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Question on range of Wifi on Note?

Just wondering if anyone else notices poor range with the wifi on the Note? I switched from an iPhone and noticed the range on the Note doesn't seem as good.
Otherwise, loving the Note!

divinestyler said:
Just wondering if anyone else notices poor range with the wifi on the Note? I switched from an iPhone and noticed the range on the Note doesn't seem as good.
Otherwise, loving the Note!
Click to expand...
Click to collapse
it's not only the Note I would suffice as being weak on WIFI... all android phones have some wifi issues.. e.g. always saying "Obtaining WiFi address..." and etc.
it's not the device that is actually having the issue rather it is how Android is implemented. Between any other OS, windows, symbian, IOS, blackberry OS... android seemed too far distant in managing Wifi capabilities and reception. I know this for the fact that when I had my E7 before, I used to connect to public wifi hotspots without any issue at all. Simulating it back on my S2, and on my Note... it takes some considerable time before my device would connect to the hotspot.
Again bud, nothing to worry about.. your not alone on this... this issue (on my end though) happens only if my note scans public hotspots first time.,and takes really a couple of minutes to connect to the said wifi connection....sometimes even the connection fails.. and I have to reconnect again... but eventually it will connect (it would say 'connected').
So cheerup... to sum it up again, its not your device.. but the OS itself that needs some revisions from Google itself.
Don't forget to hit 'Thanks' if I've helped you someway or the other.

letters_to_cleo said:
it's not only the Note I would suffice as being weak on WIFI... all android phones have some wifi issues.. e.g. always saying "Obtaining WiFi address..." and etc.
it's not the device that is actually having the issue rather it is how Android is implemented. Between any other OS, windows, symbian, IOS, blackberry OS... android seemed too far distant in managing Wifi capabilities and reception. I know this for the fact that when I had my E7 before, I used to connect to public wifi hotspots without any issue at all. Simulating it back on my S2, and on my Note... it takes some considerable time before my device would connect to the hotspot.
Again bud, nothing to worry about.. your not alone on this... this issue (on my end though) happens only if my note scans public hotspots first time.,and takes really a couple of minutes to connect to the said wifi connection....sometimes even the connection fails.. and I have to reconnect again... but eventually it will connect (it would say 'connected').
So cheerup... to sum it up again, its not your device.. but the OS itself that needs some revisions from Google itself.
Don't forget to hit 'Thanks' if I've helped you someway or the other.
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Click to collapse
I don't think the OP was asking about why it takes long to connect to wifi. They want an explanation of why it won't stay connected when he is a far distance from his router. My suggestion is to check the settings that are best for the Note hardware and adjust your router settings accordingly. If you still have a problem then it will be something that is obstructing the signal of the router. I had the same problems with my Linksys router until I adjusted the settings to fit my devices better.

Deth Becomes You said:
I don't think the OP was asking about why it takes long to connect to wifi. They want an explanation of why it won't stay connected when he is a far distance from his router. My suggestion is to check the settings that are best for the Note hardware and adjust your router settings accordingly. If you still have a problem then it will be something that is obstructing the signal of the router. I had the same problems with my Linksys router until I adjusted the settings to fit my devices better.
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If you look in a bigger spectrum bud, you will see that WIFI connection AND issues have always been one of the perennial issues in android. Not just with the Note, but includes the Moto Droid, Vibrant and even the htc one X as well. The OP states that he is using the same wifi connection on his Iphone and he doesnt have that issue at all. Only on his Note. So on my understanding on what you say.. How could it be a router setting or an 'obstruction on the signal of his router' if and if he can connect perfectly fine on his Iphone? given the two phones on 1 wifi infastructure.. only his Note fails.. the Iphone doesn't. What's your take on that?
@OP
anyway, You can try to see if you can download and run this app from playstore.. it's called Wifi fixer. Download that and see how your poor wifi range connection fares.
Cheers.

letters_to_cleo said:
anyway, You can try to see if you can download and run this app from playstore.. it's called Wifi fixer. Download that and see how your poor wifi range connection fares.
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Click to collapse
Great, thanks for the suggestion - downloading and will try it out! :good:

Just a followup: Tried wifi-fixer but didn't seem to help address the range issue, but thanks again for the suggestion. Any other ideas to resolve?

