[Q] [HELP] Red LED Stuck Black Screen - Xperia Z Q&A, Help & Troubleshooting

My Z was off because the battery was empty.I try to charge it but it's just a red led and no sign to booting.
I try to press power + volume up and nothing change,and the device didn't detected by flashtool.
Please help,what I have to do now.

My XZ arrived like that when I bought it, I thought it was DOA. I just left it charging for a while and it eventually powered on and has been fine ever since

Michealtbh said:
My XZ arrived like that when I bought it, I thought it was DOA. I just left it charging for a while and it eventually powered on and has been fine ever since
Click to expand...
Click to collapse
it's booting now
I just let it without charging.and maybe the battery getting empty again.So I charge it agan and boom everything's ok

Related

HELP SOD Xperia T warranty claim "now beyond economical repair" 30/4

hey guys,
so basically i got an xperia t today and it wont boot. iv heard that this is SOD? i have tried a few guide to revive it but all of which haven't worked or i haven't done it right with been new to sony devices.
so iv charged it for 5+hrs,
iv managed to install drivers,
the phone will not show anything on a red light,
tried the vol+ & power and the led flashes red,
tried to use software to flash it but its not showing the phone.
im at a dead end and could really do with some help :/
thanks
EDIT: sent it in for repair and now Sony are saying its "beyond economical repair" ill keep this updated to see the outcome
*any advice would be great if people could help on the matter*
Anyone able to help me?
Sent From My Pure LG Nexus 4
galaxys2Tav said:
Anyone able to help me?
Sent From My Pure LG Nexus 4
Click to expand...
Click to collapse
Charge it for at least 24hs. It should show a red light indicating charging at some point, just let it charge and then try to start it again. The flashing red light indicates that battery is empty.
If it won't start after charging 24h+, then your phone is probably dead. What were you doing to the device when this happened? Flashed anything?
what worked for me on my ion, was draining the battery empty so you just let it rest for a day just showing the red led. then put everything you need on your sd card and charge your battery again. then after a few minutes you should see you led comming back up and then boot up your phone, enter cwm (press a couple of times the volume up button) then first of all you do a factory reset, flash your new rom, don't forget to wipe cache aftwards, just to be sure. i hope this brings your phone back to life..
Well basically I left it on charge all night and it's still on charge now. I did try plug it in to the laptop.
It then prompted to install a driver and did but then jumped straight back out again.
I tried the vol+ & power today and got a vibration and it didn't boot after about 4 hours. So I tried it with the 3 vibrates and still haven't had anything since.
I spoken to sony and they will take it in under warranty but would rather try get it working on my own.
Btw I still have red light no mater what It disappears every so often while it's on charge
Sent From My Pure LG Nexus 4
Taken from Sony Support.
1. Press and hold down the power key on the right side of the phone. If the battery status LED flashes red, try plugging the charger into the phone at the same time as you are pressing and holding in the power key.
When plugging the charger into the phone there is a risk that nothing happens – no red battery status LED as indication of charging, or nothing appearing on the screen.
If the charging doesn’t start, follow the instructions under To let the charger be plugged in for 24 hours.
2. If the charging starts, keep charging the phone until it’s fully charged. Indication of charging is that the battery status LED lights up in red, or that the SONY symbol appears on the screen and then the LED lights up.
3. Update the phone software using PC Companion, Sony Bridge for Mac or Update service. If no update is available, use Repair mode in PC Companion.
This should fix the problem.
--------------------------------------------------------------------------------------------------------------------------------
To let the charger be plugged in for 24 hours
1. Plug the charger into the phone, and let it be plugged in for 24 hours. There will be no indication of charging, since the battery is discharging during this step.
2. Disconnect the charger from the phone, and wait for 20 seconds.
