Proximity Sensor Issue with Lollipop - Sprint HTC One (M7)

I can't tell if this issue is with the specific ROM I'm using, or if it's just a Lollipop issue in general. During phone calls, the screen goes black (as it should) when I bring the phone to my ear, but now with Lollipop ROMs, most of the time when I pull the phone away, the screen stays black instead of coming back on. Normally, the screen would illuminate when I pull the phone away, but now it doesn't always work correctly. This is particularly annoying at the end of a call when I would normally touch 'end call', but now I have to wait for the caller on the other end to hang up before the screen comes on. Anybody else notice this?

I'm running gruesomewolf's GPE version 1 and I noticed it. I can usually just press the power button and the screen comes back on though.

A workaround
I also have noticed this problem, and i am 100 positive it is a lollipop problem, nothing wrong with the sensor (otherwise the screen wouldn't turn off when it comes close to your ear) nor the ROM (also present in the stock ROM), One solution i found is to set the power button to end the call, this option can be found in Settings>accessibility.

Abdou.rk said:
I also have noticed this problem, and i am 100 positive it is a lollipop problem, nothing wrong with the sensor (otherwise the screen wouldn't turn off when it comes close to your ear) nor the ROM (also present in the stock ROM), One solution i found is to set the power button to end the call, this option can be found in Settings>accessibility.
Click to expand...
Click to collapse
That's a good idea although if you had to use your phone while on a call to look something up or press the keypad, pressing power to turn on the screen will also hang up the call. But, if you never have that issue, your workaround is :good:

One more solution
coal686 said:
That's a good idea although if you had to use your phone while on a call to look something up or press the keypad, pressing power to turn on the screen will also hang up the call. But, if you never have that issue, your workaround is :good:
Click to expand...
Click to collapse
You can also enable DoubleTap2Wake by using a custom kernel.

Same problem on TMo m7
Last week I upgraded to Android 5.0.2 on my TMo HTC One m7.
Since then when I remove the device from next to my head during a phone call the screen stays black.
This means I cannot use a keypad to navigate a phone menu or to enter a PIN.
I can tap the power button to re-awaken the screen but it takes several seconds to come back - and sometimes stays dark.
This is a mild nuisance if simply trying to end a call but is a major issue if I'm trying to use an IVR (this device is, after all, a PHONE!)
I have run the HTC Function test on the phone and the P-Sensor test runs fine.

