[Q] Nokia Lumia 1320 cant be updated - Windows Phone 8 Q&A, Help & Troubleshooting

Hello,I have bought used Lumia 1320 which is some showroom model and it says Not for resale when youre launching it. Problem with it is that I cant update it to WP 8.1 so it still runs WP8 which is not so good. If i try to update it through settings it says that i dont have any avabile updates. I tried it with Lumia Recovery Tool and it shows that i have avabile update but after it downloads it and restarts phone it show me error that my phone is not supported. I also tried it this way: http://forum.xda-developers.com/showthread.php?t=2515453
but it shows me error
Code:
0xFA001106: Signature check of FFU file fails. Reason(s): The FFU file is not correctly signed or not signed for this device.
Exception:
Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.MurzimProgrammingException: 0xFA001106: Signature check of FFU file fails. Reason(s): The FFU file is not correctly signed or not signed for this device.
v Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
v Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__c(Object state)
Is there any chance to make updates work? I have found some guy who told me that he can unlock it but he wants me to pay and I'll have to send him the phone because he lives too far away from me. So if theres some way how to unlock it,do any of you guys know it?

harmiczek said:
Hello,I have bought used Lumia 1320 which is some showroom model and it says Not for resale when youre launching it. Problem with it is that I cant update it to WP 8.1 so it still runs WP8 which is not so good. If i try to update it through settings it says that i dont have any avabile updates. I tried it with Lumia Recovery Tool and it shows that i have avabile update but after it downloads it and restarts phone it show me error that my phone is not supported. I also tried it this way: http://forum.xda-developers.com/showthread.php?t=2515453
but it shows me error
Code:
0xFA001106: Signature check of FFU file fails. Reason(s): The FFU file is not correctly signed or not signed for this device.
Exception:
Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.MurzimProgrammingException: 0xFA001106: Signature check of FFU file fails. Reason(s): The FFU file is not correctly signed or not signed for this device.
v Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
v Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__c(Object state)
Is there any chance to make updates work? I have found some guy who told me that he can unlock it but he wants me to pay and I'll have to send him the phone because he lives too far away from me. So if theres some way how to unlock it,do any of you guys know it?
Click to expand...
Click to collapse
use this guide it should solve your problem
http://forum.xda-developers.com/windows-phone-8/general/how-to-flash-nokia-care-suite-5-t3044200

Abdooz said:
use this guide it should solve your problem
...
Click to expand...
Click to collapse
Sigh. Read *correctly* the OP.

As I said it doesnt work... Thats why im looking for some other way

So do you have any idea how to fix this please?

Related

[Q] How to flash latest firmware?

