A few days ago, I started having an issue with my Moto X's audio. I noticed after waking up my alarm hadn't gone off. After that, I realized that my phone wouldn't play any audio at all, through the speaker or headphones. However, I'm not entirely sure whether this is a software or hardware problem. When I attempt to play any video or audio I tend to get a general error from the app I'm using. For example, trying to play a song through Play Music results in a "Couldn't play the stream you requested." error. Attempting to play a Youtube video through the app gives me "There was a problem while playing." error. Trying to play a video through Chrome will actually make Chrome close. So, my audio problem doesn't seem to just be a speaker problem, because if it were I would expect videos to play without a problem, there would simply be no sound, unless I'm misunderstanding how that would work. I'm also not sure whether or not it's hardware related, because, as I said, the issue occurs with both the speaker and when I plug in earbuds or headphones.
I've already attempted some general solutions I had hoped would fix my problem. I've checked the sound setting and ensured the three volume sliders are set correctly. The next thing I tried was the general turn it off, and on again approach. I've also cleared the cache (multiple times), and even resorted to a factory reset, none of which has helped. I also uninstalled any recently installed apps, just in case. The fact that a factory reset did not help makes me assume it has to be a hardware problem. However, I'm not certain, because of the aforementioned errors I get from apps, as opposed to the behavior I would expect if there was a problem with the speaker. Again, please correct me if this is, in fact, what a speaker problem would be like.
Note: I'm running stock 4.4.4 Android and the phone was indeed bought used. I had a problem with my old phone and was not eligible for an upgrade yet, so I bought this phone. I got the phone about a week ago and, until yesterday, it worked perfectly. Unfortunately, I'm still not able to get an upgrade so that's not an option.
I'd really appreciate any guidance with this problem. Unfortunately, after the factory reset, I kind of ran out of things to try to hopefully fix it. Also, I apologize if this post has any formatting issues. This is the first time I've posted. If there's anything I could have done to make my question more clear, please alert me to it.
Tl;dr No audio from stock Moto X running current update. Apps give error or close when attempting to play video or audio. Already tried clearing cache partition and factory reset with no results.
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Hello XDA Members,
I have an odd issue on my hands.
Description:
I get a call, from either a landline or cellphone, the ringtone plays just fine. After I end the call, the ringtone then plays again on its own. There is no way to silence it or get rid of it. The phone is fully responsive, I can open apps, and use it normally aside from my ringtone playing in the background until it reaches the end of the song.
My question to you guys, has anyone ever experienced this, and if so how did you resolve it?
NOTES:
Running stock AT&T ROM with the latest update and Voodoo lagfix. Never flashed any other ROM's.
My wife is using the impression and sometimes her text message notification does the same thing, plays after reading text restart fixes for a while but it always comes back, I havent seen this on my captivate or read of it happening to any others. maybe a master clear?
I too have had it happen with text message notifications, I am using Handcent.
I'm thinking a master clear may resolve the issue because it seems software related, but I was hoping to do it without clearing things out. I was thinking some app, out of the hundred or so installed may have something to do with it.
If doing a master clear is the only resolution, I might as well just flash a new ROM, I already have everything I possibly could back up all backed up.
I have resolved this issue without a factory reset or flashing another ROM.
I was playing around with where the ringtone MP3 file was located and I had moved it into the phones internal storage. I moved it back out onto the root of the SD card and all seems to be ok. I cannot believe I didn't think to remove or move the file that was getting played after a call.
Hey guys,
4 days ago something strange happened: my kindle fire speakers stopped working suddenly, but i've fixed the problem by reinstalling the vlc media player app (dunno why but it really fixed it).
Now this problem occurs again. So far i've: reinstalled vlc, rebooted my kindle, tried several settings, but nothing worked. Headphones are working fine, it's just the speakers.
What i find strange about this is that the speakers are actually working for 1 second after unplugging the headphones, then stop working even though the speaker sound is also on and on max. That should mean that hardware is okay but software isn’t or that the problem is caused by the settings from the application. It shouldn't be based on app settings, because i tried it with the amazonmp3- as well as the vlc-app.
I can't imagine that i've damaged some important system data, because i did nothing with my kindle besides rooting it, installing the play store and adding some launchers.
