Wifi issues. - Nexus 6 Q&A, Help & Troubleshooting

I have been having issues with my wifi disconnecting and not wanting to reconnect for the last week and a half or so....
It only happens when i am upstairs in bed and its not every night i didn't have issues Saturday or Sunday evening.... I live in a 1980's era built townhouse the router and modem are at&t u verses but technical its dsl there isn't any fiber optic service available in the area. Girlfriend has a note 3 but no issues except a occasionally loss of wifi but reconnects immediately. Mine seems to want to connect to the other wifi's in the surrounding area and won't reconnect unless i reboot my phone... I have wifi at work with no issues....
Nexus 6 AT&T...
Sent from my Nexus 6 using XDA Free mobile app

Do you happen to have a Titanium Backup running on weekday nights? If so, Google "Titanium Backup Wi-Fi disconnect".

That actually sounds like a router problem.
That thing you have is a frankenroutermodem? It should be possible to disable the router part of it (and wifi), and plug in a proper router/wap. I recommend tplink archerC7v2 or WDR3600/4300. They're CHEAP, but good hardware (qualcomm), and supported in openwrt.

doitright said:
That actually sounds like a router problem.
That thing you have is a frankenroutermodem? It should be possible to disable the router part of it (and wifi), and plug in a proper router/wap. I recommend tplink archerC7v2 or WDR3600/4300. They're CHEAP, but good hardware (qualcomm), and supported in openwrt.
Click to expand...
Click to collapse
AT&T u verse came out Wednesday tested router made a few adjustments but router is fine in there option..
Dropped wifi signal last night twice no one else on wifi had to reboot phone twice for it to reconnect... Lost wifi again this morning but this time downstairs..... Wouldn't reconnect until i rebooted
Sent from my Nexus 6 using XDA Free mobile app

Robert7107 said:
AT&T u verse came out Wednesday tested router made a few adjustments but router is fine in there option..
Dropped wifi signal last night twice no one else on wifi had to reboot phone twice for it to reconnect... Lost wifi again this morning but this time downstairs..... Wouldn't reconnect until i rebooted
Click to expand...
Click to collapse
"is fine in their opinion". AKA *the are all crap*.
That only means that what is trash is working as much LIKE trash as can be expected.
Try good equipment, not that junk. I can just about GUARANTEE that a proper router WILL WORK.

doitright said:
"is fine in their opinion". AKA *the are all crap*.
That only means that what is trash is working as much LIKE trash as can be expected.
Try good equipment, not that junk. I can just about GUARANTEE that a proper router WILL WORK.
Click to expand...
Click to collapse
Went to AT&T they referred me to there device resolution center in which after 20 minutes the tech said it was not the phone...
He stated he played youtube over 20 minutes under there wifi along with several other devices and my phone never once disconnected..
He suggested i call at&t u verses and have the. Replace router with another make and or model
Sent from my Nexus 6 using XDA Free mobile app

Mine disconnects overnight, and never reconnects to wifi or cell data. I don't think that's what you're talking about though?

I have the exact same problem. So I tried connecting an old belkin router through my uverse router and it didn't seem to help the situation. So I don't know if its my phone or my WiFi routers.

Related

Is my nook defective? (wifi issues)

