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My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Have you tried better battery stats? It gives a list of processes that have been running.
Definitely strange - do you have an anti-virus program you can run to see if it can help?
That sounds like a Sod (Sleep of Death) issue that's been reported many times b0t with no definitive solution of yet..
Some said changing modem helped, others with changing kernel or even ROM but no consistent solution across all users
Try to fix permissions through advenced menu in recovery but am afraid there is not much I can help with
wingnutLP said:
My Note has started crashing regurlaly, I have had it since release and have a lot of software on it. I am not sure when it started happening but it is definatley getting worse as time goes on.
Is there any log file or event browser that can be installed to tell me what is causing the problem?
When I say crashing I mean literally crashing dead not a force close. I either find it in my pocket turned off and then have to hold the power button for an age to turn it on or sometimes it is sat on the desk and I suddenly hear the noise it makes when it re boots.
Any suggestions for finding out what the problem is that don't involve uninstalling software until the problem goes away?!
Thanks
Click to expand...
Click to collapse
Omfg, I don't think your alone cause I have the exact problems at times when the note just freezes up and you have to manually boot up...lets hope the upcoming pics update will solve this ongoing problem... I'm getting this about 3-4 times a week
Sent from my GT-N7000 using XDA
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
wingnutLP said:
it is starting to make the phone a liability as I keep finding it turned off in my pocket!
Is there no software that will produce a crash log of some sort?
Click to expand...
Click to collapse
I hope there is...
Sent from my GT-N7000 using XDA
this is driving me nuts. The phone is unusable.... is there no possible solution??
At this point I will try anything. It crashed during the night on Thursday, didn't restart and so there was no alarm and I was late for work!
Please post your current configuration Kernel, Anti Virus program if any, undervolting, overclocking ?
By any chance are you using easy task killer... if you are just change the auto optimize to nothing - I did that and it stopped sleeping...if your problem is persisting then you could just do a factory reset and use default settings...
Sent from my GT-N7000 using XDA
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
mumuxy said:
My note recently started crashing as well, whenever i turn on my mobile data plan or the wifi it will crash right away
However this is ironic because when ever i put my mobile in charging mood than i have no problems at all.
So im thinking ,is this the battery problem or the software problem?
Click to expand...
Click to collapse
battery problem.Try to see what is the output of ur battery in full charge by messure it with electric potension meter (sry for bad english).
If the meter say less than 1850mAh in full charge than u need a new battery.
Hello, I've noticed my Galaxy Gear keeps rebooting randomly. It has no problem when stationary but when I'm driving or walking around it just keeps rebooting. Any help would be appreciated.
Thanks,
Adam
adamfloyd said:
Hello, I've noticed my Galaxy Gear keeps rebooting randomly. It has no problem when stationary but when I'm driving or walking around it just keeps rebooting. Any help would be appreciated.
Thanks,
Adam
Click to expand...
Click to collapse
Any mods ? Rooted ?
Need more info then that.
fOmey said:
Any mods ? Rooted ?
Need more info then that.
Click to expand...
Click to collapse
Nope everything is stock. Tried to reboot note 3, tried to reboot the gear. Nothing helped. Tried to factory reset the Gear as well, still didn't fix anything.
I'm wondering if it's something with the accelerometer cause it does fine when it's sitting on my desk.
Maybe a faulty unit with a loose battery connection...?
Sent from my SM-N900 using xda app-developers app
adamfloyd said:
Nope everything is stock. Tried to reboot note 3, tried to reboot the gear. Nothing helped. Tried to factory reset the Gear as well, still didn't fix anything.
I'm wondering if it's something with the accelerometer cause it does fine when it's sitting on my desk.
Click to expand...
Click to collapse
Strange, I would reflash the stock image in ODIN..
Iv had to do this a few times myself, mucking around with system files and bricking my gear
Hey...this may solve my missing camera app problem. Anyone know where I can get my hands on the image?
Sent from my SCH-I605 using xda app-developers app
Adam, I had the same issue when i got my watch. I noticed it was randomly shutting off. More investigating revealed that it shut off if moved/wiggled.
