Hi,
I have absolutely no idea on android so need help. I have purchased a faulty Moto G (dual sim) 2nd gen and it just gets stuck on the blue moto logo screen (powered by android) for a few seconds then just switches off. I can get into the recovery screen but that's about it.
Any help would be hugely appreciated.
Red_John said:
Hi,
I have absolutely no idea on android so need help. I have purchased a faulty Moto G (dual sim) 2nd gen and it just gets stuck on the blue moto logo screen (powered by android) for a few seconds then just switches off. I can get into the recovery screen but that's about it.
Any help would be hugely appreciated.
Click to expand...
Click to collapse
Return it for a refund/exchange
Red_John said:
Hi,
I have absolutely no idea on android so need help. I have purchased a faulty Moto G (dual sim) 2nd gen and it just gets stuck on the blue moto logo screen (powered by android) for a few seconds then just switches off. I can get into the recovery screen but that's about it.
Any help would be hugely appreciated.
Click to expand...
Click to collapse
If you have not done anything to the phone, like trying to unlock the bootloader or things like that, then yes, just return the device, you got a bad apple.
SirRhor said:
If you have not done anything to the phone, like trying to unlock the bootloader or things like that, then yes, just return the device, you got a bad apple.
Click to expand...
Click to collapse
So is it not repairable?
Red_John said:
So is it not repairable?
Click to expand...
Click to collapse
It is repairable but if you still haven't unlocked your bootloader then you can just get repaired free of cost from the service center but if you decide to do it on your own, you'll have to void your warranty in order to do that!
Sent from my Moto G 2014
pranshubatra707 said:
It is repairable but if you still haven't unlocked your bootloader then you can just get repaired free of cost from the service center but if you decide to do it on your own, you'll have to void your warranty in order to do that!
Sent from my Moto G 2014
Click to expand...
Click to collapse
I think the previous owner tried to root the phone and something went wrong.
I got this message: Your device does not qualify for bootloader unlocking. after following a youtube video on unbricking moto g
Red_John said:
I think the previous owner tried to root the phone and something went wrong.
I got this message: Your device does not qualify for bootloader unlocking. after following a youtube video on unbricking moto g
Click to expand...
Click to collapse
If you bought the phone second hand and have no chance of getting your money back then you can follow these instructions.
https://motorola-global-portal.cust...il/a_id/99825/p/30,6720,9151/kw/factory reset
This will perform a factory reset on you phone and hopefully restore it to how it was.
Go to fastboot mode and tell me bootloader code?
vikasb32 said:
Go to fastboot mode and tell me bootloader code?
Click to expand...
Click to collapse
I'm not sure if this is it:
3A95920645651570#00000000000000
00000000585431303638000000#463A
54BB6B935D6E10A4163726C5FD12703
62BAC#5834D0050F000000000000000
0000000
Red_John said:
I'm not sure if this is it:
3A95920645651570#00000000000000
00000000585431303638000000#463A
54BB6B935D6E10A4163726C5FD12703
62BAC#5834D0050F000000000000000
0000000
Click to expand...
Click to collapse
What about bootloader code?
Does it say 3, 2 or 0?
Anas Karbila said:
What about bootloader code?
Does it say 3, 2 or 0?
Click to expand...
Click to collapse
Sorry for the noob question but how/where do i find that?
Red_John said:
Sorry for the noob question but how/where do i find that?
Click to expand...
Click to collapse
When you boot into bootloader mode.
Anas Karbila said:
When you boot into bootloader mode.
Click to expand...
Click to collapse
Oh right:
Device is LOCKED. Status Code: 0
Red_John said:
Oh right:
Device is LOCKED. Status Code: 0
Click to expand...
Click to collapse
Unlock it and flash factory images again.
Anas Karbila said:
Unlock it and flash factory images again.
Click to expand...
Click to collapse
Just beware that unlocking your boot loader voids your warranty.
I think you should seriously consider just doing a factory reset on your phone.
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/99825/p/30,6720,9151
Follow the instructions for an external reset.
Anas Karbila said:
Unlock it and flash factory images again.
Click to expand...
Click to collapse
ok i have managed to unlock and it is up and working so far....
I would like to thank everyone on this thread for their help
Red_John said:
ok i have managed to unlock and it is up and working so far....
I would like to thank everyone on this thread for their help
Click to expand...
