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Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
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Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
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lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
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lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
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Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
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key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?
Hello, I first wish to say that I did a basic search and didnt find any info. maybe I searched wrong since this is first time this has happend to a phone I know of.
second I don't have time to do a full extensive search, sorry if it looks like I didnt search but I did.
Anyways here to the problem:
What happend? Well the Note just died. from simple usage. the screen is all black, won't boot at all, can't even see any lights. (Got Desire HD, Tho I don't remember this phone had a charging/signal light, but I believe it has)
The Note is my mothers so she wanted me to look at it.
There were no problems during flash or, rather it wasnt me who flashed it. but got it pre-flashed of tradera (part of ebay) and nothing was wrong besides old rom, was waiting for full drivers ICS since I havn't seen one for the N7000 so I havn't flashed a ICS rom since my mother needs the most support but anyway
I tried taking the battery of and putting it back again (Fixes 90% of my problems!), I tried fail-safe booting it. I am kinda stumped on what to do, so if know whats the problem and if its a cheap one I will be happy to do it. hopefully its not a motherboard replacement... :-( then I will cry...
Edit:
It turns out it started working with 25% battery after being having battery taken out for 1 hour, and was in the wall socketed charger for 7 hours. YAY!
So it just died in middle of using it normally?
You didn't do any wipes or such in recovery and then it didn't start after that?
Skickat från min GT-N7000 via Tapatalk 2
I am not sure there is enough detail here to be able to help. But if it does not go to download mode with the usual ways or with a USB jig, then it will need to go to samsung repair centre, or you could try to JTAG first.
But if it is a result of a bad bootloader flash, then JTAG might work. If its due to a bad ICS kernel flash, then motherboard replacement is most likely.
Hope it works out.
First of All, it doesn't have ICS yet. (since i havnt found a good kies ICS yet that everything works on yet, havnt checked the past few weeks)
Second, it died in standby mode, during work when she was gonna take a picture for her work (she has card that allows usage of camera during work place in volvo)
Third, it wasnt during flash or anything. I will have to check the phone with shidapu when he wakes up... ARGH HIM! for not having normal mornings where you wake up around 6 or 7am...
I believe it didn't die during middle of usage but when the phone was in power save or whatever its called when the screen is black and not phone in use but in operations
I guess JTAG is the only option, but how does that work exactly, if possible please do link
because my computer can't even see the note when I am connected to it with USB. can the battery died? since I don't know if the note can be powered up without battery. *tried connecting without battery but no luck :/
Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.
qsec said:
Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.
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if shidapu can't fix it that is (irl mate of Shidapu) he know a bit more than me about Droids
sadly don't have have a extra battery I believe, but I do what you said, I will pull the battery off for now, and when I see the phone next time I will put it in and wait a hour. if all above fail, I might P.M. you that i might be visiting you =)
edit, connected to a wall socket, does it make any differs if I use my HTC wall socket charger?
umm..mind if i say something....?
well u can use any charger since u need to give charge to the battery.. but recommended is charger for note.
Next i had a problem with my battery as well. try to put the phone on charging (there ain't any charging light on this phone ) but you'll see an animation of battery. if it shows up don't worry your phones safe but not the battery but if it doesn't then i think there's some problem with the bootloader or the kernal ...
Hiya guys, after having the Note on charger for like who knows 7 hours or so...
I actually could boot it! YAY! got into the droid as usual.
But there is one wrong thing... it says 25% battery left. orange...
now it says 26% =)
Well I guess I have to reset the state of the battery? (battery-memory wipe or whatever its called?) if thats possible, if so is just simple CWM? (does Note even use CWM?, I am a HTC user and it wasnt me who rooted that device as I mentioned earlier so I dunno what recovery software there is for samsung)
Well Anyways, might be just some faulty battery. guess I have to order a new one if it does it again.
maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem
kunalteji1993 said:
maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem
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Click to collapse
I believe i mentioned it started working. Charging it after removed battery for a hour or so fixed it. took a long time tho, 7 hours for 25% full battery. (26% short after, well samsung are known for their extreme long battery load times... galaxy tab 10.1... that was a device that took over 2 hours to charge...)