Sent from my SM-N900T using Tapatalk
TroyLeeWells said:
Hey...this may solve my missing camera app problem. Anyone know where I can get my hands on the image?
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Run over to http://www.sammobile.com/firmwares/ and search for SM-V700.
Download the most relevant image country/carrier, it doesn't have to match up exactly..
fOmey said:
Run over to http://www.sammobile.com/firmwares/ and search for SM-V700.
Download the most relevant image country/carrier, it doesn't have to match up exactly..
Click to expand...
Click to collapse
Awesome. Oddly, everytime you do anything on this device it seems you need to rerrot and reapply all of your apps. I just put an entire image on it and it kept everything!
Most importantly, I got my camera back
Thank you.
kaputtequ1pment said:
Adam, I had the same issue when i got my watch. I noticed it was randomly shutting off. More investigating revealed that it shut off if moved/wiggled.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
I think you are right, with one caveat. I just went all day without it happening, I disabled the auto screen wake-up though. I think it doesn't have the motion problem if it's not trying to detect any motion.
What did you do with yours? Get a new one?
Ever find a fix for this? Mine does it even with auto wake up disabled and has been since I got the watch. Thinking I may have to send it in for warranty replacement
Temporary Fix to my Problem
Hey, so I had the same exact problem. It was so bad to the point where if I moved the gear at all, it would shut down/reboot. How I fixed it was I turned it on without moving the Gear too much (a very hard task). I kept it on for two hours without moving it; after, I noticed it wouldn't automatically turn off again while I put it on my wrist. I don't know how this fixed the issue, but at the moment it is working well without shutting off/rebooting. I will update you guys on how the Gear is working in the next few days. Hope this clears up any confusion because I know I was very frustrated.
I have the same proble...randomly reboot and sometimes switching off and i can not switch it on again till i put it into the carging case. When the carging started,i remove the watch from the case and i can switch it on. So i dont think its a hardware issue. Will try to put the tizen system on it.
You guys are correct, the moment motion detection is stopped, this gear SMV700 stops rebooting while walking, driving, moving basically.
There is no precise info on this even firmware upgrade doesn't fix it.
My Nexus 6 is compeletely stock and untouched software. I have attached screenshots from Nexus 6 (5.0.1) and Note 3 (5.0) to show the point I'm talking about.
When I'm sleeping as you can see on the Note 3 it has very few awakes. But Nexus 6 on the other hand is almost always awake. It drains about 20-25% battery overnight.
I have performed factory reset 3 times and now it has almost no additional apps installed but still the same. (don't judge by the facebook on the screenshot it's just installed and the problem is the same with or without it) I'm not rooted so i can't use the wakelock detector. I've installed GSam and it shows Android OS and Android system as biggest drainers for the current situation (16%, 6%) which i suspect nothing extraordinary.
I have play services 6.7.76 on both devices if it has anything to do with it. I tried something like turning the ambient display off and some other settings to see if theyre waking it but no luck yet. Do you think it is a software thing and Google will eventually fix it and I should wait or what should i do?
I really want to keep this phone but the battery is a big concern for me right now. every morning seeing the battery down without touching the phone is a big problem. Any help and information on the subject is appreciated.
Edit: I have added a screenshot from safe mode. I restarted in safe mode to see if any 3rd party is the cause of the problem. But the problem persists. And I have noticed that when the wifi is compeletely off (Keep awake, Always scanning etc.) the problem is solved. But whenever i turn on the wifi, even when it is not connected to any network, it starts draining battery and keeping phone awake like on the graphics. Can anyone give me a hint if this can be a hardware related issue with the wifi receiver? Or it looks like a software issue and can be solved with the 5.1 update? I have 3 days to return the phone if its a hardware thing. Thanks
You should probably update to 5.1 and see if that helps.
biggiestuff said:
You should probably update to 5.1 and see if that helps.
Click to expand...