Click to collapse
Don't say thanks press it
Moto g 2nd gen stuck in boot
Hi everyone,
Sorry for reviving thid thread. I have a moto g 2nd gen with unlocked bootloader status code: 3, it wont go past the boot animation with the globe and Motorola logo then shuts off, screen turns black with faint backlight and i have to press the power button to completely turns it off.
What i did so far.
I booted into recovery and made a cache and data wipe, didn't work.
I flashed a stock firmware. (5.02 btw) through fastboot with bootloader relock, all steps were successful but same result, wont go past animation boot.
I noticed when i issued bootloader lock command, log says successful but bootloader is still unlocked.
Also noticed phone is not detected by my pc except in fastboot mode.
Any help will be much appreciated.
Same Problem
Hi dichar,
I am having the same problem as you had. Did you ever get it resolved ??
If so, how?
Let me know please.
dihcar said:
Hi everyone,
Sorry for reviving thid thread. I have a moto g 2nd gen with unlocked bootloader status code: 3, it wont go past the boot animation with the globe and Motorola logo then shuts off, screen turns black with faint backlight and i have to press the power button to completely turns it off.
What i did so far.
I booted into recovery and made a cache and data wipe, didn't work.
I flashed a stock firmware. (5.02 btw) through fastboot with bootloader relock, all steps were successful but same result, wont go past animation boot.
I noticed when i issued bootloader lock command, log says successful but bootloader is still unlocked.
Also noticed phone is not detected by my pc except in fastboot mode.
Any help will be much appreciated.
Click to expand...
Click to collapse
Related
I have a Nexus 6 that came rooted and with busybox.
how do I know if the bootloader has been unlocked?
You can't root it without unlocking the boot loader, so if its rooted then that's all the evidence you need
caguas56 said:
I have a Nexus 6 that came rooted and with busybox.
how do I know if the bootloader has been unlocked?
Click to expand...
Click to collapse
Also, as soon as you turn on the phone, the black screen with the white Google logo comes up, on the bottom of the screen should show and unlocked padlock. That also means your bootloader is unlocked.
do you see an open padlock on the bottom of the screen while booting? then it's unlocked. also, you can boot into the bootloader, itll say unlocked. but if you already havd root, its probably unlocked, or he relocked it. if you have root, you can use an app to re unlock it.
simms22 said:
do you see an open padlock on the bottom of the screen while booting? then it's unlocked. also, you can boot into the bootloader, itll say unlocked. but if you already havd root, its probably unlocked, or he relocked it. if you have root, you can use an app to re unlock it.
Click to expand...
Click to collapse
you are right, I see the padlock unlocked and the word "unlocked" on the bootloader screen.
thanks.
I'm coming from a Samsung device and have no idea how to flash roms on a Motorola device.
any suggestions you can give me?
caguas56 said:
you are right, I see the padlock unlocked and the word "unlocked" on the bootloader screen.
thanks.
I'm coming from a Samsung device and have no idea how to flash roms on a Motorola device.
any suggestions you can give me?
Click to expand...
Click to collapse
I suggest you start with this, to learn adb fastboot and flashing.
https://developers.google.com/android/nexus/images
If you run into the missing system.img problem here is the link to fix it:
http://www.androidpolice.com/2014/11/12/running-into-the-dreaded-missing-system-img-error-flashing-android-5-0-factory-images-heres-how-to-get-around-it/
This way you can start from the beginning.
Also, give this a read:
http://forum.xda-developers.com/showthread.php?t=2948481
Sent via Tapatalk on Shamu
Davzone said:
I suggest you start with this, to learn adb fastboot and flashing.
https://developers.google.com/android/nexus/images
If you run into the missing system.img problem here is the link to fix it:
http://www.androidpolice.com/2014/11/12/running-into-the-dreaded-missing-system-img-error-flashing-android-5-0-factory-images-heres-how-to-get-around-it/
This way you can start from the beginning.
Click to expand...
Click to collapse
Last question : is there anyway to change the icons colors and shape on the notification bar like wifi, signal etc?
hi everyone,
so i flashed the twrp recovery image and then my phone got stuck in a bootloop. So stupidly I relocked the bootloader and now i can't do nothing. any ideas?
No you NEVER relock the bootloader. (unless everything is fine)
There is another thread here where they were close to a solution but I didn't see the final outcome.
Sorry man. Good luck
Sent from my Google N6 on VZ
fastboot
valapsp said:
hi everyone,
so i flashed the twrp recovery image and then my phone got stuck in a bootloop. So stupidly I relocked the bootloader and now i can't do nothing. any ideas?
