[Q] [HELP] XT1068 bricked (clean version) - G 2014 Q&A, Help & Troubleshooting

Hey guys,
this morning I was using my Moto G when it suddently went black. When i try to turn it on the moto logo appears but it stays there forever. The power+volume down thing works, so from what I searched it must be a softbrick.
Unfortunatly I'm a total noob in this area and I'm kind of afraid to follow any tutorials on the web and brick it for good.
It's on Lollipop and completely clean btw (no roots no wierd stuff inside). And since I'm not in my home country I would like to avoid sending it there to warranty.
Thanks in advance!

Follow these instructions for XT1068 2nd gen
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/99825/p/30,6720,9151

Thank you so much, worked like a charm! :good:

Related

[Q&A] Unbrick Hard Bricked Moto G (2nd.Gen) [5.0/4.4.4]

Q&A for Unbrick Hard Bricked Moto G (2nd.Gen) [5.0/4.4.4]
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.
Before posting, please use the forum search and read through the discussion thread for Unbrick Hard Bricked Moto G (2nd.Gen) [5.0/4.4.4]. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.
Thanks for understanding and for helping to keep XDA neat and tidy!
A little different brick of my Moto G 2nd gen(XT-1068).plz help
Hi ,
Please dont ignore my mail just bcoz its too long. I have been following this thread from four to five days. Will you please help me ? Just have a look at my problem. I have been rooting my android phones and have good experience of testing , rooting the handsets. Recently I flashed my Moto G ( xt-1068 ) with lolipop because i was not able to wait till motorolla release it.
I tested it for few days , and successfully downgraded back to 4.4.4 kitkat. It was all fine. I love MIUI so I started my work to port MIUI over our favourite Moto G . I even ported it and was not booting. So I edited updter-script and was trying to flash it back on my xt-1068.
Now the mistake that happened was , due to some error in the script , It aborted the installation. When i checked the log from CWM , It has crossed partitioning and it aborted while extracting the directorties. By mistake I restarted the phone and since the partitions were flashed and there was nothing to execute , my phone is stuck. Its not even starting . Its getting recognised as "qhsusb_bulk". Thts why i came over this thread and tried to follow the procedure you have mensioned.
I am also getting the same error like while flaashing with blank-flash : FAILED (blank-flash:sdl-transfer-image:sdl-hello:invalid HDLC frame) and FAILED (blank-flash:sdl-transfer-image:sdl-hello:error sending packet) .
So do i have the same problem that happened with theses guys who tried to downgrade their handsets from Lolipop to kitkat ? If its so , should I also wait for Lolipop release by moto ? or will i have some other problem ? Do you have any solution ? I was really wanted to make MIUI available for our Moto G . I don't feel sad for bricking of m phone but what ifeel sad is I want it back. I can't pass my day without it. i am missing it. Please can you suggest me wht should I do ?
Thanks in advance.
DONT WORK FOR ME :s
I have a moto g 2014 XT1063 and after unlocking the bootloader the phone work well for a minutes. Then i power off the phone and when i try to turn on again the phone is die :S no custom no bootloader dont charge dont vibrate not nothing uu. i try this tutorial but when i run the blankflash he trhrow me a error :/ please help me
Moto G hard brick
Someone please help all of us who have wrongly hard bricked our lovely Moto G 2014 . The blankflash is giving "Error sending packet" error. We all will be really thankful of you. Please help. Although some Devs say that we will have to wait for lolipop, but Moto G 2014 has already 5.0 available. Someone please check this thread and solve the problem.....plz..
link : http://forum.xda-developers.com/moto-g-2014/development/unbrick-hard-bricked-moto-g-2nd-gen-5-0-t2966010
same problem
Hi, i have an moto g xt1068 too and din't power on since yesterday hope to find a solution is hard bricked too.
