Related
Hello all,
please forgive me first of all because I've had very little sleep due to this issue. And its a long thread, but more detail is better generally I believe.
First, some background, and unfortunately, it starts with my wifes phone.
My wife has a Galaxy S GT-i9000 on Orange in the UK. She has had it, probably about a year maybe at most. She has a few apps that she has downloaded but nothing major and on first looks when I got it nothing I expect would cause this issue, just facebook etc.
My wife came home and said, my phone keeps coming up with a message saying force close. Ahh, I thought, some apps gone nuts, but alas, it appeared to be many apps including Maps, Google Upload (I assume this is a system process), Facebook Katana and many more, probably about 20 Force Close messages pop up one after the other and it lags whilst trying.
Odd, I thought, I also noticed the icon for one of the apps on her homescreen had changed to the default White and Green one with the android on it.
I suspected something had gone wrong (obviously), I asked if she had rebooted it and she said she had. So, I rebooted it again, just incase. Same problem.
I then thought it might need an update, it was running official Kies 2.3.3 (or was it 2.3.4, I forget) so I plugged it into my netbook and ran Kies, had to update that as it didn't have the latest application update. I then started the firmware update, after backing up the phone using Kies.
Halfway through the update, Kies popped up a message saying something went wrong and that I had to unplug the phone, take out the battery and reboot. Odd, I thought as the phone was telling me to not doing anything. I waited a minute, nothing further happened, so I did this. Then I got the Black Screen of Death with the phone, the dots and the computer screen.
Crap!!! I thought, I managed to get into Download mode, and reflash it using what I believe was an official ROM using Odin. I then rebooted, and found that it STILL had the data on it and it STILL was doing the force close. At least I had it back to "working" though so I was mildly happy.
I then did a factory reset using the menu system, erased the USB storage (there is no external SD card in her phone) and rebooted, still force closing but prompting me to setup again. Weird. I went through the setup slowly, as every second or so a force close would popup, then when I completed the setup (which still had the wifi settings, account settings etc in it) the System Setup crashed with Force Close. I then rebooted and got to the Home Screen, but still crashing.
I rebooted and used the recovery screen to clear the cache and factory reset, despite the warnings I will lose everything, nothing was wiped.
I tried to update using Kies again but it tells me that the firmware/device is not supported. I am now trying to see if I can use Odin to install a Kies supported firmware. So that I can then try an update using that again.
Anyone got any suggestions, at present, my thoughts are, I was going well within the realms of warranty up until I reflashed it using Odin to try and get back in as I'd only used Kies to update and the issue "just started happening" without my missus doing anything.
There are no signs of damage on the phone and she tells me it was just sat on her desk all day.
So, my question is, what now? I'm of the opinion based on the above that if I can't reflash a warranty supported Kies update, then maybe a custom ROM will be worth a shot to see if its a hardware failure or if its software. I just have never had an issue like this with my HTC Desire and I've ran many custom ROMs and standard ROMs on it.
I do have the .tmp file of the update Kies downloaded, and I also have a Binary folder which has some file inside a couple more folders but its not a .tar or a .zip because when I try renaming it (after a copy) it won't open.
So, suggestions on a postcard, thanks if you got this far through this nightmare. All help massively appreciated.
Edit: it appears to be the same issue as this: http://forum.xda-developers.com/showthread.php?t=822238
I'll try some of their suggestions. Today I also did the *2767*3855# today which I found after a bit more searching. Same problem after a reboot. Force close and data still there.
I've tried and tried again to do various solutions for this, I've even ran a logcat using adb to see if I can see the problem. I suspect its a Dalvik Cache issue in that its unable to write to it for some weird reason.
I've downgraded it to Froyo following this guide: http://forum.xda-developers.com/showthread.php?t=1100906
It now detects in Kies and offers me a firmware upgrade. I suspect it will die again though if I try due to this Dalvik problem.
