HTC One wi-fi keeps resetting my DLink DIR-655 router. - One (M7) Q&A, Help & Troubleshooting

Every ten or fifteen minutes when using the phone the router will reset. So I don’t just lose the wi-fi on the phone I lose my desktop internet connection. I have the latest firmware (1.35NA) for hardware version A4. ???
Someone suggested the power hog mode in the phones wi-fi settings but that no help.

Same issue with me? Any help is appreciated.
Sent from my HTC One using xda app-developers app

I guess were just SOL. I’ve looked around on the net and the HTC One X and S had Wi-Fi issues also. This seems like kinda a big deal. Are they going to fix it or whenever you go someplace with a certain brand or router your just screwed?
I’ve had my router for some time now and none of mine or any of my friend’s laptops or phones or printers caused a problem. I was really hoping this One was the one but I guess it is getting returned.
Hackers?! Who needs em, I just walk around with my HTC phone and reboot routers.

Spent some hours with Sprint and HTC but they say they have never heard of the issue and just want to replace the phone.

Been looking around some more and it looks like the other ‘One’ models had Wi-Fi issues as well. I’ve tried some suggestions. Disabling WISH and QOS on the router seems to have made the dropout less frequent but there are still fits of them. Others also said to use WPA and not WPA2 and try a different Cipher but you should not have to do this just to get a new phone working. No other device has had an issue with my router or its settings. I guess I’m the only one though. Maybe no one uses router at home with encryption and passwords just free or open hotspots.

I also have this problem and the only fix i found for it was to set my router to use wireless G only, something with wireless N was causing the reboots on my router..btw i i have a dlink extreme N router...hope this helps u
Sent from my HTC One using Tapatalk 2

not to take this slightly off topic, but i have never had any good luck with dlink routers and wireless devices in general. i thought comcast was to blame for all of my internet issues, but they were all solved when i switched router brands.
not saying the phone and router shouldn't play nice, i just think the dlink brand of routers in general has these issues. cisco/linksys and even asus have worked a lot better for me. i own the dir-655 and that thing has never been able to handle wireless traffic without dropping connections constantly (to laptops, apple and lenovo, to tablets, nexus and ipad, to phones, iphones and a variety of android devices)

Yeah..im actually planning on picking up a linksys router this weekend
Sent from my HTC One using Tapatalk 2

Tanquen said:
Spent some hours with Sprint and HTC but they say they have never heard of the issue and just want to replace the phone.
Click to expand...
Click to collapse
If the router resets, it's a router issue, it shouldn't do that, whatever bad signals are sent to it, especially if you have remote management turned off

Lol I thought my DI-655 was defected and now I see this thread
Changed to Linksys E2500 and problem solved.

godutch said:
If the router resets, it's a router issue, it shouldn't do that, whatever bad signals are sent to it, especially if you have remote management turned off
Click to expand...
Click to collapse
You’re are not wrong but I don’t see lots of people saying that the DIR-655’s 802.11n don’t work. I do see lots of people with HTC One, One X, and so on with Wi-Fi issues. The DIR-655 has been out for a while with no more firmware updates. No other devices have this issue and I had the DNA for a time and used it on the same router without issue. Just got a message from DLink and they just act like HTC. Have you tried other 802.11n devices it must be the phone that is at fault.

slackercow said:
not to take this slightly off topic, but i have never had any good luck with dlink routers and wireless devices in general. i thought comcast was to blame for all of my internet issues, but they were all solved when i switched router brands.
not saying the phone and router shouldn't play nice, i just think the dlink brand of routers in general has these issues. cisco/linksys and even asus have worked a lot better for me. i own the dir-655 and that thing has never been able to handle wireless traffic without dropping connections constantly (to laptops, apple and lenovo, to tablets, nexus and ipad, to phones, iphones and a variety of android devices)
Click to expand...
Click to collapse
Well I've never had this happen with any of the many Wi-Fi devices I've had. I even had the DNA for a time a few months ago and it did not do this. I know the feeling when you come to the conclusion that one brand sucks but I’ve found that they all can have issues. I’ve been reading up on new routers and seems like Asus has issues, even read a review where they had dropped connections. Maybe they were in a bad spot. Maybe one too many of my neighbors is clogging up the Wi-Fi now. ??? I just know this is the only device that has done this and as usual all the manufactures involved just point fingers.

