[Q] Turbo headphone jack issues? - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

So I got my turbo last week in blue nylon (and i'm loving it) but there's one horrid problem with it, the headphone jack doesn't want to work with some of my headphones. when I plug in my over the ear theres static the left ear, and a pulse of static on the right (kinda like a heartbeat). This occurs on my phone and my brother's, who got it in black. I've narrowed the problem down to the ones with 3 bands on the plug vs 2. Does anyone know what the hell is going on? any help would be appreciated, thanks!!

ERRoRC0DE9999 said:
So I got my turbo last week in blue nylon (and i'm loving it) but there's one horrid problem with it, the headphone jack doesn't want to work with some of my headphones. when I plug in my over the ear theres static the left ear, and a pulse of static on the right (kinda like a heartbeat). This occurs on my phone and my brother's, who got it in black. I've narrowed the problem down to the ones with 3 bands on the plug vs 2. Does anyone know what the hell is going on? any help would be appreciated, thanks!!
Click to expand...
Click to collapse
When I first got my Razr Maxx it did the same thing. I took some caned air with the little straw and blew it out really good and it was fine. Occasionally I had to do it again tho. But be careful I wouldn't stick it too far down inside the jack because sometimes that stuff is pretty powerful. Idk if this will help you but its worth a try.

X_man. said:
When I first got my Razr Maxx it did the same thing. I took some caned air with the little straw and blew it out really good and it was fine. Occasionally I had to do it again tho. But be careful I wouldn't stick it too far down inside the jack because sometimes that stuff is pretty powerful. Idk if this will help you but its worth a try.
Click to expand...
Click to collapse
thanks dude, ill try it out when i get home today

Tried it and it didn't work, oh well. guess i'm switching to bluetooth!

ERRoRC0DE9999 said:
Tried it and it didn't work, oh well. guess i'm switching to bluetooth!
Click to expand...
Click to collapse
You should definitely be under warranty. I wouldn't settle for a phone with a broken piece if hardware. Just my two cents

i'll definitely send it in, but I won't have a chance to do so for a couple weeks. So i'll be using bluetooth anyway. thanks for your help btw!

Related

Touch Screen Goes Crazy

I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
TONKAFORCE said:
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
Click to expand...
Click to collapse
Did you have your phone plugged in to a USB charger at the time? Was it the stock charger?
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
TONKAFORCE said:
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
Click to expand...
Click to collapse
Well, I would suggest that you try reverting back to using the stock charger for a few days and see if that helps. Using other chargers (esp from ebay) can cause similar effects on the Milestone/Droid due to voltage variances.
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
TONKAFORCE said:
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
Click to expand...
Click to collapse
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
I get this same issue.
Unplugged or not, on various roms from stock to motofrenzy.
sometimes the screen will just become really crazy.
If i open a webpage and just hold my finger on the screen in one place it will zoom in scroll up and down, all sorts.
I verified what was happening by downloading Multitouch visualiser 2 from the Market.
A reboot always fixes the problem
Its kinda frustrating, because i know that Moto just direct you to the place of purchase and i was not the original purchaser, so i have no chance of a warranty repair.
yeah ive tried everything, its driving me up the wall, its been like this for the last 30 hours,an i cant even use the phone, this is the worst it been, it usually goes away after 5 to 6 hours , but now its jus gone crazy, an ive restarted an removed the battery countless of times
but burko, are you using a sock wall charger or a ebay or differant brand wall charger.thanks
knowthenazz said:
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
Click to expand...
Click to collapse
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
That happened with me, when the temperature degree outside is very high, I live in region the degree reach to 48degree, my phone screen goes crazy, so I think your charger make your phone very hot, so the sensitivity of your screen begin not work properly. I'm note sure, just want to share my idea.
Thanks,
well its been about 4-5 days already, an my phones touch screen still goin crazy, i thought maybe id go back, like the other times, but this time seems permanent an its extremely depressing thinkin about it cus i jus got it like a week and a half ago off a guy.ive tried countless of chargers, even my bros motorola backflip charger, an nothin. so im gonna assume its permanently gone. i would switch the digitizer but thats gonna cost money an might jus lose the entire phone, so im jus gonna throw it back on ebay an go back to my htc hero an jus wait for the milestone 2 to come out. but if anyone does find a solution please post it here. thx everyone R.I.P. MILESTONE
TONKAFORCE said:
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
Click to expand...
Click to collapse
All chargers using the micro USB spec should be the exact same voltage (and different current ratings depending on the charger, although different current values shouldn't affect your screen at all). I suspect that the voltages are very close, if not generally the same, but, the voltage may slightly fluctuate (or ripple) over time, which I believe may be causing the issue. The better quality the charger, the more constant the voltage.
If I were you I'd purchase an authentic Motorola Micro USB charger, and call it a day.
Burko said:
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
Click to expand...
Click to collapse
Glad I could help!
Not sure if this is true, but, I heard that most Motorola chargers work on Blackberry units, but, the converse isn't always the case.
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
TONKAFORCE said:
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
Click to expand...
Click to collapse
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
knowthenazz said:
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
Click to expand...
Click to collapse
thanks for your help knowthenazz an everyone else =]
Go to a service center asap!
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
AdrienC said:
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
Click to expand...
Click to collapse
thing is i bought it off anothere guy, an he was a phone dealer an it was given to him as a gift from motorola, an like it had no papers or charger or service carrier, jus the phone alone straight form hong kong. an yeah couple hours later my screen went crazy again, so its on ebay atm lol, but thanks anyways
It happened with me too. Somebody told me that was cause by sweat. So i took it to service center.
started happening to me yesterday, anyone know a fix yet?