3. Plug the charger into the phone again. The battery should now start charging. It may take some time before any indication of charging appears (the battery status LED lights up in red, and shines continuously).
4. Let the phone charge until it’s fully charged. Then follow the instruction to update the phone software in step 3 found in section above.
5. If the phone doesn’t charge, send it for service.
Thanks for that bud it's been on charge all day even now. Iv just checked it and it hasn't changed the led is still shinning red. I'll put my little one to bed then try it again and see what happens.
Sony have said they will send me out a jiffy bag even if I manage to get the phone powered on just incase I want to send it away
Sent from my Nexus 7 using Tapatalk 2
galaxys2Tav said:
I tried the vol+ & power today and got a vibration,,,
Click to expand...
Click to collapse
Did you keep them down til you got 3 vibrations.?
One vibration is same as power off.
Three vibrations is a soft reset, same as removing battery.
merseyman said:
Did you keep them down til you got 3 vibrations.?
One vibration is same as power off.
Three vibrations is a soft reset, same as removing battery.
Click to expand...
Click to collapse
iv just tried
vol+ & power and this time i didn't get any vibrations
also tried the repair through sony software and as before the phone will be prompted with the noise of something bee plugged in then it'll sound again seconds later to say it has been removed
just getting a bit annoyed with it now :/
I'd leave it on mains charge for full 24 hours again and try tomorrow,
if no luck send it off.
merseyman said:
I'd leave it on mains charge for full 24 hours again and try tomorrow,
if no luck send it off.
Click to expand...
Click to collapse
Yeah iv put it back on charge. Didn't realise sony phones were soo much of a pain lol oh well I'll try again tomorrow and if I don't have any luck I'll send it to them. Thanks for the help bud
Sent From My Pure LG Nexus 4
thanks for the help before guys, i sent it in under warranty for the SOD and surprise surprise i get a letter saying
"your phone is beyond economical repair due to water damage"
i'm no waiting for a call back as iv escalated it and i can safely say its not been anywhere near water
galaxys2Tav said:
thanks for the help before guys, i sent it in under warranty for the SOD and surprise surprise i get a letter saying
"your phone is beyond economical repair due to water damage"
i'm no waiting for a call back as iv escalated it and i can safely say its not been anywhere near water
Click to expand...
Click to collapse
Did you try flash tool?
AndroidHoneyComb said:
Did you try flash tool?
Click to expand...
Click to collapse
yeah i tried that before i sent it off but didnt have any luck with it, the phone prompted on my laptop but then jumped straight back out. what i dont get is that Sony are saying its due to "water damage" yet the phone had power to it :/
galaxys2Tav said:
yeah i tried that before i sent it off but didnt have any luck with it, the phone prompted on my laptop but then jumped straight back out. what i dont get is that Sony are saying its due to "water damage" yet the phone had power to it :/
Click to expand...
Click to collapse
If you really want your phone to work try reininstal your OS, Also if you call your carrier they can give you a replacement, (At least for me they did)
AndroidHoneyComb said:
If you really want your phone to work try reininstal your OS, Also if you call your carrier they can give you a replacement, (At least for me they did)
Click to expand...
Click to collapse
I bought it second hand hence sending it to sony. I did try flashing the os but no joy the phone wouldn't stay as a device on my laptop long enough.
This is the first time iv ever debt with an oem for a warranty claim and judging how they have been about it I won't be doing it again
Sent From My Pure LG Nexus 4
galaxys2Tav said:
I bought it second hand hence sending it to sony. I did try flashing the os but no joy the phone wouldn't stay as a device on my laptop long enough.
This is the first time iv ever debt with an oem for a warranty claim and judging how they have been about it I won't be doing it again
Sent From My Pure LG Nexus 4
Click to expand...
Click to collapse
So you bought a broken phone? Or it worked when you bought it?
reflexing said:
So you bought a broken phone? Or it worked when you bought it?
Click to expand...
Click to collapse
No it worked when I got it then I got the sod
Sent From My Pure LG Nexus 4
This is a pic of why sony won't repair it!
Sent From My Pure LG Nexus 4

