So I bought a Xperia Z a week ago and everything was fine 'til yesterday when it fall something like 2 feets and the screen turned black,the first thing I did was connect it into the PC,a blue LED turned on,windows made a sound for something connected but was not recognized,tried to put into the wall charger and a red LED started to flash,tried all the methods to do a hard reset with no success,so waht I do ?
Mentalimao said:
So I bought a Xperia Z a week ago and everything was fine 'til yesterday when it fall something like 2 feets and the screen turned black,the first thing I did was connect it into the PC,a blue LED turned on,windows made a sound for something connected but was not recognized,tried to put into the wall charger and a red LED started to flash,tried all the methods to do a hard reset with no success,so waht I do ?
Click to expand...
Click to collapse
most likely a wire from the screen disconected and you should get it serviced
Related
My Z was off because the battery was empty.I try to charge it but it's just a red led and no sign to booting.
I try to press power + volume up and nothing change,and the device didn't detected by flashtool.
Please help,what I have to do now.
My XZ arrived like that when I bought it, I thought it was DOA. I just left it charging for a while and it eventually powered on and has been fine ever since
Michealtbh said:
My XZ arrived like that when I bought it, I thought it was DOA. I just left it charging for a while and it eventually powered on and has been fine ever since
Click to expand...
Click to collapse
it's booting now
I just let it without charging.and maybe the battery getting empty again.So I charge it agan and boom everything's ok
So I have my Z1 for 5 weeks now and I used some times in my pool in home to take some pictures, I've always been cautious with the flaps and everything, I even immerse it in rice overnight when I use it in water just to be safe. Today I used normally, took some pics with girlfriend, everything worked great, after taking the pictures I left it on the table and about 1 hour later I tried to use it and it was blank (me and the phone were completely dry by that time). If I connect to wall charger or USB the led flash red twice and then blanks. I'll leave overnight charging now but I have no idea what to do. Tried turning off using the red thingy, turning on holding volume up or down but nothing works.
Can anyone help or I will have to send it for warranty?
Oh, and I checked and not a single drop of water entered the phone (apparently).
Valforte said:
So I have my Z1 for 5 weeks now and I used some times in my pool in home to take some pictures, I've always been cautious with the flaps and everything, I even immerse it in rice overnight when I use it in water just to be safe. Today I used normally, took some pics with girlfriend, everything worked great, after taking the pictures I left it on the table and about 1 hour later I tried to use it and it was blank (me and the phone were completely dry by that time). If I connect to wall charger or USB the led flash red twice and then blanks. I'll leave overnight charging now but I have no idea what to do. Tried turning off using the red thingy, turning on holding volume up or down but nothing works.
Can anyone help or I will have to send it for warranty?
Oh, and I checked and not a single drop of water entered the phone (apparently).
Click to expand...
Click to collapse
You seem a little paranoid about water, if water had messed your phone up you probably wouldn't even get a red flashing light (as the motherboard would be fried) so you don't need to worry about water damage.
Firstly, presume everything you had on your phone is now gone. Sorry!
Follow these simple steps:
Press & hold the power button and volume up until it vibrates 3 times, then you can go ahead and try to turn it on. Quote me when you reply so I can see it.
Could you also plug it in to your laptop, does the computer read that a device is being connected?
If that doesn't work, we'll try some other stuff and explore some threads! Lots of links for bricked phones. Sounds like it's bricked..
TagEHeuer said:
You seem a little paranoid about water, if water had messed your phone up you probably wouldn't even get a red flashing light (as the motherboard would be fried) so you don't need to worry about water damage.
Firstly, presume everything you had on your phone is now gone. Sorry!
Follow these simple steps:
Press & hold the power button and volume up until it vibrates 3 times, then you can go ahead and try to turn it on. Quote me when you reply so I can see it.
Could you also plug it in to your laptop, does the computer read that a device is being connected?
If that doesn't work, we'll try some other stuff and explore some threads! Lots of links for bricked phones. Sounds like it's bricked..
Click to expand...
Click to collapse
Good thing it's not water!
Did it for over a minute and nothing happens. I've tried that earlier too.
Plugging it on the PC makes the sound of device connected, the red light turns on for a while (about 2 or 3 seconds, no blinking) and then it turns off with the sound of device disconnected.
Valforte said:
Good thing it's not water!
Did it for over a minute and nothing happens. I've tried that earlier too.
Plugging it on the PC makes the sound of device connected, the red light turns on for a while (about 2 or 3 seconds, no blinking) and then it turns off with the sound of device disconnected.
Click to expand...
Click to collapse
Have you tried plugging it in with the Sony software? If you have that downloaded..