It might need a new battery.
The same thing happened to my Note yesterday. It was last charged on Saturday and, with light use, after three days it still had around 50% battery charge remaining when I went to bed on Tuesday night. Yesterday (Wednesday) morning I tried to wake the Note and it was completely dead. Of course I did not expect a flat battery, given the usual discharge performance of my Note. I removed and replaced the battery and hit various buttons and absolutely zip. I connected the charger and again no response. Nothing lit, no beep, nothing.
It's probably worth mentioning that I'm on the latest stock Samsung ROM and unrooted. I really thought it was FUBAR and would need to be sent off for repair. Anyway, I do have a jig so I plugged that in and the screen woke up, so I knew there was some sign of life. But still it would not boot.
Anyway, to cut the story short the battery was as dead as a dodo. I don't know why. It should not have been. I left it on charge from the AC charger and after a short while (a minute or two maybe) the charging symbol appeared with a hazard triangle upon it. It took over 4 hours to finally make it to a fully swollen 100%. The phone is almost exactly six months old and this is the first real scare I've had with it.
I only bore you with the tale because it might give hope to people who think their phone is bricked when the fact is that nothing worse has happened than the battery has gone (unexpectedly) very flat. Right now, 27 hours after I finished fully charging it the battery is down to 92%. That's the sort of performance I am used to. I will leave it without further charge for another few days to see if a similar thing happens again. Hopefully not.
yes i know u said that it started working. What i am saying is that whenever u want ur phone to charge switch it off and then charge(this way it will charge efficiently) . just follow it 3-4 time when u charge it and your battery will be on the right track(i hope that works). my note takes upto 1.3 hour (nearly) to charge completely from 10%. and when it's switched off it does the same in 45 minutes... what a difference!!!
try it and if it works for u then this way would be a best alternative to replace battery for charging issue (of course if ur device is still under warranty you should opt for a replacement).
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
Just an update -
I've been on the phone to motorola, they are sending a jiffy bag and it's going back to the repair center. This time under warranty.
I'd really like a fix now though :/ although I've tried everything under the sun.
xeon48 said:
Hi there, first post and I'm very grateful for anyone who reads/responds to this. Long time reader, ex-owner of nexus 4+5.
I'll try to list all symptoms and procedures I've tried here. I recently dropped my phone and smahed the screen - sent off to motorola repair center and it has now been fixed. It arrived in the post 2 hours ago, so I immediately plugged it in (usng the turbo charger).
As expected the battery icon came up, first the solid icon, then it moved on to the charging icon.
Half an hour later I checked it, it was still "charging" but not a drop of power had gone into it. So I tried a different cable with the turbo charger, a lower powered one. Exactly the same response.
When I tried to power the phone on with conventinal method, the screen went blank and no activity was evident.
So I managed to boot into bootloader by holding down power and volume down (i think) button while pluggin it in simultaneously. This worked.
I set up my phone, wifi, sim etc... but notice the batttery icon has not displayed any charge. I go into settings and the battery settings IS MISSING! As if the phone has no battery in it.
So I decide to plug it in via USB to my laptop, no response at all, not even a charging icon. Different cable, same again.
I'm wondering if anyone has any idea what the issue may be, as it's been away for 3 weeks being repaired and I can't afford another 3 weeks without this phone as I'm an android developer and need it to regularly test my apps.
Interesting enough, a piece of paper arrived with the repaired phone stating that a live call and a software update had been implemented on it in the workshop. Leading me to believe that it was fully functional after its repair.
Any ideasand I would be hugely grateful.
Thanks guys.
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It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
SAW_JOK3R said:
It seems some hardware issue. As you've mentioned that charger is not helping then I should say, charging IC has some faults
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Click to collapse
It's in a jiffy bag ready to go back to SBE for repair. My case has been "escalated". All under warranty, thanks for the input. I think you're right it must be a hardware issue, I've tried everything to get it to work but the batter is basically not being recognised.
I'm more annoyed now at the fact I've paid £100 for a "repair", and will have to wait at least another week for this turnaround :/.