Wiping cache does not wipe the cache. Everything still appears to be there on reboot as mentioned above.
Here is a copy of the LogCat with Java errors all over it: http://leenukes.co.uk/downloads/logcat1.txt (its quite long)
I guess nobody knows. Today I will speak to Orange to try and get it fixed or replaced.
Sent from my HTC Desire using Tapatalk
We've been told it is beyond repair. We will see what they say when we go back into the shop. Its still in warranty so I don't see why they won't replace it.
Sent from my Galaxy Nexus using Tapatalk
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
ZiDanRO said:
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
Click to expand...
Click to collapse
Sound advice there mate, other thing I would have done is in recovery mode before the ODIN flash I would have format sdcard, making sure you have removed BOTH the external sd and the sim card, as it can wipe them as well.Then flash through ODIN as per instructions above.
Using JVT I would flash either speedmod or semaphore 2.1.1 which I personally use.
Happy flashing!!
turns out it was water damage and some parts corroded.
Its going to be claimed for on insurance.
Sent from my Galaxy Nexus using Tapatalk
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Its going back to the insurance company. Especially as Orange were suggesting that we pay £70 for a new handset.
Absolute fool I had on support today, yesterday I at least had someone sensible.
Sent from my Galaxy Nexus using Tapatalk
SGS force close problem
Hey guys i m facing a similar solution in my samsung galaxy s. After deleting all the contents and uninstalling the applications, I m getting them back after rebooting and all applications has to be force closed after rebooting.
Please help me to solve this problem
Signal issues
leenukes said:
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Click to expand...
Click to collapse
Sounds like a modem issue, where the techs at Orange put in the wrong modem for your firmware. I did the same thing when I upgraded from Froyo to Gingerbread.
Alternately, it could be a broken external antenna connection as a result of the corrosion from the water damage. Google "no signal fix" and look for a site that ends in .uk
Just a thought for others who come across this problem.
I
Hello everyone,
As the title says I have a problem on my S3 (i9305).
First of all I want to know that it has been dropped or anything,
I put the official version 4.1.2 (the DBT for Germany was the latest then) instead of 4.0.4, rooted + busybox + modem network Vodafone Romania (XXBLL5) and it worked just fine until yesterday.
I arrived at work I checked my mail via wifi network, I disconnected I put on charger and after an hour I removed to make some mail and then give it to initialize wifi stupor show he wants to start and stop and did not want in any way to start a (looks like starts and stops).
Good now seeing that I got it and I somewhat empirically and did the following things:
-clear cache, wipe Dalvik, reset permisions - still did not work
-restore the Nandroid for wifi - did not work
I managed to got mad and threw factory reset - still not working height
-continuing with nervousness I flashed phone about 4 times with different versions 4.1.2 and version 4.3 but bootloader of 4.1.2-
Normally he did not want none and some gave the "camera failed" error.
All versions have been flashed after wipe cache, dalvik and factory reset so I say something to remain excluded from one another.
Now I'm on a Vodafone version 4.1.2 on sammobile after I haunted a bit on the internet I saw that its more people with this problem and someone had an alternative after you rename the file "wpa_suplicant.conf" in root / data / misc / wifi.
I did this and go but it is something temporary peak for once stop or restart your wifi is not working and another thing
mobile internet does not work without you come in APN and reset its there.
Sorry I did read both but I do not understand the phenomenon and to solve it because there can not be a hardware problem but rather a problem or write permission on the root folder.
And now comes the question: is there a solution to my problem or a way to see if some parts are protected to rewrite or corrupt?
Sorry for my english i use google translate.
Hy, please i need someone to share his wifi root folder structure, screenshot and even better files/folders from
"/etc/wifi",
"/data/misc/wifi",
"/system/bin/wpa_suplicant",
"/data/.cid.info",
"/system/etc/wifi",
"lib/modules/dhd.ko",
"system/lib/modules/dhd.ko"
with root explorer or any kind explorer that show permisions&owner rights.
