[Q] Forgotten pin can any one help? - Xperia Z3 Compact Q&A, Help & Troubleshooting

Hi, I am trying to get into stock recovery to factory reset my partners xperia z3 compact. She set a pin but must have hit an incorrect digit and now we cant unlock. I thought having a gmail account linked allowed us to reset via gmail but it does not appear to work. I have seen tutorials to get into recovery but none seem to work. What are my options?
Thanks
Ady

As far as I can tell, the only way to do this is using Sony's PC software: http://support.sonymobile.com/gb/xperiaz3compact/tools/pc-companion/
I would love it if someone found another way to do it though, like using flashtool or something.

Actually i found there is and it elimated so much headache. So long as you have gps enabled you can use the Android device manager throgh your pc to wipe the phone remotely. Hey presto all done. Sony pc companion would have worked but as the phone is locked its not detected by the software!? Go figure.

Related

[Q] Factory reset without knowing pin?

So basically someone (I don't know who, I was drunk, I thought it was a joke but no one has come forward) has set a pin on my phone and I can no longer use the thing.
I just want to be able to make phone calls again.
Is there anyway to factory reset my Sony Xperia Z1f without knowing the pin? What are my options basically?
Thanks,
Alex.
Go to Sony Service or the Store where you bought it, they will reset your phone a think for free.
eclyptos said:
Go to Sony Service or the Store where you bought it, they will reset your phone a think for free.
Click to expand...
Click to collapse
I was hoping to be able to use it this weekend *sigh*
Do I need the receipt/box or something? I bought it from a small importing company who have told me I will need to mail the thing to Sony at my own expense as the nearest service center is a 10 hour drive.
So there is literally no way for me to unlock my phone short of how ever many weeks it takes Sony to mail it back to me?
It's like the shop where I bought mine, they said I got Manufacturer Warranty so I will have to send the phone to Sony, but actually when I call them they will do this for me. Go there and ask them or call them.
Factory Reset the device with PC Companion.
It doesn't ask for a PIN when I just tried now.. I needed to FR mine for the 4.3 update, so I tested it for you
Wiltron said:
Factory Reset the device with PC Companion.
It doesn't ask for a PIN when I just tried now.. I needed to FR mine for the 4.3 update, so I tested it for you
Click to expand...
Click to collapse
Sorry what is PC Companion? Can you please post a little more info, would be super grateful. I have not been active on these forums in quite some time and am out of the loop haha
Also, I tried following this guide...
http://unlockbootloader.sonymobile.com/instructions
But I can't access the service menu on my phone from the emergency dialer like many YouTube videos show.
Why might this be?
Pc companion is a program for your Pc where u connect your phone and you can do loads of things like reset update etc...is made by Sony so just do a lil Google search and download it... Or go on Sony website
Sent from my C6903 using Tapatalk
alexhope21 said:
Also, I tried following this guide...
http://unlockbootloader.sonymobile.com/instructions
But I can't access the service menu on my phone from the emergency dialer like many YouTube videos show.
Why might this be?
Click to expand...
Click to collapse
This have nothing to do with your problem, it's for Unlocking Bootlader not the phone. If you do this, you will lose your warranty.
Go via PC Companion.
eclyptos said:
This have nothing to do with your problem, it's for Unlocking Bootlader not the phone. If you do this, you will lose your warranty.
Go via PC Companion.
Click to expand...
Click to collapse
Ok I got PC Companion and figured it out and have updated my phones software to the latest version.
But now after reading through these forums I think I would like to flash a custom ROM, however looking in the service menu my phone says that bootloader unlock is not allowed.
Is there someway to still unlock my bootloader and flash a custom rom?
alexhope21 said:
But now after reading through these forums I think I would like to flash a custom ROM, however looking in the service menu my phone says that bootloader unlock is not allowed.
Click to expand...
Click to collapse
This actually is a bad news.
alexhope21 said:
Is there someway to still unlock my bootloader and flash a custom rom?
Click to expand...
Click to collapse
No, if Unlock Bootloader Allowed say NO you can't unlock it, but you can flash custom roms with stock kernels and also root your phone. Unlock Bootlader is needed to flash custom kernels only.

[Q] How to get past the lockscreen?