You'll need to do some research... http://forum.xda-developers.com/sitesearch.php?q=bricked phone
I've found a few things, users with the same problem... looks like some may have fixed it.. http://talk.sonymobile.com/t5/Xperia-Z1/Z1-won-t-turn-back-on/td-p/390335
http://talk.sonymobile.com/t5/Xperi...mpletely-Dead-already-PLEASE-HELP/td-p/380387
Have you checked the charger? Try putting it on charge for a few hours then try everything again. Do you have more than 1 charging cable? try the different cable.
TagEHeuer said:
Have you tried plugging it in with the Sony software? If you have that downloaded..
You'll need to do some research... http://forum.xda-developers.com/sitesearch.php?q=bricked phone
I've found a few things, users with the same problem... looks like some may have fixed it.. http://talk.sonymobile.com/t5/Xperia-Z1/Z1-won-t-turn-back-on/td-p/390335
http://talk.sonymobile.com/t5/Xperi...mpletely-Dead-already-PLEASE-HELP/td-p/380387
Have you checked the charger? Try putting it on charge for a few hours then try everything again. Do you have more than 1 charging cable? try the different cable.
Click to expand...
Click to collapse
I've already tried some solutions there and will try others now.
PC Companion won't detect phone. Same with Update Service.
Worst case I'll leave it charging for 12 hours. Thanks for the help, I'll come back later with some feedback. I'll probably get in touch with warranty tomorrow morning.
I'm experience this problem with xperia z after washed the phone. I thought is water damage so I'm just leave my phone. Buy new xperia Z1.... But after 1 month i check back my phone surprise!!!! Is revive again....
Almost 12 hours on wall charger and no sign of life. Still just blink twice the red notification light.
Valforte said:
Almost 12 hours on wall charger and no sign of life. Still just blink twice the red notification light.
Click to expand...
Click to collapse
Try all the steps again, otherwise I really not sure what's happened. Some people report days later it comes back on, etc. Hopefully someone else may have an insight to what's happened, but personally I don't think your phone is buggered.
Has this been resolved? I just ran into a similar problem with my week old Xperia Z1 Compact. It was working fine until one afternoon, it was hot and wouldn't turn on. Got the blinking red lights and won't charge. Also won't do anything with the Power and Volume+ Combination.
soulreaver99 said:
Has this been resolved? I just ran into a similar problem with my week old Xperia Z1 Compact. It was working fine until one afternoon, it was hot and wouldn't turn on. Got the blinking red lights and won't charge. Also won't do anything with the Power and Volume+ Combination.
Click to expand...
Click to collapse
Sent to warranty and they just sent me a new one. No explanations.
just select repair my phone on pc companon and do not connect until the 3rd step their select ur phone and then follow the steps on how to connect ur phone if u dont have warranty or did root ur phone earlier like me this is ur solution
Hi, i have an Atrix HD and its LCD got broken when it fell from 3 ft high.
The Glass is ok and the phone kept working for a while with a black triangle on top, the touchscreen kept working with no problems.
After a second fall from the bed the LCD went completely black, but the phone kept working (using a HDMI cable to check messages and touchscreen vibrating feedback kept working so i could answer calls).
I let the phone battery die and now it wont turn back on, the charging light turns on, when i plug it on a USB port on Windows i get a connected beep followed by a disconnection beep, as if the phone were detecting the LCD not working and turning itself off.
Is there a way to bypass that? i need to connect the phone to get the files from the internal storage.
I ordered a new LCD but will take a long time to arrive (normally 2-3 months, sometimes longer since a live in Brazil).
JVGA said:
Hi, i have an Atrix HD and its LCD got broken when it fell from 3 ft high.
The Glass is ok and the phone kept working for a while with a black triangle on top, the touchscreen kept working with no problems.
After a second fall from the bed the LCD went completely black, but the phone kept working (using a HDMI cable to check messages and touchscreen vibrating feedback kept working so i could answer calls).
I let the phone battery die and now it wont turn back on, the charging light turns on, when i plug it on a USB port on Windows i get a connected beep followed by a disconnection beep, as if the phone were detecting the LCD not working and turning itself off.
Is there a way to bypass that? i need to connect the phone to get the files from the internal storage.
I ordered a new LCD but will take a long time to arrive (normally 2-3 months, sometimes longer since a live in Brazil).
Click to expand...
Click to collapse
Have you tried charging it from an outlet for a couple of hrs first?
palmbeach05 said:
Have you tried charging it from an outlet for a couple of hrs first?
Click to expand...
