[Q] Note Died, What the heck? *Detailed* - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hello, I first wish to say that I did a basic search and didnt find any info. maybe I searched wrong since this is first time this has happend to a phone I know of.
second I don't have time to do a full extensive search, sorry if it looks like I didnt search but I did.
Anyways here to the problem:
What happend? Well the Note just died. from simple usage. the screen is all black, won't boot at all, can't even see any lights. (Got Desire HD, Tho I don't remember this phone had a charging/signal light, but I believe it has)
The Note is my mothers so she wanted me to look at it.
There were no problems during flash or, rather it wasnt me who flashed it. but got it pre-flashed of tradera (part of ebay) and nothing was wrong besides old rom, was waiting for full drivers ICS since I havn't seen one for the N7000 so I havn't flashed a ICS rom since my mother needs the most support but anyway
I tried taking the battery of and putting it back again (Fixes 90% of my problems!), I tried fail-safe booting it. I am kinda stumped on what to do, so if know whats the problem and if its a cheap one I will be happy to do it. hopefully its not a motherboard replacement... :-( then I will cry...
Edit:
It turns out it started working with 25% battery after being having battery taken out for 1 hour, and was in the wall socketed charger for 7 hours. YAY!

So it just died in middle of using it normally?
You didn't do any wipes or such in recovery and then it didn't start after that?
Skickat från min GT-N7000 via Tapatalk 2

I am not sure there is enough detail here to be able to help. But if it does not go to download mode with the usual ways or with a USB jig, then it will need to go to samsung repair centre, or you could try to JTAG first.
But if it is a result of a bad bootloader flash, then JTAG might work. If its due to a bad ICS kernel flash, then motherboard replacement is most likely.
Hope it works out.

First of All, it doesn't have ICS yet. (since i havnt found a good kies ICS yet that everything works on yet, havnt checked the past few weeks)
Second, it died in standby mode, during work when she was gonna take a picture for her work (she has card that allows usage of camera during work place in volvo)
Third, it wasnt during flash or anything. I will have to check the phone with shidapu when he wakes up... ARGH HIM! for not having normal mornings where you wake up around 6 or 7am...
I believe it didn't die during middle of usage but when the phone was in power save or whatever its called when the screen is black and not phone in use but in operations
I guess JTAG is the only option, but how does that work exactly, if possible please do link
because my computer can't even see the note when I am connected to it with USB. can the battery died? since I don't know if the note can be powered up without battery. *tried connecting without battery but no luck :/

Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.

qsec said:
Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.
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Click to collapse
if shidapu can't fix it that is (irl mate of Shidapu) he know a bit more than me about Droids
sadly don't have have a extra battery I believe, but I do what you said, I will pull the battery off for now, and when I see the phone next time I will put it in and wait a hour. if all above fail, I might P.M. you that i might be visiting you =)
edit, connected to a wall socket, does it make any differs if I use my HTC wall socket charger?

umm..mind if i say something....?
well u can use any charger since u need to give charge to the battery.. but recommended is charger for note.
Next i had a problem with my battery as well. try to put the phone on charging (there ain't any charging light on this phone ) but you'll see an animation of battery. if it shows up don't worry your phones safe but not the battery but if it doesn't then i think there's some problem with the bootloader or the kernal ...

Hiya guys, after having the Note on charger for like who knows 7 hours or so...
I actually could boot it! YAY! got into the droid as usual.
But there is one wrong thing... it says 25% battery left. orange...
now it says 26% =)
Well I guess I have to reset the state of the battery? (battery-memory wipe or whatever its called?) if thats possible, if so is just simple CWM? (does Note even use CWM?, I am a HTC user and it wasnt me who rooted that device as I mentioned earlier so I dunno what recovery software there is for samsung)
Well Anyways, might be just some faulty battery. guess I have to order a new one if it does it again.

maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem

kunalteji1993 said:
maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem
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Click to collapse
I believe i mentioned it started working. Charging it after removed battery for a hour or so fixed it. took a long time tho, 7 hours for 25% full battery. (26% short after, well samsung are known for their extreme long battery load times... galaxy tab 10.1... that was a device that took over 2 hours to charge...)

