Wifi issues please help me ! - Razer Phone 2 Questions & Answers

I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....

Does it work with other wifi, like your workplace, library, etc.
Most likely, you need a new router or need to update firmware on your wireless router.
It happened to me before with my other phone and my new router fixed the issue. Actually, it just happened this weekend, I cannot connect to hotel wifi with my Razer 2 phone and my wife can (Huawei P30).
VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse

VeryCoolAlan said:
I literally just switched from the Note 9 to this phone again because I loved it the first time....
But then after using it for a few hours I noticed the wifi would disconnect and reconnect and then when it did reconnect it would say "connected, no internet" and it's been like that ever since ...I had to connect to my slower 2.4Ghz connection instead of my super fast 5Ghz one because that's the only thing that is working....doesn't make sense because EVERYTHING else in my house is working perfectly it's just this phone....any fixes or should I just get rid of this phone.....
Click to expand...
Click to collapse
I would keep the phone because otherwise it's a good phone. I was having similar issues with the Official PIE MR1(version 3110 in the "about phone" section) it got better over time but not by much. I have a very old 1st generation 5Ghz dualband N router, but it works great on my campus network with their 5Ghz AC routers.
If you're feeling brave then you can downgrade to the older Oreo firmware which seems to have much better wifi and cell connection, or you can try using Arter97's kernal via a similar method if you're attached to Pie. There are plenty of guides on how to do the downgrade/Kernal change and all the files are on Razer's site or here in this device forum for it, so it's not hard to do if you're good at following the directions. I'm still testing the wifi performance changes on Arter97's kernel, but I'll update this reply if there's anything conclusive.
Aside from that, your options are: Try upgrading to an AC wireless router that supports Beam-Forming at least, just waiting it out to see if your phone gets better at connecting(maybe even try moving the router to a different spot), or as a last ditch try replacing the phone with another RP2 or another brand...

That may be because your home wifi can't connect to Google server, China is very common, but it doesn't mean you can't go online.

Related

[Q] Wi-Fi Woes

Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
When you have wifi on, go to menu settings and 'Wireless and network'. In Wi-Fi settings you can change the Wi-Fi timeout.
nickbarbs said:
Ok I have a very iritating problem.
My captivate works amazing in all ways... except one. When I'm at home connected to Wifi, within a few mins of me putting the phone down, or even mid use, the wifi will just stop working. The icon still shows it to be connected however no apps are able to actually get internet. A quick pulldown of the quick access menu and tapping wifi off and back on again gets it going great... for another 5 mins. Then the same thing happens.
Its been like this ever since I got the phone, even after flashing different roms. Now i'm running a Linksys Wireless - N router - maybe they're not playing nice?
I dont think its a hardware fault because when I serve wifi, IE the captivate is an infrastructure mode access point for 3g, it stays on consistently and my laptop can tether for 2 hours or more.
Anyone know what might be causing this?
Thanks
Click to expand...
Click to collapse
Try goin to settings->wireless and networks-> wifi settings (menu key)advanced and set the sleeping policy to never
I've done that...
i *Think* i've fixed it. I was using WPA2 IPK encryption or whatever.. Switched back to the 64 bit crappy WEP. Wifi was on all night and all morning with no cut out.
Might be just another linksys-is-crap situation.
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
gluvox said:
HI, I figured I keep my wifi woes within a singe thread so.
I have an old D Link WBS 2310 router.
I recently got a message from AT&T that I'm near my data limit. This surprised me as my last cycle I barely got near 500mb. Since my bill isn't ready yet, I can't see exactly what it is I'm doing to use so much data.
TO be safe I figured I'd pull out my old router and set it up. After hours of hassle getting it to work on my new computer, I wasn't able to get my Captivate to hook up to it.
My laptop works fine. It gets a fast wifi signal, but my phone just says "Obtaining IP address" for a while and then gives up.
My phone gets wifi at work, at friends', at coffee shops - but not at home.
I've tried this with no encryption, WEP encryption and WPA2 encryption.
Each time my laptop would hook up to the wifi but my phone wouldn't.
I searched some other forums and found similar problems with HTC phones.
Some answers say that D Link sucks. But that answer applies to other brands as well.
Do I need "n" wifi, rather than "g"?
I don't want to buy another router only to find it still doesn't work.
Any help?
Click to expand...
Click to collapse
part of the IEEE 802.11n standard is backward compatibility with all previous 802.11 standards IIRC, so there should be no need to buy a new n device.
HOWEVER, i am also having issues with my wi-fi and my g capable router. i will meddle around with some phone and router settings to see if i can fix this, this is one area were i can actually be of some use on this forum
Hi. It turned out the wifi was broken on my captivate. I reset it to stock and it's all better. It had been working up to the previous day so I assumed that it was still working. The router goes down intermittently in general, so I've ordered a new one to see what's up.
Hi, I'm back! So after resetting the phone and getting wifi to actually connect (rather than being stuck searching for IP address), I'm now having the exact same problem is the OP. The OP seems to have solved this by switching to WEP. I tried this and it doesn't work. My timeout is set to never. Also, it's the same at home (I replaced my router) as well as at Starbucks and a friends house.
I'm connected, but can't download or sync. It works initially and then stops, and then comes back in briefly and then stops, all the while "connected." Sometimes I can fix it temporarily by turning off wifi and then turning it back on.
SO what's the deal? Is it a hardware problem? Is there some secret magic code?
edit: Just disabled encryption - same problem.