Click to collapse
Yes, also tried turning it on with the charger on and hdmi on as well.
Ok, i tried using mythtools but it acts as if the phone is not connected, same as above, windows reacts as if i was connecting and disconnecting a flash drive so the phone has some response.
anybody has any idea on what i could do?
Ok, the screen arrived, i installed it, but seems to have the same problem
Can someone please help me out here, when i connect it to the charger, the green light comes on, and then off, is my phone dead?
JVGA said:
Ok, the screen arrived, i installed it, but seems to have the same problem
Can someone please help me out here, when i connect it to the charger, the green light comes on, and then off, is my phone dead?
Click to expand...
Click to collapse
just leave it alone, maybe battery is 0% charged and it will take few mins for it to be able to turn it on
TecknoFreak said:
just leave it alone, maybe battery is 0% charged and it will take few mins for it to be able to turn it on
Click to expand...
Click to collapse
I'm leaving it connected until the green light comes on continuously, after the post i saw that it was turning on and off in a period of minutes... Also i saw a old post of someone that had to charge for 3 days, monday ill check it again.
Another Thing, what you guys think i should use, Motorola original charger or LG G3 charger (1.8 mA).. ?
JVGA said:
I'm leaving it connected until the green light comes on continuously, after the post i saw that it was turning on and off in a period of minutes... Also i saw a old post of someone that had to charge for 3 days, monday ill check it again.
Another Thing, what you guys think i should use, Motorola original charger or LG G3 charger (1.8 mA).. ?
Click to expand...
Click to collapse
Always use what the phone brings on box as accessories. This case will be Moto original charger
Also by now you should be able to turn your device on. Just remove charger and re-plug again and try to turn your phone on
TecknoFreak said:
Always use what the phone brings on box as accessories. This case will be Moto original charger
Also by now you should be able to turn your device on. Just remove charger and re-plug again and try to turn your phone on
Click to expand...
Click to collapse
The phone is in the charger for 3 days, now the light is not turning on again, when i hold down the power + vol down the green light blinks fast, i guess ill see if i can find a battery that is compatible to test, since the Atrix HD was not sold in Brazil, the Razr or Razr HD is right?
JVGA said:
The phone is in the charger for 3 days, now the light is not turning on again, when i hold down the power + vol down the green light blinks fast, i guess ill see if i can find a battery that is compatible to test, since the Atrix HD was not sold in Brazil, the Razr or Razr HD is right?
Click to expand...
Click to collapse
AHD and RHD batteries will work with the AHD. Remember, we do have the EB40 battery (RHD battery) mod that works with our device, and ours shipped with the EB20 (AHD battery).
palmbeach05 said:
AHD and RHD batteries will work with the AHD. Remember, we do have the EB40 battery (RHD battery) mod that works with our device, and ours shipped with the EB20 (AHD battery).
Click to expand...
Click to collapse
Wow, i forgot the phone was there charging, after a week the alarm sounded, now it's turning on again, BUT the LCD is not, i tried disconnecting and connecting the lcd cable but did not solve it.
Another thing, after more than a week charging, only 17% charge, weird.
Maybe the LCD is not working? or the problem may be on the board.
I have this same issue. Except for the broken screen. My phone just stopped coming on. I did all the key combinations. Even opened it and removed the battery. Tested the voltage in the battery itself and it was fully charged. I tech on the Moto site told me it sounds to him like a LCD issue. I replaced the LCD and still nothing.
I plug my phone to the wall and get a green light for about 7 seconds or so. Then its off. A short time later,(couple min) it comes on again for a few seconds then off again. I plugged it to my PC and get the green light for the same seconds. The PC makes the chime that it would normally do when something is plugged into the USB. No changes done on the PC though. Doesn't try loading drivers or anything. After a few seconds, it chimes again and the green light goes out. Repeats about every 2 min.
Anyone found the issue?
So ...Friday night i got drunk and stayed in the shower for about 3 hours WITH my phone and car keys in my pocket.
when i started to sober up i tried to turn on the phone but nothing happened. First i thought the battery discharged and tried to charge it ...ok ...the led was working ..after a while i tried to turn on the phone again ... it worked ...but the screen flashed few times, the led was doing the same (like there was an imperfect contact) and the touch wasn't working either. Couple minutes later my phone powered off alone and the charging animation appeared ... no flashes , it seemed to be fine in charging mode aand the battery was 61% (so it wasn't discharged) ... tried few more times to power it on and gave up . I left it in my car in the sun until i got home.