Hello, everyone. I have searched basically every thread and looked up a lot up posts and couldn't solve the problem which is why I am creating a new thread. Apologies for the same.
So here's the problem on my Xperia Z C6602.
I am stuck on the lockscreen. Can't remember the pattern. Can't login through Google cos the Wifi and Data Connection is off. I tried the service menu code but it doesn't work, I'm updated to the latest version of Android. I can't update/repair phone through Sony Companion cos it says there is no software available. I used the flashtool but it says "Device cannot be officialy unlocked". I went through ADB and the phone connection is perfectly fine (got a 0.5s response) but I cannot unlock the bootloader as I get a FAILED message. I used the flashtool provided by Sony but my phone is recognized as locked and I can't do anything there either. I'm running out of options
Some help would be really appreciated. Thank you, kind people.
hardikrajgor123 said:
Hello, everyone. I have searched basically every thread and looked up a lot up posts and couldn't solve the problem which is why I am creating a new thread. Apologies for the same.
So here's the problem on my Xperia Z C6602.
I am stuck on the lockscreen. Can't remember the pattern. Can't login through Google cos the Wifi and Data Connection is off. I tried the service menu code but it doesn't work, I'm updated to the latest version of Android. I can't update/repair phone through Sony Companion cos it says there is no software available. I used the flashtool but it says "Device cannot be officialy unlocked". I went through ADB and the phone connection is perfectly fine (got a 0.5s response) but I cannot unlock the bootloader as I get a FAILED message. I used the flashtool provided by Sony but my phone is recognized as locked and I can't do anything there either. I'm running out of options
Some help would be really appreciated. Thank you, kind people.
Click to expand...
Click to collapse
You can have a factory reset by pressing few times volume up/down (can't remember up or down) button to enter recovery when the phone is booting with SONY logo

Moto X Sticky Situation (Entirely broken screen)

Hi!
I have a Moto X 2013 from Verizon. I am planning on sending it in for a replacement via Motorola. Since they give you a brand new phone, you lose all your data from it.
I have tried for ages trying to find ways on the internet.
Before I do this, I want to know for 100% fact that there is no way to backup my phone.
Key "fact thingies"
-Cannot enable ADB Debugging (There is a password on my phone)
-CAN ACCESS FASTBOOT (Verified by checking fastboot terminal)
-Buttons work fine.
Any help will be highly appreciated, and, if you can help me get my data backed up, I will reward you with the Steam game of your choice (Up to $15)
HardBoiledGregg said:
Hi!
I have a Moto X 2013 from Verizon. I am planning on sending it in for a replacement via Motorola. Since they give you a brand new phone, you lose all your data from it.
I have tried for ages trying to find ways on the internet.
Before I do this, I want to know for 100% fact that there is no way to backup my phone.
Key "fact thingies"
-Cannot enable ADB Debugging (There is a password on my phone)
-CAN ACCESS FASTBOOT (Verified by checking fastboot terminal)
-Buttons work fine.
Any help will be highly appreciated, and, if you can help me get my data backed up, I will reward you with the Steam game of your choice (Up to $15)
Click to expand...
Click to collapse
Give a bit more info, is your bootloader locked/unlocked.
Which data your want to backup, Photos, other files, app data?
What version of Android you run?
The password your have, is it a password, pattern, pin?
liveroy said:
Give a bit more info, is your bootloader locked/unlocked.
Which data your want to backup, Photos, other files, app data?
What version of Android you run?
The password your have, is it a password, pattern, pin?
Click to expand...
Click to collapse
Okay, here goes.
My bootloader is locked (unfortunantely), I'd like to back up user created files, so music, pictures, videos, and the folders containing them, It has 4.4.4 rooted, and the password is, well, a regular password.
HardBoiledGregg said:
Okay, here goes.
My bootloader is locked (unfortunantely), I'd like to back up user created files, so music, pictures, videos, and the folders containing them, It has 4.4.4 rooted, and the password is, well, a regular password.
Click to expand...
Click to collapse
You can give it a try with a OTG adapter and USB keyboard attached, this way you can probably unlock the device, but you`ll need some blind navigation with the keyboard after that so you can reach the settings
Today or tomorrow when I got the time I`ll play a bit with that and I`ll see if I can help you.
liveroy said:
You can give it a try with a OTG adapter and USB keyboard attached, this way you can probably unlock the device, but you`ll need some blind navigation with the keyboard after that so you can reach the settings
Today or tomorrow when I got the time I`ll play a bit with that and I`ll see if I can help you.
Click to expand...
Click to collapse
Okay, will do
HardBoiledGregg said:
Okay, will do
Click to expand...
Click to collapse
I've played a while today with a keyboard and I can do everything, except to unlock the phone, the unlock ring itself cannot be operated with keyboard. Password input is okay, so it's navigation to Developer Options and enabling USB debugging is also doable..
There is an option to plug mouse first, try to jiggle with it and unlock the ring, since this is the only of few things you can do when your have password, then connect the keyboard, input your password and proceed.
After that there will be one more obstacle, which is to authorize you pc to access debugging, but this can be done with keyboard too, since it's a pop-up.
hm, not the easiest task, since your BL is locked,you cant install CWM, otherwise you could remove the pw with the aroma file manager out of CWM: http://forum.xda-developers.com/showthread.php?t=2225695
Have you tried this?: http://trendblog.net/how-to-bypass-android-phone-lock-screen-pattern-pin-password/
And have you looked into this?: http://android.stackexchange.com/qu...ce-as-have-no-internet-connection/35848#35848
Another way would be removing the lock via cerberus, but this would require installing cerberus 1st on your phone and if your phone is locked but rooted but you cant access the phone directly or via adb then there isn't much you can do cause you have to access the phone somehow, either directly or via terminal / PC

