Database Develop

[Q] Bootloader and Warranty

Most prob been asked a million times but I want to root my One but heard bad things about HTC and unlocking bootloaders. Does it 'fully' void my warranty for good and is there a way to root without touching the bootloader? (HTC site says 'May' but I've read fully by some people)
Also if I unlock my bootloader and then lock it (so it says relocked) does that still count as void?

recklesslife85 said:
Most prob been asked a million times but I want to root my One but heard bad things about HTC and unlocking bootloaders. Does it 'fully' void my warranty for good and is there a way to root without touching the bootloader? (HTC site says 'May' but I've read fully by some people)
Also if I unlock my bootloader and then lock it (so it says relocked) does that still count as void?
Click to expand...
Click to collapse
Yeah you'll lose DRM keys. I'll try to look for an exploit on this device once I get it. Will try to find a way to root without unlocking the bootloader.

I would advice against unlocking the bootloader,
A few months back i unlocked my HTC One X
Only done this i the phone was branded by the provider and i can't stand that.
Was not overclocking the cpu or any thing like that just wanted stock unbranded rom's
Any how unlocked it worked well for months then the screen came unresponsive just a thin strip half way down,
Phone still worked very well just need to turn it on its side to text.
Contacted HTC about this told them i unlocked the bootloader,
The minuet i said that you could tell i was not going to get any help,
Pointed out that the Dev site says
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty
Click to expand...
Click to collapse
Asked if they could confirm what claims would be covered,
Was advised non.
Asked why the dev site said "not all claims" yet when trying to claim you get told "no claim"
Got told to take it up with the dev site.
Few emails later i am still waiting for an answer or for them to update the site.
Asked HTC how much it would cost to repair the phone and was told "you don't want to know"
So got a new HTC One and want to unlock it but no need now as this one is not branded so i am happy with it locked.

Steven_belfast said:
I would advice against unlocking the bootloader,
A few months back i unlocked my HTC One X
Only done this i the phone was branded by the provider and i can't stand that.
Was not overclocking the cpu or any thing like that just wanted stock unbranded rom's
Any how unlocked it worked well for months then the screen came unresponsive just a thin strip half way down,
Phone still worked very well just need to turn it on its side to text.
Contacted HTC about this told them i unlocked the bootloader,
The minuet i said that you could tell i was not going to get any help,
Pointed out that the Dev site says
Asked if they could confirm what claims would be covered,
Was advised non.
Asked why the dev site said "not all claims" yet when trying to claim you get told "no claim"
Got told to take it up with the dev site.
Few emails later i am still waiting for an answer or for them to update the site.
Asked HTC how much it would cost to repair the phone and was told "you don't want to know"
So got a new HTC One and want to unlock it but no need now as this one is not branded so i am happy with it locked.
Click to expand...
Click to collapse
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2

eg1122 said:
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Surely if it says relocked then they know?
Sent from my HTC One using xda app-developers app

eg1122 said:
First mistake = you told them u unlocked it.
Second mistake or lack of information available to you = you can easily relock and ruu your phone to get it back to stock software. Even if you s off there are ways to put it back to s on. Therefore they will not be able to tell if you have or have not unlocked the bootloader before.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I know you can relock it but if you check the Hboot it says "Relocked" and so they can tell if it has been unlocked before.

At least for the evo once you relock it says relock, but once you ruu it goes back to lock. Also on the evo forums we have a tool that customizes the hboot and u can make it say whatever u want. My phone is s off and unlocked yet it says locked and s on. So something like this can also work in case the ruu does not remove the relocked string. But I'm 100% positive it will. Furthermore simply locking and taking a ota will still display relocked.
Sent from my EVO using Tapatalk 2

Why would you tell them you unlocked the bootloader LOL?!?!?
Seriously? HTC WILL repair hardware issues covered that don't involve software. Many, many people have used their warranty despite being bl unlocked.
And as some1 above pointed out, there are ways to relock so HTC wont even know you touched the phone.

AT&T HTC One *TAMPERED*

I picked the HTC One up from AT&T a few days ago, today I unlocked the bootloader and want to go back to the locked bootlader. Anyways I went back to the locked and now my device says TAMPERED*. How do I get rid of this?
Also, My device is recognized as a CWS_001

I think its if you have a custom kernel.

shizdan said:
I picked the HTC One up from AT&T a few days ago, today I unlocked the bootloader and want to go back to the locked bootlader. Anyways I went back to the locked and now my device says TAMPERED*. How do I get rid of this?
Also, My device is recognized as a CWS_001
Click to expand...
Click to collapse
You can't, at least not yet.
With S-On, the One will say TAMPERED when you unlock the bootloader and if I remember correct when you re-lock it, it'll say RE-LOCKED.
It's not something to worry about, it is a measure on HTCs end for warranty issues I presume.