I need this information because i have trouble with wifi not turning on just trying to turn on(gray icon) and immediatly turn off.
I tried everything , let me share what i did:
-turn off and on the phone
-remove battery for 1 minute
-clear cache, dalvik cache
-factory reset from CWM
-factory reset from phone
-nandroid restore
-flash again 4.1.2 for 4-5 times (different stock roms with different kernels)
-flash custom rom ( different kernels)
-restore again data from nandroid
I managed to work wifi at one moment but at first restart i loosed wifi, so after i read a lot of forums,tricks i de
decied to flash again 4.1.2 ( bad move from me) and let KIES update my phone to 4.3. ( i read this thing on one forum and that guys said managed to work his wifi) but nothing happened.
Then i do the same thing like before on 4.1.2 : power off , clear cache, factory reset, flash again, etc.........
At one moment the wifi managed to work but for 5-10 minutes after that nothing.
Im very sure is not a hardware problem, more software problem kernel + modem or anything else.
Phone is GT-I9305/ TGP ver 18.10/ Agni pure stock 3.8
So please, please someone help me with that info.
I added and Logcat from Catlog just with wifi,
is the wifi module dead or have bad driver?
come on guys nobody wants to helpe me?
UP! i missing and the files from "data/misc/dhcp"
wifi problem
cryogent said:
come on guys nobody wants to helpe me?
UP! i missing and the files from "data/misc/dhcp"
Click to expand...
Click to collapse
Hi. I have the same problem.
Did you solve it anyhow?
Unfortunately I could not solve the problem alone and I resolved to a service center where we changed the wifi chip because it was broken.
cryogent said:
Unfortunately I could not solve the problem alone and I resolved to a service center where we changed the wifi chip because it was broken.
Click to expand...
Click to collapse
Do you still need it then?
Now i don't need files anymore, aparently was not a software problem was a hardware problem.
Miui v5 - 4.2.2 Stock based (ls995zv3) , build with Patchrom.
This is a first Alpha build, and NOT usable for Daily use. I didn't own this device (only have a d955) so i can't test anything by myself. All Testing and logging is @nesharm doing for me. He is now on vaction, when he's back we will restart the work on it. If you find a bug, please report, if you can with a log.
Changelog:
- Initial Build
Bugs:
- Sim card doesn't seems to work
- Gps doesnt work
- Vibration doesnt work
- Dailer keypad gets overlayed from softkeys if enabled.
- maybe more ..
You found a fix? Don't forget to share it ! You will also find my soruces on Github on next days.
You found a bug? Also don't forget to report!
How to Install :
- If you are using Stock 4.4 downgrade to Stock 4.2.2.
- Root your device: http://forum.xda-developers.com/show....php?t=2618232
- Install recovery: http://forum.xda-developers.com/show....php?t=2740247
- Download the rom.
- Reboot into recovery.
- Wipe data, dalvik, cache
- Flash the rom
- Reboot
- Open market and download Google Installer : http://en.miui.com/thread-20807-1-1.html
- Install Playstore
- set up google account and download the other gapps on playstore
Download:
http://roms.gerrett84.de/ls995/miui/full/miui_ls995_Alpha_4.8.22_v1.zip
FAQ:
No more updates after 4.8.8 ?
-> Miui doenst support jb 4.2 after 4.8.8, so there won't be anymore miui updates. But i'll added UpdateMe, an updatetool where i will upload bug fixes if needed. Also i will add some more stuff to UpdateMe till we have a working recovery for 4.4 for new miui updates.
Will this work on my d950/d959/..
-> no. If you interesed in helping to get it work on your flex variant PM me.
Knock On doesn't work.
-> Download this app https://play.google.com/store/apps/d...enmenusettings , now you can open the Hidden settings. Choose "Settings -> update Touch Firmware" after that Knock On should work.Don't touch anything else on the Hidden settings !