Hello once again. As usual, I've first tried to search my question in the forums, but I couldn't find the answer. So, here I go:
I have a Lumia 925, for which the latest software, according to nokia.com, is 3050.XXXX, whereas the version I have in my phone is 3047.XXXX. When I check for updates in the phone settings, I get a "your phone is up to date". If I use the Nokia Software Updater tool, it says the same.
On the other hand, I bought my phone debranded and unlocked, not "linked" to any provider. So, I'll never get an update via network provider.
Now my question is: where can I find and download the latest firmware for the phone, and how can I flash it?
Phoenix Service Software asks me for a dongle, that I have not. Nokia SU for Retail doesn't give me the latest ROM. Which is the appropriate software for flashing a Nokia Lumia, then?
Thanks in advance.
no new update because not officially released to OTA update...
be patient or read forum... is too many posts on forum about this... you must use NCS or Nokia Care Suite (not latest version), and download and flash firmware via Product Support Tool for Store 5.0 in NCS
NCS download
After Nokia Suite installs, copy and replace the usergroupsconfiguration.cfg file to C:\Program Files (x86)\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0 if you’re running a 64-bit version of Windows. Or C:\Program Files\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0 if on 32-bit.
1. Open Nokia Suite. And select ‘Product Support Tool For Store 5.0′
2. When prompted, select ‘CareSuite External’ then hit ‘Sign-in’ button.
3. From the Menu, select Tools, then ‘Firmware Download’
4. Now enter the product code of your device, hit ‘Check Online’ button, to check the latest firmware version of your product code.
5. Then ‘tick’ ‘Optional Content Files and ‘Download’ to save your firmware.
6. Wait a few minutes for your files to download
7. You may now manually flash your Nokia device with the firmware you just downloaded.
- Your firmware should be stored in the C:\ProgramData\Nokia\Packages\Products folder of your hard drive.
Click to expand...
Click to collapse
--edited and deleted--
Thank you. I already downloaded and installed NCS, and followed those steps, but I didn't get the prompt for signing in. Perhaps because I downloaded the latest version (2012.50)? To which version should I downgrade? There are a bunch of them.
In any case, the sad part of it is... NCS says that my device (Lumia 925) is not supported. When I plug in my other Nokia (RM-675), it's supported, which means that my NCS installation is working. Then, why the Lumia 925 shows as not supported? Am I doing something wrong, or it's simply and really not supported by the software?
zogoibi said:
Thank you. I already downloaded and installed NCS, and followed those steps, but I didn't get the prompt for signing in. Perhaps because I downloaded the latest version (2012.50)? To which version should I downgrade? There are a bunch of them.
In any case, the sad part of it is... NCS says that my device (Lumia 925) is not supported. When I plug in my other Nokia (RM-675), it's supported, which means that my NCS installation is working. Then, why the Lumia 925 shows as not supported? Am I doing something wrong, or it's simply and really not supported by the software?
Click to expand...
Click to collapse
yyou must use old version, dont use latest or upgrade old....
Ok, I finally got it working. Just downloaded the very latest version of NCS and replaced the edited file. Phone supported.
As to the versions, I finally managed to decypher the soup of codes and versions. I'll post separately, just in case someone wonders.
Or see here: [How To] Download and flash all Nokia Lumia Stock ROM
Some tutorial for HTC 8X?
aSpirit81 said:
Some tutorial for HTC 8X?
Click to expand...
Click to collapse
Its in the device specific forum. Also there's a link in the FAQ too.
aSpirit81 said:
Some tutorial for HTC 8X?
Click to expand...
Click to collapse
You can see here: http://forum.xda-developers.com/showthread.php?t=2137556