My home wifi and phone tethering works rather perfectly, but my university wifi is driving me nuts. I'm using 802.1x EAP, and it rarely connects and when it does, it says connected with no internet and keeps dropping connections. While my laptop, kindle, and my phone all get over 4 bars, the nook color fluctuates from 2 to 3.... Overall, no connection!!! Would swapping my nook color solve this problem?
My signal is not as good as other devices, but it does not drop.
After testing your settings, you could always buy another unit, test it, then return it
I've been having the same issue, Hahyun. Apparently the workaround for normal, generally unskinned Android devices is to use a program like FullWifi or an advanced wifi settings config app but for some reason, the settings never seem to stick.
hahyun6 said:
My home wifi and phone tethering works rather perfectly, but my university wifi is driving me nuts. I'm using 802.1x EAP, and it rarely connects and when it does, it says connected with no internet and keeps dropping connections. While my laptop, kindle, and my phone all get over 4 bars, the nook color fluctuates from 2 to 3.... Overall, no connection!!! Would swapping my nook color solve this problem?
Click to expand...
Click to collapse
I've been having problems with my WI-FI as well. I thought it had to do with low battery but I fully charged it and had the same problem. I couldnt connect to my home router and evey other device can (laptop, captivate, etc..) but my nook color connected to my mobile AP on my Captivate no prob. I changed the security on my home router to WPA from wpa2-psk aes and it worked. I was very surprised!!!! Did I fix it? No about 2 days later I'm not connecting anymore. It must have been a coincidence that I connected to my router after the change. Anyone else have a clue about why this is happening?
UGART3 said:
I've been having problems with my WI-FI as well. I thought it had to do with low battery but I fully charged it and had the same problem. I couldnt connect to my home router and evey other device can (laptop, captivate, etc..) but my nook color connected to my mobile AP on my Captivate no prob. I changed the security on my home router to WPA from wpa2-psk aes and it worked. I was very surprised!!!! Did I fix it? No about 2 days later I'm not connecting anymore. It must have been a coincidence that I connected to my router after the change. Anyone else have a clue about why this is happening?
Click to expand...
Click to collapse
I was at our Budapest office last week, which also uses wpa2/psk and neither my nook or my android phone could connect to the wireless there. I couldn't even see the network.
My laptop could connect just fine though.
Definitely something fishy there.
Well my android phone definitely connects.. with full bars!! But nook color gets 2 if it does connect...
Sent from my ADR6300 using Tapatalk
I might have the exception because my wifi reception is better than in my other devices (iphone,ipad, htc surround, 4 laptops (mac, dell, asus and hp). I can actually pick networks in my neighborhood that don't show up on my other devices and connect to a wifi network and keep that connection even though is 3 houses down the street.
Hmm.. so I should trade in my nook?
Sent from my ADR6300 using Tapatalk
MannyPR said:
I might have the exception because my wifi reception is better than in my other devices (iphone,ipad, htc surround, 4 laptops (mac, dell, asus and hp). I can actually pick networks in my neighborhood that don't show up on my other devices and connect to a wifi network and keep that connection even though is 3 houses down the street.
Click to expand...
Click to collapse
I agree. My nook shows WAYYY more wi-fi hotspots than any other device I own probably since the wireless-N.
Maybe there on to something with this "Spare Parts" app
http://forum.xda-developers.com/showthread.php?t=889951
Im gonna give it a shot when I get off work in a few hours.
I had issues with my wifi signal strength. When I took it back to the store I compared mine to the store models and they would have 15-20 networks come up and I had 5 all with 1 or 2 bars. They exchanged it on the spot for me.
Ok thx fir the reply.
Sent from my ADR6300 using Tapatalk

[Q] Any Issues with WiFi

Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.

HTC One wi-fi keeps resetting my DLink DIR-655 router.