I've got a FC when someone is calling me / when i try to call someone from recent list
-> Please report if you got this, till then this bug is noticed as fixed for me.
The keyboard is to small.
-> you can resize the keyboard on the keyboard settings (its the g3 keyboard)
You can add XX Lg app ?
-> I will later add an App where you can choise some of them.
There is no Radio app ?
-> use spirit fm http://forum.xda-developers.com/show....php?t=1059296
Credits to :
- gtbluesky, to safe much time I decided after a while to use the parts he has already done for the g2 (framework is mostly the same).
- vertigo for testing and log sending (on d955)
- nesharm for testing and log sending (on ls995)
mine ... !
First for iSaint! Lol had to do it! ☺
Sent from my LG-LS995 using Tapatalk
Have a spare device and can help test your new builds to help get this rom off the ground.
LS995
Let me know thanks,
AdA
Gerrett said:
Miui v5 - 4.2.2 Stock based (ls995zv3) , build with Patchrom.
This is a first Alpha build, and NOT usable for Daily use. I didn't own this device (only have a d955) so i can't test anything by myself. All Testing and logging is @nesharm doing for me. He is now on vaction, when he's back we will restart the work on it. If you find a bug, please report, if you can with a log.
Changelog:
- Initial Build
Bugs:
- Sim card doesn't seems to work
- Gps doesnt work
- Vibration doesnt work
- Dailer keypad gets overlayed from softkeys if enabled.
- maybe more ..
You found a fix? Don't forget to share it ! You will also find my soruces on Github on next days.
You found a bug? Also don't forget to report!
How to Install :
- If you are using Stock 4.4 downgrade to Stock 4.2.2.
- Root your device: http://forum.xda-developers.com/show....php?t=2618232
- Install recovery: http://forum.xda-developers.com/show....php?t=2740247
- Download the rom.
- Reboot into recovery.
- Wipe data, dalvik, cache
- Flash the rom
- Reboot
- Open market and download Google Installer : http://en.miui.com/thread-20807-1-1.html
- Install Playstore
- set up google account and download the other gapps on playstore
Download:
http://roms.gerrett84.de/ls995/miui/full/miui_ls995_Alpha_4.8.22_v1.zip
FAQ:
No more updates after 4.8.8 ?
-> Miui doenst support jb 4.2 after 4.8.8, so there won't be anymore miui updates. But i'll added UpdateMe, an updatetool where i will upload bug fixes if needed. Also i will add some more stuff to UpdateMe till we have a working recovery for 4.4 for new miui updates.
Will this work on my d950/d959/..
-> no. If you interesed in helping to get it work on your flex variant PM me.
Knock On doesn't work.
-> Download this app https://play.google.com/store/apps/d...enmenusettings , now you can open the Hidden settings. Choose "Settings -> update Touch Firmware" after that Knock On should work.Don't touch anything else on the Hidden settings !
I've got a FC when someone is calling me / when i try to call someone from recent list
-> Please report if you got this, till then this bug is noticed as fixed for me.
The keyboard is to small.
-> you can resize the keyboard on the keyboard settings (its the g3 keyboard)
You can add XX Lg app ?
-> I will later add an App where you can choise some of them.
There is no Radio app ?
-> use spirit fm http://forum.xda-developers.com/show....php?t=1059296
Credits to :
- gtbluesky, to safe much time I decided after a while to use the parts he has already done for the g2 (framework is mostly the same).
- vertigo for testing and log sending (on d955)
- nesharm for testing and log sending (on ls995)
Click to expand...
Click to collapse
A gernal test would be nice .. Check listed bugs and search for more After that some logs would be nice
Gerrett said:
A gernal test would be nice .. Check listed bugs and search for more After that some logs would be nice
Click to expand...
Click to collapse
Com.android.phone is crashing every 2 seconds.
Other than that it seemed to be working well.
NO DATA
Phone constantly switches between 1x and no signal. Walked outside and no change.
I am in an LTE area btw.