Problem flashing Lumia 925

Has anybody been able to flash a Lumia 925? I've read four different tutorials for Lumia flashing, none of them agreeing in the sequence of buttons pressing; and with each of the tutorials I always end up with some error message, either "wrong signal from the device", or "no signal from the device". The only log I get from the flashing software (Nokia Care Suit) is "recovery failed". I'm using Product Support Tool 2013.49.3.30, supposedly supporting Lumia 925.
Someone else? Some success flashing this phone?
zogoibi said:
Has anybody been able to flash a Lumia 925? I've read four different tutorials for Lumia flashing, none of them agreeing in the sequence of buttons pressing; and with each of the tutorials I always end up with some error message, either "wrong signal from the device", or "no signal from the device". The only log I get from the flashing software (Nokia Care Suit) is "recovery failed". I'm using Product Support Tool 2013.49.3.30, supposedly supporting Lumia 925.
Someone else? Some success flashing this phone?
Click to expand...
Click to collapse
You can make a screenshot of error?
Which button you press for pass your Nokia Lumia 925 "in flashing mode"?
Hi. Thanks for your reply. Well, I finally got past that problem with a brand new installation of NCS in a brand new system. But now I'm getting stuck after the "You have chosen not assigned product code for this device. Do you wish to continue?" dialog box. I click "Ok" there, and then I get another popup with this error message:
Could not load file or assembly 'Nokia.Murzim.Uefi.FlashApp.Core.dll' or one of its dependencies. The specified module could not be found.
Exception:
System.IO.FileNotFoundException: Could not load file or assembly 'Nokia.Murzim.Uefi.FlashApp.Core.dll' or one of its dependencies. The specified module could not be found.
File name: 'Nokia.Murzim.Uefi.FlashApp.Core.dll'
at Nokia.Murzim.Uefi.FlashApp.CoreProgrammerAdaptation.ProgrammerAdaptation.UnsubscribeEvents()
at Nokia.Murzim.Uefi.FlashApp.MurzimFlashApp.Release(Boolean release)
at Nokia.Murzim.Uefi.FlashApp.MurzimFlashApp.Release()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__b(Object state)
I don't understand a word of that puzzle. Any idea of what might be going wrong? Seems like I'm missing some module, or perhaps some driver? But I get my phone recognized by the NCS software.
By the way, I've been mostly following your tutorial. With the brand new installation of software, getting to the flash mode (it shows "NOKIA" in the upper half of the screen) wasn't difficult: just press power + vol_down, then clic "retry". But, as I say, I can't get past the aforementioned error. I've tried removing and reinstalling NCS, to no avail. I'm on Windows 8, if it's of any use.
Did you resolve this?
galapogos01 said:
Did you resolve this?
Click to expand...
Click to collapse
Easy way to flash Lumia (and other Nokia series):
http://www.nokia.com/us-en/support/software-recovery/
NCS software you use only when you need to flash firmware with different product code and people must follow this instructions: http://forum.xda-developers.com/showthread.php?t=2515453
dxdy said:
Easy way to flash Lumia (and other Nokia series):
http://www.nokia.com/us-en/support/software-recovery/
NCS software you use only when you need to flash firmware with different product code and people must follow this instructions: http://forum.xda-developers.com/showthread.php?t=2515453
Click to expand...
Click to collapse
Thanks. I'm trying to change the product code and got the above error with multiple versions of NCS on both Win7 x64 and Win8.1 x64.
Cheers,
Jason
galapogos01 said:
Thanks. I'm trying to change the product code and got the above error with multiple versions of NCS on both Win7 x64 and Win8.1 x64.
Cheers,
Jason
Click to expand...
Click to collapse
Data Package Manager not working? then you must pay 3€ donation to Navifirm+
galapogos01 said:
Did you resolve this?
Click to expand...
Click to collapse
No, I never managed. I gave up long ago. Too much hassle. WP8 is too restrictive and I realized there was no point in wasting time with it. Best of lucks to you!
Well, after I tried about 45 versions of NCS, I uninstalled the drivers for the phone device in Device Manager, rebooted, tried again and it worked. The WP8 experiment continues!
that is driver problem, so NCS can't read your phone, delete/ uninstall all driver about your Lumia and reconnect them