I managed to disassembly my phone .. wiped any visible drops and put it in rice until 1PM today (more than 12 hours)
Today i put it back together. First try to power on -- didn't work ... i plugged in the charger and after few minutes the charging animation appeared, same battery status. I tried to power it on with the charger plugged in and it worked , when it was supposed to ask me for my PIN something flashed... i guess the notification led .. and the screen turned off.
After all this i tried a few more times to power it on ... but nothing. The only thing that appeared was the charging animation.
BUT the last time i plugged in the charger the notification LED turned RED (IT WAS NOT FLASHING). I pressed the power button and the LED turned off and that's it .... nothing since then.
I noticed that if i remove the battery and plug in the charger the LED turns ORANGE (i guess ).
I guess it's pretty bad...
Is there anything i can do ? Can it be fixed? What is the problem now ..?(fried battery maybe ?)
gabriel.bucur said:
So ...Friday night i got drunk and stayed in the shower for about 3 hours WITH my phone and car keys in my pocket.
when i started to sober up i tried to turn on the phone but nothing happened. First i thought the battery discharged and tried to charge it ...ok ...the led was working ..after a while i tried to turn on the phone again ... it worked ...but the screen flashed few times, the led was doing the same (like there was an imperfect contact) and the touch wasn't working either. Couple minutes later my phone powered off alone and the charging animation appeared ... no flashes , it seemed to be fine in charging mode aand the battery was 61% (so it wasn't discharged) ... tried few more times to power it on and gave up . I left it in my car in the sun until i got home.
I managed to disassembly my phone .. wiped any visible drops and put it in rice until 1PM today (more than 12 hours)
Today i put it back together. First try to power on -- didn't work ... i plugged in the charger and after few minutes the charging animation appeared, same battery status. I tried to power it on with the charger plugged in and it worked , when it was supposed to ask me for my PIN something flashed... i guess the notification led .. and the screen turned off.
After all this i tried a few more times to power it on ... but nothing. The only thing that appeared was the charging animation.
BUT the last time i plugged in the charger the notification LED turned RED (IT WAS NOT FLASHING). I pressed the power button and the LED turned off and that's it .... nothing since then.
I noticed that if i remove the battery and plug in the charger the LED turns ORANGE (i guess ).
I guess it's pretty bad...
Is there anything i can do ? Can it be fixed? What is the problem now ..?(fried battery maybe ?)
Click to expand...
Click to collapse
As it seems u have damaged ur phone...
It is worth to take it to sony care... Instead trying on ur own...
DastanShaikh said:
As it seems u have damaged ur phone...
It is worth to take it to sony care... Instead trying on ur own...
Click to expand...
Click to collapse
Sony Care in my country (Romania) seems to be a pain in the ass ..
My phone is bought from USA and i have wordlwide warranty ... I called sony some time ago and they told they can't give me warranty here in ROmania, they did not say why even more that lady even refused to tell me if there is any authorized/partner service in my city.
Anyway ...regarding the issue in this post .. I took my phone to a service ..they treated(cleaned or whatever) for water and oxide and it works fine now. No parts were damaged. It cost me like 20€.
gabriel.bucur said:
Sony Care in my country (Romania) seems to be a pain in the ass ..
My phone is bought from USA and i have wordlwide warranty ... I called sony some time ago and they told they can't give me warranty here in ROmania, they did not say why even more that lady even refused to tell me if there is any authorized/partner service in my city.
Anyway ...regarding the issue in this post .. I took my phone to a service ..they treated(cleaned or whatever) for water and oxide and it works fine now. No parts were damaged. It cost me like 20€.
Click to expand...
Click to collapse
Yes its a worst side of every phone company.. That they do don't provide service to phone which is of other location... And not even they do service of phone by charging cost..they just resfuse to handle.....
Any way congrats on ur working phone.....
NJoY....
Hi, last year i got an Xperia Z with a broken screen (not the whole screen, only the tactile part of it)and i wanted to repare it to make it my maine phone.
Last time i checked, before replacing the screen, it turn on succesfully and i could see the device with Sony Pc companion.
Now that i finally got the time and the spare part, i decided to change the whole screen and put the device back together.
When i was finished, i plugged the device on the wall and nothing happend, i guess it was because the batterie was flat but letting the phone to charge a whole 48 hours and still nothing...
Maybe it was the usb port on the phone so i got myself a Dock to charge the phone but still the same problem, then i thought it might be the battery so i got a new one and the clossest that i get to a sign of life by the device was a red LED light, for about 15 seconde then nothing, just the usual 3 red LED blinks to tell me the battery is flat (but it wont charge) and it won't get recognized by Pc companion anymore neither...
Do you have any advices or clues about what went wrong and if i could fix anything ?