Does anyone have an idea what could possibly cause the problem and how to fix it?
cdictio said:
Hey guys,
4 days ago something strange happened: my kindle fire speakers stopped working suddenly, but i've fixed the problem by reinstalling the vlc media player app (dunno why but it really fixed it).
Does anyone have an idea what could possibly cause the problem and how to fix it?
Click to expand...
Click to collapse
Same thing happened to me a while back when I loaded google movies. I fixed it temporarily by restoring my backup of several apps including amazon video and sound apps. However, I killed it again loading talkatone, and I could never fix it by restoring amazon apps. Finally did a factory reset and that fixed it permanently (or until the next non-amazon app kills it).
Never experienced any problems with this. The one problem I have heard about is the Speakers crackling, and then losing sound. Did you have any problems like this?
Problem solved, it's really simple. Some non-amazon apps put the media volume off, which isn't regulated through the normal settings. I downloaded "Quickmute" from the amazon app store and regulated the media volume that way, so that my speakers started working again.
So don't be afraid of installing non-amazon media apps, just make sure to fix sound problems with quickmute or compareable apps.
Sent from my KFTT using XDA Premium HD app
Mt KFHD peaker problem
Thanks for the tip about the Quickmute app. I installed it and now my speakers are working again.
:victory:
cdictio said:
Hey guys,
4 days ago something strange happened: my kindle fire speakers stopped working suddenly, but i've fixed the problem by reinstalling the vlc media player app (dunno why but it really fixed it).
Now this problem occurs again. So far i've: reinstalled vlc, rebooted my kindle, tried several settings, but nothing worked. Headphones are working fine, it's just the speakers.
What i find strange about this is that the speakers are actually working for 1 second after unplugging the headphones, then stop working even though the speaker sound is also on and on max. That should mean that hardware is okay but software isn’t or that the problem is caused by the settings from the application. It shouldn't be based on app settings, because i tried it with the amazonmp3- as well as the vlc-app.
I can't imagine that i've damaged some important system data, because i did nothing with my kindle besides rooting it, installing the play store and adding some launchers.
Does anyone have an idea what could possibly cause the problem and how to fix it?
Click to expand...
Click to collapse
Thanks for suggesting 'Quick Mute Volume Control' app. It worked well for me.
I'm coming from the S3 and never had any problems with this, but on the S5 Pandora gives occasional hesitations (real quick skips) whenever I let it play with the screen off. It might happen 2 to 10 times per song, just depending. Sometimes I can go a while without it happening, but can't figure out anything that's different. It does not seem to depend on signal strength at all, as it happens in areas with good coverage. I thought maybe it has to do with the cpu being throttled down when the screen is off, but I'm not sure...but if so, I would think others would be having the same thing happen. Anyone have any ideas?
Uninstall app named 'adapt sound'
Or if you aren't rooted, just disable that app via the app manager. Please ask if you need further detail , I'll gladly assist.
I appreciate the suggestion, but after testing out quite a bit with "adapt sound" disabled, it seems like this isn't really making a difference.
I also should add that I'm usually streaming via an aux cable. After further testing, it seems that maaaybe toggling from the higher to lower quality audio makes a little bit of difference, but still doesn't eliminate the problem. Also, not sure why higher quality audio would be an issue given the strength of my LTE signal when this is happening...
Any other suggestions...
Are you not rooted/not willing to? I used a friends phone (not rooted) to test disabling adapt sound, they were having this same problem. Unfortunately disabling it didnt really change anything, to my surprise. I rooted the phone and fully uninstalled the app, and what do you know, the stuttering went away.
Now there could be a debate here about correlation vs causation, i have no clue how or why this happen(s). Just that it seemed to fix it for 2 phones ive personally dealt with.
I will find the discussion i previously read which singled out 'adapt sound' as culprit & see if there are other suggestions,
I cant believe no one else has anything to contribute
I am rooted but had tested your suggestion out by just disabling adapt sound from the application manager. I'll try completely uninstalling it though and test some more.
Another thing Pandora does is occasionally freeze upon opening after I've used it a few times since a reboot (it'll play, but everything in the app is frozen and the system will warn the app has become unresponsive). So I have to reboot to fix. With the stuttering and this, I had kind of decided Pandora just has problems running on 4.4.2.