last of the lumia

I have looked and looked to no avail, is it no longer possible to flash Lumia firmware through the Nokia Care Suite anymore? I can not seem to find the RM-820 in the open product. Everything tutorial I have seen says to find it in there I did see a comment in a thread where someone said that they didn't think Nokia is allowing that anymore. Is this true? I have the spinning cogs so I wanted to flash the firmware...
So I'm stuck and all help on the internet seems outdated. Is there something I'm missing?
just read forum... there is few ways to download firmware....
http://forum.xda-developers.com/showthread.php?t=2515453
there is a new tool released by nokia that is supposed to help recover / flash phones if they become stuck during boot or flash.
From memory it is called nokia software recovery tool. maybe you could try that if you can find it. I read about it on a site lastnight but can not remember where i saw the info about.
Google may help or it may have even been on here..
Chris
CBDSonline said:
there is a new tool released by nokia that is supposed to help recover / flash phones if they become stuck during boot or flash.
From memory it is called nokia software recovery tool. maybe you could try that if you can find it. I read about it on a site lastnight but can not remember where i saw the info about.
Google may help or it may have even been on here..
Chris
Click to expand...
Click to collapse
I downloaded and installed Nokia Care Suite on a Windows 8.1 PC just last night (EST in New York). I then used to install the Amber update onto a RM-878 that I just bought from Amazon - worked flawlessly.
Instructions in this thread: http://forum.xda-developers.com/showthread.php?t=2515453
I have installed pc suite for Lumia 520 ...but i am not getting usb connect option...
can anyone have idea?
docfreed said:
I downloaded and installed Nokia Care Suite on a Windows 8.1 PC just last night (EST in New York). I then used to install the Amber update onto a RM-878 that I just bought from Amazon - worked flawlessly.
Instructions in this thread: http://forum.xda-developers.com/showthread.php?t=2515453
Click to expand...
Click to collapse
That is exactly what I am talking about. I have read the thread, followed the thread up until it say under product type. Under the sim tray it says RM-820 and there isn't a RM-820 in there, thus this question got asked. I'm not asking for someone to hold my hand through this, I just wanted to know if the RM-820 is or isn't supported with Nokia Care Suite. I know that the software works, flawlessly even, not saying it didn't. I have the firmware downloaded don't need the firmware. Just wanted to know if the Lumia was still supported by Nokia Care Suite, if I was missing something obvious.
chasingeuphoria said:
That is exactly what I am talking about. I have read the thread, followed the thread up until it say under product type. Under the sim tray it says RM-820 and there isn't a RM-820 in there, thus this question got asked. I'm not asking for someone to hold my hand through this, I just wanted to know if the RM-820 is or isn't supported with Nokia Care Suite. I know that the software works, flawlessly even, not saying it didn't. I have the firmware downloaded don't need the firmware. Just wanted to know if the Lumia was still supported by Nokia Care Suite, if I was missing something obvious.
Click to expand...
Click to collapse
What Phone do you have - reason I ask is that the original thread is a little confusing - there is of course a Lumia 820 but its actual Product Type is RM-824 and if you use the 824 Product Type from this thread:Nokia Lumia 820 Product Code (Product Type RM-824)
at http://forum.xda-developers.com/showpost.php?p=49364933&postcount=10 it shows dozens of codes to use for the Nokia Care Suite depending on country and carrier.
docfreed said:
What Phone do you have - reason I ask is that the original thread is a little confusing - there is of course a Lumia 820 but its actual Product Type is RM-824 and if you use the 824 Product Type from this thread:Nokia Lumia 820 Product Code (Product Type RM-824)
at http://forum.xda-developers.com/showpost.php?p=49364933&postcount=10 it shows dozens of codes to use for the Nokia Care Suite depending on country and carrier.
Click to expand...
Click to collapse
It is a Lumia 920 product code RM-820 I saw the product code on that little pull out thing under the Sim tray
http://forum.gsmhosting.com/vbb/f60...ting-care-suite-download-1660094/#post9434336

