Hello I have a Nokia 521 Lumia for T-Mobile and for some reason the phone bootloops when plugged into a charger. I am very familiar with restoring an Android and/or iOS, but have never done a restore for a Windows 8 phone such as this one. I am just wondering where I can find stock files and instructions on how to get this phone working again? Thanks!
simply solution for bricked Nokia device
http://mynokiablog.com/2013/10/11/how-to-easily-fix-the-lumia-reset-spinning-cogs-at-home/
dxdy said:
simply solution for bricked Nokia device
http://mynokiablog.com/2013/10/11/how-to-easily-fix-the-lumia-reset-spinning-cogs-at-home/
Click to expand...
Click to collapse
I don't think this is my exact issue, but I will give it a try. The reason I say that is because I don't even get rotating cogs, just "Nokia" then bootloop and repeat...
Have you try Hard Reset?
Yes first try the Hard Reset.
If that does not work, you can also try to flash with Nokia Care Suite.
anaheiim said:
Yes first try the Hard Reset.
If that does not work, you can also try to flash with Nokia Care Suite.
Click to expand...
Click to collapse
How exactly do you perform a hard reset on this phone?
Wow, I wonder where I could learn that??
bricked
Hi, after doing a Hard Reset, the cogs just turn (has been doing this for about 7 hours).
I've tried all the suggestions on here, but the soft reset doesn't work and I can't flash it using the Nokia "Product Support Tool" (Nokia Care Suite) as the "Firmware Repository" is password protected, so I can't download the Firmware required (Vodafone UK, Nokia Lumia 920 Black). help
BerriesWithMint said:
Hi, after doing a Hard Reset, the cogs just turn (has been doing this for about 7 hours).
I've tried all the suggestions on here, but the soft reset doesn't work and I can't flash it using the Nokia "Product Support Tool" (Nokia Care Suite) as the "Firmware Repository" is password protected, so I can't download the Firmware required (Vodafone UK, Nokia Lumia 920 Black). help
Click to expand...
Click to collapse
You can flash with Nokia Care Suite PST, it works. *Follow simply and correctly all steps*.
BerriesWithMint said:
Hi, after doing a Hard Reset, the cogs just turn (has been doing this for about 7 hours).
I've tried all the suggestions on here, but the soft reset doesn't work and I can't flash it using the Nokia "Product Support Tool" (Nokia Care Suite) as the "Firmware Repository" is password protected, so I can't download the Firmware required (Vodafone UK, Nokia Lumia 920 Black). help
Click to expand...
Click to collapse
Hi there, while Anaheiim method would work too it is somewhat more cumbersome, Nokia developed a tool specially for sittuations like yours, simply download Nokia Software Recovery Tool connect your device to PC and start the program, then simply press install, the tool will do all for you, no interactions needed.
VSparxx said:
Hi there, while Anaheiim method would work too it is somewhat more cumbersome, Nokia developed a tool specially for sittuations like yours, simply download Nokia Software Recovery Tool connect your device to PC and start the program, then simply press install, the tool will do all for you, no interactions needed.
Click to expand...
Click to collapse
And that tells you he does not want unbrand same time?
anaheiim said:
And that tells you he does not want unbrand same time?
Click to expand...
Click to collapse
He didn't mention anything about debranding, if he does want to unbrand, then indeed go Anaheiim route.
Related
Has anybody been able to flash a Lumia 925? I've read four different tutorials for Lumia flashing, none of them agreeing in the sequence of buttons pressing; and with each of the tutorials I always end up with some error message, either "wrong signal from the device", or "no signal from the device". The only log I get from the flashing software (Nokia Care Suit) is "recovery failed". I'm using Product Support Tool 2013.49.3.30, supposedly supporting Lumia 925.
Someone else? Some success flashing this phone?
zogoibi said:
Has anybody been able to flash a Lumia 925? I've read four different tutorials for Lumia flashing, none of them agreeing in the sequence of buttons pressing; and with each of the tutorials I always end up with some error message, either "wrong signal from the device", or "no signal from the device". The only log I get from the flashing software (Nokia Care Suit) is "recovery failed". I'm using Product Support Tool 2013.49.3.30, supposedly supporting Lumia 925.
Someone else? Some success flashing this phone?
Click to expand...
Click to collapse
You can make a screenshot of error?
Which button you press for pass your Nokia Lumia 925 "in flashing mode"?