Dead z1 :(

It seems that my z1 has just given up on life.
I was checking my gmail and the phone switched off. It wouldn't switch on so I tried vol-up and power, it vibrated but did nothing.
Now absolutely nothing will make it show any signs of life, it seems to be completely dead which is weird. No LEDs or vibrations at all, so I guess I'll be returning it :crying:
Dude you ran out of battery. Try to recharge it.
albertobom said:
Dude you ran out of battery. Try to recharge it.
Click to expand...
Click to collapse
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
Now, seriously, try to flash your kernel again.
albertobom said:
Now, seriously, try to flash your kernel again.
Click to expand...
Click to collapse
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power
declan8888 said:
Flashtool doesn't recognise my phone. The only sign of life is the 3 vibrates when I hold vol-up & power
Click to expand...
Click to collapse
That's odd... Well sent it to Sony.
Guess I'm gonna have to
Even mine was dead for sometime today
Even my phone gave me a shock today... Screen switched off and the phone was not responding.... had to reset it through the sim tray!
I get 3 vibrations when holding the reset button next to the SIM tray, but nothing else.
Strange. Vol down and power would reset the phone?
Sent from my C6903 using XDA Free mobile app
Use Seus or PC companion to repair.
Or a flash a recent. ftf by flashtool.
Sent by my Z1 with XDA Fax
Duvel999 said:
Use Seus or PC companion to repair.
Or a flash a tft .
Sent by my Z1 with XDA Fax
Click to expand...
Click to collapse
PC Isn't recognising that it's connected.
I've contacted the ebay seller I bought it from last week regarding a refund or replacement. Should get a reply tomorrow.
declan8888 said:
I was on 80%! Strangely enough however, the vibration is back when I press vol-up and power. Still no display though.
Click to expand...
Click to collapse
I had the same issue your having with my rooted Samsung s4. I couldn't get anything. Bought secondary battery... Son took into verizon came on briefly. My programming USB cable rusted out, had to buy a new jib. That didn't work. I just persevered, I found life when I put in the battery and started hitting the power button repeatedly, 15-20 times
Finally it would turn on, used the jib got it into download mode and flashed the ROM with odin again. Still had some issues so I did a reset then re flashed again, re rooted and started loading programs.
Still not sure if it was/is the power button or system change I made with exposed or other such toolت.
Also now using button savior as a preventative measure. As an added bonus I have 3 batteries and a stand alone battery charger.
Please update your thread as status changes. Hope you get it working.
ヅ Droidatar
(knows just enuf to brick it)
Rooted S4 MDK I545 stock 4.2.2
"If someone helps, never forget to hit thanks ? "
my z1 2 hours ago had died, I solved by connecting it to flashtool with the volume down pressed. I have version .157
I would think faulty battery, had same issue with old s2
No idea what the problem could be, perhaps moisture got into the headphone jack or something and made its way into the phone.
As I said, when I help vol+ and power it would vibrate 3 times to indicate power off however it would show no signs of life when turning it on.
Flashtool wouldn't recognise it nor would PC Companion.
I sent it away to Sony to repair last week - it's currently still with the technician. I'll update the thread as the repair progresses to let you know the outcome! Hopefully it will be a manufacturing error and I won't have to pay for a repair.
I recognize this problem in a slightly different form.
When my battery is completely dead and I try to charge it and turn it on it won't. It gives me the same three vibrations. I let it charge on the fast charger the whole night. Nothing. (0% charge, light stays red all night long.)
Then I reset it (red dot next to SIMtray) (which does nothing, no vibrations) but it works if not connected to the charger (it only vibrates then)
After reset I try to charge it and it goes automatically on but when it goes on it stops charging after splash screen and turns off and stops charging.
Then it's just trial and error. Reset, no reset, manual turn on, turn off, reset with USB connected, without and eventually it charges and I can turn it on.
After that it works fine.