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
rmanaka said:
Wow, £100? Were you offered the Motorola insurance when you purchased your phone? I bought it because I wasn't sure if I could get insurance on my phone since it's not yet available with my carrier (Verizon).
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I thought £100 was quite reasonable for a new phone with a smashed screen, particularly one as large and high quality as the n6. Not to mention the digitiser being attached.
I'm in the uk, apparently moto care is only available in the US at the moment.
My insurance, once the phone is returned, will be in the form of a ludicrously heavy duty case with built in screen protector!
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
Same
I had a similar issue with my S6 Edge this past weekend. I tredi charging it with 2 different fast chargers and three other cables. It said charging and I would walk out of the room and within minutes, it was no longer charging.
My wife's edge charged just fine.
I called VZ and we walked through all the typical stuff. Finally, we did a "wipe cache" option on the boot screen (Hold Power and Home button Reset)
It worked.
Rep said there must have been some corrupted file that was screwing me up. I had just downloaded a game about an hour earlier from the app store. I deleted that for good measure. (though in fairness, no idea if that is what caused it-- but seems logical given that is the only change made since last charge)
Hmm odd. Usually charging issues are hardware related and I don't believe I've heard of a software action fixing it. Good for you though.
Very strange, I had the very same issue last night and today. Since I ordered mine online it was a bigger hassle especially considering the gold platinum variant is out of stock everywhere. they're sending me a new one and then I'll return this one does this week.
Wow I thought I was the only one with this issue. I also picked up a Verizon branded fast charger and now I can't even charge my phone with it since it'd just slow charge and whereas with the original charger would tell me normal charging but give me a time estimate of 2 hours from 70 percent.
Yeah, the replacement phone works fine, including with the fast car charger. Now it's been just shy of one month since getting the replacement phone, and I had the original about a month, so guess we'll see if it lasts, but I'm pretty confident it was a rare phone issue instead, and keeping my fingers crossed that this one continues going fine.
CharlzO_2000 said:
This isn't really a question, so much as just something that happened to me over the weekend. Take it for what it's worth I guess.
When I purchased my Edge, I also picked up a Verizon branded wireless charger, and Fast Car Charger, with some other stuff. The car charger didn't look exactly "new" when I opened it up, and sure enough only worked for about a week. Since I'm a half hour in the wrong directions to a corporate store, I just reverted back to my old normal car charger in the meantime. Everything else worked as expected, though the phone would get a little warmer if I was tethering and on the wireless charger. But nothing I would call unexpected.
Saturday, I managed to go past a corp store, and went in and had the charger exchanged. This one was definitely new, and a coiled one instead of a straight wire. Whatever, I prefer that anyway. Plugged it in, red light, good. Got home, and was on skype and saw my battery getting down to the 30%ish area, so I reached for my trusty Samsung charger and plugged it in. And whereas the Fast Charging would show up in the dropdown, this time it didn't. Just Charging, and 4 hours to full. Um... weird. I cranked the brightness down and turned on powersaving, and it still was dropping very steadily, which never happened before. I tried another cable, same result. "Normal" charging, but not able to keep up if the phone was actually in use. Tried another wall adapter, with combinations of either cable, same. Wireless WOULD keep up, barely, and the phone would get ridiculously hot after a few minutes. Plugged that new car charger in, red light charging, no Fast Charge though.
Tried a soft reboot, tried turning it off and let it charge all the way, nothing. So when I resigned myself to needing to try a factory reset on it, I plugged it into the computer to try to save off pictures. No go, computer won't recognize the phone, in any of the half dozen USB ports, and no matter what cable. The phone doesn't recognize a connection there either for transfer, no notification, just a trickle charge.
Ultimately, called into tech support, 56 minutes of basically rehashing everything I had done to ensure that I didn't miss any steps. I understand the need to go through the checklist but man, at the end of the list, don't try fishing online for other "options". I could tell, too, because they were reading word for word the same sites I had just spent an hour looking through. "Let's see... phone will charge faster with the phone powered off"... Really, Sherlock? Doesn't change the fact that it's not behaving normally. So they ordered up for a replacement device, which I'm awaiting confirmation of. And I have a feeling my lunch break will be calling back to verify, because this was at 8 O'clock last night, and here it is 2:30 in the afternoon and I have yet to get any information on the replacement. (EDIT: Sure enough 3 minutes after hitting post, I get the txt with the tracking number. Go figure.)