When you boot down instead of off/on it has united arab/united kingodom....strange...lol
Big logcat is of just the system running and me not touching the device
Small logcat is the specific miui logcat of the phone force close.
Picture is screenshot of miui logcat.
Rename the big logcat to .txt not .docx (upload restrictions)
Hope this helps. Let me know if I can do anything else. Ill keep trying to dig up bugs in my free time.
AdA
Thanks, will make a new build tonight
Gerrett said:
Thanks, will make a new build tonight
Click to expand...
Click to collapse
Flashed again this morning during my coffee and a smoke.
It seems as if service is working, and I was able to make a quick phone call but then it gives me the red X and no service returns to the device no matter what I do.
This will happen with or without me making a phone call or touching the device at all, within 30 seconds of boot COM.ANDROID.PHONE crashes and continues to crash every 2 or 3 seconds thereafter. Battery consumption went from 48% at time of first boot to 15% within 30-45 mins. Dialer and contacts app crashed as well and wiping data and cache did nothing to restore it.
Once those main things are addressed I could see this being a huge step in the right direction.
Best of luck,
AdA
AndroiddiordnA said:
Flashed again this morning during my coffee and a smoke.
It seems as if service is working, and I was able to make a quick phone call but then it gives me the red X and no service returns to the device no matter what I do.
This will happen with or without me making a phone call or touching the device at all, within 30 seconds of boot COM.ANDROID.PHONE crashes and continues to crash every 2 or 3 seconds thereafter. Battery consumption went from 48% at time of first boot to 15% within 30-45 mins. Dialer and contacts app crashed as well and wiping data and cache did nothing to restore it.
Once those main things are addressed I could see this being a huge step in the right direction.
Best of luck,
AdA
Click to expand...
Click to collapse
Fast dormancy cause this issue.(missing method) maybe if you disable fast dormancy it will work will add the missing method and make a new build. I think the batterydrain is caused by the needed reconnect every 30 sec.
New test build is up (untested) http://roms.gerrett84.de/ls959/test/fullota.zip
Gerrett said:
New test build is up (untested) http://roms.gerrett84.de/ls959/test/fullota.zip
Click to expand...
Click to collapse
Cant access the download.
Trying to test but cant get it to download.
Thanks,
AdA
:EDIT:
Saying it doesnt exist on the server.
Ups sry .. My fault. roms.gerrett84.de/ls995/miui/test/fullota.zip
Gerrett said:
Ups sry .. My fault. roms.gerrett84.de/ls995/miui/test/fullota.zip
Click to expand...
Click to collapse
Alright, this is going to be a long one.
There are 3 logcats and pictures to go with them.
I flashed the Rom messed around with it and got around to rooting it with ioroot and running logcat for the first logcat file. So you would call the first two logcats "tampered" and the service is borked. No calls no service big red X.
After messing around, I have a couple thoughts.
Once you flash the rom, You will not break the service until you try to access the data or go into Mobile Network settings in the settings.
If you click settings, and open up the mobile network tab it will break all service. This is not fixed until you go back to recovery and wipe all data, cache and dalvik. You will then be back to working service but no data. Even accessing the dialer seems to cause intermittent issues with the service.
The first and second logcat are when the service is already broken and I am just messing around in the settings and trying to make calls and what not.
Now,
The third large logcat is me forcing the service into breaking.
So around line 11500 (Basically the very, very bottom) I went into settings and Mobile network and broke the service. I think the total lines were 12200, so like I said the very very bottom of the logcat.
Sim card eventually says you have entered a new sim card and haven't activated it or what not. Borked as well.
Hopefully this info gets us closer to calls and data!
Would love to see this in beta,
AdA
:EDIT:
Make sure to change these.docx files to .txt
Camera Bluetooth and flashlight and most every feature works from my knowledge!