Galaxy Tab 'forgets' to reconnect to wifi?

I've notice a slight issue with my Tab. Sometimes, when it's been left sleeping for a while it 'forgets' to go back to wifi and stays on 3G connectivity, even though I'm sitting right next to the wlan router. If I check the wifi settings, the network is listed as 'out of range'. If I turn off wifi and then back on again, it connects without any trouble.
Has anyone else noticed this behaviour?
This is most certainly a router issue. The simplest fix is to reserve ip up for the tab and use fixed up settings.
I do this with all my LAN devices anyway because it adds a little security, as well as better interconnectivity.
But really you should investigate the router.
Somehow I doubt that. I'm using DD-WRT running on the classic LinkSys WRT54G, a combo that is widely famed for it reliability. I also have the router set up to serve a fixed IP to the Galaxy Tab, determined by the MAC address of the Tabs wireless interface.
I'm also running quite a few other wifi devices with the router, including three other android devices (G1, milestone, nook), and none of them show the same behavior.
I see... how many of your other devices use a dual band revision n radio? In my experience this can be a headache, even for custom firmware.
None, as far as I know. I'm not entirely sure about my wifes Motorola Milestone, but I'm pretty sure the G1 and the nook use bog standard 802.11g. I think you're right that this might be the problem. Any ideas how to improve that? It's not really a problem, just a slight blemish on the otherwise awesome experience.
This is well known android behavior making wi-fi sleep to preserver battery.
There are some mods to keep it on when sleeping.
Khisha said:
This is well known android behavior making wi-fi sleep to preserver battery.
There are some mods to keep it on when sleeping.
Click to expand...
Click to collapse
Yes, and there's nothing wrong with that. I certainly don't want wifi on all the time, I just want it to reconnect when it wakes up.
Ill look into your router tomorrow, but atm I'd say there wont be much you can do other than force g only on the router. This will stop the tab from sending crc/ plcp overhead on both bands. Crazy as it sounds, the tabs radio is actually interfering with itself in this scenario.
I just replaced my HTC HD2 with the Samsung Galaxy Tab and have the exact same problem. The HD easily picked up my work and home WiFi when I moved between them, but the Tab 'forgets' to reconnect after standby.
I'm having this problem too. Every morning I need to turn off the wifi, then immediately turn it back on, before it will reconnect. This is with an Asus WL520GC running DD-WRT.
Yes, seems to be a router/device compatibility issue.
My tab works fine in my uni network (and it has quite a few dark spots), all of my friend's networks but it intermittingly fails to reconnect to my home wlan. I have a sky router (sagem actually).
Sent from my HTC Vision using Tapatalk
I have seen this on various routers before and encountered it again last night.
There is a discussion on the cause here:
http://forum.xda-developers.com/showthread.php?t=839367&highlight=connect+wifi&page=3
It is due to the lease expiring from the access point and the device requesting the old IP with first sending a discovery message.
One work around - not the best - is to reboot the router. Then the Tab seems able to connect. Also I think if you connect ofter to the router you might not see this as the device will ask for a new lease.
Another - from the above referenced post - is to create a DHCP reservation for the Tab. This will ensure it gets the same IP address every time. I made this change to my router - so we will see.
Hope this helps.
Samsung Galaxy tab won't connect to WEP wireless
I am trying to get my Galaxy tab to connect to my HTC HD2 that is set up as a wi-fi hotspot.
My galaxy tab will connect to all WPA/WP2 networks but not the WEP. Please help.
mine does the same on a SMC Gateway (SMC8014WN) aswell as a D-Link Router (DIR-665)
I am going nuts here because of the same problem. Tab worked flawlessly for the last 4 months, found any router and had no wifi problems until recently. I have a D-Link DGL-4500 gaming router, and my dsl modem router also has a wifi connection. I suspect from the new firmware. Mine is a Euro model. I dont know why I upgraded from JK5 to JMG stock firmware, and wifi issues started. D-link's logs reports that it receives a deauth from the device and the connection ends... and never revives. Sometimes it happens 3-4 times in an hour, sometimes it stays connected for hours. I tried everything, static IP, delete dhcp list, etc. I have reset the device twice to factory defaults. Even then it disconnected the first minute I turned it on and set the wifi. So it should be a firmware issue. I realize that the wifi signal is also weaker now compared to the previous firmware. Congrats SAMSUNG! The Tab is consuming my data plan even when I am home. And I wonder how wifi only Tab is going to handle this problem. DOES ANYONE KNOW IF WE CAN DOWNGRADE FROM JMG?? Help is appreciated.
my tab does the same thing (so does my x10). But when I open my browser, or anything that needs wifi, it reconnects automatically, however the browser usually needs to be refreshed (retry).
elorimer said:
I'm having this problem too. Every morning I need to turn off the wifi, then immediately turn it back on, before it will reconnect. This is with an Asus WL520GC running DD-WRT.
Click to expand...
Click to collapse
exactly the same behaviour. Every morning, I'm connected to my router but nothing works. Turn-OFF->ON and it works again
I should have noticed Roto's entering line. See: http://forum.xda-developers.com/showthread.php?t=939360.
Since JMG has wifi isuues, I jumped onto JMI !