Every ten or fifteen minutes when using the phone the router will reset. So I don’t just lose the wi-fi on the phone I lose my desktop internet connection. I have the latest firmware (1.35NA) for hardware version A4. ???
Someone suggested the power hog mode in the phones wi-fi settings but that no help.
Same issue with me? Any help is appreciated.
Sent from my HTC One using xda app-developers app
I guess were just SOL. I’ve looked around on the net and the HTC One X and S had Wi-Fi issues also. This seems like kinda a big deal. Are they going to fix it or whenever you go someplace with a certain brand or router your just screwed?
I’ve had my router for some time now and none of mine or any of my friend’s laptops or phones or printers caused a problem. I was really hoping this One was the one but I guess it is getting returned.
Hackers?! Who needs em, I just walk around with my HTC phone and reboot routers.
Spent some hours with Sprint and HTC but they say they have never heard of the issue and just want to replace the phone.
Been looking around some more and it looks like the other ‘One’ models had Wi-Fi issues as well. I’ve tried some suggestions. Disabling WISH and QOS on the router seems to have made the dropout less frequent but there are still fits of them. Others also said to use WPA and not WPA2 and try a different Cipher but you should not have to do this just to get a new phone working. No other device has had an issue with my router or its settings. I guess I’m the only one though. Maybe no one uses router at home with encryption and passwords just free or open hotspots.
I also have this problem and the only fix i found for it was to set my router to use wireless G only, something with wireless N was causing the reboots on my router..btw i i have a dlink extreme N router...hope this helps u
Sent from my HTC One using Tapatalk 2
not to take this slightly off topic, but i have never had any good luck with dlink routers and wireless devices in general. i thought comcast was to blame for all of my internet issues, but they were all solved when i switched router brands.
not saying the phone and router shouldn't play nice, i just think the dlink brand of routers in general has these issues. cisco/linksys and even asus have worked a lot better for me. i own the dir-655 and that thing has never been able to handle wireless traffic without dropping connections constantly (to laptops, apple and lenovo, to tablets, nexus and ipad, to phones, iphones and a variety of android devices)
Yeah..im actually planning on picking up a linksys router this weekend
Sent from my HTC One using Tapatalk 2
Tanquen said:
Spent some hours with Sprint and HTC but they say they have never heard of the issue and just want to replace the phone.
Click to expand...
Click to collapse
If the router resets, it's a router issue, it shouldn't do that, whatever bad signals are sent to it, especially if you have remote management turned off
Lol I thought my DI-655 was defected and now I see this thread
Changed to Linksys E2500 and problem solved.
godutch said:
If the router resets, it's a router issue, it shouldn't do that, whatever bad signals are sent to it, especially if you have remote management turned off
Click to expand...
Click to collapse
You’re are not wrong but I don’t see lots of people saying that the DIR-655’s 802.11n don’t work. I do see lots of people with HTC One, One X, and so on with Wi-Fi issues. The DIR-655 has been out for a while with no more firmware updates. No other devices have this issue and I had the DNA for a time and used it on the same router without issue. Just got a message from DLink and they just act like HTC. Have you tried other 802.11n devices it must be the phone that is at fault.
slackercow said:
not to take this slightly off topic, but i have never had any good luck with dlink routers and wireless devices in general. i thought comcast was to blame for all of my internet issues, but they were all solved when i switched router brands.
not saying the phone and router shouldn't play nice, i just think the dlink brand of routers in general has these issues. cisco/linksys and even asus have worked a lot better for me. i own the dir-655 and that thing has never been able to handle wireless traffic without dropping connections constantly (to laptops, apple and lenovo, to tablets, nexus and ipad, to phones, iphones and a variety of android devices)
Click to expand...
Click to collapse
Well I've never had this happen with any of the many Wi-Fi devices I've had. I even had the DNA for a time a few months ago and it did not do this. I know the feeling when you come to the conclusion that one brand sucks but I’ve found that they all can have issues. I’ve been reading up on new routers and seems like Asus has issues, even read a review where they had dropped connections. Maybe they were in a bad spot. Maybe one too many of my neighbors is clogging up the Wi-Fi now. ??? I just know this is the only device that has done this and as usual all the manufactures involved just point fingers.
D-Link sadly makes unremarkable garbage. I have found that most residential router models are very bad....
I now use commercial grade Mikrotik routers that cost less than the Residential routers. The Mikrotik router NEVER goes down.... I have an up time that is 1.6 years and that was its installation date. I probably should update the firmware, but why reboot it.... It's working fine.
Models like this one RB/751U-2HnD are great.
***Beware nontechnical users will have no clue how to use it.
I have been having the same problem. WiFi drops every ten minutes or so. The router doesn't reset though, I just lose signal and have to turn WiFi off on the phone and turn it back on again I know the WiFi still works because my husband had it working on his iPhone at the same time mine drops. I've only had the phone since today and I need to have WiFi work because I don't get a good signal at my work. There gas to be done sort if software fix for this problembecause I see a lot of posts about this same issue.
Sent from my HTC One using xda app-developers app
Well I've-
Set the phone for Best Wi-Fi performance, uses more power.
Disabled WISH & QOS.
Restarted the phone and router a few times.
Today I'm trying:
Set the phone to 2.4GHz only.
Set a DHCP reservation for the TCP/IP address.
The next step would be to use 802.11g only.
Yeah...tried just about everything also, and sadly Wireless G only was the only thing that worked....
Sent from my HTC One using Tapatalk 2
i3am5not8real13 said:
Yeah...tried just about everything also, and sadly Wireless G only was the only thing that worked....
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
That's lame but I don't get why my HTC DNA did not seem to mind the DIR-655. Did you try to re-flash the router? Going to 802.11g only takes me down to 20MBPS from 27 with 802.11n.
Hello, I am having the same problem but with a DLink DGL-4500 router, its really annoying
Yep, tried reflashing firmware and restoring to factory defaults, still sno go...yeah the drop in speed really suck, really noticeable when streaming vids
Sent from my HTC One using Tapatalk 2
i3am5not8real13 said:
Yep, tried reflashing firmware and restoring to factory defaults, still sno go...yeah the drop in speed really suck, really noticeable when streaming vids
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I could not tell the difference. With N only setup and everything at auto it would just show 55-65 Mbps in the router status. I forced the transmission rate and channel width to the highest settings and while the Mbps on the router status page would then show 130-150Mbps it was still just as slow. The Wi-Fi analyzer on the phone still showed a 65 Mbps connection. ???