Locked screen removal ?

Hey, i have got a little problem. My friends from school had locked my phone by a pattern lock. The worst thing is they don't remember it ... Isthere any way to take it off or even factory reset my sony xperia z3 compact ?
I got this phone couple days ago and i dont want to destroy it ;C
The phone is not rooted or unlocked ;S
factory reset, yes, use PC Companion for this.
in the future, set the pattern yourself and don't give this phone to these kind of friends.
Can't after i installed pcc and plugged my phone into pc i got something like this
"Your tablet/phone memony is not accessible
1.The sim card is inserted an the pin code entered
2.the screen of phone / tablet is unlocked"
:S
To fix this issue, I would recommend you to re-install the OS on the phone using the tool Flashtool with a firmware file. These can be obtained in the general section of the forum, and there should be plenty of tutorials on how to use Flashtool to restore your phone in the forums.
Sent from my SM-G928F using Tapatalk

Please help me root my Sony Xperia X Performance 8132

I have been trying to root my phone so I can record in 4K with the default sony camera app. I used Xperia companion to repair the phone back to its original rom which is Nougat 7.0 with kernal 39.A.0.374-R13C which is the hong kong generic.. Right now I'm stuck in a loop and can't get my phone working properly because of the DRM keys. The camera app doesn't work at all and the xreality engine also doesn't work. It's really frustrating and killing me.
I used Fashtool64 to unlock the bootloader and apply andropluskernal v21 and the latest TWRP which is twrp-3.1.0-0-dora.img. Everything was flashed fine with no errors but however, I have one big problem I can't get around. I keep getting "To start "Android, enter your password" I never set up a password on my phone and I have never encrypted it either. This is from a fresh installation with Xperia Companion yet it asks for a password. Guys, please help me I have no other phone. I can't find anything on the internet to help me. Creating a thread here is my last hope. :crying:
Nikorasu081 said:
I have been trying to root my phone so I can record in 4K with the default sony camera app. I used Xperia companion to repair the phone back to its original rom which is Nougat 7.0 with kernal 39.A.0.374-R13C which is the hong kong generic.. Right now I'm stuck in a loop and can't get my phone working properly because of the DRM keys. The camera app doesn't work at all and the xreality engine also doesn't work. It's really frustrating and killing me.
I used Fashtool64 to unlock the bootloader and apply andropluskernal v21 and the latest TWRP which is twrp-3.1.0-0-dora.img. Everything was flashed fine with no errors but however, I have one big problem I can't get around. I keep getting "To start "Android, enter your password" I never set up a password on my phone and I have never encrypted it either. This is from a fresh installation with Xperia Companion yet it asks for a password. Guys, please help me I have no other phone. I can't find anything on the internet to help me. Creating a thread here is my last hope. :crying:
Click to expand...
Click to collapse
Enter a password until it boots, it will factory reset/boot after 30 password attempts
Hey just curious - did you eventually get it fixed? I'm in kind of the same situation - eventually got past the Android password issue, have a functioning system, but no DRM features. Thinking about flashing Androplus' kernel to fix things, not sure if worth it.

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