I'll also be sending the car charger to a friend of mine who works the corp store I got the phone at, sometime, so he can plug it into THEIR phones and test it. If it is in fact a problem with that charger that fried something in mine, I'm not about to plug it into another one of mine first. I've been very lucky with phones over the years, but it never changes the frustration when it DOES happen.
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I've sent my phone to Samsung and they fixed the problem changing the charging port, the battery and the fast charger.
Original Problem:
POWER - CHARGING ISSUES - PHONE BEEPS W/O BEING CONNECTED
Problem found:
IF/CHARGING PORT - FWT - INTERNAL BATTERY FAILURE - SIDE KEY FAILURE
Solution:
REPLACED COMPONENT
If you have any additional questions, please call us at 1-800-SAMSUNG
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
I've tried two Samsung Fast Charging AC adapters, the USB cable that came with the charging pad, and an Aukey cable, same results.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
Edit: MST also doesn't work, I'd guess it's related.
emike09 said:
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
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Only way to diagnose this would be by trying to charge the phone with another wireless charging pad.
Does your phone charge normally through the provided type-C cable and power adapter?
Found a non-convertible style wireless charger a co-worker had, which charges his S7, but doesn't charge mine Note8. Could it be the phone itself?
emike09 said:
Found a non-convertible style wireless charger a co-worker had, which charges his S7, but doesn't charge mine Note8. Could it be the phone itself?
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I would not rule that out. I would take your charger and phone to a local best buy and test against a display, if your charger charges other phones, then it's your note. Or try your carriers local corporate store, they probably would help as well.
Sent from my Galaxy Note8 using XDA Labs
Well I can verify that the phone is the problem. Note 8 won't charge on any wireless charging pad, and Samsung Pay's MST also stopped working at the same time. Going to contact Samsung and see what can be done, hope I don't have to set up a new phone yet again.
This happens to me alot. I have 2 wireless pads, 1 verizon (from my note 7) and the Samsung Fast Charge.. It just stops working randomly.. Reboot the phone, then starts working fine again.
I still use my Nokia wireless pad....I found it charged the time as the Samsung fast wireless charger.
Probably not much help but are you on the latest firmware? When I updated mine it said the new changes were for the camera & wireless charging but of course no other details.
I haven't had a problem with mine though even before the update. I don't have the bundled charging pad though, I'm using the older Samsung fast charge pad.
https://www.sammobile.com/2017/09/1...-firmware-update-improves-camera-performance/
Good luck. Same problem with my s8+, samsung says its not the phone. But it is. Every problem with a warranty repair is like pulling teeth with samsung. I wish LG would up thier phone game just a little, and I would never buy another samsung again.
Sent from my SM-N950U using Tapatalk
is this after the 9/25 update? Mine stopped charging after that update on both Samsung fast wireless chargers I have.
I have a Note 5 that will not charge on either a normal wireless Samsung charger or a fast charger Samsung pad IF the protective case is on it. This started just this week. I can remove the protective case and then it will charge.
I don't recall getting an update on or after 9/25. N950USQU1AQI5. I did get an update that improved camera performance, but it was a week or two ago. Just performed a factory reset, no luck on a fresh install. I can also confirm MST on Samsung Pay still doesn't work after factory default, they have to be related. Frustrated I'm going to have to deal with warranty. After two Note 7's, going through another Note 8 is beyond frustrating. QA @ Samsung could really use some work.
So Samsung has agreed to repair/replace the phone, but I'll be without the phone for 3 weeks. Since I just switched to Verizon, the only old cell phone I have won't work. Since I bought from Samsung.com directly, Verizon won't help. Samsung.com refuses to provide a loaner/temp phone or to cross-ship a new one. Their manufacturing defect means I have to bear the burden of their problems. I wouldn't care too much about wireless charging, but MST is also affected, and I love MST.