It might need a new battery.

The same thing happened to my Note yesterday. It was last charged on Saturday and, with light use, after three days it still had around 50% battery charge remaining when I went to bed on Tuesday night. Yesterday (Wednesday) morning I tried to wake the Note and it was completely dead. Of course I did not expect a flat battery, given the usual discharge performance of my Note. I removed and replaced the battery and hit various buttons and absolutely zip. I connected the charger and again no response. Nothing lit, no beep, nothing.
It's probably worth mentioning that I'm on the latest stock Samsung ROM and unrooted. I really thought it was FUBAR and would need to be sent off for repair. Anyway, I do have a jig so I plugged that in and the screen woke up, so I knew there was some sign of life. But still it would not boot.
Anyway, to cut the story short the battery was as dead as a dodo. I don't know why. It should not have been. I left it on charge from the AC charger and after a short while (a minute or two maybe) the charging symbol appeared with a hazard triangle upon it. It took over 4 hours to finally make it to a fully swollen 100%. The phone is almost exactly six months old and this is the first real scare I've had with it.
I only bore you with the tale because it might give hope to people who think their phone is bricked when the fact is that nothing worse has happened than the battery has gone (unexpectedly) very flat. Right now, 27 hours after I finished fully charging it the battery is down to 92%. That's the sort of performance I am used to. I will leave it without further charge for another few days to see if a similar thing happens again. Hopefully not.

yes i know u said that it started working. What i am saying is that whenever u want ur phone to charge switch it off and then charge(this way it will charge efficiently) . just follow it 3-4 time when u charge it and your battery will be on the right track(i hope that works). my note takes upto 1.3 hour (nearly) to charge completely from 10%. and when it's switched off it does the same in 45 minutes... what a difference!!!
try it and if it works for u then this way would be a best alternative to replace battery for charging issue (of course if ur device is still under warranty you should opt for a replacement).

Related

Tilt wont turn on or charge. Shows red light when plugged

Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
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Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
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Click to collapse
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
Click to expand...
Click to collapse
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
Click to expand...
Click to collapse
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
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Click to collapse
key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?