D-Link sadly makes unremarkable garbage. I have found that most residential router models are very bad....
I now use commercial grade Mikrotik routers that cost less than the Residential routers. The Mikrotik router NEVER goes down.... I have an up time that is 1.6 years and that was its installation date. I probably should update the firmware, but why reboot it.... It's working fine.
Models like this one RB/751U-2HnD are great.
***Beware nontechnical users will have no clue how to use it.

I have been having the same problem. WiFi drops every ten minutes or so. The router doesn't reset though, I just lose signal and have to turn WiFi off on the phone and turn it back on again I know the WiFi still works because my husband had it working on his iPhone at the same time mine drops. I've only had the phone since today and I need to have WiFi work because I don't get a good signal at my work. There gas to be done sort if software fix for this problembecause I see a lot of posts about this same issue.
Sent from my HTC One using xda app-developers app

Well I've-
Set the phone for Best Wi-Fi performance, uses more power.
Disabled WISH & QOS.
Restarted the phone and router a few times.
Today I'm trying:
Set the phone to 2.4GHz only.
Set a DHCP reservation for the TCP/IP address.
The next step would be to use 802.11g only.

Yeah...tried just about everything also, and sadly Wireless G only was the only thing that worked....
Sent from my HTC One using Tapatalk 2

i3am5not8real13 said:
Yeah...tried just about everything also, and sadly Wireless G only was the only thing that worked....
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
That's lame but I don't get why my HTC DNA did not seem to mind the DIR-655. Did you try to re-flash the router? Going to 802.11g only takes me down to 20MBPS from 27 with 802.11n.

Hello, I am having the same problem but with a DLink DGL-4500 router, its really annoying

Yep, tried reflashing firmware and restoring to factory defaults, still sno go...yeah the drop in speed really suck, really noticeable when streaming vids
Sent from my HTC One using Tapatalk 2

i3am5not8real13 said:
Yep, tried reflashing firmware and restoring to factory defaults, still sno go...yeah the drop in speed really suck, really noticeable when streaming vids
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
I could not tell the difference. With N only setup and everything at auto it would just show 55-65 Mbps in the router status. I forced the transmission rate and channel width to the highest settings and while the Mbps on the router status page would then show 130-150Mbps it was still just as slow. The Wi-Fi analyzer on the phone still showed a 65 Mbps connection. ???

Related

[Q] Anyone still having wifi issues???