0.0
Wow, this could be a ****ing HUGE determining factor for people buying this phone.

I don't get it... Why are people so surprised? Besides, you know the risk of unlocking...
Sent from my HTC Sensation using xda app-developers app

If you actually read what you agreed to when you unlocked the bootloader, you would have already known that re-locking the bootloader doesn't restore warranty or erase the evidence that you had unlocked it.

Long813 said:
You can't, at least not yet.
With S-On, the One will say TAMPERED when you unlock the bootloader and if I remember correct when you re-lock it, it'll say RE-LOCKED.
It's not something to worry about, it is a measure on HTCs end for warranty issues I presume.
Click to expand...
Click to collapse
Wouldn't it say
**TAMPERED**
RE-LOCKED
I would be surprised if they removed the tampered warning just by relocking.

stevedebi said:
Wouldn't it say
**TAMPERED**
RE-LOCKED
I would be surprised if they removed the tampered warning just by relocking.
Click to expand...
Click to collapse
Following posts around here seem to say that to be true. Your last sentence seems to contradict the above though?

Long813 said:
Following posts around here seem to say that to be true. Your last sentence seems to contradict the above though?
Click to expand...
Click to collapse
I haven't (yet) unlocked my One, I was actually asking if anyone had relocked their device and could confirm that the "**TAMPERED**" goes away.
It makes no sense for HTC to do this, because someone could really mess up the ROM contents and then relock the device.

stevedebi said:
I haven't (yet) unlocked my One, I was actually asking if anyone had relocked their device and could confirm that the "**TAMPERED**" goes away.
It makes no sense for HTC to do this, because someone could really mess up the ROM contents and then relock the device.
Click to expand...
Click to collapse
Oh, you misread my post then.
It will still say TAMPERED. But, in addition too, it will say RELOCKED. I also recall reading past HTC devices where they were able to get the TAMPERED title to go away, but it would still say RELOCKED, so the end result is the same.
Once the bootloader is unlocked, there is no way to go back to 100% factory, yet, until there is away to get S-off.
Viewing the XDA article though, unlocking/rooting your device won't void your warranty, and you can get a stock rom back on your device if you end up screwing something up.

Long813 said:
Oh, you misread my post then.
It will still say TAMPERED. But, in addition too, it will say RELOCKED. I also recall reading past HTC devices where they were able to get the TAMPERED title to go away, but it would still say RELOCKED, so the end result is the same.
Once the bootloader is unlocked, there is no way to go back to 100% factory, yet, until there is away to get S-off.
Viewing the XDA article though, unlocking/rooting your device won't void your warranty, and you can get a stock rom back on your device if you end up screwing something up.
Click to expand...
Click to collapse
Yes, HTC is pretty good about repairing their hardware, unless they can confirm that what the user did was directly responsible for the failure. I haven't unlocked mine yet because I'm pretty satisfied with the stock ROM. I'm hoping for an update to get rid of the "menu button" issue though...
This is the first HTC phone I haven't unlocked and flashed. Yet.

It sua tempered when there's an unsigned kernel/recovery still on the phone... If you flash stock recovery/kernel and relock then the tampered will go away.
But s-off is what we need to rewrite those flags
Sent from my HTC One using xda app-developers app

[Q] Will unlocking through Htcdev void my warranty for good?

If it matters, I live in Europe. Anyways, I bought a One yesterday and I've been browsing around, seeing how it is with flashing roms and stuff. I did have a Nexus One a few years ago, though. If I unlock my bootloader through Htcdev, is my warranty lost forever? Like if something happened that wasn't caused by me tampering with the software, would I still get warranty repairs or would they say no because of me unlocking?
I previously had an i9300 which I flashed roms to like crazy but it was easy going back to stock, making it look like I had never even rooted the thing. The bootloader didn't had any sort of lock.
I have searched and looked around but it's unclear whether the warranty disappears or not.

it may void the warranty but if its a defect they should still honor the warranty. but s-off is right around the corner once thats available you can go back to complete stock with no evidence of tampering

How so? I thought that when unlocking (through htcdev) they get some token from you that says (Hey I've unlocked derp derp). Kinda like when unlocking asus tablets?
Or do you mean circumventing the bootloader lock by flashing a custom hboot?

