I have looked and looked to no avail, is it no longer possible to flash Lumia firmware through the Nokia Care Suite anymore? I can not seem to find the RM-820 in the open product. Everything tutorial I have seen says to find it in there I did see a comment in a thread where someone said that they didn't think Nokia is allowing that anymore. Is this true? I have the spinning cogs so I wanted to flash the firmware...
So I'm stuck and all help on the internet seems outdated. Is there something I'm missing?
just read forum... there is few ways to download firmware....
http://forum.xda-developers.com/showthread.php?t=2515453
there is a new tool released by nokia that is supposed to help recover / flash phones if they become stuck during boot or flash.
From memory it is called nokia software recovery tool. maybe you could try that if you can find it. I read about it on a site lastnight but can not remember where i saw the info about.
Google may help or it may have even been on here..
Chris
CBDSonline said:
there is a new tool released by nokia that is supposed to help recover / flash phones if they become stuck during boot or flash.
From memory it is called nokia software recovery tool. maybe you could try that if you can find it. I read about it on a site lastnight but can not remember where i saw the info about.
Google may help or it may have even been on here..
Chris
Click to expand...
Click to collapse
I downloaded and installed Nokia Care Suite on a Windows 8.1 PC just last night (EST in New York). I then used to install the Amber update onto a RM-878 that I just bought from Amazon - worked flawlessly.
Instructions in this thread: http://forum.xda-developers.com/showthread.php?t=2515453
I have installed pc suite for Lumia 520 ...but i am not getting usb connect option...
can anyone have idea?
docfreed said:
I downloaded and installed Nokia Care Suite on a Windows 8.1 PC just last night (EST in New York). I then used to install the Amber update onto a RM-878 that I just bought from Amazon - worked flawlessly.
Instructions in this thread: http://forum.xda-developers.com/showthread.php?t=2515453
Click to expand...
Click to collapse
That is exactly what I am talking about. I have read the thread, followed the thread up until it say under product type. Under the sim tray it says RM-820 and there isn't a RM-820 in there, thus this question got asked. I'm not asking for someone to hold my hand through this, I just wanted to know if the RM-820 is or isn't supported with Nokia Care Suite. I know that the software works, flawlessly even, not saying it didn't. I have the firmware downloaded don't need the firmware. Just wanted to know if the Lumia was still supported by Nokia Care Suite, if I was missing something obvious.
chasingeuphoria said:
That is exactly what I am talking about. I have read the thread, followed the thread up until it say under product type. Under the sim tray it says RM-820 and there isn't a RM-820 in there, thus this question got asked. I'm not asking for someone to hold my hand through this, I just wanted to know if the RM-820 is or isn't supported with Nokia Care Suite. I know that the software works, flawlessly even, not saying it didn't. I have the firmware downloaded don't need the firmware. Just wanted to know if the Lumia was still supported by Nokia Care Suite, if I was missing something obvious.
Click to expand...
Click to collapse
What Phone do you have - reason I ask is that the original thread is a little confusing - there is of course a Lumia 820 but its actual Product Type is RM-824 and if you use the 824 Product Type from this thread:Nokia Lumia 820 Product Code (Product Type RM-824)
at http://forum.xda-developers.com/showpost.php?p=49364933&postcount=10 it shows dozens of codes to use for the Nokia Care Suite depending on country and carrier.
docfreed said:
What Phone do you have - reason I ask is that the original thread is a little confusing - there is of course a Lumia 820 but its actual Product Type is RM-824 and if you use the 824 Product Type from this thread:Nokia Lumia 820 Product Code (Product Type RM-824)
at http://forum.xda-developers.com/showpost.php?p=49364933&postcount=10 it shows dozens of codes to use for the Nokia Care Suite depending on country and carrier.
Click to expand...
Click to collapse
It is a Lumia 920 product code RM-820 I saw the product code on that little pull out thing under the Sim tray
http://forum.gsmhosting.com/vbb/f60...ting-care-suite-download-1660094/#post9434336
Related
Guys, I need help. I would like to update my Lumia920 to Portico.
So I have started reading about it.