Diamond won't charge anymore

Hi folks,
Today my battery nearly got empty, so i hung it on my pc with the usb cable.
Thinking that it would just charge, i left it there, then then it started to make noise, telling me the battery was critically empty.
Then i noticed that the circle isnt appearing (the leds), and it doesn't seem to charge. Now i've soft resetted the device, and it didnt work. Also used the thingy to use the normal power supply on it, didnt work. Now i turned it off, the leds do appear, but when i just turned it on, it didnt seem to be charged anywhere.
Any ideas??
Thanks, Escudo
EDIT: works after repair!
Did you remove the battery?
This happened to me in May last year when I first got my diamond - but not since.
R3PUBL1K said:
Did you remove the battery?
This happened to me in May last year when I first got my diamond - but not since.
Click to expand...
Click to collapse
Nope, it just happened... without doing anything really... or well...
Activesync.... Thats the last thing he did...
EDIT: Now it's so empty that i can't even turn it on anymore.... help!!
Escudo said:
Nope, it just happened... without doing anything really... or well...
Activesync.... Thats the last thing he did...
EDIT: Now it's so empty that i can't even turn it on anymore.... help!!
Click to expand...
Click to collapse
I was trying to say remove and replace the battery to see if thaat helps.
I've experienced this with other devices. The connector on the phone can wear our or be damaged. I recently replaced a phone that acted exactly like this. I could charge the battery just fine in an another one and pop it back in for normal use untill it runs out of juice.
Just a possibility...
I have removed and replaced the battery, nothing seems to work.
What i'm going to do, is charge the battery at a diamond that we sell at my work. place it in my device, an hardreset it, cause i read somewhere that it might happen when windows files get corrupt. I hope that'll work....
Else i have to reinstall original rom and send it to htc :S
Alright,
Did a hard reset, after i placed a battery of a different diamond in mine. Didn't work. Then i downloaded the latest official HTC rom, didn't work either.
So i guess it's a hardware error.
Packed it in the original package, gonna search for the reciept later on, and gonna bring it back to the retailer on Friday (gotta work tomorrow).
So yeh, guess they'll send it to HTC, anyone know how long it takes, on average?
I'll keep this thread updated on how it goes .
Later
for how long do you have this diamond??
probably hw problem
Had the phone since August 2008, so not too long...
And yeh, i also believe it's a hardware error, cause nothing with changing software would change it.
I think some of the pins got stuck or something.
The usb data transfering does work, but it just doesnt charge.
I'll see in a few 'weeks', i hope
Escudo said:
Alright,
Did a hard reset, after i placed a battery of a different diamond in mine. Didn't work. Then i downloaded the latest official HTC rom, didn't work either.
So i guess it's a hardware error.
Packed it in the original package, gonna search for the reciept later on, and gonna bring it back to the retailer on Friday (gotta work tomorrow).
So yeh, guess they'll send it to HTC, anyone know how long it takes, on average?
I'll keep this thread updated on how it goes .
Later
Click to expand...
Click to collapse
Shame the device still does not work. When mine got sent in for repair on a screen matter to the HTC (UK) repair centre it took 4 days.
R3PUBL1K said:
Shame the device still does not work. When mine got sent in for repair on a screen matter to the HTC (UK) repair centre it took 4 days.
Click to expand...
Click to collapse
Wow, that's really fast!
Normally, at my work, with devices we send to the repair centres, it takes about 2-3 weeks, so i am prepared for the worst case scenario !
Just had a call with HTC Netherlands,
They will pick up the phone next monday, so now it goes directly to HTC, which sounds great
Escudo said:
Hi folks,
Today my battery nearly got empty, so i hung it on my pc with the usb cable.
Thinking that it would just charge, i left it there, then then it started to make noise, telling me the battery was critically empty.
Then i noticed that the circle isnt appearing (the leds), and it doesn't seem to charge. Now i've soft resetted the device, and it didnt work. Also used the thingy to use the normal power supply on it, didnt work. Now i turned it off, the leds do appear, but when i just turned it on, it didnt seem to be charged anywhere.
Any ideas??
Thanks, Escudo
Click to expand...
Click to collapse
Hello if tghat's only with your battery, I did had exactly the same. Other battery charge but not mine. In fact the battery level is so low that the electonic cannot start a charge. To resolve this, place another battery in, begin to charge, wait 1 minute an fast, I mean really fast, exchange the two battery while charging, this will (would ?;-)) cause the charging electonic to be feeded and your battery will charge again. Wait at least 10 minutes before testing it ;-)
Regards,
costp said:
Hello if tghat's only with your battery, I did had exactly the same. Other battery charge but not mine. In fact the battery level is so low that the electonic cannot start a charge. To resolve this, place another battery in, begin to charge, wait 1 minute an fast, I mean really fast, exchange the two battery while charging, this will (would ?;-)) cause the charging electonic to be feeded and your battery will charge again. Wait at least 10 minutes before testing it ;-)
Regards,
Click to expand...
Click to collapse
Other battery didn't charge either
Used one of the stock ones we have at my work.
Thanks tho
Got it back today.
In good shape and everything, and most important: It charges!!
Even got a 3rd stylus with it

[Q] Battery icon with a ?