[q] heeeeelp me pleaaase

So I bought a Xperia Z a week ago and everything was fine 'til yesterday when it fall something like 2 feets and the screen turned black,the first thing I did was connect it into the PC,a blue LED turned on,windows made a sound for something connected but was not recognized,tried to put into the wall charger and a red LED started to flash,tried all the methods to do a hard reset with no success,so waht I do ?
Mentalimao said:
So I bought a Xperia Z a week ago and everything was fine 'til yesterday when it fall something like 2 feets and the screen turned black,the first thing I did was connect it into the PC,a blue LED turned on,windows made a sound for something connected but was not recognized,tried to put into the wall charger and a red LED started to flash,tried all the methods to do a hard reset with no success,so waht I do ?
Click to expand...
Click to collapse
most likely a wire from the screen disconected and you should get it serviced

[Q] Came back from repairs, won't boot/charge now.

The audio jack broke so I sent it for warranty repair to get replaced, which they did. I got the phone back yesterday, couldn't boot it up, completely dead. Stuck it in the charger, red led, low battery charging icon goes on. Few seconds later it goes all dark, then shows the red light and the battery icon again and repeats forever. It sat like that for the past 20 hours with no change. I tried the volume up power button combo, nothing. I pressed the yellow button next to SIM card and 3 vibrates (only worked when it was connected to the charger), then we're back to the same red light charging icon deal. This time I could take the charger off and the low battery icon would display afterwards too, though. After that the volume up power button combo worked and 3 vibrates but the same red light battery icon thing persists.
Tried connecting it to a PC as well, before the resetting business it did absolutely nothing. After, windows says the phone has been connected, the phone displays green light for a fraction of a second, then changes red and it's just dark after that. PC Companion does not recognize the phone.
Do I just send it right back for another repair or what?
What was the point of the repair? :|
Sent from my D5833 using XDA Free mobile app
demuli said:
...Do I just send it right back for another repair or what?
Click to expand...
Click to collapse
Yes, I would say so. I had a "sudden death" problem with mine not long ago. Sent it to Sony and they replaced the battery.
Same thing happened to mine, change the battery would fix this?
demuli said:
Do I just send it right back for another repair or what?
Click to expand...
Click to collapse
Yes
Do we have a more comprehensive thread on this "sudden death" / wont boot / wont charge issue?
I've added some notes / questions on page 34 of the help thread
http://forum.xda-developers.com/z3/help/sony-xperia-z3-help-thread-t3164306/page34
NB will charge if you first remove and externally charge the battery
Then with Z3 on charge, connect the battery, will get orange or green led and charging led display. But still wont boot