I have looked at every thread and forum possible for the past 2 months. My wifes nexus and my own connects to our home wifi for a few minutes then disconnects itself (weather the screen times out or not) and will not reconnect at all. I have tried the wifi fix apps on the market, changed the settings on my router numerous times, factory rest my router and phone, changed roms, and even routers but nothing seems to work. My wife's nexus is stock and not rooted so I have been using hers as a reference thinking it was maybe a rom I was using but she is having the same problem. Any ideas would be greatly appreciated.
sigep235
I had that problem but as soon as I got to 2.2.1 and/or used a newer Radio version, the problem disappeared...
Although, N1s are still very picky on routers...try with another router and check if it keeps the connection alive.
Also check your router settings to see if they're optimal (try having no password set and see if it keeps the connection...if it does then it might be a problem with the N1 not crypting information well or so)
You could also try updating the router's firmware.
Make sure your wifi policy is set to "Never" (go in wifi settings the press Menu and click on settings)
Last thing you could try is manually set an IP address + gateway + netmask in the wifi settings as well as setting your N1's mac address to that same IP address in the router...
If nothing works then, I'm completely out of solutions
I just got on to look at some of the settings with my router when I noticed that some times when my phone says I am connected to the wifi there is no IP address assigned to the phone. Under connected devices it says "android device" but with no ip address associated with it...
I still have the problem
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
I said this in another thread, but I'll say it here.
I tried all of the things everyone could suggest and none of them worked. When I heard Broadcom updated the driver and CyanogenMod put it into his nightlies, I bit the bullet, unlocked my bootloader and installed CM6 and it changed NOTHING. So I went out and bought a new router: Cisco E3000. It works great. So I guess it was a bad combination of phone and router. I had to spend hundreds of dollars. Really ****ing pissed me off. But I wasn't going to buy a cheaper router without dual channel wireless N.
ksc6000 said:
I still have the problem. I have pretty much given up on it. I have heard that if you increase the minimum CPU speed a little, it will help. I'm not willing to do that as it will undoubtedly waste more battery.
I have changed the wifi sleep policy back to "when screen turns off", because having it on "never" would make the phone think it's connected..when it isn't..leading to hours of no email notifications and such. But I can't imagine how frustrating this must be for people who don't have a data plan or some other similar situation.
I'm thinking about getting a Wireless N router (I have a G right now) and seeing if that helps. But even if I was to get one, I don't have much money to spare so I'd probably get the cheapest N routers, around 30-50 dollars..and I don't know if those are any good...or if there really isn't any difference between the high priced and low priced ones.
Click to expand...
Click to collapse
Nexus has N connectivity but only on one band (2.4Ghz) and I don't think the technology matter (heck, I'm still on 802.11b ) it's really more of a phone/router combination problem...
I did actually test on my VERY CHEAP spare 802.11g router (DLink --> do not buy their products) and the connection did NOT stay...that was back when I was on stock FRG83 though...I should try again on Cyanogen but I'm wayyy too lazy ^^
btw, I really don't get why people always unlock when they wanna flash a rom....heck, keep your warranty!! there is an easy way of doing it without unlocking...meh
PS: I have a 50MB data plan (technically, I didn't buy a data plan, it came free) so I AM a heavy wifi user and it was such a pissoff to find out that my new Nexus One couldn't connect to Wifi and keep the connection alive...now I'm damn happy that it works after all that fiddling ^^
@sigep: try to assign a manual ip to your N1's mac addres...or update firmware, it definitely looks like a router problem...
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
pwig said:
The root without unlocking method wasn't too tested when I unlocked my bootloader.
I have made two swaps with no problems since.
Click to expand...
Click to collapse
Oh kay sorry then
Although all the new wikis and todos should emphasize on the locked bootloader methods to avoid voiding warranties...although I admit fastboot is always noobproof but I digress ^^
I've been testing several routers from different brands, and the only one that seems to work fine with mi Nexus One is the Linksys/Cisco WAG160N (802.11n, but 2.4 GHz only). However this one has other issues of its own, like not being able to connect to mapped ports after two days up and running (not even from the LAN). The N1 works fine, thought, it doesn't disconnect overnight.
I've also tried an SMC (SMC SMC7904WBRA-N, I think). This one is really bad, the router freezes after only two days of use, the lights freeze and it stops working altogether. I returned it after a week.
I'm currently using a Sitecom (300N WL-348). With this one the N1 WiFi is dropped over night, and the connection to this AP is disabled. I'm still testing if moving to a less crowded channel could fix that. I hope it does, since this router seems to have a more stable firmware that the Linksys/Cisco, same WiFi coverage (which is quite good), and even better WiFi performance. Not all is good, though, DSL performance is worse.
In the past I used Netgear routers. The firmware was stable as rock, but the hardware not so much and after a year of use they are very prone to failing. No idea if newer models are any better in this regard, they are impossible to find, so I don't think this has improved.
Since I have DSL at home, I'm looking at routers with DSL modem built in, so I don't have to have two devices (DSL modem and wireless router).
From my observarions - Nexus will disconnect from WiFi when the IP it has is lost and the network doesn't supply IP on time. After 1 or 2 IP assignment timeouts, it will skip the network and refuse to connect.
Every router I've connected to that supplied IP on time, even when revoked every X min, didn't cause disconnects.
Of course, WiFi on sleep set to "Never".
Success! Last night I updated the firmware of the Sitecom router, and changed the WiFi channels (it's set to use wide channel, so it uses two channels). This morning the N1 had still a solid WiFi connection and over night it updated all services just fine (weather, Facebook, email).
I've been using the Sitecom router since my last post with no issues. Then last friday arrived a small update that broke WiFi. On Saturday arrived the bigger update to Android 2.2.1 but the problem with WiFi remains. Before 2.2.1 Wifi has been working fine every day at home and work, now with 2.2.1 it's broken at home and work.
Are we moving forward? If Gingerbread doesn't fix this problem I'll have to do something about it: try cooked ROMs or even getting another phone . Currently my N1 keeps disabling my access points all the time.