When I try to boot my touchpad I get a battery icon with a ? In the middle. What does it mean and how can I fix it? I googled it and all I saw was people saying they had to send it to HP.
I finally had this device running perfect on CN and loaded 10gigs of ebooks on it less than a week ago. I guess if I have to webos doctor I will but it won't go into download mode. Also if I have to send it to HP will they refuse it because it is modded?
Thanks in advance!
- Sent from my OG Epic 4G runnin fine on CM9 -
EDIT: It appears I didn't search long and hard. Looks like I'll get to experience how challenging the RMA process is for HP.
If anyone else experiences this I found this thread to be most helpful: http://forums.webosnation.com/hp-touchpad/310969-battery-icon-w-question-mark-researching.html
I'm in the same situatuon . I bought a new battery to replace what I thought was a bad battery. I put the new battery in and booted to the same battery with question mark symbol.
Desperate to fix my touch pad. Now since I've opened it I can't send it in for repairs. I'd like to fix it myself but can't find any spare parts. I'm thinking it might be the charging board.
Sent from my MB860 using XDA Premium App
I have read that this happens if you let your battery die while in Android. Actually dont know if it happens in webOS too. I guess it fails to recognize the battery after completely draining. I read someone getting it back to normal by removing the battery and charging it externally, however that is accomplished. Did both of you have your TouchPad run out of battery?
Yes mine did unfortunately run out of battery while running android. I have tried charging the battery externally. I even bought a new battery for it. Both were charged as they powered up and displayed this battery with the ? symbol. So it's not the battery.
i got the battery with ? mark all the time when i forgot to charge and it drained turned itself off, simply let it charge(do not unplug) and it should auto boot into cm9 or webos(this usually take half hour or so). if that doesn't work, read post #31 to get it work. good luck.
http://forum.xda-developers.com/showthread.php?t=1381564&page=4
chris8599 said:
i got the battery with ? mark all the time when i forgot to charge and it drained turned itself off, simply let it charge(do not unplug) and it should auto boot into cm9 or webos(this usually take half hour or so). if that doesn't work, read post #31 to get it work. good luck.
http://forum.xda-developers.com/showthread.php?t=1381564&page=4
Click to expand...
Click to collapse
Did you get the battery with the ? mark? Or the low battery symbol. I have gotten the low battery before and just charging would solve that. I have left the Touchpad on the charger for days at a time with no luck. I have tried every available charger besides the touchstone. I know it's not going to just charge eventually. I have already taken it apart multiple times and replaced the battery and/or manually charged the battery. When the battery is re-installed it boots up to the same battery with ?. When I charge the battery to close to full manually the battery / ? icon stays on for hours then starts a boot loop sequence with the same logo.
i must have gotten the low battery symbol and thought it's the ? symbol. Have you tried "Press and hold power button(while still holding power button) keep press center button for 15 times?" to see if you could brought back the low battery symbol.
chris8599 said:
i must have gotten the low battery symbol and thought it's the ? symbol. Have you tried "Press and hold power button(while still holding power button) keep press center button for 15 times?" to see if you could brought back the low battery symbol.
Click to expand...
Click to collapse
Yes, it does not work in this mode. There was another thread where a guy had two HP Touchpad's and confirmed it did not work in this mode. He was doing it correctly on the working touchpad but did nothing to the stuck Touchpad. I have tried it with no luck.
I'm stuck, I don't know where the problem is if it's not the battery. I'm out $35 for the new battery and still don't have a working Touchpad.
The thread in the original post has a guy willing to experiment with JTAG to repair. I'd be willing to send mine to him if he does find a solution.
kkl0wn said:
Yes, it does not work in this mode. There was another thread where a guy had two HP Touchpad's and confirmed it did not work in this mode. He was doing it correctly on the working touchpad but did nothing to the stuck Touchpad. I have tried it with no luck.
I'm stuck, I don't know where the problem is if it's not the battery. I'm out $35 for the new battery and still don't have a working Touchpad.
The thread in the original post has a guy willing to experiment with JTAG to repair. I'd be willing to send mine to him if he does find a solution.
Click to expand...
Click to collapse