i bricked mine.problem is the code 43 wich it won t recognize at all the device whatever driver i use.
altho it wont boot black screen i dont know if it charge or not, PC will recognize as device once i press volumedown+power button.
wich on my opinion he works somehow but it isn t recognized bt the windows 7.
i will install a fresh copy of win7 and check again maybe is just a failure from windows.
any other advices feel free to share.
firmwares
do someone has the moto g 2gen firmwares on extention .tar.gz i need them to fix my phone
Help!!
Hi people.
Well, only 2 weeks ago I got my Moto G XT1063 and I unlocked bootloader to install Soak Test of Android 5.0.2 with RetailUSA firmware. (My device's original firmware, was for Claro Colombia).
It worked well, I got it running perfect. Yesterday I saw that official/final version of 5.0.2 was available for my device with RetailUSA firmware, but I needed to do a downgrade to KitKat first, because it wouldn't work if I was in Soak Test yet.
So I made the downgrade, and it was running well, I checked for updates, and there was no updates availables, so I decided to reboot, to see if it may make the update appear. But after turning off my device, and trying to turn it on again, just nothing happened.
Now, my device doesn't want to turn on, neither in fastboot mode. And now, I don't know what to do here. So I would be really thankful for any help provided.
Thanks in advance. Have a nice day.
So here is what happened,
My phone was maybe 14% plugged it in left it charging and went to sleep.
Woke up with the phone alarm and started reading whatsapp messages, at this point the phone was already at 100%.
Maybe 30-40 seconds later, with the cable still plugged in the phone turned off, with no message, it just "died".
Now it wont boot, fastboot, nothing.
Tried some solutions i found on the internet like holding vol down + power button for more than 2 minutes, and nothing.
I really need some help here guys, PLEASE.
The phone was running latest TITAN PRIME ROM 1.1 dev3
Everything will be appreciated, thanks in advance.
partitions whacked out?
It seems I am unable to flash anything probably due to partitions broken. When I try to do a fastboot flash, It results in OKAY, but it has no effect on the device. I tried to flash the gpt.bin to partition, but the problem remains. Is there any way to repair the partitions? I tried to format in fastboot, I get the error "formatting is not supported for filesystem with type 'raw'". I am also unable to change format from recovery. All ideas welcome!
This issue came up after my phone went battery empty.
arvinoids said:
It seems I am unable to flash anything probably due to partitions broken. When I try to do a fastboot flash, It results in OKAY, but it has no effect on the device. I tried to flash the gpt.bin to partition, but the problem remains. Is there any way to repair the partitions? I tried to format in fastboot, I get the error "formatting is not supported for filesystem with type 'raw'". I am also unable to change format from recovery. All ideas welcome!
This issue came up after my phone went battery empty.
Click to expand...
Click to collapse
Same here, also due to 0% battery.
Seems these phones do not shutdown early enough before the battery voltage drops below spec. ****ty engineering.
Please, someone help us for the sake of god.
There are several people with this problem and we don't know how to fix it.
Is there any possibility, any help, anything we could test would be welcome.
Phone Moto G 2014 not turning on after flashing BlissPOP ROM
i flashed "BlissPop-v3.6-titan-OFFICIAL-20150629-1948" ROM to my Moto G 2014 Model and Rebooted after.Unfortunately phone doesnt turn on.Even unable to open Recovery Mode also. Can some one tell me a solution. My phone was unlocked,rooted and TWRP flashed too...
Im too facing the same issue.. the device is not turning on.... i jus unplugged from the charger but before putting the device for charging it was 67% battery... after unplugged the device screen jus turned into black i tot,the screen went to sleep but later the device dint turn on..... plzzzzzz guys any1 has any solutions??????????