[Q] New HTC One causing router to disconnect?

Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Wicked_Girl said:
Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Click to expand...
Click to collapse
It is most likely an incompatibility between the DGL-4500 and the wifi radio used in the One. I don't think your One is defective. There are a few (mostly older) routers that seem to have a problem with the radio used in the One (and some other wireless devices as well). I had a DGL-4300 that had the same problem with a specific laptop, and only replacing the router with a different model fixed it. I see that the last firmware update for your model was about 3 years ago so its probably time to upgrade anyway.
Replacing the wireless router will fix the problem. Your modem is fine and you didn't need to order a new one (the Moto SB6120 is much more solid than a Zoom anything).
Cheers!
Thanks for taking the time to answer my question. I was really scratching my head, having a gut instinct that your answer was going to be the case, but not knowing enough about networking to be certain. The One is a beautiful phone. My next task will be to spend many hours reading the XDA forums to learn about how to root it and install a custom ROM. I need to reclaim any memory I can from the crap software installed by Sprint that I will never use (including Facebook...sheesh).
BTW, I ordered the Zoom modem based on several things. One was the reviews of many Comcast users experiencing many of my current symptoms who also own my Motorola SB6120. It is also listed as one of Comcast's approved modems for the next tier of service when we decide to get it. Based on what you have said, I may just try the router swap first and see what happens there. That would save me some bucks! Thanks so much again!
kwolf said:
It is most likely an incompatibility between the DGL-4500 and the wifi radio used in the One. I don't think your One is defective. There are a few (mostly older) routers that seem to have a problem with the radio used in the One (and some other wireless devices as well). I had a DGL-4300 that had the same problem with a specific laptop, and only replacing the router with a different model fixed it. I see that the last firmware update for your model was about 3 years ago so its probably time to upgrade anyway.
Replacing the wireless router will fix the problem. Your modem is fine and you didn't need to order a new one (the Moto SB6120 is much more solid than a Zoom anything).
Click to expand...
Click to collapse
I can confirm intermittent resetting issues after connecting an AT&T HTC One to the DGL 4500. I wonder if the DGL 5500 (due out 8/1) will suffer the same problems.
You know what's odd about that, I have a Linksys WRT54G2 that is having intermittent problems with disconnecting from the internet overnight. It happened last night. When I woke up, my phone was connected to WiFi, but I had no connection. Each time, I have to go out to the living room and power cycle the router to get my internet back. Same issue?
Wicked_Girl said:
Recently got an HTC One M7, and love the phone, but after firing it up on its wireless connection, I began noticing that my wireless network seems to be dropping its connection quite frequently. Upon closer inspection and reflection, this is not a new occurrence, but in our iPhone 4, iPad 1, HTC Evo 4G, ROKU XS, and several other OLDER wireless products household (albeit all on wireless N), I never noticed the disconnects as much as I do with the brand new phone now added to the network. I initially noticed the intermittent disconnect problems begin in earnest about four months ago and put them down to the usual crap-tastic service from Comcast, especially since we have had several full outages in recent months while they performed "service" in the area. I have a D-Link Gamerlounge DGL-4500 router and a Motorola Surfboard SB6120 modem. The firmware on the router is as up to date as it can be, and I have factory reset the phone twice, as well as applied all software updates.
So, here is my question...can a new piece of equipment like an HTC One place such a significant increase in demand on a potentially failing wireless radio portion of a router that it really magnifies the problem? I can stream movies over ROKU with no noticeable issues, but using the One in the Google Play store or the Blink Feed will send my router offline in about two minutes or less of use. My router logs show that each time I try to use the One wirelessly, I get the following message: "[INFO] Wireless system with MAC address XXXXXXX disconnected for reason: Received Deauthentication". This is not the only time I get this message though. I get it seemingly out of the blue as well. I have contacted Comcast, and they insist, as usual, that it is my router. In this case, they may be correct, since I do understand that the wireless portion of a router can go bad long before the wired portion. I did already order a new ASUS RT-AC66U router and a Zoom 5341J Modem, since it is probably time to do so based on the number of unmentioned wireless products that we use. But, can the new phone place such a load on the network? We have always been power networks users as it is, so what on earth would a little ity-bitty cell phone add to the mix? Hopefully, the new phone's wireless radio isn't defective too. My concern is to decide whether I need to trade this phone in ASAP while I still can. I already had a horrible experience in the past with Sprint and my HTC Evo 4G that I was stuck with. Thanks in advance for any input for a noob to the forums.
Click to expand...
Click to collapse
Very interesting, and very similar to a problem I was having until recently. I kept losing my internet connection several times/day. I logged into the router and disabled WPS; problem solved. I recently moved to an apartment where there could be a lot of WPS seeking devices (including my HTC One) that were trying to connect to it. I won't get too technical, but disabling WPS solved my problems. Frankly, I'm not a fan of WPS anyway. It might be something for you to look at though.