As for the poor wifi range for the note this is a noticeable issue we all encounter in compare to other mobiles vendors now i even have my access point over my bed and still not got full signal , for the lag in authentication and connecting time i found that playing with diffrent types of wifi encryptions on ur router or accesspoint side will solve this issue, i have no problems in that.
↖(^▽^)↗ Sent from Rego Galaxy Note ↖(^▽^)↗

So is this a hardware issue? I've played with various roms (criskelo, kingdroid, rocket, stock, etc) and they all seem to have the same range issues. Just curious.

divinestyler said:
So is this a hardware issue? I've played with various roms (criskelo, kingdroid, rocket, stock, etc) and they all seem to have the same range issues. Just curious.
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Click to collapse
try latest modem, buffer tweak for build.prop, try wifi high performance widgets.
then you will realize that it drink more juice when you increase the performance, it wont be able to beat intel's wifi(4-5bars) or linksys wifi(2-3bars), but at least you will see 1-2bars.

HTC One wi-fi keeps resetting my DLink DIR-655 router.

Every ten or fifteen minutes when using the phone the router will reset. So I don’t just lose the wi-fi on the phone I lose my desktop internet connection. I have the latest firmware (1.35NA) for hardware version A4. ???
Someone suggested the power hog mode in the phones wi-fi settings but that no help.

Same issue with me? Any help is appreciated.
Sent from my HTC One using xda app-developers app

I guess were just SOL. I’ve looked around on the net and the HTC One X and S had Wi-Fi issues also. This seems like kinda a big deal. Are they going to fix it or whenever you go someplace with a certain brand or router your just screwed?
I’ve had my router for some time now and none of mine or any of my friend’s laptops or phones or printers caused a problem. I was really hoping this One was the one but I guess it is getting returned.
Hackers?! Who needs em, I just walk around with my HTC phone and reboot routers.

Spent some hours with Sprint and HTC but they say they have never heard of the issue and just want to replace the phone.

Been looking around some more and it looks like the other ‘One’ models had Wi-Fi issues as well. I’ve tried some suggestions. Disabling WISH and QOS on the router seems to have made the dropout less frequent but there are still fits of them. Others also said to use WPA and not WPA2 and try a different Cipher but you should not have to do this just to get a new phone working. No other device has had an issue with my router or its settings. I guess I’m the only one though. Maybe no one uses router at home with encryption and passwords just free or open hotspots.

I also have this problem and the only fix i found for it was to set my router to use wireless G only, something with wireless N was causing the reboots on my router..btw i i have a dlink extreme N router...hope this helps u
Sent from my HTC One using Tapatalk 2

not to take this slightly off topic, but i have never had any good luck with dlink routers and wireless devices in general. i thought comcast was to blame for all of my internet issues, but they were all solved when i switched router brands.
not saying the phone and router shouldn't play nice, i just think the dlink brand of routers in general has these issues. cisco/linksys and even asus have worked a lot better for me. i own the dir-655 and that thing has never been able to handle wireless traffic without dropping connections constantly (to laptops, apple and lenovo, to tablets, nexus and ipad, to phones, iphones and a variety of android devices)

Yeah..im actually planning on picking up a linksys router this weekend
Sent from my HTC One using Tapatalk 2

Tanquen said:
Spent some hours with Sprint and HTC but they say they have never heard of the issue and just want to replace the phone.
Click to expand...
Click to collapse
If the router resets, it's a router issue, it shouldn't do that, whatever bad signals are sent to it, especially if you have remote management turned off

Lol I thought my DI-655 was defected and now I see this thread
Changed to Linksys E2500 and problem solved.