Hi. Thanks for your reply. Well, I finally got past that problem with a brand new installation of NCS in a brand new system. But now I'm getting stuck after the "You have chosen not assigned product code for this device. Do you wish to continue?" dialog box. I click "Ok" there, and then I get another popup with this error message:
Could not load file or assembly 'Nokia.Murzim.Uefi.FlashApp.Core.dll' or one of its dependencies. The specified module could not be found.
Exception:
System.IO.FileNotFoundException: Could not load file or assembly 'Nokia.Murzim.Uefi.FlashApp.Core.dll' or one of its dependencies. The specified module could not be found.
File name: 'Nokia.Murzim.Uefi.FlashApp.Core.dll'
at Nokia.Murzim.Uefi.FlashApp.CoreProgrammerAdaptation.ProgrammerAdaptation.UnsubscribeEvents()
at Nokia.Murzim.Uefi.FlashApp.MurzimFlashApp.Release(Boolean release)
at Nokia.Murzim.Uefi.FlashApp.MurzimFlashApp.Release()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__b(Object state)
I don't understand a word of that puzzle. Any idea of what might be going wrong? Seems like I'm missing some module, or perhaps some driver? But I get my phone recognized by the NCS software.
By the way, I've been mostly following your tutorial. With the brand new installation of software, getting to the flash mode (it shows "NOKIA" in the upper half of the screen) wasn't difficult: just press power + vol_down, then clic "retry". But, as I say, I can't get past the aforementioned error. I've tried removing and reinstalling NCS, to no avail. I'm on Windows 8, if it's of any use.
Did you resolve this?
galapogos01 said:
Did you resolve this?
Click to expand...
Click to collapse
Easy way to flash Lumia (and other Nokia series):
http://www.nokia.com/us-en/support/software-recovery/
NCS software you use only when you need to flash firmware with different product code and people must follow this instructions: http://forum.xda-developers.com/showthread.php?t=2515453
dxdy said:
Easy way to flash Lumia (and other Nokia series):
http://www.nokia.com/us-en/support/software-recovery/
NCS software you use only when you need to flash firmware with different product code and people must follow this instructions: http://forum.xda-developers.com/showthread.php?t=2515453
Click to expand...
Click to collapse
Thanks. I'm trying to change the product code and got the above error with multiple versions of NCS on both Win7 x64 and Win8.1 x64.
Cheers,
Jason
galapogos01 said:
Thanks. I'm trying to change the product code and got the above error with multiple versions of NCS on both Win7 x64 and Win8.1 x64.
Cheers,
Jason
Click to expand...
Click to collapse
Data Package Manager not working? then you must pay 3€ donation to Navifirm+
galapogos01 said:
Did you resolve this?
Click to expand...
Click to collapse
No, I never managed. I gave up long ago. Too much hassle. WP8 is too restrictive and I realized there was no point in wasting time with it. Best of lucks to you!
Well, after I tried about 45 versions of NCS, I uninstalled the drivers for the phone device in Device Manager, rebooted, tried again and it worked. The WP8 experiment continues!
that is driver problem, so NCS can't read your phone, delete/ uninstall all driver about your Lumia and reconnect them
I already unlocked the phone with dreamspark, but when I open NSS Pro v0.48 it doesnt get anything. I have installed Nokia Care Suite and all the drivers but it always says phone not found. I am using a Nokia Cable in the Lumia.
I doubt NSS 0.48 can communicate with WP8 devices... I don't actually know if *any* version can, but surely you'd want to use the most up-to-date one?
for which reason you need NSS on WP8 phone???
for flashing phone you need NCS or NSU for retail, not NSS
Just trying to get another rom, but I think I don't. Never really liked WP or Nokia new phones. I already have NCS.
Thank you.
F430gx said:
Just trying to get another rom, but I think I don't. Never really liked WP or Nokia new phones. I already have NCS.
Thank you.
Click to expand...
Click to collapse
NCS must be specific version because with newer version you cant download ROM's... use this version and follow instructions from txt file
F430gx said:
I already unlocked the phone with dreamspark, but when I open NSS Pro v0.48 it doesnt get anything. I have installed Nokia Care Suite and all the drivers but it always says phone not found. I am using a Nokia Cable in the Lumia.
Click to expand...