Droid 4 Shutting Off Randomly

About a week ago my D4 started to randomly shut off. Opening the keyboard, using Dolphin, or just sitting in my pocket. I am unable to turn it back on without plugging it in to a charger, like it needs a jump or something. Once it fires back up, it says I have plenty of battery. The only other thing I see is when I plug it in but don't turn it on, it says it has 0-5% battery. It is rooted with safestrap and Eclipse installed but I've been running the stock version because some things weren't working quite right in Eclipse. Iv'e seen some posts say it could be a battery problem. Others say to factory reset or SBF. I'm going to give these a try but does anyone else have any ideas? I bought it off ebay a month ago and I'm worried they might not honor the warranty being purchased second hand. Luckily I still hadn't sold my trusty D3, but I dowant to get the D4 back in operation.
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
xredjokerx said:
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
Click to expand...
Click to collapse
I figured something like that. Weird thing is every once in a while if I plug it in to the charger it will show 5% battery, then go up to 10% after about 20 minutes, then suddenly shoot up to 100%. The phone would work fine off the charger for about a half hour then die, rinse and repeat. So it is charging but only like 5% then it will show 100%. I'm probably just going to bring it in and hopefully get a replacement.
Well I ended up calling Verizon and they are going to send a replacement, no questions asked. Apparently it doesnt matter if you bought the phone second hand, they will still honor the warranty (or I got just the right CSR). Case closed.
Really? They told me to f* off last time I called about warranty off a phone from cl... lol
I was guessing they were going to tell me to F off as well since most people were saying that's what they do when you try to get a warranty replacement on a second hand phone. It was literally the best experience I've ever had calling any customer service line. Told him my phone wouldn't stay on, he said he was going to talk to an engineer, next thing I know he's asking for my address. Win!
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
Just got to get the right person to answer. My guy actually sounded like he was based in the US, not Kazakhstan. I told the person on the phone my story and that I had already gone to an authorized retailer (which I did) and that my phone wouldnt stay on. Put me on hold for a minute, came back and said were going to get a warranty replacement out. What may have helped is that I had my D3 active on my line and D4 was deactivated, so maybe they couldnt look up the info that would flag it as not from original buyer.
xredjokerx said:
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
Click to expand...
Click to collapse
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
kwyrt said:
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
Click to expand...
Click to collapse
My old one crackles as well. I"ll let you know if the new one does, comes in tomorrow.
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
xredjokerx said:
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
Click to expand...
Click to collapse
Whoops forgot to update. New phone definitely has less crackle. Old one was very noticeable, new one has little to no crackle. Only thing was it wasn't updated when I got it, had to manually go in and have it update to 219. I don't use the rear speaker very often but I don't remember it having a cracking sound. All in all there are no issues with it

[Q] droid 4 speaker Rattle/Clipping/blown?