godutch said:
If the router resets, it's a router issue, it shouldn't do that, whatever bad signals are sent to it, especially if you have remote management turned off
Click to expand...
Click to collapse
You’re are not wrong but I don’t see lots of people saying that the DIR-655’s 802.11n don’t work. I do see lots of people with HTC One, One X, and so on with Wi-Fi issues. The DIR-655 has been out for a while with no more firmware updates. No other devices have this issue and I had the DNA for a time and used it on the same router without issue. Just got a message from DLink and they just act like HTC. Have you tried other 802.11n devices it must be the phone that is at fault.

slackercow said:
not to take this slightly off topic, but i have never had any good luck with dlink routers and wireless devices in general. i thought comcast was to blame for all of my internet issues, but they were all solved when i switched router brands.
not saying the phone and router shouldn't play nice, i just think the dlink brand of routers in general has these issues. cisco/linksys and even asus have worked a lot better for me. i own the dir-655 and that thing has never been able to handle wireless traffic without dropping connections constantly (to laptops, apple and lenovo, to tablets, nexus and ipad, to phones, iphones and a variety of android devices)
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Click to collapse
Well I've never had this happen with any of the many Wi-Fi devices I've had. I even had the DNA for a time a few months ago and it did not do this. I know the feeling when you come to the conclusion that one brand sucks but I’ve found that they all can have issues. I’ve been reading up on new routers and seems like Asus has issues, even read a review where they had dropped connections. Maybe they were in a bad spot. Maybe one too many of my neighbors is clogging up the Wi-Fi now. ??? I just know this is the only device that has done this and as usual all the manufactures involved just point fingers.

D-Link sadly makes unremarkable garbage. I have found that most residential router models are very bad....
I now use commercial grade Mikrotik routers that cost less than the Residential routers. The Mikrotik router NEVER goes down.... I have an up time that is 1.6 years and that was its installation date. I probably should update the firmware, but why reboot it.... It's working fine.
Models like this one RB/751U-2HnD are great.
***Beware nontechnical users will have no clue how to use it.

I have been having the same problem. WiFi drops every ten minutes or so. The router doesn't reset though, I just lose signal and have to turn WiFi off on the phone and turn it back on again I know the WiFi still works because my husband had it working on his iPhone at the same time mine drops. I've only had the phone since today and I need to have WiFi work because I don't get a good signal at my work. There gas to be done sort if software fix for this problembecause I see a lot of posts about this same issue.
Sent from my HTC One using xda app-developers app

Well I've-
Set the phone for Best Wi-Fi performance, uses more power.
Disabled WISH & QOS.
Restarted the phone and router a few times.
Today I'm trying:
Set the phone to 2.4GHz only.
Set a DHCP reservation for the TCP/IP address.
The next step would be to use 802.11g only.

Yeah...tried just about everything also, and sadly Wireless G only was the only thing that worked....
Sent from my HTC One using Tapatalk 2

i3am5not8real13 said:
Yeah...tried just about everything also, and sadly Wireless G only was the only thing that worked....
Sent from my HTC One using Tapatalk 2
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Click to collapse
That's lame but I don't get why my HTC DNA did not seem to mind the DIR-655. Did you try to re-flash the router? Going to 802.11g only takes me down to 20MBPS from 27 with 802.11n.

Hello, I am having the same problem but with a DLink DGL-4500 router, its really annoying

Yep, tried reflashing firmware and restoring to factory defaults, still sno go...yeah the drop in speed really suck, really noticeable when streaming vids
Sent from my HTC One using Tapatalk 2

i3am5not8real13 said:
Yep, tried reflashing firmware and restoring to factory defaults, still sno go...yeah the drop in speed really suck, really noticeable when streaming vids
Sent from my HTC One using Tapatalk 2
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Click to collapse
I could not tell the difference. With N only setup and everything at auto it would just show 55-65 Mbps in the router status. I forced the transmission rate and channel width to the highest settings and while the Mbps on the router status page would then show 130-150Mbps it was still just as slow. The Wi-Fi analyzer on the phone still showed a 65 Mbps connection. ???

Wifi Issues?

Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.

ShamanicEnzan said:
Is anyone else having an issue where your device will be hooked up to a wifi network, will still indicate you're connected but no data will sync? I email myself and nothing happens. Happens with FB, Email, Gmail, and Voice Controls don't work.
Click to expand...
Click to collapse
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...