Click to expand...
Click to collapse
Boot to boot loader...fastboot OEM unlock confirm unlock..let the spinning android wipe your sdcard..good to go
jamescable said:
Boot to boot loader...fastboot OEM unlock confirm unlock..let the spinning android wipe your sdcard..good to go
Click to expand...
Click to collapse
u cant fastboot oem unlock when the "allow oem unlock" box hasnt been checked.
DebianDog said:
No you NEVER relock the bootloader. (unless everything is fine)
There is another thread here where they were close to a solution but I didn't see the final outcome.
Sorry man. Good luck
Sent from my Google N6 on VZ
Click to expand...
Click to collapse
ya i know. i was drunk!
valapsp said:
ya i know. i was drunk!
Click to expand...
Click to collapse
Did you ever ticked Allow OEM Unlock before re locking?
Check this post.
http://forum.xda-developers.com/nexus-6/general/fix-fix-qhusbbulk-cm12-t3059518/page16
There is a FIX.
sotnasnauj said:
Did you ever ticked Allow OEM Unlock before re locking?
Check this post.
http://forum.xda-developers.com/nexus-6/general/fix-fix-qhusbbulk-cm12-t3059518/page16
There is a FIX.
Click to expand...
Click to collapse
That's not what is being said. He is saying there *may* be a link. But only 2 people have managed to fix it with that thread and 1 of them was actually bricked first, not like this but with a broken bootloader... So actually only 1 person may have fixed it with that thread.
valapsp said:
ya i know. i was drunk!
Click to expand...
Click to collapse
LOL I have been there
Sent from my Google N6 on VZ
Hey guys, I seem to have bricked my moto x 2013.
Long story short. I was on soak test 5.0.2. I downgraded like i've done before without issue but this time something went wrong in a big way.
My phone will not boot and just goes to bootloader with the error
downgraded security version
update gpt_main version failed
failed to hab check for gpt_backup: 0x35
CID Read failure
Invalid CID status 0x69
Customer ID error: Contact Dealer: 0xdead
The big issue is my bootloader also relocked so now I can't flash anything to fix the problems.
The comand 'fastboot oem get_unlock_data' returns no result so can't unlock it!!!!
I don't suppose there is a way to unlock it without going through the Motorola website way or entering android?
Any help appreciated. Thanks.
I think you are using the wrong command for boot loader unlock, but push come to shove you might just have to deal with lollipop, or custom roms
The commands correct. I'm not getting a reply because the Cid has change to some strange incorrect one.
I can not flash anything without boot unlock so I can't use any rom lollipop or not.
I need away to unlock the boot loader via fast boot as I can still use that just not for flashing the firmware partitions
beljim7419 said:
The big issue is my bootloader also relocked
The comand 'fastboot oem get_unlock_data' returns no result so can't unlock it!!!!
Click to expand...
Click to collapse
How did you unlock the bootloader in the first place?
flash gpt and motoboot from lolipop, and you should be ok hopefully
JulesJam said:
How did you unlock the bootloader in the first place?
Click to expand...
Click to collapse
Following the Motorola guide on their website.
fastboot oem get_unlock_data
that returns a code and you paste it into their online form.
beljim7419 said:
Following the Motorola guide on their website.
fastboot oem get_unlock_data
that returns a code and you paste it into their online form.
Click to expand...
Click to collapse
Ok so you did it through the website. Didn't you save the email with your unlock code? That's all you need.
you could try that but i wasn't successful doing it on xt 925. I say flash away that gpt and motoboot
JulesJam said:
Ok so you did it through the website. Didn't you save the email with your unlock code? That's all you need.
Click to expand...
Click to collapse
Yes I did but when I tried using the unlock code command with the email code i got an error
I have finally got it to boot
flash gpt and motoboot from lolipop, and you should be ok hopefully
Click to expand...
Click to collapse
I tried this to no avil but after reading your comment that it should fix the issue decided to try again with a different Gtp although thought the lollipop ones were all the same.
Originally I tried the one from Blur_Version.221.41.31.ghost_row.Brasil.en.BR which did not work (in hind sight realise it is because I upgraded from that) so tried the Blur_Version.221.41.38.ghost_row.Brasil.en.BR one and it flashed!
then i rettried the 4.4.4 recovery and that now flashed so went in and wiped the cache and am now waiting for the phone to finish booting.