have you tried to put back your original battery and try the Hold power then press Home key for over 15 times method?. what about disconnect the battery and see if it would even turn on at all?.
that's me
Hey kklown, I'm the guy from that thread, just started searching around once more to make sure nobody's figured something else out, and sure enough nobody's been bullheaded enough to plow through it yet.
I still want to invest into a JTAG box of some sort to recover my touchpad, and a hard bricked Evo 4g I still have. I will look you up when I get one (should be within the next few months) to keep you posted with progress. At the very least, it would be nice to know whether or not it's doable.
Anyway, if anyone knows anything we don't, be sure to speak up on this thread or the one I started at webosnation.
I'm thinking about getting a Li-Po charger just to keep trying to charge the batteries and hope that it will eventually work. I have 2 batteries now so it wouldn't hurt to charge one and plug one in for testing.
If you do get the JTAG to work I'd be willing to ship mine to you and pay you for your work.
Well, for me, I could leave it plugged into the wall charger that came with the touchpads, and it was definitely charging. I tested this by propping the touchpad's power and home(center) button so they were pressed, and left it for a few days (rebooting consistently when I left it). When I came back, absolutely no response from it, put it on wall charger. After a few minutes I unplugged it and rebooted by holding pwr+home, and it only had enough juice to show the battery question mark for one second before turning off the screen.
FWIW.
I'm waiting for my barely used Droid Razr to sell, and when it does the money from that will go to a JTAG box. Anyone want a mint Razr for ~275? haha.
I wonder if this has something to do with not charging the battery to 100% on first use. Was that the case with of you? Just a thought.
I've got the cash finally, going to make sure I have the right JTAG box before I purchase. Will update when I get it.
Awesome to hear. Hopefully this will be the answer to our problems. Please keep us updated on the progress and procedure.
For sure! Ordered a Riff Box tonight from Hong Kong via eBay, should be here around 5/11-16... should be fun to mess with.
HP replaced my touchpad, their tech support sucks I had to give my credit card info to someone overseas and even tho it wasn't charged I had to do it to send it in. After an hour or so arguing with the dude I gave him my number and he then submitted the ticket. They sent me a box and pre-paid next day air label and the whole process took a week or so before I received my replacement.
The issue I had (Battery Symbol with ?) Occurs when you let the battery drain to 0 while booted in Android, doesn't matter what ROM you're on so don't cuss out our great devs.
The (Preventative)Solution: Use an app like "Tasker" to shut down your device at 5%.
I actually haven't accomplished this tho... Tasker confused me lol. I doubt every ROM dev is gonna include this "power off at 5%" "feature" because everyone wants to sip every last % of their battery. Maybe a flashable mod could be made or something but that is beyond me since I couldn't even figure out Tasker.
If you CAN'T send it in to HP for replacement then the jig stuff you guys are talking about is probably your only hope.
- Sent from my OG Epic 4G runnin fine on CM9 -
I went and bought some JTAG equipment, and I'm ready to dive in.
Does anyone know what my target is to read from good touchpad / write to bad touchpad, or perhaps willing to share bin files,etc they may have access to?
Ready and willing...make me able! : D
Well I tried manually charging my batteries again.... I don't have a Li-Po charger so don't know if that would fix things. It does charge the battery I am powered up again but still have the battery with ?.
I figured out that the gold button on the mother board is a shut off switch. If you hold it for a few seconds the device will shut off. Sometimes it will also turn the device on but so far it's been very unpredictable.
I'm going on vacation and really wish I was able to fix this thing so I could watch some movies on my almost 6 hour flight. Guess I'll have to resort to my Motorola Atrix with LapDock.
Good info about the gold button! I went and re-read some of a thread on webosnation about where the touchpad expects the battery firmware to be. Totally forgot that it was on the integrated flash storage... so if that's the issue, getting the file on there is the easy part, IF I can figure out a way to interface with the integrated storage.
That's the next piece to figure out anyway. Don't think the JTAG box will be used for that, but who knows, haven't found much info for reading/writing from embedded storage directly. I'm hoping that with the right pinout and maybe extra parts, I can use it as a usb drive or something.
Will come back with info soon.