Theshawty said:
How so? I thought that when unlocking (through htcdev) they get some token from you that says (Hey I've unlocked derp derp). Kinda like when unlocking asus tablets?
Or do you mean circumventing the bootloader lock by flashing a custom hboot?
Click to expand...
Click to collapse
well just unlocking doesnt actually void the warranty. its when you have the tampered message you might void the warranty but with s-off you can get rid of the tampered part

[Q] Could this actually work? (HTCDev Warranty Void Workaround Idea)

Long store short: HTCDev site allows for easy unlocking but it requires the user to enter a token that marks them in their system as having an unlocked bootloader, thereby allowing them to void your warranty in cases where software modifications had no play in hardware faults.
The problem: Revone grants S-Off but I heard from an XDA thread stating that the new OTA update for the HTC One might have patched this exploit; the current and only RUU available is this current version. (http://forum.xda-developers.com/showthread.php?t=2375223&page=14) I have accidentally reset my phone before and it actually downgrades this update, making it possible for the Revone exploit to work.
So here is my plan to bypass this (This is my first time playing with an Android phone so I'm not sure if this would even work.):
1.) Reset phone to out-of-box version.
2.) Backup stock ROM. (Don't know if this is possible without root; if not, then my plan is screwed.)
3.) Use Revone to obtain S-Off,
4.) Change MID and CID, then flash Google Play Edition RUU.
5.) Unlock bootloader via "fastboot oem unlock" to bypass HTCDev unlock.
To Revert Back to Stock:
6.) Use Revone to remove "tampered" and change "unlocked" to "locked." (not "re-locked")
(Another method: http://forum.xda-developers.com/showthread.php?t=2044670)
7.) Flash the backup of the stock ROM.
8.) Remove S-Off with "fastboot oem writesecureflag 3."
(Not sure if this works but the source is here: http://forum.xda-developers.com/showthread.php?p=25173401)
9.) Send back to HTC with an active warranty.
Could this theoretically work? Sorry about the noob-ness; I use to be an iSheep so forgive my ignorance if all of this is just complete crap.
Edit: The point of this is to keep the version of stock ROM that is exploitable with Revone so S-Off can be obtained once more. If unless someone can confirm that the current T-Mobile RUU is exploitable.

This will only work if you're not on the new boatloader before you try to s-off.
Sent from my HTC One using Tapatalk 4

I don't know of a way you will be able to backup the stock ROM without having a custom recovery which requires an unlock. At least backing up everything system/data as you alluded. It would require CWR or TWRP.
You also will be required to change your MID and CID back as well before going stock, I'll admit its a little dangerous but everything except the backup seems sound.
Sent from my Nexus 10 using Tapatalk 4

You're making this complicated for no reason :S Get S-Off, flash stock rom found on Android Development forum, send it to HTC S-Off, they don't care. They have bigger issues at the moment anyway, what with losing half their design team.

yorkies88888 said:
Long store short: HTCDev site allows for easy unlocking but it requires the user to enter a token that marks them in their system as having an unlocked bootloader, thereby allowing them to void your warranty in cases where software modifications had no play in hardware faults.
.
Click to expand...
Click to collapse
I believe your basic premise that unlocking your bootloader via HTCDev website method leads to your warranty becoming void is incorrect.
The following article explains in some detail why your warranty remains intact
http://android-revolution-hd.blogspot.co.uk/2013/03/unlocking-bootloader-or-flashing-custom.html?m=1
Sent from my HTC One using xda app-developers app

paul_59 said:
I believe your basic premise that unlocking your bootloader via HTCDev website method leads to your warranty becoming void is incorrect.
The following article explains in some detail why your warranty remains intact
http://android-revolution-hd.blogspot.co.uk/2013/03/unlocking-bootloader-or-flashing-custom.html?m=1
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Unfortunately, HTC Repair Centres will void warranty if they see it is unlocked or tampered, and the article you linked is old and cannot be used as fact. Many people have had their warranties voided because of this. Sure, go sue HTC, but you will spend a lot of time, effort and cash doing that

Yes they can and will void your warranty, you knew the risks with unlocking the bootloader...should do your your
Research more in depth.
Sent from my HTC One using xda app-developers app