TheKaz said:
I have that issue with my gNex and my wife's DNA on our home network. I don't think it is necessarily this phone, but I am not convinced (yet) that it is my router, either...
Click to expand...
Click to collapse
It comes and goes, it looks almost app specific. I say Hello Google Now, and it seems to lock up on recognition or says it can't connect to google....but I'm able to browse the internet.

Yeah I've been having a ton of WiFi issues with this phone.

Slusho said:
Yeah I've been having a ton of WiFi issues with this phone.
Click to expand...
Click to collapse
I called Moto and after dealing with their terrible level 1 support I got the following:
HERE ARE THE INSTRUCTIONS FOR DOING THE WIPE CACHE PARTITION:
This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
4. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
5. Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and Vol Down key, and start the process again.
6. The device will display additional menu options (Text will appear in BLUE)
7. Use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe
9. The device will reboot and start the normal power up sequence
Ever since it hasn't had any problems, but it's only been a few hours as well.

The issues started happening again...turned off wifi and everything resynced perfectly...

ShamanicEnzan said:
The issues started happening again...turned off wifi and everything resynced perfectly...
Click to expand...
Click to collapse
Have you tried it on a different router?
Sent from my Nexus 7

phositadc said:
Have you tried it on a different router?
Sent from my Nexus 7
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Click to collapse
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC

ShamanicEnzan said:
I haven't been able to yet, I'm hoping to at work, but my current router works with my laptop and my old HTC
Click to expand...
Click to collapse
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7

phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
It was set to auto, I set it to 2.4 ghz...now to wait if it happens again.

phositadc said:
If it doesn't work properly with a different router try exchanging it. Also have you gone into advanced WiFi settings and forced the moto x to 2.4 GHz? If give that a try.
Sent from my Nexus 7
Click to expand...
Click to collapse
The force to 2.4ghz actually made the problem occur a lot faster, any reason it might be due to the massive amount of wifi networks around? When I set to scan 5 ghz there was only one still open, I might go into my router and see if I can change the atenna settings.
EDIT: Turns out if I go to 5 ghz my computer can't connect, but I changed the channel to something less populated in the area to see if that helps.
DOUBLE EDIT: It appears to occur after I'm supposed to get a Facebook notification, at that point I don't get any more notifications....attempting to clear out facebook data and cache to see if that does anything

Try disabling WMM on your router.

drilus said:
Try disabling WMM on your router.
Click to expand...
Click to collapse
Forgive the stupid, but what's WMM short for in case that's not readily apparent?
Edit: I've also noticed the problem is exponentially worse after I upload pictures to facebook
Edit Edit: Found WMM, turned it off, let's see what happens.

I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:

alicepattinson said:
I has this kind of issue before and did a cold boot but nothing happaned. so my last option was to do a restore. After that, my WIFI connection got okay again. problem solved :silly:
Click to expand...
Click to collapse
You mean full reset? It looks like I may have to do that with the idle battery drain issue anyways....so that's the last resort.

Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?

2.4 ghz wifi issues
matt87n said:
Hey guys I'm having a similar issue with my moto x on the 2.4ghz band. Speeds are very slow and sometimes cut out completely. Im getting a download speed of about 300kb/s on 2.4 both on auto channel and it doesn't rlly change once I change it manually to an open channel using WiFi analyzer app. My download speeds on 5ghz hit 4000kb/s even with a much lower signal strength.
YouTube and Netflix is unusable and growing the internet sucks. I usually just use the 4g network while at home cuz its a thousand times faster but I'd like this to be fixed regardless. Has anyone found a solution or explanation?
Click to expand...
Click to collapse
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.