Galaxy Note - Won't charge properly?

Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
AndrewXXV said:
Hey,
My Galaxy Note recently decided to stop charging. Whenever i plug the charger in it shows the "first white charging logo", the one you see before the green battery being filled up - after about half a sec the logo goes away only to return 5 seconds later.
I've tried to blow into the socket, and i've looked into it with a light to make sure nothing seems off, and everything looks perfectly fine. So far i have tried with 2 cables, one third party and the original one, no difference there. Both these cables work well with my Galaxy S2. Therefore i am willing to say for certain the problem is in the actual USB port, which i find weird because I've never mishandled it in any way.
Another thing is the battery gets warm after cycling like this for a few minutes. I tried to take the SGSII-battery and fire the Note up, by holding the battery in place according to the connectors, it fires up perfectly.
Do any of you have any experience with these kinds of issues?
I am currently running Paranoid Android Hybrid-ROM, I guess my only real option here would be to borrow a friends charged battery to flash back into a stock ROM and plead ignorance with the warranty claim. The phone is no older than 4 months. Does anyone know how thorough they are when placing an RMA on a phone?
Thanks, any input greatly appreciated.
Click to expand...
Click to collapse
Did you try to wipe your battery stat in recovery mode.
jonpaslim said:
Did you try to wipe your battery stat in recovery mode.
Click to expand...
Click to collapse
No I did not infact, I'll give that a go and see if it helps. The problem is the SGSII battery doesnt fit completely, so i need to hold it by force at the pins, not sure ill pull that off while entering the recovery menu, but i'll try and see!
Edit: Tried it and it did not help unfortunately. At least i can use the SGSII-battery to safely get into menus etc.
Hell, might even be a broken battery?
I interpret the problem as "charging starts but battery refuses.." since the 1st logo keeps flashing. I read elsewhere that it might be a moisture-related problem aswell.
This I do not disregard completely because the phone has been lying near an open window, even though it's summer it cannot be fully ignored.
Either way, in the other thread they suggest putting the phone in rice (which soaks up moisture) for a few days to see if it helps. I even put one of those silica-anti-moisture-bags in there with the rice. Fingers crossed.
If nothing helps I think I'll just borrow a mates charged battery to flash back into stock, get rid of evidence etc - and place it in RMA.
Why don't you try a new Note battery or from another Note. If it fired up with a Gs2 battery perfectly then it must be your battery!
Sent from my GT-N7000 using xda premium
Leave your phone without any battery for about 30 min., this helped me when my phone was refusing to charge somtimes and was giving me discharging while on the charger, after i pulled the battwry for about 30-45 min it is perfectly charging now, btw iam on paranoid also and my phone doesnt charge when it is turned off, have to turn it on frist to charge
Sent from my GT-N7000 using xda premium
easy fix
hey i had a similar problem...was a bit frightened at first....ok connect your phone to your computer, if the computer recognizes then you cables and USB port are just fine.....this means that your phone has some firmware issues....ok here's the simple fix......allow your battery to die completely, then remove the battery from the phone for about 30 minutes......plug in the charger with the battery still out of the phone for 30seconds....now unplug your charger, reinstall your battery into the device and connect your charger again.....this may also work if your device refuses to power on....

[Q] Sudden Death for Note N7000 ?

Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Im the 2 today just a minute ago mine is dead 2.
Have to do a lot of reading here and when i succeed i will let it know.
First of all: test with a different and fully loaded battery.
stefouch said:
Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Click to expand...
Click to collapse
Like ThaiDai mentioned, try with a different battery. You could be having the same problems that I had.
My battery was swollen. (Due to excessive charging, this reduces battery life like crazy, 70% jumped to 1% in a second.
PLUS
The circuit board of the my charging board is burnt so adb and direct charging doesn't work.
Cost me about $100 to fix them. $50 for each component. Ouch..
If your phone works after using another battery works, you might wanna look into the two problems I mentioned.
To Stefouch ,
Is your phone still dead?
I did not read your first post that good and saw later you cant get to download mode any more.
At first it looked I could not get into download mode , but I had to press those buttons for a longer time ( 30 sec + ).
After all I get my phone working again with a firmware and flash with Odin.
If want to try again to get into download mode by holding the buttons for a longer time I post again.
ThaiDai said:
First of all: test with a different and fully loaded battery.
Click to expand...
Click to collapse
Already done, still dead.
x33eraser said:
Like ThaiDai mentioned, try with a different battery. You could be having the same problems that I had.
My battery was swollen. (Due to excessive charging, this reduces battery life like crazy, 70% jumped to 1% in a second.
PLUS
The circuit board of the my charging board is burnt so adb and direct charging doesn't work.
Cost me about $100 to fix them. $50 for each component. Ouch..
If your phone works after using another battery works, you might wanna look into the two problems I mentioned.
Click to expand...
Click to collapse
As mentioned previously, I tried direct charging on the battery connectors but it changes nothing. The battery is not involved.
I also changed the circuit board in a repair shop, unfortunately it didn't reanimate my samsung.
The tech said he can't do anymore unless putting a new Note mother board, but that's almost 300 bucks.
annoniem said:
To Stefouch,
Is your phone still dead?
I did not read your first post that good and saw later you cant get to download mode any more.
At first it looked I could not get into download mode , but I had to press those buttons for a longer time ( 30 sec + ).
After all I get my phone working again with a firmware and flash with Odin.
If want to try again to get into download mode by holding the buttons for a longer time I post again.
Click to expand...
Click to collapse
I didn't try to press longer, I will try this one this evening and keep you informed.
Thanks all for your help,
Regards,
Stefouch if you do not get it running others cant even.
Take it to the shop where you got it from , there is a 2 year warranty on your phone.
And you have nothing to loose its dead now.
Yesterday I went to my bathroom and light still working , today its not.
Did not do anything wrong , its how electronics works
eMMC brickbug Micro USB module Note N7000 hot
stefouch said:
Hi XDA folks,
I request your help because something weird happened to my Samsung Galaxy Note (GT-N7000), and I need your suggestions for a repair.
What happened :
The phone seems hard-bricked, it doesn't turn on anymore.
No access to download and recovery mod. No charge icon anymore.
It is not the battery, direct charging didn't work.
How :
That's the problem : I don't know : it's a sudden death.
Last evening, I charged it up to 100%, removed the cable, sent some sms, then shut down the screen and went to sleep. At the next morning, the phone was dead.
The phone never fall, nor try to be a submarine.
The phone is almost 2 years-old, but only used those last 4 months.
The phone was never rooted and was under ICS (last samsung update in Belgium).
Request :
Does anyone have an idea about what happened ?
Any suggestion ? Any test to try ?
Is it a known bug fixable ? - or - Can I start sparing for a new phone ?
Thank you very much in advance,
Stefouch
Click to expand...
Click to collapse
Got like the same problem with N7000. Phone in use for about 11 months. Dropped it more then once but not last few months, find it hard to believe you didn't ever drop in in almost 700 days, but ow well you must be that one in a million guy, hèhè. Anywhooo... Phone was fully charged overnight. It had been of charger for only few hours. Got a call from friend, but I was buzzy, so ignored it. When I wanted to call him back an hour later phone didn't respond in any way. Went to store, they said it wasn't battery but most likely the power-grid or something like it he said. Spoke about changing a module. But as there are signs of damage on the outside they said warranty is no longer valid. He to said the micro USB did not go well in the port of the phone, which he connected to the failure of the phone. To my disappointment I can say, this flaw was present when I got the phone (new!). I figured getting it in difficultly was normal cause I had nothing to compare it to. But feel pretty screwed by my provider. So now I think about changing that specific module, but the guy from the store spoke about billing me around 90 euros (like $130) for the repair. So now feel double screwed by Vodaphone because: The module itself is for sale online between 23,95-32,95 euro, so they wanted to charge me 60 euro for 5 minutes work. I'm totally broke right now so can't tell you if this is gonna work. And with a week waiting till my pay-check is gonna make me whole again, I got the opportunity to learn from other peoples experience. So perhaps this is something for you to try?
I know for sure I got this eMMC Brickbug (tested it with the app) and I'm not sure I updated my Note the right way last year.
So...
Is it possible a new (automatic) update screwed me over and most of all: screwed the hardware?
Other QUESTIONS:
Could it be the Micro-USB module?
I used the phone much for online gaming, so it got pretty hot at the back sometimes. Did you have the same? Can anyone else relate to this?
annoniem said:
Stefouch if you do not get it running others cant even.
Take it to the shop where you got it from , there is a 2 year warranty on your phone.
And you have nothing to loose its dead now.
Yesterday I went to my bathroom and light still working , today its not.
Did not do anything wrong , its how electronics works
Click to expand...
Click to collapse
If you take a light bulb connect it to power and shake it, the inside wiring will reconnect when it makes contact and work again. So changing the bulb is mostly because we THINK it's not fixable or being lazy. Most things we can fix ourselves or with a little help from our fellow users.
If there is still warranty left you should indeed try to take advantage of that. But please ask the guy that fixed it what was wrong and what was replaced and share it with us.
Hope you too will be able to fix it cheap.
Thanks all in advance!

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