[Q] Any Issues with WiFi

Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Same thing here, but it reconnects itself - just losing the connection for 1-2 seconds. It happens sometimes even when browsing the web. Most likely some kind of software bug.
Had similar symptoms when playing with the phone at work`s WiFi (1st day of usage). On my home WiFi nothing wrong at all.
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Yeah checked that it happens even with the screen on. i got the screen to stay awake when charging and usually download my big files the i gave up trying to download A Bards Tale last night.
marcgear said:
Loving the phone really, one thing i have noticed is when ever im downloading or uploading large files through my home WIFI after a short period the phone disconnects from the network and i have to reconnect manually. Any ideas is anyone else having the same issue. All my other devices are fine
Click to expand...
Click to collapse
it happens sometimes in s3, s2, xS and etc
it s a bug and will repair by software update or flashing another rom/firmware by urself if know wht to do.
abd_alazeez2002 said:
Make sure that keep WiFi on during sleep is always.
Or the WiFi will turn off the moment u turn the screen off
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I found that WiFi is one of the most power draining things on phones. The best thing would be to switch to mobile data while sleeping and turn wifi off during that time.
That way you can still receive everything, but since you're sleeping you will barely use any data at all.
To bad the phone can't do that automatically.
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Just an update on this, I returned my phone to P4U this morning as the wifi thing was annoying me and the phone has eaten 823mb of mobile data in one weekend even though i had mobile data turned off and connected to WIFI, The handset said i used 115mb and Voda said 823mb. not the only reason i returned it but it needed changing. So got my new handset up and running this afternoon and im set up and i been downloading all my files and apps with out any problems.
So looks like i had a dud phone first time around.
Xperia rebooting fibre broadband gateway???
hanleyco said:
I'm getting frequent wifi drops in my home (netgear router, wpa psk security) and its also affecting other devices in the house! Other wifi networks I've connected to seem to be fine, no issues whatsoever. Sometimes it'll say its connected, but no data, other times it will disconnect entirely.
This is a VERY strange problem and the fact that its affecting the wifi connection to other devices is even stranger.
Click to expand...
Click to collapse
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
xentay said:
Getting the same problem too. All my other devices (Nexus7, Ipad, PC) can connect fine to my wireless home network (fibre). But when I start connecting my Xperia Z to the wireless network, after 5 mins, my Gateway will hang, and restart itself. Happens all the time without fail as long as I have my phone hooked up to the wireless network.
Anyone else facing this problem?? I'm kinda at a loss now on how to solve it. Tried adjusting settings on my wireless channel too but doesn't seem to help. Any help will be greatly appreciated!!!
Click to expand...
Click to collapse
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