I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
I don't know how it will help, but I don't have any problems and I've had mine since March.
No problems either. Had since February :/
Sent from my DROID4 using xda premium
I've had mine since march and I have been experiencing the same issue... bout to call Motorola also....
Sent from my DROID4 using XDA
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
My wife and I have both had Droid 4s since release day and aren't experiencing the issue.
I have had my droid 4 since the day it was released with no such problems. The only I can think that would cause speaker problems is if:
a) dust and gunk are getting stuck in the speaker
b) the connector for the speakers is becoming loose... do you ever try and clean around the edges of the phone, like in between the bezel and the frame? If so, you might be damaging a connector when you do so...
Other than that, maybe its a factory issue, it is a very thin top piece that holds the speaker and the screen, etc.
Hope this helps...
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
I started having this problem about 3 weeks ago and I've had my D4 for about 2 months.
Guess I need to call in for a replacement...what a pain. I used my OG Droid for almost 2 years without the need for a replacement. Then I picked up the D3 and went through about 6 phones in 6 months with a move to the D4 hoping things would be better.
What's the suck trick? My wife's is one day old and ear speaker sounds blown
Sent from my Galaxy Nexus using XDA
suck trick
The suck trick is, if u suck on the speaker with your mouth it will temporarily fix the speaker.
Same issueI
I bought a Droid 4 two months ago and about within a month it started up with the same thing you are speaking of, a tinny, blown speaker sound coming from the ear piece. I did the whole sucking speaker deal and it would fix it , only to sound like junk again later. I returned it to Verizon, where they said that they had not heard of anyone else having the same problem, so Motorola sent me a "like new" Droid 4. I have had this phone for a month and just this morning it began with the blown speaker garbage again.
I looked more into it and read that it could be the glue which is holding the speaker in heats up and fails, causing the speaker to release from where it is seated and with that rattles, or vibrates, giving the effect of a blown speaker
This would make sense why by sucking into the speaker it stops, because you are basically popping it back into place temporarilly
Either way, I am returning this phone later today and plan on telling Verizon, I want a new one, not some "like new" refurbished piece of junk. I paid for a NEW phone, not one with problems motorola "fixed"
I hope all works out next, cause I really love the keyboard and could've gotten a Rzr for a few bucks more.
try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en
myfishbear said:
try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en
Click to expand...
Click to collapse
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
Click to expand...
Click to collapse
Yea I tried this on the first d4 I sent back with no change...
Sent from my DROID4 using xda app-developers app
I just got a "like new" replacement phone for having the same problem. I had my phone for about five months before noticing a problem with the speaker. I had the same problem on four different DroidX phones. Verizon acted like it was such a big deal, and they'd never had any problems with the Droid4. The woman at the Verizon store tried to convince me that my Otter Box case was causing the problem. Verizon's customer service department is such a joke sometimes. So far so good with my replacement though.
Sent from my DROID4 using xda premium
GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
Click to expand...
Click to collapse
if you make a call and run it it runs in the earpiece.
to clean it right
1wipe it off
2 clean it with a airduster if you got one
3 with a q tip and a little bit of alcohol
4 dry it than call you house and pick up the phone
5 than run the app incall 3x times
it should be good than
also in /settings/sound/speaker settings set it to custom turn off surround sound and turn the eq to bass punch or lower.