I'll go back to the latest soak if I can and let you know if all goes well.
Thanks guys.
JulesJam said:
Ok so you did it through the website. Didn't you save the email with your unlock code? That's all you need.
Click to expand...
Click to collapse
beljim7419 said:
Yes I did but when I tried using the unlock code command with the email code i got an error
I have finally got it to boot
I tried this to no avil but after reading your comment that it should fix the issue decided to try again with a different Gtp although thought the lollipop ones were all the same.
Originally I tried the one from Blur_Version.221.41.31.ghost_row.Brasil.en.BR which did not work (in hind sight realise it is because I upgraded from that) so tried the Blur_Version.221.41.38.ghost_row.Brasil.en.BR one and it flashed!
then i rettried the 4.4.4 recovery and that now flashed so went in and wiped the cache and am now waiting for the phone to finish booting.
I'll go back to the latest soak if I can and let you know if all goes well.
Thanks guys.
Click to expand...
Click to collapse
oh, dear it was working on 4.4.4. Tried to update to soak test and half way through the screens gone black and is unresponsive. wont turn on or reboot if i hold the power button down.
think it's definately gone this time. I'll leave it on charge and hope for the best.
it will bounce back man, possibly a corruption somewhere. IF not , reflash gpt and motoboot and redo your steps
beljim7419 said:
oh, dear it was working on 4.4.4. Tried to update to soak test and half way through the screens gone black and is unresponsive. wont turn on or reboot if i hold the power button down.
think it's definately gone this time. I'll leave it on charge and hope for the best.
Click to expand...
Click to collapse
http://forum.xda-developers.com/moto-x/general/info-warning-risks-downgrading-impacts-t3058202
Read that thread and then read it again...then you may understand what happened and why you should never flash an OTA or Soak Test update zip after having ever downgraded your firmware.
This is well established information now and there is no excuse for users who don't pay attention or refuse to heed the warnings!
Sorry!
beljim7419 said:
oh, dear it was working on 4.4.4. Tried to update to soak test and half way through the screens gone black and is unresponsive. wont turn on or reboot if i hold the power button down.
think it's definately gone this time. I'll leave it on charge and hope for the best.
Click to expand...
Click to collapse
You can't get into bootloader mode?
JulesJam said:
You can't get into bootloader mode?
Click to expand...
Click to collapse
Nope, Proper dead. Black screen no access to anything. Tried pulling the battery but still the same.
*Dead*
beljim7419 said:
Nope, Proper dead. Black screen no access to anything. Tried pulling the battery but still the same.
*Dead*
Click to expand...
Click to collapse
Well there is a root method on the General forum in which they intentionally brick the devices then enter bootloader restore mode to root the phone.
I have no idea if it could save your device, but step 02 of the method bricks the phone:
http://forum.xda-developers.com/moto-x/general/moto-x-root-pogress-60-t3071602
If you can get into bootloader restore mode, perhaps you can save your phone.
I have a motorola X with unlocked bootloader, but the flash another ROM, remains intact the stock ROM. So when I try with a custom recovery also remains the stock recovery.
I want flash my phone since all process stops, and sometimes off by itself.
Thanks for any help and excuse me my english.
Model: Moto X 1053 Nextel México.
I dont think that the bootloader of your phone is properly unlocked... From what i understand your post is saying that whenever you flash anything the whole mobile doesn't takes any affects... So still it must be Write Protected... AFAIK... Do this test and make sure that your Boot loader is completely unlocked...
Power off your phone
Wait for 5 Seconds
Press and hold power button and volume down button simultaneously for 4 seconds then release those buttons...
And look out for a yellow line or a any other white line saying Device Status Code
If your bootloader is properly unlocked it must say: Device is unlocked: Status Code 3
If it gives you any other status code... Then your Boot loader might be relocked thats why it must be saying bootloader unlocked on the startup by which i assume you are saying bootloader is unlocked... Checkt these out and tell us... We are always here to help others android owners..
Good luck..
Sent from my ghost using Tapatalk
whizinc said:
I dont think that the bootloader of your phone is properly unlocked... From what i understand your post is saying that whenever you flash anything the whole mobile doesn't takes any affects... So still it must be Write Protected... AFAIK... Do this test and make sure that your Boot loader is completely unlocked...
Power off your phone
Wait for 5 Seconds
Press and hold power button and volume down button simultaneously for 4 seconds then release those buttons...