I followed according to this thread http://forum.xda-developers.com/moto-g-2014/general/unbrick-hard-bricked-moto-g-2nd-gen-5-0-t2966010 but nothing worked....
Gave my Bricked Moto G 2nd Gen to Moto Service Center
Hey folks... I tried giving my Bricked phone to nearby local mobile repair shop and even they were of no help.They were of assumption that its a motherboard issue. Seriously i still cant digest that . How come flashing a ROM in your mobile screw up the Motherboard. I appreciate if someone can throw some light on this.
Anyways i gave my bricked phone to Motorolla Service Center yesterday as Warranty is still there.I acted dump infront of them and told Godamm it!!My phone doesnt turn on all of a sudden. They took my phone and asked me to wait for 3 days till they can figure out What in the name of God has happend to my Phone. I will let you folks know if i get a replacement ....
lijuram said:
Hey folks... I tried giving my Bricked phone to nearby local mobile repair shop and even they were of no help.They were of assumption that its a motherboard issue. Seriously i still cant digest that . How come flashing a ROM in your mobile screw up the Motherboard. I appreciate if someone can throw some light on this.
Anyways i gave my bricked phone to Motorolla Service Center yesterday as Warranty is still there.I acted dump infront of them and told Godamm it!!My phone doesnt turn on all of a sudden. They took my phone and asked me to wait for 3 days till they can figure out What in the name of God has happend to my Phone. I will let you folks know if i get a replacement ....
Click to expand...
Click to collapse
Please let me know because also I've bricked my device & want to send it to nearest authorized service center.
lijuram said:
Hey folks... I tried giving my Bricked phone to nearby local mobile repair shop and even they were of no help.They were of assumption that its a motherboard issue. Seriously i still cant digest that . How come flashing a ROM in your mobile screw up the Motherboard. I appreciate if someone can throw some light on this.
Anyways i gave my bricked phone to Motorolla Service Center yesterday as Warranty is still there.I acted dump infront of them and told Godamm it!!My phone doesnt turn on all of a sudden. They took my phone and asked me to wait for 3 days till they can figure out What in the name of God has happend to my Phone. I will let you folks know if i get a replacement ....
Click to expand...
Click to collapse
I got my device from service centre n got motherboard replaced with warranty... But got updated to new firmware ss below....
Sent from my XT1068 using XDA Free mobile app
moto g2 shows qhsusb bulk plz somebody help
hello friends.. i don't have Rif JTAG box....to unbrick my moto g2
If anybody have box plz help me...& repaire my mobile bootloader
I will pay for this....plz help help help.......call me on this no.
9465351811
state punjab distt patiala teh nabha
vpo :CHHINTANWALA
exactly same problem.
lijuram said:
i flashed "BlissPop-v3.6-titan-OFFICIAL-20150629-1948" ROM to my Moto G 2014 Model and Rebooted after.Unfortunately phone doesnt turn on.Even unable to open Recovery Mode also. Can some one tell me a solution. My phone was unlocked,rooted and TWRP flashed too...
Click to expand...
Click to collapse
i have through exactly same thing. my phone was working exellently on blisspop rom and got bricked once i installed an addon.
now i want to know what u did after tht.
not to mention i dnt have warranty now.
wanna listern to a person going through same ****.
Hello frnds ....my bro have moto g 2nd gen running on lollipop with unlock bootloader rooted and twrp recovery. yesterday i flashed resurrection rom. every thing ok today i reflashed stock lollipop rom by restoring nandroid backup... Today my bro in my absence trying to flash again resurrection rom. my bro is totally noob ...he flash kernel instand of rom which is not compatible with this rom and phone get hard brick .....i has been tried this method but nothing heppened ....plzzz give me solution plzzzzzzzzz