Interesting to see such a post, I was using video call last time on my laptop and noticed horrible video quality, and turning off my phone's WiFi seemed to help a lot. I'm still trying to determine which to blame, I thought the QoS device I set up might have clogged the bandwidth before.
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
bsmith427 said:
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
Click to expand...
Click to collapse
While setting the router to wireless G only definitely fixes the problem, I did not buy high end gaming routers only to "cripple" them by using only wireless G. That ain't gonna happen. My DGL-4500 Gamerlounge router was specifically designed with gamers in mind, and it was definitely awesome. The ASUS RT-AC66U that I just replaced the 4500 with is another high end router. I am not dropping the signal at all in such a way as to be noticeable now, but looking through the logs carefully shows an occasional very quick drop every so often. It is curious, because my HTC Evo 4G started out with wireless N and then Sprint updated the software about six months after I bought it and removed the wireless N capability completely. That really pissed me off, let me tell you. So, to have wireless N problems still, with an HTC phone and Sprint, makes me highly suspicious. I would be curious to know if AT&T HTC One owners have the same trouble. I am willing to bet money they do not. Oops! Scratch that. I see an AT&T HTC One user above saying they have the same problem. Guess I cannot blame Sprint just yet.
I do appreciate your input though. I do not want to sound ungrateful in my above response. Another upcoming project for me will be to root my HTC Evo and see if I can restore the wireless N. then, I will just see if there is a problem with that radio. If not, I can place the blame squarely on whatever software tweaks Sprint places on these phones and proceed to rooting my HTC One as well, thereby thumbing my nose at Sprint.
Hmmmm......
jackzepplin said:
Very interesting, and very similar to a problem I was having until recently. I kept losing my internet connection several times/day. I logged into the router and disabled WPS; problem solved. I recently moved to an apartment where there could be a lot of WPS seeking devices (including my HTC One) that were trying to connect to it. I won't get too technical, but disabling WPS solved my problems. Frankly, I'm not a fan of WPS anyway. It might be something for you to look at though.
Click to expand...
Click to collapse
I find your answer extremely intriguing! I am pretty sure that WPS was disabled on my DGL-4500 router because I could never get it to work, so I disabled it. However, it is enabled by default on the new router I bought. I am going to try disabling it and see if performance improves on my network. I never use WPS anyway, preferring to manually set up my devices. Thanks for the input!
ctiger said:
Interesting to see such a post, I was using video call last time on my laptop and noticed horrible video quality, and turning off my phone's WiFi seemed to help a lot. I'm still trying to determine which to blame, I thought the QoS device I set up might have clogged the bandwidth before.
Click to expand...
Click to collapse
I have seen various posts on this problem advising to turn off QOS, however, since my understanding of QOS is that it is designed to prioritize the use of bandwidth properly so that things like streaming video are stutter free? Of course, everything can go horribly wrong in networking, depending on the overall circumstances. I currently have QOS turned off on my new router, but it was on on the old router. I will experiment with it later today to see if it makes a difference. I believe you can also tell QOS what to prioritize, depending on the settings available in your router software.
Wicked_Girl said:
I have seen various posts on this problem advising to turn off QOS, however, since my understanding of QOS is that it is designed to prioritize the use of bandwidth properly so that things like streaming video are stutter free? Of course, everything can go horribly wrong in networking, depending on the overall circumstances. I currently have QOS turned off on my new router, but it was on on the old router. I will experiment with it later today to see if it makes a difference. I believe you can also tell QOS what to prioritize, depending on the settings available in your router software.
Click to expand...
Click to collapse
The router I have has a list for QoS devices, and if there's something wrong with that device, it might just gulp up all the bandwidth, I think, so I turned it off. But for the software QoS, which the router might try to determine which service should take the priority, I think I didn't touch. I did turn off the WPS as someone suggested, but didn't have a chance to test the performance of video call. Of course, I'm too cheap so I just got a 3MB cable service, if that's 6, it should be hard to mess up.
ctiger said:
The router I have has a list for QoS devices, and if there's something wrong with that device, it might just gulp up all the bandwidth, I think, so I turned it off. But for the software QoS, which the router might try to determine which service should take the priority, I think I didn't touch. I did turn off the WPS as someone suggested, but didn't have a chance to test the performance of video call. Of course, I'm too cheap so I just got a 3MB cable service, if that's 6, it should be hard to mess up.
Click to expand...
Click to collapse
i had this problem with a BELKIN N router, i did a firmware update, and set it at n only(all my devices are n draft)works great now
bsmith427 said:
The "fix" for me that I saw on another thread on this site was setting it to transmit on 802.11 G standard only. No more intermittent router resets.
Click to expand...
Click to collapse
My router started having the same issue as soon as i connected my HTC One to it, except my router is a D-Link DIR-655. The solution was similar to what bsmith said, I just turned off the 802.11n mode and had it mix between 802.11g and b modes. I did that a little over a week ago and haven't had any problems since.
My guess is that the frequency of the 802.11n mode isn't compatible with the HTC One's, but again, it's just a guess so I could be wrong.