Didn't found the phone fc on the logs, need to look later on my desktop at it. Maybe on next testbuild you can make again a screenshot from the fc after hitting "report miui" then its easier for me to find it on my device
I also made a new test build (not based on your logs, only an idea what can be wrong)
roms.gerrett84.de/ls995/miui/test/fullota2.zip
Edit:
btw theres no need for ioroot. Goto Security-> Permission and activate root
Gerrett said:
Didn't found the phone fc on the logs, need to look later on my desktop at it. Maybe on next testbuild you can make again a screenshot from the fc after hitting "report miui" then its easier for me to find it on my device
I also made a new test build (not based on your logs, only an idea what can be wrong)
roms.gerrett84.de/ls995/miui/test/fullota2.zip
Edit:
btw theres no need for ioroot. Goto Security-> Permission and activate root
Click to expand...
Click to collapse
As of right now the force closes have stopped completely.
The only way to break the service is to enter mobile network settings.
The phone has great service and phone calls and everything works perfect, until you enter the mobile network tab. Then it seems to default to only GSM radio. You lose the option to select CDMA/LTE in network preference. And service stays broken util you reflash the rom.
Logcat is below, rename to .txt.
Hope this helps,
AdA
Thats means, Service is fully working (calls/message/data) till you enter the mobile settings?
Gerrett said:
Thats means, Service is fully working (calls/message/data) till you enter the mobile settings?
Click to expand...
Click to collapse
Thought about clarifying that when I typed it, but figured it was assumed. No Data still but calls, txts, and everything else works great. The second you enter Mobile Network settings it kills all service and takes away the option for CDMA/LTE in Network Preferences. All force closes have ceased for the time being.
Let me know if you have anymore questions,
AdA
Try this : open dailer and dail : *#*#4636#*#* . Check if you can there choise the CDMA/LTE network
roms.gerrett84.de/ls995/miui/test/fullota3.zip
Gerrett said:
roms.gerrett84.de/ls995/miui/test/fullota3.zip
Click to expand...
Click to collapse
I flashed OTA3 and had great service but no data still. Entered mobile network settings and all service crashed again. I entered the dialer hit the 4636 combination and selected lte/cdma and service returned but kept force closing again. Below are the logcats of the force close and pictures of my information from the programming menu.
Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.
LineOFire said:
Has anyone had problems with your phone's hotspot after updating to Android 13 on ZenFone 8?
I also did a factory reset, but it didn't help.
The signal is very weak and even if you connect another device, this then can not navigate because it is internet not available.
Back to Android 12 the problem disappears.
Did you have the same problem and how did you solve it? Thank you.
Click to expand...
Click to collapse
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.
tbessie said:
I just updated to Android 13 on my Zenfone 8 today, and the hotspot settings just disappeared (at least if I navigate through the settings). If i search all settings, I can find them, but trying to turn it on does nothing.
I wonder if this is an Asus problem or an AT&T (my carrier) problem.
Click to expand...
Click to collapse
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
Click to expand...
Click to collapse
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.
LineOFire said:
I did all the tests, even the hard reset, nothing to do. I also tried to change mobile operator sim. It's just a bug in Android 13.
I asked Asus support, but they didn't give any answer.
Downgraded to Android 12 and that's the only way it works.
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Oh, and also it's now taking about 7 minutes to register on the at&t network (as opposed to instantly in Android 12). How could they possibly have let this release into the wild?
tbessie said:
Two questions...
1. How did you try to get help from Android support? I was thinking of trying their phone support.
2. How did you downgrade? Is there a way to do with without wiping my phone and without rooting? I found a few guides about it online and they all seemed to require wiping the phone.
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Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.
LineOFire said:
Write to Asus support, you can find it on the official page. If you have registered your product, put all the data related to model and serial, only then they will move to find a solution to this bug.
For downgrade, you will always find in the support page for your model the firmware to download. Once downloaded, enter it in the internal folder of the phone and you will see that the update notification appears above.
Click and install. Obviously you lose all the data, because it resets to the factory state.