Anyway, I'll report back after more testing, but would still welcome comments or suggestions.
netter123 said:
I am rooted but had tested your suggestion out by just disabling adapt sound from the application manager. I'll try completely uninstalling it though and test some more.
Another thing Pandora does is occasionally freeze upon opening after I've used it a few times since a reboot (it'll play, but everything in the app is frozen and the system will warn the app has become unresponsive). So I have to reboot to fix. With the stuttering and this, I had kind of decided Pandora just has problems running on 4.4.2.
Anyway, I'll report back after more testing, but would still welcome comments or suggestions.
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Click to collapse
I saw posted somewhere else that someone found out that if they turned off adblocking in luckupatcher it fixed it, so do you have luckypatcher with adblocking enabled or adaway? Give disabling that a shot if so and report back.
Sent from my SM-G900A using Tapatalk
I never was able to resolve the hesitations, despite having tried various combinations of disabling system apps like Adapt Sound and MusicFX. I also did not have any ad blocking installed. I was also having both Pandora and Spotify freeze and act wonky right after starting them up, which required a reboot to fix. That problem was more regular, and so I eventually narrowed it down to the fact that it would happen after every time I used the stock mobile hotspot. I was unable to resolve the issue any other way other than flashing back fresh to stock, rerooting, and reinstalling all my apps. Now everything seems to be working, and I think it may have resolved the occasional hesitations too - been listening a couple days and it hasn't been happening like it was before. Anyway, I went ahead and posted about the link between mobile hotspot and my issues with Pandora and Spotify here:
http://forum.xda-developers.com/att-galaxy-s5/general/pandora-spotify-skips-freezes-stock-t3004521
I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
anyadike said:
I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
Click to expand...
Click to collapse
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Parnelli98 said:
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Click to expand...
Click to collapse
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
anyadike said:
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
Click to expand...
Click to collapse
Very cool you found what was giving the problem. I'll remember this fix as well, another tool in the toolbox!
Hello good people,
I hope someone finds time to read this and help me to find a solution.
I was using "throw" function on the default Music player app to play on my Denon AVR since my Z3c was on KitKat, later it upgraded to Lollipop (I think then it became "cast" instead of "throw") and later it upgraded to Marshmallow - all was good, one touch and I had music playing through my audio system. I recently replaced my phone with another Z3c and was happy until tried to cast my music - it plays intermittently (2 seconds of sound followed by 2 seconds of silence and this repeats non stop). I've tried installing 3rd party apps (AirAudio) but the issue remains. Today I had a chance to hold my old Z3c and to my big surprise - it also developed the same intermittent play issue when casting! The only thing which changed on my old Z3c since I owned it was that it was reset to factory default settings.
Any ideas would be very welcome, second day googling and still no music
Thank you!
Tadas GPS said:
Hello good people,
I hope someone finds time to read this and help me to find a solution.
I was using "throw" function on the default Music player app to play on my Denon AVR since my Z3c was on KitKat, later it upgraded to Lollipop (I think then it became "cast" instead of "throw") and later it upgraded to Marshmallow - all was good, one touch and I had music playing through my audio system. I recently replaced my phone with another Z3c and was happy until tried to cast my music - it plays intermittently (2 seconds of sound followed by 2 seconds of silence and this repeats non stop). I've tried installing 3rd party apps (AirAudio) but the issue remains. Today I had a chance to hold my old Z3c and to my big surprise - it also developed the same intermittent play issue when casting! The only thing which changed on my old Z3c since I owned it was that it was reset to factory default settings.
Any ideas would be very welcome, second day googling and still no music
Thank you!
Click to expand...
Click to collapse
Hi,
was the version of firmware on your replacement phone the same as your old phone?
The early versions of Marshmallow had a problem with Bluetooth, specifically throw and stuttering audio.
Have you tried to update your phone with PC Companion.
How far are you willing to go to fix your problem?
I am using the latest version of MM from a developer called Wajik that has no Bletooth issues. But obviously you'd need to root your phone and add recovery to get there. I know it sonds complicated, but there are several great guides and lots of friendly folk here to help you if you get stuck.
Edit: There is a music player called Poweramp, that has the ability to change the priority of the player, it also has a buffer that you can change yourself. With both of these features tuened up you might be able to defeat the stuttering without any major regime change. It also comes as a trial as well.