Related

Tilt Annoyance

Hello all,
I just got my AT&T Tilt and love it so far, except for one major annoyance. When I press the power button, the device will turn the screen back on after a few seconds to a few minutes. The problem is when it's in my pocket, it can accidentally call people. My 8125 and 8525 did not experience this issue.
Any suggestions?
Thanks!
Button lock
It sounds as though the phone isn't set to lock all buttons except the power button when it is in standby. This happened to me last time I re-flashed my Wizard, and I couldn't figure out for ages why my battery was draining so quickly as well!
Settings > Buttons > Lock
Hmm, not seeing any option under Buttons or Lock. I do remember this setting from WM5. It does appear, however, that the buttons are not turning the phone on, it's just waking up even if I leave it on a desk.
You can add lock to the home screen
first press and hold the hang-up button so that it locks. Then just push the power button once. This puts it in standby.
There is a idle timeout for going on standby mode, but I can't find a setting to auto-lock.
JBHorne said:
When I press the power button, the device will turn the screen back on after a few seconds to a few minutes.
Click to expand...
Click to collapse
Are you paired to a Bluetooth device? I see similar behavior in my 8525 when in my car - the BT car kit does stuff which "wakes" the 8525
Richard
Try this leaving Google Maps On the Screen
Hi Guys,
I get this behavior when I have Google Maps running. It will even cycle the screen on and off a couple times.
nope and nope. just sitting on the today screen.
JBHorne said:
When I press the power button, the device will turn the screen back on after a few seconds to a few minutes.
Click to expand...
Click to collapse
I have the very same problem.
However, my girlfriend whom I also bought a Tilt for, her's doesn't do it.
We've installed all the same software too, so I'm a little puzzled.
start>settings>system> key lock. set it to lock all buttons except power.
rzanology said:
start>settings>system> key lock. set it to lock all buttons except power.
Click to expand...
Click to collapse
Hmmm.. yeah, umm my key lock is already set to lock all buttons except power.
The problem isn't with when you press a button it comes on. The problem is the phone turns on by itself, sitting on a table, nothing being pressed, no new email, no new sms, just lights up and that's it.
JonRick said:
Hmmm.. yeah, umm my key lock is already set to lock all buttons except power.
The problem isn't with when you press a button it comes on. The problem is the phone turns on by itself, sitting on a table, nothing being pressed, no new email, no new sms, just lights up and that's it.
Click to expand...
Click to collapse
Any number of applications might be starting the device, from weather apps to calendar, diary, time sync etc etc. For example, HTCs weather app will do it depending on how often you have it set to another example I came across from someone was TREO ALERTS that contains a script "refresh.mscr" and it was set up refresh time 30 seconds (this was turning his TyTn II on by itself).
Mike
hard reset and try again.
i'm betting that none of these suggestions were helpful (except the one about some application generating a wakeup event without any other visual notifications).
i was having the same problem, but i just tried to narrow down which running program was causing the events. it's one of:
* wireless manager
* messaging
* IM
my guess is IM; i'm going to test that out in a second.
well, it's none of the above. still seems to wake up randomly anywhere from 15 seconds to several minutes.
seems to happen more frequently when it's just been turned off.
Even if you were to find what was turing the phone back on, this can still be a problem just from normal use... obviously, you WANT the phone to turn on for things like a call coming in. The solution for people like us who stick our phones in our pockets is to "lock" the phone. But for whatever reason, the Tilt doesn't lock the phone while holding down the end key. That means the only convenient way to lock it is to keep the lock function on the today screen, wasting space. Hopefully someone can find a way to allow the end key to lock the device on the Tilt just like the unbranded device.
dscline said:
Even if you were to find what was turing the phone back on, this can still be a problem just from normal use... obviously, you WANT the phone to turn on for things like a call coming in. The solution for people like us who stick our phones in our pockets is to "lock" the phone. But for whatever reason, the Tilt doesn't lock the phone while holding down the end key. That means the only convenient way to lock it is to keep the lock function on the today screen, wasting space. Hopefully someone can find a way to allow the end key to lock the device on the Tilt just like the unbranded device.
Click to expand...
Click to collapse
i'm fine with using the lock function, but it still turns on randomly, using battery, and eventually unnecessarily yellowing the screen from backlight aging. my next approach is to check out the notification queue, using a notification cleaner app.
So i am having a similar problem. When i press the power button, the phone's screen turns off but when the keyboard slides, it turns back on... is there a way to make it so the keyboard sliding does not turn on the device? I think the keyboard slides around a little when in my pocket and i hate pushing 3 buttons to unlock my phone... thanks
I was having the same problem.
This is an issue with the ATT rom. Flash over HTC rom and you will be all set.
I have been having the same problem as well. I just installed this DeviceLock program:
http://forum.xda-developers.com/showthread.php?t=305402
If you enable the "Lock on Wake" option, the device will be locked when it wakes up, so the backlight stays off and you won't call anyone by accidentally hitting buttons.
Also, I ran across this related thread you might want to check out (basically talking about the same thing, but for the TyTn II):
http://forum.xda-developers.com/showthread.php?t=341419