[Help] Wifi issues when going from one router to another

I'm having wifi issues.. When I use my office wireless and then come home and use my wifi... it shows I'm connected but there is no data is being sent or received. I'll restart the wifi, phone and router - nothing works?
At the office, I have a 4 year old Netgear Wireless-G router (works on B and G).... At home, I have a 1yr old Apple Air Extreme dual band router that works on B, G and N. Nothing else has any issues. I take a laptop several days a week and it connects fine to both the office and home wifi.
It has gotten so bad that I sometimes have to restore from a Nandroid or reflash my ROM just to connect at home.
It's not a ROM issue, I've had this problem on 5 different ROMs (3 Sense and 2 GPE). It's not a firmware issue, I flashed every firmware known to the HTC One in the past 2 months. It's not a Radio issue, I've flashed every radio available too and still have the issue.
Today, on my HTC, I went in to the advanced wireless settings and tried several things and then unchecked every box that was checked and re-checked them and kept restarting the phones wifi each time. It finally started working, but now I'm not sure what step got it working?
It'll probably be fine for a few days, then I'll loose it at home again.... But it's always fine at work?
Any thoughts? Is this Apples way of saying "You should have an iPhone"?
I am seeing approximately same issue over here: while I am mostly using mobile data at work, at home am on my 3rd router in as many years, just replaced an old linksys wrt600n for a netgear r6100. I would occasionally experience your problem, usually on the 5ghz network, would switch to 2.4 and then back to 5. that works all the time. there are so many variables with wi-fi connectivity, it is really difficult to investigate and diagnose. I cannot tell for sure but I think the issue is on our HTC One device side as my old ipad never dropped the 5ghz connection. I, too, tried all radio firmwares to date with same outcome.
one advice that seems to help here, under advanced wifi settings, disable the battery optimization check.
Sent from my HTC One using Tapatalk
millicent said:
I am seeing approximately same issue over here: while I am mostly using mobile data at work, at home am on my 3rd router in as many years, just replaced an old linksys wrt600n for a netgear r6100. I would occasionally experience your problem, usually on the 5ghz network, would switch to 2.4 and then back to 5. that works all the time. there are so many variables with wi-fi connectivity, it is really difficult to investigate and diagnose. I cannot tell for sure but I think the issue is on our HTC One device side as my old ipad never dropped the 5ghz connection. I, too, tried all radio firmwares to date with same outcome.
one advice that seems to help here, under advanced wifi settings, disable the battery optimization check.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I did have the Wi-fi optimization checked.... It is now unchecked.
Thanks for the advice!

Nexus 6 WiFi issues

Well I've recently started getting issues with the WiFi connection.
I'm sitting a few feet away from my router and should be getting full signals. But what I really get is full signals for a second, then 1 signal, then 2, 1 again, and then the WiFi disconnects and then reconnects.
I'm able to browse the internet fine ( with small breaks when it disconnects and reconnects ) but my phone has started to heat up. I've noticed it only heats up this much when using WiFi.
Any fixes or causes for this problem ?
Your Wi-Fi router is compromised. Do a Google search for chameleon. That's all I can tell you do to NDA.
Ya I agree router issue I had similar problem were I would drop wifi signal at home and had to restart phone to reconnect... Exchanged router and all is well.... AT&T n6 stock
Sent from my Nexus 6 using XDA Free mobile app
I'll check this out. Thanks.
I agree with others. Definitely a router issue I'd say. No problems for me.
Pr0DiGYs- said:
. . . but my phone has started to heat up. I've noticed it only heats up this much when using WiFi.
Any fixes or causes for this problem ?
Click to expand...
Click to collapse
When the phone had root access, you could change the WiFi interval.
I changed it with the build.prop editor. I changed the value of wifi_supplicant_scan_interval from 10 tot 200.

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