 v1. I know it might ruin the battery but doing this once or twice won't cause any harm. Do not turn on the battery saver mode. Somehow that is the main cause of this problem until you calibrate. Now the issue is completely resolved without resets and changing the battery.
Moto X 2014 XT1092
Same here for a XT1085 (China variant).
I have contacted Moto Support and replaced "motherboard" what they called, and it costs me 200CNY because they told me there was some liquid mark in charging port.
AND NOTHING CHANGED AFTER THIS REPLACEMENT.

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