Click to expand...
Click to collapse
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.
tbessie said:
Thanks for the info. It wasn't obvious to me about the phone resetting - for all i knew, Asus might have an intelligent downgrade process that preserved the user data. Too bad they don't.
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I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.
b.a.w said:
I also had this issue of the hotspot function disappearing after the Android 13 update. I followed the step to downgrade to 12. This worked, but before I could finish setting up my phone again, it was already automatically updating to 13. I reinstalled 12, and waited to connect to wi-fi to get things restored. Shortly after connecting to wi-fi again, the 13 update started again. I paused the update and then enabled developer options and disabled automatic system updates there, but I am not able to disable auto-updates in the regular system update settings. Is root required to disable this menu option? I have not rooted my phone and would prefer not to, if possible. Any suggestions?
Edit: So far, the phone hasn't resumed the auto-update overnight or following a couple restarts of the phone. The notification remains and I occasionally get prompts to continue the paused update, but I am able to ignore them. I guess I can live with it as is, but if anybody has any other ideas, please share. Thanks.
Edit: Today, I woke to find that the 13 update has downloaded and will install on reboot. I rebooted and let it complete the update to 13. Then, I downgraded to 12 once again. This time around, the option to disallow automatic updates was not greyed-out in system update settings. I disallowed auto-updates. The notification saying the update to 13 is available remained, this time, I was able to dismiss it. I don't know what to think about the previous issues I had, but it seems to have resolved it now.
Click to expand...
Click to collapse
I didn't see the Andorid 13 update even before the downgrade, I searched for it and installed it if I wanted it.
Adding to my posts above from February 18:
I was able to remain on Android 12, retaining the Wi-Fi hotspot functionality, until this morning. I awoke to find a software update notification message, giving two options: update or later. The message also stated that if I pressed later, it would continue with the update in 30 minutes. I rebooted the phone, and the update notification returned, however, lacking the 30 minute warning. A short while later, the phone began to automatically download the update, despite the option in settings disallowing auto-updates being ticked. I force-stopped the system update app, and it stopped downloading the new update. After a short while, it completed the android 13 system update download anyway. I decided to give the 13 update a try again, seeing that there was a smaller update added to the Asus Bios and Firmware download page on March 16th. I proactively backed up my data, knowing that I would likely need to downgrade to 12 again shortly to regain hotspot functionality. I rebooted to apply the base 13 update; no hotspot functionality, as expected. I then downloaded and applied the March 16th (WW-33.0210.0210.269) update OTA; still no hotspot functionality. I plan to downgrade again to Android 12, but I question how long I will be able to use it before another automatic update to 13 is forced upon me by Asus. Does anyone have any advice as to how to activate the hotspot on 13 or a way to guarantee that 12 will not be auto-updated to 13?
Edit: For anyone who might be having the same issue, here is what I have tried and so far, seems to be working. After downgrading to 12, I did not connect to internet during the initial phone setup process. When I did, the phone would already start automatically downloading the 13 update even before the setup process was finished. After setup, I immediately disabled automatic updates both in the regular system settings and in developer options (after enabling these, of course). I find it interesting that before, even with these two settings to disallow automatic updates in use, the automatic update would begin. The only other step I took this time was to disable my system app for system updates per the following method. https://www.xda-developers.com/disable-system-app-bloatware-android/
I understand that this method is likely used more for added bloatware than for system apps, and I questioned at first if it would even work for a system app. Still, after disabling the system update app, it shows "disabled" under its entry in the complete app list in settings, and the system update options in the settings menu are not visible anymore. The main "system" header in the settings menu does show a red dot with "1" indicating that there is something available within the submenu, but as stated there is nothing within pertaining to system updates since disabling the system update app. So far, there have been no other notifications for the 13 update as before. This system update app is easy to reenable, as shown in the link above, so if I want to download the system update later on, it is no problem. I will add to this post if this method fails, but so far, so good.