Matt said:
Unfortunately, HTC Repair Centres will void warranty if they see it is unlocked or tampered, and the article you linked is old and cannot be used as fact. Many people have had their warranties voided because of this. Sure, go sue HTC, but you will spend a lot of time, effort and cash doing that
Click to expand...
Click to collapse
Most countries will have some form of consumer protection legislation, your legal rights will obviously vary from country to country.
In the the UK it's covered by the Sale of goods act . Throughout the rest of Europe there is equivalent legislation under a EU directive
There is no need for anyone to sue HTC or other company in order to obtain your legal right of redress should goods that you have bought new subsequently become faulty.
I am certain that USA and numerous other countries will have similar legislation.
I have read many posts on xda from people who reported that their phone had been repaired or replaced, having previously unlocked via HTC dev .
If you and others choose to believe otherwise, then that's fine with me, I just feel that what I sincerely believe is a misinformed opinion shouldn't go unchallenged.
Sent from my HTC One using xda app-developers app

Matt said:
Unfortunately, HTC Repair Centres will void warranty if they see it is unlocked or tampered, and the article you linked is old and cannot be used as fact. Many people have had their warranties voided because of this. Sure, go sue HTC, but you will spend a lot of time, effort and cash doing that
Click to expand...
Click to collapse
I've actually just returned mine and I had no way to remove the tampered flag etc but they didn't bill me ... They didn't fix it either though lol, they said they'd changed the camera but the same fault still exists.
I spoke to a guy at HTC and he basically said your warranty would only be void if the fault was caused as a result of something you flashed or as a result of unlocking the bootloader (he mentioned the motherboard specifically). The problem I have is that I don't trust them enough to send it back again, I'd already been without it for 2 weeks and after all that it wasn't any different. My main concern though is that they could tell me the warranty was void and I couldn't do a thing but pay £25 to get me phone returned to me, un-repaired, or pay them to repair it, both are out of the question lol

You are over complicating the process. Assuming you are able to obtain s-off, as it is impossible for some one owners currently, use revone to s-off. Revone can also unlock the boot loader, so no need for htcdev at all.
If you want a GPe one, flash the ruu zip. If not, don't. But remember, if you just want GPe, you can flash a ROM. The ruu zip contains all the firmware too for a full conversion. You should change cid if you do it, to get ota's, but mid change is unnecessary.
When getting ready to return for warranty, if necessary, flash an official RUU.exe. You will need to lock your boot loader for this, and again, revone has a tool built in to lock it, not relock. You will not need to reset the tampered flag, because being s-off prior to flashing the custom recovery for the first time causes your phone to never run the security checks that flag it as tampered in the first place. Remember to change your cid to match the RUU.exe that you flashed. And leave the phone s-off when you turn it in. It may return in a state where you could not re s-off it. Also a few devices made it into the market this way, so they can not use it as a basis for voiding your warranty.
TL;DR:
Revone elimates the need to use HTCDev completely.
Do or don't flash GPe, that's up to you, but not a necessity.
An RUU will bring your phone completely back to stock, no need for backup.
Leave it s-off when you send it in.
Edit;
When I say no need for a backup, I mean if you're s-off and if you only need to get your device to 100% out of the box condition.
If you're playing around and flashing this and that, by all means, backup, backup, backup. You will be happy you did when you have to use one and don't need to start from the ground up.
Sent from my HTC One using XDA Premium 4 mobile app

Matt said:
Unfortunately, HTC Repair Centres will void warranty if they see it is unlocked or tampered, and the article you linked is old and cannot be used as fact. Many people have had their warranties voided because of this. Sure, go sue HTC, but you will spend a lot of time, effort and cash doing that
Click to expand...
Click to collapse
They've always replaced and repaired my rooted/tampered phones, including HTC One.