hanleyco said:
Ok, so i reckon this could be an issue with not having a static I.P address. Gonna change it tonight when I get home and see if the problem is solved. It's either that or it may be trying to connect to a port thats used for something else? Have ports assigned for my Xbox ect. I'm not too knowledgeable about these things so any other suggestions are welcome. Not too many settings on the phone unfortunately so the problem has to be solved using the router I'd say.
Click to expand...
Click to collapse
I have static ip set up since the beginning, and I also have the problems. Only my problem seems to stem from 2.4 GHz/ 5 GHz (if this is even possible). 5 GHz is the preferred one, but this one seems to be out of range sometimes and it switches to mobile data. The 5 GHz is then out of range, while the 2.4 GHz is not. Very strange.
Ive found the Xperia Z has held on to a 5GHz Wi-Fi signal better than any other device I've used before, but the 2.4GHz can often disappear...
Very odd, although at home I am quite happy that 5GHz works better as there's far less interference from local neighbours. Perhaps that's causing the problem - in that the XZ isn't so well set up to cope with other routers on the same Wi-Fi channels??
The reach of my 2.4 GHz is at 75%, while 5 GHz is at 50%??? Strange.
I would always expect 2.4GHz to carry further, and so I am surprised by my experience too.
In my case, there's only 1 5GHz router visible other than mine, but countless 2.4GHz ones. Not sure why that would make the XZ drop (and sometimes even lose) the connection - but that's what seems to be happening.
Xperia Z no wi-fi without SIM
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
lvoky said:
I have a different wi-fi issue with my Xperia Z. It does not connect to my home wi-fi when there is no SIM in the phone. It just says that the network is out of reach. When I pop in the SIM card, it connects automatically. Actually, all the hi-end Sony phones I tried recently do this (Ion, T and more). I've been looking for a solution here on the forum, but didn't find any helpful topic. But maybe I was looking wrong. Does anyone know, what to do?
Click to expand...
Click to collapse
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
jonmorris said:
I think the obvious answer is put a SIM in there... and if that means getting any old SIM and cutting it to size, even if it's not registered on any network, then do that.
I wonder if it the phone is looking at the SIM to identify the country, and therefore what channels can be used? I say this because when I first used the phone (without SIM) I also had problems [router not showing up in a scan], and my router is on channel 13. I then put in a SIM and at some stage did another scan and it found my router.
Is your router perhaps on channel 11, 12 or 13?
I know it's a long shot, but who knows?
Click to expand...
Click to collapse
Interesting point, will try to investigate with the channels. And I may also try to dig out some inactive SIM, thanks for the tip... The only thing I found is, that the problem obviously appears only with the WPA2-PSK security. With WPA, its all a-OK...
If you look inside the build.prop
The wifi.channel is not assigned,maybe this can gives you an idea guys.
Sent from my C6602 using xda premium
My 2.4GHz has autochannel and 5Ghz is @ 44.

[Q] Anyone else having WiFi issues with their HTC One?

Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
no issues here with my one and my netgear r6300 ac router.
Wi-Fi has been fantastic for me on my one. My evo LTE if you remember had the issue of wi-fi just shutting off after the phone was asleep. That was fixed in an update but even after that was fixed my evoLTE would show it's connected but data would not work. So I would have to toggle it on & off. I also had an issue with my sense widget not working and getting stuck. I was really starting to dislike the evoLTE because of it since your notifications quit working if your wi-fi was not connected correctly. I put up with crappy wi-fi for almost a year, mainly because I knew if I took it into Sprint they would say everything works perfect I just didn't wanna deal with. I know it's extremely frustrating to not have your wi-fi work correctly. My advice see if you can get a hold of another HTC one to test side by side. If it's a hardware issue you should get it swapped. You could also try hard resetting. I use a a WRT54GL with tomato at home and a Asus N66U at work, both have performed awesome with my one.
I have _exactly_ the same issue with my One. I have no idea if it's a software or a hardware problem. Tried a hard reset just yet, but it didn't seem to make a difference.
Really frustrating indeed, since the One is not very good available in the Netherlands yet, so if I return it, I might have to wait a few weeks to get a new one. I've tried it with at least 6 completely different WiFi networks, but the problem occurs with every one of them.
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
WiFi on mine is insanely crazy! Picks up signal way better than any other device I've ever owned. Might be the kernel I'm running. Try it out! Look in the original dev thread.
Sent From My HTC One, On The Now Network From Sprint!
thecreative121 said:
Only issue I have had with the WiFi thus far is it doesn't seem to have the pickup up range compared to my other phones and tablets.
Click to expand...
Click to collapse
I've noticed this as well. Areas in my office where I could get a decent wifi signal with my 3D I am dropping wifi completely with the One.
Router brand/model? Firmware version? WEP/WPA/Open? 2.4Ghz, 5Ghz or dual band? Channel (more relevant on 2.4 than 5)?
Does your phone get a valid IP? Check on the phone itself then the router under DHCP (assuming normal configuration, IP should begin 192.168.*.*)
Can you ping any internal node (ie your router) or external node (ie google.com or the IP to google)?
If your router has WEP/WPA enabled, switch it to Open solely for testing the connection.
Sent from my HTCONE using xda app-developers app
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
Had the exact same problem. Only thing that fixed it was switching my router encryption from WPA to WEP. Works like a charm now. Best of luck.
Sent from my HTCONE using xda app-developers app
Same problem and my solution
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
StrikkerXX said:
Hey guys,
So I just got my brand-spanking new HTC One today. I upgraded from the Evo LTE, and I already love it.
But there's one thing that has been really frustrating to me for the few hours I've owned this phone... It has major WiFi issues.
My One can see the WiFi network, can connect to it, but wont give an internet connection! It's so frustrating!
My Evo LTE, being connected to the same WiFi network, connects to the internet with no problem at all.
A temporary fix is to turn off the WiFi radio, then turn it back on. As a result, I would connect to the internet for a minute or so, then it would disconnect from the internet (it's still connected to my WiFi network, and it recognizes it, and it gives no messages about the connection suggesting that something is wrong with my router/connection).
I changed the frequency bands, but they all have the same issue. I have enabled "Best Wi-Fi performance" and "Keep Wi-Fi on during sleep."
I've also reseted my router numerous times... No luck.
Is anyone else having this issue, or did I just get a lemon? Can anyone think of a possible solution?
Thanks!
Click to expand...
Click to collapse
theo.hendriksen said:
I had the same problem. Finally I tried to reset the phone without putting all my google-account info back. Then the wifi works fine. After that a Added my google-account and can enjoy my new HTC one. The phone is really good!
Note that in this way I didn't get all my setting back from my google account (like access points), but at it is working!
Click to expand...
Click to collapse
OMG, you saved my life. This was it!