glimmer00 said:
I'm having these issues too. Got the GSM Developer Edition on 11/29. It immediately updated to Kit Kat OTA so I'm not sure whether it had the issue prior to Kit Kat or not. This only happens on 2.4 ghz wifi and only with one of my routers at home, a Netgear WNDR3700v2 running OpenWrt Attitude Adjustment (I tried upgrading from Backfire to see if it would help, it did not). The other router is a Linksys WRT350N and when the phone is connected to that one the problem does not happen. Note, that there are 2 laptops, a Samsung Galaxy S2, and a Kindle Fire HDX that have zero problems with the WNDR3700. All can transfer data perfectly fine and at high speeds. Thus I do not think the router is bad. Have not checked work routers. 5 ghz wifi is totally fine and indeed very good with this phone.
For me, the problem is that the phone seems unable to receive data at high speed (over 1Mbps) on 2.4 ghz wifi in any area where the signal isn't perfect and sometimes even in the same room as the router (although usually it is fine there). Oddly in many cases when it has trouble receiving it can send data much faster. It almost seems like it might be some kind of interference as it is rather random.
At this point I'm wondering if the phone has a defective 2.4ghz subsystem, though that seem unlikely due to good transfer with the WRT350N, or if this is some kind of wifi tuning software bug in the phone.
Any info would be appreciated. Does anyone have this issue who did not have the issue on Jellybean? Am wondering if anything changed with wifi for the update? Note, I have tried clearing the cache in recovery as noted in another thread with no luck. Anyone have the WCNSS_qcom_cfg.ini file from Jellybean for this phone? Would rather not reflash just for 1 file.
Thanks.
Click to expand...
Click to collapse
For what it's worth I have this same Netgear router and have had the same connectivity issues on both 4.2.2 and 4.4.
I did some reading today and found a couple possible fixes I plan on trying out. First one is to disable WMM. Secondly I found on the official netgear forums that they have had major issues (some of which you've described) with all firmwares ending in the .30s and went so far as to pull them from their download section.
My router was running firmware .36 and I successfully downgraded it to the latest stable firmware .12 that netgear now recommends.
Hopefully 1 of those 2 fixes improves the performance, at any rate I really think it's something with the router itself and not the moto x.
Sent from my XT1060 using xda app-developers app

Thanks for letting me know this was also an issue on 4.2.2. Saves me the trouble of flashing back just to test.
I will be interested to know if your using official netgear 1.0.0.12 firmware fixes the issue for you. I haven't actually ever used the official firmware as I've run OpenWRT since I got the router a year or two ago. 10.03.1 had the issue, and it appears 12.09 does as well. I may try a trunk build at some point to see if that changes anything.
I had previously written that all was well on the 5 ghz band. This appears to not be 100% correct. Yesterday evening and this morning I found myself "connected" to the 5ghz band without actually having working internet. Toggle wifi on/off fixes it, but I shouldn't have to do it.
Not sure if this helps, but on the 2.4 ghz side things do work better on one side of the house vs the other. Also it seems that I can get a very fast connection at times and then it stumbles and gets stuck going under 1 Mbps. I still suspect either a defect or some kind of low level radio issues with the moto or the router regarding interference from neighboring wifi access points (there are a lot around me, single family houses on small lots). However, keep in mind no other device has these issues but the moto. In the rare instance I venture into a bad signal pocket the signal indicator goes down and speed slows or they lose connection vs the moto where it can show excellent signal and have no/nearly no connectivity.
I haven't tried it for long, but switching to wireless g mode vs ng may improve stability though I only briefly tried it. I did walk around part of my house checking the Mbps with the app "WiFi Speed Test" and while way slower than N mode it was far more stable. Even if this does work it is a definate downgrade in speed though.

Well its only been a day or two so it may be too early to tell, but so far my wifi seems much better after making those two fixes I mentioned above. This is on 2.4 band, the 5ghz band doesn't provide me enough signal strength to use all the time (router is too far from my bedroom).
The main issue I was having was my wifi signal would cut out even though it still showed a good connection. I could swipe down on the status bar and see no download arrow next to the wifi icon so I knew I wasn't receiving data. However a simple disconnect and reconnect to my wifi would fix the problem until it happened again. This seemed to be most common while watching YouTube videos, in fact it happened far too often which is why I went searching for a solution.
So as I mentioned things seem to be better for sure so far but I need to give it a week or so to see how much it is really helped, but so far I can't remember any wifi cutting out since I've made those two fixes.
Sent from my XT1060 using xda app-developers app

Wifi issues please help me !