[Q] Moto X is stucking at bootscreen after update to Lollipop

Hello,
At the beginning I want to apologize for my english, but I hope that you will understand me..
I have just received my Moto X 2nd gen, and everything was ok. I started with updating it to Lollipop, phone downloaded it, updated and started rebooting but it stucked on the "Motorola Powered by android" screen. I followed the instructions from Motorola's webside but it's allways the same. When stucking at bootscreen phone is very hot, and I just don't know what to do. Can anybody help me?

Moto G XT1064 (2nd Gen) Won't Turn On

Hi as you notice on my profile my name is Sergio Kuret and i open thiss Thread to talk about something that happened to me last nigth.
First of all i tried with not result a lot of thing to fix this.
Last nigth i was updating my Moto G XT1064 to the original stock Android Kit Kat 4.4.4, cause my phone was pretty slowly with the Android Lollipop 5.0.2, and i tried to downgrade my phone for that version. i did all the things that the post said and it was fine my phone start perfectly, great after that the lolipop moto g update apearce so i said why not? (terrible mistake ).
The installation start downloading and after the phone start to installing the update but at this point the phone dead so i tried all that i found on google with not results.
i need your help on this guys cause i dont know what to do the phone is new and i dont want to lose it.
Things that i tried with not results:
1- PRESS THE POWER BUTTON AND CONNECT THE PHONE TO A WALL CHARGER, PRESS IT 5 MINUTES (NOT WORKS).
2-PRESS THE VOLUME - AND THE POWER BUTTON FOR 2 MINUTES (NOT WORKS).
3-LEAVE THE PHONE CHARGIN ALL NIGTH AND THEM TRY THE METHOD 1 AND 2 (NOT WORKS).
at this point the phone just blink the LED several times and the phone wont startup.
HELP ME GUYSSSS!!!!!
PD: Sorry for my english
skuret said:
Hi as you notice on my profile my name is Sergio Kuret and i open thiss Thread to talk about something that happened to me last nigth.
First of all i tried with not result a lot of thing to fix this.
Last nigth i was updating my Moto G XT1064 to the original stock Android Kit Kat 4.4.4, cause my phone was pretty slowly with the Android Lollipop 5.0.2, and i tried to downgrade my phone for that version. i did all the things that the post said and it was fine my phone start perfectly, great after that the lolipop moto g update apearce so i said why not? (terrible mistake ).
The installation start downloading and after the phone start to installing the update but at this point the phone dead so i tried all that i found on google with not results.
i need your help on this guys cause i dont know what to do the phone is new and i dont want to lose it.
Things that i tried with not results:
1- PRESS THE POWER BUTTON AND CONNECT THE PHONE TO A WALL CHARGER, PRESS IT 5 MINUTES (NOT WORKS).
2-PRESS THE VOLUME - AND THE POWER BUTTON FOR 2 MINUTES (NOT WORKS).
3-LEAVE THE PHONE CHARGIN ALL NIGTH AND THEM TRY THE METHOD 1 AND 2 (NOT WORKS).
at this point the phone just blink the LED several times and the phone wont startup.
HELP ME GUYSSSS!!!!!
PD: Sorry for my english [emoji14]
Click to expand...
Click to collapse
Ask in the forum for the XT1064, not here. This forum is for Xposed Framework.
Spott07 said:
Ask in the forum for the XT1064, not here. This forum is for Xposed Framework.
Click to expand...
Click to collapse
Sorry im new here, could you please show me wwhere is it? a ink or something?
Thanks for the answer :laugh:

Moto x 2nd generation hard bricked(xt1092)

Hi there,
I bought a moto x 2nd gen from India. i just rooted it and update it to cm13. when my phone got official update of marshmallow i just used moto x multi tool to downgrade it..first i downgraded it to kitkat. it done versy smoothly and i got my phone with kitkat. Next again i used same tool to upgrade it to lolipop. i checked whether my usb debug is on or not..it was on..then when i upgraded it it just done successfully and when i reboot my phone from fastboot mode it doesn't boot up...no it is hard bricked...only green light is blinking when hold the power button and when plug it to pc..when i google it i saw that many people have got this problem..all are nee blank flash file..so is there any solution for this??? i have got a stock lolipop zip file....can anyone help me????
Hi!
This is the wrong section for help. Your device has a section here, http://forum.xda-developers.com/moto-x-2014
And you can post questions here, http://forum.xda-developers.com/moto-x-2014/help
And specific to your issue, you can review this thread here, http://forum.xda-developers.com/moto-x-2014/general/warning-downgrade-bootloader-partition-t3105147
Good luck!
Hi guys,
I bought a moto Xt1092 from India. i just rooted it and install cm14.1. but,jio4gvoice not working cm14.1. then I install stock rom kitkat my phone and got official update of marshmallow. i just update system software and install it. then software full installation complete and my phone shut sown and can't on my phone.when phone is charging then green light blinking. and not show bootloader menu either recovery menu.can anyone help me want to bootloader menu return????plzzzz anybody help me.

[Help XT1058 ATT] Bricked after flashing (Solved)

Hey guys,
I made the biggest mistake and have been trying to find a solution. Long story short, I have bricked my Moto X xt1058. I can only load into the bootloader, which is locked. When doing any kind of boot, it will pop up a Motorola logo then go to a black screen.
After a few seconds you can sometimes see a green android guy that looks like it says no command quickly flash and go away.
Now my mess up was not paying attention to the ROM I was flashing and flashing a 4.4.4 rom to a 5.1 bootloader (30.BE).
Has anyone got a solution or any help for me?
Update:
Turns out, I needed to flash a newer 5.1 than I could find before. Flashed everything from the update and my phone booted after everything.

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