Lesson learned - Never purchase a phone directly from Samsung.com, even if that means getting a discount or promotion.
I just sent my Note 8 in for the Same thing. After 4 weeks of ownership it stopped charging wirelessly.
The Samsung Rep I spoke to seemed to think it was related to the NFC, something about NFC being involved in the wireless charging some how. So MST must be the reason.
I sent my Axon 7 for warranty repair the same day. Luckily I still have my LG V20 and Nexus 6P (with is horridly degraded battery), so I have backup phones.
I'm on firmware AQI5 and wireless charging has stopped working completely. I've tried Samsung and third party chargers, all of which worked last week and still work with other phones. So I'm thinking it's a firmware bug...
emike09 said:
Wireless charging on my bundled Wireless Charging Convertible pad stopped working yesterday and I haven't been able to get it to function again. Starting yesterday morning, the charger pad wouldn't recognize the phone at all, case off. After playing around for a while, including clearing the cache from Recovery, I can get the charger to recognize the phone, the phone now says Fast Charging, but the phone continues to drain over time vs charging. Some users in the past have gotten a Charging Paused message, by I don't get that message unless I remove the phone from the charging pad.
I've tried two Samsung Fast Charging AC adapters, the USB cable that came with the charging pad, and an Aukey cable, same results.
Has anybody else experienced any issues like this with their Note 8 or convertible charging pad?
Edit: MST also doesn't work, I'd guess it's related.
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Click to collapse
Describes my problem almost perfectly. Now on my third VZW note 8. First one charged fast wireless for exactly a month. Second one, worked for eight days. Now the third, 7 days.
All four of my offical Samsung wireless chargers quit recognizing at the same time. FYI; two charge pads and two charge stands all fast wireless and purchased thru out my time with S7 Edge (went thru 2 rounds note 7). To add to that the new promo convertible quit at the same time as well.
Pretty darn sure it's in the phones. The latest phone charged wirelessly to 100%, then nine hours of driving later, no go. Pulled my UAG Monarch off, still nothing. Tried the other wireless chargers, nothing. No new apps or settings changed during my drive. Thoroughly confused.
All three of phones were put thru the ringer with VZW tech support: check this, check that, safe mode and the end all factory data reset, still no go every time. I contacted Samsung directly once, what a waste of time. Their only answer was send it in for evaluation and possible repair or replacement, you should have your phone back in a couple weeks. Second go around with Samsung, I was transferred by VZW. Their answer that time was; send the phone and the charger. Had to reply, which charger, all of them? Samsung, then told me all of my older chargers aren't compatible with the note 8 and must have damaged it. That style of charger is still readily available and advertised as note 8 compatible.
I've never used NFC or MST, so I can't comment on that.
All three phones fast charge on the wire.
Can anyone verify compatibility or lack there of with all these fast wireless chargers I own?
Willing to try anything at this point. I would dump the 8, if I didn't use the pen so much. Been using note phone since the 2.
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
RojasTKD said:
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
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Do you know what they had to do to fix it?
SiNJiN76 said:
Do you know what they had to do to fix it?
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According to the rep I spoke to it was to do with NFC, as it is somehow involved with the wireless charging process.
Sound a bit strange, but others are saying that wireless or MST payments are both affected. So I guess wireless payments and wireless charging are somehow connected.
RojasTKD said:
It's the phone. Contact Samsung for warranty repair.
Just got mine back and its working fine again.
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Click to collapse
I don't think it is. I got them to do a warranty replacement, and my new phone worked fine. But, as soon as I wiped my old phone in preparation for returning it, it started working as well. Then, a couple of days later, my new phone stopped wireless charging.
Right now, I am just hoping that the Oreo update fixes it.
---------- Post added at 09:58 AM ---------- Previous post was at 09:56 AM ----------
RojasTKD said:
Sound a bit strange, but others are saying that wireless or MST payments are both affected. So I guess worked payments and worked charging are somehow connected.
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I also am not convinced about this. My wireless charging is not working, but myt Samsung Pay works fine.