Downloaded NaviFirm 1.7+, and Nokia Care Suite. When I went to NaviFirm, I saw a plethora of firmwares. How could I know which one is for me? Well, I have found on the Internet that I need a product code. Okay, so where to get one? The first suggestion is on the SIM tray. Pulled it out - no luck. So what next? The next suggestion - try to find it in Nokia Care Suite, The Product Care Tool that is, tried that, same again. The phone is connected, recognised, I head over to basic info, but that is just it - it says which is my phone, and nothing else. I have installed Care Suite 2012.51.4.4 - should I go for the older 2012.45.5.4? Or if I find the newest - 2013.1.3.4?
Any ideas?
Product code for Lumia 920 in Europe is RM-821....
Yeah, thx, I knew that. What I needed was the longer Product code, and for my phone it is 059q8c2 267_eu_france
I got the code from Nokia Care Suite 5.0 2012.51.4.4, and was getting ready to flash the phone, but miraculously, the phone offered me the update, so I have done it OTA.
Hello I have a Nokia 521 Lumia for T-Mobile and for some reason the phone bootloops when plugged into a charger. I am very familiar with restoring an Android and/or iOS, but have never done a restore for a Windows 8 phone such as this one. I am just wondering where I can find stock files and instructions on how to get this phone working again? Thanks!
simply solution for bricked Nokia device
http://mynokiablog.com/2013/10/11/how-to-easily-fix-the-lumia-reset-spinning-cogs-at-home/
dxdy said:
simply solution for bricked Nokia device
http://mynokiablog.com/2013/10/11/how-to-easily-fix-the-lumia-reset-spinning-cogs-at-home/
Click to expand...
Click to collapse
I don't think this is my exact issue, but I will give it a try. The reason I say that is because I don't even get rotating cogs, just "Nokia" then bootloop and repeat...
Have you try Hard Reset?
Yes first try the Hard Reset.
If that does not work, you can also try to flash with Nokia Care Suite.
anaheiim said:
Yes first try the Hard Reset.
If that does not work, you can also try to flash with Nokia Care Suite.
Click to expand...
Click to collapse
How exactly do you perform a hard reset on this phone?
Wow, I wonder where I could learn that??
bricked
Hi, after doing a Hard Reset, the cogs just turn (has been doing this for about 7 hours).
I've tried all the suggestions on here, but the soft reset doesn't work and I can't flash it using the Nokia "Product Support Tool" (Nokia Care Suite) as the "Firmware Repository" is password protected, so I can't download the Firmware required (Vodafone UK, Nokia Lumia 920 Black). help
BerriesWithMint said:
Hi, after doing a Hard Reset, the cogs just turn (has been doing this for about 7 hours).
I've tried all the suggestions on here, but the soft reset doesn't work and I can't flash it using the Nokia "Product Support Tool" (Nokia Care Suite) as the "Firmware Repository" is password protected, so I can't download the Firmware required (Vodafone UK, Nokia Lumia 920 Black). help
Click to expand...
Click to collapse
You can flash with Nokia Care Suite PST, it works. *Follow simply and correctly all steps*.
BerriesWithMint said:
Hi, after doing a Hard Reset, the cogs just turn (has been doing this for about 7 hours).
I've tried all the suggestions on here, but the soft reset doesn't work and I can't flash it using the Nokia "Product Support Tool" (Nokia Care Suite) as the "Firmware Repository" is password protected, so I can't download the Firmware required (Vodafone UK, Nokia Lumia 920 Black). help
Click to expand...
Click to collapse
Hi there, while Anaheiim method would work too it is somewhat more cumbersome, Nokia developed a tool specially for sittuations like yours, simply download Nokia Software Recovery Tool connect your device to PC and start the program, then simply press install, the tool will do all for you, no interactions needed.
VSparxx said:
Hi there, while Anaheiim method would work too it is somewhat more cumbersome, Nokia developed a tool specially for sittuations like yours, simply download Nokia Software Recovery Tool connect your device to PC and start the program, then simply press install, the tool will do all for you, no interactions needed.
Click to expand...
Click to collapse
And that tells you he does not want unbrand same time?
anaheiim said:
And that tells you he does not want unbrand same time?
Click to expand...
Click to collapse
He didn't mention anything about debranding, if he does want to unbrand, then indeed go Anaheiim route.