Click to collapse
Use NCS. The tuto: http://forum.xda-developers.com/showthread.php?t=2515453
I have looked and looked to no avail, is it no longer possible to flash Lumia firmware through the Nokia Care Suite anymore? I can not seem to find the RM-820 in the open product. Everything tutorial I have seen says to find it in there I did see a comment in a thread where someone said that they didn't think Nokia is allowing that anymore. Is this true? I have the spinning cogs so I wanted to flash the firmware...
So I'm stuck and all help on the internet seems outdated. Is there something I'm missing?
just read forum... there is few ways to download firmware....
http://forum.xda-developers.com/showthread.php?t=2515453
there is a new tool released by nokia that is supposed to help recover / flash phones if they become stuck during boot or flash.
From memory it is called nokia software recovery tool. maybe you could try that if you can find it. I read about it on a site lastnight but can not remember where i saw the info about.
Google may help or it may have even been on here..
Chris
CBDSonline said:
there is a new tool released by nokia that is supposed to help recover / flash phones if they become stuck during boot or flash.
From memory it is called nokia software recovery tool. maybe you could try that if you can find it. I read about it on a site lastnight but can not remember where i saw the info about.
Google may help or it may have even been on here..
Chris
Click to expand...
Click to collapse
I downloaded and installed Nokia Care Suite on a Windows 8.1 PC just last night (EST in New York). I then used to install the Amber update onto a RM-878 that I just bought from Amazon - worked flawlessly.
Instructions in this thread: http://forum.xda-developers.com/showthread.php?t=2515453
I have installed pc suite for Lumia 520 ...but i am not getting usb connect option...
can anyone have idea?
docfreed said:
I downloaded and installed Nokia Care Suite on a Windows 8.1 PC just last night (EST in New York). I then used to install the Amber update onto a RM-878 that I just bought from Amazon - worked flawlessly.
Instructions in this thread: http://forum.xda-developers.com/showthread.php?t=2515453
Click to expand...
Click to collapse
That is exactly what I am talking about. I have read the thread, followed the thread up until it say under product type. Under the sim tray it says RM-820 and there isn't a RM-820 in there, thus this question got asked. I'm not asking for someone to hold my hand through this, I just wanted to know if the RM-820 is or isn't supported with Nokia Care Suite. I know that the software works, flawlessly even, not saying it didn't. I have the firmware downloaded don't need the firmware. Just wanted to know if the Lumia was still supported by Nokia Care Suite, if I was missing something obvious.
chasingeuphoria said:
That is exactly what I am talking about. I have read the thread, followed the thread up until it say under product type. Under the sim tray it says RM-820 and there isn't a RM-820 in there, thus this question got asked. I'm not asking for someone to hold my hand through this, I just wanted to know if the RM-820 is or isn't supported with Nokia Care Suite. I know that the software works, flawlessly even, not saying it didn't. I have the firmware downloaded don't need the firmware. Just wanted to know if the Lumia was still supported by Nokia Care Suite, if I was missing something obvious.
Click to expand...
Click to collapse
What Phone do you have - reason I ask is that the original thread is a little confusing - there is of course a Lumia 820 but its actual Product Type is RM-824 and if you use the 824 Product Type from this thread:Nokia Lumia 820 Product Code (Product Type RM-824)
at http://forum.xda-developers.com/showpost.php?p=49364933&postcount=10 it shows dozens of codes to use for the Nokia Care Suite depending on country and carrier.
docfreed said:
What Phone do you have - reason I ask is that the original thread is a little confusing - there is of course a Lumia 820 but its actual Product Type is RM-824 and if you use the 824 Product Type from this thread:Nokia Lumia 820 Product Code (Product Type RM-824)
at http://forum.xda-developers.com/showpost.php?p=49364933&postcount=10 it shows dozens of codes to use for the Nokia Care Suite depending on country and carrier.
Click to expand...
Click to collapse
It is a Lumia 920 product code RM-820 I saw the product code on that little pull out thing under the Sim tray
http://forum.gsmhosting.com/vbb/f60...ting-care-suite-download-1660094/#post9434336
I apologize for my bad English, I use a translator
* please help with the problem. I have a nokia x2ds
Root initially absent, was factory sw 2.1.0.11 with third-party launcher
arbitrarily when you call the phone freezes, then bootloop labeled nokia
then there were attempts to restore through care suite, results
2.0.0.11 on the phone does not load on language selection
2.1.0.11 on the phone for a long time bootloop, then imei shows "null" wifi and bt not works
2.1.0.12 phone will not boot, bootloop nokia
help me please:crying:
Remove Google Play And Root then factory Rest
or use Nokia Care Suit To Download Firmware
iDuc said:
Remove Google Play And Root then factory Rest
or use Nokia Care Suit To Download Firmware
Click to expand...