[Q]Bootloader relock

I don't understand one thing. Even if it's possible to completely lock back the bootloader, what is the point, since htc would know that you have already unlocked the bootloader using their bin file. Wouldn't it still void the warranty even if you relock the bootloader.

shad0wboss said:
I don't understand one thing. Even if it's possible to completely lock back the bootloader, what is the point, since htc would know that you have already unlocked the bootloader using their bin file. Wouldn't it still void the warranty even if you relock the bootloader.
Click to expand...
Click to collapse
get S Off then use " Guru bootloader reset tool" remove Tempered and Lock bootloader warranty will come back HTC won't ask you if phone show locked
If relocked is there means no warranty

shad0wboss said:
I don't understand one thing. Even if it's possible to completely lock back the bootloader, what is the point, since htc would know that you have already unlocked the bootloader using their bin file. Wouldn't it still void the warranty even if you relock the bootloader.
Click to expand...
Click to collapse
It would seem that it would, but their disclaimer states "may or may not" void the warranty. If it is "Locked" with no "Tampered" there is always the possibility that they may not look or search to see if you unlocked the bootloader. I would rather have it look as if it was never unlocked than leave it unlocked and remove all doubt!

majmoz said:
It would seem that it would, but their disclaimer states "may or may not" void the warranty. If it is "Locked" with no "Tampered" there is always the possibility that they may not look or search to see if you unlocked the bootloader. I would rather have it look as if it was never unlocked than leave it unlocked and remove all doubt!
Click to expand...
Click to collapse
Also, is it worth flashing or custom roms here are as good as stock. I just don't like sense, specially the lockscreen on 6

shad0wboss said:
Also, is it worth flashing or custom roms here are as good as stock. I just don't like sense, specially the lockscreen on 6
Click to expand...
Click to collapse
flashing custom rom worth it if the stock rom doesn't fit your needs. You'll have to read some custom rom threads and try a few to get an idea of what rom you prefer as "which rom is better" discussions are not allowed in this forum.
For your bootloader question, If you send back the phone for warranty repair, and the bootload is LOCKED (not relocked) and everything else is stock, there is 99% chances HTC will honor the warranty without any question. And even if they know that you have requested an unlock_code.bin from HTCdev.com , how are they supposed to known if you have used it or not? Maybe you have requested a code, and you have changed your mind.... HTC said that unlocking the bootloader may void warranty, not that requesting an unlock code void the warranty

alray said:
flashing custom rom worth it if the stock rom doesn't fit your needs. You'll have to read some custom rom threads and try a few to get an idea of what rom you prefer as "which rom is better" discussions are not allowed in this forum.
For your bootloader question, If you send back the phone for warranty repair, and the bootload is LOCKED (not relocked) and everything else is stock, there is 99% chances HTC will honor the warranty without any question. And even if they know that you have requested an unlock_code.bin from HTCdev.com , how are they supposed to known if you have used it or not? Maybe you have requested a code, and you have changed your mind.... HTC said that unlocking the bootloader may void warranty, not that requesting an unlock code void the warranty
Click to expand...
Click to collapse
I see. On a side note, can i unlock-root then flash a rom (4.2.2) and then s-off? even though i'm on 4.4.2 at the moment.

shad0wboss said:
I see. On a side note, can i unlock-root then flash a rom (4.2.2) and then s-off? even though i'm on 4.4.2 at the moment.
Click to expand...
Click to collapse
yes you can unlock, root and flash a rom. if you want to s-off you might be able to do it using firewater s-off. If firewater fails, then sunshine should works, but sunshine is a paid exploit, don't remember the exact price, I think its around 20-25$. S-off can also be achieved with a java card (fonefunshop.com)

alray said:
yes you can unlock, root and flash a rom. if you want to s-off you might be able to do it using firewater s-off. If firewater fails, then sunshine should works, but sunshine is a paid exploit, don't remember the exact price, I think its around 20-25$
Click to expand...
Click to collapse
I was wondering because my hboot is 1.57 and many are having trouble so if i unlock and then find out that it doesn't work then i'll have warranty issues...

shad0wboss said:
I was wondering because my hboot is 1.57 and many are having trouble so if i unlock and then find out that it doesn't work then i'll have warranty issues...
Click to expand...
Click to collapse
exactly....
firewater may not works (50-50) but afaik, sunshine should work (not tested it myself, better to check the official thread). In last resort, the java card method from fonefunshop.com will work. firewater is free, sunshine cost 25$ iirc and fonefunshop.com cost £14.99 + shipping to UK

Sunshine works on all m7 phones. You may need a stock Rom or at least stock kernel but it will work. Try Firewater first but most people don't have any luck with it these days

nateboi81 said:
Sunshine works on all m7 phones. You may need a stock Rom or at least stock kernel but it will work. Try Firewater first but most people don't have any luck with it these days
Click to expand...
Click to collapse
Yeah well i ain't paying for an exploit
Guess i'll stay stock until a hero emerges and updates firewater.