Click to collapse
Do you know if it is a common issue and 5.1 fixes it? I've checked the updates but nothing showed up so far. I'm close to 14 day window for my T-Mobile purchase so i need info on 5.1 about this issue and i didn't see anything related :/
HKNRN said:
Do you know if it is a common issue and 5.1 fixes it? I've checked the updates but nothing showed up so far. I'm close to 14 day window for my T-Mobile purchase so i need info on 5.1 about this issue and i didn't see anything related :/
Click to expand...
Click to collapse
You might have the sensor ind bug that was in 5.01 that kept the phone from sleeping properly. From my short experience with 5.1, it's gone. Hard to tell about your situation without screenshots from better battery stats and the app list.
biggiestuff said:
You might have the sensor ind bug that was in 5.01 that kept the phone from sleeping properly. From my short experience with 5.1, it's gone. Hard to tell about your situation without screenshots from better battery stats and the app list.
Click to expand...
Click to collapse
Thank you for the info. Root is not an option on the Nexus 6 cause my sister will be using it and she's not a techie. Without root I can't properly see what keeps it awake :/ As i said, besides the screen, biggest consumers are the Android OS and Android system in Battery settings list. But they're similiar on the Note 3 too so i dont think i can get somewhere with them.
I guess i will have to wait for 5.1 and hope it is fixed as you've said. Do you know what sensor is causing the sensor ind error? Does it have anything with the Ambient display?
HKNRN said:
My Nexus 6 is compeletely stock and untouched software. I have attached screenshots from Nexus 6 (5.0.1) and Note 3 (5.0) to show the point I'm talking about.
When I'm sleeping as you can see on the Note 3 it has very few awakes. But Nexus 6 on the other hand is almost always awake. It drains about 20-25% battery overnight.
I have performed factory reset 3 times and now it has almost no additional apps installed but still the same. (don't judge by the facebook on the screenshot it's just installed and the problem is the same with or without it) I'm not rooted so i can't use the wakelock detector. I've installed GSam and it shows Android OS and Android system as biggest drainers for the current situation (16%, 6%) which i suspect nothing extraordinary.
I have play services 6.7.76 on both devices if it has anything to do with it. I tried something like turning the ambient display off and some other settings to see if theyre waking it but no luck yet. Do you think it is a software thing and Google will eventually fix it and I should wait or what should i do?
I really want to keep this phone but the battery is a big concern for me right now. every morning seeing the battery down without touching the phone is a big problem. Any help and information on the subject is appreciated.
Click to expand...
Click to collapse
Do you use Microsoft Exchange services?
I mean, did you setup other e-mail accounts. Like- Outlook, hotmail .etc??
Because last time I found, that service kept my phone to always wake up..
Masum56k said:
Do you use Microsoft Exchange services?
I mean, did you setup other e-mail accounts. Like- Outlook, hotmail .etc??
Because last time I found, that service kept my phone to always wake up..
Click to expand...
Click to collapse
Oh yeah it has a hotmail account set up besides gmail. I will remove the hotmail account and restart the phone at night and observe in the morning again. Thanks for the suggestion!
If it is the problem, how did you overcome the issue? Are you using browser for your exchange mail account? If so, it will be a pain not getting mails to the app :/
Made some edits on the original post. If it helps..
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Mine had issues when I first upgraded to nougat with mirroring but it magically fixed itself lol
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app
Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.
norbarb said:
I know most of us are happy with new Nougat firmware but i also see some people posting problems. To track this better i would like to all of us post here. This way some problems/bugs maybe look by more people and someone my have idea.
I got problem with Screen Mirroring. Whatever i do can't connect to my Samsung TV or Samsung Blue Ray player. I did restore software to PI2 and Screen mirroring worked fine. I did try on K1 and no problem buy soon as i update to BQA6 can't connect to any devices. Any help for this, anybody have problem like this? HELP. This is not like i use a lot but i make drives me crazy to point i may go to AT&T and warranty exchange my phone.
Click to expand...
Click to collapse
Hi Norbarb,
Last weekend, I was on QA4 then I Odin'd back to APK1 and took the Official ATT OTA update to Nougat 7.0.