Help! No sound out of left channel

Just picked up my N7 and I tried listening to some stuff and I have no sound out of my left channel. Any ideas? I tried two different pairs of headphones. Is there some setting that would mute one channel? Am I going to have to return it already?
slvdc1 said:
Just picked up my N7 and I tried listening to some stuff and I have no sound out of my left channel. Any ideas? I tried two different pairs of headphones. Is there some setting that would mute one channel? Am I going to have to return it already?
Click to expand...
Click to collapse
have you double checked that the headphone plug is pushed firmly into the slot? due to the design of the headphone plug, if its not firmly in, only one part of the connector will make contact and hence will only be able to output one channel. you need both the top and bottom half of the plug to make contact.
Yea I've pushed it in far enough. Of that, I am sure.
slvdc1 said:
Yea I've pushed it in far enough. Of that, I am sure.
Click to expand...
Click to collapse
Sounds like you got a bad one then bro. Just gonna have to return it..
Just checked mine....both work. Return it man.
Sent from my Nexus 7 using xda app-developers app
Yea...I called GS and they said they would put in a special order for another one and call me when it comes in. So I can still play with it for a few days. Thanks for the help...maybe someone else will have this problem too
Someone said this already but I am gonna repeat it again. Make sure you push it in all the way, mine was pretty stiff and made sort of a click sound
Its in all the way I am sure. I bet its just an open connection on the inside. I think the jack is OK...just not hooked up properly. Kinda blows cause I'm not going to get it set up the way I want to since I'm just going to exchange it
Worth trying another set of headphones. I had the same thing when my S3 arrived but by weird coincidence my headphones had bitten the dust at the same time. Unlikely but you never know.
eyesparky said:
Worth trying another set of headphones. I had the same thing when my S3 arrived but by weird coincidence my headphones had bitten the dust at the same time. Unlikely but you never know.
Click to expand...
Click to collapse
The same headphones work fine in my Evo 3d. And besides I did try another pair too. I tried twisting and wiggling the plug while it was plugged in...no dice. I just hope it won't be too long til my replacement comes in. Maybe I'll call tomorrow and find out when it will be coming in, though I doubt they will be able to tell me anything.
slvdc1 said:
The same headphones work fine in my Evo 3d. And besides I did try another pair too. I tried twisting and wiggling the plug while it was plugged in...no dice. I just hope it won't be too long til my replacement comes in. Maybe I'll call tomorrow and find out when it will be coming in, though I doubt they will be able to tell me anything.
Click to expand...
Click to collapse
Fair play. Hope you get your replacement soon (Hopefully they keep some back from the sales channel for just such circumstances. ).
Got my replacement today (that was fast!) And the new one has both channels working! Though now I have a squishy left side of the screen ugh. Do I return it again? Was reading the defects thread and some people have had some luck by putting pressure on it as it cools and that seems to fix it...anyone else?

Headphone jack

Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
jarzy00 said:
Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
Personally i would just get a replacement d3..
But i am a qwerty kinda guy and every other "newer" device to me isnt worth it
But my opinion is just one in a sea of many
ovelayer said:
Personally i would just get a replacement d3..
But i am a qwerty kinda guy and every other "newer" device to me isnt worth it
But my opinion is just one in a sea of many
Click to expand...
Click to collapse
I agree though. ithink im just gonna get a replacement thanks
Sent from my DROID3 using Tapatalk
They may send you a replacement that is a newer phone which has ICS.
Sent from my XT862 using xda app-developers app
MrObvious said:
They may send you a replacement that is a newer phone
Sent from my XT862 using xda app-developers app
Click to expand...
Click to collapse
What do you mean by newer phone like a newer droid 3 or a different phone with ics?
Sent from my DROID3 using Tapatalk
jarzy00 said:
Hey guys, for the past 4 months or so now my headphone jack has been a little funny. Sometimes I go to touch it it goes staticy/stops playing music. Now almost everytime I touch my phone while its plugged in my car it'll stop playing or go staticy as well. Long story short, my jack is messed up and iknow its not the headphones/aux cord. Was wondering if you guys think I should get warranty replacement? Or should I get a brand new device? I do have an upgrade. Im not too thrilled about the phones that are out now not gonna lie. But what would you do in my situation? Thanks
Sent from my DROID3 using Tapatalk
Click to expand...
Click to collapse
My headphone-jack also got messed up. I repaired this easily myself, it had just the problems you're describing.
I took a Q-tip and cut it to the right size to fit in the headphone-jack WITHOUT it loosing all of the cotton in there.
Then i messed around with it until it came out with a huge piece of dust.
I've had to do this twice to get my jack working.
One alternative would be to take some tweesers and pick the dust out with it.
And no, i wasn't able to see any dust in my 3.5mm jack. Try it, it's for free and it worked for me.
I had a similar issue where my headphone jack just died completely. Tried to clean it out but it still wouldn't work. Finally called and had a replacement phone sent to me since I'm in the same boat as you and waiting for a newer qwerty phone to come out and didn't want to re-sign with a D4 for 2 years seeing as that phone is getting a bit old itself.
Unfortunately, almost 2 months in and the headphone jack died again. I'll have to try calling for ANOTHER replacement. Hopefully they don't send you one that dies as fast as mine. I know that occasionally if you have the same problems over and over with a particular phone they might send you a different one with your same contract terms. Just make sure you stay nice and friendly with the rep Good luck and let us know how it works out.
http://forum.xda-developers.com/showthread.php?t=1348411&highlight=headphone+jack

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