Wifi problems or not? People without problems welcome :D

Hello all together,
I'm considering to buy this phone (actually for quite some time ). Apart from the OnePlus service (which should not be part of this thread right now) what bothers me most are the Wifi problems I am reading about.
Problem is, when reading throgh the internet, you never known whether all or only the people with problems are speaking up.
So maybe to lower mine and the doubts of others, people owning this phone could quickly post wether they do experience wifi problems or not.
Thanks in advance
My OP3T did have some major wifi issues when I first got it. Regardless of whether I connected it to my router's 2.4 Ghz or 5 Ghz bands, it would momentarily disconnect every few minutes and then reconnect within seconds. It wasn't a major issue for most tasks, though some games that required a constant internet connection did get interrupted. Oddly, the wifi worked flawlessly on my school's network, so I'm assuming the issue is router dependent.
Then OOS 4.0.3 was released a few weeks ago, and with it the "disable IPv6" option. I had read that IPv6 did cause some problems with older routers, but I couldn't force it off on mine. Enabling the disable option on the phone seems to have cured it of all its disconnect problems. It's working consistently now.
No problems at all.
Ever
Anova's Origin said:
My OP3T did have some major wifi issues when I first got it. Regardless of whether I connected it to my router's 2.4 Ghz or 5 Ghz bands, it would momentarily disconnect every few minutes and then reconnect within seconds. It wasn't a major issue for most tasks, though some games that required a constant internet connection did get interrupted. Oddly, the wifi worked flawlessly on my school's network, so I'm assuming the issue is router dependent.
Then OOS 4.0.3 was released a few weeks ago, and with it the "disable IPv6" option. I had read that IPv6 did cause some problems with older routers, but I couldn't force it off on mine. Enabling the disable option on the phone seems to have cured it of all its disconnect problems. It's working consistently now.
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so turning off ipv6 support int he wifi settings helped? gonna try! thanks
masri1987 said:
so turning off ipv6 support int he wifi settings helped? gonna try! thanks
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Click to collapse
Please report back. Would be interesting if this is some kind of definite fix
i have not used the Stock OOS Rom Was using this phone from like a month and running with custom roms tried many and i have not seen any wifi issues
I've had the one plus 3t since December and I have never had any wifi issues. I've used stock OOS and Los and wifi has always been great for me
Hello,
I'm having no problems with the WiFi, no problems at all. But I do have a problem with cellular data, it randomly turns off in the middle of a YouTube video or while browsing social media. I'm hoping they fix this in the future.
Cheers!
Wifi is pretty good... when you're sitting next to the router...
I get about 60mbits down when I'm next to the router and about 1mbit when I'm in my room. My oneplus one, my dads iPhone, my laptop and my shield tv do not have this issue.
It seems like the Wifi range is absolute crap which is really the only thing I don't like about this phone.
Thanks for the answers so far. Not as bad as I thought
noahvt said:
Wifi is pretty good... when you're sitting next to the router...
I get about 60mbits down when I'm next to the router and about 1mbit when I'm in my room. My oneplus one, my dads iPhone, my laptop and my shield tv do not have this issue.
It seems like the Wifi range is absolute crap which is really the only thing I don't like about this phone.
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I heard about the lack of speed but this is by far the slowest I read about
I just got my 3T two weeks ago. It came with Marshmellow and I immediately upgraded to OOS 4.0.3.
I am connected to a 5.GHz WiFi connection in my house and never had any problems.
I don't play games on my phone so I can't really test gaming.
I am Systemless Rooted with Magisk with a pass for SafatyNet, meaning I should be able to use mobile payments but I have yet to try.
I doubt the fact that I am rooted is making a difference in terms of my WiFi connectivity.
I can test my 2.4Ghz connection in the future. I have not done anything with IPv6 or modified anything in regards to my WiFi settings to make things better. I simply connected my phone to my 5GHz network and started downloaded apps and etc.
I hope this helps.
Didn't have any issues yet. The only thing I agree on is the poor WiFi range. I had exactly zero inhouse issues neither with my iPhone 6s plus nor with my nexus 6p. But with my oneplus, I loose connection in my kitchen, which is like 10 meters far from my router. Pretty afraid of this being persistent.
Gesendet von meinem Nexus 6P mit Tapatalk
brooon said:
Didn't have any issues yet. The only thing I agree on is the poor WiFi range. I had exactly zero inhouse issues neither with my iPhone 6s plus nor with my nexus 6p. But with my oneplus, I loose connection in my kitchen, which is like 10 meters far from my router. Pretty afraid of this being persistent.
Gesendet von meinem Nexus 6P mit Tapatalk
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Pretty afraid this would be an issue when I move to a bigger house
No problems at all.
Ever
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Same here
Thanks again for all the answers .
I think suppose there are definitely a lot of people without any problem concerning wifi connection drops.
The thing with the poor connection is definitely something but that I already knew.
No wifi issue for me.. Stock OOS 4.0.3 rooted
As far as I know it doesn't necessarily connected with the problems in the android device. My causing is using the same phone and as I remember he used to face some issues but later he found out that the phone works well, but he has issues in the wi-fi router he is using. To avoid this kind of problem I would like to recommend you to get acquainted with the following article 192.168.l.l login . Hope it will be helpful for you!

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