Brightness after phone call / key unlock issues

Hello everyone. I have an AT&T Tilt, and it's great so far, except for two issues:
1) After I end a phone call, the backlight seems to go off and the screen is very dim. Pressing keys does not bring the backlight back. If I power the screen off and on, the backlight comes back on and the screen is at its normal brightness.
2) I lock my AT&T Tilt using the "Device unlocked" area on my home screen, and when I unlock the phone, sometimes it asks for my PIN, and sometimes it just shows the unlock button on the screen. My settings are for a 12 hour timeout.
If anyone can shed any light on possible fixes to these issues, that would be great. Thanks!
mrbofus said:
Hello everyone. I have an AT&T Tilt, and it's great so far, except for two issues:
1) After I end a phone call, the backlight seems to go off and the screen is very dim. Pressing keys does not bring the backlight back. If I power the screen off and on, the backlight comes back on and the screen is at its normal brightness.
2) I lock my AT&T Tilt using the "Device unlocked" area on my home screen, and when I unlock the phone, sometimes it asks for my PIN, and sometimes it just shows the unlock button on the screen. My settings are for a 12 hour timeout.
If anyone can shed any light on possible fixes to these issues, that would be great. Thanks!
Click to expand...
Click to collapse
I have the same issue after a phone call....
Same issue here too... it doesn't happen when on USB-power... and I don't remember it doing this before the security-Exchange policy was forced onto my phone.
http://forum.xda-developers.com/showpost.php?p=1566518&postcount=2
I think this happens coz the phone goes into standby / lock mode during your phone call. Just press the on/off button to turn screen off, and press again to turn on. Now your phone will be responsive again.
Minor bug.
Or you can just scroll the volume wheel to turn it back on.
michi123 said:
http://forum.xda-developers.com/showpost.php?p=1566518&postcount=2
Click to expand...
Click to collapse
thanks michi
thanks everyone for your replies. I will try the StayUnlock application.
I still don't understand my second issue though. If the bug is causing this issue, shouldn't it at least be consistent in either requiring me to type in my PIN or just hit the unlock button? I have set my phone to lock after 12 hours, so it should never ask for my PIN, just the unlock button...
I now see that people have been having the first issue since the Cingular 8125 but I have been unable to find any references to my second issue.
ATT Til and Backlight
When making a phone call, once connected, about 12 seconds later the screen goes dark regardless of the setting on the backlight. I am not using a password, and the only way to get back is to use the power button. using the phone button puts the call on hold

Diamond unlocks itself, hardware problem?

Basically I had a look about here and can't see anyone else with the same issue.
I've not long had the phone and the other night I had a call quite late saying I'd been phoning them 5 times. I'd locked my phone but when I looked at it it was awake and unlocked.
I can lock my phone (hold down the end call key) but with a bit of movement to the phone it brings up the unlock screen and unlocks itself.
This also happens if I lock the phone and turn off the screen with the power button. After a little shake about the phone will turn on and unlock itself.
You can imagine the problems this can cause whilst in my pocket.
I've not messed with the firmware yet or even any registry entries, it's as it was from HTC.
I am having this same issue with mine. I hold down the End key for a few seconds to lock, it locks successfully, but if I move my finger a bit and touch any other part of the surface it unlocks almost instantly. Sometimes the lock remains, but it's more likely that it will get unlocked.
I tried using TouchLockPro, but that didn't seem to help me much (it seems like it's not even functioning, actually). I'm running A.Z.T.O.R. V7 WWE ROM.
Nick
Have you tried going to settings then hitting "key lock". On the screen that comes up check the first option "lock all buttons except power button".
Works fine for me - when I switch off screen using power button everything is locked (buttons and screen) until I hit power button again or I get an incoming call.
Mine is set to that, but it doesn't seem to have much effect.
Sometimes I will hit the power button to shut the screen off and later when I pull it out of my pocket the screen is on and something (e.g. Calendar, System Time, etc) is open. During the period it was in my pocket I received no calls or texts.
When I try to hold the end key to lock the phone, it will lock it for ~1 second and then automatically unlock it. Doing it a second or third time will usually get a lock that "sticks" (at least for a while).
There has to be a good solution for this out there, but I've tried PocketShield and TouchLockPro without luck.
Nick
Diamond unlocks itself
I have this problem as well. I went to a meeting, locked my phone and it made 20 calls to my friend abroad, so I am really pissed, it happened before but I thought it was because it got knocked in my handbag.- Please help
Also my battery life has depreciated in a big way, at first 24 hours , 4 months later I'm lucky if it's lasting 6 hours and that's without making a call. I've turned of wi-fi, 3G etc. What is happening
Use sensorlock its great if you set it to unlock when you take the stylus out and relock when u slide it back in
mancsoulja said:
Use sensorlock its great if you set it to unlock when you take the stylus out and relock when u slide it back in
Click to expand...
Click to collapse
TouchLockPro should just work. In post #5 alternatives are mentioned (and also why the built-in Windows Mobile lock is not a solution for your problem)!