I just tested screen mirroring and it worked without any problems. Sorry, I don't have a Samsung BluRay to test.
Now the issue that I've been having is reboots. In the beginning, when I was first on N7.0 I had no problems whatsoever for a few days.
- On Feb. 20th, I kept getting a message that one of my apps unexpectedly closed. Now this app is old and wasn't even supported on MM (it's called Webcams widget) but it had worked flawlessly on MM and Nougat QA4.
- Then on Feb. 21st I had a couple of reboots happen, I went into a solid Bootloop that started in the afternoon and kept rebooting for around 10-15 times! It stopped long enough for me to actually Power Off my S7E down in the normal manner and I left it that way for around 5 minutes.
- I searched for solutions and finally ended up clearing the Cache Partition like this:
Wipe cache partition
Turn off the device.
Press and hold the Volume Up key, Home key, and Power key at the same time.
When the phone powers on, the Android System Recovery screen appears approx. 30 seconds later.
Release all of the keys.
Press the Volume down key to highlight "wipe cache partition."
Press the Power key to select.
Press the Volume down key to highlight “yes” and press thePower key to select.
When the wipe cache partition is complete, “Reboot system now” is highlighted.
Press the Power key to restart the device.
My phone went without a reboot for almost 2 days then yesterday afternoon I had one single reboot. My next test (if needed) will be to clear each app cache/data. Unless it gets really, really bad again, only then will I resort to a complete reset.
The only difference between using my phone on the official QA6 and the sideloaded QA4 is that I had turned off auto-updating for my Play Store apps when on QA4 (and earlier). I had a lot of updates occur when updating to QA6.
Doing more research today, I found an article talking about some common Nougat problems and possible fixes here.
antizombie said:
Only issue I've had is a daily "Android System has stopped" popup, but it's pretty uneventful. Nothing crashes, phone doesn't restart. Just hit "ok" and go about my business. I assume it's related to the disabled package list I've carried over from MM.
Click to expand...
Click to collapse
Did you preform factory reset ?
It help me with lot of problems. Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.
Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.
antizombie said:
Actually I just took a guess and re-enabled com.qualcomm.atfwd. I don't have a wifi display BUT I haven't gotten "Android System has stopped" since I turned it back on. This was never an issue on MM. If it happens again I'll try a few more packages related to Android System before a factory reset.
Click to expand...
Click to collapse
What App did you use to disable it?
manny05 said:
What App did you use to disable it?
Click to expand...
Click to collapse
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.
I switched to OnePlus 3T today, and here are few observations guys...
Compared to Nougat on S7E... different level of speed and responsiveness, way different.
I used CM and AOSP roms in the past, on different phones, I know they fast, but this... speed demon out of the box, with MM or Nougat.
Feel bad for leaving S7E forums, but believe me guys, it is a flagship killer indeed. Unbelievable.
I will go back to Sammy with S8 only if they will be able to keep up with this kind of speed, plain and simple.
I was hoping with every generation that Sammy will get rid of touchwiz lags... new phones and new chipsets were piling up, but it never changed, unfortunately.
Touch wiz nougat is a bloody mess next to 3T nougat...
Yes yes, I know. But I never used edge panels... or OOD that much.
Peace out guys!
norbarb said:
Just make backup using Samsung Cloud and after factory reset using restore from Samsung cloud you will have 97% all of you settings and apps back. It is wort to do it.
Click to expand...
Click to collapse
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.
[email protected] said:
Samsung Cloud? Can't find in app store.
[EDIT]
I'm guessing it's part of Nougat 7.0?
http://www.samsung.com/global/galaxy/apps/samsung-cloud/
It's not available in 6.0.1 I'm currently on.
Click to expand...
Click to collapse
Sorry. Samsung switch will work too.
antizombie said:
Package Disabler Pro. It's the only one that currently works in Nougat as far as I know.
Click to expand...
Click to collapse
This... Just figured out ez disabler pro no longer works with Nougat
Sent from my SAMSUNG-SM-G935A using XDA-Developers Legacy app
Quickvic30 said:
Only thing I've noticed is even with Auto rightness off the screen still dims itself ever so slightly when you leave a lighted area and go to a darker area, I'm assuming it's the blue light filter....Even though I have that option turned off.