[Q] Strange (hard?) brick

Hi,
After many years of enjoying this magnificent phone the disaster came.
The phone discharged overnight and switched off. In the morning I had to send some texts, so plugged the wall charger into USB socked (a weak one ~500mA), after few moments a charging icon appeared and stated that battery has 1%. Ok, I really had to send those messages: I've pressed the power button and phone started to boot.
Sony logo: OK, purple wave, OK...
After 10-20 seconds it suddenly switched of, red LED started to blink.
I thought: OK, system startup needs a lot of power, maybe a charger is too week to keep up.
So I left phone for few more minutes to charge, but without success.
That was the last time I saw screen was on.
Phone is a C6903, running on a stock, rooted 14.6.A.1.236 with the recent XZRecovery.
Bootloader has been unlocked.
For the moment I've tried everything but opening back and doing the testport-trick.
When I connect the power only red led blinks (I left the phone charging overnight, no change).
When I try to enter flash mode: nothing happens but red blinking light.
When I try to start phone nothing happens at all.
But there is still hope:
I connected the phone to 2A charger using a magnetic cable.
Then I've connected normal USB cable to my PC, strange thing started to happen:
When I pressed volume Up (even after few minutes of connecting power+usb) the phone suddenly jumped to fastboot mode (blue led, it was discovered by PC, fastboot terminal was functional)
When I press power button, phone vibrates for a second, then the led pattern changes to: 1s red followed by 0.1s green, then long red, then it repeats...
I'm still unable to enter any recovery nor flashmode...
I'd really appreciate any help, have you got any ideas left how can I revive my phone?
Qba_S said:
Hi,
After many years of enjoying this magnificent phone the disaster came.
The phone discharged overnight and switched off. In the morning I had to send some texts, so plugged the wall charger into USB socked (a weak one ~500mA), after few moments a charging icon appeared and stated that battery has 1%. Ok, I really had to send those messages: I've pressed the power button and phone started to boot.
Sony logo: OK, purple wave, OK...
After 10-20 seconds it suddenly switched of, red LED started to blink.
I thought: OK, system startup needs a lot of power, maybe a charger is too week to keep up.
So I left phone for few more minutes to charge, but without success.
That was the last time I saw screen was on.
Phone is a C6903, running on a stock, rooted 14.6.A.1.236 with the recent XZRecovery.
Bootloader has been unlocked.
For the moment I've tried everything but opening back and doing the testport-trick.
When I connect the power only red led blinks (I left the phone charging overnight, no change).
When I try to enter flash mode: nothing happens but red blinking light.
When I try to start phone nothing happens at all.
But there is still hope:
I connected the phone to 2A charger using a magnetic cable.
Then I've connected normal USB cable to my PC, strange thing started to happen:
When I pressed volume Up (even after few minutes of connecting power+usb) the phone suddenly jumped to fastboot mode (blue led, it was discovered by PC, fastboot terminal was functional)
When I press power button, phone vibrates for a second, then the led pattern changes to: 1s red followed by 0.1s green, then long red, then it repeats...
I'm still unable to enter any recovery nor flashmode...
I'd really appreciate any help, have you got any ideas left how can I revive my phone?
Click to expand...
Click to collapse
Hi, this just happened to me, my phone has been dead for over 4 weeks with just the red led blinking. i tried the test point thing with no success at that point I gave up but last week i decided to get a new genuine battery and it worked it booted up. Your battery is just completely dead thats why it won't boot up!
tilakpatel22 said:
Hi, this just happened to me, my phone has been dead for over 4 weeks with just the red led blinking. i tried the test point thing with no success at that point I gave up but last week i decided to get a new genuine battery and it worked it booted up. Your battery is just completely dead thats why it won't boot up!
Click to expand...
Click to collapse
Thanks for the info! I've ordered a replacement battery already.
I'll open my phone today and measure all voltages. I'll keep you updated.
Good luck
tilakpatel22 said:
Good luck
Click to expand...
Click to collapse
Yup! That was it (at least I think so, I don't have new battery yet)
The Al part of positive battery terminal was broken: I have no idea why, maybe because of age, oxidation and high currents that were drained from this LiPo cell...
Anyway I've managed to temporarily join two broken Al parts, kernel and recovery booted successfully.
Now I need to wait for a replacement battery.
Phone is alive again, thanks tilakpatel for help!
But the magnetic cable trick might be useful in other hardbrick cases: just connect magnetic charger, connect normal USB cable to PC and hold volUp. Phone should be able to enter fastboot even with completely drained battery...
Qba_S said:
Yup! That was it (at least I think so, I don't have new battery yet)
The Al part of positive battery terminal was broken: I have no idea why, maybe because of age, oxidation and high currents that were drained from this LiPo cell...
Anyway I've managed to temporarily join two broken Al parts, kernel and recovery booted successfully.
Now I need to wait for a replacement battery.
Phone is alive again, thanks tilakpatel for help!
But the magnetic cable trick might be useful in other hardbrick cases: just connect magnetic charger, connect normal USB cable to PC and hold volUp. Phone should be able to enter fastboot even with completely drained battery...
Click to expand...
Click to collapse
no problem

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