[Q] Help bricked my Lumia 520

Yes, I installed/forced Windows 10 TP on my phone, everything worked fine ... the problem is when I tried restore to Lumia Denim with the application Windows Phone Recovery Tool, start the red screen, but instantly failed and turn off ... no response, no vibrates... connecting the pc jumps '' QHSUSB_DLOAD '' with the correct driver. But other program NOT detected. What I can do?
johntheredimid said:
Yes, I installed/forced Windows 10 TP on my phone, everything worked fine ... the problem is when I tried restore to Lumia Denim with the application Windows Phone Recovery Tool, start the red screen, but instantly failed and turn off ... no response, no vibrates... connecting the pc jumps '' QHSUSB_DLOAD '' with the correct driver. But other program NOT detected. What I can do?
Click to expand...
Click to collapse
There is "TWO" ways to recover your Device.
1. Windows Phone Recovery Tool for Windows 10 recovery to revert your particular OS Update.
-without losing your any data.
-required to download 600/700 MB Update files.
2. Lumia Software Recovery Tool for recover the "WHOLE" OS to the STOCK ROM.
- all data will be lost
-required 1.5 GB .FFU Image file.
Windows Phone Recovery Tool in ''waiting for connect''...
Lumia Software Recovery Tool tried but ''the phone is not compatible with Lumia Software Recovery Tool''...
@djamol
There are also Nokia Care Suite, between others
anaheiim said:
@djamol
There are also Nokia Care Suite, between others
Click to expand...
Click to collapse
Yes, Of course !
I just told about the Recovery Tool.
@johntheredimid
My Lumia 520 RM-914 India Supports both Tools and it should be support for your device too.
Looks like your device is bricked or anything else, i don't know.
need to catch the service center for any memory damage.
Edit: Collect and READ the log files for any help.
djamol said:
1. Windows Phone Recovery Tool for Windows 10 recovery to revert your particular OS Update.
-without losing your any data.
-required to download 600/700 MB Update files.
Click to expand...
Click to collapse
I'm coming just seeing, WPRT well download ROM (hardware product code) whole, in my case (NL620) 1.52 GB. This software is exactly the same as LSRT for example, he flash the entire ROM.
no work for me. Tengo win7 x64, in win8 work?
Bricked my lumia 520
I am facing the same issue with my lumia 520 as well..
went down to the nokia care... they charged me to even check what went wrong... and they quoted that it's a Hardware crash and they need to send it to their head office and it might cost around Rs 3550/- in india.
However I personally researched more and found out that boot needs to be recovered using JAF ATF box. or needs external hardware to FFU flash the device. #pissedoff
smshantanu said:
I am facing the same issue with my lumia 520 as well..
went down to the nokia care... they charged me to even check what went wrong... and they quoted that it's a Hardware crash and they need to send it to their head office and it might cost around Rs 3550/- in india.
However I personally researched more and found out that boot needs to be recovered using JAF ATF box. or needs external hardware to FFU flash the device. #pissedoff
Click to expand...
Click to collapse
sorry bro, surely if I take mine to the warranty, I will say the same thing to you. Better to throw it away and buy another lumia.
how to unbrick ur lumia 520
hello friends ,
even i bricked my phone i.e lumia 520 during updating it to windows 10 preview . what should u do is take another lumia 520 (which is in normal condition) and connect it to the windows phone recovery tool 2.1.0 and let it detect and after downloading the package remove the lumia 520 {which is in normal condition} and connect the bricked 520 and then click install , the package will get installed , this worked for me so good , hope it works with you all guys , thank you and all the best