Sent from my SM-G935T using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have this issue also, it keeps dimming constantly, and my blind self can't read it without manually turning up the brightness.
(Eye exam on Fri LOL)
Hello. My first post here. I have been lurking & reading for years.
I have a few of the minor issues that others have, like the colors will be washed out sometimes, pull down notifications are a bit harder to read. My main issue with this update is that my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need. That is why I got this phone in the first place. Now apps that I need to go back to later & continue working are gone. Very annoying. I assumed it was a new performance setting activated without any explanation of how it will affect normal usage. I can't find where to change that particular setting, if it is changeable at all now.
Brine! said:
my recently used apps will randomly close when the screen is locked & only keep 4 or 5 open. I want them to all stay open & I close the ones I no longer need.
Click to expand...
Click to collapse
settings->device maintenance->battery->battery usage->optimize battery usage
Gary02468 said:
settings->device maintenance->battery->battery usage->optimize battery usage
Click to expand...
Click to collapse
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Brine! said:
Thanks for the tip. I tried that a few times. No change. Even added frequently used apps to be unmonitored. It is still closing all recently used apps, except the last 4 or 5. I just now turned off the app power monitor completely. It didn't change the estimated battery life hardly any. We'll see how that goes for a while.
Sent from my SAMSUNG-SM-G935A using Tapatalk
Click to expand...
Click to collapse
Just go to settings and search for battery. Then you will see what apps you can stop to have better battery live
Clicking from Edge of Galaxy
Battery life is terrible, and no volte, coming from MM 935U.
darthmalus said:
Battery life is terrible, and no volte, coming from MM 935U.
Click to expand...
Click to collapse
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy
norbarb said:
Go back to U firmware. If you use Nougat less then week how can you say anything about battery. I got 20-22 hours of use and around 4 screen time. How much more do you need? Why people are so greedy? All i hear everywhere is i want more, i need more, give me more etc. When babble going to blow.
Clicking from Edge of Galaxy
Click to expand...
Click to collapse
once samsung gives us 935U nougat maybe ill go back to it.
I noticed a bug in the YouTube app on my device (note 8 SM-N950F).
while a video is playing if I minimized the movie and then maximized it (quickly few times in a row) the phone crash to boot.
I didn't face any kind of crash in the month I have it except this scenario in the youtube app .
the app version 12.44.53
as you can see :
https://youtu.be/OPA2KdPunsA
anyone else can try and report ?
thanks
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
xMadMike said:
I have had the same thing. It would just randomly crash out and reboot my phone when minimising/maximising videos from the little preview window when scrolling.
Click to expand...
Click to collapse
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Sent from my SM-N950F using Tapatalk
It happens so rarely that I haven't really done anything about it. It will happen out of the blue one day and won't show up for weeks. I have gone on the Samsung Members app and it detected an unexpected reboot which it reported to Samsung so maybe they will fix it eventually.
Same thing for me. Happened already 3 times. While resizing the window or passing from portrait to landscape.
nafroman said:
I manage to find more info by trying diffrent things. I think maybe it's memory management bug. If the device is fresh from boot with nothing else running then it won't crash. But with some apps open in the background then it always happens. not randomly at all.
Did you solved it?
Click to expand...
Click to collapse
I have same problem like you. Whenever there is an apps running in the background, it will crash. I happen rarely for me but this week, youtube and instagram crash 4 times already each. Yea most likely its Ram management.
any update on how to fix it? Thanks
Zz'Rot said:
any update on how to fix it? Thanks
Click to expand...
Click to collapse
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
nafroman said:
I've checked now and it won't crash. I don't know if it's related but Yesterday I've installed the latest OTA update (which was the first since I've got my unit). Any way it's seems fixed as far as i can see. Didn't do anything except updating all my apps and the unit itself to the latest version available. If it will happen again I'll keep you update.
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
Same, i also got the first update on my Note8 yesterday too.