Hello once again. As usual, I've first tried to search my question in the forums, but I couldn't find the answer. So, here I go:
I have a Lumia 925, for which the latest software, according to nokia.com, is 3050.XXXX, whereas the version I have in my phone is 3047.XXXX. When I check for updates in the phone settings, I get a "your phone is up to date". If I use the Nokia Software Updater tool, it says the same.
On the other hand, I bought my phone debranded and unlocked, not "linked" to any provider. So, I'll never get an update via network provider.
Now my question is: where can I find and download the latest firmware for the phone, and how can I flash it?
Phoenix Service Software asks me for a dongle, that I have not. Nokia SU for Retail doesn't give me the latest ROM. Which is the appropriate software for flashing a Nokia Lumia, then?
Thanks in advance.
no new update because not officially released to OTA update...
be patient or read forum... is too many posts on forum about this... you must use NCS or Nokia Care Suite (not latest version), and download and flash firmware via Product Support Tool for Store 5.0 in NCS
NCS download
After Nokia Suite installs, copy and replace the usergroupsconfiguration.cfg file to C:\Program Files (x86)\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0 if you’re running a 64-bit version of Windows. Or C:\Program Files\Nokia\Nokia Care Suite\Product Support Tool For Store 5.0 if on 32-bit.
1. Open Nokia Suite. And select ‘Product Support Tool For Store 5.0′
2. When prompted, select ‘CareSuite External’ then hit ‘Sign-in’ button.
3. From the Menu, select Tools, then ‘Firmware Download’
4. Now enter the product code of your device, hit ‘Check Online’ button, to check the latest firmware version of your product code.
5. Then ‘tick’ ‘Optional Content Files and ‘Download’ to save your firmware.
6. Wait a few minutes for your files to download
7. You may now manually flash your Nokia device with the firmware you just downloaded.
- Your firmware should be stored in the C:\ProgramData\Nokia\Packages\Products folder of your hard drive.
Click to expand...
Click to collapse
--edited and deleted--
Thank you. I already downloaded and installed NCS, and followed those steps, but I didn't get the prompt for signing in. Perhaps because I downloaded the latest version (2012.50)? To which version should I downgrade? There are a bunch of them.
In any case, the sad part of it is... NCS says that my device (Lumia 925) is not supported. When I plug in my other Nokia (RM-675), it's supported, which means that my NCS installation is working. Then, why the Lumia 925 shows as not supported? Am I doing something wrong, or it's simply and really not supported by the software?
zogoibi said:
Thank you. I already downloaded and installed NCS, and followed those steps, but I didn't get the prompt for signing in. Perhaps because I downloaded the latest version (2012.50)? To which version should I downgrade? There are a bunch of them.
In any case, the sad part of it is... NCS says that my device (Lumia 925) is not supported. When I plug in my other Nokia (RM-675), it's supported, which means that my NCS installation is working. Then, why the Lumia 925 shows as not supported? Am I doing something wrong, or it's simply and really not supported by the software?
Click to expand...
Click to collapse
yyou must use old version, dont use latest or upgrade old....
Ok, I finally got it working. Just downloaded the very latest version of NCS and replaced the edited file. Phone supported.
As to the versions, I finally managed to decypher the soup of codes and versions. I'll post separately, just in case someone wonders.
Or see here: [How To] Download and flash all Nokia Lumia Stock ROM
Some tutorial for HTC 8X?
aSpirit81 said:
Some tutorial for HTC 8X?
Click to expand...
Click to collapse
Its in the device specific forum. Also there's a link in the FAQ too.
aSpirit81 said:
Some tutorial for HTC 8X?
Click to expand...
Click to collapse
You can see here: http://forum.xda-developers.com/showthread.php?t=2137556
I already unlocked the phone with dreamspark, but when I open NSS Pro v0.48 it doesnt get anything. I have installed Nokia Care Suite and all the drivers but it always says phone not found. I am using a Nokia Cable in the Lumia.
I doubt NSS 0.48 can communicate with WP8 devices... I don't actually know if *any* version can, but surely you'd want to use the most up-to-date one?
for which reason you need NSS on WP8 phone???
for flashing phone you need NCS or NSU for retail, not NSS
Just trying to get another rom, but I think I don't. Never really liked WP or Nokia new phones. I already have NCS.