Need AT&T full stock image to unbrick

Hi!
It was a bad idea to flash 356510B0982Axon M RU image (available on Russian zte website) to my ATT ZTE Z999.
Phone bricked and only visible by my PC as QUSB_BULK. Looks like there is a way to restore it, but i need full original working stock ATT image (any version). Does someone can share it?
Found at many places, but all of them wants money I would pay, if it will be 5 but not 25euro
I flashed mine using this[Leakite]ROM_AXON_M_VDF_SDCARD_SOFTWARE_PACKAGE_MR00a and it's not turning on anymore. We need help :crying:
Looks like we need 348010B3014Z999V1.0.0B30.zip
But i can't find it in free access, only payment sites like easy-firmware and grt-dongle
Any idea how we can flash a rom on edl mode?
No ideas for now. But friend of mine works in cellphone service center, he helped me many times to unbrick some devices. For now he is found firmware to restore Chinese axonM, can't find at&t
Ok, i got image... 10$ wasted It really looks like correct AT&T image, but QFIL, MiFlash, QPST, QComDownloadTool (ZTE util) can't flash it
https://drive.google.com/file/d/1n0qjH1vaTQVwckFPizSAMDHrBh6uA8b6/view?usp=sharing
BRuTe007 said:
Ok, i got image... 10$ wasted It really looks like correct AT&T image, but QFIL, MiFlash, QPST, QComDownloadTool (ZTE util) can't flash it
https://drive.google.com/file/d/1n0qjH1vaTQVwckFPizSAMDHrBh6uA8b6/view?usp=sharing
Click to expand...
Click to collapse
You need the firehose programmer and use parts of that firmware to flash with it
BRuTe007 said:
Ok, i got image... 10$ wasted It really looks like correct AT&T image, but QFIL, MiFlash, QPST, QComDownloadTool (ZTE util) can't flash it
https://drive.google.com/file/d/1n0qjH1vaTQVwckFPizSAMDHrBh6uA8b6/view?usp=sharing
Click to expand...
Click to collapse
... If you can get to edl mode, try those Axon 7 firehose programmers. Since they are the same platform. QFIL should flash this image zip with no problem.
Honami754 said:
... If you can get to edl mode, try those Axon 7 firehose programmers. Since they are the same platform. QFIL should flash this image zip with no problem.
Click to expand...
Click to collapse
Are you sure because im under the impression you can only use the exact specific firehose even if its the same chip i think its hard encoded into the shara protocol it will only except the same firehose but mabye im wrong thats just what ive known
Tried Axon 7 EDL Tool and it's won't work
stopped futher research and replaced MB from broken one that bought on ebay
Anyone attempted to flash this? I just got a new one and I'm scared flashing again. I'm thinking of just buying an At&t prepaid sim just to get the latest update.
tidus1ph said:
Anyone attempted to flash this? I just got a new one and I'm scared flashing again. I'm thinking of just buying an At&t prepaid sim just to get the latest update.
Click to expand...
Click to collapse
No reason to flash it if your axon not bricked. I's a stok ATT version.
BRuTe007 said:
No reason to flash it if your axon not bricked. I's a stok ATT version.
Click to expand...
Click to collapse
The one my phone got is the october 1, 2017 patch with build number Z999V1.0.0B21. So the download file is the newer-ish right? Because on the website the latest is sept 18, 2018 patch with build number Z999V1.0.0B35.
tidus1ph said:
The one my phone got is the october 1, 2017 patch with build number Z999V1.0.0B21. So the download file is the newer-ish right? Because on the website the latest is sept 18, 2018 patch with build number Z999V1.0.0B35.
Click to expand...
Click to collapse
This one was named 348010B3014Z999V1.0.0B30.zip and i think B35 newer then this one.
Here are the Z999 and Z-01K firehose files, extracted from an Internal ZTE tool I have. Hope it helps people out
Z-01K (Japanese Axon M)
https://www.androidfilehost.com/?fid=1395089523397896977
Z999
https://www.androidfilehost.com/?fid=1395089523397896976
All I ask is if you use these files in a guide or anything that you credit me for providing them because i needed to pay to grab these.
deadman96385 said:
Here are the Z999 and Z-01K firehose files, extracted from an Internal ZTE tool I have. Hope it helps people out
Z-01K (Japanese Axon M)
https://www.androidfilehost.com/?fid=1395089523397896977
Z999
https://www.androidfilehost.com/?fid=1395089523397896976
All I ask is if you use these files in a guide or anything that you credit me for providing them because i needed to pay to grab these.
Click to expand...
Click to collapse
Forgive my ignorance. But what does these files do? z999 is the at&t's version right?
tidus1ph said:
Forgive my ignorance. But what does these files do? z999 is the at&t's version right?
Click to expand...
Click to collapse
The firehose is needed to flash the device with QFIL, miflash, etc so a device can be unbricked.
deadman96385 said:
The firehose is needed to flash the device with QFIL, miflash, etc so a device can be unbricked.
Click to expand...
Click to collapse
Tried to flash with Miflash but that failed starts flashing but then says : Cannot Read Port and stops flashing.
Also tried QFIL But also fails with this message : Download Fail:Sahara Fail:QSaharaServer Failrocess fail
hope somone can clarify if its even possible to recover.
this brick happend after update.
Reverender said:
Tried to flash with Miflash but that failed starts flashing but then says : Cannot Read Port and stops flashing.
Also tried QFIL But also fails with this message : Download Fail:Sahara Fail:QSaharaServer Failrocess fail
hope somone can clarify if its even possible to recover.
this brick happend after update.
Click to expand...
Click to collapse
Sounds like you have a driver issue make sure you install the Qualcomm drivers
deadman96385 said:
Sounds like you have a driver issue make sure you install the Qualcomm drivers
Click to expand...
Click to collapse
UPDATE:
figured out what is wrong with QFIL
the Firehose File you send reads only 0 bytes this is why qfil stoped working. might also be the problem with the rest of the flashers i tried.
anycase the elf file in the zip is broken ?
any case you have a .MBN version instat of a .ELF maybe that works ?
Seems im making progress.
im using ToolStudio right now.
the only thing i guess is holding me back is im missing 2 files: RAM and Boot image.
these are not present in the firmware file.
is there anyway i could get them ?

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