I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....

Does it work with other wifi, like your workplace, library, etc.
Most likely, you need a new router or need to update firmware on your wireless router.
It happened to me before with my other phone and my new router fixed the issue. Actually, it just happened this weekend, I cannot connect to hotel wifi with my Razer 2 phone and my wife can (Huawei P30).
VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse

VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse
I would keep the phone because otherwise it's a good phone. I was having similar issues with the Official PIE MR1(version 3110 in the "about phone" section) it got better over time but not by much. I have a very old 1st generation 5Ghz dualband N router, but it works great on my campus network with their 5Ghz AC routers.
If you're feeling brave then you can downgrade to the older Oreo firmware which seems to have much better wifi and cell connection, or you can try using Arter97's kernal via a similar method if you're attached to Pie. There are plenty of guides on how to do the downgrade/Kernal change and all the files are on Razer's site or here in this device forum for it, so it's not hard to do if you're good at following the directions. I'm still testing the wifi performance changes on Arter97's kernel, but I'll update this reply if there's anything conclusive.
Aside from that, your options are: Try upgrading to an AC wireless router that supports Beam-Forming at least, just waiting it out to see if your phone gets better at connecting(maybe even try moving the router to a different spot), or as a last ditch try replacing the phone with another RP2 or another brand...

That may be because your home wifi can't connect to Google server, China is very common, but it doesn't mean you can't go online.

Wifi problem on s10/+ !!!

My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!

mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
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Click to collapse
here does the wifi issue happen? just at home? on public wifis as well? work wifi? is your vpn turned on? thats a common thing that causes issues.

mipepim said:
My wifi keeps dropping as well, it's getting to the point where I might return to Samsung unless it's fixed in a firmware update!
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Same problem started to happen recently with my phone but only with 5GHz WiFi.

Getting the same problem with 5ghz as well, have to shut it off and then reconnect to the router. Their networking coding is a disgrace, tons of complaints about it all over the place and Samsung does nothing.... I can't return my device but if you're still within the period of being able to, I would if I were you. I absolutely hate this device and all its problems.

I"m having a similar issue. First I noticed that LTE would stop working until I rebooted. Then the wifi would glitch up the same way. I'm not sure if it's the switch from one to the other, or what the deal is. The worst part is it's not repeatable. It just seems to do it randomly.

I have encountered the same problem with wifi dropping. I went to wifi setting and forget network and reboot. Punch the password back. Its working fine now. By the way im using the latest s10+ firmware rooted

Hi guys,
I was faced to the same issue since I bought my S10e. DO not mind the solutions proposed on generic sites (thecellguide.com, thedroidguy.com), they're garbage, totally irrelevant (reboot your phone, erase your cache blabla).
I've tried several hypothesis to troubleshoot this issue (very inconsistent wifi connection with my TPLink 4G routeur MR600, disconnecting every minute or so). In fact, tens...
And the final word seems to be, as observed by other users: 5GHz. After disabeling the option on my routeur (switching all traffic to 2,4GHz) everything is fine. For now.
Good luck
Chris (Fr)

I've also had this issue on the S10E where the wifi would be connected but no internet. After a few minutes it would no longer see the wifi. 5ghz of course. 2.4 no problem. I noticed this happened right after login to Samsung account. Now that I'm logged out Samsung account wifi is all good. I'm on the oneui 2 Jan sec update.

I have the same problem with my girlfriend's Samsung S10, it keeps disconnecting from 5GHz. Just now I switched her to 2.4GHz to see if it solves the problem. All our other devices (HTC One M9, 2x laptops, raspbbery pi 3, chromecast, google home) have no problem with the WiFi on either band.
Samsung really has a problem with it's network code, I also had a problem at work with Cisco APs when an Apple device and the Samsung S10 where on the same network it would bring the whole network down. It was some multicast bug where the Apple would announce itself as the gateway only when an S10 was present.

It's happened to me but never until after the last update. I noticed yesterday I was connected with no internet.