its hard to answer calls on hd7 when phone is acting up

hey guys sometime when i get and incoming call my phone start acting up and i cant slide up to take the call, my screen wont respond and no hard keys to press if some one know how to fix this please let me know if not im giving this wp7 a 2nd software update a chace to get this right. ms should be a genieus when it comes to software not apple or google. you never know when a emergency call comes in and you could not get it, im so concern about this. i had enough with 6.5 now this. but the problem is that i love ms i keep coming back. ****tttt
if a soft reset doesn't fix it you could hard reset. Just make sure you make a list of installed apps to make sure you get them all back on there.
I hadn't heard of this happening before.
I had the same problem once. I just switched the display off and on again (while the phone was still ringing) and then I could take the call.
chr5s11 said:
I had the same problem once. I just switched the display off and on again (while the phone was still ringing) and then I could take the call.
Click to expand...
Click to collapse
+1 this happens from time to time.
hit the POWER button to shut of screen, this just powers of the sound and display and does not efect the incoming call.
Press the POWER button to turn the screen back on where you still see the incoming call and the screen will now respond correctly allowing you to answer.
no need to rest or anything.
xma1e said:
+1 this happens from time to time.
hit the POWER button to shut of screen, this just powers of the sound and display and does not efect the incoming call.
Press the POWER button to turn the screen back on where you still see the incoming call and the screen will now respond correctly allowing you to answer.
no need to rest or anything.
Click to expand...
Click to collapse
+1 Me too.
Is there any remedy to this issue???, i'm having the same thing

[Q] Does your HTC ONE M7 do this?

When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Soul TKR said:
When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Click to expand...
Click to collapse
I#ve never run across that problem but I know when I enable "ScreenOn" the screen stays on all night and if I just let my phone sit with screen on (because I fell asleep texting ) the screen will be off in the morning.
Soul TKR said:
When going to bed tonight do these steps.
1. Put your phones brightness display on the lowest setting
2. Plug your phone in for an overnight charge, do not "turn off" your phone.
3. Wake up in the morning
4. Click the power button on your HTC ONE M7
Did the screen turn on? Are the Soft Keys the only part that lights up?
I've been able to replicate this problem over and over on 3-4 different HTC ONE M7's. For some reason the phone's display will not turn on in the morning. The only way to get it to is to either hold down the power button for a few seconds and the restart screen will pop-up which activates the screen again. Or, to do a complete restart.
Eventually the screen starts working again like normal after fiddling with it for 15-20 minutes...
I believe this is either a KitKat problem or light sensor problem or both. I do know this issue was never around before the KitKat upgrade months back.
Click to expand...
Click to collapse
I can try it out. I'll report in the morning. ?
Sent from my HTC_0P6B using Tapatalk
Anyone?
Nobody?
Sent from my HTC6500LVW using Tapatalk
Beullar.... Beullar?
with my phone its just a 5 second lag sometimes, and i click the power button again to make sure i clicked it and it instead locks itself back. The third click however, everything works fine.
this has been happening to me for the longest its very irritating, i notice it happens whenever i fall asleep, a nap during the day or when i wake up in the morning its really annoying
Well glad to see I'm not the only one.
I have provided this thread link to HTC and reported the problem. Requested that they chime in if they have any questions.
i had that issue
Soul TKR said:
I have provided this thread link to HTC and reported the problem. Requested that they chime in if they have any questions.
Click to expand...
Click to collapse
Yes I had the same issue as the original post.Long story short I ended up sending the device back. The new one didn't suffer from this problem. This was back in October of 2013.
Same issues, it's probably light sensor:
http://forum.xda-developers.com/showpost.php?p=49918380&postcount=9
nitephlight said:
Same issues, it's probably light sensor:
http://forum.xda-developers.com/showpost.php?p=49918380&postcount=9
Click to expand...
Click to collapse
Nope. I already tried the light sensor calibration trick. It didn't work unfortunately. I ended up swapping out 4-5 HTC ONE's before it worked correctly.
yup, I tried the trick as well a few more times and could not wake the screen either. generally I'm tolerant of stuff like this because I assume it is the byproduct of repeated flashing and combo of mods.. but I I recall this happening quite early on in ownership and now it's back. (was AOSP now Sense base). sigh

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