Thank you.
F430gx said:
Just trying to get another rom, but I think I don't. Never really liked WP or Nokia new phones. I already have NCS.
Thank you.
Click to expand...
Click to collapse
NCS must be specific version because with newer version you cant download ROM's... use this version and follow instructions from txt file
F430gx said:
I already unlocked the phone with dreamspark, but when I open NSS Pro v0.48 it doesnt get anything. I have installed Nokia Care Suite and all the drivers but it always says phone not found. I am using a Nokia Cable in the Lumia.
Click to expand...
Click to collapse
Use NCS. The tuto: http://forum.xda-developers.com/showthread.php?t=2515453
Yes, I installed/forced Windows 10 TP on my phone, everything worked fine ... the problem is when I tried restore to Lumia Denim with the application Windows Phone Recovery Tool, start the red screen, but instantly failed and turn off ... no response, no vibrates... connecting the pc jumps '' QHSUSB_DLOAD '' with the correct driver. But other program NOT detected. What I can do?
johntheredimid said:
Yes, I installed/forced Windows 10 TP on my phone, everything worked fine ... the problem is when I tried restore to Lumia Denim with the application Windows Phone Recovery Tool, start the red screen, but instantly failed and turn off ... no response, no vibrates... connecting the pc jumps '' QHSUSB_DLOAD '' with the correct driver. But other program NOT detected. What I can do?
Click to expand...
Click to collapse
There is "TWO" ways to recover your Device.
1. Windows Phone Recovery Tool for Windows 10 recovery to revert your particular OS Update.
-without losing your any data.
-required to download 600/700 MB Update files.
2. Lumia Software Recovery Tool for recover the "WHOLE" OS to the STOCK ROM.
- all data will be lost
-required 1.5 GB .FFU Image file.
Windows Phone Recovery Tool in ''waiting for connect''...
Lumia Software Recovery Tool tried but ''the phone is not compatible with Lumia Software Recovery Tool''...
@djamol
There are also Nokia Care Suite, between others
anaheiim said:
@djamol
There are also Nokia Care Suite, between others
Click to expand...
Click to collapse
Yes, Of course !
I just told about the Recovery Tool.
@johntheredimid
My Lumia 520 RM-914 India Supports both Tools and it should be support for your device too.
Looks like your device is bricked or anything else, i don't know.
need to catch the service center for any memory damage.
Edit: Collect and READ the log files for any help.
djamol said:
1. Windows Phone Recovery Tool for Windows 10 recovery to revert your particular OS Update.
-without losing your any data.
-required to download 600/700 MB Update files.
Click to expand...
Click to collapse
I'm coming just seeing, WPRT well download ROM (hardware product code) whole, in my case (NL620) 1.52 GB. This software is exactly the same as LSRT for example, he flash the entire ROM.
no work for me. Tengo win7 x64, in win8 work?
Bricked my lumia 520
I am facing the same issue with my lumia 520 as well..
went down to the nokia care... they charged me to even check what went wrong... and they quoted that it's a Hardware crash and they need to send it to their head office and it might cost around Rs 3550/- in india.
However I personally researched more and found out that boot needs to be recovered using JAF ATF box. or needs external hardware to FFU flash the device. #pissedoff
smshantanu said:
I am facing the same issue with my lumia 520 as well..
went down to the nokia care... they charged me to even check what went wrong... and they quoted that it's a Hardware crash and they need to send it to their head office and it might cost around Rs 3550/- in india.
However I personally researched more and found out that boot needs to be recovered using JAF ATF box. or needs external hardware to FFU flash the device. #pissedoff
Click to expand...
Click to collapse
sorry bro, surely if I take mine to the warranty, I will say the same thing to you. Better to throw it away and buy another lumia.
how to unbrick ur lumia 520
hello friends ,
even i bricked my phone i.e lumia 520 during updating it to windows 10 preview . what should u do is take another lumia 520 (which is in normal condition) and connect it to the windows phone recovery tool 2.1.0 and let it detect and after downloading the package remove the lumia 520 {which is in normal condition} and connect the bricked 520 and then click install , the package will get installed , this worked for me so good , hope it works with you all guys , thank you and all the best