OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
Click to expand...
Click to collapse
Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
Click to expand...
Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
Hihi,
I just recently updated my N1 to FRF83 on stock all the way and have started to experience a problem during my incoming calls and would like to ask if anyone else experiencing this as well.
Even after setting all volumes (notifications,ringing,media etc etc) to 100%, whenever I get an incoming call the phone doesn't ring and it only vibrates/LED trackball.
I've doubled checked that there isn't any contact-specific settings for ringtones and also tried using a volume control app to 100% all volumes. Also checked that its not a speaker problem cos the chosen ringtone plays alright on music players. Also tried both custom ringtones and default ringtones and there's no difference.
Been using my sister's phone to call my phone and the thing is that this situation is not consistent.
Sometimes it rings without any issue. Sometimes the ringtone rings for 3-5 secs and silences. Sometimes it does not ring while trackball/vibrate activates. Sometimes it does not ring and trackball/vibrate does not activate as well. The issue is equally inconsistent regardless of whether the phone is on standby(screen off) or active(screen on).
Thanks in advance if anyone can help
I have the same issue with the FRF91 build of Froyo. Looks like the Google forum has a bunch of people reporting this as well.
I'm going to try to go into recovery and clear the cache. If it doesn't work I'll wipe the phone and see if that fixes it.
Hi Folks,
Happy HD7 user here, have had it a few weeks and really love it vs my previous phones.
However i have noticed that at varying periods of time that the sound seems to just stop working ? I noticed this most recently with alarms not going off, id often wake to the phone vibrating but no sound ? It wasnt set to vibrate either. When going to unlock the phone (Company enforced policy) the normal button taps also do not sound.
When making a call while the phone is in this state there is no sound what so ever on either end of the phone..
Soft resetting cures, but has anyone else had the same problem.
Phone is running o2 latest firmware (phone is unlocked and on the Vodafone Ireland Network).
I've had the sound stop working for music before, but I didn't try making a phone call or have an alarm go off while it wasn't working, so I can't say if all those things were affected. I assume they would be though.
Soft reset does fix it (until it does happen again, seems to be really random)
I came here looking to see if anyone was having this issue, to determine if it was just my hardware, or if it is software related.
I have noticed that at varying periods of time that the sound seems to just stop working; ie. vibrating but no sound on alarms, and the normal button taps not producing sound when going to unlock the phone.
However, when making a call while the phone is in this state, I can hear the called party fine, but they can not hear me at all.
A soft reboot solves these issues for me as well.
I am hoping that the Jan. update corrects this issue, because I do enjoy the HD7 very much.
had the same problem, it was caused when i set the alarm and the alarm was setting off but could not wake me, so the alarm was like ringing for hours, then when i woke up, i see in my screen the snooze and dismiss buttons. so i press dismiss.. but the all sounds from phone were gone...(rings, notfications, music).. i had to softreset the phone to get it working again.
I think that the problem is that the phone take a deep sleep if you push it off. Perhaps MS reduce the cpu power or clock speed in Standby-Mode to save battery life.
I dont know it shure, but the phone responds same as my old blackstone with installed
nueClockControl which allows you to change the clock speed.
Regards
gc
I'm having the sound issue but soft reset didn't help. Any other thing that I can try to fix it?
Since getting the B383 update on my EVA-L09, which runs smoothly and quickly with pretty decent battery life, something peculiar is happening and not all the time. My notification sounds, mainly my twitter notifications, pretty much work but every now and again it will not sound, I get the vibration to notify me, or only make half a sound. Does anyone else have this issue?
No, but I get something SIMILAR but even stranger. Sometimes, if I'm say, replying to a message and another one from a different conversations comes in, or an alarm goes off or SOMETHING that is supposed to play a different tone happens my ringtone starts playing. And there's no way to stop it so I either have to wait for it to finish, or reboot the phone.
Very strange indeed. Contemplating a factory reset to be honest.