And look out for a yellow line or a any other white line saying Device Status Code
If your bootloader is properly unlocked it must say: Device is unlocked: Status Code 3
If it gives you any other status code... Then your Boot loader might be relocked thats why it must be saying bootloader unlocked on the startup by which i assume you are saying bootloader is unlocked... Checkt these out and tell us... We are always here to help others android owners..
Good luck..
Sent from my ghost using Tapatalk
Click to expand...
Click to collapse
Thanks for your help. This is the screenshot of my device.
h ttp://i.imgur.com/vENGkWY.jpg?1
cer0n said:
Thanks for your help. This is the screenshot of my device.
h ttp://i.imgur.com/vENGkWY.jpg?1
Click to expand...
Click to collapse
Okay so i saw the screenshot.. Its properly Bootloader Unlocked..
Now the chances might be that your stock recoverry is either corrupted or damaged because your phone's factory reset is not working.. Flash the stock firmware of your phone through RSD LITE... Flash the 4.4.4 version and dont donwgrade... And after flashing the stock firmware... try flashing recovery again. Find the stock firmware of your device according to your model... find the model code at the lower back side of your phone its really tiny so you to have twist the phone to make it visible...
Sent from my ghost using Tapatalk
whizinc said:
Okay so i saw the screenshot.. Its properly Bootloader Unlocked..
Now the chances might be that your stock recoverry is either corrupted or damaged because your phone's factory reset is not working.. Flash the stock firmware of your phone through RSD LITE... Flash the 4.4.4 version and dont donwgrade... And after flashing the stock firmware... try flashing recovery again. Find the stock firmware of your device according to your model... find the model code at the lower back side of your phone its really tiny so you to have twist the phone to make it visible...
Sent from my ghost using Tapatalk
Click to expand...
Click to collapse
I don't find the firmware of moto x Nextel México.
I've read in the web that has not released any firmware Nextel Mexico for moto X.
Is there any other solution?
Thank you
cer0n said:
I don't find the firmware of moto x Nextel México.
I've read in the web that has not released any firmware Nextel Mexico for moto X.
Is there any other solution?
Thank you
Click to expand...
Click to collapse
Which model is your moto x? I've seen nextel firmwares on file factory before... tell me the model of your moto x..
Edit: Sorry i forgot you mentioned above its a XT1053 nextel.. Wait for a couple of hours i have all links of stock firmware sites on my pc.. As i get back home.. I will try find a firmware for you.
Sent from my ghost using Tapatalk
whizinc said:
Which model is your moto x? I've seen nextel firmwares on file factory before... tell me the model of your moto x..
Edit: Sorry i forgot you mentioned above its a XT1053 nextel.. Wait for a couple of hours i have all links of stock firmware sites on my pc.. As i get back home.. I will try find a firmware for you.
Sent from my ghost using Tapatalk
Click to expand...
Click to collapse
Motorola X 1ra Generación (2013), Nextel México.
Ok, thank you!.
cer0n said:
Motorola X 1ra Generación (2013), Nextel México.
Ok, thank you!.
Click to expand...
Click to collapse
http://forum.xda-developers.com/moto-x/general/guide-newbies-how-to-revert-to-stock-t3104208 follow this thread this will help you for sure.
After unlocking Z2 Plus bootloader, started to showing up on boot before logo splash:
"Your device has been unlocker and can't be trusted
To learn more, visit:
g.com/placeholder
If no key pressed:
You device will boot in 5 seconds"
Anyone knows how can I get rid of this message?
Already tried to flash factory splash.img with no success!
Thanks in advance!
there is no way you can get rid of this warning because i think it's deeply written in the kernel or your phone
I remember removing that screen on my old Moto G by flashing a custom boot image, I don't know if it's possible with this device as well, gotta do some research I guess.
ruhanboom said:
Actually you can get rid of it but you'd end up losing your unlocked bootloader
Click to expand...
Click to collapse
I locked my bootloader again, but it is still there. Not sure if it really can be removed.
ruhanboom said:
Well then you still have a unlocked bootloader how did you lock your bootloader anyway?
Click to expand...
Click to collapse
You are right mate...
I checked it this morning by connecting it to the PC and see there the state was still unlocked. Now I have locked it again to get the latest update.
Thanks
Anyone checked if there is /logo partition? That way it was possible to "hide" this message on Moto X Play (and probably other Lenovo-Motorola devices).