[Help] Wifi issues when going from one router to another

I'm having wifi issues.. When I use my office wireless and then come home and use my wifi... it shows I'm connected but there is no data is being sent or received. I'll restart the wifi, phone and router - nothing works?
At the office, I have a 4 year old Netgear Wireless-G router (works on B and G).... At home, I have a 1yr old Apple Air Extreme dual band router that works on B, G and N. Nothing else has any issues. I take a laptop several days a week and it connects fine to both the office and home wifi.
It has gotten so bad that I sometimes have to restore from a Nandroid or reflash my ROM just to connect at home.
It's not a ROM issue, I've had this problem on 5 different ROMs (3 Sense and 2 GPE). It's not a firmware issue, I flashed every firmware known to the HTC One in the past 2 months. It's not a Radio issue, I've flashed every radio available too and still have the issue.
Today, on my HTC, I went in to the advanced wireless settings and tried several things and then unchecked every box that was checked and re-checked them and kept restarting the phones wifi each time. It finally started working, but now I'm not sure what step got it working?
It'll probably be fine for a few days, then I'll loose it at home again.... But it's always fine at work?
Any thoughts? Is this Apples way of saying "You should have an iPhone"?
I am seeing approximately same issue over here: while I am mostly using mobile data at work, at home am on my 3rd router in as many years, just replaced an old linksys wrt600n for a netgear r6100. I would occasionally experience your problem, usually on the 5ghz network, would switch to 2.4 and then back to 5. that works all the time. there are so many variables with wi-fi connectivity, it is really difficult to investigate and diagnose. I cannot tell for sure but I think the issue is on our HTC One device side as my old ipad never dropped the 5ghz connection. I, too, tried all radio firmwares to date with same outcome.
one advice that seems to help here, under advanced wifi settings, disable the battery optimization check.
Sent from my HTC One using Tapatalk
millicent said:
I am seeing approximately same issue over here: while I am mostly using mobile data at work, at home am on my 3rd router in as many years, just replaced an old linksys wrt600n for a netgear r6100. I would occasionally experience your problem, usually on the 5ghz network, would switch to 2.4 and then back to 5. that works all the time. there are so many variables with wi-fi connectivity, it is really difficult to investigate and diagnose. I cannot tell for sure but I think the issue is on our HTC One device side as my old ipad never dropped the 5ghz connection. I, too, tried all radio firmwares to date with same outcome.
one advice that seems to help here, under advanced wifi settings, disable the battery optimization check.
Sent from my HTC One using Tapatalk
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I did have the Wi-fi optimization checked.... It is now unchecked.
Thanks for the advice!