Click to collapse
nokia care suite does not help.
flash 2.0.0.11- bootloop.
flash 2.1.0.11 - wifi and bt not work , imei's "null"
if flash 2.1.0.12 wifi and bt not work,imei's "null"
factory reset does not help.
awc_neo said:
nokia care suite does not help.
flash 2.0.0.11- bootloop.
flash 2.1.0.11 - wifi and bt not work , imei's "null"
if flash 2.1.0.12 wifi and bt not work,imei's "null"
factory reset does not help.
Click to expand...
Click to collapse
use (Nokia Software Updater for Retail)
thebiggboss180 said:
use (Nokia Software Updater for Retail)
Click to expand...
Click to collapse
this nonsense again killed my phone. an error as well as nokia software recovery tool
Yes, I installed/forced Windows 10 TP on my phone, everything worked fine ... the problem is when I tried restore to Lumia Denim with the application Windows Phone Recovery Tool, start the red screen, but instantly failed and turn off ... no response, no vibrates... connecting the pc jumps '' QHSUSB_DLOAD '' with the correct driver. But other program NOT detected. What I can do?
johntheredimid said:
Yes, I installed/forced Windows 10 TP on my phone, everything worked fine ... the problem is when I tried restore to Lumia Denim with the application Windows Phone Recovery Tool, start the red screen, but instantly failed and turn off ... no response, no vibrates... connecting the pc jumps '' QHSUSB_DLOAD '' with the correct driver. But other program NOT detected. What I can do?
Click to expand...
Click to collapse
There is "TWO" ways to recover your Device.
1. Windows Phone Recovery Tool for Windows 10 recovery to revert your particular OS Update.
-without losing your any data.
-required to download 600/700 MB Update files.
2. Lumia Software Recovery Tool for recover the "WHOLE" OS to the STOCK ROM.
- all data will be lost
-required 1.5 GB .FFU Image file.
Windows Phone Recovery Tool in ''waiting for connect''...
Lumia Software Recovery Tool tried but ''the phone is not compatible with Lumia Software Recovery Tool''...
@djamol
There are also Nokia Care Suite, between others
anaheiim said:
@djamol
There are also Nokia Care Suite, between others
Click to expand...
Click to collapse
Yes, Of course !
I just told about the Recovery Tool.
@johntheredimid
My Lumia 520 RM-914 India Supports both Tools and it should be support for your device too.
Looks like your device is bricked or anything else, i don't know.
need to catch the service center for any memory damage.
Edit: Collect and READ the log files for any help.
djamol said:
1. Windows Phone Recovery Tool for Windows 10 recovery to revert your particular OS Update.
-without losing your any data.
-required to download 600/700 MB Update files.
Click to expand...
Click to collapse
I'm coming just seeing, WPRT well download ROM (hardware product code) whole, in my case (NL620) 1.52 GB. This software is exactly the same as LSRT for example, he flash the entire ROM.
no work for me. Tengo win7 x64, in win8 work?
Bricked my lumia 520
I am facing the same issue with my lumia 520 as well..
went down to the nokia care... they charged me to even check what went wrong... and they quoted that it's a Hardware crash and they need to send it to their head office and it might cost around Rs 3550/- in india.
However I personally researched more and found out that boot needs to be recovered using JAF ATF box. or needs external hardware to FFU flash the device. #pissedoff
smshantanu said:
I am facing the same issue with my lumia 520 as well..
went down to the nokia care... they charged me to even check what went wrong... and they quoted that it's a Hardware crash and they need to send it to their head office and it might cost around Rs 3550/- in india.
However I personally researched more and found out that boot needs to be recovered using JAF ATF box. or needs external hardware to FFU flash the device. #pissedoff
Click to expand...
Click to collapse
sorry bro, surely if I take mine to the warranty, I will say the same thing to you. Better to throw it away and buy another lumia.
how to unbrick ur lumia 520
hello friends ,
even i bricked my phone i.e lumia 520 during updating it to windows 10 preview . what should u do is take another lumia 520 (which is in normal condition) and connect it to the windows phone recovery tool 2.1.0 and let it detect and after downloading the package remove the lumia 520 {which is in normal condition} and connect the bricked 520 and then click install , the package will get installed , this worked for me so good , hope it works with you all guys , thank you and all the best