Wifi issues.

I have been having issues with my wifi disconnecting and not wanting to reconnect for the last week and a half or so....
It only happens when i am upstairs in bed and its not every night i didn't have issues Saturday or Sunday evening.... I live in a 1980's era built townhouse the router and modem are at&t u verses but technical its dsl there isn't any fiber optic service available in the area. Girlfriend has a note 3 but no issues except a occasionally loss of wifi but reconnects immediately. Mine seems to want to connect to the other wifi's in the surrounding area and won't reconnect unless i reboot my phone... I have wifi at work with no issues....
Nexus 6 AT&T...
Sent from my Nexus 6 using XDA Free mobile app
Do you happen to have a Titanium Backup running on weekday nights? If so, Google "Titanium Backup Wi-Fi disconnect".
That actually sounds like a router problem.
That thing you have is a frankenroutermodem? It should be possible to disable the router part of it (and wifi), and plug in a proper router/wap. I recommend tplink archerC7v2 or WDR3600/4300. They're CHEAP, but good hardware (qualcomm), and supported in openwrt.
doitright said:
That actually sounds like a router problem.
That thing you have is a frankenroutermodem? It should be possible to disable the router part of it (and wifi), and plug in a proper router/wap. I recommend tplink archerC7v2 or WDR3600/4300. They're CHEAP, but good hardware (qualcomm), and supported in openwrt.
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Click to collapse
AT&T u verse came out Wednesday tested router made a few adjustments but router is fine in there option..
Dropped wifi signal last night twice no one else on wifi had to reboot phone twice for it to reconnect... Lost wifi again this morning but this time downstairs..... Wouldn't reconnect until i rebooted
Sent from my Nexus 6 using XDA Free mobile app
Robert7107 said:
AT&T u verse came out Wednesday tested router made a few adjustments but router is fine in there option..
Dropped wifi signal last night twice no one else on wifi had to reboot phone twice for it to reconnect... Lost wifi again this morning but this time downstairs..... Wouldn't reconnect until i rebooted
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"is fine in their opinion". AKA *the are all crap*.
That only means that what is trash is working as much LIKE trash as can be expected.
Try good equipment, not that junk. I can just about GUARANTEE that a proper router WILL WORK.
doitright said:
"is fine in their opinion". AKA *the are all crap*.
That only means that what is trash is working as much LIKE trash as can be expected.
Try good equipment, not that junk. I can just about GUARANTEE that a proper router WILL WORK.
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Click to collapse
Went to AT&T they referred me to there device resolution center in which after 20 minutes the tech said it was not the phone...
He stated he played youtube over 20 minutes under there wifi along with several other devices and my phone never once disconnected..
He suggested i call at&t u verses and have the. Replace router with another make and or model
Sent from my Nexus 6 using XDA Free mobile app
Mine disconnects overnight, and never reconnects to wifi or cell data. I don't think that's what you're talking about though?
I have the exact same problem. So I tried connecting an old belkin router through my uverse router and it didn't seem to help the situation. So I don't know if its my phone or my WiFi routers.

Wifi problems or not? People without problems welcome :D

Hello all together,
I'm considering to buy this phone (actually for quite some time ). Apart from the OnePlus service (which should not be part of this thread right now) what bothers me most are the Wifi problems I am reading about.
Problem is, when reading throgh the internet, you never known whether all or only the people with problems are speaking up.
So maybe to lower mine and the doubts of others, people owning this phone could quickly post wether they do experience wifi problems or not.
Thanks in advance
My OP3T did have some major wifi issues when I first got it. Regardless of whether I connected it to my router's 2.4 Ghz or 5 Ghz bands, it would momentarily disconnect every few minutes and then reconnect within seconds. It wasn't a major issue for most tasks, though some games that required a constant internet connection did get interrupted. Oddly, the wifi worked flawlessly on my school's network, so I'm assuming the issue is router dependent.
Then OOS 4.0.3 was released a few weeks ago, and with it the "disable IPv6" option. I had read that IPv6 did cause some problems with older routers, but I couldn't force it off on mine. Enabling the disable option on the phone seems to have cured it of all its disconnect problems. It's working consistently now.
No problems at all.
Ever
Anova's Origin said:
My OP3T did have some major wifi issues when I first got it. Regardless of whether I connected it to my router's 2.4 Ghz or 5 Ghz bands, it would momentarily disconnect every few minutes and then reconnect within seconds. It wasn't a major issue for most tasks, though some games that required a constant internet connection did get interrupted. Oddly, the wifi worked flawlessly on my school's network, so I'm assuming the issue is router dependent.
Then OOS 4.0.3 was released a few weeks ago, and with it the "disable IPv6" option. I had read that IPv6 did cause some problems with older routers, but I couldn't force it off on mine. Enabling the disable option on the phone seems to have cured it of all its disconnect problems. It's working consistently now.
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Click to collapse
so turning off ipv6 support int he wifi settings helped? gonna try! thanks
masri1987 said:
so turning off ipv6 support int he wifi settings helped? gonna try! thanks
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Click to collapse
Please report back. Would be interesting if this is some kind of definite fix
i have not used the Stock OOS Rom Was using this phone from like a month and running with custom roms tried many and i have not seen any wifi issues
I've had the one plus 3t since December and I have never had any wifi issues. I've used stock OOS and Los and wifi has always been great for me
Hello,
I'm having no problems with the WiFi, no problems at all. But I do have a problem with cellular data, it randomly turns off in the middle of a YouTube video or while browsing social media. I'm hoping they fix this in the future.
Cheers!
Wifi is pretty good... when you're sitting next to the router...
I get about 60mbits down when I'm next to the router and about 1mbit when I'm in my room. My oneplus one, my dads iPhone, my laptop and my shield tv do not have this issue.
It seems like the Wifi range is absolute crap which is really the only thing I don't like about this phone.
Thanks for the answers so far. Not as bad as I thought
noahvt said:
Wifi is pretty good... when you're sitting next to the router...
I get about 60mbits down when I'm next to the router and about 1mbit when I'm in my room. My oneplus one, my dads iPhone, my laptop and my shield tv do not have this issue.
It seems like the Wifi range is absolute crap which is really the only thing I don't like about this phone.
Click to expand...
Click to collapse
I heard about the lack of speed but this is by far the slowest I read about
I just got my 3T two weeks ago. It came with Marshmellow and I immediately upgraded to OOS 4.0.3.
I am connected to a 5.GHz WiFi connection in my house and never had any problems.
I don't play games on my phone so I can't really test gaming.
I am Systemless Rooted with Magisk with a pass for SafatyNet, meaning I should be able to use mobile payments but I have yet to try.
I doubt the fact that I am rooted is making a difference in terms of my WiFi connectivity.
I can test my 2.4Ghz connection in the future. I have not done anything with IPv6 or modified anything in regards to my WiFi settings to make things better. I simply connected my phone to my 5GHz network and started downloaded apps and etc.
I hope this helps.
Didn't have any issues yet. The only thing I agree on is the poor WiFi range. I had exactly zero inhouse issues neither with my iPhone 6s plus nor with my nexus 6p. But with my oneplus, I loose connection in my kitchen, which is like 10 meters far from my router. Pretty afraid of this being persistent.
Gesendet von meinem Nexus 6P mit Tapatalk
brooon said:
Didn't have any issues yet. The only thing I agree on is the poor WiFi range. I had exactly zero inhouse issues neither with my iPhone 6s plus nor with my nexus 6p. But with my oneplus, I loose connection in my kitchen, which is like 10 meters far from my router. Pretty afraid of this being persistent.
Gesendet von meinem Nexus 6P mit Tapatalk
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Pretty afraid this would be an issue when I move to a bigger house
No problems at all.
Ever
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Click to collapse
Same here
Thanks again for all the answers .
I think suppose there are definitely a lot of people without any problem concerning wifi connection drops.
The thing with the poor connection is definitely something but that I already knew.
No wifi issue for me.. Stock OOS 4.0.3 rooted
As far as I know it doesn't necessarily connected with the problems in the android device. My causing is using the same phone and as I remember he used to face some issues but later he found out that the phone works well, but he has issues in the wi-fi router he is using. To avoid this kind of problem I would like to recommend you to get acquainted with the following article 192.168.l.l login . Hope it will be helpful for you!

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